1

Registration Report 2013

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Contents

Contents pages………………………………………………………………………….2-4

1) REGISTRATION OF PEOPLE……………………………………………………5-26

a) New registrants on the register…………………………………………………5 i) Pharmacy pre-registration trainees …………………………………………………….5

ii) Pharmacist registrants………………………………………………………………….5-11

After completion of pre-registration training………………………………………..5-6

Registrants from Great Britain …………………………………………………….....6-8

Registrants from the European Economic Area…………………………………..8-11

Non-EEA route……………………………………………………………………………..11

Temporary Service providers……………………………………………………………11

b) Renewal…………………………………………………………………………..12-16

i) Age and Gender………………………………………………………………………….12-14

ii) Employment status…………………………………………………………………….14-15

iii) Employment sector………………………………………………………………………….15

iv) Days in employment………………………………………………………………………..16

c) Restoration……………………………………………………………………….16-18

d) Removal……………………………………………………………………………18-20

e) Certificates of current professional status……………………………..20-25

f) Pharmacist prescribers……………………………………………………….25-26

2) REGISTRATION OF PREMISES………………………………………………27-29

a) New premises registered………………………………………………………….27

b) Temporary premises registered………………………………………………...27

c) Removal………………………………………………………………………………….27

d) Transfer of ownership……………………………………………………………...27

e) Renewal…………………………………………………………………………………29

GLOSSARY OF TERMS……………………………………………………………………30

3

APPENDICES…………………………………………………………………………31-50

1. Equality Monitoring data……………………………………………………..31-44

Already registered pharmacists……………………………………………….31-35

i. Age profile……………………………………………………………………………………31

ii. Gender profile………………………………………………………………………………32

iii. Marital status……………………………………………………………………………….32

iv. Disability……………………………………………………………………………………..33

v. Dependents………………………………………………………………………………….33

vi. Racial profile………………………………………………………………………………..34

vii. Religious denomination………………………………………………………………….34

viii. Sexual orientation…………………………………………………………………………35

ix. Country of birth…………………………………………………………………………….35

New registrants…………………………………………………………………….36-40 x. Age profile…………………………………………………………………………………...36

xi. Gender profile………………………………………………………………………………36

xii. Marital status……………………………………………………………………………….37

xiii. Disability……………………………………………………………………………………..37

xiv. Dependents………………………………………………………………………………….38

xv. Racial profile………………………………………………………………………………..38

xvi. Religious denomination………………………………………………………………….39

xvii. Sexual orientation…………………………………………………………………………39

xix. Country of birth…………………………………………………………………………….40

Pre-registration trainees ………………………………………………………….40-44 i. Age profile……………………………………………………………………………………..40

ii. Gender profile………………………………………………………………………………...41 iii. Marital status………………………………………………………………………………….41

iv. Disability………………………………………………………………………………………..42 v. Dependents…………………………………………………………………………………….42 vi. Racial Profile…………………………………………………………………………………..43

vii. Religious Denomination……………………………………………………………………43 viii. Sexual Orientation…………………………………………………………………………..44

ix. Country of birth……………………………………………………………………………….44

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2. Tables of information for KPIs 2012………………………………………45-48 i. GB applicant registration processes…………………………………………………...45

ii. EEA Route A applicants registration processes……………………………….45-46

iii. Restoration to the register processes…………………………………………………46

iv. Production of certificate of current professional status…………………….47-48

3. Tables relating to other pharmacist registration data……………….48-50 i. Prescribers employment status…………………………………………………………48

ii. Gantt chart displaying timelines & processes for pharmacist retention 2012………..49

iii. Gantt chart displaying timelines & processes for premises retention 2012……………50

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1) Registration of people.

The Pharmaceutical Society NI (the organisation) maintains registers of both (i) pharmacy students [trainees] who will undertake a 12 month pre-

registration training year, and (ii) Pharmaceutical Chemists as is defined in the Pharmacy (Northern

Ireland) Order 1976.

a) New members on the register

i) Pre-registration trainees

In May 2013, 216 pre-registration trainees were accepted on to the pre-registration training programme offered by the Pharmaceutical Society NI.

Trainees are required to follow the procedures detailed online at: http://www.psni.org.uk/pre-registration/applying-to-register-as-trainee-of-the-society/

Initially 168 trainees were registered with the organisation at least three months before commencing training i.e. 78%. Some 42 trainees were levied a late

application fee as their applications arrived after the 3 month deadline. The majority of students did commence training on their agreed dates; however 17 trainees initiated their training at a date later than planned due to the late

award of their pharmacy degree qualification which consequently delayed commencement of their pre-registration training year. It is noted that 6 trainees

did not commence training as they had not been awarded an MPharm.

ii) Pharmacist Registrants.

After completion of pre-registration training.

A total of 179 of the 182 pre-registration trainees who initiated training in 2012

registered in 2013 on completion of their training year. There were 173 [95%] of trainees registered at the end of their year in a seamless fashion, i.e. the date

they registered was one calendar year after the date the trainee commenced training.

Those trainees, who completed the registration process in a seamless fashion, had submitted all the data required by the regulator after week 48 of their

individual training year. This process is documented on the website and in the pre-registration manuals.

http://www.psni.org.uk/pre-registration/registration-2/

Twelve trainees sat the October 2013 exam. Ten trainees commenced their training after 1st August 2012. One trainee who initiated training in 2012 having

6

failed the examination in June 2013 took the examination a second time in

October 13 and subsequently passed. One trainee had commenced training in 2010, and failed the registration examination twice. The trainee subsequently undertook a further 6 months pre-registration training, passed the registration

examination in October 2013 and registered.

N.B. A trainee must have completed 45 weeks satisfactory training before they

are eligible to sit the registration examination.

After the October examinations ten trainees were then registered one day after receiving their results, one trainee failed the exam and one trainee failed to

submit their registration documentation due to extenuating circumstances and remains unregistered.

Great Britain /European Economic Area route.

Registrants from Great Britain (GB)

In 2013 there were six applications by pharmacists seeking registration, from

persons who were first registered with the General Pharmaceutical Council. All of the applicants were registered within 5 days of the receipt of a completed

application. Graphs highlighting key performance indicators (KPIs) for the processing of these applications are displayed below:

Key Performance Indicators. [KPI’s] 1. The Pharmaceutical Society NI will process an application from a

registrant first registered in GB within 5 working days of a receipt of a completed application.

2. The Pharmaceutical Society NI will acknowledge an incomplete application on the same day of receipt.

3. The Pharmaceutical Society NI will acknowledge a completed

application within one day of receipt. 4. The Pharmaceutical Society NI will confirm the date of an induction

meeting for new GB registrants on the day the appointment is made.

5. The Pharmaceutical Society NI will send confirmation of a successful application for registration on the day the applicant is registered.

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Performance measured

The organisation undertakes to process all applications from those pharmacists first registered in GB in an efficient and timely manner.

The graph below highlights the organisation’s performance with regard to the targets described above. Fig. 1.1

The organisation achieved 100% in all measured performance measures relating to GB registrations bar one. 2 out of 6 applicants who submitted completed applications had their application acknowledged within one day of it being

received. Three applicants had their completed applications acknowledged within 2 days of it being received and one had their application acknowledged within 5

days of it being received.

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The graph below compares the organisation’s operational performance for the targets outlined in 2009, 2010, 201, 2012 & 2013.

Fig 1.2

Registrants from European Economic Area (EEA)

In 2013 there was one application for registration from a pharmacist first registered within the EEA (EEA Route A i.e. automatic or acquired rights). This pharmacist was registered via automatic recognition as outlined in European

Directive 2005/36/EC in that he holds a qualification Certificate of Registered Pharmaceutical Chemist as listed in Annex 5.6.2 of Directive 2005/36/EC. The

training completed by the registrant complied with all of the training requirements described in Article 44 of the above Directive. The organisation

achieved 100% in all performance measures relating to EEA registrations bar one. The applicant had their completed application acknowledged within 2 working days as opposed to one.

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KPI’s EEA Route A applications

1. The Pharmaceutical Society NI will process an application from a registrant who was first registered in EEA and qualifies for processing through route A within 10 working days of a receipt of a completed

application.

2. The Pharmaceutical Society NI will acknowledge an incomplete application on the same day of receipt.

3. The Pharmaceutical Society NI will acknowledge a completed application within one day of receipt.

4. The Pharmaceutical Society NI will confirm the date of an induction

meeting for new EEA registrants on the day the appointment is made. 5. The Pharmaceutical Society NI will send confirmation of a successful

application for registration on the day the applicant is registered.

KPI’s EEA Route B applications

1. The Pharmaceutical Society NI will acknowledge an incomplete application within 3 days of its receipt.

2. The Pharmaceutical Society NI will acknowledge a completed application within one day of receipt.

3. The Pharmaceutical Society NI will forward a completed application

to the GPhC for comparative assessment within 1 day of receipt.

In 2012 we developed an EEA Route B registration route for those applicants who meet the following criteria:

a) The applicant is an EEA or Swiss national and has a pharmacy qualification

from a Member State that was started before the implementation date of the Directives in that Member State and the applicant has not worked as a

pharmacist for 3 consecutive years in the last 5 years. b) The applicant is an EEA or Swiss national and has a pharmacy qualification

from a Member State that was started after the implementation date of the Directives in that Member State but the Competent Authority has confirmed

that their qualification does not comply with the minimum training requirements.

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c) The applicant is an EEA or Swiss national and has a pharmacy qualification

that was obtained outside the EEA or Switzerland but it has been recognised by a Member State and the applicant has been permitted to practice as a pharmacist in that State.

There exists a memorandum of understanding (MOU) and service level

agreement (SLA) between the Pharmaceutical Society NI and the GPhC for processing these EEA applications. The GPhC are commissioned by the organisation to perform comparative assessments on the qualifications held by

those applicants who don’t qualify to apply through route A in Northern Ireland for the reasons described above. The GPhC have KPI’s in place with regard this

part of the process. The SLA states that the GPhC will undertake to provide the applicant and the Pharmaceutical Society NI with a notice of decision within 4

months of receipt of a completed application in line with existing EU legislation. The Pharmaceutical Society NI has received no applications for registration

through the EEA route B route in 2013.

Performance The graphs below relate to performance for EEA route A applicants. The graph below highlights PSNI performance with regard to the targets

described above. Fig. 1.3

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The graph below compares PSNI performance with regard to the targets

described for 2009, 2010, 2011, 2012 & 2013.

Fig. 1.4

Non EEA route.

In 2013 there were fifteen enquiries from applicant pharmacists who did not qualify to apply through EEA route A or route B or are non EEA Nationals. In all

cases the pharmacists had no automatic or acquired rights to register and were advised of the availability of the Overseas Pharmacist Assessment Programme

(OSPAP) route of entry via six GB accredited universities. There were no applications to the pre-registration trainee programme by pharmacists holding the OSPAP qualification in 2013.

Temporary Service Providers There were no applications for Temporary Service Provision in 2013.

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b) Renewal or retention of registrants annually

The process of annual retention of pharmacists started officially on 27th February 2013 with the review and development of retention forms and all associated

documentation regarding pharmacist retention. The review, publication and mail out of the documentation were completed within 46 working days to meet the

target date for posting on 1st May 2013.

A total of 2112 forms were personalised and posted to pharmacists at their last

registered address. In total 1972 forms/requests to withdraw were processed before 1st July 2013 when statutory notices of non-payment, were sent out to

137 pharmacists i.e. 6.5%. In total 142 pharmacists withdrew voluntarily from the register, 6.7% in 2013.

On 3rd September 2013 on the directive of the Council the names of 33

pharmacists were removed from the register for the non-payment of fees, 1.6%. There were additional requests made by 4 pharmacists to withdraw from the register that were declined by the registrar as they were then subject to fitness

practise investigations. Three of these registrants have since received sanctions but remain on the register.

One of these pharmacists is still under investigation and remains on the register.

A full timeline and outline of processes are displayed on the PSNI website at the link below: http://www.psni.org.uk/wp-content/uploads/2012/12/Gantt-Chart-displaying-

annual-retention-for-Pharmacists-2013.pdf

i. Age and gender

The age and gender profile distribution of the register is displayed below. The age and gender profiles are displayed from data collected on retention forms

and therefore are a true representation of the register, and can be compared with the voluntary data obtained (see appendix 1).

Age Table 1.1

< or =25 26- 35 36-45 46-55 56-65 66- 70 70 and

over

123 840 516 316 113 7 17

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Fig. 1.6

The pie chart below illustrates age profiles of the register via data gathered at

pharmacists’ retention in 2013

Gender Fig. 1.7

The pie chart below illustrates gender profiles for the register in 2013

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Table 1.3

The table below displays gender profiles of the register for each of the past 6

years.

Male Female

2007/8 40.20% 59.80%

2008/9 39.20% 60.80%

2009/10 35.94% 64.06%

2010/11 36.21% 63.78%

2011/12 35.55% 64.44%

2012/13 33.95% 66.05%

Fig. 1.8

The bar chart below illustrates a comparison of gender profiles from the registration year 2007/08 to 2012/13.

ii. Employment status

The employment status of all pharmacists was surveyed at pharmacist retention.

1915 (99.1%) pharmacists responded to this survey. The graph overleaf displays employment status of pharmacists on the register in June 2013.

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Fig. 1.9

iii. Employment Sector

The employment sector of all pharmacists was surveyed at pharmacist retention. 1897 (98.2%) pharmacists responded to this survey. The graph below displays the employment sector of pharmacists on the register

in June 2013 Fig. 1.10

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iv. Days in employment

‘Days pharmacists were employed per week’ was also surveyed at pharmacist retention. 1828 (94.6%) pharmacists responded to this survey. The pie chart below displays ‘days per week’ worked by pharmacists on the

register in 2013 Fig. 1.11

c) Restoration.

In 2013, 29 pharmacists submitted completed applications for restoration to the register. 27 pharmacists were restored to the register within one working day of

receipt of a completed application, 1 was restored within 2 days of receipt of a completed application and 1 was restored within 4 working days of receipt of a completed application.

There were 23 incomplete applications to be restored to the register of pharmaceutical chemists in NI. 18 of these incomplete applications were

acknowledged on the same day of receipt, 4 were acknowledged within 1 day of receipt and 2 were acknowledged within two days of receipt.

KPI’s Restoration

1. The Pharmaceutical Society NI will process an application for restoration to the register within one working day of receipt of the

application. 2. The Pharmaceutical Society NI will acknowledge an incomplete

application for restoration on the same day as receipt.

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3. The Pharmaceutical Society NI will confirm restoration in writing on

the same day of restoration to the register. Performance

The graphs below relate to performance with regard the process of restoration to the register.

The graph below highlights the organisation’s performance with regard to the targets described above. Fig. 1.12

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The graph below compares PSNI performance with regard to the targets

described for 2009, 2010, 2011, 2012 & 2013. Fig. 1.13

d) Removal [administrative] for non payment of fees.

The process of removal began on 1st July 2013 when a statutory notice was sent to those registrants (137) who had not paid their retention fee, indicating potential removal on 3rd September 2013 if the fees were still outstanding as

outlined in the Pharmacy (NI) Order 1976. This was followed with courtesy reminder emails in August 2013 and then

statutory removal on 3rd September of 33 names for non-payment of fees. A statutory letter was sent by recorded delivery, to all pharmacists who were removed from the register and the notification sent to the Department of Health

and Social Services and Public Safety (DHSSPS), Northern Ireland Centre for Pharmacy Learning and Development (NICPLD), and the Health and Social Care

Board (HSCB). Notification was also listed publicly on the organisation’s website on 3rd September 2013 and all pharmacists (including superintendent pharmacists) on the register were emailed a list of those persons removed on

the date of removal. The process and timelines are outlined on the PSNI website at the link below.

http://www.psni.org.uk/registration/pharmacist-registration/registration-

statistics/

The importance of checking the register is presented to pharmacists by letter at pharmacist retention on the register and to employers within the premises retention forms posted out annually at the start of December. Within the

premises retention mail out in December 2012, Pharmacy owners and Superintendents were asked “how often do you check the registration status of

employed pharmacists?” They were requested to state whether they checked

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their employee’s registration status, “Annually”, “When first employed” or “Not at

all”. The response rate for this particular survey was 88% (approximately 482 pharmacies). The results of this survey were as follows:

Table 1.4

How often? Annually

When first

employed Not at all

No

response

Response rate

2013- 88% 70.1% 43.12 0.2% 12.2%

The Pharmaceutical Society NI had subsequently written to those employers who stated that they do not conduct registration checks on employees, seeking

assurances in that regard. All of the employers written to responded outlining the process for checking now in place.

The organisation had also surveyed employers with regard to how the registration checks were conducted. The response rate for this particular survey

was 84% (approximately 459 pharmacies). The results of this survey were as follows: Table 1.5

Method of

checking

Telephone

Society

Online

register

No

response

Response rate

2013 - 84% 5.8% 78.5% 16.3%

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Fig. 1.13

The pie chart below illustrates percentage of employers who conduct registration

checks on employees based on figures gathered at premises retention in January 2013.

e) Issue of Certificates of Current Professional Status to Pharmacists registered in NI.

In 2013, 102 Certificates of current professional status were issued for registrants/former registrants to other competent authorities.

All certificates were issued within 5 working days of receipt of a completed application. Certificates are posted directly from the Pharmaceutical Society NI

to the relevant body and where possible an email copy is sent. 98 registrants/former registrants were posted a confirmation of completion of the certificate on the same day the certificate was sent. 3 registrants were posted a

confirmation of completion of the certificate 1 day after the certificate was sent the relevant body.

KPI’s Certificates of current professional status 1. The Pharmaceutical Society NI will process an application for a

certificate of current professional status within 5 working days of receipt.

2. The Pharmaceutical Society NI will send written confirmation to applicant that the certificate has been completed and sent on the same

day that it is posted to the competent authority.

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Performance The graphs below relate to performance for the process of producing certificates of current professional status for the export of pharmacists from Northern

Ireland to other competent authorities. The graph below highlights the organisation’s performance with regard to target

no. 1 described above. Fig. 1.14

Of those applications for certificates of current professional status received in 2013, 76.2% of certificates were produced on the same day as a completed

application was received.

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The graph below highlights the organisation’s performance with regard to target

no. 2 described above. Fig. 1.15

The graph highlights that 98 (97.02%) confirmation letters were sent to those registrants who had applied for certificates of current professional status on the

same day that the certificate was sent to another regulator/competent authority. Three (2.9%) confirmation letters were sent to registrants within one working day of the certificate being produced.

The graph below compares the organisation’s performance with regard to the process of producing certificates of current professional status for 2009, 2010,

2011, 2012 & 2013.

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Fig. 1.16

The graph below highlights trends for producing of certificates of current

professional status over the last 5 years, highlighting a decrease in the number of pharmacists exported in 2013 in comparison to the last 4 years. Fig.1.17

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The graph and table below highlight the destination of those certificates

produced in 2013. Table 1.6

Competant Authority Full Name

PSI Pharmaceutical Society of Ireland

GPhC General Pharmaceutical Council

APC Australian Pharmacy Council

AHPRA Australian Health Practitioner Regulation Agency

PEBC Pharmacy Examining Board of Canada

WSDH Washington State Department of Health

Socialstyrelson National Board of Health and Welfare Sweden

Bahagian Perhidmatan Farmasi Pharmacy Board of Malaysia

PCNZ Pharmacy Council of New Zealand

NRA Norwegian Registration Authority

OCP Ontario College of Pharmacists

RPSGB Royal Pharmaceutical Society of Great Britain

NAPB National Assoication of Boards of Pharmacy (USA)

PBQ Pharmacists Board of Queensland Fig. 1.18

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The graph below highlights the destination of those certificates produced over the last 3 years. Fig. 1.19

f) Pharmacist prescribers.

In 2013 there were 171 registered Independent Prescribers and 15 registered Supplementary Prescribers on the pharmacist register. All newly registered prescribers

are presented with a certificate within 28 days of registering.

The table and graph shown highlight trends with regard to pharmacist prescribers on the register over the last 6 years. Table 1.7

2008 2009 2010 2011 2012 2013

Supplementary Prescriber 57 33 23 22 19 15

Independent Prescriber 39 59 94 115 144 171

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Fig. 1.20

The graph below displays the employment type of those pharmacists on the register in 2013. Fig. 1.21

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2) Registration of premises.

a) New premises registered.

In 2013, 8 new pharmacy premises were registered. There were 3 new

premises opened that had not been registered before. Two of these newly opened pharmacy premises involved the relocation of existing registered

pharmacies to new premises. Three of these premises were re-opened after the closure of corresponding temporary premises. All new registered premises were sent confirmation of this registration on the

date of registration. The online register was amended accordingly.

b) Temporary. In 2013, 4 temporary pharmacy premises were registered.

c) Removal.

There was one premises removed from the register in January 2013 due to

closure. It was not de-registered due to failure to pay retention fees.

d) Transfer of ownership.

The Pharmaceutical Society NI recorded the transfer of ownership of 24 pharmacies in 2013. All applicants for transfer of ownership of premises were

notified on the day the transfer took place of this change.

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Activity

The graph below highlights premises registration activity in 2013. Fig. 2.1

The graph below compares premises registration activity for 2009, 2010, 2011,

2012 & 2013. Fig. 2.2

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e) Renewal.

The annual renewal of premises registration was initiated on 18th October 2012 and 549 forms were sent to pharmacies on 30th November 2012. From 3rd

December 2012 to 31st January 2013, 539 (98% of registered pharmacy premises) forms were processed recording details of owner/superintendent. Staff details were also recorded for each pharmacy and cross checks made

against the pharmacist register as a further quality assurance measure. Ten (1.8% of registered premises) pharmacies received statutory notices on 1st

February 2013 advising of the potential removal of premises from the register on 1st April 2013 for the non-payment of fees.

All premises were fully registered by 1st April 2013. The process and timelines are outlined on the PSNI website at the link below.

http://www.psni.org.uk/wp-content/uploads/2012/12/Gantt-chart-displaying-annual-retention-for-Premises-2013.pdf

Tracy McLoughlin Brendan Kerr FPSNI

Registration Coordinator Registrar

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Glossary of Terms

PSA–Professional Standards Authority

KPI – Key Performance Indicator DHSSPS- Department of Health, Social Services and Public Safety in Northern

Ireland

HSCB – Health and Social Care Board Northern Ireland

CCPS – Certificate of current professional status EEA – European Economic Area

GB – Great Britain

AURE – Alliance of UK Health Regulators on Europe

PSI – Pharmaceutical Society of Ireland

FTP – Fitness to practise CA – Competent Authority

CPD – Continuing Professional Development

GPhC – General Pharmaceutical Council

CRB – Criminal Records Bureau

MHRA – Medicines and Healthcare products Regulatory Authority IP – Independent Prescriber

SP – Supplementary Prescriber

HPSS – Health and Personal Social Services Trusts in Northern Ireland

PPS – Public Prosecution Service

Published on

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APPENDICES

1. Equality Monitoring data Data obtained from voluntary submission of equality monitoring forms by

registrants of the Pharmaceutical Society NI is displayed below. The submission forms are anonymous and therefore the data can not be linked to any individual registrant nor is it possible to undertake like for like comparisons with the

previous years returns. The following data relates to data gathered at pharmacist retention on the

register in 2013

Age – registered pharmacists i.

32

ii. Gender – registered pharmacists

iii. Marital status – registered pharmacists

33

iv. Disability – registered pharmacists

v. Dependents- registered pharmacists

34

vi. Racial profile – registered pharmacists

vii. Religious denomination – registered pharmacists

35

viii. Sexual orientation –registered pharmacists

ix. Country of birth –registered pharmacists

36

The following equality monitoring data relates to data gathered for new

registrants on the register in 2013.

x. Age – new registrants

xi. Gender– new registrants

37

xii. Marital status– new registrants

xiii. Disability – new registrants

38

xiv. Dependents– new registrants

xv. Racial grouping– new registrants

39

xvi. Religious denomination– new registrants

xvii. Sexual orientation– new registrants

40

xviii. Country of birth– new registrants

The following equality monitoring data relates to data gathered on pre-

registration trainees accepted on to the programme in 2013. i. Age – pre-registration trainees

41

ii. Gender- pre-registration trainees

iii. Marital status – pre-registration trainees

42

iv. Disability – pre-registration trainees

v. Dependents – pre-registration trainees.

43

vi. Racial grouping

vii. Religious denomination

44

viii. Sexual orientation –pre-registration trainees

ix. Country of birth – pre-registration trainees

45

2. Tables of information for KPIs 2013

i. GB applicant registration processes

Incomplete app acknowledged on same

day as received

Completed app acknowledged within

1 day of received

Registered within 5 working days of

completed application

Confirmation sent of

registration on day of

registration

100% 33% 100% 100%

Applications 6 2 6 6

ii. EEA Route A applicants registration processes

Incomplete application

acknowledged within 1 day of

receipt

Completed application

acknowledged within 1 day of receipt

Registered within in 10 days

of completed application

Confirmation of registration sent on

same day as registration

100% 0% 100% 100%

Applications 1 0 1 1

2009 2010 2011 2012 2013

Incomplete app

acknowledged on same day as received 100% 87.50% 100% 75% 100%

Completed app acknowledged within 1 day of received 100% 100% 100% 100% 33%

Appointment confirmed on day it is made 100% 100% 100% n/a n/a

Registered within 5

working days

(2011,12, 13) & 10 working days (2010 & 2009) of receipt of a completed application 71.40% 100% 100% 100% 100%

Confirmation sent of registration on day of

registration 100% 100% 100% 100% 100%

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iv. Restoration to the register processes

Incomplete application or

first correspondence

acknowledged on same

day as received

Restored to register

within one working

day of receipt of

completed

application

Confirmation

of restoration

sent on same

day as

restoration

78.30% 93.10% 100%

Total

Applications 18 27 29

Out of a possible 23 29 29

2009 2010 2011 2012 2013

Incomplete

application

acknowledged

within 1 day of

receipt 100% 100% 100% 100%

Completed

application

acknowledged

within 1 day of

receipt 100% 100% 100% 0%

Appointment

confirmed on

same day it was

made 100% 100% n/a n/a N/A

Registered

within in 10

days of

completed

application 100% 100% 100% 100% 100%

Confirmation of

registration sent

on same day as

registration 100% 100% 100% 100% 100%

2009 2010 2011 2012 2013

Incomplete application or first

correspondence acknowledged on

same day as received

90% 82% 100% 100% 78.30%

Restored to register within one

working day of receipt of completed

application

88% 100% 90% 100% 93.10%

Confirmation of restoration sent on

same day as restoration 100% 100% 100% 100% 100%

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v. Production of Certificate of current professional status processes No. of days for CCPS on

receipt of completed app Certificates

Same day as received 77

1 working day 14

2 working days 4

3 working days 3

4 working days 2

5 working days 1

Total 101

2009 2010 2011 2012 2013

Certificate produced within

5 working days of receipt

of completed application

99.20% 100% 100% 100% 100%

Confirmation letter sent on

same day as Certificate

produced

100% 100% 100% 98.30% 97.03%

2009 2010 2011 2012 2013

No of certificates produced 131 146 186 177 101

Regulatory Authority Number

PSI 47

GPhC 45

APC 1

AHPRA 1

PEBC 3

WSDH 1

Socialstyrelsen 1

Bahagian Perhidmatan Farmasi 1

NRA 1

Total 101

48

2011 2012 2013

PSI 74 96 47

APC 4 5 1

PEBC 0 0 3

PCNZ 1 0 0

GPhC 106 71 45

WSDH 0 0 1

Socialstyrelsen 0 0 1

Bahagian Perhidmatan Farmasi 0 0 1

NRA 0 0 1

AHPRA 1 5 1

TOTAL 186 177 101

3. Tables relating to other pharmacist registration data i. Prescribers – employment status

2008 2009 2010 2011 2012 2013

Supplementary

Prescriber 57 33 23 22 19 15

Independent

Prescriber 39 59 94 115 144 171

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ii. Gantt chart displaying timelines and processes for pharmacist retention in 2012

50

iii. Gantt chart displaying timelines and processes for premises retention 2012