RELIEF ITEM TRACKING APPLICATION (RITA)

PUR

POSE

Why Cargo Reporting?

To improve performance tracking and customer support:

Supporting common transport and storage services for other organisations

Allowing customer online access to their current cargo status

Providing the Logistics Cluster with the ability to monitor performance to date

USAG

E How does RITA work

RITA is an online application which captures the core of the Logistics Cluster tracking needs by operation:

1. Entering the Service Request Form (storage or transport)

2. Acknowledging and confirming what cargo has entered the system

3. Verification/dispatching of goods in the system

4. Confirmation of what was collected by the customer

CU

RR

ENT STATU

S

Situation Update

RITA has been successfully deployed to support the humanitarian community in the active Logistics Cluster operations of South Sudan and Syria, and is now the standard tool for the Logistics Cluster in regards to common service monitoring and reporting.

RITA has been recently used to track common service provision by WFP in Zimbabwe

In the Fall of 2013, it will launch to support common service provision in Mozambique and Sudan.

Quick facts for 2013 SOUTH SUDAN 54 agencies supported with common transport and storage 631 service requests submitted since 1 January 57 destinations supported SYRIA 17 agencies supported for deliveries and storage inside of Syria 361 service request submitted since 1 January 22 destinations supported

ZIMBABWE

As of today, 3,900 cubic meters of stored cargo for seven agencies being tracked in 4 different warehouses

USAG

E Service Request Form (SRF)

Standardized inputs for customers

Allows for tracking by item category

Automatic upload into RITA

Customers can request up to 9 line items to be moved/stored per SRF

RITA T

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CEPTS

SRF Inputs – RITA Tracking

Tracks at the Lowest Transportable Unit level or LTU

Captures customer

contact details, specialized transport instructions

Tracks the item category (based on relevant Cluster category)

RITA Sites responsible for reporting on cargo in their geographical areas of responsibility

CLU

STER C

ATEGO

RIES

RITA T

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CEPTS

Tracking Structure

RITA is not a complete supply chain tracker Handles the internal movement portion of NFI movement

REPORTIN

G Reports Available

Variety of Reports Available Dashboard Reports

Consignment Reports

Daily Dispatch

Releases in a Period

Warehouse Reporting

Consignment Planning

Customer Consignment Reports

Site Activity Report

Operation Topology Report

FU

TUR

E DEVELO

PMEN

T Limitations and Future Development

Current Limitations: Does not integrate into existing corporate systems (e.g.

financial systems) Currently not able to provide invoicing support Requires internet access Operations not able to exchange information

Future Development Better capturing of transport document numbers Accessible through tablet devices Customer login for self creation of consignments and reporting

QUESTIONS?