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QuesCom organisation
Created in 1999
Head Quarter in “French Silicon Valley” – Sophia Antipolis
Offices in Paris, Belgrade, Dublin & Johannesburg
40 people
Distributor
QuesCom office
Solution range
QuesCom telecom appliance embed best of breed technologies of
VoIP and GSM networks. In order to help businesses in:
Solutions Targets Benefits Channels & GeographiesCOST CUTTING SURVIVABILITY
Architecture for IPBX
IP connectionIP connection
H.323 and SIPH.323 and SIP
16 VoIP16 VoIP
G.711 G.723 G.729aG.711 G.723 G.729a
4 to 16 SIM cards in 1U4 to 16 SIM cards in 1U
PSTN GSM
IP
SURVIVABILITY
1. One Number
2. Backup
3. iPBX with GSM connectivity
SURVIVABILITY
1. One Number
Being able to receive on a single number phone calls on his fixed line, his mobile phone or receive a fax by email.
Road warriors will get all phone calls. They will be able to use short dialing plan directly from their mobile.
Company will keep traces of all call including those placed & answered on the mobile phones.
One Number - Fax
User benefitsSending and receiving Fax to email
On every DDI as single number for voice and fax
Sending and receiving SMS
Technical benefitsLegacy PBX compatible
Reuse existing numbers
Fax ISDN and T.38 embedded
Sending and receiving SMS
Microsoft Outlook to SMS
SMTP to SMS
HTTP to SMS
CTI to SMS
Manual or automatic SMS sending
Mobility & Convergence
User benefitsMultiple ring
Voice call continuity (fixed, mobile)
PBX features on mobile
Reduce call cost from mobiles
Technical benefitsPBX independent
Easy IP integration
International Call
BEFOREInternational call from my mobile
QuesCom ValueLocal Gateway
Two stage dialing routing
AFTERInternational call from my office
IP PSTN GSM
Hom
eIn
tern
atio
nal
Office
or
SURVIVABILITY
2. Back Up / Failover / Securitization
Many terms can be used for this solutions which uses the multi connectivity capabilities of the appliance. Back up solutions can be used in different order like ISDN/GPRS/GSM. With the new linux version, this solution over GSM can be used for data.
This solution takes advantage of the VoIP / GSM connectivity to reroute calls on the GSM network in case of IP failure.
This back up solutions is of particular importance for MNOs pushing one network offerings, multi site enterprises with strong SURVIVABILITY constraints such as banks and insurances.
Voice backup / GSM Trunk
PSTN
In the event of PSTN In the event of PSTN connection failure connection failure
PBX routing rules send PBX routing rules send calls to the gatewaycalls to the gateway
To gateway uses Sim To gateway uses Sim cards to place the callscards to place the calls
It also extends concurrent It also extends concurrent call capacity call capacity
GSM
Voice backup
IP
PSTN
Typical scenario of an IP Typical scenario of an IP Telephony deploymentTelephony deployment
Centralised IP-PBX Centralised IP-PBX connected to Branch connected to Branch Offices via IPOffices via IP
PSTN
PSTN
Voice backup
IP
PSTN
Typical scenario of an IP Typical scenario of an IP Telephony deploymentTelephony deployment
Centralised IP-PBX Centralised IP-PBX connected to Branch connected to Branch Offices via IPOffices via IP
GSM
GSM
Voice backup
IP
PSTN
In the event of IP In the event of IP connection failure connection failure
PBX routing rules send PBX routing rules send incoming calls to GSMincoming calls to GSM
To local GSM gatewayTo local GSM gateway
Survivability
3. Wireless iPBX is the equal to commercial PBX products is much less expensive - open source has already passed the leading commercial PBX vendor in market share
Offering “Purpose-Built” Telephony Platform Flexible port options – SIP, ISDN-BRI, PRI, GSM Ideal for Asterisk®/FreePBX®; also for Linux Developers Small form factor Targeted for SMB deployments Reliable with Solid State components True Alternative to PC + Voice Cards
Targets
QuesCom is addressing the business market, in countries where Mobile networks are wide spread
High population rate
Core segmentsLarge Corporate VoIP infrastructure – ie. Cisco customers
Call centers
Mid size corporate with international sales activities - legacy infrastructure
Companies in emerging countries - low fixed telecom line quality
Expected benefits
Large Corporate with VoIP infrastructureVoice backup in case of inter-sites VoIP failure
Mobile international LCR, combining VoIP and local GSM connections
Call centersMobile LCR, reducing call cost to mobile destinations
Mobile CLI, displaying mobile number increases call pickup rate
Mid size corporate with international sales activitiesReducing roaming charges for international travelers
Companies in emerging countriesiPBX with GSM connectivity
Customer cases
Large Corporate VoIP infrastructureCredit Agricole - FranceCoop supermarket - ItalyNestlé - PortugalBarclay’s - EgyptTeleperformance – EgyptCaisse d’Epargne - Luxembourg
Call CentersItaù Bank - BrazilVodafone - ItalyBank of America - UKPaggine Gialle - ItalyGE Money Bank – FranceCardcomplete - Austria
Mid size corporate internationalMecof - ItalyUER - SwitzerlandRabenhorst - GermanyAldata - France
Companies in emerging countriesSonatrach - AlgeriaNewmont gold mining - GhanaMinistry of defense - Afghanistan
Installed base (Call Centers)
Partners & Awards
“Best Fixed to Mobile convergence solution”IP Convergence – Oct 2010
“Only GSM gateway certified with PBX vendors on the market”
Product catalog
GSM channels
PBX connection
Company size
0-16
VoIP+ISDN16 to 32 VoIP
100 - 500
> 100
Q400
2-4
VOIP
10 - 20
0-10
Q200
2
ISDN
10 - 20
Q50
1-2
Analog
10 - 20
Q20
Users
