Raise Your Professional Profile though NAHQ & HQCB

Session Objectives

At the end of this session, the participant will be able to:

1. Describe the organizational mission and vision for NAHQ and HQCB

2. Explain the governance structure of the organization

3. Identify the anticipated changes to the NAHQ and HQCB governance structure, including the emphasis on “Good to Great”

4. Identify the steps required to achieve and maintain certification as an HQ professional

NAHQ & HQCB MissionNAHQ

National Association for Healthcare Quality (NAHQ) empowers healthcare quality professionals from every specialty by providing vital research, education, networking, certification and professional practice resources, and a strong voice for healthcare quality.

HQCBThe Healthcare Quality Certification Board (HQCB), by providing the only accredited international healthcare quality certification, improves the quality of healthcare by advancing the theory, practice and development of diverse quality professionals.

NAHQ & HQCB VisionNAHQ

National Association for Healthcare Quality (NAHQ) is universally recognized as the leading resource for healthcare quality professionals and is the essential connection for leadership, excellence and innovation in healthcare quality.

HQCBThe Healthcare Quality Certification Board (HQCB) raises the standard for healthcare quality professionals by defining world-class professional excellence through the international Certified Professional in Healthcare Quality (CPHQ) certification.

Association Taglines

NAHQ:Together we define excellence in healthcare quality

HQCB:World Class. Certified. Professional.

NAHQ - HQCB Relationship

• NAHQ sponsors the Healthcare Quality Certification Board (HQCB). NAHQ Members receive a discounted rate for the CPHQ examination. CPHQs receive a NAHQ membership discount.

• HQCB, as a separate board, oversees the certification program

• NAHQ and HQCB collaborate to identify and respond to competency assessment and professional development needs of quality professionals

• NAHQ approves CE hours for CPHQ credits

Leadership/Service-NAHQ Board of Directors

• Board sets policies and strategic direction

• Seven member elected Board• President, President-elect, Immediate Past President, Secretary/Treasurer, Professional Development Director, Member Services Director, Special Interest Groups Director• HQCB Chair• NAHQ Executive Director; ex-officio

• Members serve 2 yr term, except for President-elect (3 yr. term)

NAHQ BOARDPresident: Thomas M. Smith, MA, RN, CPHQPresident Elect: Cathy Munn, MPH, RHIA, CPHQImmediate Past President: Heidi Benson, MS, RN, CPHQ, FNAHQSecretary/Treasurer: Sandra Grinder, MSN, RN, CPHQProfessional Development Director: Lenard Parisi, MA, RN, CPHQ, FNAHQ

Professional Development Director:Linda Scribner, BA, CPHQSpecial Interest Group Director:Denise Donnelly, RN, CPHQ HQCB Chair: David S. Loose, MSN, CNAAA, RN, CPHQExecutive DirectorStacy Sochacki

Leadership/Service-HQCB Board of Directors

• Board sets policies and strategic direction• Nine member appointed Board• President, President-elect, President, Sec/Treasurer• NAHQ Chair• HQCB Executive Director; ex-officio• Members serve 1 yr terms up to 3 years except for Chair-elect (3 yr. term)

HQCB BOARDHQCB Chair: David S. Loose, MSN, CNAAA, RN, CPHQSecretary/Treasurer:Diana L. Martin, RN, MS, BSW, CPHQ, QMRPHQCB Immediate Past Chair:Joan Boldrey, RN, M.ED, MS, CPHQHQCB Director: Moi Lin Ling, MBBS, Dip. Bact., FRCPAHQCB Director:Anita Garrison, RN, MSN, CS, CPHQ, CMC, FNAHQ

HQCB Director:Jack Peterson, MSSM, FAAMA, CPHQHQCB Director:Michael Greer, RN, MS, CPHQ, CMCNHQCB Director: Linda S. Breen, MPH, RN, CPHQHQCB Public Member:Paula J. Pillen, BFA, MPA, CFRE, LNHAExecutive DirectorJerrie Lynn Kind

Association Involvement

• Benefits of Membership

• Certification

• Opportunities for Involvement

Online Resources• NAHQ Members only ListServOpportunity to discuss questions and issues with over 700 NAHQ registered members (registration is voluntary and not automatic, contact NAHQ for details).

• NAHQPlus.orgA member exclusive website that contains helpful information such as: the membership directory, expanded JHQ content, Quality NETwork, and a message board

NAHQ Products• Q-Solutions• Audio Seminars/Webinars• Murray: Using Data for Improvement Toolkit• 20th Edition Healthcare Quality Book• Course in a Box (rental)• Self Assessment Practice Exam for CPHQ certification• NAHQ Bookstore

Annual Conferences

• Obtain CE credits while learning from the best and the brightest in the quality world!

• Enjoy networking with other quality professionals from around the globe

• Prepare for or take CPHQ exam

• Submit a proposal to be a speaker or paper/poster presenter at an upcoming conference

• Submission process online

NAHQ Awards/Grants

Healthcare Quality Foundation Grants:

• State Educational Grant• New Quality Professional Grant• Career Development Grant• Certification Grant

Learn From or Publish with NAHQ

• Stay abreast of changes in the field through NAHQ’s Award-winning journal, JHQ

• Obtain CE credits

• Want to gain some writing competencies? Submit an article to E- News

• Interested in getting published in a respected journal? JHQ awaits your manuscript!

Visit the NAHQ & HQCB Websites

Achieve/Maintain Certification

• Demonstrates Your Community to Quality

• Instills Professional Pride & Personal Satisfaction

• Peer Recognition

• Promotes Quality as a Profession

• Is a Tool for Career/Financial Advancement

• Demonstrates Competency-Based Credentials to Employers and Others

Certification

• Application process online!

• Elimination of minimum education and experience criteria

• Internationally- recognized credential

CPHQ Licensure or Registration

RN 71%

None 12%

Other 8%

RHIT 3%

RHIA 4%

LVN 1%

MD/DO 1%

Leadership through Certification

CPHQ Exam Content Outline

• Management & Leadership: 22%

• Information Management: 24%

• Performance Measurement & Improvement: 38%

• Patient Safety: 16%

Leadership Through Certification

CPHQ Exam Format

• 140 objective multiple choice questions• 125 used for score• 15 pretest questions (not included in final score)

• Computer based testing with instant pass/fail

• 3 hours allotted to complete exam

Leadership Through Certification

Types of CPHQ exam questions

• RECALL (32%): Test of specific facts & concepts

• APPLICATION (50%): Requires candidate to interpret or to apply information to a situation

• ANALYSIS (18%): Tests the ability to evaluate, problem solve or integrate information and/or judgment

Leadership Through Certification

Resources for Study• List of resources and sample questions in Candidate Handbook

• Self assessment exam available for purchase through NAHQ

Leadership Through Recertification

• Recertification required every 2 years

• Requires 30 hours of continuing education

• Continuing education topics must relate to the exam outline

• Requires a recertification of $175.00

• Recertification cycles end on December 31. A grace period is allowed thru January 31.

• If certification lapses by the end of the grace period, the CPHQ certification is forfeited and the exam must be retaken.

• Reminders are sent out by the HQCB office, starting 6 months prior the expiration date, but it is still YOUR responsibility to renew your CPHQ certification by the end of the grace period.

Leadership Through Recertification

• Various ways of obtaining Continuing Education– Seminar/Conference Attendance– Webinar/Audio Conferences– College Courses– Self Study– JHQ articles (online with minimal fee)

Leadership through Association Participation

• National Association

• State Associations

• National and State Teams• Quality Volunteer

opportunities• Running for elected

positions• Become a Quality Mentor• Obtain Fellowship status

Leadership through Association Participation

• You will learn what is on “the radar screen” in your state, region, nation, and globe.

• You will have opportunities to contribute to national and global health care quality initiatives

• You will have opportunities to participate in SIG groups and the NAHQ ListServe

NAHQ Teams

• Nominating • Awards• Conference Planning • Fellowship Review• JHQ Editorial Board• JHQ Review Panel

• NQF Rapid Response• PTAC Rapid Response• Special Interest Groups

(SIGS)• Healthcare Quality

Foundation (HQF)• Other ad hoc teams…

NAHQ’s National Visibility

• NQF

• JC Hospital PTAC

• Other strategic partnerships and alliances…

For More Information ContactNational Association for Healthcare Quality 4700 W. Lake Ave.Glenview, IL 60025Toll Free 1(800) 966-9392Fax 1(888) 412-7576 www.nahq.org

Healthcare Quality Certification BoardP. O. Box 19604Lenexa, KS 66285-9604, USAToll Free 1(800) 346-4722Fax (913) 895-4652 www.cphq.org