E X P E R I E N C E !

C O N T A C T !

P R O F I L E !E X P E R T I S E !

E D U C A T I O N !

C o m m u n i c a t i o n s C o o r d i n a t o r / A d m i s s i o n s C o u n s e l o r !Concordia University School of Law / April-August 2015

Lead and pioneer Concordia University School of Law’s social media

programs by utilizing and creating an active presence on programs such

as Hootsuite, Instagram, Facebook, and Twitter to engage and

communicate with the community, students, and potential student.

Conduct media relations program for selected events or activities, and use

programs such as Salesforce to reach out and recruit potential students to

the law school.

Dynamic, creative, and results-driven marketing and communications

professional that special izes in communications development

implementation, media relations programs, and results-oriented social

media optimization.

M a r k e t i n g I n t e r n s h i p !Job Plus/North Idaho Economic Development Corporation / August-October 2015

Planned and executed all social media advertising on Facebook and

marketing videos for the Future Frontiers-America’s Best Communities

national community competition. Became well versed in various economic

development software such as GIS planning and ESMI and ran reports for

clients and potential clients. Managed the front desk operations which

included answering phones, greeting clients, and other various clerical

duties.

S O C I A L M E D I A O P T I M I Z AT I O N !

M E D I A R E L AT I O N S !

C O M M U N I C AT I O N D E V E L O P M E N T !

A U D I E N C E E N G A G E M E N T !

B A C H E L O R O F S C I E N C E !P u b l i c R e l a t i o n s & P o l i t i c a l

S c i e n c e !University of Idaho

2009-2013

2 0 8 . 3 7 1 . 6 7 8 3 !

l a u r e n m a m o l a @ o u t l o o k . c o m !

!

L A U R E N M A M O L A

C O M M U N I C A T I O N S !S P E C I A L I S T

S O C I A L !

L A U R E N M A M O L A !

@ I D A H . L O !

H T M L / C S S !

S O C I A L M E D I A

H O O T S U I T E !

E X P E R I E N C E !

F r o n t D e s k C o n c i e r g e !Knob Hill Inn / 2013-2015

Represent the hotel to guests throughout all stages of the guest’s stay by

creating and executing exquisite and personalized service to each guest.

Providing information on the area, setting up various reservations, solving

potential problems by utilizing conflict management and problem solving

skills, and creating a unique and upscale experience for each guest that

stays at Knob Hill Inn.

S K I L L S !

P H O T O S H O P !

W O R D P R E S S !

L A U R E N M A M O L A

C O M M U N I C A T I O N S !S P E C I A L I S T