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13 questions for speakers.
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Question # 1
How short is your talk?
Keep it short and focused on the one or
two things you want people to remember.
http://epn.dk/job/article4597216.ece
State the most important recommendations at the start.
Then move on to supporting data.
http://blogs.hbr.org/cs/2012/10/how_to_present_to_senior_execu.html
The average adult reads 300 words per minute, but people can only follow speech closely at
around 150-160 words per minute.
Therefore, keep your talk short.
http://blogs.hbr.org/2014/09/a-speech-is-not-an-essay
Question # 2
How clearly do you talk?
Take a breath before you begin
speaking to avoid rushing and mumbling.
http://www.businessinsider.com/common-speaking-mistakes-2013-12
Further inspiration
http://issuu.com/frankcalberg/docs/languages
Question # 3
How well do you know your audience?
http://blogs.hbr.org/cs/2013/02/going_from_suck_to_non-suck_as.htmlhttp://youtu.be/O2dEuMFR8kw
Show the listeners that
you care about them.
Make sure that the idea you communicate
makes sense from the listener’s point of view.
http://youtu.be/O2dEuMFR8kw
Further inspiration
http://www.slideshare.net/frankcalberg/customer-needs
Question # 4
Do you speak in the right place?
Design the space, you speak in, to help make1. make you even more trustworthy.2. create an emotional bond between you and
people you speak with.
http://youtu.be/O2dEuMFR8kw
Further inspiration on work environments
http://www.pinterest.com/frankcalberg/indoor-work-and-living-spaces/http://www.pinterest.com/frankcalberg/outdoor-work-and-living-environments/
Question # 5
How will you be personal?
http://blogs.hbr.org/cs/2013/02/going_from_suck_to_non-suck_as.html
Talk about things you believe in passionately.
http://youtu.be/O2dEuMFR8kwhttp://blogs.hbr.org/2014/09/a-speech-is-not-an-essay/http://www.theatlantic.com/health/archive/2013/01/is-the-lecture-dead/272578/
Tell a story.
People will will better follow and remember stories. They create emotional connections.
Bring your natural, informal style
into your presentation.
http://blog.prezi.com/latest/2014/2/7/10-most-common-rookie-mistakes-in-public-speaking.html
Further inspiration
http://www.slideshare.net/frankcalberg/what-is-the-company-purpose
Question # 6
To what extent do you use “I” language?
I-messages simply state a problem without blaming someone for it.
This makes it easier for the other side to help solve the problem, without having to admit that they were wrong.
http://www.beyondintractability.org/essay/I-messages/?nid=1216
Aggressivecommunication
Passivecommunication
Effective communication
Aggressive communication
Effectivecommunication
Passive communication
”You” language ”I” language ”One” language
Aggressive communication
Effectivecommunication
Passive communication
Watch out what you say.
You, don’t ever do…
I noticed that….
I would like if….
Maybe.
Well, I don’t know but...
Aggressive communication
Effectivecommunication
Passive communication
Anger.
Out of control.
Inner strength.
Self confidence.
Fear.
Lack of selfconfidence.
Further inspiration
http://www.slideshare.net/frankcalberg/conflict-management-1537777
Question # 7
To what extent do you use open body language?
55% of your impact comes from what
your body is doing while you are speaking.
http://www.francescolejones.com/how-to-wow/excerpt/
Be open in your body language when you speak.
http://epn.dk/job/article4597216.ece
Question # 8
How well do you respect personal zones?
The
intimate zone
< ½ arm’s
length
The personal zone
1 arm’s length
The social zone
> 2 arm’s lengths
The public zone
> 4 arms lengths
Question # 9
Do you speak as an adult to an adult?
Speak with others as you would like to be spoken to.
Adapted fromhttp://bible.cc/matthew/7-12.htm
Aim for a tone that suggests that
you’re leveling with people.
http://hbr.org/2013/07/connect-then-lead/ar/3
Adult
Parent
Child
Parent
Adult
Child
Question # 10
How often do you pause?
To emphasize what you say, vary
your body language, your tone, and the volume.
http://blogs.hbr.org/2014/09/a-speech-is-not-an-essay/
Avoid using “ums” and "uhs”.
Instead, use a well-placed pause to help
people absorbe what you say and get people’s attention.
http://www.businessinsider.com/common-speaking-mistakes-2013-12http://hbr.org/tip?date=050712
Advantages of using pauses
A pause gives listeners time to digest information. A pause increases your feeling of confidence and ease. A pause gives you time to formulate your thoughts.
http://blog.prezi.com/latest/2014/2/7/10-most-common-rookie-mistakes-in-public-speaking.html
Question # 11
How openly do you communicate?
Question # 12
What about using “and” instead of “but”?
The word “but” is an eraser. Use “and” instead.
http://leadershipfreak.wordpress.com/2011/06/30/the-top-25-ways-to-win-arguments
Question # 13
How much will you practice before you speak?
Sourceshttp://blogs.hbr.org/cs/2013/02/going_from_suck_to_non-suck_as.htmlhttp://epn.dk/job/article4597216.ecehttp://blog.prezi.com/latest/2014/2/7/10-most-common-rookie-mistakes-in-public-speaking.html
Know your material extremely well.
When practicing, expect that your actual
talk will take at least 25% longer.
http://blog.prezi.com/latest/2014/2/7/10-most-common-rookie-mistakes-in-public-speaking.html
Further inspiration
http://blogs.hbr.org/2013/12/conflict-strategies-for-nice-people/http://crinfo.beyondintractability.org/essay/escalation-limiting_language/http://knowledge.insead.edu/contents/Communication-skills-steveknight-090918.cfm?vid=305http://www.lollydaskal.com/leadership/the-language-of-leadership/http://www.strategy-business.com/li/leadingideas/li00079?pg=allhttp://voices.yahoo.com/tell-stories-3267976.htmlhttp://www.slideshare.net/frankcalberg/listening-tipshttp://www.slideshare.net/frankcalberg/dialogue-vs-discussionhttp://www.slideshare.net/frankcalberg/feedback-tips
