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8/9/2019 Retention Analytics for Student Success: An Interactive Session (254848442)
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unicon.net
Unicon
IT Consulting, Services, and
Support
Unicon, Inc. is a leading provider of IT consulting, services, and support that works
with institutions and organizations to find solutions to meet business challenges. Unicon
leverages over 20 years of consulting experience to provide software development,
systems integration, technology solution delivery, and support. Unicon has the services,
know-how, and skill set to provide IT consulting with success at the highest level —
regardless of the business need.
Unicon specializes in IT services for optimization of open source enterprise software.
Unicon’s open source experts have extensive experience in providing the professional
guidance necessary to meet the unique needs of clients through faster implementation,
increased flexibility, and reduced risk. Unicon has a strong focus on education technology.
The company builds, connects, and delivers technologies including identity and access
management, student success, mobile computing, learning management systems, por-
tals, online video, calendaring, and email to form comprehensive online experiences.
Unicon has built products for some of the most widely known brands in education (institu-
tions, publishers, and education technology companies). The company has experiencewith large-scale projects, building solutions that serve millions of people around the
world. Unicon provides leadership in the open source communities it and its clients
participate in.
Unicon’s priority is to work closely with clients to understand their business and technical
challenges, create a path to address those challenges, then develop ‘best-fit’ solutions to
resolve them. The company serves the following industries: corporate, education technology,
government, higher education, K-12, and non-profits. Unicon can build custom solutions
or use open source software to meet enterprise needs. With the right services, experi-
ence, and solutions, Unicon is there to support projects with maintenance and upgrades
well after deployment.
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Understanding the Client and Answering theirChallenges
Large Company Abilities, Small Company Values
Unicon provides large-scale consulting firm professionalism and capabilities, but offers
the agility, personalized service, and relationships of a small company.
Solutions for Every Challenge
Unicon understands technology. The company’s broad experience in technology solves
business challenges and produces successful outcomes for its clients. Clients rely on
Unicon’s domain expertise in education technology, application solutions, software devel-
opment, systems integration, and IT services operations.
While Unicon frequently focuses on select open source platforms as the foundation to a
solution, clients also have the option of engaging Unicon to build custom solutions from
the ground up.
Solutions include:
• Identity and Access Management: Unicon has the right expertise and technology to
assess, implement, and support IAM solutions to improve IT security and allow collabo-
ration. IAM solutions include web single sign-on, federated identity, multifactor authenti-
cation, along with groups and access management.
• Learning Technology: Unicon builds educational environments or specific tools that
cater to students, and has experience integrating with many learning management
systems. Unicon has experience in building and operating assessment platforms, cur-
riculum and content delivery, complex simulated learning environments, and traditional
LMS environments, some of which are globally deployed.
• Cloud Computing: With diverse experience across multiple public cloud providers,
background in design and operations of cloud-delivered IT services for regional and
global users, Unicon is uniquely qualified to help organizations realize the benefits of
the cloud—public or private.
• Enterprise Portals: Unicon provides services for portals with enterprise-class perform-
ance, content management, scalability, and reliability.
• Mobile Computing: In addition to using open source solutions, Unicon can start from
scratch to build tools that can run everywhere, including in offline mode. The company
has expertise in building both native apps and mobile websites, using Responsive
Design to maximize user experience.
• Student Success: Unicon provides services and support for the Student Success Plan
a proven case management system designed to improve retention, academic perform-
ance, persistence, graduation rates, and time to degree. Unicon has implementation
and integration experience with SSP across a number of different environments.
• Video Platform: Unicon has services for online video, which allows colleges and
universities the ability to explore a flexible and interactive educational channel.
• Email and Collaboration: Unicon provides licensing and hosting for enterprise email,
calendar, and collaboration software in the education market.
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Open Source Experts Integrate UnmatchedService Capabilities
Knowledgeable People
Unicon employees are the company’s greatest asset. Their diverse backgrounds, experi-
ence, and domain expertise from major institutions and corporations bring proven abilities
for large-scale projects. Leveraging involvement gained from hundreds of open source
framework implementations, Unicon’s services and support teams can help clients design
implement, and maintain technology solutions.
Unicon brings an unmatched skillset to address project requirements. Unicon harnesses
the skills and seasoning of open source professionals, including Business Analysts;
Database Administrators; Software Architects; Software Developers (Java, .NET, PHP,
Python, Ruby, Javascript, HTML5, and CSS3); Systems Administrators; Quality Assur-
ance Engineers; User Experience Designers; and security experts. These competencies
provide the guidance necessary to meet the unique needs of institutions and
organizations.
ServicesClients confidently select Unicon for achieving the maximum benefit of their IT investments.
The services Unicon provides are listed below.
• Consulting: The Unicon team provides expert advice and guidance through every
stage of a project, ensuring successful project delivery. Consulting expertise includes
technology and product strategy, solution and implementation planning, software
engineering, technology and architecture evaluations, and IT operations through
Agile implementation and coaching.
• Systems Integration: Unicon's team of experts has handled hundreds of integrations,
applying not only technological expertise but project management and program man-
agement skill sets. Unicon can develop or adapt solutions while leveraging industry
standards for data and APIs. Unicon has deep experience with IMS LTI, IMS LIS, andin leveraging SOA Middleware.
• Software Engineering: Unicon provides software engineering services to help clients
bring new products, services, and ideas to the market faster and more efficiently.
• User Experience: Unicon recognizes the importance of the human element with User
Experience (UX) services. These services are comprised of two domains: UX design
and UX development, which accomplish the vision of the client’s project.
• Technology Delivery: Unicon executes implementation services by using technical,
business, and project management expertise to align requirements with system func-
tionality in order to deliver the most effective solution.
• Hosting and Managed Services: By adopting Unicon hosting solutions and managed
services, clients can realize the benefits of Unicon’s application expertise and reliable
infrastructure to keep their mission-critical operations running smoothly.
• Learning Analytics: Unicon has experience with all facets of learning analytics, including
collection, storage, analysis, and results communication and action. Unicon can perform
the necessary systems integration services to prepare the IT environment for learning
analytics. Integrations may include IMS LTI, and xAPI or the emerging IMS Caliper
Framework.
• Performance and Scalability: Unicon’s performance testing and scalability services
ensure clients the availability and responsiveness they require for applications critical
to their success.
Commitment to Open Source
More than a provider of services for open
source solutions, Unicon participates andcontributes to various community-based
open source organizations. Unicon sup-
ports the following open source pro jects:
• Central Authentication Serv ice (CAS)
• Drupal
• Grouper
• Moodle
• Sakai
• Shibboleth
• Student Success Plan (SSP)• uPortal
™
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Support for Open Source and theCommunity
Rely upon Enterprise Open Source Products with Confidence
Unicon provides enterprise commercial support and consulting for open source projects
through its Open Source Support program. Unicon’s Open Source Support program pro-
vides commercial support for CAS, Drupal, Grouper, Sakai, Shibboleth, Student Success
Plan (SSP), and uPortal. Gain all of the advantages of open source software designed
specifically for institutions and organizations plus top-quality, professional support from a
commercial vendor.
This SLA-driven program is backed by an accountable team of IT experts, each possess-
ing deep experience within the select open source projects. Support is available under
three SLAs ranging from “Developer” (for non-production environments) to “Enterprise”
(for those seeking 24x7 support). All support cases are handled directly by experts from
the start.
Learn more about Unicon’s Open Source Support program at:
http://www.unicon.net/support.
Community Involvement
Unicon’s services and support teams are open source sys-
tems experts with deep community and project knowledge.
Unicon actively supports open source communities
through development and documentation contributions,
participation in various committees, email discussion list
interaction, and speaking engagements at higher educa-
tion technology conferences.
Unicon directly and actively invests in the education of itspeople in open source projects and communities to bring
unmatched technical expertise to ensure the long-term
success of clients’ projects.
Getting Started
For more information on IT consulting, services, and support from Unicon, please fill out
the form at www.Unicon.net/contact or contact Unicon via the information below.
Unicon, Inc.
1760 East Pecos Rd. Suite 432
Gilbert, AZ 85295
480.558.2400 Phone
480.558.2320 Fax
www.unicon.net
Unicon is a Registered Trademark of Unicon, Inc. All other product or service names are the property of their respective owners. © Copyright 2014, Unicon, Inc. All rights reserved.
open sour e
support
Unicon’s services
and support teams
are open source
systems experts
with deep commu-
nity and project
knowledge.