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This quarter we released our annual key reports UK Software and IT Services Market Trends and Forecasts 2017 and UK Software and IT Services Rankings 2017. Market developments in 2016 and our forecasts through to 2020 highlight rapidly changing dynamics. Notably, we predict that 2017 will be a watershed for the UK SITS market. It will be the first year that ALL growth will be driven by cloud computing. In the rankings report we can reveal that Capita has retained the UK SITS market crown for the fourth year running despite having one of its more ‘challenging’ years but you’ll have to read the report for find out what’s been going on below the top spot. We have a report from Martin Courtney, SecureConnectViews on WannaCry, following the cyber attack on the NHS in May. Martin warns that UK plc shouldn’t breathe a sigh of relief just yet and that cybersecurity should be a top priority in the public sector. Quarterly Research Summary Q2 2017 1 Quarterly Research Summary Q2 2017 Not sure how to access the research? Contact Client Services for details email [email protected] UK Software and IT Services Market Trends & Forecasts 2017 TechMarketView’s keynote annual report on the trends and forecasts in the UK software, IT services and business process services market. IndustryViews Venture Capital Q1 2017 Venture capital funding of UK and Irish technology companies got off to a good start this year. Read on for our review of the UK tech VC scene in Q1 2017. UK Software and IT Services Rankings 2017 TechMarketView’s authoritative annual keynote report ranking the leading suppliers of software, IT services and business process services to the UK market. FintechViews: Apple P2P – Crossing the Line For the first time, ApplePay is moving from being a digital version of a leather wallet to actually having its own store of value. And why is that significant? Well that’s how Alipay started, and they have built from that foundation to be the go-to place for a wide range of financial services; bill payments, savings, loans, investments, insurance…. DevOps: strategies for supplier success The challenge for application services providers is dealing with the necessities of DevOps adoption, internally and on behalf of customers, without breaking the business. That is exactly what the “DevOps: strategies for supplier success” report examines. Rival cloud Codes of Conduct may muddy GDPR compliance waters The European Union’s General Data Protection Regulation (GDPR) will bring big changes to existing data protection laws in May next year. Yet we get the impression that end user organisations and cloud service providers alike are still struggling to understand its requirements and their respective responsibilities when it comes to safeguarding the information pertaining to EU citizens and customers. TECHMARKETVIEW | REPORT | 30/06/2017 TECHMARKETVIEW | REPORT | 30/06/2017 ANTHONY MILLER | REPORT | 30/06/2017 RICHARD JOHNSON | ANALYSTVIEWS | 26/06/2017 ANGELA EAGER | ANALYSTVIEWS | 30/06/2017 MARTIN COURTNEY | UKHOTVIEWSEXTRA | 23/06/2017 Also check out FinancialServicesViews series of reports on FinTech in FinTechViews. Peter Roe and Richard Johnson continue to keep you up-to-date on this fast moving area. These are just a few of the key highlights but scroll through the review to see what else we’ve published this quarter. And if you haven’t booked already, don’t forget to secure your place at our annual TechMarketView Presentation and Dinner, to be held 5th October at Royal Institute of British Architects (RIBA) in Portland Place, London. Click here to find out more. KEY: Foundation Service PublicSectorViews FinancialServicesViews BusinessProcessViews ESASViews InfrastructureViews SecureConnectViews Available in all streams Click on the image or report title to read more...

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Page 1: Quarterly Research Summary Q2 2017 - TechMarketVie · 2017-07-05 · 2 Quarterly Research Summary Q2 2017 Not sure how to access the research? Contact Client Services for details

This quarter we released our annual key reports UK Software and IT Services Market Trends and Forecasts 2017 and UK Software and IT Services Rankings 2017. Market developments in 2016 and our forecasts through to 2020 highlight rapidly changing dynamics. Notably, we predict that 2017 will be a watershed for the UK SITS market. It will be the first year that ALL growth will be driven by cloud computing. In the rankings report we can reveal that Capita has retained the UK SITS market crown for the fourth year running despite having one of its more ‘challenging’ years but you’ll have to read the report for find out what’s been going on below the top spot.

We have a report from Martin Courtney, SecureConnectViews on WannaCry, following the cyber attack on the NHS in May. Martin warns that UK plc shouldn’t breathe a sigh of relief just yet and that cybersecurity should be a top priority in the public sector.

Quarterly Research Summary Q2 2017

1 Quarterly Research Summary Q2 2017

Not sure how to access the research?Contact Client Services for details email [email protected]

UK Software and IT Services Market Trends & Forecasts 2017 TechMarketView’s keynote annual report on the trends and forecasts in the UK software, IT services and business process services market.

IndustryViews Venture Capital Q1 2017Venture capital funding of UK and Irish technology companies got off to a good start this year. Read on for our review of the UK tech VC scene in Q1 2017.

UK Software and IT Services Rankings 2017 TechMarketView’s authoritative annual keynote report ranking the leading suppliers of software, IT services and business process services to the UK market.

FintechViews: Apple P2P – Crossing the Line For the first time, ApplePay is moving from being a digital version of a leather wallet to actually having its own store of value. And why is that significant? Well that’s how Alipay started, and they have built from that foundation to be the go-to place for a wide range of financial services; bill payments, savings, loans, investments, insurance….

DevOps: strategies for supplier successThe challenge for application services providers is dealing with the necessities of DevOps adoption, internally and on behalf of customers, without breaking the business. That is exactly what the “DevOps: strategies for supplier success” report examines.

Rival cloud Codes of Conduct may muddy GDPR compliance watersThe European Union’s General Data Protection Regulation (GDPR) will bring big changes to existing data protection laws in May next year. Yet we get the impression that end user organisations and cloud service providers alike are still struggling to understand its requirements and their respective responsibilities when it comes to safeguarding the information pertaining to EU citizens and customers.

TECHMARKETVIEW | REPORT | 30/06/2017 TECHMARKETVIEW | REPORT | 30/06/2017

ANTHONY MILLER | REPORT | 30/06/2017 RICHARD JOHNSON | ANALYSTVIEWS | 26/06/2017

ANGELA EAGER | ANALYSTVIEWS | 30/06/2017

MARTIN COURTNEY | UKHOTVIEWSEXTRA | 23/06/2017

Also check out FinancialServicesViews series of reports on FinTech in FinTechViews. Peter Roe and Richard Johnson continue to keep you up-to-date on this fast moving area.

These are just a few of the key highlights but scroll through the review to see what else we’ve published this quarter.

And if you haven’t booked already, don’t forget to secure your place at our annual TechMarketView Presentation and Dinner, to be held 5th October at Royal Institute of British Architects (RIBA) in Portland Place, London. Click here to find out more.

KEY: Foundation Service PublicSectorViews

FinancialServicesViews BusinessProcessViews

ESASViews InfrastructureViews

SecureConnectViews Available in all streams

Click on the image or report title to read more...

Page 2: Quarterly Research Summary Q2 2017 - TechMarketVie · 2017-07-05 · 2 Quarterly Research Summary Q2 2017 Not sure how to access the research? Contact Client Services for details

2 Quarterly Research Summary Q2 2017

Not sure how to access the research?Contact Client Services for details email [email protected]

Transforming Northgate Public ServicesWe caught up with the new management team at Northgate Public Services (NPS). Steve Callaghan was appointed CEO by NPS’ private equity owners Cinven last September. He recruited Group CFO, Alan O’Reilly in November last year and has made a number of other changes. Both have a track record in turning businesses around and driving growth and it’s clear that the new approach is already transforming the business...

FinTechViews – Yolt launches in the UK marketAfter a closed Beta since last October, Yolt has now moved into open Beta with a launch into the iOS and Android app stores. This is a trailblazing account aggregation service and the sort of service which is intended to be much more common after the EU Payments Services Directive II comes into force early next year. Here you can read more about Yolt, the disruptive scenarios, and the opportunities this brings for SITS providers.

The London data centre market: Shaped by cloud and corporate activityThe London carrier neutral data centre market is the largest in Europe, almost equaling the capacity available in the whole of Amsterdam, Frankfurt and Paris combined. In this research note we look at some of the key market trends and industry players, and assess how things are likely to evolve in 2017 and beyond.

Dunmore consolidates Wipro Consulting Early this year, Wipro recruited ex-Cognizant UK consulting lead, Phil Dunmore, to bring together all of the disparate parts of Wipro’s consulting activities, with the aim of substantially increasing that business. That journey is now well under way.

OffshoreViews Q1 2017 Review Actions over declining revenue growth and declining margins among the Indian pure-plays (IPPs) have prompted wildly varying estimates on the potential impact on employment levels in the Indian IT industry. In this issue of OffshoreViews, we take look at the hirings and firings among the Top Six IPPs – the numbers may surprise you.

Thoughtonomy scaling up in Intelligent AutomationWe recently caught up with Terry Walby, the CEO of intelligent automation software SME Thoughtonomy. Having grown considerably since taking part in our LBB programme in 2014, Walby’s target of tripling revenue each year has been achieved for the last 3 years and Thoughtonomy is on track to grow by 300% again this year...

Cloud Services – The Road to PaaS in Financial Services This report covers the issues faced by large banks as they accelerate their adoption of Cloud Services, opening up new opportunities. The important issues of next steps, the future role of the CIO and the implications for the bank’s overall culture and strategy are also considered.

Azure Stack: Where Microsoft’s New Private/Hybrid Cloud Platform Sits in the UK Cloud Services EcosystemAfter a series of delays, Microsoft will finally launch Azure Stack in July this year. But TechMarketView wonders what opportunities will the new platform present to third-party cloud solution providers and public/private sector organisations looking to enhance or expand their own cloud service delivery?

Is DXC Technology a powerhouse for UK Financial Services IT?DXC Technology will have a significant impact on the supply of Software and IT Services into the UK Financial Services sector. Here we look at the fit of the three operations which have combined within DXC Technology, identify the areas where they will have a leading position and discuss the avenues for further growth for this company which is changing the SITS supply landscape in this dynamic sector.

TOLA SARGEANT | UKHOTVIEWSEXTRA | 21/06/2017 ANTHONY MILLER | ANALYSTVIEWS | 20/06/2017

RICHARD JOHNSON | ANALYSTVIEWS | 12/06/2017

TIM ANKER | ANALYSTVIEWS | 31/05/2017

ANTHONY MILLER | REPORT | 12/06/2017

TOLA SARGEANT | UKHOTVIEWSEXTRA | 30/05/2017

PETER ROE | ANALYSTVIEWS | 19/06/2017

MARTIN COURTNEY | ANALYSTVIEWS | 12/06/2017

PETER ROE | ANALYSTVIEWS | 23/05/2017

Page 3: Quarterly Research Summary Q2 2017 - TechMarketVie · 2017-07-05 · 2 Quarterly Research Summary Q2 2017 Not sure how to access the research? Contact Client Services for details

3 Quarterly Research Summary Q2 2017

Not sure how to access the research?Contact Client Services for details email [email protected]

What are the opportunities for Artificial Intelligence in Business Process Services?It’s in BPS where some of the really big wins are to be gained from the application of Artificial Intelligence (AI), in terms of cost reduction, productivity improvements and new machine-led intelligence. However, pinning down what exactly AI is in a BPS context, and determining the reality from the hype, is critical to get a good understanding of the potential today, and application in the future...

Student Data and Analytics: Market Trends and Supplier OpportunitiesThese are challenging times for the UK’s education establishments This research reviews the external pressures, advances in technology and the leading suppliers, to provide a comprehensive overview of UK market trends and supplier opportunities in student data and analytics.

Cloud Access Security Brokers: Benefits and OpportunitiesDemand for Cloud Access Security Broker (CASB) solutions is growing as public and private sector organisations increase their consumption of cloud-based services. This report outlines the benefits for end users, which suppliers are active in the UK market and how those suppliers have evolved their respective CASB platforms.

WannaCry should make cybersecurity top public sector priorityAlthough no further super scale WannaCry ransomware attacks have been reported so far, we don’t think UK plc should breathe a sigh of relief just yet. We are pretty certain that 2017 will see other forms of ransomware emerge, and the NHS will not be the only public (or private) sector organisation to be embarrassed by a cyberattack...

Regtech - A Big New OpportunityIn this latest report in TechMarketView’s fintech series, we delve into “regtech” which has become an increasingly hot topic over the past 18 months. There is a big market opportunity here and a clear understanding of the regtech scene will prove very important as SITS providers look to enhance their product offerings, create new solutions and open up new market opportunities.

Internet of Things: Time for IT services providers to accelerate their strategies?The term “Internet of Things” (IoT) has come to define a system of sensors that connect the physical world to the Internet. In this research note we investigate what IT services providers could be doing to position themselves for future opportunities as they flow through.

Allocate Software: Innovation and GrowthWe recently caught up with Dr Sati Sian to hear how the UK-headquartered workforce optimisation software supplier has grown and evolved since being taken private by HgCapital in 2015, and to get a sense of what the future holds for the business...

Unit4: acquisitions, development and WandaThe Unit4 Connect Ambassadors conference in Rotterdam saw an eclectic mix of Unit4 staff, its customers, analysts and media come together to discuss the ‘Future of Work’. In this article, we look at Unit4’s commitment to a more loosely coupled and ‘self-driving’ product strategy, the launch of PSA Suite Business Performance Edition, its progress in key verticals, and the importance of Wanda to the business.

IndustryViews Quoted Sector Q1 2017Our quarterly review of the UK software and IT services quoted sector scene with comparative share price performance against leading international software and IT services stocks.

JOHN O’BRIEN | ANALYSTVIEWS | 23/05/2017 MARTIN COURTNEY | UKHOTVIEWSEXTRA | 19/05/2017

DALE PETERS | REPORT | 10/05/2017

DANIEL ROBINSON | ANALYSTVIEWS | 03/05/2017

RICHARD JOHNSON | ANALYSTVIEWS | 08/05/2017

KATE HANAGHAN | ANALYSTVIEWS | 28/04/2017

TOLA SARGEANT | ANALYSTVIEWS | 15/05/2017

DALE PETERS | ANALYSTVIEWS | 05/05/2017

ANTHONY MILLER | REPORT | 27/04/2017

Page 4: Quarterly Research Summary Q2 2017 - TechMarketVie · 2017-07-05 · 2 Quarterly Research Summary Q2 2017 Not sure how to access the research? Contact Client Services for details

4 Quarterly Research Summary Q2 2017

Not sure how to access the research?Contact Client Services for details email [email protected]

1

Analyst: Georgina O’Toole TECHMARKETVIEW

WWW.TECHMARKETVIEW.COM

EMAIL: [email protected]

PublicSectorViews UK DEFENCE SUPPLIER PROFILE: SOPRA STERIA

23 APRIL 2017

UK defence SITS supplier profile: Sopra SteriaThis is the second in a series of research notes profiling the UK defence businesses of the leading software & IT services (SITS) providers to the sector. All providers are faced with a changing market environment and are, therefore, aligning their approaches.

Littlefish beating the big (and medium) fish in the big seaWe recently highlighted the presence of IT support provider, Littlefish, in the TechTrack100. Littlefish was a Little British Battler (LBB) at our inaugural event in Q1 2012. They may not sit in one ofthe ‘sexy’ areas of the ICT market but their growth achievements make up for that in the excitement stakes...

IndustryViews Corporate Activity Q1 2017Our quarterly summary of corporate activity in the UK software and IT services market, including both ‘trade’ M&A and private equity deals.

2iC: strong growth driven by international contractsWe recently caught up with Graham Booth, CEO of one of our Little British Battlers, 2iC. When we met 2iC in April 2015, it was a company with revenues of just c£300K. Having grown at an average of 30% over the last three years, it achieved revenues over £0.5m in its last financial year...

Robotic Process Automation - end user insights in retail banking and energyEnd user insights on Robotic Process Automation (RPA), specifically from conversations with senior business managers responsible for managing RPA deployments, in the highly-regulated UK energy & utilities and retail banking sectors.

1

Analyst:AngelaEagerTECHMARKETVIEW

WWW.TECHMARKETVIEW.COM

EMAIL:[email protected]

ESASViewsGRASPINGTHETRANSFORMATIVEIMPACTOFINTELLIGENTAPPLICATIONS

APRIL2017

Grasping the transformative impact of Intelligent ApplicationsIntelligent Applications are a transformative adaptation of enterprise applications that promise high business impact. The changes affect application architecture and capabilities but they go beyond pure technical considerations. This research note examines the basics of Intelligent Applications and sets the foundation for further analysis of the developments, ecosystem and opportunities.

Brexit: The implicationsIn this research note, we ask ‘guest writer’ Jo Clift to explain the current Brexit scenario and its implications. Jo has drawn on her experience in the heart of UK Government to answer questions posed by TechMarketView on the implications of Brexit within Whitehall and for the UK. The result is a simple guide to a very complex subject.

GEORGINA O’TOOLE | ANALYSTVIEWS | 24/04/2017 ANTHONY MILLER | REPORT | 20/04/2017

GEORGINA O’TOOLE | UKHOTVIEWSEXTRA | 19/04/2017 GEORGINA O’TOOLE | UKHOTVIEWSEXTRA | 18/04/2017

JOHN O’BRIEN | ANALYSTVIEWS | 11/04/2017

ANGELA EAGER | ANALYSTVIEWS | 12/04/2017

GUEST WRITER: JO CLIFT | REPORT | 20/04/2017