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WORKLIFE BALANCE AND WELLNESS PROGRAMS

QWL n Wellness Prg

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WORKLIFE BALANCE

AND WELLNESSPROGRAMS

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QUALITY OF WORKING LIFE

y Quality of work life covers a person¶s feelings about

every dimension of work including economic rewards

and benefits, security, working conditions,organisational and interpersonal relationships and its

intrinsic meaning in a person¶s life.

y Quality of working life is degree to which members of 

a work organization are able to satisfy their personalneeds through their experience in organization.

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QUALITY OF WORKING LIFE

(CONTD..)

y Its focus is on the problem of creating a human work 

environment where employees work cooperatively and

contribute to the organizational objectives.y The major indicators of QWL are job involvement, job

satisfaction and productivity.

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DEFINITIONy ³QWL is a process of work organization which enables its

members at all levels to participate actively and efficiently

in shaping the organization's environment , methods andoutcomes. It is a value based process, which is aimed

towards meeting the twin goals of enhanced effectiveness

of organizations and improved quality of life at work for 

the employees.´

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APPROACHES TO IMPROVE

QWL

Flexibility in work schedules.

Flextime

Staggered hours

Compressed workweek 

Autonomous workgroup

Job enrichment

Opportunity for growth.

Employee¶s participation.

Suggestion system

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PRE-CONDITIONS FOR SUCCESS

OFQWL

y Management must be committed to an open and

transparent style of operations that include sharing

appropriate information.y Status barrier should be removed.

y Supervisors must be trained to function effectively in a

less directive, more collaborative style.

y Employees should received feedback on results achievedrecognition for good performance .

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PRE-CONDITIONS FOR SUCCESS

OFQWL (CONTD..)

y Personnel should be selected or promoted on the basis of 

their performance so that there is no biasness and they feel

satisfied.y QWL improvement programme should be analyzed in

negative and positive sense and the result should be used

to work towards continuous improvement of human

resource system.y Research should be done on quality of working life

improvement like the factors associated with QWL

 programme effectiveness and viability.

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QUALITY

CIRCLES

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DEFINITION

A quality circle is a small group of 

employees doing similar or related work 

who meet regularly to identify, analyze

and solve product-quality problems and to

improve general operations

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FEATURES OFQUALITY CIRCLE

yVoluntary group

yCollective effort

y Intends to improve quality of output

yCoordinates the activities of members

yFacilitates frequent meetings

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BENEFITS OFQU

ALITY CIRCLESyBring out innovations and changes in work 

methods

y Job-satisfaction

yOpportunity to attain knowledge

yHealthy work environment

yBetter quality and higher productivity

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PROBLEMS IN QUALITY CIRCLE

y Negative attitude

yLack of ability

yLack of management commitments

y Non-implementation of suggestions

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WELLNESSPROGRAMS

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WELLNESS PROGRAMS

y Workplace wellness is a program offered by some

employers as a combination of educational,

organizational, and environmental activities designedto support behavior conducive to the health of 

employees in a business and their families.

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WELLNESS PROGRAMS(CONT.)

y It consists of health fairs, health education, medical

screenings, health coaching, weight management

 programs, staff member wellness newsletters, on-sitefitness programs and/or facilities and educational

 programs designed to change employees' behavior in

order to achieve better health and reduce the

associated health risks.

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INSURANCE BENEFITS (CONT.)

y Hospitalization , Health and Disability Insurance :

helps protect employees against hospitalization costs

and the loss of income arising from off-the jobaccidents or illness.

y Disability insurance provides income protection for 

salary loss due to illness or accident. The benefits

usually range from 50-75% of employee¶s base pay if disabled.

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INSURANCE BENEFITS (CONT.)

y HMOs (Health Maintenance Organization) : provides

routine round-the-clock medical services for 

employees who pay a nominal fee in addition to thefixed annual fee the employer pays.

y PPOs (Preferred Provider Organizations) : groups of 

health care providers that contract with employers to

 provide medical care services at a reduced fee.

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( CONT.)y Communication , Involvement, and Empowerment :

getting employees more involved and empowered in

the health care program is important.y Clinical Prevention Programs include things like

mammograms, immunizations and routine checkups.

y Health promotion and disease prevention programs

:seminars and incentives aimed at improving health by

changing unhealthy behaviors or modifying lifestyles.

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PERSONAL SERVICES

y Personal services : many companies provide the sorts

of personal services that most employees need at one

time or another.These are voluntary benefits that includes credit unions,

legal services, counseling , and recreational

opportunities.

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PERSONAL SERVICES(CONT.)

y Credit unions : helps employees with borrowing and

saving needs. Loan eligibility and loan¶s rate of 

interest are more favourable than those of banks andfinance companies.

y Employee Assistance Programs (EAPs) : A formal

employer program for providing employees with

counseling and advisory services or treatment programs such as alcoholism, gambling or stress.

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FAMILY FRIENDLY BENEFITS

y These includes benefits like child care, elder care,

fitness facilities, benefits that help employees balance

their family and work lives.y Subsidized Child Care : employers set up company

sponsored and subsidized day care facilities which can

  benefit employer via improved recruiting results,

lower absenteeism, improved morale, favorable publicity and lower turnover.

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FAMILY FRIENDLY

BENEFITS(CONT.)y Sick Child benefits : when your child is ill and you

need to get to work. Employers offer emergency child

care benefits as arranging babysitters, expanding onsite child care centers and providing web databases to

find last minute child care providers.

y Elder care : organizing check up camps, counseling

and recommendations on care that would be best.

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(CONT.)y Time off : one survey found that about half the 2586

workers surveyed felt they were working too much and

 putting too little time into other things in life that reallymatter.

In response employers changed their time off policies,

giving more vacations and offering more long weekends

on holidays.

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( CONT. )y Leads to better physical health, greater job satisfaction, and a

more positive mental outlook, fewer workplace injuries. Also

increased stamina, lower levels of stress, and a better self-

image and higher self-esteem.

y These resulting in increased productivity and reduced

absenteeism and turnover, higher job satisfaction, and short-

term disability claims. In addition to these employees are moreloyal to organizations that establish wellness programs which

also strengthens the organization's values and corporate culture.

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OTHER JOB-RELATED BENEFITS

y Subsidized Employee Transportation

y Educational Subsidies

Tuition refunds-These are popular benefits for employees seeking to continue their educations.

Many employers also reimburse for non-job related

courses such as Web designer taking an accounting

class.

Some employers also pay for self-improvement

classes such as foreign language study.

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OTHER JOB-RELATED BENEFITS

Other in-house educational programs include remedialwork in basic literacy.

y

ExecutiveP

erquisites(perks) Many popular perks fall between these extremes

which includes

� Management Loans which typically enable senior 

officers to exercise their stock options.� Salary guarantees (golden parachutes) to protect

executives if their firms become targets of acquisitions and mergers

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Contd..

� Financial counseling to handle top executives

investment programs.

� Relocation Benefits includes subsidized mortgages, purchase of the executives current house.

Other perks includes company cars, security systems,

company planes and yachts, executive dining rooms,

  physical fitness programs, tax assistance, companycredit cards and children¶s educational subsidies.

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FLEXIBLE BENEFITS

PROGRAMS

y The Cafetaria approach

A Cafetaria plan is one in which the employer gives

each employee a benefit fund budget and lets the  person spend it on the benefits he or she prefers,subject to two constraints.

First, the employer must limit the total cost for each

employee¶s benefit package. Second, each employee¶s benefits plans must include

certain required items-for example, Social Securityworkers compensation and unemployment insurance.

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FLEXIBLE BENEFITS

PROGRAMS

y Types of  Plans- Cafetaria plans come in several

varieties.

Flexible Spending Accounts for medical and other expenses.

Core Plus Option Plans establish a core set of 

 benefits(such as medical insurance) which are usually

mandatory for employees.

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FLEXIBLE WORK 

ARRANGEMENTS

y Flextime

A work schedule in which employees workdays are

 built around a care of mid day hours, and employeesdetermine within limits what other hours they will

work.

� Compressed Workweeks

Schedule in which employees works fewer but longer 

days each week.

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OTHER FLEXIBLE WORK 

ARRANGEMENTS

y Job Sharing

Allows two or more people to share a single full time job.

y

Work SharingRefers to a temporary reduction in work hours by a groupof employees during economic downturns as a way to

 prevent layoffs.

y Telecommuting

Where employees work at home , usually with computersand use phones and the internet to transmit data andcompleted work to the home office

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THANK YOU