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L A U R A E L L I O T T

PH 11-30 Edith Drive

Toronto, ON M4R 1Y8

(647) 771-7522 lelliott0521@hotmail.com

ca.linkedin.com/pub/laura-elliott

Objective: Professional and versatile Executive Assistant with over 15 years of progressive administrative experience

supporting busy C-level executives seeking a dynamic and challenging Administrative role.

Profile:

Over 15 years of progressive experience in executive and office administration, special events and project coordination, IT troubleshooting, and database management

Above average customer service skills with a thorough knowledge of standard office practices and procedures

Excellent ability to work effectively and courteously with various levels of staff, management and diverse individuals and stakeholders

Strong organizational skills with proven ability to set priorities and meet deadlines

Accurate written and verbal communication skills

Ability to work well independently and as part of a team

Able to grasp and apply new procedures and software programs quickly

Typing skills of 60+ wpm

Technical/Computer Skills:

MS Office: Word, Excel, Powerpoint, Outlook

Graphic software: Visio, Publisher, Adobe Acrobat Pro, Desktop Publishing

Lotus Notes

Database/HR/Finance/Not-for-Profit software: Access, CRM, HRSmart, INFOPAC, Peoplesoft, SAP, Sharepoint, SuccessFactor, Raiser’s Edge

2009: Powerpoint/Excel Intermediate Level II course at Global Knowledge Canada, Business and IT Training

1997-1998: Toronto School of Business: Teaching English as a Second Language certificate

1989-1990: Toronto School of Travel: Travel & Tourism certificate

Professional Experience:

Canadian Tire Corporation 2014 - present

Executive Assistant to 1 Vice-President and 2 Assistant Vice-Presidents

Managed timesheets for staff of 20 direct reports in PeopleSoft HR program

Extracted and printed bi-monthly cost centre reports from INFOPAC system

Managed 3 busy executive calendars

Downloaded and updated VP and Manager Performance Reviews in HRSmart Solutions

Uploaded and maintained department reports, presentations, events and articles in Sharepoint

Designed, prepared and circulated on average four Powerpoint presentations per month that are used by the executives for various committee and board meetings (ie. Steering Committee, Divisional Team meeting, Communications/Sustainability meeting) WebEx, A/V set up

Coordinated weekly Enterprise Sustainability team meetings, including coordinating and circulating agenda, booking meeting rooms and organizing internal/external guest speakers

Processed and submitted invoices, travel and business expense claim forms for 3 VP’s and 2 Managers

Coordinated with Facilities for office and desk relocations, including adjustments of floor plans

Ad hoc project administration, including coordinating team seasonal events

Assisted with new hire onboarding, including setting up e-mail/laptop/telephone/access ID

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SAP Canada Inc. 2009 - 2014

Executive Assistant to: NVP General Business Sales, Ecosystems and Channels, VP Sales Channels and VP Sales Alliances; Former EA to Vice Presidents of Canada Core Delivery, Professional Services and Global Financial Services

Managed busy and complex multiple executive calendars, including scheduling meetings with

senior clients/customers

Coordinated and executed all conference calls, which included providing pre-read material and agendas for Vice Presidents, Client Partners and Account Executives

Processed and submitted sales invoices, medical insurance forms, travel and business expense claim forms

Coordinated national/international business travel schedules, conferences and AV meetings Arranged and ordered laptops, blackberries, iPhones, iPads and security ID cards; coordinated interviews and general on-boarding of new hires

Updated executive contacts in Outlook

Assisted in drafting, proofreading and circulating Powerpoint agendas for internal and external meetings

Coordinated and operated audio visual presentations for National and International conference calls and all-day Quarterly Business Report sessions

Coordinated and booked 100+ person corporate and customer events in various Toronto locations

Drafted and circulated weekly Delivery Team Minutes, including formatting and distributing weekly agenda

Processed Internal Order numbers and time sheet entry information of Client Partners

Recorded and distributed Action Items for weekly 3-hour Sales Forecast calls

Extracted, formatted and distributed daily financial reports from DRM (Deal Road Map system)

Account search on SAP CRM tool (Customer Relationship Management)

Heart and Stroke Foundation of Ontario 2007 - 2009

Senior Administrative Assistant to: Director, High Blood Pressure Department

Coordinated internal and external meetings through Outlook, including booking conference rooms and organizing catering and audio visual needs

Recorded, drafted and circulated Minutes of High Blood Pressure Department and executive meetings

Assisted Board Secretary with collating quarterly meeting agendas; updating Board contacts;

mail merges for Board mailings

Assistant coordinator and participant in our annual Collaborative with the Ontario Hypertension Society, including drafting and maintaining registration spreadsheets for participants and staff

Worked as relief Administrative Assistant to the Vice President of Research, Advocacy

and Health Promotion

Coded, processed and circulated all department invoices, contracts, work summaries and travel expenses.

Recorded and updated monthly budget reports and invoice reconciliation

Handled the scheduling and booking all travel, hotel and conference arrangements.

Assembled hundreds of tool kits for nationwide distribution throughout the healthcare environment (ie Ontario Hypertension Society, Toronto Central LHIN, Sunnybrook Hypertension Clinic)

Updated and downloaded articles on to the company intranet website

The Hospital for Sick Children 2005 - 2007

Senior Administrative Assistant to: Research Scientist, Genetics Department

Implemented and maintained computerized and hard copy department filing system

Managed busy calendar of Genetic scientist through Lotus Notes

Managed time sheets for payroll purposes for over 60 laboratory staff, including technicians, visiting scientists, research and post-doctorate fellows and summer students

Recorded, drafted and circulated Minutes of bi-monthly board meetings

Coordinated weekly conference calls with scientists within the hospital and abroad

Maintained up-to-date records for email and voicemail of lab students, locker and key assignments and faculty contact information

Acted as liaison between Human Resources and Payroll departments

General administrative duties, including organizing all catering and audio visual needs for meetings

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First Capital Realty 2004 - 2005

Executive Assistant to: Vice-President, Leasing

Coordinated busy calendars and travel arrangements for the directors

Provided administrative support to the President and Marketing Director for Central Canada

Recorded, drafted and circulated Minutes of weekly department meetings

Updated and maintained over 100 property portfolios on company website

Assisted the legal advisors with filing, drafting and executing documents

Uploaded high volume of documents to electronic filing system from e-mails and CD’s as well as

scanning documents

Acted as interim corporate receptionist

Genesis Partners Venture Capital Fund – Tel Aviv 1999 – 2004

Executive Assistant & Office Administrator to: CEO and Partners

Managed busy calendars for the CEO and Partners as well as coordinating meetings for guests from abroad.

Coordinated weekly staff meetings and conference calls, including drafting and circulating memos and agendas

Created and maintained paper and electronic data storage and retrieval system.

Coordinated and executed travel, hotel and conference arrangements as well as drafting agendas for national and international business meetings

Processed travel expense forms and reconciled invoices with accounts payable.

Assisted Controller and CFO in coordinating and implementing quarterly financial reports

Community Service/ Special Mention:

2014/15 - Canadian Tire Jumpstart games 2013 - Ontario SPCA 2012 - Ronald McDonald House 2011 - ALS Society of Toronto, including annual Walk for ALS

2009 - Toronto Emergency Medical Services First Aid and CPR course, St. John’s Ambulance and AED Site Responder

2008 - Heart and Stroke Foundation of Ontario, Big Bike program 2007 - Children’s Make a Wish Foundation 2004 - Member, International Association of Administrative Professionals (IAAP) 1995 - Baycrest Hospital, Palliative Care Ward