Retail Information System

7/31/2019 Retail Information System

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Retail information system


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What is RIS

Retail management involves running a store wheremerchandise is sold.

Retail management information systems include the useof hardware, software and procedures to manageactivities such as planning, inventory control, financialmanagement, logistics and point of sale transactions.

Use a retail management information system in yourbusiness when you need to manage your store, finances

and inventory from one office.


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Function of RIS

Supporting the basic functions of procurement, storageand delivery.

a retail management information system allows amanage to manage customers, inventory, suppliers andproduct sales.

The system allows managers to track purchase ordersand update inventory records dynamically.

managers can analyse cash, check and credit cardtransactions to reconcile information. Improve efficiencyby examining overage and shortages to reveal trendsthat can be rectified.


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Types of RIS

Retail management information systems can becustomized for each industry, including, for example,fashion, department store, supermarket, furniture orprescription drugs. Some systems support multiplelanguages, currencies, tax systems and cost structures.In addition, some retail management informationsystems can support different business models such as

franchise, consignment, direct sales or online.


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the Retail Information System is a component of theLogistics Information System The Logistics InformationSystem is divided into the following information systems:

Sales Information System (SIS)

Purchasing Information System (PURCHIS)

Inventory Controlling (INVCO)

Quality Management Information System (QMIS)

Retail Information System (RIS).


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Application of IT in retail

Automating Processes: Electronic Point of Sales(EPOS), Inventory Planning, Ordering and Management

Collecting Data About Customers: Purchasingpatterns of customers, segmentation, personalization,customization of offers, loyalty programs, store designand product placements

Feedback on Marketing Decisions: EPOS data tostudy effects of promotions, prices, new products and

packaging changes

Communications: With suppliers, customers, internal

and external


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Tools to Plan the Business: Software to plan,budget, forecast. Choose best locations (GIS)

Adding Value to Retail Transactions: IT-

assisted transactions (ATMs) may be preferredby some customers, self-scanning, in-storekiosks for product and info. search.

Technologically-enabled Shopping: Internetshopping


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Examples of RISTECHNOLOGIES

Electronic Point of Sales (EPOS)

Interactive Kiosks(small machines)

Electronic Point-of-Sale Signage Self-Scanning and Self-Checkout system

Virtual Display Cases

Body Scanning


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How MIS helps Manager

It help to know details about the dailytransaction.

To easily calculate profit and loss.

To take decision quick and accurate withthe help of MIS.

To know the regularity of the employees.

They use a storing device to store all

transaction per day.


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Field of applications

rIS

COST OFPRODUCT

COUNTINGCUSTOMER

FOOT

MARK

EMPLOYEES

ATTENDENCE

DISCOUNT


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Ex: RIS OF BIG BAZAR


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Function of MIS

Two centralized servers are used by the MIS viz.

The main server and

The other a backup server which can take over

from the main server with-in 5 min, if there is anyproblem.

Each of the servers has its own storage systemwith mirroring hard disks (15 hard disks storing

the same info simultaneously).The information is backed up continuously on

CDs every day.


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There are 15 transaction counters in Big Bazaar. Therecording of transactions at each of these counters isdone using REM.(retail enterprise manager(a billingsoftware)

The database used for the storage is called POSHdatabase and this is an in-house production of BigBazaar.

These transaction counters can capture credit card

details and customer information of big customers.


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Receipts of transactions are cash, credit or in the form ofpasses. The passes are sent to the HQ on a monthlybasis and converted to cash.

The number of transactions made per day varies from3000- 4000 on week days to about 5000- 6000 onweekends. Any transaction recorded at each terminal isstored directly onto the POSH database.

Oracle finance: a package from oracle is used for this

purpose.

The financials are sent to the HO on a daily basis.


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THANKS

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Documents

Retail Information System