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REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

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Page 1: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

REHABILITATION WITHOUT COMMUNICATIONHarnessing the Power of an Individual’s Non-Verbal Voice

Page 2: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Agenda

Introductions What is the non-verbal voice? Case studies

Roy Al

Tools to success

Page 3: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Introduction

Kristin Bouma - B.A. of Psychology, Dordt College, Iowa USA

1 year experience as a program supervisor for LifePath, Inc, residential services.

3 years experience as a case facilitator for Brain Injury Services in Outreach Services. A community based service that provides rehabilitation to individuals living in the community who sustained an acquired brain injury.

Stacie Dertinger - Honours B.A. of Psychology Wilfrid Laurier University

3 years experience with Norfolk Association for Community Living as a house counsellor

2 years experience with Brain Injury Services as a case facilitator

Page 4: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

What is the non-verbal voice? Who is a communication champion?

The Non-Verbal Voice

Page 5: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

The Non Verbal Voice

Page 6: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Communication Champion

studentposters.co.uk

REWARD

WANTED!Individual with aphasia seeking

rehabilitation professional to help re-gain control in my life.

Person must be:Caring

MotivatedWilling to use their imagination

PersistentOpen to trial and error learning

HumbleKnowledgeable of resources

Above all else, this person must be willing to fail with me until we succeed.

Page 7: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

RoyAl

Case Studies

Page 8: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Pre injuryPost injuryHis communication breakdownHis journeyHis successes

Roy

Page 9: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Roy - Pre-Injury

Age: 70 years old Grade 10 education Trained with the Canadian Navy in scuba

and deep sea diving Became captain of his ship specialized in underwater demolition

Describes himself pre-injury as a “real sailor”

Page 10: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Roy - Post-Injury

Suffered a stroke when he was 56 which left him with Broca’s aphasia

Moved into Long Term Care Home Divorced Power of Attorneys, personal care & finance No control over affect Difficulties with attention and concentration Behaviours during activities of daily living Self reported sadness, frustrations

Page 11: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

His Journey

Problem identification process Communication around pain General communication

Referral process Application process Interim work

Continued collaboration Requested delay between visits from speech

pathologist Open and constant communication during

program development

Page 12: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

His Journey

YES NO

Page 13: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

His Journey

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

YES NO

NEW START WORD OVER

Page 14: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

His Journey

Page 15: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

His Successes

Increase in positive experiences Sharing stories and knowledge Active participation in rehabilitation

Self-report assessments Goal development Increased communication with nursing staff

Staff views of Roy’s abilities Creation of pain rating scale Referral to Technology Access Clinic

Page 16: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Pre InjuryPost InjuryCommunication breakdownHis JourneyWhat his successes will look like in the future

Al

Page 17: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Al – Pre Injury

Age 61 Educated at Queen’s University

Metallurgical Engineering Employed for 18 years at Dofasco as a

Metallurgical Engineer Married with 2 children Athletic – competed competitively in

curling. Recreationally in golf, baseball and skiing.

Page 18: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Al – Post Injury

Sustained an Acquired Brain Injury (at 40years) which left him with global aphasia

Divorced and relationships with daughters required supervision

Required to live with his mother Easily frustrated and angry Unemployable Lost driver’s license Limited social and recreational activities Did not associate with “being disabled,” became

isolated and withdrawn, unwilling to try anything new

Page 19: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Communication Breakdown

Programming non-existent Uncertain of personal goals Uncertain of dreams Did share personal stories and experiences

Daily living schedule was non-stimulating No initiation with new and unfamiliar

individuals Communicated primarily with mother

Page 20: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

His Journey

Establish a bond and collaborate with family

Did not take no for an answer Completed neuropsychological

assessment Referred to Technology Access

Clinic for speech pathology and use of communication devices

Suggestions Give time Written instructions helpful, picture cues

best Direct to stop when frustrated Chaining

Page 21: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

His Journey

February 2007 Cooking Chili

1. Go to freezer – take out M& M chili 2. Preheat oven to 350 degrees 3. Take chili out of box 4. Remove plastic 5. Put in oven 6. Set timer for 45 minutes 7. Stir 8. Let sit for 10 minutes 9. Enjoy!

Page 22: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Chili Con Carne

1. Go to fridge and get:

onion AND garlic

2. Place onion onto cutter

3. Cut garlic with garlic press

4. Get Pot

16. Measure 2 tablespoon2 (15ml) of paprika

17. add salt pepper chili powder

paprika to Pot

18. Cook on low for 10 minutes

19. Stir with Spoon

20. Cook on low for 10 minutes

Page 23: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

His Journey

Palm pilot

Scheduling VIDEO

Page 24: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Scheduling - 1993

Page 25: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Scheduling - Today

Page 26: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

His Journey

Partnered with Technology Access Clinic provided with M3

Page 27: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

His Success

Cooks chili con carne for family & friends Attempts to speak words A little more willing to take risks

Works with a volunteer for woodworking Says “just try it”

Has something interesting to share

Page 28: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Tools for Success

Page 29: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Tools for Success

Tools & Procedures Learn about the resources

available in your area and how to access them

Use tools available to you Neuropsychological assessments Games to gauge comprehension

Collaborative Approach Collaborate with your client first Work with the professionals Seek information everywhere

you can

Page 30: REHABILITATION WITHOUT COMMUNICATION Harnessing the Power of an Individual’s Non-Verbal Voice

Thanks for your time

[email protected]

[email protected]

The End. Questions?