MICHAEL A. PITCHER 10650 Honda Hills Thornville, Ohio 43076 mpitcher@excellence1.com (740) 323.2611

SENIOR OPERATIONS EXECUTIVE

Strategic Planning Process Improvement Fiscal Controls

Highly accomplished and results-oriented business executive and supply chain expert with a strong history of devising and implementing solutions that improve productivity, increase efficiency, cut costs, and align daily processes with company goals and objectives. Adept at crafting fiscal strategies and long-term plans using basic and proprietary financial models, extensive financial analysis, and identifying high-profit items. Possesses robust track record of facilitating innovative adjustments to sales forecasting, business models, and asset management, with a focus on reenergizing performance within declining markets. Delivers comprehensive strategic planning and fiscal management that encompasses all functional and divisional aspects of organizations and reenergizes revenues.

CORE COMPETENCIES

Productivity Improvement

Best Practices

Industry Expertise

Asset Management

Operational Efficiency

Financial Models

OSHA/EPA Compliance

Quality Control

Six Sigma/Lean Processes

PROFESSIONAL EXPERIENCE

OPERATIONS EXCELLENCE CONSULTING, INC. – Thornville, Ohio 1996–Present Provider of practical, proven solutions that quickly achieve measurable bottom line results with clients in manufacturing service, health care, government, and nonprofit industries. Areas of practice include: Strategic Planning, Operations Strategy, Market Offers.

President

Consult with organizations within various industries to examine current functions, develop innovative solutions to reach targeted goals, and provide results-oriented recommendations based on a solid track record of excellence and success. Evaluate asset configuration and market offerings to reenergize sales in a dull environment; encourage clients to exercise project management methodologies to increase process efficiency.

Key Achievements:

Advised senior leadership and C-level executives on strategic planning for 10-year engagement with a multi-state packaging company; grew company from $50M to $100M+ in revenues within a declining industry.

Introduced customized operations model implementing redesigned planning strategies and operations execution; resulted in 60% improvement in productivity within 90 days.

Identified high-profit products using PIPP model and tied incentives to these items to drive profitability; executed a throughput velocity analysis to compare performance of different products and determine asset utilization strategy.

Selected Engagements:

Accugenix: Piloted strategic planning, completed design, and implementation of new operating model that cut internal cycle time for DNA lab with 100% boost in productivity and 25% improvement in overall throughput.

Bowden Manufacturing: Reached 60% productivity improvements for custom machining firm in just 90 days with a custom operating model that leveraged current Lean implementation; developed market offer based on Actively Synchronized Replenishment to support 15% annual sales growth for 5 straight years.

Midwesco Filter Resources: Formulated a combination model using Lean Six Sigma and Drum-Buffer-Rope to achieve 300% increase in cage plant production over a 10-week period.

Miba Bearings US, LLC: Led 18-month project for slide bearing manufacturer to implement Lean, Drum-Buffer-Rope, and Replenishment solution that generated record divisional profits and productivity in 2010.

MICHAEL A. PITCHER Page Two mpitcher@excellence1.com (740) 323.2611

CONSTRAINTS MANAGEMENT GROUP – Enumclaw, Washington 1998–2006 Niche consulting firm specializing in the application of Theory of Constraints to project, production, and supply chain management.

Partner

Provided operational enhancements and results-driven process improvements across manufacturing and project management functions for mid-sized manufacturing clients whose annuals sales value between $100M to $1B. Directed marketing efforts to grow branding and visibility. Coordinated with 4 Partners to execute all business operations and managed up to 20 consultants; utilized results-oriented business strategy to reach $2.5M in sales in 7 years.

Selected Engagements:

LeTourneau Technologies: Utilized Critical Chain Project Management to double productivity of shipyard operations to cut labor costs by $30M; integrated supply chain to secure 150% sales growth with Drum-Buffer-Rope and Actively Synchronized Replenishment. Won Ptak award for supply chain excellence.

Erickson Air-Crane: Designed and installed operating model based on Drum-Buffer-Rope and Critical Chain Project Management to cut labor hours per build for helicopter manufacturing from 39K hours to just 21K hours. Decreased aircraft turnaround time from 350 days to 200 days, leading to additional contracts and company revenues.

Astro Manufacturing: Utilized Drum-Buffer-Rope and Sigmabin™ model based on Theory of Constraints; enhanced sales by 700% over 14-month period while improving inventory turns from 6 to 12. Received “Manufacturing Magic” Award from Magnet for stellar achievements.

FRANKLIN INTERNATIONAL – Columbus, Ohio 1993–1996 Global adhesives manufacturer for wood furniture, millwork, and lamination markets, as well as office products and food packaging.

Plant Manager/Turnaround Leader (1995–1996)

Implemented process changes and established standard operating procedures to reduce costs and expand revenues of chemical processing and packaging division. Eliminated $900K worth of inventory. Reduced operating expenses by 8%. Increased throughput of flagship product more than 100% and reached 1st-year cash flow turnaround of $2.1M.

Production Manager (1993–1995)

Supervised chemical batch and continuous reactor operations and sales of $35M. Collaborated with team members to install new reactor system and initialization of new ERP system. Created “pay-for-knowledge” program for personnel.

SENSORS & SWITCHES – Lexington, Ohio 1990–1993 Leading supplier, manufacturer, and designer of coil products, sensors, and pressure switches for automobiles, trucks, and off-highway vehicles.

Operations Manager

Turned around performance and productivity of electronics and electro-mechanical manufacturer to earn $12M in sales; implemented multiple internal controls and reengineered processes to capture major changes within company operations. Consolidated 3 plants and reduced headcount from 320 to just 165; shrunk annual overhead expenses by $700K and scrap from 4.2% to 1.7%. Cut value of past-due orders form $1.1M to a low $50K; led startup of contract manufacturing division to earn $500K+ in first-year sales. Achieved cash flow turnaround of $3.6M.

ADDITIONAL EXPERIENCE

GEORGIA-PACIFIC RESINS, INC. – Columbus, Ohio

Quality & Environmental Supervisor

Supervised SPC and SQC programs and maintained compliance with OSHA and EPA guidelines.

Led production scale-up and utilized analytical strategies to boost operations excellence.

MICHAEL A. PITCHER Page Three mpitcher@excellence1.com (740) 323.2611

ANSELL EDMONT INDUSTRIAL, INC. – Coshocton, Ohio

Manager, Technical Services

Managed $1M+ department budget to direct product development, quality control, and process reengineering; aligned all policies and procedures with EPA, OSHA, and FDA regulations, as well as obtained all RCRA, air, and water permits.

Championed annual cost reductions of $450K by reformulating product lines and building an offshore facility.

Recognized with President’s Award for innovative process development.

COUNTRY CORNER WOODWORKING, LLC – Wilmot, Ohio

Partner

Built furniture manufacturing company from start-up to profitable within just 3 months.

Exceeded sales of $600K per year within 2 years, positioning the firm for successful sale in 2002.

EDUCATION AND CREDENTIALS

Master of Business Administration, Executive Management Ashland University – Ashland, Ohio

Bachelor of Arts in Chemistry Oberlin College – Oberlin, Ohio

PROFESSIONAL DEVELOPMENT

Certified Integrated Resource Management, American Production & Inventory Control Society Certified “Implementer”, Theory of Constraints International Certification Organization

Certified “Jonah,” Avraham Y Goldratt Institute

PATENT

Composite core assembly for metal casting. U.S. Patent 4,922,991 May 8, 1990.

AFFILIATIONS

Theory of Constraints International Certification Organization (TOC-ICO), Member American Product and Inventory Control Society, Member

Bowling Green Township Grant Writing and Comprehensive Planning Committees, Chair

Licking County Soil & Water Conservation District, Board Member

SELECTED PUBLICATIONS Pitcher, Michael. "The Challenge of Overcoming Success." ASQ, March 2010,

Pitcher, Michael. “Profitable applications of value stream mapping,” Learn About Quality, Feb. 17, 2010. Pitcher, Michael. “Accelerate Lean Six-Sigma in job shops,” Industry Week’s Inside Track, Feb. 10, 2010. Pitcher, Michael. “How to combat push inventory systems,” Official Board Markets, Oct./Nov., 2006. Pitcher, Michael. “Examining just-in-time and theory of constraints,” Lean Directions, Mar. 13, 2003.

TECHNICAL PROFICIENCIES

MRP/ERP, Microsoft Office Suite, Microsoft Project, R+™, DBR+®, Concerto® Project Management Software