RachelGold - 22 Reforming Director (Classic) copy

Rachel Gold

23 May 2016

Foundation ChapterManagement Chapter

Rachel Gold

© The Insights Group Ltd, 1992-2016. All rights reserved. Page 2

Personal Details

Rachel GoldBusiness [email protected]

Zillow Group

2334 Elliott Avenue Apt 709SeattlewashingtonUnited States98121

Telephone: 5613768168

Date Completed: 23 May 2016

Date Printed: 08 June 2016

Referral Code: 06_22_Sea_ZG

Rachel Gold

Rachel Gold

Rachel Gold

Rachel Gold

Rachel Gold

Rachel Gold

© The Insights Group Ltd, 1992-2016. All rights reserved. Page 3Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.

ContentsIntroduction............................................................................................................... 4

Overview .................................................................................................................. 5Personal Style ................................................................................................................................ 5

Interacting with Others ................................................................................................................... 5

Decision Making ............................................................................................................................. 6

Key Strengths & Weaknesses.................................................................................. 7Strengths ........................................................................................................................................ 7

Possible Weaknesses .................................................................................................................... 8

Value to the Team .................................................................................................... 9

Effective Communications...................................................................................... 10

Barriers to Effective Communication ...................................................................... 11

Possible Blind Spots............................................................................................... 12

Opposite Type ........................................................................................................ 13

Suggestions for Development ................................................................................ 15

Management .......................................................................................................... 16Creating the Ideal Environment .................................................................................................... 16

Managing Rachel ......................................................................................................................... 17

Motivating Rachel ......................................................................................................................... 18

Management Style ................................................................................................. 19

The Insights Discovery® 72 Type Wheel ............................................................... 20

The Insights Discovery® Colour Dynamics ............................................................ 21

Rachel Gold


IntroductionThis Insights Discovery profile is based on Rachel Gold’s responses to the Insights PreferenceEvaluator which was completed on 23 May 2016.

The origins of personality theory can be traced back to the fifth century BC, when Hippocratesidentified four distinct energies exhibited by different people. The Insights System is built aroundthe model of personality first identified by the Swiss psychologist Carl Gustav Jung. This modelwas published in his 1921 work “Psychological Types” and developed in subsequent writings.Jung’s work on personality and preferences has since been adopted as the seminal work inunderstanding personality and has been the subject of study for thousands of researchers to thepresent day.

Using Jung's typology, this Insights Discovery profile offers a framework for self-understandingand development. Research suggests that a good understanding of self, both strengths andweaknesses, enables individuals to develop effective strategies for interaction and can help themto better respond to the demands of their environment.

Generated from several hundred thousand permutations of statements, this profile is unique. Itreports statements which your Evaluator responses indicate may apply to you. Modify or deleteany statement which does not apply, but only after checking with colleagues or friends to identifywhether the statement may be a “blind spot” for you.

Use this profile pro-actively. That is, identify the key areas in which you can develop and takeaction. Share the important aspects with friends and colleagues. Ask for feedback from them onareas which seem particularly relevant for you and develop an action plan for growth personallyand interpersonally.

Rachel Gold


OverviewThese statements provide a broad understanding of Rachel’s work style. Use this section to gaina better understanding of her approaches to her activities, relationships and decisions.

Personal Style

Driven to achieve competence in all she does, Rachel can spot the flaws that may exist in mostsituations and quickly see how to improve them. She tends to appreciate tradition and isinterested in maintaining established rules and procedures. She is keen to pick out logicalinconsistencies. She likes to make sure that she knows what is going on and tries to make surethat everyone is pulling their weight. She dislikes confusion, inefficiency, half measures andanything that she sees as aimless or ineffective. She is a disciplinarian who can be tough whenthe situation calls for it.

She is responsible and faithful to her commitments and obligations. She should learn to delegatemore to improve the completion of her tasks and should have assistance in ensuring that followup is maintained. She expects her goals to be attained, and she wants to be recognised for herown accomplishments. She can always see room for improvement and may spend her relaxationtime trying, as she sees it, to make herself, and others, better. Both alert and outspoken, Rachelcan see the fatal flaw in a proposal or position but will often argue (and often enjoys arguing) oneither side of an issue from a position of “devils advocate”.

At work she often makes significantly more starts than finishes and she may need someone elseto follow through with the details. Her rather impersonal approach to life may leave little time,tolerance, or compassion for her own or others' feelings. Gifted in natural marketing and selling,Rachel needs work that challenges her and holds her attention. Rachel is seen by many peopleas being independent and self-contained. Rachel systematically sets about achieving herscheduled goals on time in an efficient and effective manner.

Rachel is a highly practical person whose agile mind and skills combine well to generate fastresults. At her best, she is responsible, industrious, decisive and energetic. She likes to havecontrol of most situations and can speak out clearly and forcibly when she sees the need to doso. She is at her best when planning ahead and launching those plans into action. Seen as a“natural“ leader, she wants to have a significant impact on the lives of others and may resort todictatorial practices if anything appears to get in the way.

Rachel is seen by others as pragmatic, dependable and able to get things done. Rachel isrealistic and dependable. She is usually less interested in new principles and theories than newprojects and processes. Exhibiting boundless energy and the ability to perform a number of rolessimultaneously, Rachel can develop a level of result expectation that others may find daunting.Rachel is hardworking, righteous, fiercely independent and convinced that moral good must winabove all else. She is convinced that a successful life needs to be tough and that satisfactionmust be earned and re-earned.

Interacting with Others

Rachel's work style is down-to-earth, assertive and persuasive. She may frequently rebel againstthe rules and in so doing will strongly resist attempts by others to regulate her behaviour. She

Rachel Gold


may need to slow down to consider the feelings of people she is involved with and regularly listento, and accept, other people's opposing points of view. Although Rachel may protest about thepressure of attending family events, it would seldom occur to her not to be present, as theseoccasions are important to her. Rachel likes to be valued for her directness and strength inrelationships.

She may prefer not, or may find it difficult, to express personal feelings to others. She will find itbeneficial to consciously seek out others' views. She is not particularly discouraged byindifference or criticism. Being respected by her peers is of greater importance to Rachel thanbeing liked. Because of her apparent work focus, other people may be surprised to discover thatRachel is quite devoted to her family and friends.

She is a good innovator, negotiator, and manager. Rachel can turn her talents to many jobs, butfinds more satisfaction from work that allows her to use her creativity and interpersonal skills. Heroutgoing nature may lead her to misinterpret the significance of some issues. She may appearnot to be overly concerned with the needs of others. She is outstanding at establishing andimplementing orderly procedures, rules and regulations, and may show impatience with thosewho don't carry out their designated tasks or work by the rules.

Decision Making

Rachel's many accomplishments are achieved mainly through determination and perseverancein reaching or exceeding her high standards. She may occasionally see herself as beingphysically larger than life, especially during confrontation. She is frank and decisive and doesn'thesitate to let others know where she stands. She tends to be influenced by the idea, rather thanthe people behind the idea. She is comfortable in leadership positions and readily acceptsresponsibility for making things happen. “Do it now” is her motto.

She needs to learn to consciously delay making decisions until she has considered moreinformation as she may have overlooked sounder alternatives. Practical and realistic, Rachel is amost matter-of-fact and thorough individual. Rachel tends to be seen as strong, analytical andimpersonal. Good at organising, decisive, quick, logical and strong in reasoning power, shevalues truth in the form of fact, formula, method and judgement. She prefers action toconversation and enjoys dealing with difficult situations the moment they arise. She would oftenrather make any decision than no decision at all.

Rachel can usually get to the heart of any situation and implement an effective solution. She mayat times make others feel defensive due to her incisive, critical and often persistent questioning.She is a good problem solver because she can absorb necessary factual information and findlogical and sensible solutions quickly. She is outgoing, versatile and quick-witted, and may havean endless supply of solutions to whatever challenge she finds herself in. Rachel enjoys makingdecisions. She likes to be in control of things and values efficient and effective decision making.

Personal Notes

Rachel Gold


Key Strengths & WeaknessesStrengthsThis section identifies the key strengths which Rachel brings to the organisation. Rachel hasabilities, skills and attributes in other areas, but the statements below are likely to be some of thefundamental gifts she has to offer.

Rachel’s key strengths:

● Original inventive thinker.

● Confident and forthright.

● Enjoys a challenge.

● Displays certainty and self-confidence.

● Bold and energetic.

● Constantly strives towards self improvement.

● Concise and incisive in communication.

● Runs a “tight ship”.

● Readily accepts authority.

● Articulate and competitive self starter.

Personal Notes

Rachel Gold


Key Strengths & WeaknessesPossible WeaknessesJung said “wisdom accepts that all things have two sides”. It has also been said that a weaknessis simply an overused strength. Rachel's responses to the Evaluator have suggested these areasas possible weaknesses.

Rachel’s possible weaknesses:

● Reluctant to seek help from others.

● Her single-mindedness can sometimes impede results.

● Over reliance on traditional practices.

● Answers the question before it has been asked.

● Impatient with others she sees as having lower standards.

● Will lose interest quickly if the challenge diminishes.

● May ride rough-shod over others' feelings.

● May be reluctant to ask for assistance.

● Dislikes and rebuts personal criticism.

● Takes on too much responsibility.

Personal Notes

Rachel Gold


Value to the TeamEach person brings a unique set of gifts, attributes and expectations to the environment in whichthey operate. Add to this list any other experiences, skills or other attributes which Rachel brings,and make the most important items on the list available to other team members.

As a team member, Rachel:

● Likes being in the thick of the action.

● Can generate fast results by prioritising well and taking action.

● Exhibits a strong sense of urgency

● Can focus equally upon “task” and “process”.

● Acts as the “conscience” of the group.

● Responds well to immediate challenges.

● Encourages others to compete.

● May lose the battle, but rarely concedes defeat.

● Tackles problem solving in a systematic way.

● Brings direction and realism to every project.

Personal Notes

Rachel Gold


CommunicationEffective CommunicationsCommunication can only be effective if it is received and understood by the recipient. For eachperson certain communication strategies are more effective than others. This section identifiessome of the key strategies which will lead to effective communication with Rachel. Identify themost important statements and make them available to colleagues.

Strategies for communicating with Rachel:

● Ask her, don't tell.

● Hold your ground when attacked.

● Take responsibility for your own actions and errors.

● Allow her time to consider all the information.

● Understand her goals and objectives.

● Show respect for her ideas and opinions.

● Omit unnecessary and intricate details.

● Bring proof and evidence of performance.

● Leave personalities out of the discussion.

● Allow her to review the agenda.

● Ask for her advice.

● Be thorough, organised and on time.

Personal Notes

Rachel Gold


CommunicationBarriers to Effective CommunicationCertain strategies will be less effective when communicating with Rachel. Some of the things tobe avoided are listed below. This information can be used to develop powerful, effective andmutually acceptable communication strategies.

When communicating with Rachel, DO NOT:

● Be late for the meeting.

● Undermine her authority.

● Keep her in the dark or she will do likewise.

● Leap between topics in an unstructured way.

● Be messy, unstructured or ill-equipped.

● Invade her privacy.

● Be too informal or waste time on social trivia.

● Procrastinate, prevaricate or interrupt her.

● Impose your opinion against her better judgement.

● Stand or sit too close to her.

● Try to hoodwink or mislead.

● Try to pin the blame on her.

Personal Notes

Rachel Gold


Possible Blind SpotsOur perceptions of self may be different to the perceptions others have of us. We project who weare onto the outside world through our “persona” and are not always aware of the effect our lessconscious behaviours have on others. These less conscious behaviours are termed “BlindSpots”. Highlight the important statements in this section of which you are unaware and test themfor validity by asking for feedback from friends or colleagues.

Rachel’s possible Blind Spots:

Tending to overlook other people's feelings and becoming blunt and insensitive in her desire tobe frankly honest, Rachel rushes from one experience to another. Rachel has a strong activeconscience and may not be prepared to even consider others' values and opinions, particularly ifthey are not prepared to follow her lead. When she doesn't see the logic in others' feelings,Rachel can appear argumentative and difficult to approach, and may not seek or acceptcommon-sense advice.

She may have to give up some of the control she constantly seeks and, rather than seeing thingsonly in black and white, learn to see the grey areas in life and become more adaptable.Attempting to be more flexible and open-minded will help prevent Rachel from becoming toorigid. She should learn to be more considerate by thinking through how her actions will affectothers. Rachel is often very forward and intense and may not re-adjust this intensity to meet themore moderate needs of some situations. Occasionally Rachel may miss opportunities through alack of awareness of the need to conclude the planning detail.

Interested in solving problems quickly and as effortlessly as is practical, she tends to jumpdirectly into the next situation and not follow through on the less exciting aspects of currentprojects. She has a short fuse and when pushed may become loud, rigid and domineering,bringing a high level of stress to the team or her peers. Particularly dependable if things aregoing her way, she will resent being told what to do or how to do things better. Under pressure,she acts in a domineering way, but she needs to consciously stop and listen to others beforecharging ahead with her own idea. A take-charge type with very high control needs, she may notcope well personally when things do not go as planned.

Personal Notes

Rachel Gold


Opposite TypeThe description in this section is based on Rachel's opposite type on the Insights Wheel. Often,we have most difficulty understanding and interacting with those whose preferences are differentto our own. Recognising these characteristics can help in developing strategies for personalgrowth and enhanced interpersonal effectiveness.

Recognising your Opposite Type:

Rachel’s opposite Insights type is the Supporter, Jung’s “Introverted Feeling type”.

Supporters are affable, amiable, steady, loyal individuals who get on well with others. They builda close relationship with a small group of associates in the work environment. Rachel will see theSupporter’s efforts being directed at retaining the familiar and predictable. Supporters look forconstant appreciation from others and may be slow to adapt to change. They will often go the“extra mile” to help someone they consider as a friend.

Rachel may suspect the Supporter requires assistance in eliminating the old and embracing thenew. Supporters are cautious, conventional, diplomatic and sincere and may avoid decisionmaking until many of the facts and details are available to them. The Supporter is intent onmaintaining a low profile. In order to perform well, the Supporter needs specific and detailedinstructions before starting a job.

Rachel will experience frustration when the Supporter, if challenged, becomes stubborn anddefiant. Supporters are easy going and low key people and like to feel needed and significant inother peoples’ lives. Even if a mistake has been made by someone else the Supporter mayspend a lot of time sympathising and attempting to diffuse responsibility. Disagreements oropposing views can be stressful to Supporters. If the conflict in the workplace becomes too greatthey may become restless and uneasy, often withdrawing to avoid further conflict.

Personal Notes

Rachel Gold


Opposite TypeCommunication with Rachel's Opposite TypeWritten specifically for Rachel, this section suggests some strategies she could use for effectiveinteraction with someone who is her opposite type on the Insights Wheel.

Rachel Gold: How you can meet the needs of your Opposite Type:

● If you ask a question, be quiet and give time for her to consider her response.

● Mirror her normally calm and even-tempered nature.

● Recognise her quality of service.

● Listen to her opinions.

● Take a low key, friendly approach.

● Deal with her in an honest and sincere way.

Rachel Gold: When dealing with your opposite type DO NOT:

● Assume that because you have “told it like it is”, this will make the slightest difference to theway that she does things.

● Put her “on the spot” in front of others.

● Forget to provide regular feedback.

● Call on her when uninvited.

● Dismiss her work, ideas or opinions lightly.

● Force her to take a positive stance on an issue without time for thought.

Personal Notes

Rachel Gold


Suggestions for DevelopmentInsights Discovery does not offer direct measures of skill, intelligence, education or training.However, listed below are some suggestions for Rachel’s development. Identify the mostimportant areas which have not yet been addressed. These can then be incorporated into apersonal development plan.

Rachel may benefit from:

● Reflecting on just how considerate some others think she is.

● Modifying her sometimes harsh voice tone to more appropriate levels.

● Recognising that her bull in a china shop approach is sometimes inappropriate.

● Exploring work that gets in touch with the inner self.

● Meeting more people at least half way.

● Withholding her opinions.

● Constant reminding of the need to consider alternatives and anticipate consequences.

● Taking time out to indulge herself in simple pleasures, such as music and the arts.

● Allowing people to do their own thing.

● Gently asking some quieter people to express their point of view.

Personal Notes

Rachel Gold


ManagementCreating the Ideal EnvironmentPeople are generally most effective when provided with an environment which suits theirpreferences and style. It can be uncomfortable to work in an environment which does not. Thissection should be used to ensure a close match between Rachel’s ideal environment and hercurrent one and to identify any possible frustrations.

Rachel’s Ideal Environment is one in which:

● Decisions can be made quickly.

● She has a “hands off” boss.

● There are challenges, especially if others have failed.

● She has a position with status.

● She has access to the fastest computers, where computers are used.

● Direct and forthright communication is welcomed.

● There are strong walls which can withstand the battering!

● People around her are organised and consistent.

● She can “rock the boat” without fear of retribution.

● She can get her teeth into new projects.

Personal Notes

Rachel Gold


ManagementManaging RachelThis section identifies some of the most important strategies in managing Rachel. Some of theseneeds can be met by Rachel herself and some may be met by her colleagues or management.Go through this list to identify the most important current needs, and use it to build a personalmanagement plan.

Rachel needs:

● Knowledge that she has “right” on her side.

● To know clearly where the future prospects and opportunities lie.

● Someone to issue flak jackets to all members of her team.

● Only the minimum of social chit-chat around her.

● The authority to re-examine and re-test her conclusions.

● To be fully informed.

● Help in restraining the allocation of blame.

● Managed by exception - let her get on with it!

● To slow down from time to time.

● To be reminded of what she has not yet done.

Personal Notes

Rachel Gold


ManagementMotivating RachelIt has often been said that it is not possible to motivate anyone - only to provide the environmentin which they will motivate themselves. Here are some suggestions which can help to providemotivation for Rachel. With her agreement, build the most important ones into her PerformanceManagement System and Key Result Areas for maximum motivation.

Rachel is motivated by:

● Setting stretching goals for herself and others to achieve.

● Merit based remuneration - reward through success.

● “Reality” rather than abstract theories.

● Having a changing routine at work and at home.

● Change, variety and new projects.

● Participation in meetings or on future planning.

● Being given a challenge.

● Not being told how to do something.

● Career prospects that appear unlimited.

● Being asked her opinion.

Personal Notes

Rachel Gold


Management StyleThere are many different approaches to management, most of which have different situationalapplications. This section identifies Rachel’s natural management approach and offers clues toher management style, highlighting both gifts and possible hindrances that can be furtherexplored.

In managing others, Rachel may tend to:

● Want to be the best.

● Keep an eye on the prize, not the cost.

● Become very defensive if her competence is questioned.

● Appear to project the blame onto others when things go wrong.

● Place responsibility elsewhere if failure occurs.

● Establish high standards for self and others.

● Base decisions on facts and logic.

● Pay lip-service to, or completely ignore, both positive and negative feedback.

● Get frustrated with those who do not share or cannot see her vision.

● Disregard certain opinions and ideas which differ from her own.

Personal Notes

Rachel Gold


The Insights Discovery® 72 Type Wheel

Conscious Wheel Position22: Reforming Director (Classic)

Less Conscious Wheel Position22: Reforming Director (Classic)

Rachel Gold


The Insights Discovery® Colour Dynamics

Persona (Conscious) Preference Flow Persona (Less Conscious)

6

3

0

BLUE GREEN YELLOW RED

3.44 2.48 2.84 5.5257% 41% 47% 92%

100

50

0

50

100

46.9%

6

3

0

BLUE GREEN YELLOW RED

3.16 0.48 2.56 3.5253% 8% 43% 59%

Conscious

Less Conscious

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RachelGold - 22 Reforming Director (Classic) copy