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Re-think the client HP holistic approach to Client Infrastructure Refresh. Arnaud Van Severen, TS Consulting February 9 th , 2011. AGENDA. Current scenario HP Value proposition HP Services HP products – Why HP for Windows 7 How to get started. - PowerPoint PPT Presentation
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©2010 HP Confidential2©2010 HP Confidential
Arnaud Van Severen, TS ConsultingFebruary 9th, 2011
RE-THINK THE CLIENTHP holistic approach to Client Infrastructure Refresh
©2010 HP Confidential3
AGENDA
– Current scenario– HP Value proposition– HP Services– HP products – Why HP for Windows 7– How to get started
©2010 HP Confidential4©2010 HP Confidential
RE-THINK THE CLIENT
1 - CURRENT SCENARIO
©2010 HP Confidential5
HARDWARE DRIVERS
SOFTWARE DRIVERS
BUSINESS DRIVERS
A “PERFECT STORM” DRIVES ENTERPRISES TO REFRESH THEIR CLIENT INFRASTRUCTURE
– New Devices – New device
technologies– New chip sets– HW refresh long time
due– Real energy savings
(up to 50%)– Enhanced
performance driving productivity gains
– Vista low acceptance– W7 available (best
Microsoft Product ever)
– Majority of customers on XP or previous OS
– XP support @ end of life
– New Solution and technologies available (client virtualization)
– Complexity and cost of Client Computing
– Security and compliance
– New ways of work– Productivity needs
6
Should employeesbring their ownPCs for work?
How do I manage costs?
How do I take advantage
of virtualization? Should we go with
Rich Clients orThin Clients?
How do I keepmy mobile
users productive?
Should I embracecloud services?
How do I keep mydata safe andapplications
secure?
Refresh is not only about platform migration Other concerns exist today
The Time is Now to Rethink the Client infrastructure
7
Pressure on IT– Complexity and cost: Client computing
has grown complex over the years, leading to high cost
– Security and compliance: Organizations are at risk for data loss, compliance issues, and information theft
– Change & Choice: IT must plan for more change – new devices, new ways of working, new user expectations – and the organization must react quickly to business changes
– Productivity: People expect computing to always work, and to enable communication in a variety of ways
Why New Client Infrastructure
8
The Time is Now – Rethink the Client
– Simplify client computing, with a more reliable, secure, and manageable client infrastructure delivering a lower, more predictable cost
– Triggered by the convergence of maturity of datacenter best practices, new client technology, and the extension of integrated management and security to the client
– The right client for the right client workload for the enterprise
HP Point of View:
Holistic Business focus Hybrid model
©2010 HP Confidential9©2010 HP Confidential
RE-THINK THE CLIENT
2 – HP VALUE PROPOSITION
10
Yesterday Distributed PC architecture 9 year old Operating System Platform3-6 year old PC PlatformLimited capabilities for next gen
desktop 84% market share (XP 66.15%, Vista 17.47%)
Running business today
A paradigm shift which drives diversified opportunities for improved agility & efficiency
Next Gen Access DeviceDistributed / Virtualized architectureCurrent OS & HW PlatformUX+, Energy efficientOn Demand Application delivery, VoIP8% market share
(Windows7 7.75%)
Not proven in business today
1111 HP Client & Infrastructure Management Tools & Process
Security
Strategy
Datacenter
Governance
Hybrid Solution BlueprintHP Client Infrastructure
Traditional clients, client-
hosted
Application Management
Access Devices
Server Hosted Computing
VDI
Dedicated Remote Clients
End-
user
segm
ents Task
Oriented
BasicProductivity
KnowledgeWorker
PerformanceUser
12
1.A structured, service lifecycle approach
2.Capability model, roadmap and design that addresses people, process and technology
3.Solution architecture blueprints that provide customization to protect key investments already made
4.A whole portfolio of new leading edge products to meet differentiated end user needs
5.Reference examples from real life implementations
Rethinking the Client : a journey which requires…
1313
Complete HP PortfolioComprehensive Solution Delivery
PC & ThinClients
VDI, App Streaming, MDOP, Blade Workstation, SBC
Strategy – Assessment – Plan – Design – Implement – Support - Outsource
Insight Mgmt SWDatacenter Management
–BladeSystem–StorageWorks–Virtual Connect Flex10
–Networking–Thermal Logic
Converged Infrastruct
ure
Client Mgmt SW
–Client Automati
on–Device Manager
Application Management
14
HP has a holistic approach to the redefinition of the Client Infrastructure and offer a set of entry level services to ‘Rethink Client Infrastructure’
HP has a unique E2E approach to W7 migrations which includes all required components: Depth and breath of product portfolio : HW & SW Depth and breadth of Services Portfolio : Client Infrastructure Strategy, Planning,
Assessments, Apps migration, Deployment, Support, Operation Access to a network of partners which can complement with specific technologies/tools
HP can help customers to: Take advantage of Microsoft W7 Jumpstart program and funding, expanding on new
Client technologies Understand the business value of the migration Assess Infrastructure and application portfolio readiness to W7 migration Experience the new solution via PoC and Pilots service offerings Define and execute a road map from current to desired status Program Manage and deliver the entire migration process
HP Value proposition
15
HP-Microsoft Partnership – A unique relationship in the IT market
25-year alliance to optimize Windows solutions with HP
Microsoft Gold Certified Partner Five-time “Microsoft Global Enterprise
Partner of the Year” A preferred development platform Collaborative R&D Hundreds of M$ investments to deliver
long term higher Value to joint Customers
A number of joint initiatives including the Windows 7 JumpStart Program
©2010 HP Confidential16©2010 HP Confidential
RE-THINK THE CLIENT
3 – HP SERVICES
©2010 HP Confidential1717
HP CLIENT INFRASTRUCTURE SERVICES PORTFOLIO CONSULTING AND SUPPORT
– Managed transition to Windows 7 – Prescriptive, automated processes – refresh or existing clients– Build multi-year roadmap for client management & security– Custom Integration Services (Image build & mgmt, asset tagging, bios mgmt…)
Client Migration Services
– Build consensus on client infrastructure vision and concepts – Identify business issues and opportunities, ROI– Apply technology to the prioritized business issues
Client Strategy Services
– Datacenter control brought to client computing– Implement the right mix of models– Extend Converged Infrastructure to the client
Client Virtualization
– Application discovery, rationalization and packaging– Application testing, remediation– Models include Client hosted, virtualized, streaming
Client Application Management
– Client & Virtualization management & automation– Data Protection & Recovery . – Desktop Security, Identity Management, Directory Integration,
Virtual Machine Security
Client Management & Security
Client Infrastructure Training & Support
– Server and Storage support – warranty to mission critical
– Software support – Microsoft, VMWare, Citrix– IT and End user training
1818
HP Transformation Experience WorkshopClient Strategy Services
– Duration: 1 day– Availability: Global– Delivered by
experienced HP Consultants
– Build a vision of the future environment
– Quantify opportunities and risk– Gain stakeholder buy-in– Determine best place to begin
the transformation
Result: A shared vision, a set of priorities, a roadmap to execute
1919
HP Business Benefits RoadmapClient Strategy Services– Discover business cases with
key business stakeholders– Identify, quantify and analyze
solution benefits
Result: A high level Client Infrastructure roadmap with related business case, based on business priorities and quantified benefits
– Duration: 2-4 weeks– Availability: Global– Delivered by
experienced HP Consultants
– Target Audience: CIO, IT Manager, Key Business Unit Managers
2020
HP Strategic ArchitectureClient Strategy Services– Make technology decisions
based on the business and technology roadmap
– Simplifies and organizes business and technology before you start, to reduce risk
Result: A strategic architecture blueprint and detailed Client Infrastructure transformation plans to introduce new technologies, includes cost estimates
– Duration: 4 – 6 weeks– Availability: Global– Delivered by
experienced HP Consultants
– Target Audience: IT Manager, IT Owners
2121
HP Client Migration Services
– Minimal disruption to user productivity with automated process
– Reduce risk from application incompatibility
– Simplified migration with standard tools and processes
– Global reach– Increase security with
integrated Client management – Smooth adoption with
standard or custom training for Windows 7
– Assessment– User Discovery &
Segmentation– Application
Compatibility Factory– Automated Deployment– Managed Refresh– User Training
2222
HP Client Migration Services– MSFT certified for ACF
(Application Compatibility Factory)
– SW Solution Centre in Ireland– Near-shore and Off-shore
capabilities– Proven Methodology which
ensure low risk & high quality
– Application discovery– Application Portfolio
rationalization– Application Compatibility
assessment– Application remediation– Application Testing – User Acceptance Testing– Application Packaging– Application Deployment
Application Compatibility and Migration - details
DiscoveryAssessment
FixCheck
TestingDeployment
2323
HP Client Virtualization Services– Choose the best model for each
user segment– Simplify complexity with
blueprints for each model– Improve control and security-
bring client workloads into the datacenter: apply datacenter-level control to client computing
– Virtual Desktop Infrastructure (VDI)• Citrix / VMWare / Microsoft
– Application Streaming• App-V, XenApp, ThinApp
– Microsoft Desktop Optimization Pack
– Server Based Computing– Remote Desktop Services– Client hosted virtualization
/ offline– Med-V, VMWare offline
desktop– Blade Workstation/PC
2424
HP Global Windows 7 Clients
2525
Customer referencesCustomer Services
deliveredNo. Of apps
Yearswith HP
Rabobank Offshore apps packaging + onshore packager
100 per year 7yrs
BNP Paribas Apps packaging + onshore packagers
150 per year 6yrs
Morgan Stanley
Discovery, packaging, UAT, apps compatibility
250 per month 8yrs
RWE Discovery, assessment, remediation, packaging, integrationtest and UAT
1500 One-offXP migration project
Citibank Discovery 7000 One-offXP migration project
Credit Suisse Discovery, packaging, integration test
3200 One-offWin 7 migration project
Diageo Discovery, rationalisation, packaging, remediation, integration test and UAT
900 One-off Vista migrationproject
26©2010 HP Confidential
Re-think the client
4 – HP Products – Why HP for Windows 7
PSG
HP’s Powerful Portfolio
IPG EB
HP MEDIASMARTHDTV
Personal Systems Group Product Portfolio Highlights
CONSUMER DESKTOP CONSUMER NOTEBOOKS
iPAQs COMMERCIAL NOTEBOOKS COMMERCIAL DESKTOPS WORKSTATIONS
HPFS
THINCLIENTS RPOS DIGITAL SIGNAGE
Custom Integration Services (CIS)
Integration Security Deployment
Har
dwar
eS
oftw
are
• HP Drop-in-PC-Packaging Service• HP Standard PC BIOS Settings Service• HP Third-party Hardware Integration Service• HP Device Model Management Service
• HP Simple Asset Tagging Service• HP Standard Asset Tagging Service• HP Customer–supplied Asset Tagging Service• HP Standard Security Tagging Service• HP Custom Security Tagging Service
• HP PC Image Load Service• HP PC Image Modification & Load Service• HP PC Image Build & Load Service
• HP PC BIOS Asset Tagging Service• HP Backup Media Design & Replication Service• HP PC BIOS Revision Control Service• HP Intel vPro Setup & Configuration Service
• Coming soon…
GetMore™ Project and per-PC-Unit
Factory Services
Does that 5 yr old PC seem to boot slower every year?
Time to Refresh that old PC with HP and Win 7
Stop Waiting
“A new HP PC with Win 7 Professional will boot up to 55% faster than your old PC and shutdown
up to 31% quicker”**
2004 - 5 Year Old Desktop w/ XPP 2009 HP Desktop w/ Win7
HP Confidential
©2010 HP Confidential30©2010 HP Confidential
RE-THINK THE CLIENT
5 – HOW TO GET STARTED
©2010 HP Confidential31
4 SIMPLE OPTIONS TO GET STARTED
Jumpstart PoC
A ten day engagement to
help organizations determine
requirements and test new
products in lab.
Jumpstart Applicatio
n Assessme
ntA quick and cost effective way to
remove uncertainty
around application
compatibility determination and resolution
Jumpstart Production
PilotA ten week
engagement for deploying
Optimized Desktop solution and
collecting user feedback..
Win 7 Workshop
A 1 day engagement to
help organizations
understand the benefits from
Win 7 and challenges of deployment
Initiative service offering
SO1
SO2
SO3
SO4
©2010 HP Confidential32
SO1 – WINDOWS 7 WORKSHOPA 1 day on visit from a PSG & TS Pre Sales Technical Consultant to:
• Review the Win7 new features & added value for your organization with a focus on (Performance, Stability, Power efficiency, & Security)
• Review the new PSG Portfolio and how it optimizes these new Win7 features with (Performance benchmarks & new feature demos) that translate to a lower overall TCO for your organization
• Review the challenges that IT Professionals will face when migrating to Win 7 (New OS, New platforms, & deployment methodologies) and how, by engaging with HP TS, we can guide you through the whole migration process from start to finish.
• Next Steps…
SO1
©2010 HP Confidential33
SO2 - JUMPSTART PROOF-OF-CONCEPTDelivering answers to your Windows 7 and Office 2010 deployment questions
Optimized Desktop Value
Image Engineering
Application Compatibility
Image Deployment
Application Virtualization
App
Seats Deployed Up to 50Environment LabDuration 10 days
Confidential to HP and Microsoft
New Client Infrastructure
Roadmap
New HP Client HW
SO2
©2010 HP Confidential34
Client Strategy ServicesSO2 - TRANSFORMATION EXPERIENCE WORKSHOP
– Duration: 1 day– Availability: Global– Delivered by
experienced HP Consultants
– Build a vision of the future environment
– Quantify opportunities and risk– Gain stakeholder buy-in– Determine best place to begin
the transformation
Result: A shared vision, a set of priorities, a roadmap to execute
SO2
©2010 HP Confidential35
SO3 Windows 7Application Assessment Express ServiceTesting your application portfolio
1. Submission of applications (MSI packages, Installer executables, original source files)
2. These applications are analysed using the AppTitude Compatibility Manager for Vista
3. Detailed report by application providing indicating issue type and area, estimate of time and effort required to remediate (if possible)
4. Results are reviewed and verified by HP ACF consultants
5. Workshop with the Client to discuss assessment report which then becomes the foundation for Application Remediation phase.
• Considerably reduces time spent on overall migration• Provides application specifics data on compatibility level, type of issues and
actions to remediate• Provides the baseline for HP full ACF remediation services
The Express Assessment provides a detailed report of compatibility issues for assessed applications and estimates time and effort required to remediate.
(*) Express Assessment offering is capped at 250 application maximum
SO3
©2010 HP Confidential36
SO4 - TS PRODUCTION PILOT JUMPSTART SOLUTION The quick start to Windows 7 and Microsoft® Office 2010 deployment
Planning and Solution
Definition
Image Engineering
Application Compatibility
Image Deployment
Application Virtualization
App
Seats Deployed Up to 500
Environment Production
Duration 10 weeks
SO4
©2010 HP Confidential37
START-UP SOLUTION OFFERING RECAP Offering Description Duration
W7 Workshop
A 1 day on site workshop with PSG & TS technical consultants designed to help organizations understand the benefits of Win 7 and the challenges they will face during migration and deployment.
1 day
PoC with TEW &
New HW
Window 7 PoC:Image – Deployment (max 50 clients), Compatibility overview with MSFT MAP tool, Demonstration. Including:Client Infrastructure Transformation Experience Workshop (TEW)HP PSG New ‘High Value HW’
10days (elapsed 30days)
Application compatibilit
y Assessment
HP’s Application Compatibility Factory (ACF) and App-DNA’s AppTitude combined solution offers a rapid and cost effective way to remove uncertainty around application compatibility determination and resolution.
Pilot Windows 7 Production Pilot. Quick start to Windows 7 production.Up to 500 clientsTS Service
50days
SO1
SO2
SO3
SO4
©2010 HP Confidential38
DIFFERENT OFFERING FOR DIFFERENT NEEDSOffering Suitable for…. Customers Value
W7 Workshop
All customers in our pre selected list The customer will have a much greater appreciation of why
the Win 7 migration is necessary and will understand that HP as a partner can assist them in every step of the migration process.
TS PoC with TEW & New
HW
Customer who needs to understand the end picture. Customers with complex desktop and clients infrastructure, Risk Adverse. Customers that want to consider the complete client infrastructure migration with windows 7 and Office 2010 environment.
Provides organizations with the opportunity to test the latest features of Windows 7, Internet Explorer® 8, and Office 2010, and how Application Virtualization (App-V) works toward meeting specific business and IT goals.
Helps information technology (IT) departments assess their environments and build confidence before installing the products in a production environment.
Application compatibilit
y Assessment
Customer who has complex environments with many business critical applications and needs to understand the impact before any deployment. Risk Adverse.
Benefits include:•Automated application assessment considerably reduces the overall migration time especially for organizations with large application portfolios•Allows organizations to make a full portfolio analysis for the first time•Potential to reduce the timescales required for the application remediation phase
TS Pilot Customer ready to pilot, and move up to 500 users into production (Win7 Ent, IE8, Office 2010)
Conducting a pilot deployment before rolling out new desktop solutions across organization can help client avoid potential challenges and minimize risk and time spent. A pilot is generally more in-depth than a simple proof of concept: it offers real-world customer data and user feedback to help define requirements and criteria.
SO1
SO2
SO3
SO4
©2010 HP Confidential3939
Questions
39
©2010 HP Confidential40©2010 HP Confidential
OUTCOMES THAT MATERS