Assignment, Business Communication II, BBA-BI 2nd semester, Ace Institute of Management
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1. A REPORT ON HOTEL HIMALAYAN HORIZONBy:Anmol Pasa
ShresthaChhitiz ShresthaLeeza ShresthaNiraj TaujaleRaj
ShresthaSunita Shrestha
2. BACKGROUND The report is based upon hands on approach study
of Hotel Himalayan Horizon Study of the organizations Structure,
Work process, Objectives, Responsibilities, Services, etc. Overall,
an exceptional experience
3. OBJECTIVES OF THE STUDY The organizations structure The
services provided by the organization The future plans of the
organization The objective of the MD The responsibilities of the MD
The work process of the MD To know the challenges faced by the
MD
4. INTRODUCTION Tourism industry, one of the most illustrious
industries in Nepal, Rise of Sun n Snow Pvt. Ltd. Established Hotel
Himalayan Horizon in 1968. Initiated by Mr. B.P Shrestha, the
former Mayor of Dhulikhel Now after 42 years, still committed to
their mission, to provide first class hospitality service to all
their esteemed guests.
5. ORGANIZATIONAL STRUCTURE Actually a family run company. No
formal organizational structure. First established by Mr. B.P.
Shrestha in 1968. Mr. B.P. Shrestha is retired as acts as a formal
advisor. The current MD is Mr. Kiran Shrestha, He acts as the head
of the organization and makes all the financial decisions. Mr.
Suren Shrestha, his cousin is working as a deputy. So being a
family company, this is the organizational structure.
6. SPECIALTY Outstanding View of the Himalayan Peaks A historic
town, fine old houses and temples Opportunities to trek and explore
First class hospitality
7. LOCATION Situated at an Altitude of 1441 Meters, Latitude- N
270 36 992 Longitude E 850 33 432 30 km. west of Kathmandu City
Reservation Office 3rd Floor, Room No. 308, China Town, Shopping
Centre, Churchill Complex,
10. NUMBER OF STAFFS/EMPLOYEES General Manager 1 Receptionist 3
Waiters 10 Cooks 7 Gardeners 5 Housekeepers 6 Security Guards 4
Utility and Repairs Incharge 2
11. NUMBER OF STAFFS/EMPLOYEES The number of employees and
staff at the city reservation office, Receptionist 1 Marketing
Incharge 2 Accountant 1 Peon 1
12. ACHIEVEMENTS NRI institute Bangkok, Thailand for "Pride of
India Gold Award, 1991". International Friendship society of
India-Singapore for "Pride of Asia International Award, 1992".
International Excellence Gold Award, 1993.
13. ACHIEVEMENTS Udyog Exchange Award by Union Ministry for
Railways, India. Tourist Guide Association of Nepal; Appreciation
Award for Excellence in Tourism Trade in 2050. Mumbai (India)
Travel Trade Associations Appreciation Award, 1997 for recognition
of satisfactory services rendered.
14. ACHIEVEMENTS Late King Birenda also honored Managing
Director B.P. Shrestha from Himalayan Horizon with: Bikhyat
Trishakti Patta Suprabal Gorkha Dakshin Bahu Prabal Gurkha Dakshin
Bahu
15. INFORMATION FROM THE MD Main responsibilities All financial
decisions Most managerial decisions Work process Input from
employees Inspection of the service provided Work distributed to
the deputy and the general manager Decisions made swiftly
16. INFORMATION FROM THE MD Challenges Controlling labor unions
Hiring staffs Purchasing supplies
17. FUTURE PLANS The future Plans of Sun N Snow Pvt. Ltd.
include the following plans: To maintain the standard of Hotel
Himalayan Horizon Expand the Hotel to a 5 star standard Open a
restaurant at Kathmandu under Sun N Snow Pvt. Ltd. Open possible
branches at other various locations
18. LIMITATIONS OF THE RESEARCH Since the hotel was located 30
km away from Kathmandu only some of us could visit for the research
All of the group members found it quite difficult to mage time to
work together We could not collect as much information as we would
have liked to
19. CONCLUSION Himalayan Horizon is served by qualified,
experienced and devoted executives and staff A well managed
organization Guests can enjoy the customary Nepali hospitality in
the Hotel with its old-world elegance and comfort in modern
facilities, providing relaxation unlike any other And as they say
come out of Kathmandu, Dhulikhel is different
20. SPECIAL THANKS Mr. Kiran Prasad Shrestha (Managing
Director) Mr. Thama Nath Dhungana ( General Manager)