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Queensland Law Society Retention and Disposal Schedule : QDAN 674 v1 Page 1 of 23 Responsible Public Authority: Queensland Law Society Queensland Disposal Authority Number (QDAN) : 674 Version: 1 Date of approval : 9 December 2011 Approved by State Archivist : Ms Janet Prowse QSA File Reference : QSA11/590 Scope of Retention and Disposal schedule This Schedule covers the core business records of the Queensland Law Society relating to the functions of Membership Services, Practice Governance, Legal Services and Dispute Management. It also covers the business records of the Legal Practitioners Admissions Board and the Continuing Professional Development Committee. This Schedule is to be used in conjunction with the General Retention and Disposal Schedule for Administrative Records (GRDS). References to repealed legislation within this Schedule may be taken to be a reference to current legislation if the context permits. Record Formats This Schedule applies to records created in all formats, unless otherwise specified in the class description. This includes, but is not limited to, records in business systems, maps, plans, photographs, motion picture and records created using web 2.0 media. Authority Authorisation for the disposal of public records is given under s.26 of the Public Records Act 2002 (the Act). No further authorisation is required from the State Archivist for records disposed of under this schedule. However, the disposal of all public records must be endorsed by the public authority’s Chief Executive Officer, or authorised delegate, in accordance with Information Standard 31:Retention and Disposal of Public Records, and recorded in the public authority’s disposal log. Public records that are not covered by an approved retention and disposal schedule cannot be disposed of by a public authority. Disposal of public records not covered by an approved retention and disposal schedule is a contravention of s.13 of the Act.

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Page 1: Recordkeeping | For government | Queensland Government

Queensland Law Society Retention and Disposal Sched ule : QDAN 674 v1

Page 1 of 23

Responsible Public Authority: Queensland Law Society

Queensland Disposal Authority Number (QDAN) : 674 Version: 1 Date of approval : 9 December 2011 Approved by State Archivist : Ms Janet Prowse

QSA File Reference : QSA11/590

Scope of Retention and Disposal schedule

This Schedule covers the core business records of the Queensland Law Society relating to the functions of Membership Services, Practice Governance, Legal Services and Dispute Management. It also covers the business records of the Legal Practitioners Admissions Board and the Continuing Professional Development Committee.

This Schedule is to be used in conjunction with the General Retention and Disposal Schedule for Administrative Records (GRDS).

References to repealed legislation within this Schedule may be taken to be a reference to current legislation if the context permits.

Record Formats

This Schedule applies to records created in all formats, unless otherwise specified in the class description. This includes, but is not limited to, records in business systems, maps, plans, photographs, motion picture and records created using web 2.0 media.

Authority

Authorisation for the disposal of public records is given under s.26 of the Public Records Act 2002 (the Act).

No further authorisation is required from the State Archivist for records disposed of under this schedule. However, the disposal of all public records must be endorsed by the public authority’s Chief Executive Officer, or authorised delegate, in accordance with Information Standard 31:Retention and Disposal of Public Records, and recorded in the public authority’s disposal log.

Public records that are not covered by an approved retention and disposal schedule cannot be disposed of by a public authority.

Disposal of public records not covered by an approved retention and disposal schedule is a contravention of s.13 of the Act.

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Revocation of previously issued disposal authorities

Any previously issued disposal authority which covers disposal classes described in this retention and disposal schedule is revoked. Queensland Law Society should take measures to withdraw revoked disposal authorities from circulation. This includes, but is not limited to:

• QDAN 472 version 1, Department of Justice and Attorney General - Queensland Law Society - Financial Management and Human Resource records

• QDAN 476 version 1, Department of Justice and Attorney General - Queensland Law Society - Records relating to continuing legal education, alternative dispute resolution and various administrative classes

• QDAN 503 version 1, Department of Justice and Attorney General - Queensland Law Society - Records relating to auditing, indemnity insurance, complaints and receiverships

For further advice on the currency of approved retention and disposal schedules, please contact Agency Services at Queensland State Archives on (07) 3131 7777.

Retention of Records

All of the retention periods in this schedule are the minimum period for which the sentenced records must be maintained. Public records cannot be disposed of prior to the expiration of the appropriate retention period. However, there is no requirement for public records to be destroyed at the expiration of a minimum retention period.

Public records must be retained for longer if:

(i) the public record is or may be needed in evidence in a judicial proceeding, including any reasonably possible judicial proceeding

(ii) the public records may be obtained by a party to litigation under the relevant Rules of Court, whether or not the State is a party to that litigation

(iii) the public record must be retained pursuant to the Evidence Act 1977

(iv) there is a current disposal freeze in relation to the public record, or

(v) there is any other law or policy requiring that the public record be retained.

This list is not exhaustive.

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Public records which deal with the financial, legal or proprietorial rights of the State of Queensland or a State related Body or Agency regarding another legal entity and any public record which relates to the financial, legal or proprietorial rights of a party other than the State are potentially within the category of public records to which particular care should be given prior to disposal. All of the retention periods in this approved schedule are the minimum period for which the sentenced records must be maintained.

Records which are subject to a Right to Information application are to be retained for the period specified in section 9 – INFORMATION MANAGEMENT of the General Retention and Disposal Schedule for Administrative Records in addition to their required retention period according to an approved retention and disposal schedule. The two periods run concurrently, and may result in a longer required retention period overall. This is in order to cover all appeal and review processes. Even though the records subject to an application may be ready for disposal according to an approved retention and disposal schedule at the time of the Right to Information application, the additional Right to

Information retention requirements must still be applied. See section 9 – INFORMATION MANAGEMENT of the General Retention and Disposal Schedule for Administrative Records for records of Right to Information applications.

The disposal of public records should be documented in accordance with the requirements of Information Standard 31: Retention and Disposal of Public Records.

For further advice on the retention and disposal of public records under an approved retention and disposal schedule, please refer to the Queensland State Archives website or contact Agency Services at Queensland State Archives on (07) 3131 7777.

Records created before 1950

Records described in QDAN 674 v.1 that were created before 1950 should be referred to Queensland State Archives for further appraisal before any disposal action is taken by the public authority. For further advice please refer to the Public Records Brief: Management of Public Records Created Before 1950 which is available from the Queensland State Archives’ website.

Transfer of public records to Queensland State Archives

Records covered by a class with the disposal action of ‘Retain permanently’ should be transferred to Queensland State Archives with the approval of the State Archivist. Records covered by a class with the disposal action of 'Retain permanently by the Registry are not eligible for transfer to Queensland State Archives unless re-appraised and assigned a disposal action of 'Retain permanently'.

Agencies are required to submit a transfer proposal containing details of the records under consideration for transfer. Queensland State Archives will assess the transfer proposal before formal approval to transfer is issued. Please refer to the Guideline on Transferring public records to Queensland State Archives available from the Queensland State Archives’ website.

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The State Archivist reserves the right to revise any previous decisions made with regard to the appraisal and transfer of records. Contact Agency Services at Queensland State Archives on (07) 3131 7777 for further details.

Revision history

QDAN Date of Approval Extent of revision

472 v.1 7/1/2000 Partial Schedule

476 v.1 15/2/2000 Partial Schedule

503 v.1 21/7/2000 Partial Schedule

674 v.1 9/12/2011 Comprehensive Schedule

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CONTENTS

1. MEMBER SERVICES ................................................................................................................................................................ 6

2. PRACTICE GOVERNANCE .................................................................................................................................................... 13

3. ADMISSIONS MANAGEMENT................................................................................................................................................ 17

4. LEGAL SERVICES .................................................................................................................................................................. 19

5. DISPUTE MANAGEMENT....................................................................................................................................................... 21

6. LEGACY RECORDS................................................................................................................................................................ 23

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1. MEMBER SERVICES The function of managing all aspects of registration and providing professional development for members of the Queensland Law Society.

Reference Description of records Status Disposal Action

1.1 MEMBERSHIP MANAGEMENT

The activities associated with managing membership and registration of individuals (including volunteers), interstate members, law firms, multi disciplinary partnerships, incorporated practices, locally registered foreign lawyers, corporate, government and community lawyers.

1.1.1 Register of members

Register of members kept in accordance with sections 81 and 210 of the Legal Profession Act 2007 and sections 9 and 21 of the Legal Profession Regulation 2007. Includes audit log of data maintained in a business system.

Details listed in the register may include, but are not limited to:

• name and address of member

• Practising Certificate currency

• qualifications

• indemnity insurance

• certificate endorsements

• specialisation

• complaints and claims

• continuing professional development (CPD) points standing.

Permanent Retain permanently.

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Reference Description of records Status Disposal Action

1.1.2 Membership registration records

Records relating to the registration of members with the Queensland Law Society.

Records may include, but are not limited to:

• data collection forms

• applications for practising certificates

• applications for specialist accreditation

• Practice Management Course details

• applications to join the Queensland Law Society

• copies of certificates of admission

• renewal forms

• letters

• changes of particulars of individuals

• requests for replacement certificates

• resignations/retirements

• removal of supervision restriction on practising certificate.

Includes hard copy and electronic records.

Temporary Retain for 1 year after the data is entered into the register of members.

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Reference Description of records Status Disposal Action

1.2 LAW FIRM REGISTRATION

The activities associated with the registration of Queensland law firms.

1.2.1 Register of law firms

Register of law firms kept in accordance with s.114 of the Legal Profession Act 2007 and s.41 of the Queensland Law Society Administration Rule 2005. Includes audit log of data maintained in a business system.

Details listed in the register include, but are not limited to:

• name and address of the law firm

• members of the law firm

• appointment of external auditor

• details of Professional Indemnity Insurance,

• practice specialisation (accreditation)

• Practice Management Certificate currency

• claims history.

Permanent Retain permanently.

1.2.2 Law firm registration records

Records relating to the registration of law firms with the Queensland Law Society.

Records may include, but are not limited to:

• address and contact information

• insurance details and history

Temporary Retain for 1 year after the data is entered into the register of law firms.

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Reference Description of records Status Disposal Action

• specialisations of the law firm

• trust account information and Authorised Deposit-taking Institution (ADI) within the meaning of the Banking Act 1959 (Cwlth)

• trust account external auditor’s details

• copies of Practice Management Certificates

• advice of change of particulars of the law firm

• advice of change of employees.

Includes hard copy and electronic records.

1.3 PROFESSIONAL DEVELOPMENT

The activities associated with providing training, assessment and accreditation to specialist practitioners and practice managers as well as professional development for legal practitioners under the Continuing Professional Development (CPD) Scheme. Includes seminars and conferences.

1.3.1 Register of overall results

Register of assessment results from practice management courses kept in accordance with s.31 of the Queensland Law Society Administration Rule 2005. Includes audit log of data maintained in a business system.

Permanent Retain permanently.

1.3.2 Course material

Records relating to the development and presentation of legal courses and curriculum management.

Records may include, but are not limited:

• syllabus

Temporary Retain for 10 years after course is no longer offered.

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Reference Description of records Status Disposal Action

• curriculum

• course outline and notes

• on-line training material

• attendance records.

See reference number 1.3.6 for course material relating to the CPD Scheme.

1.3.3 Assessment records

Records relating to exams or assessments taken at courses or individual training.

Records may include, but are not limited to:

• completed examination scripts and other forms of assessment completed by students

• written/oral performance, assignments and presentations

• re-accreditation materials

• appeals correspondence

• marking guides.

Temporary Retain for 3 months after release of results.

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Reference Description of records Status Disposal Action

1.3.4 Compliance records - Continuing professional develo pment (CPD) Scheme

Records relating to audits of members’ attendances at courses that qualify for continuing professional development point credit.

Records may include, but are not limited to:

• documents and details supplied to auditors

• correspondence concerning outcomes of audit

• requests for waiver.

Temporary Retain for 7 years after last action.

1.3.5 Course accreditation - CPD Scheme

Records relating to the accreditation and evaluation of legal courses by the Continuing Professional Development Committee.

Records may include, but are not limited to:

• working papers on the development of the course

• curriculum and assessment guidelines.

Temporary Retain for 5 years after last action.

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Reference Description of records Status Disposal Action

1.3.6 Seminar and conference materials - CPD Scheme

Records relating to seminars and conferences conducted or approved by the Queensland Law Society in accordance with the Queensland Law Society Administration Rule 2005.

Course material may include, but is not limited to:

• speaker outlines and profiles

• presentation outlines

• handout notes

• audio-visual material.

See reference number 1.3.2 for course material relating to Practice Management certification and specialist accreditation.

Temporary Retain for 2 years after last action.

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2. PRACTICE GOVERNANCE The function of overseeing the professional conduct of each law firm operating in Queensland. Includes auditing trust accounts, investigations and the receipt and management of practice affairs for legal practitioners who have deceased or have abandoned their law firm.

Reference Description of records Status Disposal Action

2.1 TRUST ACCOUNT INVESTIGATIONS

The activities associated with carrying out investigations as a result of routine random audits or appointment of a receiver.

2.1.1 Trust accounts – audit records

Records relating to routine audit investigations carried out on trust accounts of law firms by independent external examiners.

Records may include, but are not limited to:

• External Examiners Reports (EER)

• law practice declarations

• trust money statements.

Temporary Retain for 7 years after last action.

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Reference Description of records Status Disposal Action

2.1.2 Trust accounts - investigation records

Records relating to investigations of trust accounts of law firms approved by the Council of the Queensland Law Society. Includes routine investigations and investigations carried out as result of a complaint.

Records may include, but are not limited to:

• appointment notice signed by President or two Council members

• working papers

• investigation reports

• reviewer’s notes

• correspondence with law firm and others.

Temporary Retain for 7 years after last action.

2.2 COMPLAINTS

The activities associated with providing advice to the public regarding complaints against legal practitioners.

Note: Complaint investigation records managed on behalf of the Legal Services Commission are not covered by this Schedule. Please refer to the Legal Services Commission Retention and Disposal Schedule for these records.

2.2.1 Enquiries – procedural

Records relating to enquiries about registered solicitors made by other members of the Queensland Law Society or by a member of the public.

Includes enquiries that are not within the jurisdiction of the Legal Services Commissioner, or that are not progressed by the complainant.

Excludes matters referred to the Legal Services Commissioner.

Temporary Retain 2 years after last action.

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Reference Description of records Status Disposal Action

2.3 EXTERNAL INTERVENTION The activities associated with supervising trust money as defined in s. 502 of the Legal Profession Act 2007. A receiver may be appointed to a law firm where the principal is deceased, abandoned the law firm or other appointment is approved by the council.

2.3.1 External intervention records Records relating to the daily management of the receivership kept in accordance with the Legal Profession Act 2007. Records may include, but are not limited to:

• correspondence with clients

• correspondence with security packet holders and other legal practitioners

• receipts for the disbursement of trust monies

• trust account records (cash books, trust ledgers etc.)

• receipts for the disbursement of current case files

• reports of the external intervener.

Temporary Retain 7 years after last action.

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Reference Description of records Status Disposal Action

2.3.2 Safe custody register Register created by the Queensland Law Society of securities (safe custody packets and other items) taken into possession. Details listed in the register may include, but are not limited to:

• client and name of law firm

• details of securities

• receipt for returned safe custody packets

• location of the packet or object held by the Society.

Permanent Retain permanently by Queensland Law Society.

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3. ADMISSIONS MANAGEMENT The function of supervising the process of admission to practice law in Queensland to the Supreme Court. Includes issuing practising certificates, supervising trainees and making recommendations to the Supreme Court on local academic and practical legal training courses. According to section 662 of the Legal Profession Act 2007 the Queensland Law Society provides secretariat and administrative support to the Legal Practitioners Admissions Board which is a separate statutory body established under the Legal Profession Act 2007. For records relating to the management of the Legal Practitioners Admissions Board see the General Retention and Disposal Schedule for Administrative Records.

Reference Description of records Status Disposal Action

3.1 ADMISSIONS

The activities associated with the processing of applications for admission of legal practitioners to the Supreme Court, including trainees and articled clerks under the Legal Profession Act 2007.

3.1.1 Admissions files Records relating to admission applications which have been accepted or refused by the Legal Practitioners Admissions Board or which have been withdrawn by the applicant. Records may include, but are not limited to:

• application documents including copies of academic and Practical Legal Training (PLT) qualifications and suitability reports

• file notes and other correspondence

• Board’s recommendations

• objection notices and receipts

• assessments conducted by a university in Queensland (for those with overseas qualifications).

Note: Most documents are copies. Originals are submitted to the Supreme Court.

Temporary Retain for 1 year after last action.

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Reference Description of records Status Disposal Action

3.2 COURSE REVIEW

The activities associated with making recommendations to the Supreme Court regarding the approval of a course of legal study. Includes reviews of documents submitted by the course provider and reports and recommendations to the Chief Justice.

3.2.1 Initial or annual review and recommendation records

Records relating to course outlines submitted for approval by the Legal Practitioners Admissions Board. Includes initial approvals and course revisions.

Records may include, but are not limited to:

• course details

• correspondence with Dean of the university

• reconciliation statement

• recommendations made by the board to Dean of the university

• recommendations to Chief Justice

• acceptance by Chief Justice in Chambers

• advice to university of outcome.

Note: Substantially the same records are also retained by the relevant university and the Supreme Court.

Temporary Retain for 5 years after last action.

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4. LEGAL SERVICES

The function of providing legal services to the Queensland Law Society. Includes the interpretation and provision of advice to the organisation regarding legal matters, the drawing up of legal agreements and the handling of legal action and disputes. Also includes legal advice received from in-house consultants and external sources including Crown Law.

For dispute resolution facilitation see DISPUTE MANAGEMENT.

Reference Description of records Status Disposal Action

4.1 ADVOCACY AND ADVICE

The activities associated with identifying, researching, advocating and educating on current law reform issues of relevance to the Queensland legal profession and to support the Queensland Law Society’s specialist Sections and Committees.

4.1.1 Advocacy and advice – major matters

Records relating to the development of advice on major legal matters concerning the operations and functions of the Queensland Law Society that lead to changes in legislation or accepted legal practice.

Records may include, but are not limited to:

• council advice

• committee advice

• agenda papers

• minutes and correspondence

• submissions to government

• public advocacy material.

Permanent Retain permanently.

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Reference Description of records Status Disposal Action

4.1.2 Advocacy and advice – other matters

Records relating to the development of advice on legal matters concerning the operations and functions of the Queensland Law Society not covered by 4.1.1.

Records may include, but are not limited to:

• council advice

• committee advice

• agenda papers

• minutes and correspondence

• submissions to government

• public advocacy material.

Temporary Retain for 10 years after last action.

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5. DISPUTE MANAGEMENT The function of managing disputes as an Authorised Nominating Authority (ANA) and on behalf of the National Mediator Accreditation Committee (NMAC).

Reference Description of records Status Disposal Action

5.1 DISPUTE RESOLUTION FACILITATION

The activity of facilitating mediation and alternative dispute resolution. Outsider specialists, experts and legal practitioners participate in the resolution.

5.1.1 Case management records

Records relating to the scheduling, management and administration of cases and hearings and summary records allocating a case to an accredited provider.

Records may include, but are not limited to:

• case registrations

• details of specialist providers

• summary notes of resolution

• decision documentation

• Certificates of Adjudication

• records maintained within the case management system.

Temporary Retain for 2 years after last action.

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Reference Description of records Status Disposal Action

5.1.2 Service provider records

Records relating to the selection and appointment of accredited providers who handle disputes on behalf of the Queensland Law Society.

Records may include, but are not limited to:

• contracts or letters of undertaking

• letters of appointment

• correspondence.

Temporary Retain for 7 years after last action.

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6. LEGACY RECORDS This section covers legacy records of the Queensland Law Society 1927 to 2004.

Reference Description Date Range Status Disposal Action

6.1 MEMBERSHIP RECORDS

6.1.1 Membership cards

Membership summary records in card form containing all membership data covered in 1.1.1 above.

1927-1982 Permanent Retain permanently.

6.1.2 Membership files

Previously transferred membership records containing records of legal practitioners who were registered prior to 1991 and contained documentation from the period 1983 to 1991 when computer records were lost.

1927 -1991 Permanent Retain permanently.

6.2 COMPLAINT INVESTIGATION

6.2.1 Complaint records

Records relating to complaints about legal practitioners prior to the establishment of the Legal Services Commission in 2004.

Up to 30 June 2004

Temporary Retain for 10 years after last action