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Google Analytics by Buckeye Interactive

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How is your website working for you? Learn the tools to analyze the flow of information and traffic on your site.

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Page 1: Google Analytics by Buckeye Interactive
Page 2: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

1 . . . . . . . . . . . Your Google Analytics2 . . . . . . . . . . . Defining your business objectives3 . . . . . . . . . . . Measure your success with goals4 . . . . . . . . . . . Measure your marketing campaigns5 . . . . . . . . . . . Improve your results by analyzing traffic sources

Agenda

Page 3: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

What is Google Analytics?A service offered by Google that generates detailed statistics about the visits to a website. The product is aimed at marketers, as opposed to webmasters from which the industry of web analytics originally grew. It is the most widely used website statistics service.

Tracks visitors from all referrers, including organic search engines, display advertising, pay-per-click networks, e-mail marketing, and digital collateral (such as links within PDF documents).

Page 4: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Provides Answers to Difficult ?’s

Page 5: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Tracking Code<script type="text/javascript">

  var _gaq = _gaq || [];  _gaq.push(['_setAccount', 'UA-XXXXX-Y']);  _gaq.push(['_trackPageview']);

  (function() {    var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;    ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';    var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);  })();

</script>

Page 6: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Ecommerce Sell Products

Lead Generation Contact info for sales prospects

Content Publisher Show advertising to visitors

Support Help customers solve problems

Branding Drive awareness & engagement

Business Objective Goal (Outcomes)

Defining Your Business Objectives

Page 7: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Common Micro Conversions

Share content via social media

Subscribe to newsletter

Watch Video

Play games Use calculator/payment estimator

LiveChat

Add product to cart View special content

Customize Product

Only 3% of your traffic will convert at your top goal.

Page 8: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_ New Visitors

Conversion Process

Micro Conversions

Goal achieved

Returning Customers

Page 9: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Step 1:Define macro/micro conversions on your site

- View a “Thank You” page- Sign up for your email list- Download a whitepaer- Make a purchase- View a video

........ all of which are conversions

Measure Your Success with Goals

Page 10: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Step 2:Create a Conversion Goal in Analytics

Page 11: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Step 2:Create a Conversion Goal in Analytics

Page 12: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Step 3:Select the Goal Type

Page 13: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Measuring Your Marketing Campaigns

Link tagging is the process of adding marketing informations to the URLs in your online marketing materials.

Page 14: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Definitions for Campaign Tags

* Campaign . . . . . . . . . . . Name of your campaign* Medium . . . . . . . . . . . Channel (email, social, etc)* Source . . . . . . . . . . . Details about channel Keyword . . . . . . . . . . . Keyword from search Content . . . . . . . . . . . Ad variation

*Required fields

Tags Meaning

Page 16: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Google URL Builder

Page 17: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

How It’s Displayed In Your Analytics

Page 18: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Google Analytics Automatically Tags

Direct Traffic: User typed in your URLReferral: Url in which User found your URL and then came to your siteOrganic: Found your site in search results (also identifies keywords) Adwords: Pay-per-click Advertising

Page 19: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Improve Your Results By Analyzing Your Traffic: Measure KPI’s PageviewsVisitsVisitors (All or Unique)Bounce Rate (%)Avg. Time on SiteNew vs. ReturningTraffic SourceKeywords

Page 20: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Traffic Sources > Sources > Campaigns

Page 21: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Traffic Sources > Sources > Campaigns

Page 22: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Drill Into Campaigns : Segment!

Page 23: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Real-Time Data

Page 24: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Other Worthwhile Data...

Page 25: Google Analytics by Buckeye Interactive

Sarah DavisDigital Strategist@SDavis_

Key Takeaways

1 Get Google Analytics tracking code installed on your website

2 Make sure you are tracking micro/macro conversions with goals

3 Track ALL your marketing activities

4 Analyze traffic

Page 26: Google Analytics by Buckeye Interactive

More Questions? Get in touch!

Sarah Davis(p) 614.289.7900(e) [email protected](t) @SDavis_

Thank You!