QUESTIONNAIRE GENERAL SECTION - Instrumentation

2016 CO P Y R I G H T T E C H N E WS PU B L I S H I N G ( PT Y ) L T D – W WW . T E C H N E W S . C O . Z A A L L R I G H T S R E S E R V E D

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(Please do not alter the form other than to include the appropriate response to each question)

QUESTIONNAIRE – GENERAL SECTION

The reviews use a Question & Answer format. The appropriate respondent (end-user / SI / vendor) should

complete the responses to the questions given below. Respondents may omit any questions that they do

not wish to answer. Each respondent may also add up to three questions that they feel are particularly

relevant. Each vendor may also add up to three questions and answers that they feel are particularly

relevant and help to differentiate their offering from those of other vendors.

SECTION 1: Vendor, SI & end-user details

Product & vendor details

Question Response

Q1.1 Product name and version PlantStruxure Process Expert Software (PES) V4.0 SP1

Vijeo Citect V7.4 SP2

Q1.2 Product Vendor Schneider Electric

Q1.3 Vendor switchboard telephone number

+27 11 254 6400

Q1.4 Vendor generic email address to be published with review

[email protected]

Q1.5 Vendor URL http://www.schneider-electric.co.za/

Vendor contact details for editor clarification (not for publishing)

Q1.6 Contact person Quintin McCutcheon

Q1.7 Contact person’s telephone +27 11 254 6400

Q1.8 Contact person’s email [email protected]

System Integrator respondent details

Q1.9 Name Mark Pitout

Q1.10 Position/Designation Senior Engineer

Q1.11 Company Schneider Electric

Q1.12 Telephone +27 11 046 1900

Q1.13 Email [email protected]

End-user respondent details

Q1.14 Name Tony van der Mescht

Q1.15 Position/Designation Process Engineer

Q1.16 Company Premier FMCG

Q1.17 Telephone +27 11 565 4300

Q1.18 Email [email protected]

Q1.19 Do you wish your details to be withheld when the review is printed?

No

http://www.technews.co.za/

mailto:[email protected]




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SECTION 2: End-user questionnaire

Project details (i.e. these questions pertain to the specific subject application)

Q2.1 Application site location. Town, Province, Country

Durban, Kwa-Zulu Natal

Q2.2 In what industry is the scada application?

Food and Beverage

Q2.3 Date project started 2013-01

Q2.4 Date project completed 2016-05

Q2.5 What is the fundamental purpose of the system?

Manufacturing

Q2.6 Briefly describe the application including information on any pre-existing control system or scada system that was in place, etc. If there was a pre-existing system, please describe the switchover from the previous system.

The application is an Industrial control, SCADA and reporting system for a Wheat Mill that produces various types of flour that is used in our bakeries, sold and distributed via road tankers to 3rd party bakeries, and packaged and sold to retail customers. The system consists of redundant SCADA servers and clients, connected to multiple PLCs, Remote I/O stations and 500+ Variable Speed Drives on an industrial Ethernet network. This system replaced an existing Siemens S5 PLC and Citect SCADA system. The PLC and SCADA applications were developed from scratch (no existing code was reused) Switchover from the existing system to the new system was achieved in a multi-phased approach during plant shut-down / maintenance periods (ie small portions of the plant at a time)

Q2.7 What was the primary motivation for the project?

The existing control system was aging and lack of support and spares for the Siemens S5 PLCs presented an operational risk. We also expanded the plant with the addition of a new wheat mill, which increased the production capacity As part of this expansion we decided to replace and modernize the electrical, control and automation systems.

Q2.8 What were the main goals established for the project?

1. Modernisation of the control system based on a proven and mature architechture. 2. Standardisation of control system software based on a proven and mature automation software

standard/philosophy. 3. Application of power metering and variable speed drives to monitor, control and optimise energy

usage.

Q2.9 In the procurement decision making process what were the primary considerations that influenced the product selection?

PlantStruxure PES was presented to us as a modern engineering tool that would seamlessly integrate the SCADA and PLC applications, in a standardised way and that would be easy to operate, maintain and expand. Long term backup and support is of great importance to us, that is why we partner with large companies like Buhler and Schneider Electric because they have a large pool of engineering resources and they can provide us with support well into the future.

Q2.10 What Project Management principles and/or methodologies did you employ as end-user to mitigate risk, ensuring the project came out on time and within budget?

Documented control philosophies. Functional design specifications produced by the SI Control system hardware and software Factory Acceptance Testing before deployment on site Design change request forms and register to contol scope creep Site commissioning test sheets and acceptance documentation

Licensing, maintenance & support model

Q2.11 What licences have been 1 x PlantStruxure PES V4.0 Engineering Server 1 x PlantStruxure PES V4.0 Aplication Large



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purchased for this particular application?

2 x PlantStruxure PES V4.0 Operation Server (Vijeo Citect Servers) 5 x PlantStruxure PES V4.0 Operation Clients (Vijeo Citect Clients) 5 x PlantStruxure PES V4.0 Redundant Operation Clients 1 x Vijeo Historian V4.5

Q2.12 What upgrade agreements are in place on this particular application?

3 Years Gold Support, which includes all hotfixes, service packs and upgrades released for the licenses listed above.

Q2.13 How is the after-sales support handled on this particular application?

3 Years Gold Support providing us access to Schneider Electric on-line support portal and software updates and hotfixes. Remote access is provided to Schneider Electric engineers to the engineering and SCADA servers, via the internet, by our enterprise IT infrastructure.

Q2.14 Do you have a documented process in place to manage, test and install OS and scada system software patches? If so, please describe.

No

Integration and management reporting

Q2.15 Is the scada system integrated onto an intranet or the Internet? If so, does the configuration allow simple remote monitoring by clients, or is it configured to allow full remote control by clients?

The SCADA is intergrated on our intranet, but not directly to the internet. Remote access and control is available to limited users on our intranet, from any of our sites in the country.

Q2.16 Does the system include or interface with an expert system? If so, please describe.

No.

Q2.17 Does the system include any form of augmented cognition (AC) or augmented reality (AR)? If so, please describe.

No.

Q2.18 Is the system integrated with an MES / ERP or other management reporting or control system (e.g. Baan, SAP, SYSPRO…)? If so then what integration methodology was used? (e.g. .NET, XML, Web Services, etc.)

No.

Q2.19 Has any GIS (Geographic Information Systems) functionality been configured in the application? If so, please describe its functionality and how it was achieved.

No.

Q2.20 Has any asset management functionality been configured in the application (for software assets, control system assets or for plant assets)? If so, please describe its functionality and how it was achieved.

No.

Q2.21 Do you run the scada in conjunction with any third-party application software (Other than expert system, AC, AR, MES, GIS or asset management system)? If so, please describe.

No.

Q2.22 Does the application include data archiving / historian capabilities with an historical data reporting system? Please elaborate.

Yes, a historian is used to archive selected tags to an SQL Server. Reports have been configured to present plant management and accounting staff with the operations and production data from the plant.



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Maintenance, reliability and asset optimisation

Q2.23 Have any operational or production benchmarking tools been configured as part of the scada system? If so, please describe.

The flow of wheat and flour through each of the plant processes (in tons per hour) is continuously monitored and displayed on the SCADA.

Production and mass balance reports are drawn on a daily basiss, by plant management and accounting staff, which indicates the amount of wheat and flour processed by each section of the plant. The reports are flexible to allow analysis over any time frame (eg. hourly, daily, weekly, monthly, annually)

Energy consumption (kWh) per volume of production/processing (tons) is also measured and logged by the SCADA and Historian to provide us with energy efficiency data.

Q2.24 What maintenance, reliability, asset optimisation and/or continuous improvement criteria relating to this system and the plant monitored / controlled by this system, were included in the user requirements specification for this project?

Energy metering of the entire plant (at Load Centre level) Energy metering of each plant section (at MCC level) Energy metering of each motor (at Variable Speed Drive level) Reducing the speeds of process plant motors to and idle speed when plant is in hot standby mode, but not producing. Calculation and logging of plant energy effieincy (kWh / Ton)

Mobile device support

Q2.25 Are you currently using tablets, mobile phones or other smart mobile devices to interact with the scada system? If so, for what purposes?

Operators are issued with tablets which are used for remote desktop access to the SCADA when performing fault finding and maintenance functions in the plant.

Q2.26 Do you allow users to interface with the scada system via their own personal smart devices? (BYOD)

No

Conclusion

Q2.27 What was the predominant feature (or features) that made you decide to purchase this scada product over all others for this application?

PlantStruxure PES provides a single platform that seemlessly intergrates the SCADA, PLC, Motor Control and I/O System on an industrial Ethernet network.

Q2.28 What was the most significant change that you implemented in SCADA engineering practice / technology in this project? If the answer is other than None, what motivated you to implement that change?

The main control room of the plant was equipped with a laser-based projector display 5 meters wide x 1.5 meters high on which two mimic were presented that displayed an overview of the entire plant with the state of every control device and selected instrumentation. With this display the operators can observe the status of the entire plant in a single view without paging through several mimics.

Another lazer-based projector was also installed to project a dashboard type display of plant efficiency and production figures in the plant management offices. This gives management a constant up to date view of how the plant is performing

Q2.29 What single operational feature most impresses you about the product now that it is in operation? Please elaborate.

Operators now have access to the PLC code and documentation (manuals and drawings) directly from the SCADA via the Runtime Services provided by the PlantStruxure PES server.

Q2.30 What impresses you most about the architecture? Please elaborate.

The architecture implemented is mature, has a proven track record and is based on a wide range of Schneider Electric’s Ethernet devices. The architecture is robust through the use of redundant Ethernet ring networks. The architecture is also flexible and scalable, enabling easy expansion in future.



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SECTION 3: SI questionnaire

Project details (i.e. these questions pertain to the specific subject application)

Q3.1 How many tags are configured? 15,500 variable tags 1,000 trend tags

Q3.2 How many updates per day are recorded in the archive / historian

for this particular project?

6 480 000 (150 tags every 2 seconds)

Q3.3 How much disk space do one day’s updates for this particular project

occupy?

Undetermined

Q3.4 How many I/O does the installation have? Analog, digital, other? And

across how many front-end devices? Make & Model of front

ends?

2300 digital I/O and 150 analog I/O

4 x Schneider Electric Quantum PLCs + 1 x Schneider M340 PLC 530 x Schneider Electric Altivar Variable Speed Drives

25 x Schneider Electric X80 Remote I/O drops 15 x Schneider Electric Profibus Remote Master gateways

53 x Buhler Profibus field control devices 15 x Schneider Electric PM820 Energy Meters

Q3.5 Approximately how many man-hours did the scada configuration

take?

Roughly 1200, but this included the PLC application development, because in PlantStruxure PES, the two go hand-in-

hand.

Q3.6 What tools were used to minimise the man-hours taken?

PlantStruxure PES, with MS Excel import capalility

Q3.7 Do the operator interfaces on this project use multi-touch gestures?

No

Q3.8 What human factors were taken into consideration as principles or development standards in the HMI

design process?

Mimic declutter functions – ability to hide/display device IDs and additional status symbols and data for all devices on all mimics

from a single display configuration window. Optional additional status symbols were added to represent equipment status in a symbolic way rather than by colour, to

assist colour-blind operators.

Q3.9 For the graphics development process did you use standard

library images, or did you have to draw images from scratch?

50 / 50 – some existing library images were used, but new images had to be developed to close some gaps.

Q3.10 How would you describe the library of graphic images?

Comprehensive.

Q3.11 Did you use any ‘special’ images? New graphics were developed in a 3D drawing package and added to SCADA library as Bitmap graphics

Q3.12 Did you use any video or multimedia technology in the application? If so, please describe.

No.

Q3.13 What alarm management standards or best practices were adopted in configuring the scada system?

First-up alarming philosophy was applied – in other words: when a particular device trips several control devices in a process only the source of trip generates an alarm (alarms from subsequently tripped devices

are suppressed).

Q3.14 What structured processes were followed to determine expected performance under full load, and during abnormal failure conditions (such as network interruptions, node failures, power outages,

controller failures, etc.)?

Application of Schneider Electric Tested Validated and Documented (TVDA) provided a system with predictable and deterministic performance characteristics.

Q3.15 What are the key physical communication layers and communication protocols employed in the



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system? Fibre, Ethernet, EtherCAT, wireless, Modbus, etc.

SCADA/PLC level Ethernet Fibre Optic Ring – Conveys OPC traffic Multiple MCC level Ethernet Fibre Optic Rings – Conveys Modbus TCP traffic

Multiple Field level Ethernet Fibre Optic Rings – Conveys X80 Remote I/O and Modbus TCP traffic

Q3.16 What is the network speed and communications medium of the slowest link in this project’s scada network?

100Mbit/s over copper

Q3.17 What is the network speed and communications medium of the fastest link in this project’s scada network?

1Gbit/s over fibre

Q3.18 What levels of redundancy are incorporated in this scada application? (Client side, server side, DB server, communications server, web server, etc.)

Primary / Standby SCADA IO, Alarm, Trend and Report Servers. Recipe and setpoint databases are stored on a central data server but duplicated to all SCADA machines during runtime, so even if the central data server is offline, each SCADA machine still has a local copy of

the databases and the plant can continue to function.

Q3.19 Was any specific custom code or scada scripting written for this project? If so, for what purpose?

Production energy efficiency calculations (kWh / Ton every minute / hour / shift) - to meet the customer’s energy efficiency measurement and control requirements.


Q3.20 In engineering this project, what steps were taken to address maintenance, reliability, asset optimisation and/or continuous improvement aspects relating to this system and the plant

monitored / controlled by this system?

Energy metering is available at almost every level of the plant – From an overall plant level right down to device level. This energy metering is compared to the through-put of the plant and can be used to

determine if any part of the plant is degrading in terms of efficiency. The customer’s operators can use this as a tool to schedule maintenance and to optimise the plant over time.

Project management

Q3.21 What Project Management principles and/or methodologies did you as SI employ to mitigate risk, ensuring the project came out on time and within budget?

Up-front Functional design specifications produced for approval by the customer Factory Acceptance Testing

Design change management process and records Commissioning test plan and records

Security and data protection

Q3.22 How have authentication, authorisation & role management been configured? Please elaborate.

Each SCADA user is assigned a personal user account on a Windows Domain Controller on the customer’s enterprise network. The roles and access priveledges are assigned to the various user

accounts. The SCADA accesses the Windows Domain Controller to authenticate each user and grant them the appropriate access according to their assigned roles.

Q3.23 Does the design make provision for a DMZ and firewall segregation of process (scada) network and business networks (LAN, WAN, GAN, Internet, etc.? If so, please briefly describe how this has

been achieved.

No DMZ is defined, but security is provided by the customer’s IT strategy which includes routing, VLANs and traffic filtering.

Q3.24 What intrusion detection has been incorporated on the plant network(s) on which this scada system exists?

None

Q3.25 Is the security model employed based on a standard? If so, please state the standard used.

No



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Q3.26 In what ways is this project’s hardware architecture optimised for:

1. Patch management and 2. Antivirus management?

No specific optimisation for these functions. All machines are isolated from the internet. Patches and updates are manually loaded on an ad hoc basis.

Q3.27 What configuration back-up and data archive backup methodologies have been adopted?

Recipes and control system setpoints are backed up to DBF files on a central data server. PlantStruxure PES provides a single file backup function, which packs the entire configuration database,

PLC applications and SCADA applications into a single archive.

Backups are made ad hoc – ie not on a regular or scheduled basis

Q3.28 Did you use any integrated or 3rd party configuration control system for the scada configuration during the engineering of this application? If so, please describe.

PlantStruxure PES provides a library of templates that seamlessly inegrates the Network, PLC and SCADA facets of the control system – Development of the communications, PLC and SCADA software for

a particular application employs these templates in a single engineering process.

Conclusion

Q3.29 How would you rate the ease of use of the historical reporting system?

Vijeo Historian is fairly simple to configure for historizing tags and extracting the raw data in the form of trends. However, transforming the raw historized data into meaningful reports requires indepth knowledge

of Microsoft SQL Server and SSRS.

Q3.30 What impresses you the most about the engineering / configuration aspects of the product now that it is in operation? Please elaborate.

PlantStruxure PES drives the development of PLC and SCADA applications in a standardised and structured way. Once the templates and standards are established it is simple to role out these templates

and standards on a large scale.

However, this strong drive to structure and standardisation does not reduce flexibility. PlantStruxure PES remains flexible enough to easily incorporate custom code for non-standard scenarios.

PlantStruxure PES is also scalable and can be used to engineer any size of automation solution ranging from very small and basic to large and complex, using any of Schneider Electric’s M340, Quantum and

M580 PLCs.

Q3.31 What impresses you most about the architecture? Please elaborate.

The architecture is based on Schneider Electric’s Tested Validated and Documented Architectures (TVDAs). This means that the architecture has been developed and matured in a laboratory environment,

it has been pressure tested and the performance characteristics have been benchmarked. It is an architecture with inherent redundancy making it reliable.

The architecture is scalable and can easily be adjusted to suite larger and smaller applications.



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SECTION 4: Vendor questionnaire

Product details

(NB the difference between the Product related column, which is in respect of (iro) the product in general and the Subject project related column, which is iro of the project covered by this scada review)

Product related Subject project related

Product

Q4.1 Product version / Module versions PES V4.1

Vijeo Citect 2015 SP1 PES V4.0 SP1

Vijeo Citect V7.4 SP2

Q4.2

Vendor comments on product / modules

PlantStruxure PES is the new innovative Process Expert System designed to meet the demands of today’s production facilities in hybrid segments.

Through a “configure once philosophy” PES enables to design a control system based on Modicon controllers: M340, Quantum & M580 and a supervision system based on Vijeo Citect and to set up of the communication implicitly through OPC server (OFS) with a single environment,. The design is object oriented configuration thanks to ready to use libraries of objects (process, Schneider devices, application & segment libraries)

More Intelligence during operation, thanks to a consistent user interface for the operators from the object libraries and navigation within the control system through the runtime navigation services (RTNS).

Operating systems / VMWare

Product – supported /

available Subject project - used

Q4.3 Operating systems – client side run-time?

Windows 8 / 8.1 - 32 / 64 Bit Windows Server 2012 R2

Windows Server 2012 Windows 7 - 32 Bit / 64 Bit Windows Server 2008 R2

Windows Server 2008 - 32 Bit

Windows 7 64-bit

Q4.4 Operating systems – client side configuration?




Windows 7 64-bit

Q4.5 Operating systems – server side?




Windows Server 2012 R2 64-bit

Q4.6 Browser based? Optional - via webclient None

Q4.7 Front end device communications protocols

OPC Modbus TCP Melsec Net

Allen Bradley RS-Linx Siemens S7

http://www.citect.schneider-electric.com/scada/vijeo-

citect/downloads-updates/driverweb

OPC Modbus TCP

Q4.8 Does the scada system rely on Java plug-ins to exploit the full functionality of its core and additional modules?

No No

Q4.9 Vendor comments (e.g. Java based, Microsoft CLR, Mobile OS support, etc.)



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N/A

Licensing, maintenance & support model

Q4.10 What sort of licensing agreement options are offered? Does one licence cover all modules, or can the purchaser buy only those modules that he requires?

PlantStruxure PES Engineering Licenses are tailored to the size of the application in categories small, medium, large and extra-large PlantStruxure PES runtime licenses (Vijeo Citect) are tailored to the tag count and architecture of the application – ie separate floating licences for servers, clients and web clients

Q4.11 Are licences sold outright or subject to periodic (e.g. annual) renewal?

Licence is a once-off purchase for a particular version

Q4.12 What upgrade agreements are offered? Are patches and version upgrades free, covered under annual maintenance or managed in some other way (describe)?

Patches and service packs for particular versions are free. Upgrading from one version to the latest version requires the customer to enter into a support agreement, as described below.

Q4.13 What after-sales offerings iro support and maintenance are available, and which technologies are used to deliver them?

Annual support agreements in the following formats:

The Gold Maintenance and Support Agreement is our standard support platform, providing a formal structure of application software support services. A range of direct and self-help technical assistance options allow you to maintain optimum performance from your SCADA, MES or Historian software, whilst automatic product updates keep you at the forefront of technological advancements.

The GoldPlus Maintenance and Support Agreement is a 24/7 extension to the Gold Support service and is differentiated by enhanced response and escalation commitments.

Enterprise Support Agreements can be set up to include any of our services. An Enterprise Support Agreement ensures a single point of management; common commercial terms and annual purchasing price reviews. Multiple global sites are covered and additional sites can be covered at any time during the Support Agreement, subject to a fee.

Specialty Driver Support is an add-on Support service to Gold and GoldPlus Support Agreements.

Q4.14 Do you have a documented process in place to manage and test OS patches and to release scada system software patches? If so, please describe.

Patch management is determined by the end user in most instances as this forms a part of IT policies and procedures however we do play an advisory role; particularly where IT have not taken responsibility.

We supply standard procedures for implementation, testing and recovery which are not specific to patch management but rather to any software updates to be deployed.

Technology incorporated

Product related Subject project related

Q4.15

Product uses Web Services? SCADA Web Client and

Reporting via web services Reporting via web

services only

If the subject application uses Web Services, please describe what this technology is used for.

SCADA Web Clients utilize web services both for data acquisition and page update management. Historian reporting is served through a CLR Stored procedure which wraps a set of standard web services enabling access to the data repository and ensuring that any reports developed using SSRS are future proof. Underlying schema changes in the Hisorian database do not affect the output of the CLR Stored procedure.

Q4.16

Cloud computing supported? No No

If the subject application uses cloud computing, please describe how this technology is implemented on the subject project.

N/A



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Q4.17

Virtualisation models supported? Microsoft Hyper-V VMware Workstation vSphere

No

If the subject application uses virtualisation, please describe how this technology is implemented on the subject project.

N/A

Q4.18 Do the operator interfaces (supported hardware + OS + scada software) support multi-touch gestures?

No No

Q4.19

What changes have been introduced into the product in the last 12 months?

StruxureWare SCADA Expert Vijeo Citect™ 2015 offers the following improvements: 1. Alarm performance and functionality improvements including page display, alarm counts, client footprint and server synchronization. 2. Managing your backups in 2015 is more efficient with the ability to back up a complete project along with all its Included Projects into a single backup file. You can then restore your complete project just as easily. 3. In 2015, we have introduced the ability for you to access .NET assemblies from within Cicode. This allows you to extend the functionality of your system by leveraging Microsoft technologies such as C# and the .NET Framework. 4. When running as a Windows service, the system can continue to supply data across user log in sessions. This allows the application to run unattended with no user account required to be logged into the Server. 5. Partial Associations allow you to configure and maintain super genies and pop-up pages by reducing complexity and removing the need for Cicode or extensive metadata. 6. In 2015 you can paste an equipment instance on a graphics page directly from the Equipment Editor through the ability to link a genie to an equipment type. This simplifies the process of deploying multiple equipment instances on a project's graphics pages. 7.a. Online upgrade of applications from v7.20 and above to Vijeo Citect 2015. 7.b. Direct Offline upgrade (excluding alarm history) for all applications from v5.21 and higher to Vijeo Citect 2015. 8. Support for the following operating systems and Virtualized Environments:

Windows 8.1

Windows Server 2012 R2

Microsoft Hyper-V

VMware Workstation & vSphere

Integration and management reporting

Q4.20 What generic and/or product specific interfaces does the product have iro well-known MES packages? Please elaborate including comment on relevant certifications.

Schneider Electric Ampla, via OPC DA Connector

Q4.21 What native (application or OS) historical data reporting options are available? Please elaborate.

Vijeo Histrorian incorporates built-in interfaces that use MS Reporting Services on top of an MS SQL database.



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Q2.22 What maintenance, reliability, asset optimisation and/or continuous improvement related modules or capabilities does the product incorporate relating to the IT and/or control system of which this product forms a part and/or the plant monitored / controlled by such system?

1. Intuitive Process Analysis tool: The Vijeo Citect Process Analyst is an intuitive process analysis and visualisation tool that presented directly in the SCADA system, providing a complete view of your plant, delivering actionable insight to operators and improving their efficiency and productivity. 2. Energy management and process control object libraries: gives users the power to embed Active Energy Management into processes. By combining energy and process data in one system, users can reduce energy consumption and waste for a positive real-time impact on process efficiency.

3. Standard function blocks in the solution include maintenance (runtime, number of starts), simulation, bypass, process and safety interlocks.

4. Runtime navigation services: access to the right information at the right time, so that users can diagnose and solve problems faster. Access in real-time to any data about any device or equipment in the system, including the code running in the controller, all documentation, historian, asset management (maintenance), Internet links, etc.

PLC configuration and programming

Q4.23 What capabilities, if any, does the scada offer in terms of generation and/or management of either PLC configuration files or PLC application code? Please elaborate

PlantStruxure PES generatres PLC code and tags and SCADA tags and graphics from structured and standardised application templates. The entire plant is modelled in a database driven engineering environment by instantiating these application templates. As the plant is maintainted and evolved after project delivery the plant model is updated PlantStruxure PES and changes are deployed on-line directly to the PLC and SCADA systems from within PlantStruxure PES. PlantStruxure PES is therefore a single environment for engineering, operation and maintenance, of the entire automation system.

Security and data protection

Q4.24 If the scada system generates application files that are transferred to the PLC, how are PLC virus attacks prevented in this process? Please elaborate

Achilles Level 2, ISA Secured certifications ensure a high level of security against malware, spyware, and virus attacks

Firmware integrity checks conducted at every startup

Real time system integrity checks are conducted by several mechanisms included in the M580 ePAC system

Q4.25 What authentication, authorisation & role management models are available for the runtime environment? Please elaborate

Can be either: 1. Incorporated in the application, or 2. Use the services offered by the OS and Windows Domain Controllers on the customer’s enterprise network, or 3. A mixture of the above two options.

Unique selling proposition (USP)



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Q4.26 List the top five feature/benefit pairs that contribute to this product’s USP

Feature

1. Single data-entry supporting the “configure once” philosophy in an object oriented and hierarchical environment

2. Open and extensible objects and object libraries

3. System-wide Ethernet based architectures

4.Process and energy in a single system

5. Powerful and scaleable controller platform

Benefit

1. Faster system design, system diagnostics and maintencance, based on ISA88 standard.

2. Integrated objects offer consistent and standardised functionality throughout the system. Open, so engineers can build their own objects if needed

3. Flexibility and information transparency

4.Predictive maintenance alerts for equipment to reduce energy use and downtime

5. Automation system can be tailored to suite any size of application.

Reminder: Each vendor may also add up to three questions and answers that they feel are

particularly relevant and help to differentiate their offering from those of other vendors.

END


Documents

QUESTIONNAIRE GENERAL SECTION - Instrumentation