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Review of last lecture 1.Norman’s 2 Gulfs are… Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… Effectiveness, safety, utility, learnability, memorability, efficiency, … 3.Design principles for usable products? Visibility, feedback,

Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

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Page 1: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

Review of last lecture

1. Norman’s 2 Gulfs are…– Gulf of Execution and Gulf of Evaluation

2. Goals of usability engineering include…– Effectiveness, safety, utility, learnability,

memorability, efficiency, …

3. Design principles for usable products?– Visibility, feedback, constraints, affordance, …

Page 2: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

Designing

CS 352 Usability EngineeringSummer 2010

Page 3: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

From last lecture…

Process activities for interaction design:1. Identifying needs/requirements • of the user experience.

2. Developing many alternative design ideas• that meet the requirements.

3. Building interactive versions of the designs • to communicate/assess.

4. Evaluating • throughout the process.

3

Page 4: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

This lecture…

• A framework for conducting interaction design– Think of it as an elaboration of the four process

activities• In-class activity applying the framework to a

problem

Page 5: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

HCI (d) Human Computer Interaction Design

Mike Madison

Page 6: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,
Page 7: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

The PRICPE framework

Pre-dispositionsResearchInsightsConcept

PrototypeEvaluation

Marty Siegel

Page 8: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

Pre-dispositions

What do you know?

What DON’T you know?

Marty Siegel

Page 9: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

Research

User Study

Book / Web Research

Marty Siegel

•Interview•Contextual inquiry•Questionnaire…

Page 10: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

New ideas

New questions

Insights

Marty Siegel

Page 11: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

Concept

• Inklings of design…

Mike Madison, Jason De Runa, Jordan Fugate, Sakshi Gupta

Page 12: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

Prototype

“An example or working model.”

Allows you to explore your ideas before investing time and money into development.

Michael McCurdy, Christopher Connors, Guy Pyrzak, Bob Kanefsky, and Alonso Vera

Page 13: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,
Page 14: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

PrototypeMarty Siegel

Low Fidelity High Fidelity

Page 15: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

Evaluate

Great!

Now what?

Marty Siegel

W/o usersW/ users

Page 16: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

Iterate:

Rinse and Repeat

Page 17: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

The PRICPE framework

Pre-dispositionsResearchInsightsConcept

PrototypeEvaluation

Marty Siegel

Page 18: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

In-class activity:

• Encouraging the use of Public Transportation using Technology.

Page 19: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

In-class activity:

Encouraging the use of Public Transportation using Technology.

Step 1: Pre-dispositionsWhat do we know about public transportation?

Page 20: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

In-class activity:

Encouraging the use of Public Transportation using Technology.

Step 2: ResearchWhat could we do to learn more?

Page 21: Review of last lecture 1.Norman’s 2 Gulfs are… – Gulf of Execution and Gulf of Evaluation 2.Goals of usability engineering include… – Effectiveness, safety,

In-class activity:

Encouraging the use of Public Transportation using Technology.

Step 3: InsightsWhat now? New ideas? New questions?