Upload
john-estos
View
218
Download
0
Embed Size (px)
Citation preview
8/4/2019 Research of Bsa - 2 Age
1/23
1
PERCEPTION OF THE B.S.B.A. 4TH
YEAR STUDENTS ON THE SELECTED
ADVERTISING CAMPAIGN OF CSA-B FOR S.Y. 20102011
A Research Output
Presented to:
Mr. Randolf L. Asistido
In Partial Fulfillment of the Requirement
For the Subject
Basic Methods of Research
By:
Rustom D. Aguilar
Mark Angel B. Gustilo
John Rey C. Estos
March 17, 2011
8/4/2019 Research of Bsa - 2 Age
2/23
2
Chapter 1
Introduction
Today, in our economic society, advertising is practiced not only by business
enterprises but also by political parties, charitable and educational institutions, and
ideological groups among others. Doubtless to say, advertising has established a great
influence over the promotion of products and services of the most entities to the public
for the purpose of influencing them to buy products and services as well as their
consuming behavior. Subsequently, advertisers after setting the entitys advertising
objectives design to conduct an advertising campaign research for discovering the use of
will persuade more people to buy it (Miranda, 2000). Usually, advertisers set an
evaluative research which is performed purposely to elicit information concerning
attitudes, opinions, or impressions of people as an aide to enhance the advertising
campaign in confirmation with the customers penchant.
The reasons underlying why certain businesses engage through evaluative
research concerning their advertising campaign are usually to avoid costly mistakes in
spending the fund allocated for the advertisement, to evaluate alternative strategies
considering alternate versions of advertising on which strategy or execution is the most
effective, to increase the advertising in general as to ensure the market shares of the entity
among its rivalries behind the people who had their spirit and individuality invested to
showcasing the products and services ( Parente, 2006).
8/4/2019 Research of Bsa - 2 Age
3/23
3
Due to this scenario, we, the researchers of Colegio San AgustinBacolod are
planning to conduct an evaluative research regarding the effectiveness of advertising
campaign adopted by CSAB for the S.Y. 20102011 as perceived by the B.S.B.A. 4th
year students of the CABECS department. These students had been enrolled in an
advertising subject who would have significant contribution to the evaluation of the
advertising campaign implemented by the institution.
Statement of the Problem
This study aims to determine the effectiveness of the advertising campaign used
by CSAB for the school year 20102011 as perceived by the B.S.B.A. 4th year
students.
Hypothesis
There is a significant association between the effectiveness of advertising
campaign of CSAB for the school year 20102011 and the perception of the students.
Theoretical Framework
As coined by Michael P. Kalasunas, (2006) [e]valuation remains an inexact
science because of the difficulty in isolating the effects of a marketing communication
campaign on sales (p.293). Evaluating the advertising effectiveness gives businesses
some means of control over the tremendous sums of money spent on marketing
communications. Thorough and accurate evaluations not only enhance the success of the
8/4/2019 Research of Bsa - 2 Age
4/23
4
marketing communications program, they also strengthen the morale of the internal and
external people working on the campaign.
[Furthermore], a slight change in advertising brought about through some form of
evaluation can lead to significant increase in sales and profits [number of enrollees in
CSAB]. This can also minimize the cost spent for promoting the schools program.
In addition, it is likely difficult to determine all effects of a communication
campaign on sales. It is possible therefore to measure the task, but some simple variables
can even intervene the specified task into meaningless exercise producing useless data.
8/4/2019 Research of Bsa - 2 Age
5/23
5
Figure 1. Schematic Diagram Illustrating the Theoretical Framework
Perception of the B.S.B.A. 4th
Students on
the Advertising Campaign of S.Y. 2010 -
2011
Independent Variable Intervening Variables Dependent Variable
Students
perception in
advertising of theinstitution
Effectiveness of
advertising
campaign
Number of enrolleesfor S.Y. 20102011
Teaching strategies ofthe advertising
professor
Number of units inadvertising subject
Attendance andtardiness of the
students
Degree of studentsinterest in advertising
subject
Amount of advertisingexpenses incurred
Duration of theadvertisement
Strategic location ofadvertising campaign
Exposure to principalmedia
8/4/2019 Research of Bsa - 2 Age
6/23
6
Significance of the Study
This study is deemed significant to the following:
School administrator. Results of this study will provide them information
necessary for improving the planning and executing the advertising campaign in
promoting the schools program. The findings may let them decide on whether to revise
and enhance their usual advertising campaign which will be implemented for the
succeeding academic years.
Future researchers. This study may motivate them to conduct the same studies
in a wider scope which will particularly deal other aspects beyond our limit.
Scope and limitation of the Study
The research undertaking dealt to determine the perception of the B.S.B.A. 4th
year students on the advertising campaign adopted by Colegio San AgustinBacolod for
S.Y. 20102011. This study will be conducted inside the schools premises using the
random sampling method.
Definition of Terms
Important terms used in the study are defined as follows:
Perception. In philosophy, psychology, and cognitive science, perception is the
process of attaining awareness or understanding of sensory information.
8/4/2019 Research of Bsa - 2 Age
7/23
7
Advertising campaign. As defined by businessdictionary.com it is complete,
planned course of action formulated to achieve defined objectives in marketing, public,
relations, quality enhancement, revenue generation, safety standard, etc.
Student. In dictionary.reference.com student is defined as a person formally
engaged in learning, especially one enrolled in a school or college: pupil, any person who
studies, investigates, or examines thoughtfully.
Institution. As defined by MerriamWebster dictionary institution is any
structure or mechanism of social purpose and performance, transcending individual
human lives and intentions, and with the making and enforcing of rules governing
cooperative human behavior.
Effectiveness. Businessdictionary.com defined effectiveness as a degree to which
objectives are achieved and the extent to which targeted problems are resolved. In
contrast to efficiency, effectiveness is determined without references to costs and,
whereas efficiency means doing the thing right, effectiveness means doing the right
thing.
Consumer behavior. In the book of advertising by Chris T. Allen consumer
behavior is defined as the entire broad spectrum of things that affect, derive from the
context of human consumption. Like all human behavior, the behavior of consumers is
complicated, rich and varied. However, advertisers must take their job to understand
consumers if they want to experience sustained success in creating effective advertising.
Sometimes this understanding comes in the form of comprehensive research efforts: other
8/4/2019 Research of Bsa - 2 Age
8/23
8
times in the form of years of experience and implicit theories; other times in the form of
blind dumb luck (rarely attributed as such). However, this understanding comes about; it
is a key for advertising success.
8/4/2019 Research of Bsa - 2 Age
9/23
9
Chapter 2
Review of Related Literature
This chapter focuses on review of some studies and conceptual literature related
to the present work. It introduces concepts and insights on the relevance of the study and
discusses the ideas by which the significance of the study is being emphasized.
Researchers need some related studies in order to prepare the investigation as to the
existence of the problem.
Conceptual Literature
In this modern age, we cannot escape the reach of advertisements-for advertising
is all around us. The widespread encounter with advertisement poses both a problem and
an opportunity to businessmen. For indubitably, first and foremost, he businessmen must
determine whether advertising justify the cost involved on their part amid the bewildering
array of advertisements by their competitors. Because of the large sums of money spent
in advertisements, many people, some businessmen included, draw wrong conclusions
regarding advertising as a whole. In the ultimate analysis, though, one can say correctly
that It pays to advertise is a tool of business that is closely associated with production
and marketing (Miranda, 2000).
The aim of every business is to make more business for business. More business
means more income, therefore, more profits and continuous growth and every business
endeavors make use of every technique and tool available to it in the pursuit of its goal
8/4/2019 Research of Bsa - 2 Age
10/23
10
and objectives. And one such tool is advertising that plays a major informational role in
our economy because (1) products are available in such wide varieties; (2) new products
are offered in such great numbers; and (3) existing product must be called to the attention
of new consumers who are added to the market as a result of expansion of incomes,
population explosion, and changes in tastes (Miranda, 2000).
The American Marketing Association has adopted the following as a definition of
advertising. "Any paid form of non-personal presentation and promotion of ideas, goods
or services by an identified sponsor." As advertising is paid for it is a commercial
transaction. It is non-personal, which means that advertising messages are directed at a
mass audience and not directly at individuals. One might want to say that the ultimate
purpose of advertising is to increase sales and profits; however, you cannot increase sales
unless the market is more aware of the product. So it would appear that increasing
awareness is the overall aim of marketing. Increasing awareness also means to develop a
brand name, since distinctive products can only be identified by the public by means of
their brand. The overall aim of advertising is to increase awareness, and sales, but
awareness of what? And how does one increase sales specifically? Some specific
objectives include build primary demand, introduce a price deal, inform about a product's
availability, build brand recognition or brand preference or brand insistence, inform about
a new product's availability or features or price, help salesmen by building an awareness
of a product among retailers, create a reputation for service, reliability or research
strength, increase market share, modify existing product appeals and buying motives,
increase frequency of use of a product, inform about new uses of a product, increase the
8/4/2019 Research of Bsa - 2 Age
11/23
11
number or quality of retail outlets, build the overall company image, effect immediate
buying action, reach new areas or new segments of population within existing areas and
develop overseas markets. Generally advertising will be more effective if the external
environment is favorable: the product is a superior good, and incomes are rising; there is
a boom in the economy; i.e. in general, if there is an expanding market.
To be effective, advertisements must clearly communicate their message, be
memorable, and persuade people to buy. There is unanimity of opinion that advertising
helps bring about an increase in sales volume of the advertised pt, hence, its invaluable
contribution to mass production. However, that is not the only thing that advertising can
do. It can also prevent sales decline by creating product awareness, bringing the product
message across the consumer. And advertising is also instrumental in building
institutional goodwill. For business concerns that are operating under able to competent
management and hope to stay in the market continuously, the choice is nit between some
advertising and no advertising but rather to determine how much ad where will
advertising be made (Miranda, 2000).
Advertisers commonly engaged in some evaluative research to determine how
effective it showcases it s products and services to its consumers. The reasons why
companies should measure advertising effectiveness are the following: (1) Avoiding
Costly Mistakes. According to emarketer.com, Online advertising spending will reach
$16.7 billion in 2006, eMarketer predicts. That's a growth rate of 33.2%, the highest
growth year-over-year expected this decade. This means that companies are spending
8/4/2019 Research of Bsa - 2 Age
12/23
12
thousands if not millions of dollars each year to advertise online, but that is not to say that
it is being spent wisely. The only way to ensure that this money is not being wasted on
ineffective advertising programs is to continuously evaluate the effectiveness of the
chosen programs and to ensure that these programs are achieving their intended purpose.
Evaluating the effectiveness of the chosen programs is not all about money; it also gives
the e-marketer the opportunity to analyze the non-tangible effects of the chosen program.
For example, if a company chooses to go with a pop-up advertising program, they can
evaluate its ROI by comparing its click-throughs to the amount of money invested in
building it. However that is not the extend of it; a good evaluation program will be able to
analyze the consumers reaction to that program, its effects on the companys image or its
effectiveness in comparison to a banner ad program. As the saying goes, "a penny saved
is a penny earned." If advertisers think of the cost for efficiency testing as an investment
that prevents future costly mistakes they can think of the prevented costs as a penny
earned and take full advantage of the benefits of this strategy. (2) Evaluating Alternative
Strategies. Not only is it important to evaluate the effectiveness of the chosen method, but
also the opportunity costs of choosing that method. Often after companies have chosen a
method, they focus their attention exclusively on that method ignoring the potential
profits that would have come about if they went with an ulterior method. A good
evaluation program will be able to analyze the effectiveness and the opportunity costs of
the chosen method. (3) Increasing the Efficiency of Advertising. Often after companies
choose a particular method, they become attached to that method and lose sight of the
initial goal they were aiming for. Because the marketers know what the intended message
8/4/2019 Research of Bsa - 2 Age
13/23
13
of that chosen program is, they expect their customers to know that message as well. A
continuous evaluation of the chosen program will ensure that the message the consumers
are receiving from this program is aligned with the message the marketer intended to
send (Parente, 2006).
There are also reasons why companies often dont measure advertising
effectiveness. These are the following: (1) Cost. The most common reason that
companies provide for not measuring their advertising effectiveness is the cost of
conducting a measurement program. Often companies believe that the money used for
measuring their advertising effectiveness can better spent on creating more
advertisements or improving their product. Although this might possibly be true, lets
consider the flip side; if the company does not measure the effectiveness of its current
advertising program, they will not know if this program reaches their desired audience,
sends the desired message or meets its intended goals. Being able to increase the
advertising budget or improve the product will not help the company if the message is
sent to the wrong audience or if the message that is comprehended by the consumers is
different from the message that the company intended to send. As a result even the
slightest evaluation effort can go a long way in ensuring that the desired message is sent
to the appropriate audience and hence saving the company thousands if not millions of
dollars. (2) Research problems. As we will see in the sections to come, the evaluation
process can be very complicated, time intensive and confusing for a company that is
trying to start such an effort. In addition, it can very difficult to isolate and evaluate the
effects of only one of the companys marketing efforts; as a result managers often cannot
8/4/2019 Research of Bsa - 2 Age
14/23
14
justify the costs if they cant pin point the contribution of each of their marketing efforts.
For example, it might be very difficult to isolate the contribution of the companys
banner ad program from their overall marketing effort as a consumer might not
necessarily make a purchase based on what they see in banner ads, but consider a variety
of factors (brand image, pervious experience with the company, or an on TV) when
making a purchase decision. However, although it might be true that we cannot pin point
the dollar contribution of one program, research can be used to evaluate the
communication, reach and other factors associated with each advertising method. (3)
Disagreements on what, when and where to test. There are a variety of methods used
when determining what, where and when to measure the effectiveness of an advertising
program. Choosing the appropriate measurement method depends largely on the industry
the firm is in, the objectives of the program based on GOPST analysis and the person that
will be analyzing the results. For example, sales managers may want to measure the
contribution of the advertising program on sales, whereas top executives may be
interested in the effects of the program on the companys image. These differences often
lead to a great deal of confusion between the mangers and might lead them to abandon
the evaluation program altogether. However, there is no rational reason for this conflict
as we will later see, each of the measurement tools work to achieve a different objective
(Parente, 2006).
8/4/2019 Research of Bsa - 2 Age
15/23
15
Research Literature
Joe N. of gather.com, they attract the buyers by selling what they want, non-stop
on a channel that's dedicated for buyers. This is agood technique if you are trying selling
something, and gaining a good audience of buyers, because you are putting the product
up for advertisement, on a channel those buyers watch. You don't have to completely
analyze a commercial to come to this conclusion, or to categorize a commercial under a
specific technique, but just pay some attention to the main details.
In Channels of Desire (1982), the Ewens trace the emergence of the consumer society
through the rise of mass images and new advertising, fashion, and entertainment
industries. They explore some of the ways in which desire was channeled into
consumption and into desire for ever new and ever more consumer goods.
In The Culture of Consumption (1983), Editors Richard Wightman Fox and T.J. Jackson
Lears document how capitalism develops a culture appropriate for a society organized
around the principle of profit maximization via the production and consumption of
commodities. Drawing on the work of historians they describe how facets of the changes
in advertising develop the modern way of managing between business and trade all over
the world. Indeed, we can even say that advertising is business itself, very much closer to
its target area and may either be notice or notperhaps they find it unnecessary.
In the mid nineteen-sixties, the novelist Norman Mailer published a collection of
essays under the title "Advertisements for Myself." Because any form of expression, to
be successful must draw attention to itself and through itself to its originator or
8/4/2019 Research of Bsa - 2 Age
16/23
16
originators, it makes sense to regard all our burgeoning variety of expression, all the
exponentially growing demands on our attention as advertisements, not for mass-
produced products but for whoever wants attention for its own sake. We are all would-be
Norman Mailers now. And what is officially called advertising is just one more means of
achieving that (Goldhaber, 1998, Para. 6).
The reality of advertising as an art form in its own right is widely recognized, in
practice if not explicitly (Goldhaber, 1998, Para. 7).Inevitably, more and more of the
money spent in buying an advertised product will end up in the hands of the artists of the
ads, following the path of attention. This repeats the trend for an ever larger fraction of
the prices of movie or opera tickets to end up with the leading stars in those fields, a
tribute from their fans, as it were. Despite the firm intentions of advertisers to keep their
products in our consciousnesss, what they will increasingly achieve is that their products
will be taken as nothing more than random mementos intended to remind us of the stars
associated with them through ads (Goldhaber, 1998, Para. 9).
Advertising has become so important that most newspapers, magazines, television
and radio stations, and now also web sites, could not exist without it. Advertising
provides the single biggest income for all of these media if not the only one.
Especially the internet has become an advertising feeding frenzy with pop-ups,
junk mail, spy ware and other intrusive advertising appearing and installing itself on your
computer. This kind of saturation advertising may be getting the wrong message across
and many people have started to completely avoid web sites that use these advertising
8/4/2019 Research of Bsa - 2 Age
17/23
17
methods and practices. And rightly, so that they may aware of what is happening in the
real world.
[Sometimes], [a]dvertisers may simply take advantage of culture or fashion trends
but encouraging people to be something they are clearly not is something the advertising
standards organizations should have been aware of and immediately have put an end to.
Surely that is not infringing on freedom of speech or expression? (Business links999,
2011, Para. 9).
Synthesis
The researchers have found out that the need to evaluate the effectiveness of the
proposed advertising campaign of a particular business entity depends on how the
management allocates the required cost and preferably exceed its rivals on a given
market. The brand promotion and techniques used tells how they publicized their
products and services to meet the needs and demands of its target consumers. An
advertising that works is the advertising that influences people: it has impact and it gets
results that can be measured.
8/4/2019 Research of Bsa - 2 Age
18/23
18
Chapter 3
Research Methodology
This chapter presents and discusses the research environment, the research design,
the respondents of the study, the data-gathering procedure for the data analysis and
statistical tool utilized.
Research Environment
This study will be conducted inside the premises of Colegio San Agustin-
Bacolod, a Christian catholic private school which inculcates the Augustinian core values
towards developing potentials honed for opted profession of the students. It is located in
the province of Negros Occidental and one of the leading schools in Bacolod City.
Research Design
The study will employ descriptive research design. This approach is appropriate
for studies which aim to find out what prevail in the present: conditions or relationships,
held opinions and beliefs, processes and effects, and developing trends (Ardales, 2008).
This method will be utilize in determining the level of effectiveness of advertising
campaign of the institution based on the perceptions of the student revealed on the data
gathered. The survey may be able to provide a general picture of the population under
investigation.
8/4/2019 Research of Bsa - 2 Age
19/23
19
Respondents of the Study
The B.S.B.A. 4th year students of Colegio San Agustin-Bacolod, 2nd semester of
school year 2010 - 2011 are the respondents of this study. They are enrolled in the
program where the advertising subject is being offered. This subject may help them
properly evaluate about the advertising campaign of Colegio San Agustin-Bacolod. In
determining the sample size, the formula will be:
n = N/1+N (e)2
n = 88/1+88 (0.05)2
n = 88/1.22
n = 73
Where:
n = sample size sought;
e = margin of error
N = population size
The respondents had a population size of 88. From the population size 73 will be
considered as sample.
8/4/2019 Research of Bsa - 2 Age
20/23
20
Data- Gathering Procedure
The purpose of this evaluative research is to provide explore the world of
advertising together with our respondents perception and opinion. Data will be collected
through providing the respondents with guiding questions that they will answer and we
will be able to help and analyze the data accordingly. The preliminary part of the self-
constructed questionnaire will be the profile of the students and the second part is the
question proper.
8/4/2019 Research of Bsa - 2 Age
21/23
21
APPENDIX A
QUESTIONNAIRE
Part I. The respondents personal information
Direction: Please check or supply the needed data concerning you.
Name: ________________________________ Male: __ Female: __ Year Level: ______
Section: _____
Part II. The questionnaire
Direction: Please check the blank or supply the necessary information that best represents
your perception and insight regarding the selected advertising campaign of CSA-B for the
school year 2010-2011.Please dont leave any item unanswered and be truthful as
possible. It is assured that your answer will be treated as highly confidential.
1. Have you remembered seeing or examining on the following ad/s?YES NO
a. Tarpaulin ___ ___b. Billboard ___ ___c. Printed Posters ___ ___d. Leaflets ___ ___e. Brochures ___ ___
8/4/2019 Research of Bsa - 2 Age
22/23
22
2. What caught your attention?YES NO
a. Message ___ ___b. Picture ___ ___c. Design/Layout ___ ___d. Dimension (length, width, height) ___ ___
3. What stood out in the ad/s?YES NO
a. Message ___ ___b. Picture ___ ___c. Design/Layout ___ ___d. Dimension (length, width, height) ___ ___
4. Did the purpose of the ad/s was/were well-delivered?YES ___ NO ___
5. What can you say about the content of the ad/s?__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
8/4/2019 Research of Bsa - 2 Age
23/23
23
References
Miranda, G.S. (2000).Advertising. Metro Manila: National Book Store.
Moriarty, S.E., Mitchell, N. & Wells, D.D. (2009).Advertising: Principles and
Practice. Jurong, Singapore: Pearson Education Inc.
Parente, D.E. (2006).Advertising campaign strategy. USA: Thomson South-Western.
OToole, J.E. (2007). Advertising. In Comptons by Britannica. (Vol. 1, pp. 54-60). USA:
Encyclopedia Britannica, Inc.
Downie, N.M. & Heath, R.W. (1983).Basic statistical methods. New York: Harper &
Row, Publishers.
OGuinn, T.C., Allen, C.T. & Semenik, R.J. (2008). Advertising and integrated brand
promotion. Singapore: Thomson Asia Pte Ltd.
Belch, G.E. & Belch, M.A. (1998).Advertising and promotion. USA: The Mcgraw-Hill
Companies, Inc.
Ardales, V. B. (2008).Basic concepts and methods in research. Iloilo City: Educational
Pub. House.