REIGNITING THE AMERICAN DREAM.

More than 12 million students enroll in more than

1,200 community colleges across the country every year.

More than half will drop out due to financial barriers.

Students Drop out because the can’t afford to Stay in.

Have household income of less than $20,000/year

Are raising children

Attend community college part time

Work full or part-time

23 or younger

Are dependents

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

29%

35%

62%

79%

47%

40%

Financial intervention and coordinated services increase the ability of students to stay in school.

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

27%

42%

Perc

en

tage c

han

ge in

rete

nti

on

rate

s

Opening Doors Scholarship Program

Louisiana Community and

Technical College System

Dreamkeepers Program

Martin County Community College

Single Stop has developed a solution that replicates these financial interventions at scale using existing untapped resources.

Privileged & Confidential 6

Celebrating Single Stop’s class of 2014

https://www.youtube.com/watch?v=qqnBWoaXIsU

Single Stop Services

Technology (BEN)

Training

Program Assistance

Change Management Consulting

Data Tracking and Evaluation

Single Stop provides technology, training and technical assistance to help colleges build the infrastructure and the expertise they need to better connect low-income struggling students to untapped underutilized resources and services.

8

The Single Stop Model and Core Services

Students and families

9

Technology allows us to meet a diversity of students needs and maximize reach without trading on service quality.

10

Academic advising

Student affairs

Health and counseling

services

Financial aid

Career services

Enrollment management

Single Stop builds on what works and seamlessly integrates with (and connects) existing programs and services.

866,000 households

served

$2.5 billion drawn down

21community college partners in eight states

20:1 return on investment

2 White House Social Innovation Awards

Impact to Date

Federal Pell Grant Single Stop(Public Benefits)

Single Stopand

Federal Pell Grant

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

5550 5550$5,392

$5,392

$5,550 $5,392

$10,942

Valu

e o

f S

erv

ices

Total support to students

Students who confirm receipt of benefits at Single Stop are drawing down nearly $5,400, effectively doubling the maximum Pell award. And the value is even greater because this analysis does not include tax credits, a major driver of impact at all Single Stop sites, or social services such as legal advising and financial counseling.

Single Stop effectively doubles maximum Pell.

Research suggests that students who receive Single Stop services persist at significantly higher rates than those who do not.

0%

20%

40%

60%

80%85% 85%

68% 71%

Single Stop USA Clients

Stu

den

t E

nro

llm

en

t

Single Stop significantly impacts retention.

Since 2012, Single Stop served more than 5,000 students at Delgado, helping them access benefits and services valued at over $7.7 million.

“Single Stop has made a tremendous difference. Seldom do people fail because of academics alone...It’s often the social and financial issues that students can’t overcome.”

Louisiana Technical and Community College System President Monty Sullivan

2,360 Students have been screened for benefits with receipt valued at over $1.6 million.

170 Students have received free Financial Counseling.

564 Students have received free Legal Services.

2,673 Students filed taxes with over $4 million federal and state refunds and avoidance fees.

Producing more college graduates isn’t just good for students and society.

It’s also good for business.

Single Stop increasingly affects the bottom line of its community college partners.

Enrollment 9,600Attrition rate for first time full time students Y1-Y2 17.9%

First year students not returning 1,718Per student gross revenue $8,500Total college loses in gross revenue due to attrition$14,603,000

Students not returning but eligible for Single Stop services 859Projected impact on retention 15%

Additional students retained due to Single Stop services 129Per student gross revenue $8,500

Potential savings in decreased attrition ~$1,096,500

Increased retention yields healthier families and stronger communities but it also creates value for public and private stakeholders, and generates revenue for colleges.

By 2020, 63% of North Carolina jobs will require a certificate or college degree.

Today only 36% of the state’s workforce has a college degree.

Why North Carolina?

The Opportunity in North Carolina.

3rd largest system in

the country.

820,000 students

enrolled in community

college.

More than 50% of

students receive Pell

Grants.

Statewide commitment to

innovation SuccessNC,

Completion by Design.Nearly 60% of North Carolina

community college students do not attain a certificate, associate degree or transfer within

6 years.

Mapping the opportunity in North Carolina.

The potential impact in North Carolina.

School Name Enrollment % Receiving Pell Estimated Potential Impact

Central Piedmont 19,840 42% 8,333

Wake Technical 19,158 36% 6,897

Guilford Technical 15,134 64% 9,686

Fayetteville Technical 11,737 57% 6,690

Edgecombe 3,056 68% 2,078

Stanly 2,988 74% 2,211

Martin 778 59% 459

Pamlico 554 55% 305

Minimum Potential Beneficiaries at 8 sample schools 36,668

Single Stop works with its college partners to develop localized plans for launching, financing and ultimately institutionalizing “Single Stop” services.

Phase one – Single Stop works with college partners

to offset start-up costs

Phase two – Increased focus on integration and internal

scale. Impact data helps colleges to assume

increasing ownership

Phase three – Complete Integration and sustainability

= membership

Typical costs and financing strategies.

Typical partnership costs:

~$150k per site for Single Stop Services

~$150k per site to operate on-the-ground services

And you can’t get a good job unless you have an education.

To do well in school you need food and shelter.

To provide for your family you need a good job.

It’s all connected…

DISCUSSION AND Q&A

FOR MORE INFORMATION: ANDY STETTNER – ASTETTNER@SINGLESTOPUSA.ORGNATE FALKENR – NFALKNER@SINGLESTOPUSA.ORG

TECHNOLOGY Benefits screening and service aggregation platform

EVALUATION SERVICES Single Stop will help your college use data to make smart decisions about how to grow and integrate services over time.

TRAINING Single Stop will provide customized training to your college staff, from the college president and board to student service professionals.

CONSULTING Single Stop’s will provide consultative assistance to the executive leadership team to support implementation, integration, and institutionalization over time.

PROGRAM ASSISTANCE Single Stop will provide your Site Coordinator with on-going support and performance management tools.

TOOLKITS AND CURRICULA

• Technology build and launch toolkit• Financial Services Toolkit and

Curriculum• Government Benefits Toolkit• Legal Services Toolkit

• Performance Management Toolkit• Site Coordinator Toolkit• Tax Toolkit and Curriculum

How Single Stop helps you.

A Stronger North Carolina.

Enrollment. Graduation.

Stronger North Carolina

economy.

Access. Retention. Workforce.

• Links to local corporations and wraparound services for NCReady4Work

• Integration w/ College Foundation of North Carolina’s application portal

• Single Stop programs complement SuccessNC initiatives

Single Stop