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Quick Guide for Touch Overlay Calibration
Version 1.0
Disclaimer
The configuration on this manual is for the quick calibration of Samsung Touch-overlay
calibration program by Samsung Employees only.
Distribute or use this manual for any other purposes are NOT allowed.
Index
1. Connection diagram
2. Check List before start
3. Why should the calibration be done?
4. Calibration
5. Trouble shooting
Pixel Map, Aperture, AutoCam error
Draw short outward line
Reset previous 3rd party calibration
Trouble shooting Success case
Language problem
Trouble shooting guide & error log report
1. Connection diagram
Case 1) If you connect the overlay with Laptop
Case 2) If you connect the overlay with PIM(or SBB)
USB connection
USB connection
Caution!!!
Touch overlay should be installed or tested on the flat place. It
should not be trembled while calibration. There should not be
any bent or twisted part.
2. Check list before start
1) Touch overlay should be installed or tested on the flat place. It should not be
trembled while calibration
2) Plug and Play OS version
Windows7(64bit & 32bit)
Single touch : Windows7 – Starter and Home Basic version
Dual touch : Windows7 – Home Premium, Professional, Enterprise and Ultimate version
Vista (64bit & 32 bit)
XP(64bit & 32 bit)
Mac OSX v10.4 and above
Linux 2.6x and above
3) There should NOT be any foreign substances on the touch glass such as dust, small
pieces of plastic or Styrofoam and so on.
4) Stylus Pen should be thicker than 8mm
5) This calibration tool only supports English OS.
Change the regional language before executing this calibration tool.
Control panel Region and Language Administrative Tools Change system locale
select English[United states]
Caution!!! PC system requirements: Windows XP with SP3 or Windows 7 with SP1 installed.
If using XP or Win7 with no service pack upgrades, then .NET3.5 must be installed.
3. Installation of Touch overlay calibration tool.
1. Download Microsoft Visual C++ 2010 Redistributable (vcredist_x86.exe) and install it.
http://www.microsoft.com/en-us/download/details.aspx?id=5555
2. Click
http://www.samsunglfd.com/support/downloadview.do?cateCd=&searchText=&fileType=&
downId=1640&
Download Voltron driver 5.0.18.0 or later (NWVoltronSetupLite_5.0.18.0.exe) and
Calibration software (NextWindow NW_LF_CUSTOMER_SETUP_2.0.21.0_install.exe)
3. Install the Driver first, and then install Calibration SW.
4. Open the Calibration Guide and Follow every steps it guides.
Caution!!! PC system requirements: Windows XP with SP3 or Windows 7 with SP1 installed.
If using XP or Win7 with no service pack upgrades, then .NET3.5 must be installed.
3. Why should the calibration be done?
[Before: 2 cameras]
[After: 4 cameras]
Comparing with previous touch overlay with 2 cameras, current 65 inches touch overlay with 4
cameras requires much subtle calibration. So these 3 steps of calibrations can be a little bit more
complex compared to the previous version which required 4 part tapping calibration only. But it
shows much accurate touch function performance and this multi touch 65 inches touch overlay
lessen the ghost point which we can’t draw while other draws.
4. Calibration
Refer to the calibration movie clips for details.
5. Trouble shooting
[Trouble shooting 1]
These are bad examples when you tested the touch overlay on inclined environment.
Pixel Map, Aperture, AutoCam errors are all because that you didn’t installed touch overlay on
flat place. There’s some bent or twisted part.
[Trouble shooting 2]
Caution!!! Notice the direction of the arrow. Please follow the direction. Spot on the circle first and
draw from inside to outside Do not draw from the edge of the panel to inside.
[Trouble shooting 3]
If you already executed other calibration tool from 3rd party or from IWB calibration program
before. Please reset
Caution!!! Tablet PC settings only can be seen after touch overlay is connected.
Caution!!! If you already executed calibration tool embedded on IWB program or from3rd party.
Please reset Tablet PC setting first.
[Trouble shooting 4]
These are 2 good examples that we found what ther errors were.
[Challenge]
When we draw the line, it
shapes like dots.
[1st trouble shooting]
Bur there’s still empty area
which we can’t draw lines.
[Final trouble shooting]
After removing usb
extension cable, it works
well.
[Fail Message]
Error code 45.
[Chanllenge]
There’s some inclined
part. Especially the
right part.
[Trouble shooting]
There’s some obstacles like
styrofoam, so we removed it.
[Trouble shooting]
We hang the ME65B with touch panel
flat to the wall. Then it works well
[Trouble shooting 5]
This calibration tool only supports English OS. When you deployed OS with different language,
you may experience error while excuting calibration tool
Change the regional language before excuting this calibration tool.
Control panel Region and Language Adminstrative Change system locale select
English[United states]
[Trouble shooting 6]
If all trouble shootings are useless, click and download trouble shooting guide.
http://www.samsunglfd.com/support/downloadview.do?cateCd=&searchText=&downId=1707&fileT
ype=&
Follow Trouble shooting guide and if there’s still have problem than report .nwz error log to HQ.
5. Subject Matter Experts
Expert 1 Expert 2
Name Ryan Byun Intae Park
Role Pre-sales support Pre-sales support
Region N. America, Latin, S.E. Asia, China EU, CIS, MEA, Africa
Email [email protected] [email protected]
Phone +82-10-3365-8436 +82-10-6313-7062
Expert 3 Expert 4
Name Wonjoo Lee Jaeil Choi
Role Pre-sales support Pre-sales support
Region N. America, Latin, S.E. Asia, China EU, CIS, MEA, Africa
Email [email protected] [email protected]
Phone +82-10-3310-7315 +82-10-3758-1860
6. Author/Owner
Author/Owner
Name Ryan Byun
Role Pre-sales support
Region N. America, Latin, S.E. Asia, China
Email [email protected]
Phone +82-10-3365-8436
7. History
No Version Date Detail Remarks
1 1.0 Oct.24. 2012 Initial Document
Legal Lockup Copyright © 2012 Samsung Electronics Co. Ltd. All Rights Reserved Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics Co., Ltd., If these and other Samsung trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate trademarks owned by Samsung Electronics Co., Ltd. at the time this information was published. Samsung reserves the right to change specifications or other product information without prior notice. This publication could include technical inaccuracies or typographical errors. Samsung may also make improvements and/or changes in the products and/or the programs described herein at any time without notice. Any performance data for Samsung and non-Samsung products and services contained in this document was derived under specific operating and environmental conditions. The actual results obtained by any party implementing such products or services will depend on a large number of factors specific to such party’s operating environment and may vary significantly. Samsung makes no representation that these results can be expected or obtained in any implementation of any such products or services. Any material included in this document with regard to third parties is based on information obtained from such parties. No effort has been made to independently verify the accuracy of the information. This document does not constitute an expressed or implied recommendation or endorsement by Samsung of any third-party product or service. References in this publication to Samsung products or solutions do not imply Samsung intends to make them available in all countries. Microsoft and PowerPoint are trademarks of Microsoft Corporation in the United States, other countries, or both. DISCLAIMER Samsung internal use only – not for client distribution