Regis UniversityMSCC693XP42 Graduate Capstone

Group 1

Doug Duncan – IT ManagementMark Chandler – Systems EngineeringMichael Florence – Database TechnologiesCarla Anderson – Software EngineeringJayesh Shukla – Information Assurance

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Introduction

Our team has been asked to analyze and evaluate the feasibility of moving UPS’ IT infrastructure to a cloud-based service from their existing internal IT architecture

We will research cloud computing and best practices for implementing an end-to-end solution for UPS

We have formed separate teams to address the entire scope of this project in each of five specific disciplines:

Core Focus Presenter

IT Management Doug Duncan

Systems Engineering Mark Chandler

Database Technologies Michael Florence

Software Engineering Carla Anderson

Information Assurance Jayesh Shukla

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Problem Statement

In order for UPS to grow and maintain their cutting-edge leadership in the shipping and

delivery services business, they must use information technology to continue to transform their core business and subsidiaries in order to

achieve the necessity of today’s evolving needs and technological advancements while offering

customers more products services to enhance and streamline their business processes.

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About UPS

Initially was a private messenger service but in 1913 it evolved into the business of moving messages and packages

Currently moves around 15 million parcels all over the world daily

Created seven subsidiaries including E-commerce, logistics, freight forwarding, web services and tools, consulting services, financial services, credit card services and international trade

Has repetitiously embraced new technology in order to stay ahead of competition and offer new services

Has used technology to offer their customers new services that they may otherwise not be able to afford

Primary use of technology is to offer customers end-to-end shipping services and solutions including software, logistics, warehousing, supply-chain management, information anywhere, and business tools such as funding, leasing, letters of credit, and electronic invoice payment.

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Cloud Computing

New Information Technology frontier – Ripe for UPS initiaves

Cloud computing uses offsite resources such as computing power, network architecture, software packages, and data warehousing

These services are ready-to-go and can be likened to “leasing” a service, and only paying for what is needed, when needed

– Software-as-a-service (SaaS)

– Platform-as-a-service (PaaS)

– Database-as-a-service (DBaaS)

– Infrastructure as a service (IaaS)

No large, upfront investments in hardware or software licenses

Substantially speeds up the time it takes a business to go to market

Ability to access cloud applications and data from virtually anywhere

Usually cheaper and less maintenance- and labor-intensive