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Webinar: Questions and Answers? July 17, 2014

Questions and answers

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Answering a number of popular questions FileCatalyst hears on a frequent basis, including what is accelerated file transfer, does a user need Workflow and Direct, and how do you guarantee file delivery, and much more.

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Page 1: Questions and answers

Webinar: Questions and Answers?

July 17, 2014

Page 2: Questions and answers

Introduction

• John Tkaczewski, President and Co-Founder

• Check out our blog: http://www.filecatalyst.com/blog

| © Copyright FileCatalyst, 20142

Page 3: Questions and answers

What is File Transfer Acceleration?

• File transfer acceleration technology allows large files, or “big data” to be sent quickly over large geographical distances without being impeded by network impairments such as latency and packet loss

• This is accomplished by transferring files using the UDP protocol instead of the TCP protocol, the protocol used for FTP and SFTP

• Reliability and congestion control is added to UDP at the application layer thus it doesn’t sacrifice its other desirable properties

| © Copyright FileCatalyst, 20143

Page 4: Questions and answers

Why is UDP faster than FTP / TCP?

The main difference between UDP and TCP is that UDP wastes no time communicating about the receipt of a block of data so that regardless of network latency, data transmission remains constant.

| © Copyright FileCatalyst, 20144

Page 5: Questions and answers

How is your UDP different from other UDP based accelerated file transfer ?

• Speed – Only vendor that can achieve 10Gbps speeds

• File Deltas – Ability to transfer only the changes. Built transparently into the transport

• Multi-functional product lines. Single product will provide many functions ex: Data Replication and Web Plug-in are bundled within FileCatalyst Direct. Or Email Distribution and Web based Folder sharing is built-in to FileCatalyst Workflow.

• Flexible licensing – either “All inclusive” or “A la carte” , no per seat cost, unlimited client distribution

| © Copyright FileCatalyst, 20145

Page 6: Questions and answers

Why do I need Workflow and Direct?

| © Copyright FileCatalyst, 20136

• Direct – Point to Point. Includes Desktop App (like Filezilla), HotFolder (Automation), Web applets, CLI and SDK

• Workflow - For the web. Web portal for file transfers. Includes: File Submission, Email Distribution, Web based Folder sharing

Page 7: Questions and answers

How can you guarantee file delivery?

| © Copyright FileCatalyst, 20137

• MD5 checksum – bit by bit comparison is done after transfer

• Transfer with temporary file name. Ex: MediaFile123.mxf.fctemp

• File Delivery receipt in PDF or XML format (in Workflow only)

Page 8: Questions and answers

Can you resume file transfers?

| © Copyright FileCatalyst, 20138

• Resume can be done at any block (32MB default)

• MD5 checksum – bit by bit comparison is done on the partials before resume operation can be started

• File Delta – Rsync can be done on a file that has grown.

Page 9: Questions and answers

Are there any limits?

| © Copyright FileCatalyst, 20139

• There are no known theoretical limits on the UDP transport.

• In production, we transfer single files up-to 8 TB in size

• In production, we transfer file sets containing up-to 4 million files

• For file transfer speeds, We have a number of 10Gbps production deployments. On the low end, we test with speeds as slow as 128Kbps.

• We test and have deployments with up-to 2000 milliseconds (2 seconds!) of latency and 10% pocket loss

Page 10: Questions and answers

Tell me about the cloud...

| © Copyright FileCatalyst, 201310

• FileCatalyst is an ideal solution to move files in and from the cloud.

• All our products have been designed to run on most public clouds: AWS, Azure, OpenStack etc...

• Through our cloud partner ComputeNext - we provide SaaS packages.

Page 11: Questions and answers

Upcoming Events

- ONS 2014 - Off shore North Seas, Stavanger, Norway (Aug 25-28)

- IBC 2014, RAI, Amsterdam (September 12-16)

And of course don’t forget our monthly webinars...

| © Copyright FileCatalyst, 201411

Page 12: Questions and answers

Thank you!

Questions?