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Page 1: Retention Analytics for Student Success: An Interactive Session  (254848442)

8/9/2019 Retention Analytics for Student Success: An Interactive Session (254848442)

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unicon.net

Unicon

IT Consulting, Services, and

Support

Unicon, Inc. is a leading provider of IT consulting, services, and support that works

with institutions and organizations to find solutions to meet business challenges. Unicon

leverages over 20 years of consulting experience to provide software development,

systems integration, technology solution delivery, and support. Unicon has the services,

know-how, and skill set to provide IT consulting with success at the highest level —

regardless of the business need.

Unicon specializes in IT services for optimization of open source enterprise software.

Unicon’s open source experts have extensive experience in providing the professional

guidance necessary to meet the unique needs of clients through faster implementation,

increased flexibility, and reduced risk. Unicon has a strong focus on education technology.

The company builds, connects, and delivers technologies including identity and access

management, student success, mobile computing, learning management systems, por-

tals, online video, calendaring, and email to form comprehensive online experiences.

Unicon has built products for some of the most widely known brands in education (institu-

tions, publishers, and education technology companies). The company has experiencewith large-scale projects, building solutions that serve millions of people around the

world. Unicon provides leadership in the open source communities it and its clients

participate in.

Unicon’s priority is to work closely with clients to understand their business and technical

challenges, create a path to address those challenges, then develop ‘best-fit’ solutions to

resolve them. The company serves the following industries: corporate, education technology,

government, higher education, K-12, and non-profits. Unicon can build custom solutions

or use open source software to meet enterprise needs. With the right services, experi-

ence, and solutions, Unicon is there to support projects with maintenance and upgrades

well after deployment.

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Understanding the Client and Answering theirChallenges

Large Company Abilities, Small Company Values

Unicon provides large-scale consulting firm professionalism and capabilities, but offers

the agility, personalized service, and relationships of a small company.

Solutions for Every Challenge

Unicon understands technology. The company’s broad experience in technology solves

business challenges and produces successful outcomes for its clients. Clients rely on

Unicon’s domain expertise in education technology, application solutions, software devel-

opment, systems integration, and IT services operations.

While Unicon frequently focuses on select open source platforms as the foundation to a

solution, clients also have the option of engaging Unicon to build custom solutions from

the ground up.

Solutions include:

• Identity and Access Management: Unicon has the right expertise and technology to

assess, implement, and support IAM solutions to improve IT security and allow collabo-

ration. IAM solutions include web single sign-on, federated identity, multifactor authenti-

cation, along with groups and access management.

• Learning Technology: Unicon builds educational environments or specific tools that

cater to students, and has experience integrating with many learning management

systems. Unicon has experience in building and operating assessment platforms, cur-

riculum and content delivery, complex simulated learning environments, and traditional

LMS environments, some of which are globally deployed.

• Cloud Computing: With diverse experience across multiple public cloud providers,

background in design and operations of cloud-delivered IT services for regional and

global users, Unicon is uniquely qualified to help organizations realize the benefits of 

the cloud—public or private.

• Enterprise Portals: Unicon provides services for portals with enterprise-class perform-

ance, content management, scalability, and reliability.

• Mobile Computing: In addition to using open source solutions, Unicon can start from

scratch to build tools that can run everywhere, including in offline mode. The company

has expertise in building both native apps and mobile websites, using Responsive

Design to maximize user experience.

• Student Success: Unicon provides services and support for the Student Success Plan

a proven case management system designed to improve retention, academic perform-

ance, persistence, graduation rates, and time to degree. Unicon has implementation

and integration experience with SSP across a number of different environments.

• Video Platform: Unicon has services for online video, which allows colleges and

universities the ability to explore a flexible and interactive educational channel.

• Email and Collaboration: Unicon provides licensing and hosting for enterprise email,

calendar, and collaboration software in the education market.

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Open Source Experts Integrate UnmatchedService Capabilities

Knowledgeable People

Unicon employees are the company’s greatest asset. Their diverse backgrounds, experi-

ence, and domain expertise from major institutions and corporations bring proven abilities

for large-scale projects. Leveraging involvement gained from hundreds of open source

framework implementations, Unicon’s services and support teams can help clients design

implement, and maintain technology solutions.

Unicon brings an unmatched skillset to address project requirements. Unicon harnesses

the skills and seasoning of open source professionals, including Business Analysts;

Database Administrators; Software Architects; Software Developers (Java, .NET, PHP,

Python, Ruby, Javascript, HTML5, and CSS3); Systems Administrators; Quality Assur-

ance Engineers; User Experience Designers; and security experts. These competencies

provide the guidance necessary to meet the unique needs of institutions and

organizations.

ServicesClients confidently select Unicon for achieving the maximum benefit of their IT investments.

The services Unicon provides are listed below.

• Consulting: The Unicon team provides expert advice and guidance through every

stage of a project, ensuring successful project delivery. Consulting expertise includes

technology and product strategy, solution and implementation planning, software

engineering, technology and architecture evaluations, and IT operations through

 Agile implementation and coaching.

• Systems Integration: Unicon's team of experts has handled hundreds of integrations,

applying not only technological expertise but project management and program man-

agement skill sets. Unicon can develop or adapt solutions while leveraging industry

standards for data and APIs. Unicon has deep experience with IMS LTI, IMS LIS, andin leveraging SOA Middleware.

• Software Engineering: Unicon provides software engineering services to help clients

bring new products, services, and ideas to the market faster and more efficiently.

• User Experience: Unicon recognizes the importance of the human element with User 

Experience (UX) services. These services are comprised of two domains: UX design

and UX development, which accomplish the vision of the client’s project.

• Technology Delivery: Unicon executes implementation services by using technical,

business, and project management expertise to align requirements with system func-

tionality in order to deliver the most effective solution.

• Hosting and Managed Services: By adopting Unicon hosting solutions and managed

services, clients can realize the benefits of Unicon’s application expertise and reliable

infrastructure to keep their mission-critical operations running smoothly.

• Learning Analytics: Unicon has experience with all facets of learning analytics, including

collection, storage, analysis, and results communication and action. Unicon can perform

the necessary systems integration services to prepare the IT environment for learning

analytics. Integrations may include IMS LTI, and xAPI or the emerging IMS Caliper 

Framework.

• Performance and Scalability: Unicon’s performance testing and scalability services

ensure clients the availability and responsiveness they require for applications critical

to their success.

Commitment to Open Source

More than a provider of services for open

source solutions, Unicon participates andcontributes to various community-based

open source organizations. Unicon sup-

ports the following open source pro jects:

• Central Authentication Serv ice (CAS)

• Drupal 

• Grouper 

• Moodle

• Sakai 

• Shibboleth

• Student Success Plan (SSP)• uPortal 

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Support for Open Source and theCommunity

Rely upon Enterprise Open Source Products with Confidence

Unicon provides enterprise commercial support and consulting for open source projects

through its Open Source Support program. Unicon’s Open Source Support program pro-

vides commercial support for CAS, Drupal, Grouper, Sakai, Shibboleth, Student Success

Plan (SSP), and uPortal. Gain all of the advantages of open source software designed

specifically for institutions and organizations plus top-quality, professional support from a

commercial vendor.

This SLA-driven program is backed by an accountable team of IT experts, each possess-

ing deep experience within the select open source projects. Support is available under 

three SLAs ranging from “Developer” (for non-production environments) to “Enterprise”

(for those seeking 24x7 support). All support cases are handled directly by experts from

the start.

Learn more about Unicon’s Open Source Support program at:

http://www.unicon.net/support.

Community Involvement

Unicon’s services and support teams are open source sys-

tems experts with deep community and project knowledge.

Unicon actively supports open source communities

through development and documentation contributions,

participation in various committees, email discussion list

interaction, and speaking engagements at higher educa-

tion technology conferences.

Unicon directly and actively invests in the education of itspeople in open source projects and communities to bring

unmatched technical expertise to ensure the long-term

success of clients’ projects.

Getting Started

For more information on IT consulting, services, and support from Unicon, please fill out

the form at www.Unicon.net/contact or contact Unicon via the information below.

Unicon, Inc.

1760 East Pecos Rd. Suite 432

Gilbert, AZ 85295

480.558.2400 Phone

480.558.2320 Fax

[email protected]

www.unicon.net

Unicon is a Registered Trademark of Unicon, Inc. All other product or service names are the property of their respective owners. © Copyright 2014, Unicon, Inc. All rights reserved.

open sour e

support

Unicon’s services

and support teams

are open source

systems experts

with deep commu-

nity and project

knowledge.