Embed Size (px)
Citation preview
Reducing Stress for Healthcare Professionalsand CaregiversEstablishing Better Boundaries with Patients and Caregivers: 3 Strategies So You Don’t Go OverboardWhen healthcare providers don’t set clear professional boundaries with patients andcaregivers, there are many risks. Loss of objectivity, countertransference and employeeburnout are just a few of the potential consequences. This program will help healthcareproviders set realistic expectations with their patients and caregivers, identify thosewho are most at risk for ignoring boundaries and how to reinforce boundaries whenthey are being challenged.
Benefits include:n Employees experience less stress and burnoutn Patients and caregivers have realistic expectations of your organizationn Improved employee and patient satisfaction surveys
Navigating Communication with Different Generations: Reducing Drama, Stress & Conflict in HealthcareToday’s healthcare workplace is comprised of colleagues, vendors and customersfrom up to five different adult generations. Much like gender, socioeconomics andrace, our generational affiliation strongly influences how we think, communicate andlead. In order for Traditionalists and Baby Boomers to collaborate more effectivelywith Generations X, Y and Z, everyone has to tweak their instinctive communicationapproach. This program will help improve morale and productivity, while reducingmisunderstandings and resentment in healthcare workplace communication.
Benefits include:n Better clinical outcomes for patients and clientsn Reduced drama, stress, misunderstandings and conflict in the healthcare workplacen Increased productivity and profitability
Before They Jump Ship: Retaining Valued Employees Who are Caregivers at Home33 million employees in the United States are caring for a sick or disabled loved onewhile working hard at their careers. Many of these workers consider quitting, goingpart-time or changing jobs because they feel like they are drowning in the role of“working caregiver.” During this session, managers will learn how to identify valued,at-risk employees while implementing win-win strategies for supporting them in theworkplace.
Benefits include: n Reduced time and funds spent on recruitment n Less absenteeism in the workplace n Increased productivity and profits through creating win-win solutions
As Featured in:
Ready to help your employees, patients and caregivers reduce stress?
Schedule Jennifer for a presentation today!
Contact Marcia Snow • [email protected]
Jennifer L. FitzPatrick, MSW, CSPSpeaker • Author • Gerontologist
An expert on age diversity,mature markets, older adultcustomers, caregiving and theaging process, Jennifer holds aMaster of Social Work (MSW),and the Certified SpeakingProfessional (CSP). The authorof Cruising Through Caregiving:Reducing The Stress of CaringFor Your Loved One, she helpshealthcare providers andcaregivers reduce stress. Her programs help you:n Embrace and capitalize on thestrengths of an age-diverseworkforce
n Effectively promote servicesand products to age diversepatients, clients and customers
n Reduce employee stress andincrease satisfaction
n Establish realisticexpectations for stressedpatients and caregivers
n Develop a workplace culturewhere working caregiveremployees maintainproductivity
Alert Pharmacy ServicesAlzheimer’s AssociationAmerican Case ManagementAssociationBayada Home Health CareBrightview Senior LivingCity of Alexandria
Easton Police DepartmentErickson LivingGeorgetown University HospitalHCR Manor CareJefferson University HospitalsLife Care Planning Law FirmsAssociation
Methodist West Houston HospitalNational Association of SocialWorkersUniversity of MarylandWalter Reed National Military Medical CenterWomen’s Foodservice Forum
Testimonials
“Jennifer FitzPatrick is an expert in her field, spoke from her heart andhad a great deal of compassion for the audience and individuals shespoke to. She would be a fantastic resource for any company ororganization that is looking to connect with a speaker in the area ofcaregiving responsibilities.”Kimberly Lehouiller, Vice President, Nestle Professional
“Jennifer works with her clients to develop and present topics that areboth fresh and relevant. This allows those she works with to targetaudiences that will positively impact their business.” Colleen Walker, Executive Director, Brookdale Senior Living
“Jennifer understood our needs and tailored the training so that it answered our questions and betterprepared us for the next time that we encounter a citizen with dementia.” Sergeant Jim Miller, Easton Police Department
“Jennifer has been an asset to our marketing efforts. We couldn’t be happier with the results.”Denise Manifold, Vice President of Sales, Brightview Senior Living
Partial Client List
Book Reviews
“This is a useful resource from someone with vast experience, both as a gerontologist and a caregiver.”Kimberly Williams-Paisley, Actor and New York Times best-selling author of Where The Light Gets In
“ I strongly recommend this book not only to families dealing with thestress of caregiving, but also to the professionals who seek to help them.”Marsha Goodman, CELA, President, Life Care Planning Law Firms Association
Ready to help your employees, patients and caregivers reduce stress?
Schedule Jennifer for a presentation today!
Contact Marcia Snow • [email protected]
