Release 4.0 Hardware User’s Guide - TouchWindo · NCR is demonstrating its concern for the environment by designing an intelligent power management system into this terminal that

NCR 7452 Workstation Release 4.0

Hardware User’s Guide

BD20-1373-C Issue Q

The product described in this book is a licensed product of NCR Corporation.

MicroTouch is a registered trademark of MicroTouch. NCR is a registered trademark of NCR Corporation. Netware is a registered trademark of Novell, Inc. Pentium is a registered trademark of Intel Corporation. SoundFusion is a registered trademark of Cirrus Logic, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book.

Address correspondence to:

Manager, Information Products NCR Corporation 2651 Satellite Blvd. Duluth, GA 30096

Copyright © 2002 By NCR Corporation Dayton, Ohio U.S.A. All Rights Reserved

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Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers.

Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent.

Safety Warnings Servicing Caution: This product does not contain user serviceable parts. Servicing should only be performed by a qualified service technician.

Fuse Replacement Caution: For continued protection against risk of fire, replace only with the same type and ratings of fuse.

Attention: Pour prévenir et vous protéger contre un risque de feu, remplacer la fusible avec une autre fusible de même type, seulement.

Power Supply Cord Used as Disconnect Means Caution: The power supply cord is used as the main disconnect device. Ensure that the socket outlet is located/installed near the equipment and is easily accessible.

Attention: Le cordon d'alimentation est utilisé comme interrupteur général. La prise de courant doit être située ou installée å proximité du matériel et être facile d'accés.

Lithium Battery Warning Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type as recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

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Attention: Il y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d'un type recommandé par le constructeur. Mettre au rébut les batteries usagées conformément aux instructions du fabricant.

Battery Disposal (Switzerland) Refer to Annex 4.10 of SR814.013 for battery disposal.

IT Power System This product is suitable for connection to an IT power system with a phase-to-phase voltage not exceeding 240 V.

Peripheral Usage This terminal should only be used with peripheral devices that are certified by the appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those which are recommended by NCR Corporation. Caution: DO NOT connect or disconnect a printer, keyboard, or any other terminal-powered peripheral while the terminal is powered on. Doing so may result in peripheral or system damage.

Environmental Consciousness NCR is demonstrating its concern for the environment by designing an intelligent power management system into this terminal that operates efficiently whether the system is in a stand-alone or network environment.

Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with an electric cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into a matching outlet that is properly installed and grounded in accordance with all local codes and ordinances. Do not modify the plug provided – if it will not fit the outlet, have the proper outlet installed by a qualified electrician. Improper connection of the equipment-grounding conductor can result in a risk of electric shock.

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The conductor with insulation having an outer surface that is green with or without yellow stripes is the equipment-grounding conductor.

If repair or replacement of the electric cord or plug is necessary, do not connect the equipment-grounding conductor to a live terminal. Check with a qualified electrician or service personnel if the grounding instructions are not completely understood, or if you are in doubt as to whether the product is properly grounded.

Use only 3-wire extension cords that have 3-prong grounding plugs and 3-pole receptacles that accept the product’s plug. Repair or replace damaged or worn cords immediately.

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References • NCR 7452 Workstation Hardware Service Guide (B005-0000-1344) • NCR 7452 Workstation Site Preparation (BD20-1378-C) • NCR 7452/7453 Workstation System Cables (BD20-1376-C) • NCR 7452 Workstation Parts Identification Manual (BUF0-0630) • NCR DOS/TAPS/SLP Software User's Guide (BD20-1374-C) • NCR 74xx Workstation Interpreting Error Logs User’s Guide

(BD20-1442-B) • NCR 74xx Workstation TAPS Diagnostics User's Guide (BD20-1441-B) • NCR Retail TAPS Programming Help File (BD90-0261-C) • NCR 5932 Wedge Keyboard User Guide (BD20-1369-A) • NCR 5932 USB Keyboard User's Guide (B005-0000-1395) • NCR 5952 Wedge DynaKey User Guide (BD20-1370-A) • NCR 5953 12.1 Inch DynaKey User Guide (B005-0000-1161) • NCR 5962 Wedge Touch Screen Module User Guide (BD20-1371-B) • NCR 5964 12.1-inch Touch LCD User's Guide (B005-0000-1324) • NCR 5972 Wedge 2x20 Customer Display User Guide (BD20-1372-A) • NCR 5942 10.4-Inch LCD Customer Information Display User Guide

(B005-0000-1080) • NCRRetail Customer Information Display User Guide (BD20-1431-B) • NCR Wedge Software User Guide (BD20-1368-B) • NCR 5973 International VFD Customer Display (B005-0000-1162)

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Table of Contents

Chapter 1: Product Overview Introduction ..................................................................... 1-1 Workstation Configurations.......................................... 1-3

Integrated 7452.......................................................... 1-3 Semi-Modular 7452 .................................................. 1-5 Modular 7452 ............................................................ 1-6

Hardware Modules......................................................... 1-7 Processor Board ........................................................ 1-7

Graphics (Series 4000)........................................ 1-10 Graphics (other than Series 4000) .................... 1-11 Advanced Power Management........................ 1-12

NCR 5952 Wedge DynaKey Module.......................... 1-13 NCR 5953 12.1" DynaKey ............................................ 1-14 NCR 5962 Wedge Touch Screen ................................. 1-16 NCR 5964 12.1-inch Touch LCD ................................. 1-17 NCR 5932 Wedge Keyboard........................................ 1-18

Features.................................................................... 1-19 115-key Big-Ticket Keyboard................................ 1-19 68-key POS Keyboards .......................................... 1-19 Keylock .................................................................... 1-20 Speaker..................................................................... 1-20 System Status Indicator LED ................................ 1-21 MSR .......................................................................... 1-21 Dual-Port USB......................................................... 1-21 External Decoded Scanner Connector ................. 1-22 Special PC Setup Keypad Layout for POS Keyboard ................................................................. 1-22

NCR 5932 USB Keyboard............................................. 1-23

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Features.................................................................... 1-23 Keylock .................................................................... 1-24 Speaker..................................................................... 1-24 MSR .......................................................................... 1-24 Keyboard Status LEDs ........................................... 1-25

NCR 5972 2x20 Customer Display ............................. 1-26 Features.................................................................... 1-26

NCR 5973 International VFD Customer Display ..... 1-30 Features.................................................................... 1-30

Printer Options.............................................................. 1-33 NCR 2208 Printer.................................................... 1-33 NCR 7141 Printer.................................................... 1-34 NCR 7152 Printer.................................................... 1-34 NCR 7156 Printer.................................................... 1-35 NCR 7158 Printer.................................................... 1-35 NCR 7162 Printer.................................................... 1-36 NCR 7193 Printer.................................................... 1-36 NCR 7194 Printer.................................................... 1-37

System Configuration Diagram .................................. 1-38

Chapter 2: Hardware Installation Installation Restrictions.................................................. 2-1

AC Input Selection Switch .................................. 2-2 Out-of-Box Hardware Installation................................ 2-3

Integrated Workstation............................................ 2-3 Semi-Modular Workstation .................................... 2-6 Modular Workstation .............................................. 2-8 NCR 5952 DynaKey Workstation Configuration. 2-9 NCR 5953 DynaKey Workstation Configuration2-12 NCR 5962 Touch Screen Workstation Configuration.......................................................... 2-15

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Chapter 3: Installing Optional Hardware Features Introduction ..................................................................... 3-1

Installation Restrictions ........................................... 3-1 Installing an NCR 5952 DynaKey................................. 3-2

Models........................................................................ 3-2 NCR 5952 DynaKey Integrated Mount 5952-F021............................................................................. 3-3 NCR 5952 DynaKey Remote Table-Mount 5952-F022 ................................................................... 3-8

Installing an NCR 5953 DynaKey............................... 3-11 Models...................................................................... 3-12 NCR 5953 DynaKey Integrated Mount 5953-F021, 7452-K300....................................................... 3-14

Installation Instructions..................................... 3-15 5953 DynaKey Remote Table-Top Mount 5953-F022........................................................................... 3-18

Adding a 2x20 Customer Display.................... 3-20 Connecting a NCR 5953 DynaKey to a 7452-2xxx, 3xxx ................................................................ 3-22

Installing a PCI LCD Board .............................. 3-22 Connecting the NCR 5953 DynaKey to a 7452-4xxx........................................................................... 3-25

Installing an NCR 5962 Touch Screen........................ 3-27 5962 Touch Screen Remote Mount 5962-F020 .... 3-28 5962 Touch Screen Integrated Mount 5962-F021 3-33

Installing an NCR 5964 12.1-inch Touch LCD .......... 3-36 Connecting to the Host .......................................... 3-37

Installing a 2x20 Customer Display............................ 3-38 NCR 5972-1000 (VFD)........................................ 3-38 NCR 5972-2000 (LCD) ....................................... 3-39

5972 2x20 Customer Display High-Post Remote Mount 5972-F031 .................................................... 3-40

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5972 2x20 Customer Display Integrated Mount 5972-F032 ................................................................. 3-42 5973 International 2x20 Customer Display Table-Top Mount 5973-F130 ................................. 3-44 5973 International 2x20 Customer Display 16" High-Post Mount 5973-F131 ............................... 3-46 5973 International 2x20 Customer Display Integrated Mount 5973-F132 ................................ 3-48

Installing Printers.......................................................... 3-51 Installing a Hand-Held Scanner.................................. 3-56

Cable Routing from the Workstation .................. 3-57 Installing Win95 Intel EtherExpress Pro Adapter Driver.............................................................................. 3-58 Installing a Win2000 AMD Ethernet Driver.............. 3-60

Chapter 4: Setup Introduction ..................................................................... 4-1

Legacy USB Option .................................................. 4-1 DynaKey Special Keypad Mode............................. 4-2

Enabling the DynaKey Special Keypad Mode. 4-2 Wedge (PS/2) DynaKey Special Mode ............. 4-3 USB DynaKey Special Mode .............................. 4-4

DynaKey Normal Keypad Mode ........................... 4-5 Wedge (PS/2) DynaKey Normal Mode............ 4-5 USB DynaKey Normal Mode ............................. 4-6

5932 USB Keyboard.................................................. 4-7 Running Setup................................................................. 4-8

Entering Setup .......................................................... 4-8 Setting the Date and Time....................................... 4-8 Setting Passwords..................................................... 4-8 Changing your Video Resolution (486DX4 and 586 Processor Boards only) ..................................... 4-9

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Configuring a Hard Drive....................................... 4-9 Configuring a Flex Drive....................................... 4-10 Setting Memory Cache........................................... 4-10 Setting Memory Shadow ....................................... 4-11 Setting Boot Options .............................................. 4-11 Allocating Interrupts (7452-4xxx)......................... 4-11 Restoring Factory Settings..................................... 4-12

BIOS Default CMOS Values (586 Processor) - Version 1.06.00............................................................... 4-13

Main Values............................................................. 4-13 Advanced Values.................................................... 4-15 Security Values ....................................................... 4-17 Power Values .......................................................... 4-17 Exit Values............................................................... 4-19

BIOS Default CMOS Values (686) - Version 5.1.n .... 4-20 Main Values............................................................. 4-20 Advanced Values.................................................... 4-22 Security Values ....................................................... 4-23 Power Values .......................................................... 4-24 Exit Values............................................................... 4-26

BIOS Default CMOS Values (7452-35xx) - Version 5.2.8 ................................................................................. 4-27

Main Values............................................................. 4-27 Advanced Values.................................................... 4-29 Security Values ....................................................... 4-30 Power Values .......................................................... 4-30 Boot Values.............................................................. 4-32 Exit Values............................................................... 4-32

BIOS Default CMOS Values (7452-4xxx) - Version 2.2.1.x .............................................................................. 4-34

Main Values............................................................. 4-34

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Advanced Values.................................................... 4-35 Security Values ....................................................... 4-40 Power Values .......................................................... 4-40 Boot Values.............................................................. 4-40 Exit Values............................................................... 4-40

I/O Addresses (486DX4, 586, 2xxx 686, 3xxx 686 and 35xx 686) ................................................................. 4-42 I/O Addresses (7452-4xxx) .......................................... 4-44 Interrupt Levels (486DX4, 586, 2xxx 686, 3xxx 686, and 35xx 686) ................................................................. 4-47 Interrupt Levels (7452-4xxx)........................................ 4-48 Memory Map (486DX4, 586, 2xxx 686, 3xxx 686, and 35xx 686) ................................................................. 4-50

Memory Map (7452-4xxx) ..................................... 4-51 DMA Channels (486DX4, 586, 2xxx 686, 3xxx 686, and 35xx 686) ................................................................. 4-53 DMA Channels (7452-4xxx)......................................... 4-54 Clearing a Password..................................................... 4-55 Setup Tips....................................................................... 4-56

Chapter 5: Operating System Recovery Introduction ..................................................................... 5-1

Prerequisites .............................................................. 5-1 Updating Procedures ............................................... 5-2

Completing the OS Installation (WinNT and Win2000)................................................................ 5-4 Completing the OS Installation (Win98)........... 5-5 Completing the OS Installation (DOS).............. 5-6

Gold Disk Contents......................................................... 5-7 NCR 7452/7453-4000 Win95 OS Recovery Software (LPIN: D370-0472-0100)........................... 5-7

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NCR 7452/7453-4000 Win98 OS Recovery Software (LPIN: D370-0473-0100)........................... 5-9 NCR 7452/7453-4000 NT Operating System Recovery Software (LPIN: D370-0474-0100) ....... 5-12 NCR 7452/7453-4000 Win2000 Operating System Recovery Software (LPIN: D370-0518-0100).......................................................................... 5-15

Chapter 6: BIOS Updating Procedures Introduction ..................................................................... 6-1 Flexible Diskette Updating Procedures (7452-10xx/20xx/30xx/35xx)....................................................... 6-2

Updating the PC BIOS......................................... 6-2 Updating the Memory Dump ROM.................. 6-3 Updating the LCD BIOS on the ISA Board....... 6-4 Updating the LAN Boot ROM............................ 6-5

CD-ROM Updating Procedure (7452-40xx)................. 6-6 Prerequisites .............................................................. 6-6 Updating Procedures ............................................... 6-7

Creating 7452-40xx Diskettes from CD-ROM .. 6-9 BIOS Crisis Recovery.................................................... 6-10

Recovery Procedures.............................................. 6-11 Cable/Connector Pin-Out Information ..................... 6-13

Chapter 7: Memory Dump General Memory Dump Information........................... 7-1

Supported Operating Systems................................ 7-1 Summary of Operating Systems ........................ 7-2

Memory DUMP ROM Base Address..................... 7-2 Riser Board Base Address ....................................... 7-3 Updating the Memory Dump ROM Image .......... 7-3

DOS Memory Dump Specifics ...................................... 7-4

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Dump Process Overview......................................... 7-4 Restrictions and Limitations ................................... 7-4 Performing the Memory Dump.............................. 7-8

Tunes/Tones......................................................... 7-9 Disk Format......................................................... 7-11 Moving the Files to Hard Disk and Reassembling ...................................................... 7-11 Flow Chart........................................................... 7-13 Pharlap 286 DOS Extender ............................... 7-14

Memory Dump Assembler.................................... 7-16 Windows Memory Dump Specifics ........................... 7-17

Prerequisites ............................................................ 7-18 More Information............................................... 7-18 Windows 2000 .................................................... 7-18 Windows NT....................................................... 7-20

Restrictions and Limitations ................................. 7-21 Troubleshooting...................................................... 7-21

Appendix A: Retail Keyboard Key Layouts 68-Key Keyboard............................................................ A-1

68-Key Keyboard Special Keypad Mode ......... A-3 Special PC Setup Keypad Mode Activated (68-Key Keyboard) .............................................. A-4

DynaKey ................................................................... A-5 DynaKey Special Keypad Mode............................ A-5

Wedge (PS/2) DynaKey Special Mode Layout ................................................................... A-6 USB DynaKey Special Mode Layout ................ A-7

DynaKey Normal Keypad Mode .......................... A-8 Wedge (PS/2) DynaKey Normal Mode Layout ................................................................... A-8

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USB DynaKey Normal Mode Layout............... A-9 5932 USB Keyboard............................................... A-10

Appendix B: Feature Kits

Index

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Revision Record Issue Date Remarks

A Jan 98 First issue B Apr 97 Complete Update C Jan 98 Complete Update D Jun 98 Complete Update E Nov 98 Update for Release 1.7 F Mar 99 Update for Release 1.8 G Oct 99 Update for Release 2.0 H Jan 00 Update processor board DIP switch settings I Aug 00 Update for Release 3.0 J Feb 01 Update for Release 3.1

Removed hardware service information from this document which was previously called the NCR 7452 Workstation Hardware Installation and Service Guide (BD20-1373-C) and renamed it the 7452 Workstation Hardware User's Guide (BD20-1373-C). The hardware service information was placed in a new document, the NCR 452 Workstation Hardware Service Guide (B005-0000-1344).

K Aug 01 Updated BIOS defaults L Nov 01 Updated Chapter 3: Installing Optional Hardware Features,

Chapter 4: Setup and Appendix B: Feature Kits to reflect how the terminal is now configured.

M Dec 01 Removed kit instructions from the Appendix and made them stand-alone documents.

N Jan 02 Added BIOS Crisis Recovery procedures O Apr 02 Added Memory Dump chapter; removed Setup menus P May 02 Updated BIOS Update procedure. Q Sep 02 Added Legacy USB, USB DynaKey, and 5932 USB

Keyboard to Setup.

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Radio Frequency Interference Statements Federal Communications Commission (FCC)

Information to User This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense.

NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. The correction of interference caused by such unauthorized modification, substitution or attachment will be the responsibility of the user. The user is cautioned that changes or modifications not expressly approved by NCR may void the user’s authority to operate the equipment.

Canadian Department of Communications This Class A digital apparatus complies with Canadian ICES-003.

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le règlement sur le brouillage radioélectriques édicté par le ministrère des Communications du Canada.

Voluntary Control Council for Interference (VCCI)

xvii

International Radio Frequency Interference Statement This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.

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Declaration of Conformity Manufacturer's Name NCR Corporation

Manufacturer's Address NCR Corporation Retail Solutions Division – Atlanta 2651 Satellite Boulevard Duluth, GA 30096-5810

Type of Equipment Information Technology Equipment

Model Number Class 7452

Electrical Ratings (Input) 100-120 V/200-240 V, 7.0 A/3.4 A, 50-60 Hz

NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards.

EU Directive Harmonized Standard(s)

89/336/EEC (EMC) EN 55022 EN 55024 EN61003-2 EN61003-3

73/23/EEC (Low Voltage) EN 60 950: A1 + A2 + A3 + A4 + All

NCR Corporation Retail Solutions Division — Atlanta 2651 Satellite Boulevard Duluth, GA 30096-5810

European Contact: International IP Counsel 206 Marylebone Road London, NW1 6LY, England

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Chapter 1: Product Overview

Introduction The NCR 7452 Workstation is based on standard PC technology and is designed to satisfy the needs of the department store, mass merchandise, and food distribution retail markets.

The workstation features a Series 4000 Pentium III or Celeron 64-Bit 686, or 32-Bit 586 Processor Motherboard with APM compatible BIOS. The power management strategy is developed around the Intel/Microsoft Advanced Power Management (APM) specification.

Note: Class 1xxx and Class 2xxx workstations contain 586 Processor and 686 processors respectively. The Class 7452-35xx contains a 686 Motherboard with an on-board VGA LCD port. The 7452-4xxx workstations contain Pentium III or Celeron processors.

Note: Workstations equipped with 586 and 686 processors are designated by "Class" (i.e., Class 1xxx, 2xxx, 3xxx and 7452-35xx). The Pentium III and Celeron processors are designated by "Series" (i.e., 7452-4xxx).

1-2 Chapter 1: Product Overview

The following table shows the 7452 major models and the CPUs available for those models.

7452 Major Model CPU

7452-1xxx 486

7452-2xxx 686-100 MHz

7452-5xxx (Japan only)

586 Processor-133 MHz

7452-3xxx 686-100, 166, 233 MHz

7452-35xx 686-233, 333, 400 MHz

7452 -4xxx Celeron, PIII (433+ MHz)

A Tree Card is available for the Motherboard to accommodate four industry standard expansion slots (2 AT, 1 PCI and 1 shared AT/PCI), and 32KB (standard) or 128KB (option) of battery backed CMOS static memory. A Tree Card with no CMOS memory is also available with the new Series 4000.

The workstation has three auxiliary power ports for peripherals such as customer displays and 5944 EFT devices. A fourth auxiliary power port is available to power a printer, thus eliminating the need for external power supplies and simplifying cable routing.

Uninterruptible Power Supply (UPS) protection is provided through a new power supply with internal UPS functionality.

The 7452 uses the Retail TAPS software on DOS and Win 3.x, and OPOS on Windows 95, Windows 2000, and Windows NT.

Chapter 1: Product Overview 1-3

Workstation Configurations The 7452 can be configured as an integrated, modular, or semi-modular workstation. The following section illustrates typical configurations.

Integrated 7452 In the integrated configuration the peripherals are mounted to the top of the Electronics Box and can have an attached or remote Cash Drawer.

14331 Integrated, CRT Operator Display, 2x20 or International Customer Display


16065 Integrated, 9.4" LCD Operator Display, 2x20 or International Customer Display


Semi-Modular 7452 In the semi-modular configuration, the peripherals are integrated on top of the Cash Drawer, permitting the Electronics Box to be remotely located. This maintains an integrated look with a minimal height requirement.

14561

Remote Base Unit

Integrated Cash Drawer(Semi-Modular Configuration)

Semi-Modular, CRT Operator Display, 2x20 or International Customer Display


Modular 7452 The modular configuration provides remote mounts for the displays to permit an almost unlimited variety of installation combinations.

14562 Note: The NCR 5942 Customer Display can only be configured for use with the 686 7452.


Hardware Modules Processor Board

The 7452 Workstation offers the following processor boards:

• 486DX4/100 MHz with P24T overdrive processors

• 586 processor board with 133 MHz speed (Japan only)

• Class 2xxx 686 processor board with 100 MHz speed

• Class 3xxx 686 processor board w/onboard Ethernet and options for 100, 166, or 233 MHz speeds

• Class 7452-35xx 686 processor board w/onboard Ethernet, integrated VGA LCD and options for 233, 333 or 400 MHz speeds

• 7452-4xxx Motherboard with a 600 or 850 MHz Pentium III; 433 or 733 MHz Celeron

The processor boards have the following common features:

• Optional 256 KB or 512 KB second level cache (686 boards only)

• Memory sockets

• Four on the 686 board, supporting up to 64 MB on the Class 2xxx version and 128 MB on the Class 3xxx and 35xx versions

• Four on the 586 Processor board, supporting up to 64 MB

• Four on 486DX4, supporting up to 64 MB

• Supports 4 MB, 8 MB, and 16 MB SIMMs w/parity on all the processor boards

• Supports 16 MB SIMMs (non-parity) on the 586 and 686 processor boards

• Supports 32 MB SIMMs (non-parity) on the Class 3xxx and 35xx 686 processor boards (only)

• Supports 256 MB SIMMs (2) on the Class 4xxx processor boards (max 512 MB)


• Two RS-232 serial ports (9 pin) with 16550 UART (three on the 586 Processor board)

• Enhanced parallel port (EPP, ECP) (Class 7452-35xx 686 and 7452-4xxx Motherboards require a harness)

• VGA CRT port

• PS/2 style keyboard port

• PS/2 mouse port (not on the 586 Processor board) (7452-4xxx requires a Y-cable if a keyboard or DynaKey is configured )

• 1.44 MB flex disk interface

• PCI-IDE chip for IDE Mode3 type HDD (primary channel on the 486DX4 and 100 MHz Class 2xxx 686 boards)

• PCI-IDE chip for IDE Mode3 type HDD (primary and secondary on the Class 3xxx 686 board)

• Interface for ATAPI CDROM and IDE Streamer (two AT bus IDE devices supported) (not for 586 Processor)

• Phoenix keyboard controller

• 128K Flash BIOS (Phoenix) with APM support and Plug-&-Play option

• Real-Time Clock/Calendar

• 0 K, 32 K, or 128 K byte CMOS memory

• Single connector for speaker, power indicator and HDD busy LED

• ISA (IBM-AT) Bus interface

• PCI 2.0 Bus I/F (except on the 586 Processor board)

• VGA LCD support on Class 7452-35xx board

• SVGA LCD support on 7452-4xxx board


Features Unique to the Class 3500 • Intel Pentium 233 MHz with VGA LCD

• AMD K6-2 333 or 400 MHz with VGA LCD

• ALL SIMM Memory Features and Kits

• Ethernet Boot ROM (PXE)

• Ethernet Boot ROM (SLP)

• Windows 3.1/DOS, Windows 95, Windows 98, Windows NT 4.0 SPK 3, Windows NT 4.0 SPK 4, Windows CE

• 12.1-Inch Passive Color Touch Screen

• 12.1-Inch Passive Color DynaKey

• 12.1-Inch Passive Color DynaKey w/ Touch

• Optional 512KB Cache Memory

• 7452 Motherboard Upgrade Kit to Series 4000 (for Series 3500 and earlier models)

Features Unique to the 7452-4xxx • 600 or 850 MHz Pentium III; 433 or 733 MHz Celeron

• SVGA LCD

• ALL DIMM Memory Features and Kits

• Windows 95, Windows 98, Windows NT 4.0 SPK 4/6, Windows NT-J 4.0 SPK 4/6, Windows NT-K 4.0 SPK 4/6

• 12.1-Inch Passive Color Touch Screen

• 12.1-Inch Passive Color DynaKey

• 12.1-Inch Passive Color DynaKey w/ Touch

• Short Printer Cables for 7158/7194 with USB I/F

• Long Printer Cables for 7158/7194 with USB I/F

• Powered USB Daughter Card


Graphics (Series 4000) An AGP graphics controller is used to provide LCD and CRT support on the Motherboard. It is fully compatible to the IBM VGA standard and it can be disabled if a PCI expansion board is used as an alternate graphics controller. The NCR 5953 and NCR 5963 can be connected directly to the Motherboard. Other LCD devices require a PCI board.

The Motherboard provides 4 MB of video memory (DRAM) and is dual display (LCD and CRT) capable. The table below shows the resolutions and color depths available as well as the corresponding maximum refresh rates.

4 MB Video Memory (single display):

Maximum Refresh Rate

Resolution 256 Colors 64 K Colors 16 M Colors

640*480 75 Hz 75 Hz 75 Hz 800*600 75 Hz 75 Hz 75 Hz 1024*768 75 Hz 75 Hz 75 Hz 1280*1024 75 Hz 75 Hz 75 Hz

Note: In a dual display environment the 7452-4000 system supports 16-bit color when both displays are connected to the motherboard. For dual display applications where 24-bit color is desired, a video card must be utilized for the secondary display. Only dual display environments are effected. Single display environments support 24-bit color on the operator display directly from the motherboard.


Graphics (other than Series 4000) A local bus VGA graphics controller is used to provide CRT graphics on the Motherboard. It is fully compatible to the IBM VGA standard and can be disabled so that an ISA or PCI (except 586 Processor) expansion board can be used as an alternate graphics controller. If LCD graphics for a Touch Screen, DynaKey, and so on, are required on the 486 or 686-3000, an additional expansion board is required. The 586 and 686 3500 Motherboards have VGA LCD capability built in.

The processor board provides 1 MB of video memory (DRAM), and can be upgraded to 2 MB (except 586) of video memory. The Class 7452-35xx comes with 2 MB of video memory. The tables below show the resolutions and color depths available with the different video memory sizes, as well as the corresponding maximum refresh rates.

1 MB Video Memory: Maximum Refresh Rate


640*480 75 Hz 75 Hz N/A 800*600 75 Hz 60 Hz N/A 1024*768 75 Hz N/A N/A 1280*1024 N/A N/A N/A

2 MB Video Memory: Maximum Refresh Rate


640*480 75 Hz 75 Hz 75 Hz 800*600 75 Hz 75 Hz 60 Hz 1024*768 75 Hz N/A N/A 1280*1024 N/A N/A N/A


Advanced Power Management The Processor BIOS has support for both 1.1 and 1.2 Advanced Power Management (APM). The version of APM drivers loaded in the operating system by the user will determine to which specification the BIOS will adhere. In either case, the energy saving Standby mode can be initiated by a time-out period set by the user.

When in Stand By mode, the Processor Board reduces power consumption by utilizing the processor System Management Mode (SMM) capabilities and also spinning down hard drives and turning off VESA DPMS compliant monitors. During setup, the user may select which DPMS mode (Stand By, Suspend, Auto, or Off) is sent to the monitor. The ability to respond to external interrupts is fully maintained while in Stand-by mode allowing the system to service requests such as in-coming data or network messages while unattended. The user may also make any keyboard or mouse activity to take the system out of the energy saving Stand By mode. When this occurs, the monitor and IDE drives are turned back on immediately.

Advanced Power Management (APM) is achieved by the following:

• DOS requires a driver (FS-APM.dos)

• NT requires a driver (NCRSYSM.SYS)

• Win 95 & 98 enable the BIOS APM setting, APM is disabled by default.

• Windows 2000 must enable the operating system APM setting. The OS APM setting is disabled by default. NCR Gold Drivers are enabled in this setting by selecting:

Start, Control Panel, Power Options, APM tab and check the box Enable Advance Power Management Support

Click Ok to finish.


NCR 5952 Wedge DynaKey Module

14564

The NCR 5952 Wedge DynaKey is a point-of-sale keyboard with a built-in VGA flat panel Liquid Crystal Display (LCD). Unique to the NCR 5952 DynaKey is a set of dynamic keys located beside the LCD. These keys change function depending on the software application appearing on the LCD. Also unique are two up/down scroll keys. Additional features include:

• Keylock

• 3-track ISO Magnetic Stripe Reader (MSR) or

• 2-track JIS Magnetic Stripe Reader (MSR)

• Speaker

• Connectors for a PC keyboard

• Connector for RS-232 scanner.


NCR 5953 12.1" DynaKey

17089 The NCR 5953 DynaKey is a Point-of-Sale (POS) keyboard with a built-in 12.1" SVGA flat panel Liquid Crystal Display (LCD). The NCR 5953 comes with a passive matrix (DSTN) color LCD or an active matrix (TFT) color LCD. A Touch Screen is also available as an option.

Unique to the NCR 5953 DynaKey is a set of "DynaKeys" located beside the LCD. These keys change function depending on the software application appearing on the LCD. Also unique are two up/down scroll keys. The keypad module contains configurable key matrix, DynaKeys, and scroll keys.

Note: The NCR 5953 DynaKey is compatible with any 7452 Workstation that does not have 586 Processor Motherboard. However, the Series 4000 main processor board does not require a PCI LCD board with this display, but other main processor boards do require the PCI LCD board.


The previously released passive versions of this display will require a SVGA PCI LCD board with the Series 4000. There are new passive features for this display for use with the Series 4000 that do not require PCI LCD cards.

Additional features include:

• Keylock

• 3-track ISO Magnetic Stripe Reader (MSR)

• Speaker (separate from the PC speaker)

• Multi-color power status LED

• Connectors for a decoded RS-232 scanner and a PC keyboard


NCR 5962 Wedge Touch Screen

S

12256 The NCR 5962 Wedge Touch Screen is a Point-of-Sale (POS) VGA LCD-based input/display device. It contains a 10.5" passive color LCD or a 10.5" active matrix color LCD. Additional features include:

• Keylock


• Speaker

• Connectors for a PC keyboard



NCR 5964 12.1-inch Touch LCD

19429 The NCR 5964 is a 12.1-inch SVGA (800X600) color Liquid Crystal Display (LCD) with Touch Screen.

• Integrated enclosure, including the LCD panel • LCD backlight hardware switch selectable at full or reduced

brightness • PS/2 style keyboard interface • Wedge controller for MSR and Speaker • Internal mono speaker controlled by wedge controller • Custom LCD cable for 7452/7453 LCD interface with RS-232 and

PS/2 • Integrated and remote cable length options (1m or 4m) • Three Track ISO MSR • Integrated and table top mount


NCR 5932 Wedge Keyboard

There are two models of the NCR 5932 Wedge Keyboard:

• 115-key Big-Ticket Keyboard

• 68-key POS Keyboard

14545

68-Key POS Keyboard

MSR

115-Key Big-Ticket KeyboardStatusIndicator

Keylock

MSR

Keylock

StatusIndicator


Features The NCR 5932 Wedge Keyboards include the following features:

• Keylock


• 2-track JIS Magnetic Stripe Reader (MSR) on the 68 key Keyboard only

• Speaker


• System Status Indicator LED

• Special PC Setup mode on the POS keyboard.

115-key Big-Ticket Keyboard The 115-key Big-Ticket Keyboard is a multifunction keyboard that is two keyboards built into one.

• 38-key POS keyboard

• Industry-standard alphanumeric PC keyboard

The keyboard contains the key matrix and other POS-specific functions such as keylock, speaker, system status indicator LED, magnetic stripe reader (MSR), and a decoded scanner port.

68-key POS Keyboards The regular 68-key POS keyboard is a small footprint keyboard suitable for use with a POS terminal. The keyboard contains the key matrix and other POS-specific functions such as keylock, speaker, system status indicator LED, magnetic stripe reader (MSR), and a decoded scanner port.


Keylock The keyboard has a four-position keylock switch. You can rotate the keylock switch between specific positions by use of three keys. The positions are explained in the following table.

Abbreviation Position Description

Ex Exception Used by the customer or service representative to perform low level programming such as workstation diagnostics, configuring the workstation, or loading the workstation.

L Locked Used to lock keyboard input to prohibit use of normal functions.

R Retail Used when performing normal retail mode functions.

S Supervisor Used by the supervisor to provide highest level of workstation control in cases such as refunds and running totals.

Speaker The programmable speaker is capable of generating key clicks and error tones.


System Status Indicator LED The system status indicator is a two-color LED. The green color indicates the system is okay. Red indicates an error condition. When the system is off, the LED is not illuminated.

When the POS keyboard is in the special PC setup mode, the LED will flash red/green. The status and condition indicated by the LED are shown as follows.

Status Condition

Green DynaKey power on

Red Wedge controller reporting an error condition

Flashing red/green Special PC Setup keypad mode used for running PC setup and configuration routines

MSR The MSR is an optional feature that provides support for reading magnetically coded data cards. The keyboards support two different types of MSR:

• ISO Tracks 1, 2, and 3

• JIS-II and ISO Track 2 on the 68-key Keyboard.

MSR signals are routed to the Wedge controller and passed into the system keyboard data stream.

Dual-Port USB The USB Dual-Port PCI is a high-speed Universal Serial Bus (USB) host adapter. It works with all types of USB devices. With the hot-swapping feature, it permits you to attach/remove USB devices without re-configure setting or turning your system off. It also supports both 12Mbps and 1.5Mbps data transfer modes.


External Decoded Scanner Connector A decoded RS-232 input device that only requires TXD, RXD, CTS and RTS, such as a bar-code scanner, can be connected to the keyboard.

RS-232 signals are routed to the Wedge controller and passed into the system keyboard data stream. The connector provides +5V to power the scanner.

Special PC Setup Keypad Layout for POS Keyboard On power-up, the operator can switch the POS keyboard into an alternate keypad layout that can be used with many PC BIOS setup and configuration routines. The alternate layout contains keys such as ESC, TAB, END, "+", "-" and arrow keys, which are not available in the normal keypad layout.


NCR 5932 USB Keyboard

19586 The 109-key USB keyboard is a multifunction keyboard that is two keyboards built into one. The keyboard consists of two major sections: • 38-key POS keyboard • Industry-standard alphanumeric PC keyboard

The keyboard contains the key matrix and other POS-specific functions such as keylock, speaker, system status indicator, and magnetic stripe reader (MSR). This 5932 keyboard also has a USB port to connect a Scanner or other USB device.

Features The NCR 5932 USB Keyboard supports the following features:

• Keylock

• Speaker

• Magnetic Stripe Reader (MSR)

• Keyboard Status LEDs


Keylock The USB Keyboard has a four-position keylock. You can rotate the keylock between specific positions by use of three keys. The positions are explained in the following table.

Abbreviation Position Description

Ex Exception Used by the customer or service representative to perform low level programming such as workstation diagnostics, configuring the workstation, or loading the workstation.

L Locked Used to lock keyboard input to prohibit use of normal functions.

R Register Used when performing normal retail mode functions.

S Supervisor Used by the supervisor to provide highest level of workstation control in cases such as refunds and running totals.

Speaker The programmable speaker is capable of generating key clicks and error tones.

MSR The MSR is an optional feature that provides support for reading magnetically coded data cards. The keyboards support two different types of MSR:

• ISO Tracks 1, 2, and 3

• JIS-II and ISO Track 2


The MSR head is connected to the MSR Amplifier Assembly via the MSR connector. The MSR Amplifier Assembly contains the amplification circuitry, a PCB, cable, and connectors.

The MSR Amplifier Assembly is connected to the main PCB and mounted internally into the keyboard housing by the supplier on every unit. The intent is that when it becomes economically reasonable the MSR Amplifier Assembly (with modification) would be added the to MSR read head assembly kit and installed by the assemblers only when the customer requested the MSR option.

Keyboard Status LEDs The keyboard has three status LED’s: Num Lock, Caps Lock, and Scroll Lock. These features are used to provide the present state of the keyboard. The indicators are single color GREEN LED’s. When the system is off, no LED’s are illuminated.


NCR 5972 2x20 Customer Display The NCR 5972-1000 2x20 Customer Display is a Vacuum Fluorescent Display (VFD). The NCR 5972-2000 2x20 is a Liquid Crystal Display (LCD).

Features • There are 3 models:

• Integrated model

• Remote model

• Remote model w/Tall Post

• Parallel I/F support (except NCR 5972-2000)

• EIA-232 I/F support

• Socket for 32K of PROM for additional character sets (except the NCR 5972-2000).

• 7x9 pixel characters (5x8 pixel characters on the NCR 5972-2000)

• Diagnostics

• Character sets:

• Code Page 850 (International)

• Katakana (except the NCR 5972-2000)

• Code Page 866 (Cyrillic) (except the NCR 5972-2000)


15476

VacuumFlourescentDisplay

LiquidCrystalDisplay

Remote 2x20 Customer Displays

15475



Remote 2x20 Customer Displays

(Tall Post)


12682

2 x 20 Customer Display(Post-Mounted)

5962 Touch Screen

NCR 5952/NCR 5962 Integrated 2x20 Customer Display

19452 NCR 5964 12.1-inch Touch LCD Integrated 2x20 Customer Display


14406a Integrated 2x20 Customer Display


NCR 5973 International VFD Customer Display The NCR 5973 International VFD (Vacuum Fluorescent Display) Customer Display is an optional display device for the NCR 7452, 7453, and 7454 Customer Workstations.

Features • 256x64 dots graphic VFD

• Multiple integrated and remote mounting options

• Light gray or dark gray cabinetry

• Bi-directional parallel interface support

• Five default character sets

• Four downloadable character sets

• End User Defined Characters (EUDC)

• Self diagnostics

17242 International VFD on a Table Top Mount


17243 International VFD on a 16" High Post Mount

17226

International VFD on a 8" Post Mount with an NCR 5962 Touch Screen


16713 International VFD on an Integrated 12" Post Mount on an NCR 5952 DynaKey

14406a International VFD on an Integrated Mount


Printer Options This section gives a brief description of the 7452 transaction printers. All the printers have serial interfaces, some of which receive their power from the 7452 Aux Power port. The printers also provide a connector for cash drawers.

NCR 2208 Printer The 2208 dot matrix printer has slip capability. It prints 44 characters per line at a print speed of 107, or 133 lines per minute, depending on the font matrix.

15803


NCR 7141 Printer The 7141 dot matrix printer has receipt and slip capability. It prints 40 characters per line at a print speed of 210 lines per minute.

15206

NCR 7152 Printer The 7152 printer series, a family of multi-function bi-directional dot matrix printers, consist of a printer mechanism and electronic controller board mounted in an external cabinet.

11762

Receipt

Slip Slot

Journal


NCR 7156 Printer The 7156 Printer is a high speed, high-resolution printer, capable of both text and graphics printing. It offers bi-directional dot matrix impact printing in a slip station and direct thermal printing in a receipt station.

11763

Receipt (Thermal)

Slip Slot(Impact)

NCR 7158 Printer The 7158 is an extremely fast, quiet, and reliable point-of-sale printer. It consists of two specialized printers in one compact package: a thermal printer on top that prints receipts, and an impact slip printer in front to print on forms and checks that you insert.

17304


NCR 7162 Printer The 7162 is a dot matrix printer that provides up to 40 columns receipt and journal, and up to 88 columns of slip print. The printer's features include paper low sensors, slip-out detectors, automatic paper cutting, and two cash drawer kick out connectors.

15220

NCR 7193 Printer The 7193 Printer is a high speed, high-resolution printer, capable of both text and graphics printing. It offers direct thermal printing in a receipt station.

11761

Receipt(Thermal)


NCR 7194 Printer The 7194 thermal receipt printer is extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. The printer is small enough to fit almost anywhere and is easy to use with the receipt exiting from the top. There is no journal as it is kept electronically by the host system.

16811


System Configuration Diagram

18572

5972-1000CustomerDisplay

LAN

EthernetCash Drawer

AC Power

7452/686 Processor7452 Class 35xx

5991 & 5992SignatureCapture

7890Presentation

Scanner7870 Scanner/Scale

RS-232 Peripherals

7880 Scanner/Scale 7835Hand-HeldScanner

7836Hand-HeldScanner

AC

AC5944 & 5945

ElectronicPaymentTerminal

RS-232 Transaction Printers

RetailKeyboards

Parallel/Serial

PS/2KBD

Aux Power

Hand-HeldScanners(Wedge)


5942-3100CunsumerDisplay

LCDOnly

2ndLCD

Board

5973InternationalCustomerDisplay

ParallelAux Power

7152

71567158

7162 7194

7193

7892Bi-modal

PresentationScanner

See next page for 7452/686 Processor and 7452 Class 35xxoperator displays.

Aux Power


18574

5962TouchScreen

PS/2 Keyboard


NCR5963TouchScreen

PS/2Keyboard

PS/2 Keyboard


7835 78367890

5952Dynakey

CRT Operatoror Customer Display

PS/2 Keyboard


7835 78367890

5953Dynakey

SerialPS/2KBD

ACLCDPort

7452 Class 35xx7452/686 Processor

VGALCDBoard

7452 Class 35xx

7452/686 Processor


19267


LAN

EthernetCash Drawer

AC Power

7452 Series 4000

5991 & 5992SignatureCapture

7890Presentation

Scanner7870 Scanner/Scale

RS-232 Peripherals

7880 Scanner/Scale 7837Hand-HeldScanner

7836Hand-HeldScanner

AC

AC5944 & 5945

ElectronicPaymentTerminal

RS-232 Transaction Printers

Retail Keyboards

Parallel/Serial

PS/2KBD

AuxPower


AuxPower


5973InternationalCustomerDisplay

Parallel71567158

7162 7194

7193

7892Bi-modal

PresentationScanner

AuxPower

USBPorts

5932 USB Keyboard

See next page for 7452 Series 4000operator displays

AuxPower

71947158USB Transaction Printers


19266

5962TouchScreen

PS/2 Keyboard


PS/2 Keyboard


7837 78367890

5952Dynakey

CRT Operatoror Customer Display

ACLCDPort

7452 Series 4000

VGALCDBoard

PS/2 Keyboard5953

Dynakey


7837 78367890

5964 12.1-inch

TouchLCD

PS/2Keyboard



Chapter 2: Hardware Installation

This chapter discusses procedures for performing an out-of-box hardware installation of the 7452 Workstation hardware.

Installation Restrictions • Before installing the 7452 read and follow the guidelines in the 7452

Workstation Site Preparation and the Workstation and Peripheral AC Wiring Guide.

• Install the 7452 near an electrical outlet that is easily accessible. Use the power cord as a power disconnect device.

• Do not permit any object to rest on the power cord. Do not locate the 7452 where the power cord can be walked on.

• Use a grounding strap or touch a grounded metal object to discharge any static electricity from your body before servicing the 7452.

Warning: DO NOT connect or disconnect the transaction printer while the workstation is powered on. This can result in system or printer damage.

Caution: This unit contains hazardous voltages and should only be serviced by qualified service personnel.

Caution: The power supply in this unit must be set to match the proper voltage requirements (115V or 230V). The AC Selector switch is located behind the Back Panel, on the Power Supply. The switch must be set before plugging the power cord into an AC outlet.

2-2 Chapter 2: Hardware Installation

AC Input Selection Switch

14598

115V

Chapter 2: Hardware Installation 2-3

Out-of-Box Hardware Installation

Integrated Workstation The integrated 7452 Workstation is partially assembled at the factory. The final installation of the hardware is dependent on which peripherals and feature kits are included. See the Installing Optional Hardware Features chapter and the Feature Kits appendix for installation procedures.

all that is necessary is to place the workstation in the desired location and connect the external cables.

14331 1. Unpack the workstation.

2. Place the workstation in the desired location.


3. Remove the Cable Cover to gain access to the cable connectors. This is done by pressing down on the top edge of the cover as shown below and pivoting the cover back.

14323

Press tabs down,pivot top of cover out

Cable Cover

4. Connect the external cables. Use the following illustrations as a

reference to locate the proper cable connectors.

17337

CRT AC Power

AT

PCI

AT/PCI (Shared)

Adapter Board Slots

KeyboardAC Power Aux Power(Printer)

AuxPower

Mouse RS-232Port 1

RS-232Port2

LAN

UPS Connector

LCDPort

VGA

AT

Class 7452-35xx 686 Cable Connectors


19755

CRT AC Power

ISA

PCI

ISA/PCI (Shared)

Adapter Board Slots

AC Power Aux Power(Printer)

AuxPower

KeyboardMouse

RS-232/4(if no UPS)

VGACRT

SpeakerRS-232/1 USB 2

USB 1 Ethernet SVGALCDRS-232/2

RS-232/3ParallelMicrophone

12VUSB

24VUSB

7452-4xxx Cable Connectors


Semi-Modular Workstation The semi-modular 7452 Workstation is similar to the integrated model. The difference is that Peripheral Tray and components are mounted on top of the Cash Drawer and the Base Unit is placed in a remote location.

14561

Remote Base Unit

Integrated Cash Drawer(Semi-Modular Configuration)


Occasionally, for packing purposes the Peripheral Tray and display(s) are mounted to the 7452 Base Unit.

1. Remove the Peripheral Tray and display(s) from the Base Unit and mount them on the Cash Drawer.

a. Rotate the Display Arm so that it points 90o away from the workstation. Pry the side of the Display Access Cover out from the Base Unit slightly and lift it off.

14326

Display Access Cover Rotate the Display Arm to 90 degreesfrom the Base Unit.

Pry the sideof the DisplayCover out andlift the coveroff.

b. Remove the Peripheral Tray from the Base Unit (3 screws).

c. Place the Peripheral Tray and displays on the Cash Drawer and secure it with the thread-cutting screws provided.

2. Place the Cash Drawer with attached peripherals in the desired location.

3. Place the Base Unit in the desired location.

4. Route and connect the cables between the two assemblies (refer to the cable connector illustrations earlier in this chapter).


Modular Workstation The modular configuration provides remote mounts for the displays to permit an almost unlimited variety of installation combinations.

Operator Display

POS Keyboard

Transaction Printer

Cash Drawer

7452 Base Unit

14568

1. Place the modules in the desired location.

2. Route and connect the cables between all modules.


NCR 5952 DynaKey Workstation Configuration The NCR 5952 DynaKey workstation can be configured in a variety of combinations. The following are three typical installations.

14565 Mass Merchandise NCR 5952 DynaKey Configuration


14566

Wrap Stand NCR 5952 DynaKey Configuration


12436

Customer Display

DynakeyTransactionPrinter

Cash Drawer

Signature Capture

Scanner/Scale

Checkstand NCR 5952 DynaKey Configuration


2. Route and connect the cables between all modules (refer to the cable connector illustration earlier in this section).


NCR 5953 DynaKey Workstation Configuration The NCR 5953 DynaKey workstation can be configured in a variety of combinations. The following shows three typical installations.

17319 Mass Merchandise NCR 5953 DynaKey Configuration


17320

Wrap Stand NCR 5953 DynaKey Configuration


17318

Customer Display

DynakeyTransactionPrinter

Cash Drawer

Signature Capture

Scanner/Scale

Checkstand NCR 5953 DynaKey Configuration




NCR 5962 Touch Screen Workstation Configuration

15309 1. Place the modules in the desired location.



Chapter 3: Installing Optional Hardware Features

Introduction This chapter explains how to install optional 7452 hardware features. There are also several optional hardware kits available. See the Feature Kits appendix.

Installation Restrictions Use a grounding strap or touch a grounded metal object to discharge any static electricity from your body before servicing the 7452.

Caution: This unit contains hazardous voltages and should only be serviced by qualified service personnel.

Caution: The power supply must be set to match the available voltage (115 V or 230 V). Be sure to set AC Selector switch on the Back Panel of the Power Supply as described in the next section.

Warning: DO NOT connect or disconnect the transaction printer while the workstation is powered on. This can result in system or printer damage.

3-2 Chapter 3: Installing Optional Hardware Features

Installing an NCR 5952 DynaKey

14135 The NCR 5952 DynaKey is both a keyboard device and an operator display It can be installed as follows: • Integrated on the NCR 7452 • Checkstand Mount, either screwed to the checkstand or mounted

on a heavy cast base • Remote Mount

See the Feature Kits appendix for additional field installable mounting options.

Note: Installing an NCR 5952 DynaKey with an NCR 7452-4xxx requires the installation of a PCI LCD Board. Refer to Installing a PCI LCD Board in this document.

For more information about the DynaKey module, refer to the NCR 5952 Wedge DynaKey User's Guide.

For 7452-35xx 686 Processor Board video strapping information, refer to the 7452 Workstation Hardware Service Guide.

Models ID Description Configuration Notes and Workarounds

5952-1000-9090 10.4-Inch Mono Dynakey

VGA Mono LCD screen.

5952-2000-9090 10.4-Inch Passive Color DynaKey

VGA passive (DSTN) color LCD screen.

5952-3000-9090 10.4-Inch Active Color DynaKey

VGA active matrix (TFT) color LCD screen.

Chapter 3: Installing Optional Hardware Features 3-3

NCR 5952 DynaKey Integrated Mount 5952-F021

Note: Installing a NCR 5952 DynaKey with a 7452-2xxx or 7452-4xxx requires the installation of a PCI LCD Board. Refer to Installing a PCI LCD Board later in this chapter.

Note: For 7452-35xx Processor Board video strapping, refer to the NCR 7452 Workstation Hardware Service Guide (B005-0000-1344).

1. Remove the Adapter Plate from the back of the NCR 5952 DynaKey cabinet. This plate is not used in the integrated configurations.

14269

(2) ScrewsAdapter Plate


2. Route the LCD cable through the Display Arm and the Sleeve Insert.

14656 3. The cable is then routed in the channel on the T-Mount as shown

below.

14651

Leave approximately6 cm (2 in.) slack cable

Sleeve Insert

4. Insert the sleeve flush into the T-Mount. Leave approximately 6 cm

(2") of slack cable.


5. Insert the T-Mount into the Display Arm.

14661

Display Arm

T-Mount

6. Connect the LCD Cable to the NCR 5952 DynaKey.

7. Attach the T-Mount to the back of the NCR 5952 DynaKey. There are two hooks on the bottom of the T-Mount that insert into corresponding slots in the NCR 5952 DynaKey. Secure the T-Mount with the two screws provided.

14662


8. Place the NCR 5952 DynaKey and Display Arm assembly onto the Base Unit, routing the cable as shown below.

14552 9. Connect the scanner cable (optional) to the NCR 5952 DynaKey.

10. Connect the PC-compatible keyboard cable (optional) to the NCR 5952 DynaKey. The PC keyboard can be used simultaneously with the NCR 5952 DynaKey.

Note: The cables for the optional scanner and keyboard can be routed along the same path as the NCR 5952 DynaKey cable or it may be more desirable to simply route them directly without going down through the 7452 cabinet.

11. Snap the Cable Cover on.


12. Connect LCD Cable to the LCD connector on the Wedge LCD Board. For board installation information, refer to the 7452 Workstation Hardware Service Guide.

14687

LCD Cable KeyboardAdapter Cable

PS/2 KeyboardConnector

LCD Connector(Wedge Board)

Keyboard AdapterConnector (Wedge Board)

13. Connect one end of the Keyboard Adapter Cable to the Keyboard Adapter connector and the other end to the PS/2 connector.

Note: The LCD end of the cable has 5 pins, the PS/2 end has 6 pins.


NCR 5952 DynaKey Remote Table-Mount 5952-F022

Note: Installing a NCR 5952 DynaKey with a 7452-2xxx or 7452-4xxx requires the installation of a PCI LCD Board. Refer to Installing a PCI LCD Board later in this chapter.

For 7452-35xx Processor Board video strapping, refer to the NCR 7452 Workstation Hardware Service Guide (B005-0000-1344).

1. Pry the cable cover open with a screw driver and remove the cover.

14420

2. Remove the keys from the keylock, turn the module over and lay it on a flat surface.

14495

Remote Mount

DynaKey Module


3. Route the LCD Display and other cables through the hole in the NCR 5952 DynaKey Module base.

14102

Cables Out the Front

Cable Hold-Down

Cables Out the Back

If you have an additional cable , it's cable is pinched between the two plastic studs to act as a strain relief.

NOTE:


4. Connect the cables to the NCR 5952 DynaKey as shown below.

14423

LCD

Scanner

PC Keyboard

Note: Leave sufficient slack in all cables so unit can be tilted.

5. Snap the Cable Cover on.


Installing an NCR 5953 DynaKey

17089 The NCR 5953 DynaKey is both a keyboard device and an operator display. It can be installed as follows:

• Table-top mount

• Wall mount

• Weighted Base Checkstand

• Checkstand Base

The sections that follow describe these installations. The section that follows those sections describes the electrical connections for all installations.

Note: Optional mounting features are available. Orderable features are discussed in this chapter. See the Feature Kits appendix for additional field installable mounting options.

For more information about the NCR 5953 DynaKey, refer to the NCR 5953 12.1 Inch DynaKey User's Guide.


For 7452-4xxx Processor Board video strapping information, refer to the 7452 Workstation Hardware Service Guide.

Installing an NCR 5952 DynaKey with an NCR 7452-4xxx requires the installation of a PCI LCD Board. Refer to Installing a PCI LCD Board in this document.

Note: The 7452-4xxx Processor Board does not require a SVGA PCI LCD board with the 12.1-inch DynaKey. The DynaKey can be connected to the SVGA LCD port on the main processor board. However, a special NCR 5953 passive version must be used with the 7452-4xxx. If the old version of the passive NCR 5953 is being used, a SVGA PCI LCD board must be used.

Models ID Description Configuration Notes and Workarounds

5953-2000-9090 12.1-inch Passive Color DynaKey

7452/3-3500 ONLY

12.1-inch SVGA Passive (DSTN) Color DynaKey for use with the 7452/3-35xx and earlier versions of 7452/3 686 POS Workstations. Requires a PCI SVGA LCD Controller Card (5953-K152). Note: The 5953-2000 is not supported on the 7452/3 Series 4000 POS Workstations which include an on-board SVGA LCD port. When configuring a 5953 12.1-inch Passive DynaKey on the 7452/3-4000, the 5953-4000 should be utilized.

5953-2100-9090 12.1-inch Passive Color DynaKey, with Touch Screen

7452/3-3500 ONLY

Same as 5953-2000 with Touch Screen Interface.

5953-3000-9090 12.1-inch Active Color

12.1-inch SVGA Active Matrix (TFT) Color DynaKey for use with either the 7452/3-35xx or 7452/3-40xx POS


ID Description Configuration Notes and Workarounds

DynaKey Workstations. Note: When configuring the 5953-3000 on a 7452/3-35xx POS Workstation, a PCI SVGA LCD Controller Card (5953-F152) is required. A PCI SVGA LCD Controller Card is not required when configuring the 5953-3000 on the 7452/3 Series 4000 POS Workstations since they include an on-board SVGA LCD port.

5953-3100-9090 12.1-Inch Active Color DynaKey, with Touch Screen


5953-4000-9090 12.1-Inch Passive Color DynaKey

7452/3-4000 ONLY

12.1-Inch SVGA Passive (DSTN) Color DynaKey designed specifically for use with the 7452/3-40xx POS Workstations. The 5953-4000 interfaces to the on-board SVGA LCD port available on the 7452/3-40xx Terminal so a PCI SVGA LCD Controller Card is not required. Note: The 5953-4000 is not supported with the 7452/3-35xx and earlier versions of the 7452/3, and is not available with a PCI SVGA LCD Controller Card for use with PcoCD or non-NCR terminal platforms.

5953-4100-9090 12.1-Inch Passive Color DynaKey, with Touch Screen

7452/3-4000 ONLY



NCR 5953 DynaKey Integrated Mount 5953-F021, 7452-K300

The 7452 DynaKey Integrated Mount consists of the following:

• 5953-F021 - 12.1-Inch Integrated DynaKey Mount Assembly (comes preinstalled on the back of the DynaKey)

19425

12.1-Inch Integrated DynaKeyMount Assembly

• 7452-K300-V005 - Peripheral Tray Kit

Warning: The Integrated 5953 DynaKey should not be mounted using kit 7452-K300-V004 and earlier. The plastic parts will not support the 5953 DynaKey.

• 12.1-Inch DynaKey Interface Cable – 497-0409153 (1416-C646-0010)


Installation Instructions 1. Route the 12.1-Inch DynaKey Interface Cable through the 7452

Display Arm (on the end that mounts to the Peripheral Tray).

Note: The Insert comes pre-assembled on the cable.

14656

Insert

7452 Display Arm

12.1-Inch DynaKey Interface Cable


2. Connect the cable to the DynaKey.

3. Route the cable through the channel on the DynaKey Mount Assembly.

7452 Display Arm

Insert

Route cable throughchannel

19426

4. Slide the Insert into the DynaKey Mount Assembly until it is flush. Leave approximately 50 mm (2 in.) of slack cable.

5. Slide the Display Art onto the DynaKey Mount Assembly.


6. Place the DynaKey and Display Arm Assembly onto the Peripheral Tray, routing the cable as shown below.

14552b 7. Connect the scanner cable (optional) to the DynaKey.

8. Connect the PC-compatible keyboard cable (optional) to the DynaKey. The PC keyboard can be used simultaneously with the DynaKey.

Note: The cables for the optional scanner and keyboard can be routed along the same path as the DynaKey Interface Cable or it may be more desirable to simply route them directly without going down through the 7452 cabinet.

9. Install the Cable Access Cover.


5953 DynaKey Remote Table-Top Mount 5953-F022

The connectors are located on the bottom of the NCR 5953 DynaKey. To access the connectors, loosen the right side knob and tilt the display.

16976

LCD Connector Keyboard Scanner Connector


All cables can be routed through the base as shown in the following illustration.

17163


Adding a 2x20 Customer Display To add a 2x20 Customer Display to a table-top mounted NCR 5953 DynaKey:

1. Assemble the 2x20 Customer Display components.

Note: Install the post into the base, and when the slot in the post aligns with the hole in the base, install the pin. The pin locks the post in place and allows the display to rotate when necessary.

16714

Power SupplyHost Terminal


2. Place the assembly onto the NCR 5953 DynaKey.

16970 3. Tighten the two thumbscrews.

4. Connect the Display Cable to an RS-232 connector on the 7452.

5. Connect the power cable pigtail to an external power supply, or to an Aux Power port on the 7452.


Connecting a NCR 5953 DynaKey to a 7452-2xxx, 3xxx

Installing a PCI LCD Board Before the NCR 5953 DynaKey can be connected to a 7452-2xxx or 7452-3xxx workstation, a PCI LCD board must be installed in the workstation as described in this section.

Note: Remove all AC power before servicing the equipment.

The PCI LCD board, which plugs into a 32-bit 5V slot, provides a PCI bus interface for the NCR 5953 DynaKey. It does not contain a 16550 UART and associated support logic. The VGA BIOS on this board occupies memory locations C0000-CAFFF.

If the PCI LCD Board was obtained by ordering either the NCR 5953 LCD Display or the PCI LCD Board Kit, the equipment in the following table is included.

Quantity Item

1 PCI LCD Board

1 Y Cable Wedge Keyboard Adapter (7453)

1 Keyboard Adapter cable

1 Dual Speaker Harness (7452)

1 Dual Speaker Harness (7453)

1 PCI LCD Y Power Harness (7453/7452)


To install the PCI LCD Board in the 7452 Workstation, follow these steps:

1. Power the system OFF.

2. Remove the PCI LCD Board from static shield bag. Verify that the W1 jumper switch is set to position 2-3 or that no shunt is installed.

16773

Keyboard Header Connector(for optional internal harness)

Power Harness ConnectorVGA BIOS

PS/2 Keyboard Connector(Keyboard Adapter Cable)

LCD Connector

System SpeakerConnection

W1 Jumper Switchand Shunt

3. Using the manufacturer's instruction manual, install the PCI LCD

Board into a PCI slot.

4. Connect a female end of the PCI LCD Y-Power Harness to the PCI LCD Board. Connect the male end to an unused power connector from the system's power supply harness.

Note: If a power connector is not available, disconnect a component's power cable (such as a hard drive) and plug it into the PCI LCD Y-Power Harness. (The Y-Power Harness has the extra female connector for this situation.)


Connect the cables as illustrated below.

LCD Cable

To MotherboardKeyboard Connector

To PC RS-232 Port

PCI LCDBoard

18463

To PC PowerSupply

7890 Scanner

Y-Cable(use withTouch Screen)

DynaKey Adapter Cable(use without Touch Screen)

To MotherboardKeyboard Connector

Note: When you boot the workstation, if you get the message "Warning: IRQ not configured- PCI display controller at slot 01…," press F1 to continue past the error message and the display will come up normally and work normally.


Connecting the NCR 5953 DynaKey to a 7452-4xxx The 7452-4xxx Motherboard does not require a SVGA PCI LCD board with the 12.1" DynaKey. The DynaKey can be connected to the SVGA LCD port on the Motherboard. However, a special NCR 5953 passive version must be used with the 7452-4xxx. If the old version of the passive NCR 5953 is being used, a SVGA PCI LCD board must be used.

Caution: Remove all AC power before servicing the equipment.

Refer to the following illustration for 7452-4xxx cable connection information.

LCD Cable

To Motherboard

18462

7890 Scanner

Note: If an NCR 5953 with touch is installed, then RS-232/3 is used for the touch functionality and the port will not be available for other devices. If additional ports are required, install 7452-K169 as described in later in this chapter in the section Installing Additional Ports.


The keyboard connector on the Motherboard is not used when the NCR 5953 DynaKey is connected to a 7452-4xxx Motherboard.

For software installation information, see the Customer Information Display (Dual Display) User’s Guide, (BD20-1431-B).

Note: When you boot the workstation, if you get the message :

Warning: IRQ not configured- PCI display controller at slot 01…,

Press F1 to continue past the error message and the display will come up normally and work normally.


Installing an NCR 5962 Touch Screen The NCR 5962 Touch Screen serves both as the input device and operator display. It can be integrated on the 7452 Workstation or it can be installed remotely. The remote installation can be wall-mounted.

For more information about the Touch Screen, refer to the NCR 5962 Wedge Touch Screen User's Guide.

Note: A PC keyboard is required to configure an NCR 5962 Touch Screen on a 7452 Workstation.

12364

LS

Wall-Mounted Orientation

Modular Orientation


5962 Touch Screen Remote Mount 5962-F020

1. Remove the Cable Cover. Insert a screwdriver behind the cover and pry it open.

12263 2. Remove the Keylock Key.

3. Turn the NCR 5962 Touch Module over and lay it on a flat surface so the MSR hangs off the edge.

12375


4. Route the cables up through the hole in the NCR 5962 Touch Module Base and connect the cables.

14563

LDC ConnectorPC Keyboard Connector

Cable Guide

RS-232 Device


5. Proper cable routing in the base is shown in the following diagram. The cables can route from the front or from the back of the Touch Module.

14102

Cables Out the Front

Cable Hold-Down

Cables Out the Back

If you have an additional cable , it's pinched between the twoplastic studs to act as a strain reliever.

NOTE:

6. Insert the cables in the Cable Guide.


7. Reinstall the Cable Cover on.

14103

8. Adjust the tilt of the screen to the desired angle.

9. Connect LCD Cable to the LCD connector on the PCI LCD board. For board installation information, refer to the 7452 Workstation Hardware Service Guide.


If there are two LCD connectors installed, connect the Touch Screen to the top-most LCD connector.

12687






Note: The LCD end of the cable has five pins. The PS/2 end has six pins.


5962 Touch Screen Integrated Mount 5962-F021

1. Route the LCD Cable through the Display Arm and T-Mount Sleeve as shown below and connect the cable.

14593

2. Insert the sleeve flush into the T-Mount

14553

Sleeve should beinserted flush


3. Place the NCR 5962 Touch Screen Module and Display Arm assembly onto the Base Unit, routing the cab le as shown below.

14552 4. Connect the scanner cable (optional) to the NCR 5962 Touch Screen

Module.

5. Connect the PC-compatible keyboard cable (optional) to the Touch Screen Module. The PC keyboard can be used simultaneously with the NCR 5962 Touch Screen Module.

Note: The cables for the optional scanner and keyboard can be routed along the same path as the Touch Screen Module cable, or they can be routed directly, without going down through the 7452 cabinet.

6. Snap the Cable Cover on and then snap on the 7452 cable cover.


7. Connect LCD Cable to the LCD connector on the Wedge LCD Board. For board installation information, refer to the 7452 Workstation Hardware Service Guide.

If there are two LCD connectors installed, connect the Touch Screen cable to the top-most connector.

12687






Note: The LCD end of the cable has 5 pins, the PS/2 end has 6 pins.


Installing an NCR 5964 12.1-inch Touch LCD The NCR 5964, which can be table mounted or integrated, serves both as the input device and operator display. A Peripheral Tray for 5964 kit (7452-K301) is required to mount the integrated 5964. The 5964-2000 integrated 5964 is not a 7452 feature and must be ordered separately.

19753 Note: A PC keyboard is required to configure a 5964 12.1-inch Touch LCD. For more information about the table mount version of the 5964, refer to the NCR 5964 12.1-inch Touch LCD User's Guide (B005-0000-1324).

Refer to the NCR 7452-K301 Kit Instructions for information about how to integrate the 5964 on the 7452.


Connecting to the Host A Y-cable is used to connect the 5964 to an NCR 7452-4xxx workstation. 1. Connect the Y-Cable to the RS-232 and DVI ports on the 5964

display. 2. Connect the other end to the LCD connector on the 7452-4xxx

terminal.

19757

DVI(5964)

LCD(Terminal)

RS-232(5964)

497-0423567 - 1 m1416-C739-0040

497-0423568 - 4 m1416-C739-0040

5964 Connectors

WedgeScanner

PS/2Keyboard

RS-232

DVI

19454

7452 Connectors ISA

PCI

ISA/PCI (Shared)

19755aLCD


Installing a 2x20 Customer Display There are three models of the NCR 5972 2x20 Customer Display: • NCR 5972-1000 Vacuum Fluorescent Display (VFD) – Light Gray • NCR 5972-1100 Vacuum Fluorescent Display (VFD) – Dark Gray • NCR 5972-2000 Liquid Crystal Display (LCD)

These displays are available in the following configurations: • Low-Post Table-Top Mount (NCR 5972-1000, NCR 5972-2000) • High-Post Table-Top Mount (all displays)

The Low-Post and High-Post mounts are shipped fully assembled and with a 25-pin D-shell parallel cable connector or a 9-pin D-shell RS-232 connector.

Caution: Do not connect the 2x20 Customer Display to a power source that is already powered on.

NCR 5972-1000 (VFD)

12271 Note: NCR 5972-1100 (dark gray) is not available on this mount.


NCR 5972-2000 (LCD)

15200

1. Place the Display Mount cable’s length the host workstation.

2. Connect the 2x20 VFD Display Data Cable to the parallel connector (or serial, if applicable). Connect the 2x20 LCD Display Data Cable to a serial connector.

18625

2x20 DisplayAux Power

CableParallel

Connector

SerialConnectors

3. Connect the Aux Power Cable for either display to one of the Aux

Power ports.


5972 2x20 Customer Display High-Post Remote Mount 5972-F031

NCR 5972-1000 (VFD) NCR 5972-2000 (LCD)

15475



1. Place the Display Mount on the desired surface cable’s length the

host workstation.

2. Determine if the cable should be routed down through the mounting surface or if it should be run on top of the surface.

Note: It is not necessary to disconnect the cable from the display and remove it from inside the post. Simply slide the Mounting Plate upward on the Display Post and then thread the cable between the Mounting Plate and the Display Post.


3. Secure the Mounting Plate with 4 screws provided.

14622

Mounting Plate

Hole Size 0.160 in. Dia.

3"Between Center

of Holes 4. Connect the 2x20 Display Data Cable to the parallel connector (or

serial, if applicable).

18625


CableParallel

Connector

SerialConnectors

5. Connect the 2x20 Display Aux Power Cable to one of the Aux

Power ports.


5972 2x20 Customer Display Integrated Mount 5972-F032

The Integrated 2x20 Customer Display is mounted to the Peripheral Tray.

1. Remove the Cable Cover by pressing down on the top edge of the cover as shown below and pivoting the cover back.

14323


Cable Cover

2. Remove the Printer Access Cover by sliding it toward the rear of

the workstation

14324

Printer Access Cover

3. Remove the printer.

Note: The peripheral cables can be left connected if you have enough work space beside the 7452 to lay the peripheral modules.


4. Rotate the Operator Display Arm so that it points 90o away from the workstation. Pry the side of the Display Access Cover out from the Base Unit slightly and lift it off.

14326



5. Install the 2x20 Customer Display assembly into the Peripheral

Tray. Route the cable as shown below.

14650


6. Connect the 2x20 Display Data Cable to the parallel connector (or serial, if applicable).

18625


CableParallel

Connector

SerialConnectors

7. Connect the 2x20 Display Aux Power Cable to one of the Aux

Power ports.

8. Re-assemble the Printer, Printer Access Cover, and Cable Cover.

5973 International 2x20 Customer Display Table-Top Mount 5973-F130

17242 1. Locate the mounting device cable’s length the host workstation.


2. Connect the Display Data Cable to the parallel connector.

18625


CableParallel

Connector

SerialConnectors

3. Connect the Aux Power Cable to one of the Aux Power ports.


5973 International 2x20 Customer Display 16" High-Post Mount 5973-F131

17243 1. Locate the mounting device cable’s length of the host workstation.

2. Determine if the cable will be routed through the mounting surface or along the top of the surface.

Note: It is not necessary to disconnect the cable from the display and remove it from inside the post. Simply slide the Mounting Plate upward on the Display Post and then thread the cable between the Mounting Plate and the Display Post.


3. Secure the Mounting Plate with the four screws provided.

14622

Mounting Plate

Hole Size 0.160 in. Dia.

3"Between Center

of Holes 4. Connect the Display Data Cable to the parallel connector.

18625


CableParallel

Connector

SerialConnectors



5973 International 2x20 Customer Display Integrated Mount 5973-F132

1. Remove the Cable Cover by pressing down on the top edge of the cover and pivoting the cover back.

14323


Cable Cover

2. Remove the Printer Access Cover by sliding it toward the rear of

the workstation.

14324

Printer Access Cover


3. Remove the printer.

Note: The peripheral cables can be left connected if you have enough work space beside the 7452 to lay the peripheral modules.

4. Rotate the Operator Display Arm so that it points 90o away from the workstation. Pry the side of the Display Access Cover out from the Base Unit slightly and lift it off.

14326



5. Install the Integrated Mount into the Peripheral Tray and route the

cable as shown below.


14650

6. Connect the Display Data Cable to the parallel connector.

18625


CableParallel

Connector

SerialConnectors


8. Re-assemble the Printer, Printer Access Cover, and Cable Cover.


Installing Printers Printers are connected to the cash drawer for power. The below drawings show the cash drawer connections for each compatible printer.

Integrated cash drawers are pre-installed at the factory. If your system configuration has a remote cash drawer you need to connect the cable to the printer. See the following illustration to locate the connectors.

Locate the cash drawer connector and install the cable.

Note: For detailed information about the installation of the cash drawer, please refer to Appendix B, Feature Kits, 2189-K001 Integrated Cash Drawer section (p. B-5).

15804RS-232 Power NCR 2208 Printer


15209aPower Connector Cash Drawer

Kickout Connector9-Pin Serial Connector

Configuration Dip Switches

NCR 7141 Printer

14578

Cash Drawer Connector

Printer Connector(RS-232)

Printer PowerConnector

NCR 7152 Printer


14657

Cash Drawer Connectors (2)



NCR 7156 Printer

PrinterConnectorRS232

Cash Drawer

PowerConnector

USBConnector

Cash Drawer

PowerConnector

RS 232Connector

19311

USB Model

NCR 7158 Printer


15223

Cash Drawer Kickout Connectors

RS232 Connector

Power Connector

NCR 7162 Printer

14659

Cash Drawer Connectors (2)



NCR 7193 Printer


19312

RS-232 Connector

Power Connector


RS-232 Connector

Power Connector


USBConnector

USB Model

NCR 7194 Printer


Installing a Hand-Held Scanner The hand-held scanner cable connectors are located on underside of the keyboard. See the following illustrations to locate the connectors.

14616

To Hand Held Scanner

POS Keyboard(Bottom View)

68-key Keyboard Scanner Connection

14615Big Ticket Keyboard

(Bottom View)

To Hand Held Scanner

Big Ticket Scanner Connection


19587

USBCable USB

Connector

USB Keyboard Scanner Connection

Cable Routing from the Workstation 1. After all external cables have been connected to the 7452 back

panel, they can be routed down through the cash drawer.

14575


Installing Win95 Intel EtherExpress Pro Adapter Driver Install the Intel EtherExpress Pro Adapter Driver only after installing the Intel PIIX PCI Bus Master IDE Controller. The EtherExpress uses the PIIX IDE Controller bus mastering DMA interface.

The driver is available on the NCR 74xx Base System and Client Third Party Products CD (LPIN: D370-1111-0100) under the C:\install directory. Follow these steps to install the driver:

1. Select Start/Settings/Control Panel.

2. Double-click on the System icon.

3. Select the Device manager tab.

4. Double-click on Other Devices and remove the PCI Ethernet device.

5. Select OK to continue. Do not Reboot at this time.

6. Select Network in the control panel.

7. Click on Add.

8. Select Adapter and click on Add.

9. Select Have Disk. Enter the path of the LAN Drivers.

10. Choose Intel EtherExpress PRO PCI Adapter.

11. Remove Client for NetWare Networks and IPX/SPX compatible Protocol.

12. Click on Add.

13. Select Protocol and click on Add.

14. Select Microsoft TCP/IP.

15. Click on the Identification Tab in the Network window.

16. Assign a Computer Name and Workgroup.

17. When prompted reboot the computer.

18. After restart, installation continues and requests the Win95 CD-ROM. Enter OK and go to C:\Install\Win95 for the network files.


19. After reboot and restart, the system finds new hardware and starts copying files. It will request file 8255xDel.exe from the TPP CD ROM. Enter E:\Lan\Intel\82559. It will request the Win95 CD ROM.

20. Click OK and enter C:\install\Win95 to finish copying files.

21. Use the newest version if a version conflict is displays when the network files are being copied. Also, when the computer reboots the Intel PCI PRO Adapter may be installed twice. Remove the duplicate adapter by clicking on Settings/Control Panel/System/Device manager. Remove the network adapter with the yellow exclamation point.


Installing a Win2000 AMD Ethernet Driver On 30xx and 35xx models, the plug and play capability of the AMD PCnet Ethernet controller is disabled due to a technical conflict with diskless downloading. Because of this restriction, the Ethernet adapter is not seen by Plug and Play in Windows 2000, and must be manually installed.

The drivers for the AMD Ethernet adapter are provided by the Windows 2000 Operating System and can be installed using the Add New Hardware Wizard and the instructions that follow.

1. Close any running applications.

2. Click on the My Computer icon.

3. Click on the Control Panel icon.

4. Click on Add/Remove Hardware to open the Add/Remove Hardware Wizard and then click Next to continue.

5. In the Choose a Hardware Task screen, select Add/Troubleshoot a device and then click Next. The Wizard will try to detect the device and will provide a list of devices.

6. If the device is not listed select Add a New Device and click Next.

7. In the Find New Hardware screen, click "No, I want to select the hardware from a list" and then click Next.

8. Select Network Adapters in the Hardware Type list and then click Next.

9. In the Select Network Adapter screen select Advanced Micro Devices (AMD) from the manufacturers list, select AMD PCNET Family ISA Ethernet Adapter, and then click Next.

Steps 10 and 11 assume that your AMD Ethernet adapter is using the default Hardware Resource settings as set by manufacturing. If you changed these default IRQ and I/O address settings, then configure the Windows 2000 driver to match your customized setting. You may need to use the AMINSTALL utility, available on LPIN G370-0829-0000 to retrieve those custom hardware settings.


10. The Add New Hardware Wizard will indicate the resources will have to be configured manually. Click on Input Output Range and then click on Change Settings. In the Edit Input/Output Range screen, scroll the value to 0300 and then click OK.

11. Click Interrupt Request and then click on Change Settings. In the Edit Interrupt screen, scroll to the value 10 and then click OK.

12. Click on Next on the Start Hardware Installation screen and click on Finish on the next screen.

13. When asked if you want to restart the system, click Yes.

14. When Windows 2000 reboots, it should find the network connections.

Note: The drivers on the AMD web site for Windows 2000 were found to be defective. Use the drivers on the NCR 74xx Base System and Client Third Party Products CD (LPIN D370-1111-0100).


Chapter 4: Setup

Introduction This section describes how to run Setup on the workstation after successfully installing the hardware. If you encounter problems with powering up the workstation, refer to the 7452 Workstation Hardware Service Guide.

Note: An alphanumeric keyboard is required to configure a LAN board.

Note: The Setup Menus in this chapter reference NCR 7452/7453 BIOS Version 2.2.1.x.

Legacy USB Option MS-DOS and Windows NT operating systems do not recognize USB. A new BIOS option, Legacy USB, is available in BIOS Version 2.2.1.1 for NCR 7452 and 7453 terminals. The default setting is Disabled. Enabling the Legacy USB option in the terminal BIOS makes the USB DynaKey and the 5932 USB Keyboard look like a PS/2 keyboard to MS-DOS. If your workstation is equipped with a USB DynaKey or a 5932 USB keyboard, this option must be enabled to use these input devices for Setup.

The following sections show the keyboard layouts for the USB DynaKey and the 5932 USB Keyboard.

4-2 Chapter 4: Setup

DynaKey Special Keypad Mode If your workstation is configured with a Wedge (PS/2) DynaKey or USB DynaKey refer to the following sections that discuss special keypad considerations. Otherwise, proceed to the “Configuration Setup Procedures” section.

Many of the workstation setup routines require keys that are not present in the regular DynaKey keypad layout (such as the ESC and End keys). Although the DynaKey has a PC keyboard port, a PC keyboard may not be readily available to the operator.

Note: No setup is required for the Wedge DynaKey at installation unless the factory default configuration needs changing. The operational parameters can be changed using the Wedge Configuration Utility (G370-0701-0000) diskette or the 7452 Diagnostics and BIOS Images (497-0406703) diskette. The factory default configuration for the USB DynaKey cannot be changed.

Enabling the DynaKey Special Keypad Mode To use the DynaKey without a PC keyboard attached to run the workstation setup routines, you must place it in the DynaKey Special Keypad Mode. This mode replaces the normal keypad layout and function keys with special key assignments that are required to run setup. To enter the special mode, press the "7" and "9" keys simultaneously during POST diagnostics.

Note: The "7" and "9" keys must be the FIRST keys pressed during/after a power up, otherwise the keypad enters the normal layout.

Chapter 4: Setup 4-3

Wedge (PS/2) DynaKey Special Mode The following key layout is active in the special mode for the Wedge DynaKey.

14419

1 2 3

4 5 6

7 8 9

987

4 5 6

1 2 318 19 20 21

14 15 16 17

10 11 12 13

CR22 23 24 25

3534

F1

F2

26

27

28

29

30

31

33

32

F1

F2

ESC

EndTab -

+

0 Del


USB DynaKey Special Mode The following key layout is active in the special mode for the USB DynaKey.

20070

F1

F2

26

27

28

29

30

31

32

33

F3

F4

F6

F5

F7

F8

34

35

912

Del

87

4 5 6

1 2 3

.

ESC

F10

F9

EndTab

1 2 3

4 5 6

7 8 9

24

18 19 20

14 15 16 17

10 11 13

CR25

21CR

022 23

0

Insert

Home

_


DynaKey Normal Keypad Mode After running setup, the DynaKey can be reset to the normal mode by rebooting or by pressing the "7" and "9" keys simultaneously.

Wedge (PS/2) DynaKey Normal Mode The normal keypad layout for the Wedge DynaKey is shown below.

12389

Shift-F31 2 3

4 5 6

7 8 9

Shift-F2Shift-F1

Shift-F4 Shift-F5 Shift-F6

987

4 5 6

1 2 318 19 20 21

14 15 16 17

10 11 12 13

0 CR22 23 24 25


Cntl-F1

Cntl-F2

Cntl-F3

.Shift-F9

3534

F1

F2

26

27

28

29

30

31

33

F3

F4

F5

F6

F8

32F7


USB DynaKey Normal Mode The normal keypad layout for the USB DynaKey is shown below.

912

20069

87

4 5 6

1 2 3

0 CR

F1

F2

26

27

28

29

30

31

32

33

1 2 3

4 5 6

7 8 9

22 23 24 25

18 19 20 21

14 15 16 17

10 11 13

F3

F4

F6

F5

F7

F8

F11

Shift-F10

F12

Shift-F8Shift-F7

Shift-F6Shift-F5Shift-F4

Shift-F3

Cntl-F2

Cntl-F1

34

35

.

CR

0


5932 USB Keyboard The keyboard layout for the 5932 USB Keyboard is shown below.

Down

Page

Up

PagePause

Screen

Print

Lock

Num

Lock

Scroll

0

1

4

7

5

2

6

3

8 9O

<Shift

MNVCX BZ

Ctrl A l t

,

3

#

WQ

CapsLock

SA

1

Tab

~ !

2

@

TRE

D GF

4

$

65

%

IUY

JH K

7

&*

98

(

> ?Shift

A l t

/

Ctrl

CR

P

L

[ ]

0 -

)

=

{ }

+ Ba c ksp a c e

ScrollCapsNumLock Lock Lock

ESC

Home

EndDelete

Insert

19759

F1 F2 F3 F4

F5 F6 F7 F8

F9 F10 F11

F12 LShft+F3

+ *

- /

ENTER

LShft+F4

LShft+F5

LShft+F6

LShft+F7

LShft+F8

LShft+F9

LShft+F10


Running Setup Entering Setup

To enter the Setup utility, start your workstation. When the workstation prompts you, press the F2 key to enter Setup. The Setup Main Menu appears.

Use the arrow keys to select options. Use the + and - (or F5 and F6) keys to change values. To view help information about the possible selections for the highlighted item, press F1. To save any changes, move the cursor to the Exit Menu, select either Exit Saving Changes or Save Changes, and press Enter.

Setting the Date and Time To set the date and time, perform the following steps:

1. In the Setup Main Menu, move your cursor to the System Time field, type the desired value, and press Tab or Enter to continue with the next field.

2. Enter the desired date in the System Date field the same way as the last step.

3. Move the cursor to the Exit Menu, select Exit Saving Changes or Save Changes, and press Enter.

Setting Passwords To set passwords, perform the following steps:

1. Move the cursor to the Set Supervisor Password selection and press Enter. The Set Supervisor Password Menu displays. From this menu, the person setting up the password system can set the security password. Users can set user passwords.

2. Move the cursor to the Exit Menu, select Exit Saving Changes and press Enter.


Note: Only clear a password after obtaining the permission of the responsible supervisor.

If the supervisor password is lost, it can be cleared by shorting the appropriate pins on the main processor board. For the location of these pins, refer to the 7452 Workstation Hardware Service Guide.

If the user password is lost, and the supervisor is not available, then the above procedure can be used to clear the supervisor password. Then new supervisor and user passwords can be defined.

Changing your Video Resolution (486DX4 and 586 Processor Boards only)

To change your video resolution on a 486DX4 or a 586 Processor Motherboard, perform the following steps:

1. Move the cursor to the Advanced menu selection and press Enter. The Advanced Menu appears.

Note: When entering the Monitor Settings screen, the BIOS automatically detects the refresh rate which freezes the screen for up to 30 seconds.

2. Select the desired resolution and refresh rate.

3. Move the cursor to the Exit Menu, select Save Changes & Exit or Save Changes, and press Enter.

Configuring a Hard Drive Note: Primary Master, Secondary Master, Primary Slave and Secondary Slave refer to the IDE drives.

After installing a hard drive, you need to configure the hard drive using Setup. Perform the following steps:

1. On the Setup Main Menu, select the appropriate IDE Adapter (e.g., Primary Master) field and press Enter. A sub-menu displays for the Primary Master drive that you selected.


2. Press Enter on the Type field. The workstation automatically fills out the remaining fields, depending on the installed drive.


Configuring a Flex Drive Your workstation comes with a 1.44 MB, 3 ½" flex drive, which is the Setup default. If you are installing a 3 ½" flex drive or an additional flex drive, you need to configure the system as follows:

1. Move the cursor to the Legacy Diskette A field on the Main Menu and select the type of drive installed. Press Enter in the Legacy Diskette field to see the available options.

2. Move the cursor to the Legacy Diskette B field on the Main Menu if you have a second flex drive installed and select the type of drive installed. Press Enter in the Legacy Diskette field to see the available options.


Setting Memory Cache The default setting enables memory cache. If your application requires memory cache to be disabled, you can change it by performing the following steps:

1. Move the cursor to the Cache Memory field on the Advanced Menu and press Enter. The Cache Memory Menu displays.

2. Select Enabled in the Memory Cache field to enable the memory cache.

3. Set the other fields on this menu as desired. Select Help for more information.

4. Move the cursor to the Exit menu, select Exit Saving Changes and press Enter.


Setting Memory Shadow The default setting enables memory shadow. This can increase your workstation's performance. This applies only if your workstation has a plug-in video board. If you want to disable the memory shadowing, perform the following steps:

1. Move the cursor to the Memory Shadow field on the Main Menu and press Enter. The Memory Shadow Menu appears.

2. Select Disabled in the Video Shadow field to disable the video shadow.

3. Move the cursor to the Exit Menu, select Exit Saving Changes or Save Changes, and press Enter.

Setting Boot Options To set boot options, perform the following steps:

1. Move the cursor to the Boot Menu. The list of boot devices displays.

2. Select the sequence of drives that the workstation will access when booting the system.


Allocating Interrupts (7452-4xxx) On the 7452-4xxx, limited control of interrupt allocation is provided through the BIOS Setup Utility. Due to the nature of the PCI bus, the Plug and Play subsystem allocates the interrupts of PCI devices using all available interrupts.

To free IRQ15, it is necessary to disable the secondary IDE bus. To do this, in the Advanced menu, choose Primary in the Local BUS IDE adapter selection.

To free IRQs 4, 3, or 7, in the I/O Device Configuration selection, disable COM A, COM B, or the Parallel port, respectively.


To finalize the freeing of interrupts and make unused interrupts available for use by PCI devices, it is necessary to reset the configuration data. This can be done in the Advanced menu.

To use ISA devices that require interrupts, it is necessary to reserve those interrupts so that those interrupts are not allocated by the BIOS to PCI devices. To do this, in the Advanced menu, choose Advanced Chipset Control. Choose PCI/PNP IRQ Resource Exclusion, then set all ISA interrupts to Reserved.

Restoring Factory Settings To reset the values of the currently selected page to their defaults, press F9. The workstation automatically loads BIOS default CMOS values for boot up. The tables on the following pages show the pre-installed Setup defaults.


BIOS Default CMOS Values (586 Processor) - Version 1.06.00

The following are the BIOS Default CMOS Values for the workstation.

Main Values Note: An asterisk (*) indicates a variable based on system specification.

System Time (variable) System Date (variable) Diskette A: 1.44 MB 3 ½" Diskette B: Not Installed IDE Adapter 0 Master Autotype Fixed Disk Press ENTER Type Auto Cylinders * Heads * Sectors/Track * Write Precomp * Multi-Sector Transfers Disabled LBA Mode Control Disabled Transfer Mode Standard IDE Adapter 0 Slave Autotype Fixed Disk Press ENTER Type None Cylinders Heads Sectors/Track Write Precomp Multi-Sector Transfers Disabled


LBA Mode Control Disabled Transfer Mode Standard IDE Adapter 1 Master Autotype Fixed Disk Press ENTER Type None Cylinders Heads Sectors/Track Write Precomp Multi-Sector Transfers Disabled LBA Mode Control Disabled Transfer Mode Standard IDE Adapter 1 Slave Autotype Fixed Disk Press ENTER Type None Cylinders Heads Sectors/Track Write Precomp Multi-Sector Transfers Disabled LBA Mode Control Disabled Transfer Mode Standard Video System EGA / VGA Memory Cache External Cache Enabled Cache Mode Write Through Memory Shadow Shadow Memory Regions System Shadow Enabled Video Shadow Enabled Shadow Option ROMs


C800 - CBFF Disabled CC00 - CFFF Disabled Boot Sequence A: then C: SETUP prompt Enabled POST Errors Enabled Floppy Check Enabled Summary Screen Enabled NumLock Auto Key Click Disabled Keyboard auto-repeat rate 30 sec Keyboard auto-repeat delay ½ sec System Memory 640 KB Extended Memory *

Advanced Values Integrated Peripherals Serial Port 1 RS-232/1 (3F8/IRQ4) Serial Port 2 RS-232/2 (2F8/IRQ3) Serial Port 3 RS-232/3 (220/IRQ12) Serial Port 4 RS-232/4 (228/IRQ15) LPT Port 378/IRQ7 LPT Port Mode Output Only LPT DMA Disabled Video Monitor Type SIM Linear VGA Driver Enabled Diskette Controller Enabled Advanced Chipset Control ISA Bus Control

16 Bit Command Delay 0 8 Bit Command Delay 1


10 Command Delay 1 AT Bus Address Hold Disabled 16 Bit AT Bus Wait State 1 8 Bit AT Bus Wait State 4 Bus Clock Frequency CLKIN/4

DRAM Control Refresh RAS 3 Write Burst Time 2-2-2 RAS Precharge Time 3

DRAM write wait states 2 RAS-to-CAS Read Delay 3 DRAM read timing mode 4-3-3-3

Local DRAM parity Disabled DRAM Blk0 Parity Enabled DRAM Blk1 Parity Enabled DRAM Blk2 Parity Enabled DRAM Blk3 Parity Enabled

DMA CONTROL 16 bit DMA wait states 1 8 bit DMA wait states 1 DMA -MEMR Enabled DMA clock select 2 DMA Clock SCLK/4

VIDEO AREA SHADOW AND LOCAL BUS CONTROL

Write Protected Method Disabled Shadow RAM WB/-WT Write Back -LDEV 1st Local bus time out Disabled B0000-BFFFF shadow ISA A0000-AFFFF shadow ISA


LOCAL BUS IDE CONTROL IDE 1 enable Enabled IDE 1 enable Disabled IDE 1 enable Disabled IDE 1 enable Disabled

Plug & Play O/S No Large Disk Access mode DOS

Security Values Supervisor Password is Disabled User Password is Disabled Set Supervisor Password Press ENTER Set User Password Press ENTER Password on Boot Disabled Diskette Access Supervisor Fixed Disk Boot Sector Normal System Backup Reminder Disabled Virus Check Reminder Disabled

Power Values APM Enabled Power Management Mode Disabled Standby Timeout Disabled Standby Speed Full Speed Suspend Timeout Disabled Fixed Disk Timeout Disabled CRT Timeout Disabled Event A Selection 0: Interrupts NMI Disabled INTR Disabled


IRQ8, 10-12, 15 Disabled IRQ9, 13 Disabled IRQ6, 14 Disabled IRQ3-5, 7 Disabled IRQ1 Enabled IRQ0 Disabled EVENTA SELECTION 1: I/O AND MEMORY ACCESS IO Addr1 Disabled IO Addr0 Disabled Master Disabled Est0 Pin Disabled Video Mem Disabled KB Controller Enabled COMs and LPTs Disabled Disks Disabled PORT SELECTION FOR EVENT COM1 & COM2 Disabled COM3 & COM4 Disabled LPT1, LPT2, & LPT3 Disabled Floppy Ports Disabled IDE1 ports Disabled IDE2 ports Disabled WAKEB SELECTION EXT1 Disabled INTR Enabled EXTERNAL EVENT PIN FUNCTION EXT1 Function 00 EXT0 Function 00 I/O RESTART SELECTION Prog I/O Range 1 Disabled Prog I/O Range 0 Disabled


Keyboard Disabled VGA I/O Disabled FDD&HDD Disabled LPT2 Disabled COM 2 Disabled COM 1 Disabled

Exit Values Save Changes & Exit (preselected) Exit Without Saving Changes Get Default Values Load Previous Values Save Changes


BIOS Default CMOS Values (686) - Version 5.1.n The following are the BIOS Default CMOS Values for the workstation.


System Time (variable) System Date (variable) Diskette A: 1.44 MB 3 ½" Diskette B: Not Installed IDE Adapter 0 Master Press ENTER

Autotype Fixed Disk Press ENTER Type Auto Cylinders * Heads * Sectors/Tracks * Write/Precomp * Multi-Sector Transfers 16 Sectors LBA Mode Control Enabled 32 Bit I/O Disabled Transfer Mode Fast PIO 4

IDE Adapter 0 Slave None Autotype Fixed Disk Press ENTER Type Auto Cylinders * Heads * Sectors/Tracks *


Write/Precomp * Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Enabled

IDE Adapter 1 Master None Autotype Fixed Disk Press ENTER Type None Cylinders * Heads * Sectors/Tracks * Write/Precomp * Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard

IDE Adapter 1 Slave None Autotype Fixed Disk Press ENTER Type None Cylinders * Heads * Sectors/Tracks * Write/Precomp * Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard


Video System EGA/VGA Memory Cache Press ENTER

External Cache Enabled Cache System BIOS Enabled Cache Video BIOS Enabled Non-Cacheable Regions Region 0, Start 0-512 kb Region 0, Size Disabled Region 1, Start 0-512 kb Region 1, Size Disabled Memory Shadow Press ENTER

System Shadow Enabled Video Shadow Disabled Boot Sequence A then C SETUP prompt Enabled POST Errors Enabled Floppy Check Enabled

System Memory 640 kb Extended Memory 31 Mb

Advanced Values Integrated Peripherals Press ENTER

Com Port 1 3F8, IRQ4


LPT Port 378, IRQ7

LPT Mode Output Only

Diskette Controller Enabled


On Board LAN Port Disabled Local Bus IDE Adapter Primary and

Secondary Primary IDE Prefetch Disabled Secondary IDE Prefetch Disabled FIFO Mode 32 Bytes Master IDE concurrency Disabled Master IDE 1-1-1 transfer Disabled

Advanced Chip Set Control Press ENTER Parity Check Disabled Slow Refresh Normal ISA Mtr to Preempt PCI Mtr

Disabled

L2 Write Mode during Master Cycle

Back

PS/2 Mouse Enabled Plug and Play O/S No

Reset Configuration Data No

Large Disk Access Mode DOS

Security Values Supervisor Password Disabled

User Password Disabled

Set Supervisor Password Press ENTER

Set User Password Press ENTER

Password on Boot Disabled

Diskette Access Supervisor

Fixed Disk Boot Sector Normal


System Backup Reminder Disabled

Virus Check Reminder Disabled

Power Values APM Disabled

Power Management Mode Disabled

Idle Timeout Disabled

Standby Timeout Disabled

Suspend Timeout Disabled

Fixed Disk Timeout Disabled

Activity Detection Control

IRQ0 Disabled

IRQ1 Enabled

IRQ2 Disabled

IRQ3 Enabled

IRQ4 Enabled

IRQ5 Disabled

IRQ6 Disabled

IRQ7 Disabled

IRQ8 Disabled

IRQ9 Disabled

IRQ10 Disabled

IRQ11 Disabled

IRQ12 Disabled

IRQ13 Disabled

IRQ14 Disabled


IRQ15 Disabled

DRQ0 Request Disabled








IO Trap Disabled

IO Trap Addr 0000

Lower Bits Masked No Bits

Hard Drive Detection Disabled

Floppy Drive Detection Disabled

Keyboard Detection Disabled

Parallel Port Trap Disabled

Serial COM1/COM3 Trap Disabled


Video Trap Disabled

EPMI Trap Enabled

LDEV Trap Disabled

LREQ Trap Disabled


Exit Values Save Changes and Exit

Exit Without Saving Changes

Get Default Values

Load Previous Values

Save Changes


BIOS Default CMOS Values (7452-35xx) - Version 5.2.8



System Time (variable) System Date (variable) Diskette A: 1.44 MB 3 ½" Diskette B: Not Installed IDE Adapter 0 Master Press ENTER

Type Auto Cylinders * Heads * Sectors/Tracks * Write/Precomp * Multi-Sector Transfers 16 Sectors LBA Mode Control Enabled 32 Bit I/O Disabled Transfer Mode Standard

IDE Adapter 0 Slave None Type Auto Cylinders * Heads * Sectors/Tracks *


Write/Precomp * Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard

IDE Adapter 1 Master None Type None Cylinders * Heads * Sectors/Tracks * Write/Precomp * Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard

IDE Adapter 1 Slave None Type None Cylinders * Heads * Sectors/Tracks * Write/Precomp * Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard

Video System EGA/VGA Memory Cache Press ENTER


External Cache Enabled Cache System BIOS Enabled Cache Video BIOS Enabled Non-Cacheable Regions Region 0, Start 0-512 kb Region 0, Size Disabled Region 1, Start 0-512 kb Region 1, Size Disabled Memory Shadow Press ENTER

System Shadow Enabled Video Shadow Enabled Boot Options Press ENTER Floppy Check Disabled

System Memory 640 kb Extended Memory 63 Mb

Advanced Values Integrated Peripherals Press ENTER



LPT Port 378, IRQ7

LPT Mode Output Only

Diskette Controller Enabled On Board LAN Port Enabled Local Bus IDE Adapter Primary and

Secondary Primary IDE Prefetch Disabled Secondary IDE Prefetch Disabled


Fifo Mode 32 Bytes Master IDE concurrency Disabled Master IDE 1-1-1 transfer Disabled

Advanced Chip Set Control Press ENTER Parity Check Disabled Slow Refresh Normal ISA Mtr to Preempt PCI Mtr

Disabled

L2 Write Mode during Master Cycle

Back

PS/2 Mouse Enabled Plug and Play O/S No

Reset Configuration Data No


Security Values Supervisor Password Disabled

User Password Disabled






System Backup Reminder Disabled

Virus Check Reminder Disabled

Power Values APM Disabled

Power Management Mode Disabled


Idle Timeout Disabled

Standby Timeout Disabled

Suspend Timeout Disabled

Fixed Disk Timeout Disabled

Activity Detection Control

IRQ0 Disabled

IRQ1 Enabled

IRQ2 Disabled

IRQ3 Enabled

IRQ4 Enabled

IRQ5 Disabled

IRQ6 Disabled

IRQ7 Disabled

IRQ8 Disabled

IRQ9 Disabled

IRQ10 Disabled

IRQ11 Disabled

IRQ12 Disabled

IRQ13 Disabled

IRQ14 Disabled

IRQ15 Disabled










IO Trap Disabled

IO Trap Addr 0000

Lower Bits Masked No Bits

Hard Drive Detection Disabled

Floppy Drive Detection Disabled

Keyboard Detection Disabled

Parallel Port Trap Disabled



Video Trap Disabled

EPMI Trap Enabled

LDEV Trap Disabled

LREQ Trap Disabled

Boot Values Diskette Drive

Hard Drive

Exit Values Save Changes and Exit (preselected)

Exit Without Saving Changes

Get Default Values


Load Previous Values

Save Changes


BIOS Default CMOS Values (7452-4xxx) - Version 2.2.1.x


Main Values Note: An asterisk (*) indicates a variable based on system

specification.

System Time (variable) System Date (variable) Legacy Diskette A: 1.44/1.25 MB 3 ½" Legacy Diskette B: Disabled Primary Master * Type Auto Total Sectors * Maximum Capacity * Multi-Sector Transfers 16 Sectors LBA Mode Control Enabled 32 Bit I/O Disabled Transfer Mode FPI0 4/DMA 2 Ultra DMA Mode Disabled Primary Slave None

Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard


Ultra DMA Mode Disabled Secondary Master None

Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled Secondary Slave None

Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled System Memory 640 kB

Extended Memory *

Advanced Values Installed O/S Other Secured Setup Configuration No Reset Confirmation Data Yes Cache Memory Memory Cache Enabled Cache System BIOS Write Protect Cache Video BIOS Write Protect Cache Base 0-512 kB Write Back Cache Base 512K-640 kB Write Back


Cache Extended Memory Write Back Cache A000-AFFF Disabled Cache B000-BFFF Disabled Cache C800-CBFF Disabled Cache CC00-CFFF Disabled Cache D000-D3FF Disabled Cache D400-D7FF Disabled Cache D800-DBFF Disabled Cache DC00-DFFF Disabled Cache E000-E3FF Write Protect Cache E400-E7FF Write Protect Cache E400-E7FF Write Protect Cache EC00-EFFF Write Protect USB Port 2 Auto

I/O Device Configuration

Serial Port A Enabled

Base I/O Address/IRQ 3F8/IRQ 4

Powered Port Enabled

Serial Port B Auto

Base I/O Address/IRQ 2F8/IRQ 3

Parallel Port Enabled

Mode ECP

Base I/O Address 378

Interrupt IRQ 7

Fdc on Lpt Disabled

Floppy Diskette Controller Enabled


Serial Port C Enabled

Mode Normal


Interrupt IRQ 10

Serial Port D Enabled


Interrupt IRQ 11

Mode RS-232

Disk-On-Chip Address Disabled

System Monitors

+12 V Status *

+ 2.5 V Status *

+ 5 V Status *

CPU Temperature *

System Temperature *

Vcc Status *

Vcore Status *

Vlcd Status *

Vtt Status *

Fan Speed *

Multiple ROM Menu

Parallel CD-ROM Boot Disabled On-board Intel SLP Disabled On-board Intel LAN Enabled On-board Intel PXE Enabled


Lucent WaveLAN ROM Disabled

WaveLAN PXE ROM Disabled

Selectable ROM 7 Disabled



Selectable ROM 10 Disabled Selectable ROM 11 Disabled Selectable ROM 12 Disabled Selectable ROM 13 Disabled Selectable ROM 14 Disabled Selectable ROM 15 Disabled Selectable ROM 16 Disabled Beep Error Codes Off


Local Bus IDE Adapter Both

Advanced Chip Set Control Graphics Aperture 64 MB Enable Memory Gap Disabled

ECC Config Disabled

SERR Signal condition None

Default Primary Video Adapter PCI

PCI/PNP UMB Resource Exclusion

C800 - CBFF Available

CC00 – CFFF Available

D000 – D3FF Available


D400 – D7FF Available

D800 – DBFF Available

DC00 - DFFF Available

PCI/PNP IRQ Resource Exclusion

IRQ 3 Available

IRQ 4 Available

IRQ 5 Available

IRQ 7 Available

IRQ 9 Reserved

IRQ 10 Available

IRQ 11 Available

PCI/IRQ line 1 Auto Select




Boot-Time Diagnostic Screen Disabled

QuickBoot Mode Enabled

Continuous POST Disabled

Boot menu retry Keyboard

Allow Warm Boot Disabled

Legacy USB Support: [Disabled]

If Disabled, it remains Enabled during POST to permit keyboard usage. Then returns to Disabled.


Security Values Supervisor Password Is Clear

User Password Is Clear






Power Values Power Savings Disabled

Standby Timeout Off

Auto Suspend Timeout Off

IDE Drive 0 Monitoring Disabled




PCI Bus Monitoring Disabled

Video Power State Control Auto

Boot Values Removable Devices

Hard Drive

*

*

Exit Values Exit Saving Changes Press ENTER


Exit Discarding Changes Press ENTER

Load Setup Defaults Press ENTER

Discard Changes Press ENTER

Save Changes Press ENTER


I/O Addresses (486DX4, 586, 2xxx 686, 3xxx 686 and 35xx 686) The following I/O Address Map applies to the workstation.

Port (Hex) System Use

00-0F DMA Controller 1

20-21 Programmable Interrupt Controller (Master)

40-4B Programmable Interval Timer

60-64 Keyboard Controller/NMI

70-7F Real Time Clock and DMA Mask

80 Heartbeat LED Register

81-8F DMA Page Register

A0-A1 Programmable Interrupt Controller 2

C0-DF DMA Controller 2

F0 Reset Numeric Error

F8-FF Processor

* 100-10F CMOS (Tree Card) (Default)

* 120-12F CMOS (Tree Card)

* 140-14F CMOS (Tree Card)

*160-16F CMOS (Tree Card)

170-177 Secondary IDE Hard Disk Controller

1F0-1F7 Primary IDE Hard Disk Controller

1A0-1A1 ISA LCD Board

200-207 Reserved

220-227 COM Port Serial/3 (586 Processor board only)

240- SMC Ethernet Board



240-27F 8-Port Serial Board (586 Processor board only)

278-27F Parallel Interface Port 2 (Serial Port 5)

2E8-2EF Serial Port 4

2F8-2FF Serial Port 2

300-320 Class 3xxx 686 on-board Ethernet (can be disabled in BIOS)

330-333 SCSI Interface Default

376-377 Secondary IDE Command/Status Port

378-37F Parallel Interface Port 1

3B0-3BB VGA

3BC-3BF Parallel Interface Port x

3C0-3DF EGA/VGA Registers

3E8-3EF Serial Port 3

3F0-3F5 Flex Disk Controller Primary

3F6 Primary IDE Command Port

3F7 Flex Disk Controller Primary

3F8-3FF Serial Port 1

440-47F 8-Port Serial Board

778 LPT1:

CF8-CFF PCI Configuration Space

C000-CFFF Reserved for PCI Configuration

FCF0-FCFF Dual IDE

* CMOS range options. Only one is used, depending on how it is configured.


I/O Addresses (7452-4xxx) The following I/O Address Map applies to the workstation.


0000 - 000F PIIX4 - DMA 1 0020 - 0021 PIIX4 - Interrupt Controller 1 0026 - 0027 SMM Configuration Registers 0040 - 0043 PIIX4 - Timer 1 0060 Keyboard Controller Data Byte 0061 PIIX4 - NMI, Speaker Control 0064 Kbd Controller, CMD/STAT Byte 0070, bit 7 PIIX4 - Enable NMI 0070, bits 6:0 PIIX4 - Real Time Clock, Address 0071 PIIX4 - Real Time Clock, Data 0080 - 008F PIIX4 - DMA Page Register 0092 Fast CPU and Gate A20 00A0 - 00A1 PIIX4 - Interrupt Controller 2 00C0 - 00DF PIIX4 - DMA 2 00E0, 00E1 Super I/O GPIO Control (cash drawer) 00F0 - 00F1 Reset Numeric Error 00EX X=0,2,4 or A – SMC GPIO Address 00EX+1 X=1,3,5 or B – SMC GPIO Data 01CE – 01CF VGA 0170 - 0177 Secondary IDE Channel 01F0 - 01F7 Primary IDE Channel 0220 – 0227 On-Board Serial Port 3 0228 – 022F On-Board Serial Port 4 0240 – 024F Audio



0278 - 027F Off-Board Serial Port or Parallel 02F8 - 02FF On-Board Serial Port 2 0330 - 0331 Audio 0370 - 0371 Secondary Super I/O Configuration Register 0376 Secondary IDE Channel Command Port 0377 Secondary IDE Channel Status Port 0378 - 037F Parallel Port (default) 0388 - 038B Audio 03B0 - 03BB Video 03BC - 03BF Parallel Port (optional) 03C0 - 03DF Video 03F0 - 03F1 Primary Super I/O Configuration Register 03F6 Primary IDE Channel Command Port 03F7 (Write) Floppy Channel 1 Command 03F7, bit 7 Floppy Disk Change Channel 1 03F7, bits 6:0 Primary IDE Channel Status Port 03F8 - 03FF On-Board Serial Port 1 LPT + 400h ECP Port, LPT + 400h 04D0 - 04D1 Edge/Level INTR Control Register 0534 - 053F Audio 0570 - 0577 IDE Controller Fourth Address 05F0 - 05F7 IDE Controller Third Address 0776 - 0777 IDE Controller Fourth Address Cmd/Stat 07F6 - 07F7 IDE Controller Third Address Cmd/Stat FCB0 - FCB7 PIIX4 Ultra DMA IDE FCC0 - FCDB 82559 Ethernet


Interrupt Levels (486DX4, 586, 2xxx 686, 3xxx 686, and 35xx 686)

The following Interrupt Levels apply to the workstation.

Interrupt Level Function

NMI Parity or I/O Channel Check

IRQ00 Software Timer Output (unchangeable)

IRQ01 Keyboard/Wedge Output (unchangeable)

IRQ02 Cascade of Second PIC (unchangeable)

IRQ03 COM2, Port 2f8

IRQ04 COM1, Port 3f8

IRQ05 COM3, Port 3e8 (Add-on board port B and 8-portRS-232 Board)

IRQ06 Flex Disk Controller

IRQ07 Parallel Port 1, Parallel Port 2

IRQ08 Real Time clock Interrupt

IRQ09 Software Redirected to 0AH, (COM 4, Port 2E8)

IRQ10 Ethernet

IRQ11 SCSI Adapter Board, (COM 5, Port 278), SVGA LCD video

IRQ12 Mouse/Auxiliary Port

IRQ13 Math Coprocessor

IRQ14 Primary Hard Disk Controller

IRQ15 Secondary Hard Disk Controller


Interrupt Levels (7452-4xxx) The following Interrupt Levels apply to the workstation.

IRQ Description

0 System timer

1 Standard 101/102-key or Microsoft Natural keyboard

2 Programmable interrupt controller

3 Communications port (COM 2) or Port B

4 Communications port (COM 1) or Port A

5 Free

6 Standard floppy disk controller

7 Printer port (LPT 1)

8 System CMOS/real time clock

9 Crystal SoundFusion PCI audio accelerator Intel 82371AB/EB PCI to USB universal host controller Silicon Motion LynxEMT IRQ Holder for PCI Steering Intel 82559 fast Ethernet LAN on Motherboard

10 Communications port (COM 5) or Port C Main Processor Board, Touch if connected

11 Communications port (COM 6) or Port D (UPS – if connected)

12 PS/2 Compatible mouse port

13 Numeric data processor

14 Primary IDE controller (dual fifo)

15 Secondary IDE controller (dual fifo)


Note: If using a standard eight-port serial board, use IRQ 5.

Note: The 7452-4xxx contains a plug-and-play BIOS, so certain PCI devices may move to IRQ5. For additional considerations, refer to Allocating Interrupts earlier in this chapter.

Note: If using a standard eight-port serial board and a WaveLAN board, disable either the Parallel Port on IRQ7 or the Secondary IDE on IRQ15. The WaveLAN will use one of these resources.

Note: System BIOS Versions 2.1.0.x and earlier configured Port C and Port D to use the same IRQ 11. This IRQ sharing causes problems under NT and Windows 2000. System BIOS Version 2.1.1.0 and later fix this problem. If using a previous BIOS version, you may need to change the IRQ settings for Port C and Port D for devices to work properly on those COM ports.


Memory Map (486DX4, 586, 2xxx 686, 3xxx 686, and 35xx 686) The following Memory Map applies to the workstation.

Address Hex Function Notes

00000000-0009FFFF 640 KB System System board RAM

000A0000-000BFFFF 128 KB Video RAM Display Buffer

Reserved for video

000C0000-000C7FFF VGA BIOS CRT or ISA LCD board

000C0000-000C9FFF VGA BIOS PCI LCD Board (VGA)

000C0000-000CAFFF VGA BIOS PCI LCD Board (SVGA)

000C8000-000E7FFF HI DOS Memory Open to ISA and PCI bus or HIMEM

000C8000, 000CC000 000D0000, 000D4000 000D8FFF

Possible Memory Dump Base Address

000E8000-000ECFFF BIOS reserved Available as HIMEM

000ED000-000EFFFF Flash Boot Block Available as HIMEM

000F0000-00002FFF System ROM BIOS Duplicated system BIOSat address FFFF0000

00200000-08000000 Maximum Memory Memory

FFFF0000-FFFFFFFF 64 KB Reserved on System Board


Memory Map (7452-4xxx) The following Memory Maps apply to the workstation.

Address Range (hex) Size Description

FECFF000-FECFF01B 27 B LAN PXE ROM

100000-18100000 384 MB Current maximum extended memory

F0000-FFFFF 64 kB System BIOS

EE000-EFFFF 8 kB Main BIOS (available as UMB)

ED000-EDFFF 4 kB ESCD (plug and play configuration area not available as UMB)

EC000-ECFFF 4 kB OEM (available as UMB)

E0000-EBFFF 48 kB BIOS reserved (currently available as UMB)

DC000-DFFF 4 kB BIOS DMI*

D8000-DBFFF 12 kB Available HI DOS memory

D0000-D7FFF LAN PXE*

CB000-CFFFF 4 kB Available HI DOS memory

CA000-CAFFF LAN PXE*

C0000-C9FFF 40 kB Onboard video BIOS or PCI LCD card (VGA) BIOS

A0000-BFFFF 128 kB Reserved for video memory

9FC00-9FFFF 1 kB Extended BIOS Data (moveable by QEMM, 386MAX)

80000-9FBFF 127 kB Extended conventional

00000-7FFFF 512 kB Conventional


* These PCI devices/areas can be manipulated via Plug-and-Play by the BIOS and/or the Operating System; Therefore, if any device is added to the system with a specific memory address, the BIOS will move these PCI devices as necessary to any available memory thus affecting "Available High Memory." The following Memory Map shows the memory usage by optional BIOS settings and plug-in devices.

Address Range (hex) Size Description

C0000-CAFFF 44 kB PCI LCD card (SVGA) BIOS

CC000-CDFFF CE000-CFFFF D0000-D1FFF

8 kB Flash disk (optional). Choose a range in SETUP if flash disk is present.

CC000-CDFFF D0000-D1FFF D4000-D5FFF D8FFF-DAFFF

8 kB Memory dump (optional). Choose a range on active tree card if installed.


DMA Channels (486DX4, 586, 2xxx 686, 3xxx 686, and 35xx 686) The following DMA Channels apply to the workstation.

DMA Data Width System Resource

0 8- or 16-bits Open

1 8- or 16-bits Open

2 8- or 16-bits Flex Disk Controller

3 8- or 16-bits Parallel Port

4 Reserved/Cascade Channel

5 16-bits Open

6 16-bits Open

7 16-bits IDE Hard Disk Controller

Note: Ethernet may use DMA Channel 3, 5, 6, or 7.


DMA Channels (7452-4xxx) The following DMA Channels apply to the workstation.

DMA Data Width System Resource

0 8- or 16-bits Audio

1 8- or 16-bits Audio

2 8- or 16-bits Floppy

3 8- or 16-bits Parallel Port (for ECP/EPP configuration)

4 Reserved - cascade channel

5 16-bits Open

6 16-bits Open

7 16-bits Open


Clearing a Password To change a password, refer to Setting Passwords earlier in this chapter. Do not clear a password without obtaining permission from the responsible supervisor.

If the supervisor password is lost, it can be cleared by shorting the appropriate pins on the Motherboard. For the location of these pins, refer to the 7452 Workstation Hardware Service Guide.

If the user password is lost and the supervisor is not available, then the above procedure can be used to clear the supervisor password. Then new supervisor and user passwords can be defined.


Setup Tips Keep these tips in mind:

• IDE drives - When IDE drives are added, the user must manually go into Setup and do the autodetect function.

• Monitor settings - If shipping a non-DDC monitor with the system, the monitor setting should be set optimally for the monitor being shipped with the system.

• Plug and Play O/S - Set according to the characteristics of the OS being preloaded. Windows 95 is a Plug and Play OS. Windows 3.1x (and WFW 3.1x) is a Plug and Play OS when the Intel Configuration Manager (CM) and Intel Configuration Utility (ICU) are preloaded on the system.

Note: When the Plug and Play configuration manager (dwcfgmgr.sys) is loaded high, the workstation may reboot. It will load low with no difficulty. While the readme file implies that the NOEMS option can exist on the EMM386.EXE parameter line in CONFIG.SYS, experience has shown that this is not the best option. It is best to remove the NOEMS option and replace it with RAM or AUTO, if there is a need to reduce the amount of EMS being reserved by EMM386.EXE. With the RAM option, the amount can be reduced to as little as 64 KB, if the user specifies.

• Large Disk Access - Set according to the OS and size of the drive.

For the Series 4000 boards, keep these additional tips in mind:

• To support booting from the parallel CD ROM device, the on-board LAN components must be disabled. This is done in the Multiple ROM Menu from the Advanced configuration screen.

• To use a WaveLAN ISA board with SLP download capability, all option ROMs must be disabled from the Multiple ROM Menu.

Chapter 5: Operating System Recovery

Introduction This chapter describes how to recover the Operating System by using the parallel CD-ROM drive. The software is distributed on bootable CD-ROM media. The drivers that are necessary to run the CD-ROM are temporarily installed during boot.

Note: It is possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software User's Guide for information about that procedure.

When working on a 7452-4xxx unit with an internal CD-ROM, start at Insert the CD that contains the operating system image of the Updating Procedures section.

Prerequisites The following are required on the 7452 in order to perform a BIOS update using a CD-ROM drive connected to the parallel port. • Bootable CD-ROM drive (2336-K024) • The terminal BIOS must be 2.01.03 or greater. • Set parallel port to Bi-directional Mode (Setup Utility) • The terminal must have a parallel port

7452-4000 Prerequisite On terminals equipped with Pentium III/Celeron processors you must release memory resources to permit CD-ROM access. Refer to the Setup chapter and make the following changes to the BIOS settings (Setup Utility).

• Reset BIOS to Default settings • Set the Parallel CD-ROM Boot to Enabled

5-2 Chapter 5: Operating System Recovery

• Set the On-Board Intel PXE to Disabled

Updating Procedures 1. Connect the external CD-ROM (2336-K024) drive to the parallel

port on the terminal.

a) Connect the CD-ROM cable to the CD-ROM drive parallel connector and the terminal parallel connector.

b) Connect the Power Supply to the CD-ROM and to an AC outlet.

ISA

18249

Parallel Connector

Parallel Connector

Power Brick

AC Outlet

Chapter 5: Operating System Recovery 5-3

2. Insert the CD that contains the operating system image.

7452 Model Software CD LPIN

NT Win 3.1 Win95 Win98 Win2000 DOS 7452-30xx D370-0461-0100 D370-0456-0100 D370-0458-0100 D370-0460-0100 Not Supported D370-0455-0100

7452-35xx D370-0469-0100 D370-0465-0100 D370-0467-0100 D370-0468-0100 D370-0519-0100 D370-0466-0100

7452-4000 D370-0474-0100 Not Supported D370-0472-0100 D370-0473-0100 D370-0518-0100 D370-0471-0100

3. Boot the terminal.

You should see a message during boot indicating that the CD-ROM has been recognized:

Micro Solutions BACKPACK CD-ROM v0.3 . . . Booting from BACKPACK CD Starting MS-DOS

4. Follow the DOS screen prompts. After each entry you are asked to confirm your input. You can use 1 or y for Yes, 2 or n for No.

5. Enter whether or not you want to perform Disk verification. (Answering Yes takes twice as long, but is recommended.)

If Yes is selected: • The Ghost software verifies write operations and handles bad

FAT clusters.

• The Ghost error file (GHOST.ERR) is displayed before rebooting

If No is selected: • The Ghost error file is displayed before rebooting only if Ghost

aborts.

Caution: If the error file is displayed, the batch file pauses for user input before rebooting. You may use Ctrl-C to cancel out of the batch file if you want to see the error file again, but nothing should be done that writes to the hard disk before rebooting. GHOST.ERR is on the RAM disk and is lost on reboot.


6. Select which type of recovery you want to perform from the next menu (normally option #1).

1) Redo entire disk with the first partition the same size.

2) Redo the first OS partition.

3) Redo the second OS partition.

4) Press any key to continue or CTRL-C to abort

The Ghost software then begins the disk recovery from the CD. It displays a progress bar and gives you an estimate how long the process should take.

When the recovery process is completed, the client hard disk is restored to its preinstalled condition, as originally received from the factory.

The computer automatically reboots the system after the process is complete.

7. Remove the CD during reboot for the OS to begin. When system is restored, reset the BIOS to normal defaults.

Completing the OS Installation (WinNT and Win2000) The system automatically reboots when the image recovery is complete. The OS is fully installed and also installs most of the additional software and drivers that are included in the disk image. Complete the mini-setup as follows.

1. After the terminal reboots, press Next at the Windows Setup screen.

2. Enter the User Name and Organization.

3. Enter the Computer Name for the client.

4. Enter the Administrator’s Account Password (optional)

5. When prompted, press Finish to reboot the client.

6. Log in when prompted.


Completing the OS Installation (Win98) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows.

For 7452-20XX 1. When the terminal boots it enters the Windows setup routine.

Note: When installing Win98 on terminals with early processor boards (7452-30xx) there are few differences in the procedure as follows:

a) The terminal starts the Add New Hardware Wizard.

b) For each device found, permit Windows to search for new drivers (take defaults).

c) After each driver is installed you are asked to reboot. Answer No.

2. At the User Information screen, enter the User information. This can be done using a keyboard or you can use the touch screen keyboard. After entering the information, press Enter or touch OK.

3. Go into the Control Panel and set the terminal Date and Time.

For 7452-35xx/40xx The system automatically reboots when the image recovery is complete. The OS is fully installed and also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows.

At the User Information screen, enter the User information. This can be done using a keyboard or you can use the touch screen keyboard. After entering the information, press Enter or touch OK.


Completing the OS Installation (Win95) The system automatically reboots when the image recovery is complete. The OS is fully installed and also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows.

At the User Information screen, enter the User information. This can be done using a keyboard or you can use the touch screen keyboard. After entering the information, press Enter or touch OK.

Completing the OS Installation (DOS) The system automatically reboots when the image recovery is complete and opens at the DOS C: prompt.


Gold Disk Contents This section describes the contents of each of the Gold Disk Images, including all the additions and changes that were made on top of the generic operating system.

Important: For each operating system, NCR strongly recommends that the drivers placed in the c:\install directory be left there for the purposes of servicing and maintaining the system. If you are using the information in this section to build your own operating system image and not using NCR's provided OS Recovery image as a base image, then we recommend that all installed drivers be placed in a similar c:\install directory for support.

NCR 7452/7453-4000 Win95 OS Recovery Software (LPIN: D370-0472-0100)

• Microsoft Windows 95 OSR2 installed

• Microsoft Internet Explorer 5.5 installed (5.50.4134.0600)

• SMI Lynx 3DM Video driver installed (4.12.01.0034)

• SoundFusion Audio driver installed (4.12.2885)

• Intel 82559 Ethernet LAN drivers installed (5.00.66.0000)

• PIIX IDE BusMaster drivers installed (3.3.0.2)

• NCRSYSM driver installed (2.2.1)

• Windows Installer installed (1.1)

• Backpack CD-Rom drivers available (2.04)

• M-Systems DiskOnChip 2000 driver available (4.2)

• MicroTouch drivers available (5.62)

• Edgeport USB drivers available (1.15.2)


The following drivers are not installed automatically, but can be installed from their respective locations (Readme files exist in these locations, as well):

• Backpack CD-ROM C:\Install\Drivers\CDRom • M-Systems DiskOnChip C:\Install\Drivers\DskonChp • MicroTouch C:\Install\Drivers\Touch • Edgeport USB C:\Install\Drivers\USB

Furthermore, the following settings/revisions have been configured:

• Preinstalled Win95 to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and

Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive

• Added Userinfo.exe to Start Menu to capture User Name, • User Organization, Computer Name, and Workgroup (once the

user has entered this information, userinfo will remove itself from the Start Menu)

• Established a 2gb FAT16 primary system partition • Established a secondary FAT32 partition that fills the remainder of

the drive • Included necessary OS cab files in C:\Install • Exposed to both EM and EM+ video chipsets • Installed Intel Proset Utility • Enabled DMA • Disabled Plug and Play BIOS in Device Manager • Disabled game device • Removed/refreshed USB (to move from 'Other Devices' to • 'USB Controller' in Device Manager) • Set color to High Color (16 bit) Note: This product should only be used on 7452/7453 terminals with a Microsoft Windows 95 license.


NCR 7452/7453-4000 Win98 OS Recovery Software (LPIN: D370-0473-0100)

7452/7453-Series 4000 Win98 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7452/7453 POS terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.bid) are downloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory. This allows installing the following software:

• Microsoft Windows 98SE installed





• NCRSYSM driver installed (02.01.01.004)


• Backpack CD-ROM drivers available (2.04)




Backpack CD-ROM C:\Install\Drivers\CDRom

MicroTouch C:\Install\Drivers\Touch

Edgeport USB C:\Install\Drivers\USB


• Preinstalled Win98 to include the Product ID Number (PID)


• Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under:

HKey-Local_Machine\Software\NCR\Gold Drive

• Added Userinfo.exe to Start Menu to capture User Name, User Organization, Computer Name, and Workgroup (once the user has entered this information, userinfo will remove itself from the Start Menu)

• Established a FAT32 primary system partition that fills the entire drive

• Included necessary OS cab files in C:\Install

• Exposed to both EM and EM+ video chipsets

• Installed Intel Proset Utility

• Installed SMI Video Control Panel (4.3.5)

• Applied a Microsoft hotfix to replace usbhub.sys version 4.10.2222 with 4.10.2223; this executable has been placed in C:\Install\Drivers\USB\Hotfix

• Enabled DMA

• Disabled DSound Acceleration and Sensaura/EAX in the SoundFusion control panel

• Disabled game device and joystick

• Set to High Color

• 'Enable PME' (in Intel Proset utility) set to 'Hardware Default'

• Muted the Volume Line-In

• Placed TerminalCheck.exe in Run Registry to ensure image is used on the proper platform.

Note: This product should only be used on 7452/7453 terminals with a Microsoft Windows 98 license.


Note: For each operating system, NCR strongly recommends that any drivers placed in the C:\Install directory is left in tack for the purposes of servicing and maintaining the system. If you are using this information in order to build your own operating system image and not using NCR's provided OS Recovery image as a base image, we recommend that all drivers that are installed be placed in a similar C:\Install directory for support.


NCR 7452/7453-4000 NT Operating System Recovery Software (LPIN: D370-0474-0100)

7452/7453-Series 4000 NT Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7452/7453 POS terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.bid) are downloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory. This allows installing the following software:

• Microsoft Windows NT with SP4 installed





• NCRSYSM driver installed (02,02,01,002)




• Edgeport USB drivers available (1.50)







• Preinstalled NT to include the Product ID Number (PID)



• Ran Sysprep (so that the mini installation will run on initial boot) with the following parameters:

- Skip EULA

- Automatically include PID

• Host.cmd set in RunOnce to update the registry

• Established a 2gb FAT16 primary system partition

• Established a secondary NTFS partition that fills the remainder of the drive


• Made SP4 folder (already installed) available in C:\Install

• Made SP6a folder available in C:\Install (not installed)



• Installed Intel Proset utility

• Enabled DMA

• Muted Volume Line-In


Note: This product should only be used on 7452/7453 terminals with a Microsoft Windows NT license.


Note: For each operating system, NCR strongly recommends that any drivers placed in the C:\Install directory be left in tack for the purposes of servicing and maintaining the system. If you are using this information in order to build your own operating system image and not using NCR's provided OS Recovery image as a base image, we recommend that all drivers that are installed be placed in a similar C:\Install directory for support.


NCR 7452/7453-4000 Win2000 Operating System Recovery Software (LPIN: D370-0518-0100)

7452/7453-Series 4000 Windows 2000 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7452/7453 POS terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.bid) are downloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory. This allows installing the following software:

• Microsoft Windows 2000 Professional w/ SP2 installed


• SMI Lynx EM/EM+ Video driver installed (5.0.2195.148)

• SoundFusion Audio driver installed (5.12.01.3041)


• NCRSYSM driver installed (2.2.1.2)










• Preinstalled W2K to include the Product ID Number (PID)




• Ran Sysprep, using sysprep.inf and sysprep.bat, so that the mini installation will run on initial boot with the following parameters:

- Skip EULA

- Automatically include PID

• Established a FAT32 primary system partition that fills the entire drive


• Made SP2 folder available in C:\Install


• Exposed to a mouse so MicroTouch will install properly


• Installed Intel Proset utility

• Set virtual memory to 192-394

• Enabled APM

• Set 'APM monitor shutoff' to 'Never'

• 'Enable PME' (in Intel Proset utility) set to 'Hardware Default'

• Disabled game port

• Enabled DMA

• Set color to 16 bit


Note: This product should only be used on 7452/7453 terminals with a Microsoft Windows 2000 license.


Note: For each operating system, NCR strongly recommends that any drivers placed in the C:\Install directory be left in tack for the purposes of servicing and maintaining the system. If you are using this information in order to build your own operating system image and not using NCR's provided OS Recovery image as a base image, we recommend that all drivers that are installed be placed in a similar C:\Install directory for support.


Chapter 6: BIOS Updating Procedures

Introduction This chapter discusses procedures how to update the terminal BIOS The BIOS can be flashed from a disk, or a CD-ROM. The software is distributed on bootable CD-ROM media. The drivers that are necessary to run the CD-ROM are temporarily installed during boot.

7452-10xx, 20xx, 30xx, and 35xx software is provided on disk only. 7452-40xx software is provided on CD-ROM. Directions are provided on the CD-ROM to build a BIOS flash diskette for the NCR 7452-40xx. This chapter describes how to use a disk and/or CD-ROM to update the BIOS.

It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software User's Guide for information about that procedure.

Crisis Recovery In the event the BIOS becomes corrupt, such as the result of a power failure during the BIOS Update procedure, you can use the method discussed later in this chapter in the BIOS Crisis Recovery section to recover the BIOS.

6-2 Chapter 6: BIOS Updating Procedures

Flexible Diskette Updating Procedures (7452-10xx/20xx/30xx/35xx)

Boot the workstation using Disk 1 of the 7452 BIOS and BIOS Update Software (LPIN: A370-0038-0000, Rel. 3.01.00 or P/N: 497-0421588) and the Startup Menu displays:

1. Flash 7452 PC BIOS (Model 10XX, 20XX, 30XX, 35XX) 2. Flash Memory Dump ROM(Model 10XX, 20XX, 30XX, 35XX) 3. Flash NT Mem Dump ROM (Model 20XX, 30XX, 35XX) 4. Flash LCD BIOS on ISA Card (Model 10XX, 20XX, 30XX) 5. Flash AMD BootWare 1.x LAN Boot ROM (Model 30XX, 35XX) 6. Flash AMD MBA 4.x LAN Boot ROM (Model 30XX, 35XX)

Note: If you will be updating the LCD BIOS on the ISA Board, read the instructions in that section before proceeding.

Updating the PC BIOS 1. To update the PC BIOS select Item 1 (Flash 7452 PC BIOS) from the

Startup Menu and then press Enter. The PC BIOS selections display: 1. Flash PCBIOS on 7452-10xx (80486) 2. Flash PCBIOS on 7452-20xx (Pentium) 3. Flash PCBIOS on 7452-30xx (686) 4. Flash PCBIOS on 7452-35xx (CRT) 5. Flash PCBIOS on 7452-35xx (LCD/Simultaneous)

2. Select Item 1 (7452-10xx) or Item 2 (7452-20xx) and then press

Enter. If you make a wrong selection, an error message displays. Reboot and try again.

3. After a successful BIOS update, reboot the workstation.

4. When the system reboots, press F2 at the screen prompt to enter Setup.

5. In the Exit menu, select Load Default Values.

Chapter 6: BIOS Updating Procedures 6-3

6. Go to the ADVANCED MENU and set RESET CONFIGURATION DATA to [YES].

7. Exit Setup and Save Changes.

Updating the Memory Dump ROM Note: The hardware must be installed and enabled to successfully update the Memory Dump ROM.

1. From the Startup Menu select Item 2 (Flash Memory) or Item 3 (Flash NT Memory) and then press Enter. After some drivers load, one of the following messages display:

If the current and new versions are different:

MEM DUMP Current: 497-xxxxxxx New Ver: 497-yyyyyyy _____________________________________________ 0 - Abort, 1 - Continue

If the ROM already contains the same version:

BIOS already has specified contents.

If the Memory Dump ROM is not installed or enabled: Memory Dump ROM Not Found.

2. If the versions are different, press 1 to update the ROM. If the

update is successful, the following message displays:

A ROM device was modified. Reboot!

3. If the Memory Dump ROM is not installed, you cannot proceed until it is. If it is not enabled, find out from the customer why it is disabled before proceeding.


Updating the LCD BIOS on the ISA Board Note that this option updates the LCD BIOS on the ISA Board, not the normal VGA ROM on the Motherboard. If the ISA LCD board is not installed and enabled, you cannot run this option.

Before trying to update the LCD BIOS on the ISA board:

• Exit this update utility.

• Go into the workstation BIOS and disable video shadowing.

• Restart this update utility.

When you have finished updating the BIOS on the LCD board:

• Go back into the workstation BIOS and re-enable video shadowing.

• Follow the instructions below to update the ISA VGA BIOS

1. From the Startup Menu select Item 4 (Flash LCD BIOS on ISA Card) and then press Enter. The LCD BIOS selections display: 1. Flash Mono LCD BIOS on ISA Card 2. Flash Color LCD BIOS on ISA Card 3. Flash ACTIVE MATRIX LCD BIOS on ISA Card

LCD Screens Only: View ID label on LCD rear panel to determine if LCD is monochrome (1000 series) or color (2000 series).

2. Select the desired image and then press Enter. After some drivers load, one of the following messages display:

If the current and new versions are different: VGA BIOS Current: 497-xxxxxxx New Ver: 497-yyyyyyy _____________________________________________ 0 - Abort, 1 - Continue



3. If the versions are different, press 1 to update the ROM. If the update is successful, the following message displays:


A ROM device was modified. Reboot!

4. After a successful BIOS update, reboot the workstation.

Updating the LAN Boot ROM 1. From the Startup Menu select Item 5 (Flash AMD BootWare) and

then press Enter. After some drivers load, one of the following messages display:

If the current and new versions are different:

LAN BOOT Current: xx.xx New Ver: yy.yy ______________________________________________ 0 -Abort, 1 - Continue



If the LAN Boot ROM is not installed or enabled:

PCnet-ISA LAN HW not detected. Note: On the Startup Menu, Item 6 (Flash AMD MBA) is for updating 4.x ROMs to the latest version. Purchase LPIN G370-1529-0000 to upgrade an AMD BootWare 1.x ROM to the AMD MBA 4.x ROM.

2. If the versions are different, press 1 to update the ROM. If the update is successful the following message displays:

A ROM device was modified. Reboot! 3. If the LAN Boot ROM is not detected, install and/or enable it.

4. After a successful update of the BIOS, reboot the workstation.


CD-ROM Updating Procedure (7452-40xx)

The following sections describe how to use the CD-ROM to update the BIOS.

Prerequisites The drivers necessary to run the CD-ROM are temporarily installed during boot. Additionally, the 7452 require the following when performing a BIOS update using a CD-ROM:

• Bootable CD-ROM drive (2336-K024)

• Keyboard

• Keyboard NCR BIOS and BIOS Update Software (LPIN: A370-0022-0100)

7452-40xx Prerequisite On terminals equipped with Pentium III/Celeron processors you must release memory resources to permit CD-ROM access. Refer to the Setup chapter and make the following changes to the BIOS settings (Setup Utility).

• Reset BIOS to Default settings

• Set the Parallel CD-ROM Boot to Enabled

• Set the On-Board Intel PXE to Disabled


Updating Procedures 1. Connect the External CD-ROM Drive (2336-K024) to the parallel

port on the terminal.

2. Connect the Power Cable to the CD-ROM power connector and an AC outlet.

ISA

18249

Parallel Connector

Parallel Connector

Power Brick

AC Outlet

3. Insert the BIOS update C4D.

NCR BIOS and BIOS Update Software (LPIN: A370-0022-0100)

4. Apply power to the terminal.

5. Press F2 at the screen prompt to enter Setup.

6. In the Advanced menu, select Multiple ROM Menu.


7. Set the Parallel CD-ROM Boot to Enabled.


As the terminal reboots, you should see a message during boot indicating that the CD-ROM has been recognized: Micro Solutions BACKPACK CD-ROM v0.3 . . . Booting from BACKPACK CD Starting MS-DOS

9. Follow the screen prompts on the client to update the BIOS. You can select two methods to run the update program.

• Automatic BIOS Update – update process runs unattended

Note: You will see a prompt for terminal model and serial number information if the program detects invalid information in the current BIOS, or if you are replacing the processor board, in which case there is not model/serial number information in the BIOS.

Important: Model/Serial Number is mandatory for FitClient operation.

• Interactive BIOS Update – permits you to input/replace the model/serial number information that is stored in the BIOS.

Note: Model/Serial number data that is currently stored in the BIOS is displayed during power up.

10. You should see a green window, indicating a successful update.

11. Remove the CD. The system automatically reboots

12. When the system reboots, press F2 at the screen prompt to enter Setup.

13. In the Exit menu, select Load Setup Defaults.

14. Go to the Advanced menu and set Reset Configuration Data to [Yes].



Creating 7452-40xx Diskettes from CD-ROM 1. Insert the BIOS Update CD into the CD-ROM drive.

2. The README.txt from Notepad appears, exit notepad.

3. The Update folder appears, click on the Folders icon at the top of the explorer page.

4. Click on the CD-ROM drive

5. Double-click on the Diskette Folder.

6. Double-click on the makedisk.bat icon.

7. Insert a new diskette into drive A:\, press any key.

The 7452/7453-40xx BIOS Update Disk is automatically created. Remove and label diskette when completed.

8. Insert another diskette into drive A:\ to create the 7452/7453-40xx Crisis Recovery Disk, press any key to continue.

When finished remove and label the diskette from the drive.


BIOS Crisis Recovery The procedures below provide a way to restore the BIOS resulting from a non-recoverable condition.

Note: Use this BIOS crisis recovery procedure only for a NON-RECOVERABLE BIOS failure. A non-recoverable BIOS state typically results from power loss during a flash BIOS update process. This is a rare occurrence and should not be confused with other hardware errors that cause a no video state. This procedure is not intended to be used for changing or upgrading an operational BIOS.

Required Hardware Part Number Part Name Use

PC with at serial port Download BIOS

497-0408349 Cable, 9-Pin Female to 9-Pin Female RS232

PC to terminal connection

497-0413418 Parallel Dongle Forces BIOS recovery

Required Software

Acquire the following software from NCR.

NCR 74xx BIOS and BIOS Update Software LPIN: A370-0022-0100 P/N: 497-0424310


Recovery Procedures 1. Connect the Parallel Dongle to the parallel connector on the

terminal.

19511ParallelPort

Com1

2. Connect the two machines with the RS-232 cable. Use COM Port 1 on both machines.

19509NCR 7460 PC

RS-232 Cable

3. Boot the PC in the DOS mode with CD-ROM support.

Note: The PC must be running in the DOS mode (not in a Windows DOS box) for the software to operate correctly.

4. Insert the BIOS update CD into the PC.

NCR BIOS and BIOS Update Software LPIN: A370-0022-0100


5. Apply power to the terminal.

6. On the PC, change directory to the CD-ROM drive.

E: [Enter]

7. Enter the update command: EMBflash [Enter]

8. Select the number for the 7452 terminal from the menu list:

1) 7454 2) 7401 3) 7452 4) 7453 5) 7455 6) 7460 7) 7451 8) 7456 3 [Enter]

A blue screen displays as the program runs, showing the program progress, followed by a green screen, indicating a successful load.

PhoenixPhlash Status

PRESS ANY KEY TO EXIT

Flash memory has been successfully programmed

19502 The Class/Model/Serial # information is deleted using the Crisis Recovery procedure. Use the normal BIOS update procedures as discussed earlier in this chapter to restore the information.


Cable/Connector Pin-Out Information

Parallel Dongle

19513

25-Pin D-shell Receptacle(Viewed from wiring side)

25 24 23 22 21 20 19 18 17 16 15 14

13 12 11 10 9 8 7 5 4 3 2 16

RS-232 Cable

19512

12

34

567

8

12

34

567

8

P1 P2

9-PinD-shell

Receptacle16

59

P1 P2

165

9

9-PinD-shell

Receptacle


Chapter 7: Memory Dump

General Memory Dump Information In the event of a catastrophic software failure (system lock up), the 7452 provides a means to dump the contents of the system memory contents (CMOS and RAM) to a file that can then be analyzed using the Memory Dump Analyzer Utility.

In order to get a memory dump on the 7452-4000 it must first be configured with the Active Tree Card. The Passive Tree Card (available feature on earlier terminals) does not support memory dump.

Supported Operating Systems The following table provides a summary of operating systems supported by the Memory Dump Utility.

7-2 Chapter 7: Memory Dump

Summary of Operating Systems

Operating System Memory Dump Support Notes

MS-DOS Inherent

Pharlap 286 DOS Extender

Requires slight application modification

Not supported with usage of EMM386. Instead, QEMM must be used if memory manager required.

Windows 3.1 Windows 3.11 Windows for Workgroups 3.1 Windows for Workgroups 3.11 Windows 95

Requires installation of VNCRDMPD.386

Standard mode operation not supported with EMM386 installed. Instead, QEMM must be used if memory manager required for Standard mode operation.

Windows 98 Not Supported

Windows 2000 Supported

Windows NT Supported

OS/2 Not supported

Memory DUMP ROM Base Address The base memory location for the 16K Memory Dump ROM is configurable via switches on the Riser board. The following addresses can be selected:

• C8000h

• CC000h (default)

• D0000h

• D4000h

• D8000h

A sixth switch position disables the Memory Dump ROM.

Chapter 7: Memory Dump 7-3

Riser Board Base Address Along with the Memory Dump ROM, the Riser board contains I/O ports and registers that govern usage of CMOS, confirms the memory dump switch has been activated, and identifies the Riser Board. These I/O addresses can be based at any one of 4 locations, configurable via switches on the Riser board. The valid base addresses are:

• 0x0100 (default)

• 0x0120

• 0x0140

• 0x0160

Updating the Memory Dump ROM Image The Riser Board's Memory Dump ROM is a flash programmable 16K ROM, permitting easy updates to newer software releases. The 7452 Memory Dump ROM's image is contained in the file 7452mdmp.bin.


DOS Memory Dump Specifics In the event of a catastrophic software failure (system lock up), the 7452 provides a means to dump the contents of the system memory contents (CMOS and RAM) to a file that can then be analyzed using the Memory Dump Analyzer Utility.

Workstations running MS-DOS are fully supported by the Memory Dump process. No additional runtime software is required.

Dump Process Overview The memory dump process writes the data onto diskettes. As each diskette is filled, the user is prompted for another. When the memory dump is complete, all diskettes successfully used in the dump denote a set of diskettes that comprise a single consolidated memory dump image. The data from the diskettes is then moved to hard disk and the consolidated dump image file reassembled from its component pieces.

Note: The workstation must remain powered up following the system lock up, before performing the memory dump, else the memory contents will be lost.

Restrictions and Limitations The Memory Dump functionality has the following restrictions and limitations:

• Dumps to flex drive only. No hard disk or LAN support is provided.

• All dumps are written to drive A:

• 1.44 MB diskettes and 12-bit FAT are the only supported media.

• Diskettes must be preformatted.

• Memory between the base 640K and the start of extended memory is not dumped.


• No control header information is added to the diskette dump files. Human error can cause memory dump images to be rebuilt incorrectly. An example would be mixing files from different memory dumps.

• No video or keyboard interaction during the memory dump process. All information is provided to the user by way of speaker tunes and beeps.

• Reinitializing CMOS clears the area the Memory Dump ROM stored the previous NMI vector value. However, software that permits the re-initialization will force the user to reboot (diag.exe) so this should not be an issue.

• If a protect mode NMI hander is not set up to direct NMIs to the real mode vector captured by the Memory Dump ROM, the system experiences the default protect mode NMI handling defined by the operating system and/or compilers used. Often this is a fatal system error. There is a timing window in the Pharlap 286 DOS-Extender support. This window is between the operating system starting protect mode and the application configuring the system to pass protect mode NMIs to the real mode vector. Default protect mode NMI handling occurs during this time frame.

• When the dump switch is pressed the signal SERR# is introduced onto the BUS producing a NMI. If the Memory Dump ROM's NMI handler is not invoked at this time, further activation of the memory dump switch will not produce a NMI as no software has run to re-enable the SERR# signal to produce a NMI. This would only occur in real mode if third party software captured the NMI vector and did not forward it to its previous handler. Under protect mode this can occur if the dump button's NMI is handled by the default protect mode NMI handler.

• The register contents stored within CMOS are those seen at entry to the Memory Dump ROM's NMI handler and do not specifically match those that would be most useful - those of the application interrupted.


• Intel 386 or higher processor, required as the Memory Dump ROM, is compiled with the .386 option in order to do 32-bit port reads and writes for the PCI chip configuration.

• Diskette drive must support change line.

• 512 bytes is the only supported sector size. This is the sector size MS-DOS is hard coded throughout to support.

• Corruption of the interrupt vector table will prevent memory dumps from working. If the NMI is not routed through to the ROM, the memory dump process cannot start. The Memory Dump ROM uses several BIOS interrupts to access the diskette, get time and date, and determine the amount of extended memory present. Corruption of the interrupt chain for these BIOS interrupts will prevent memory dumps from working.

• Memory dumps are not supported with Nu-Mega's Soft-ice or other equivalent programs installed. The ROM's accessing extended memory for dumping of addresses past the 15.75 MB boundary with Soft-ice 2.80 installed results in Soft-ice popping up and proclaiming a protect violation, failing the dump process.

• Memory dumps initiated while at Nu-Mega Technologies' Soft-ice prompt will not complete. Soft-ice seems to absorb the NMI when it is active on the screen. When the user exits the debugger and returns to DOS, the dump does not then occur and further depressions of the memory dump switch will not cause a memory dump to start. At this point, the dump requested bit of the riser board's FPGA is active and the NMI actually occurred - only Soft-ice absorbed it and the normal NMI vector chain was not activated. A NMI occurred due to the dump switch (absorbed by Soft-ice) and no software has run to re-enable further memory dump switch NMIs. To enable a memory dump, the user must use either reboot, or use Soft-ice's port read/write capability to re-enable NMIs, then exit Soft-ice and press the dump button.


• Installation of Microsoft's APM module power.exe without enabling the 7452's PC BIOS APM options will result in failed memory dumps if emm386.exe is also installed. The combination of emm386.exe and power.exe without the BIOS's APM support enabled causes emm386.exe to take an exception and halt the system when the memory dump button is pushed. emm386.exe displays a message: EMM386 has detected error #13 in an application at memory address 0048:0637. To minimize the chance of data loss, EMM386 has halted your computer. For more information, see the readme.txt file. To restart your computer press ENTER. Users installing power.exe should have the BIOS APM option enabled.

• 7452 Release 1.0 memory dump ROM trashes about 10K of base memory for its use as RAM data. This area is located near the upper end of the base 640K. There are two issues with this scenario:

− The user may want to view some of the trashed area. The contents dumped will be the ROM's RAM data and not the original contents.

− The brute force use of the location for RAM data disregards all software positioned at this area. If software is loaded in that location that captures or handled int 13h or int 15h, the dump process will hang when the ROM issues the interrupt request.

• For Pharlap 286 DOS-extender, Windows standard mode environments must not have EMM386.exe installed. EMM386 has an NMI handling bug which prevents the memory dump process from operating. Users wanting to perform a memory dump in these environments should remove EMM386 or substitute QEMM for EMM386.


Performing the Memory Dump The number of diskettes required to perform the memory dump varies depending on your system configuration.

Workstation Memory Capacity

(MB)

Number of 1.44 MB Diskettes Required

2 2 4 3 8 6

16 12 32 23 64 46

Note: Diskettes must be preformatted.

Fewer diskettes can be used if only the first part of the dump is needed.


1. To access the Memory Dump Switch, you must insert a small pointed object, such as an unfolded paper clip, through the opening to the left of the LEDs to reach the area shown below.

14655

"Heart Beat" (Red)+5 V (Green)

LAN Link Integrity (Green)

Memory Dump Switch

New Style

+12 V (Green)-12 V (Green)

Power Good (Green)

"Heart Beat" (Red)Memory Dump Switch

Old Style

2. Insert a diskette into the flex drive.

The system CMOS is dumped first, followed by the 640 KB of base memory. After this the extended memory is dumped.

Tunes/Tones Periodic tunes/tones are sounded as memory is copied to the diskettes. The following tones are used:

Success tune - an upbeat 4 note song

Failure tune - 4 note song that's deeper toned and more depressing than the success tune.

Extended flat tone - denotes diskette related information. The tone is about 2 seconds and is clearly distinguishable from a beep.


Tune/Tone Meaning

Success Tune (played once)

The memory dump process successfully started.

Success Tune (played repeatedly)

The memory dump process successfully completed.

The current diskette was successfully written to and is the last of the set.

Failure tune, followed by two groups of beeps (with a short delay to distinguish the end of a sequence)

The memory dump attempt failed. These are fatal errors.

1,1 - max retries exceeded (generally disk error retries)

1,2 - cannot forward non-dump NMI to previous NMI vector, as this value stored in CMOS has been cleared.

2,1 - failed resetting the disk subsystem 2,2 - diskette does not support change

line 2,3 - failed reading a sector from diskette

Extended flat tone, followed by a Success tune (repeated sequences, with a short delay to distinguish the end of a sequence)

The current diskette was successfully written to and another diskette is needed. Remove the diskette, label it as disk x, save it as part of the dump image set, and insert another diskette.

Extended flat tone, followed by two groups of beeps (repeated sequences, with a short delay to distinguish the end of a sequence)

Diskette related information.

1,1 - insert a diskette. 1,2 - diskette found in drive is part of a

previous dump. Remove diskette, and insert first dump diskette.

2,1 - diskette failed. Remove diskette. 2,2 - invalid media (non-1.44 MB

diskette). Insert a valid disk.


Either of the following tones are sounded when a diskette is successfully added to the set of disks composing a memory dump image:

• The Extended tone/Success tune is played, indicating the diskette has been successfully written to and that another diskette is required.

• The Success tune is repeatedly playing, indicating the dump process is complete and the current diskette is the last disk in the set.

Disk Format The Memory Dump ROM writes the data to the diskette in the form of a binary FAT compatible file. The ROM directly writes the FAT table information required to permit DOS to interpret the file as a normal binary file. Each diskette receives a single file named dumpinfo.xxx. The extension .xxx is a number denoting the sequential position of the diskette in the consolidated dump image. This extension starts at 001 and increments with each additional diskette used.

Note: All pre-existing data on the diskette is overwritten during the dump process.

Each diskette's dumpinfo.xxx file is created with the same time and date information to help designate a diskette as being part of a specific set.

Moving the Files to Hard Disk and Reassembling Once the memory dump is complete, you have a set of diskettes, each with a single binary file dumpinfo.xxx. The next step is to move all files on the diskettes to a hard disk. Copy the files to the hard disk using the standard DOS copy command. The copy command MUST have the binary file option /b specified each time it is used.

Note: The amount of hard disk space required to assemble the file is twice the memory dump image size (individual files plus composite image).


After the files are on the hard disk, the DOS utility assemble.exe is run to build the memory dump image from the individual files. The individual diskette files will be left on the hard disk and must be removed manually.

Follow these steps when reassembling the diskettes onto the PC:

1. Change to a directory on the PC that has no other dumpinfo.xxx files. This is important to prevent files from different memory dumps being intermixed.

2. Copy each diskette's dumpinfo.xxx file to the hard disk using copy /b a:\dumpinfo*.

3. Reassemble all individual component files into the memory dump image by running assemble.exe.

Note: After assembling the files the image is reassembled and ready for analysis by NCR.


Flow Chart A high level flow chart of a typical successful memory dump follows:

Start

User pressesdump switch

ROM's NMIhandler called

Is NMI a dumprequest?

2

Sounds success tune once to

indicate dumpstarted

Pass NMI on to

previous handler

Sound tone/1-beepsequence to

indicate need disk

Has disk beeninserted?

1

16853

Yes

Yes

No

Fill diskettewith data

More data todump?

Sound tone/success tune

sequence. Disksuccessfully filled

Has disk beenremoved?

No

Sound success tune repeatedly

to signal successful dump

No

Yes

1

2

No Done

Note: Currently there are no tools available to analyze the dump in the field. The diskettes containing the dump can be sent to NCR Corporation, RSG-Atlanta for analysis.


Pharlap 286 DOS Extender Pharlap's 286 DOS-Extender runs in real and protect mode. If the memory dump switch is activated while the DOS-Extender is in real mode, the memory dump process works by default. However, protect mode NMIs default to an exception message and the DOS-Extender will exit to the DOS prompt. Runtime code must be added to the application to configure the protect mode NMIs to be handled by the real mode NMI interrupt vector. This functionality is provided by a Pharlap API. The API, DosSetPassToRealVec(), configures the 286 DOS-Extender to manage everything necessary for protect mode interrupts to be routed to the real mode interrupt vector.

The following code must be incorporated by Pharlap 286 Dos-Extender applications to enable memory dumps. It should be run as part of the application's initialization: /* Protect mode NMIs must be redirected to the real mode NMI vector to enable memory dumps on 7452 */ #define NONMASKABLE_INTERRUPT 0x02 REALPTR rhandler; PIHANDLER oldprot_handler; REALPTR oldreal_handler; /* initialize rhandler to the existing real mode NMI vector */ if (DosGetRealVec(NONMASKABLE_INTERRUPT, &rhandler) != 0) { /* handle failure to get existent real mode NMI vector */ } else { /* Configure Pharlap to send protect mode NMIs to rhandler (the preexisting real mode NMI vector). The previous protect mode and real mode NMI vectors are returned in oldprot_handler, and oldreal_handler respectively - oldreal_handler will return with rhandler's value, as the real mode vector's value is not changed. */ if (DosSetPassToRealVec(NONMASKABLE_INTERRUPT, rhandler, &oldprot_handler, &oldreal_handler) != 0) { /* handle failure to get set Pass To Real */ } } /* remember to restore the interrupts upon exiting */


There is a small timing window between the protect mode operation and the application's configuring the protect mode NMIs to be handled by the real mode NMI vector handler. NMIs arriving in this window are processed by the default NMI handler. This code also defaults all protect mode NMIs to be handled by the real handler even if the NMI was not a result of pressing the memory dump switch.

The DosSetPassToRealVec() API is not provided by Pharlap's TNT DOS-Extender. TNT provides APIs for handling real mode NMIs in protect mode, but not for handling protect mode NMIs in real mode.


Memory Dump Assembler The Memory Dump Assembler is a simple DOS application that reassembles the binary files resulting from a memory dump into a consolidated memory dump image. The utility is part of the Memory Dump Analyzer Utility (497-0406704). The file name is assemble.exe, which is a command line driven application. The command line is:

assemble -i <input file's basename> -o <output file name> where:

-i specifies the basename of the input files (8 characters max). All input files must have the same basename. Do not specify an extension. The default basename is dumpinfo, which is the basename used by the memory dump process.

-o specifies the destination file name. Specify a maximum of twelve characters including the extension, using the FAT 8.3 filename format. The default filename extension is *.dmp.

The diskette files composing the image must be moved manually to an empty subdirectory at a Memory Dump Analyzer workstation. Once all the files are on the hard disk. Run assemble.exe from that directory. assemble.exe uses all files in the current directory with the configured base name and a numerical extension in the form .001, .002, etc, to build the Memory Dump Analyzer compatible image. assemble.exe stops when a file with the next sequential extension cannot be located. Use care to not skip any files when moving the diskette files to hard disk. A list of files used in building the image will be displayed upon exit.

Note: The amount of hard disk space required to assemble the file is twice the memory dump image size (individual files plus composite image). The individual diskette files will be left on the hard disk and must be removed manually


Windows Memory Dump Specifics The memory dump process is driven by Non-Maskable Interrupts (NMIs). Pressing the dump button produces an NMI, which activates the memory dump logic. NMI handling is operating system dependent. Windows support requires capturing Windows protect-mode NMIs, switching to virtual 8086 (V86) mode, and issuing a software int 2 so that the existing memory dump ROM will be invoked and the dump completed.

Since standard-mode operation of Windows 3.1/3.11 and Windows for Workgroups automatically redirects protect mode NMIs to the real-mode interrupt vector table, memory dump support is inherently supported.

The default enhanced-mode Windows behavior due to a memory dump induced NMI is the infamous "blue screen" proclaiming a fatal memory parity error has occurred. The system halts. Supporting memory dump requires intercepting the NMI prior to this default behavior and invoking memory dump logic. This functionality is incorporated within a Memory Dump VxD, VNCRDMPD.386. It is applicable only to enhanced mode Windows operation.

Windows memory dump support invokes the existing Memory Dump ROM to perform the dump. The user interface is identical between the DOS Memory Dump and the Windows Memory Dump. The dump image file format is identical to that obtained from a DOS workstation, and the same Memory Dump Analyzer application is used for all environments.


Prerequisites Windows 2000 and Windows NT systems require the preparation outlined in the following sections prior to performing a memory dump.

Note: The memory dump file is intended to be analyzed by Microsoft or requires a certain level of Post Mortem expertise.

More Information For additional information about Windows Memory dump refer to the Microsoft web site and search their Knowledge Base for the following:

• Windows 2000 Memory Dump Options Overview (Q254649)

• Gathering Blue Screen Information After Memory Dump in Windows 2000 or Windows NT (Q192463)

Windows 2000 To enable memory dump on a Windows 2000 system, complete the following steps prior to performing the memory dump:

1. In the Control Panel, click on System.

2. In System Properties, select Advanced and then Startup and Recovery.

3. Under System Failure, check the following boxes: - Write an event to the system log - Send an administrative alert - Automatically reboot

4. In Write debugging information select Complete Memory Dump, and in Dump file: enter - C:\Memory.dmp.

Note: The size of the memory file can be very large. Therefore, the file should be dumped to the local drive or a network drive and not to diskettes.


5. Check the box - Overwrite any existing files and enter OK. Do not reboot the system yet.

6. Click on START→Run. Enter regedit and click on OK.

7. Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Control\CrashControl.

8. Click on Edit and then on New.

9. Click on DWORD Value and enter NMICrashDump.

10. Highlight NMICrashDump. Click on Edit and then on Modify.

11. Enter a 1 in Value Data and enter OK.

12. Close the Registry editor.

13. Reboot the system for changes to take effect.


Windows NT To enable memory dump on an NT system, complete the following steps prior to performing the memory dump:

1. In the Control Panel, click on System.

2. In System Properties, select Startup/Shutdown.

3. In the Recovery Section and under When a STOP error occurs, do the following, check the boxes − Write an event to the system log − Send an administrative alert − Write debugging information to:

In the box enter the file name and the path to the local drive, example: C:\Memory.dmp Note: The size of the memory file can be very large. Therefore, the file should be dumped to the local drive or a network drive and not to diskettes.

− Overwrite any existing files − Automatically reboot

4. Click on Apply and enter OK.

5. Click on START→Run. Enter regedit and click on OK.

6. Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Control\CrashControl.

7. Click on Edit and then on New.

8. Click on DWORD Value and enter NMICrashDump.

9. Highlight NMICrashDump and in the Edit function. Click on Modify.

10. Enter a 1 in Value Data and enter OK.

11. Reboot the system for changes to take effect.


Restrictions and Limitations • In Windows 95/98, graceful shutdowns that flush the disk system

are not done. After the dump completes, the machine must be powered down then back up. File system data may be lost. This has the same degree of risk as powering down the workstation without selecting the shutdown option.

• Windows memory dumps may not always complete.

Troubleshooting

Condition: On a Windows 3.1/WFW/95 /98 based workstation, pushing the dump button results in the infamous windows "blue screen" proclaiming "System Error, Memory parity error detected. System halted."

Action: Install the VNCRDMPD.386 VxD. The blue screen fatal error is the default Windows NMI handler acting up.

Condition: On a Windows 3.1/WFW/95 /98 based workstation, pushing the dump button activates the previously installed Soft-ice for Windows with a page fault reported.

Action: Install the VNCRDMPD.386 VxD. The default Windows NMI handler produces the fatal "blue screen" proclaiming "System Error, Memory parity error detected. System halted." This code is attempting to execute and Soft-ice interprets it as a page fault.

Condition: On a Windows 95 /98 based workstation, the memory dump process hangs.

Action: Ensure the FS_CMOS.DOS driver in config.sys has the /NOBLOCK option set. The memory dump will hang if this is not set. The CMOS driver does not support the block driver option under Windows 95.


Condition: On a Windows workstation running standard mode, the system reboots or hangs when the dump switch is pressed.

Action: Remove EMM386.exe from the config.sys file. Memory dumps in the Windows standard mode (and Pharlap 286 DOS-Extender) environment are not supported with EMM386 installed. If such a memory manager is required, use QEMM.

Appendix A: Retail Keyboard Key Layouts

68-Key Keyboard There may be occasions when it is necessary to perform DOS functions on the 7453. The following illustration provides the character layout for the 68-key keyboard.

11371

m

a b c d e f g

h i j k l n

o p q r s t u

v

w

x

y

z

/

\

,

_

"

:

BS

SP

F1 F2

F3 F4

F5 F6

F7 F8

F9 F10

F11

F12

F14

F15

F16

F17

F18

+

CR0

1 2 3

4 5 6

7 8 9

* -

.

A-2 Appendix A: Retail Keyboard Key Layouts

Special Keypad Mode (68-Key keyboard only) On power up, if the 36 and 38 keys are pressed simultaneously before any other keys, the 68-key keyboard goes into the special mode with the PC Setup layout active. The alternate layout has the following keys.

F1 Up Arrow +

F2 Down Arrow -

ESC Right Arrow Tab

End Left Arrow Enter

Special PC Setup Keypad Mode Activated (68-Key Keyboard only)

14613

12 13 14

20 21 22

28 29 30

36 37 38 39

45 46 47 48

54 55 56

63 64 65 66

57

F1

F2

TAB END

7 8 9 ESC

4 5 6 +

1 2 3 CR

CRO .O

Note: The numeric keypad is shown in "calculator" layout. All unlabeled keys are inactive in special mode. The 68-key Basic Keyboard does not have an MSR or keylock.

Appendix A: Retail Keyboard Key Layouts A-3

68-Key Keyboard Special Keypad Mode To use the 68-key keyboard to run PC setup routines, the operator can place the keyboard into a special alternate layout mode that replaces the normal layout of the keypad and function keys.

The alternate layout has the following keys:

F1 Up Arrow + F2 Down Arrow - ESC Right Arrow TAB END Left Arrow ENTER

Note: The 68-key keyboard's special "PC Setup" mode is provided simply as a convenience feature. If the operator prefers not to use this mode, simply use a PC keyboard for system configuration.

To enter the special "PC Setup" mode, proceed as follows:

1. Power-up the system.

2. After the memory test completes, hold down key number 36 and key number 38 simultaneously (refer to the keypad layout in this chapter).

Make sure both keys are held down together on the full-featured 68-key keyboard. The status LED flashes red/green to indicate that the keypad entered the "PC Setup" mode. On the 68-key keyboard with no MSR, the speaker sounds one long beep.

Note: Ignore any "stuck key" error messages displayed as a result of the keys being held down.

The 36 and 38 keys must be the first two keys pressed after a power-on. If any other keys are pressed first, pressing the 36 and 38 keys simultaneously will not put the 68-key keyboard into the PC Setup mode.

3. Press the key required by the PC to put it into the BIOS configuration routine.


Use the special keypad layout to run the PC's BIOS Configuration routine. When you have completed configuring the PC, the 68-key keyboard can be taken out of "PC Setup" mode by either:

1. Pressing the "36" and "38" keys simultaneously again.

2. Power-cycling the system.

Special PC Setup Keypad Mode Activated (68-Key Keyboard) Upon power-up, if the "36" and "38" keys are pressed simultaneously before any other keys, the 68-key keyboard goes into the special mode with the following layout active.

14613

12 13 14

20 21 22

28 29 30

36 37 38 39

45 46 47 48

54 55 56

63 64 65 66

57

F1

F2

TAB END

7 8 9 ESC

4 5 6 +

1 2 3 CR

CRO .O

Note: Numeric keypad shown in "calculator" layout. All unlabeled keys are inactive in special mode. The Basic 68-key Keyboard (Non-Wedge) does not have a keylock, MSR, scanner port, or LED.


DynaKey Because many of the workstation setup routines require keys that are not present in the regular DynaKey keypad layout (such as the ESC and END keys), a standard PC keyboard is recommended for completing Setup functions. Although the DynaKey has a PC keyboard port, a PC keyboard may not be readily available to the operator. If only a DynaKey module is available refer to the text that follows which discusses the special DynaKey mode keypad. Otherwise, proceed to the Configuration Setup Procedures section.

Note: No setup is required for the DynaKey module itself at installation unless the factory default configuration needs changing. The operational parameters can be changed using the Wedge Configuration Utility (LPIN: G370-0701-0000) diskette or the 74xx Diagnostics (P/N: 497-0408905) diskette.

DynaKey Special Keypad Mode To use the DynaKey without a PC keyboard attached to run the workstation setup routines, you must place it in the DynaKey Special Keypad Mode. This mode replaces the normal keypad layout and function keys with special key assignments that are required to run setup. To ENTER the special mode, press the "7" and "9" keys simultaneously during POST diagnostics.

Note: The "7" and "9" keys must be the FIRST keys pressed during or after a power-up; otherwise, the keypad enters the normal layout.


Wedge (PS/2) DynaKey Special Mode Layout The following key layout is active in the special mode on the Wedge DynaKey.

14419

1 2 3

4 5 6

7 8 9

987

4 5 6

1 2 318 19 20 21

14 15 16 17

10 11 12 13

CR22 23 24 25

3534

F1

F2

26

27

28

29

30

31

33

32

F1

F2

ESC

EndTab -

+

0 Del


USB DynaKey Special Mode Layout The following key layout is active in the special mode on the USB DynaKey.

20070

F1

F2

26

27

28

29

30

31

32

33

F3

F4

F6

F5

F7

F8

34

35

912

Del

87

4 5 6

1 2 3

.

ESC

F10

F9

EndTab

1 2 3

4 5 6

7 8 9

24

18 19 20

14 15 16 17

10 11 13

CR25

21CR

022 23

0

Insert

Home

_


DynaKey Normal Keypad Mode After running setup the DynaKey can be reset to the normal mode by rebooting or by pressing the "7" and "9" keys simultaneously.

Wedge (PS/2) DynaKey Normal Mode Layout The normal keypad layout is shown below.

12389

Shift-F31 2 3

4 5 6

7 8 9

Shift-F2Shift-F1


987

4 5 6

1 2 318 19 20 21

14 15 16 17

10 11 12 13

0 CR22 23 24 25


Cntl-F1

Cntl-F2

Cntl-F3

.Shift-F9

3534

F1

F2

26

27

28

29

30

31

33

F3

F4

F5

F6

F8

32F7


USB DynaKey Normal Mode Layout The following key layout is active in the normal mode on the USB DynaKey.

912

20069

87

4 5 6

1 2 3

0 CR

F1

F2

26

27

28

29

30

31

32

33

1 2 3

4 5 6

7 8 9

22 23 24 25

18 19 20 21

14 15 16 17

10 11 13

F3

F4

F6

F5

F7

F8

F11

Shift-F10

F12

Shift-F8Shift-F7

Shift-F6Shift-F5Shift-F4

Shift-F3

Cntl-F2

Cntl-F1

34

35

.

CR

0


5932 USB Keyboard The 5932 USB Keyboard has a programmable keyboard matrix. The following illustration shows the location of the function keys and mathematical calculation keys in the default keyboard matrix configuration. Before using this keyboard for DOS functions on a 7452, make sure you have the current keyboard matrix layout.

Down

Page

Up

PagePause

Screen

Print

Lock

Num

Lock

Scroll

0

1

4

7

5

2

6

3

8 9O

<Shift

MNVCX BZ

Ctrl A l t

,

3

#

WQ

CapsLock

SA

1

Tab

~ !

2

@

TRE

D GF

4

$

65

%

IUY

JH K

7

& *98

(

> ?Shift

Al t

/

Ctrl

CR

P

L

[ ]

0 -

)

=

{ }

+ Ba c ksp a c e

ScrollCapsNumLock Lock Lock

ESC

Home

EndDelete

Insert

19759

F1 F2 F3 F4

F5 F6 F7 F8

F9 F10 F11

F12 LShft+F3

+ *

- /

ENTER

LShft+F4

LShft+F5

LShft+F6

LShft+F7

LShft+F8

LShft+F9

LShft+F10

Appendix B: Feature Kits

Below is a comprehensive list of the optional hardware Feature Kits that can be installed in the customer environment. Kit installation instructions (for those requiring instruction) are available on the Information Products web sites.

• NCR Intranet: http://inforetail.atlantaga.ncr.com

• Internet: http://www.info.ncr.com

To locate the installation guides on these sites:

1. Select General Search.

2. Select the Kits icon.

3. In the Title field, enter the Kit Title.

Example: Memory

or

In the Product ID field, enter the Kit Number.

Example: 7456-K141

1. Select Search

The file can be viewed online by left-mouse clicking on the pub title, or if you prefer to download the entire file you can right-mouse click on the title then a Save target as.

If you aren’t sure of the title of number you can display all kits associated with a terminal product class by:

1. In the Class drop-down list, enter the Class of the terminal.

Example: 7456

2. Select Search.

B-2 Appendix B: Feature Kits

Kit Number Title

2189-K001 Integrated Cash Drawer

2336-K024 CD ROM w/ Parallel Cable

2336-K112 USB PCI Expansion Card (7452-3500) Kit

2336-K200 Assembly – Adapter plate/insert/lockable lid

2336-K201 Assembly – Insert/lockable lid

2337-K002 12.1" LCD, power supply, aux. pwr. cable, stand

3030-K169 Four–port serial PCI RS-232 board expansion kit

7158-K901 7158 Cash Drawer Cable Lock Kit

7450-K430 KIT-COIN TRAY

7452-K023 400 MHz CPU upgrade kit for 7452/7453-3500.

7452-K026 Kit – 733 MHz CPU upgrade (7452-4000)

7452-K027 850 MHz CPU Upgrade (7452-4000)

7452-K103 Kit – USB+ power upgrade

7452-K117 Kit – 233 MHz MMX CPU upgrade

7452-K121 Kit - Internal UPS power supply w/2 AH battery

7452-K144 Kit - 8-Port serial card standard

7452-K150 Kit – 10 Base-T (AT)

7452-K156 Serial/parallel harness

7452-K158 Powered USB Daughter Card

7452-K164 Kit - Hard disk drive

7452-K167 Low Capacity Hard Disk Drive Kit

7452-K169 CDROM Upgrade Kit

7452-K171 Kit – Ethernet boot ROM (SLP, AMD)

7452-K183 32 MB flash disk

Appendix B: Feature Kits B-3

Kit Number Title

7452-K184 16MB Compact Flash Kit



7452-K193 Kit – Twist lock power cord, 5 m (Japan)

7452-K300 Kit – Peripheral tray

7452-K301 Peripheral Tray for 5964 Kit

7452-K304 Kit - Mono 9" CRT, tray mount

7452-K309 Kit – 9" CRT w/1 m cable

7452-K322 Kit - Tray mount, 2x20 customer display (no display assembly)

7452-K330 Kit - Japan top cover w/filler covers

7452-K332 Kit - Japan top cover option (2 roll tape dispenser)

7452-K333 Kit - 9.4" Mono LCD for integrated mount

7452-K402 Kit – 10" color CRT

7452-K404 Kit - Mono 9" CRT remote

7452-K409 Kit - Kanji VFD, no mount

7452-K419 Kit – 15" CRT

7452-K424 Kit – Display post

7452-K434 Kit – 9.4" mono LCD with remote mount

7452-K495 Serial number label for 2337-K002

7452-K498 Kit - US W&M label for 15" color CRT

7452-K499 Kit - US W&M scale parameter label

7452-K609 USPS specific items Kit

7452-K702 Integrated DVD-ROM Kit


Kit Number Title

7452-K707 7452 Model 4000 Upgrade Kit, 600MHz PIII, 128MB Kit

7452-K708 7452 Model 4000 Upgrade Kit, 600MHz PIII, 256MB Kit

7452-K728 7452 Model 4000 upgrade kit

7452-K729 Kit – 733 MHz Series 4000 upgrade

7452-K890 Hand held scanner (wedge I/F, 4M)

7452-K891 Hand held scanner (COM I/F, 4M)

7452-K901 Albertson's 7452 Upgrade Kit

7452-K902 Kit - Home Depot SCER keyboard

7452-K903 Ukrop's 7452 Upgrade Kit

7452-K904 SCER ATA RAID Adapter Upgrade Kit

7452-K907 Kit - Japan top cover w/tape dispenser and filler

7452-K915 Kit – USPS controller terminal, 9.2 GB upgrade

7452-K916 USPS Dual Std. Disk Drive w/ SuperSwap Bay Kit

7452-K923 Kit – PCI LCD board with harness for speaker

7452-K948 Keyboard brackets

7452-K949 Adjustable Peripheral plate

7452-K957 Kit-2x20 Cust. Display, 8-12" High

7453-K003 Kit - Cash drawer 2113

7453-K148 Parallel Port Harness

7453-K182 Kit – 512 KB cache

7453-K231 128 MB non-parity memory (2x64)

7453-K232 Kit – 32 MB DIMM memory

7453-K233 64 MB DIMM memory

7453-K234 128 MB DIMM memory

Appendix B: Feature Kits B-5

Kit Number Title

7453-K236 256MB DIIMM w/o ECC Kit

7453-K800 Kit – 4 MB memory

7453-K801 Kit – 8 MB memory

7453-K806 Kit – 32 MB non-parity memory

7453-K807 Kit – 64 MB non-parity memory

7453-K808 Kit – 32 MB memory w/parity 16 MB technology

7453-K809 Kit – 64 MB memory w/parity 16 MB technology


Index

—5— 5932 USB Keyboard, 1-23, 4-7 5932 Wedge Keyboard, 1-18, 1-19 5952 Wedge DynaKey, 1-13 5953 DynaKey, 1-14

Connecting, 3-22 Table-top mounted, 3-18

5962 Touch Screen module, integrated, 3-33

5962 Wedge Touch Screen, 1-16 5964 12.1-inch Touch LCD, 1-17 5972 2x20 Customer Display, installing, 3-

38 5972-1000 Customer Display

Features, 1-26 5973 International VFD, 1-30

—A— AC input selection switch, 2-2 Allocating interrupts, 4-11 AMD Ethernet Driver, 3-60 assemble.exe

Using memory dump assemble utility, 7-16

—B— Big Ticket Keyboard, 1-18, 1-19

BIOS and CMOS values, 4-13, 4-20, 4-27, 4-34

BIOS crisis recovery, 6-10 BIOS Recovery

crisis recovery procedures, 6-10 BIOS updating utility

7452-3000, 6-1 Boot options, setting, 4-11

—C— Cable connectors

Class 35xx 686, 2-4 Series 4xxx, 2-5

Cash drawer installation, 3-51 Changing video resolution, 4-9 Character sets, 1-26 Clearing password, 4-9 Configuration diagram, 1-38 Configuring a flex drive, 4-10 Configuring a hard drive, 4-9

—D— Date and time, setting, 4-8 DMA channels, 4-53, 4-54 DynaKey

5052 installation, 3-2 5952, 1-13 5953, 1-14 Installation, 3-11

Normal keypad mode, 4-5 Special keypad mode, 4-2

DynaKey Workstation Model 5952 installation, 2-9 Model 5953 installation, 2-12

Dynamic keys, 1-13

—E— Entering setup utility, 4-8 EtherExpress Pro Adapter, 3-58

—F— Factory settings, restoring, 4-12 Features

5964 12.1-inch Touch LCD, 1-17 5972-1000 Customer Display, 1-26 5973 International VFD, 1-30

Flex drive, configuring, 4-10

—G— Gold Disk Contents, 5-7 Graphics, 1-10, 1-11

—H— Hand-held scanner installation, 3-56 Hard drive, configuring, 4-9 Hardware installation

DynaKey, 3-11 High post mount international customer

display, installing, 3-46 High-Post Table-Top Mounted 2x20

Customer Display, Installing, 3-40

—I— I/O addresses, 4-42, 4-44

Installation Integrated 5962 Touch Screen module,,

3-33 Installation

5952 DynaKey, 3-2 5952 DynaKey Workstation, 2-9 5962 Touch Screen, 3-27 5962 Touch Screen Workstation, 2-15 Integrated workstation, 2-3 Model 5953 DynaKey Workstation, 2-12 PCI LCD board, 3-22 Remote 5962 Touch Screen, 3-28

Installation 5964 12.1-inch Touch LCD module, 3-36

Installation 5972 2x20 Customer Display, 3-38

Installation High-Post Table-Top Mounted 2x20

Customer Display, 3-40 Installation

Table top mount international customer display, 3-44

Installation 16, 3-46

Installation Integrated mount international

customer display, 3-48 Installation

Cash drawer, 3-51 Installation

Hand-held scanner, 3-56 Installing

Table-top mounted 5953 DynaKey, 3-18 Integrated mount international customer

display, installing, 3-48 Integrated workstation installation, 2-3 Interrupt levels, 4-47, 4-48

Interrupt table, 4-47, 4-48 Interrupts, allocating, 4-11 ISA interrupts, 4-11

—K— Keyboard Status LEDs, 1-25 Keyboards, A-1 Keylock positions, 1-20, 1-24 Keypad mode, A-5

—L— LED system status indicator, 1-21 Legacy USB Option, 4-1

—M— Memory cache, setting, 4-10 Memory dump

assemble.exe utility, 7-16 Flex diskette format, 7-11 Functional flow charts, 7-13 Moving files, 7-11 Performing, 7-4 Pharlap 286 DOS extender usage, 7-1 Restrictions and limitations, 7-4 Riser board base address, 7-3 ROM base address, 7-2 Switch location, 7-9 Tunes and tones, 7-9

Memory map, 4-50, 4-51, 4-52 Memory shadow, setting, 4-11 Model 5962 Touch Screen

Workstation installation, 2-15 Modular 7452 Workstation, 2-8 MSR, 1-21, 1-24

—O— Operating System Recovery, 5-1

—P— Password

Clearing, 4-9 Password setup, 4-8 Passwords

Clearing, 4-55 PCI LCD board installation, 3-22 POS Keyboard, 1-18, 1-19 Printer

NCR 2208, 1-33 NCR 7141, 1-34 NCR 7152, 1-34 NCR 7156, 1-35 NCR 7158, 1-35 NCR 7162, 1-36 NCR 7193, 1-36 NCR 7194, 1-37

Printers, 1-33 Processor board

Options, 1-7

—R— Remote 5962 Touch Screen, Installing, 3-

28 Restoring factory settings, 4-12

—S— Semi-modular 7452 Workstation, 2-6 Setting

Boot options, 4-11 Memory cache, 4-10 Memory shadow, 4-11

Setting time and date, 4-8 Setup Tips, 4-56 Setup utility, 4-8 Speaker, 1-20, 1-24 System status indicator LED, 1-21

—T— Table top mount international customer

display, installing, 3-44 Time and date, setting, 4-8 Tones and tunes, 7-9 Transaction printers, 1-33 Troubleshooting, Windows, 7-21 Tunes and tones, 7-9

—U— USB DynaKey Normal Mode, 4-6 USB DynaKey Special Mode, 4-4

Utility 7452-3000 BIOS updating, 6-1

—V— Video resolution, changing, 4-9

—W— Wedge (PS/2) DynaKey Normal Mode,

4-5 Wedge (PS/2) DynaKey Special Mode, 4-

3 Wedge Keyboard Models

5932, 1-18 Wedge Touch Screen

5962, 1-16 Windows troubleshooting, 7-21 Workstation configurations, 1-3 Workstation installation, 3-1

Documents

Release 4.0 Hardware User’s Guide - TouchWindo · NCR is demonstrating its concern for the environment by designing an intelligent power management system into this terminal that