Aaron R. Peterson

601 S 16th

St. Apt. #602

Omaha, NE 68102

(402)-676-0845

arpeterson6@yahoo.com

Summary: Dedicated worker and student of life seeking the customer experience associate position

that will allow me to provide greater service to the Outlook Nebraska family. I believe my abilities

can bring a unique level of growth and customer satisfaction to ONI.

Education

National Industries for the Blind

o Promote Certificate of Achievement – August 2016

University of Nebraska at Omaha

o Bachelor's Degree in Industrial Organizational Psychology - May 2015

Metropolitan Community College, Omaha, NE

o Associate's Degree in Applied Sciences - November 2012

Experience

February 1st-Present Outlook Nebraska, Inc.

Finisher III

Proficient packager and quality monitor of finished products.

Able to operate and maintain key machinery, including the conveyor, wrapper, palletizer, taper,

and pallet jack.

Able to assist in the operation of the 702 large towel machine

Able to pack, stack, load, seal, and transport heavy products as needed

Maintains a clean and efficient work environment including machine upkeep

Active member of the Health & Wellness Planning Committee

2015-September Ross-Brown Management Group

Consumer Sales Provider - Direct TV

Field Representative

Responsible for new client acquisitions

Maintain a professional relationship with public entities

Actively participated in marketing events

Provider of independent sales and customer service

Member of team building events and exercises

Participant of daily sales and compliance meetings

2006-2015 B.G. Peterson Co.

Commercial HVAC sales provider

Service Representative

Over 9 years of continuing experience in an administrative support position

Responsible for an excess of $500,000 in checks or payments at any given time

Handle private incoming and outgoing invoices via mail and online

Perform a variety of day-to-day operational tasks

Provide continuing employee assistance

Orchestrate large amounts of written and computerized paperwork

Calculate commissions and invoice payments

Articulate customer service

Abilities

Experienced with Confluence and Lotus Notes

Proficient in Microsoft Word, Excel, Outlook, Explorer and PowerPoint

Active user of assistive technology including Zoom text and Magic

Can perform internet research via any browser or operating system

Able to work productively independently and as a member of a team

Can quickly and easily adapt to shifting job tasks on a regular basis

Able to follow detailed instructions when learning a new or unfamiliar task

Extensive typing and data entry experience

Capable of conforming to varying schedules and work demands

Enjoys creating working relationships

Technical problem solver with the drive to root out solutions