Resume- Michele Nicklas 071216

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NANCY J

2

Michele NicklasPage 2Michele NicklasCell: 954-592-9610missm1671@comcast.net

http://www.linkedin.com/pub/michele-nicklas/20/941/329Professional ProfileHighly motivated operations professional with several years of experience in supply chain, inventory and procurement management. Bringing outstanding organizational and planning abilities, excellent interpersonal and communication skills, and a wealth of expertise to help the success of a growth oriented organization.

EducationMBA- Supply Chain Management Ashford University, Clinton, IA

Bachelors of Music EducationFlorida Atlantic University, Boca Raton, FL

Associates DegreePalm Beach College, Lake Worth, FL

Key Competencies / STRENGTHSProcurement / Purchasing Subject MatterTime Management / Turnaround MandatesSix Sigma and Lean Management

Collaborative Team Approach to Problem SolvingSupply Chain Management ExpertiseWork Flow and Inventory Management

Process ImprovementBudgeting & ReportingPersonnel Evaluation/Selection

SIGNIFICANT ACHIEVEMENTSContributed to process improvements within my department.Received Extra Mile award twice and Extra mile 1st quarter award. Comcast Cares day Team leader 2016Internet Essentials Ambassador2016 WICT Mentorship

Professional ExperienceComcast Cable Sunrise, FL 3/2012 to presAnalyst 1, warehouse/materials Provide weekly analysis of aging inventory to management. Collaborate and communicate with multiple departments and make recommendations for process improvements when necessary. Perform thorough research and document inventory discrepancies using all available resources to identify root causes and supply possible solutions. Worked with key personnel to effectively implement process improvements to operational procedures in an effort to proactively optimize overall location and item level accuracy and maintain the highest possible productivity levels. Provide feedback and communication with contractors related to monthly billing of lost inventory.

CVS CaremarkPompano Beach, FL1/2011 to 12/31/11Inventory Analyst Responsible for min/max planning and inventory control and working with vendors to order product daily. Handled escalated issues on the production floor pertaining to inventory on hand. Collaborated with other departments to ensure product was available for escalated orders. Daily and weekly meetings with management related to out of stock issues and escalated orders. Assist with warehouse shipping and receiving. Coordinate the efforts of the cycle counts in an effort to identify and correct discrepancies on items at the location level as needed. Purchasing and Distribution Management. Maintain relationships with suppliers. Maintain inventory levels with min/max planning. Aetna Rx Home deliveryPompano Beach, FL12/2005 - 12/2010Inventory Analyst 1/2007-12/2010

Purchasing and Distribution Management. Collaborated with other departments to ensure product was available for escalated orders. Maintain inventory levels with min/max planning. Maintain relationships with suppliers. Worked closely with buyers. Handled escalated issues on the production floor pertaining to inventory on hand. Daily and weekly meetings with management related to out of stock and escalated issues. Assist with warehouse shipping and receiving. Coordinate the efforts of the cycle counts in an effort to identify and correct discrepancies on items at the location level as needed. Helped to develop, implement and monitored all key functions related to inventory transactions to assure that they are accurate and timely.

Sr Pharmacy Technician12/2005-1/2007 Responsible for order entry of orders received by the pharmacy. Coordinated with customer service, pharmacists, and inventory to ensure product was available for escalated orders and delays in shipping were resolved. Handled escalated issues with customers and delayed orders. Communicated with customers and doctors offices to resolve escalated issues.

PROFESSIONAL DEVELOPMENT Introduction to Professional PresenceLeadership Skills for WomenSupply Chain DesignExcel 2013 Advanced Technical SkillsAMDOCS, CSG, EIS, PDX, Oracle, SAP, SI Baker, Advanced Excel, Access, Word, Outlook, CertificationsCertified Pharmacy TechnicianRegistered Pharmacy TechnicianWhite belt certified Six SigmaCertified Teacher K-12 (music)AssociationsGolden Key International Honor SocietyAmerican Legion Symphonic Band, Asst. Librarian WICT