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Putting Your Best Foot Forward. What We’ll Cover. Email Etiquette Thank you notes Professional Dress Office Etiquette. E-mail Etiquette. Font Keep it standard Keep it simple & short Avoid embellishments and unnecessary text that distract Signature Make sure it’s complete. - PowerPoint PPT Presentation
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Putting Your Best Foot Forward
What We’ll Cover Email Etiquette Thank you notes Professional Dress Office Etiquette
E-mail Etiquette Font
• Keep it standard
Keep it simple & short• Avoid embellishments and unnecessary text that
distract
Signature• Make sure it’s complete
E-mail Etiquette Use appropriate subject lines, short but
complete.
Grammar• Proofread!...then proofread again. Don’t hit sent too
quickly.
BCC vs. CC
Don’t hide behind e-mail
Thank You Notes Always send them
• Hand written is preferred Stationary
• Be professional
Name the appropriate person
Have everyone sign them
Professional Dress Code Men
• Casual -rarely• Business Casual- most often• Business Professional -
Professional Dress Women
• Casual• Business Casual• Business Professional
Office EtiquetteWith your co-workers …
o Grant your co-workers privacyo Watch your food smellso Don’t eat it if it isn’t yourso Clean up after yourselfo Be prompt
Office EtiquetteWith clientele, donors, volunteers, PAC members, etc.
…
Impressing clienteleo Roll out the red carpet for guests
Phone etiquetteo Keeping calm can save you hours and clients
Decorationo Keep it simple and classy
Office EtiquetteWith clientele, donors, volunteers, PAC
members, etc.Focus on the face, not the screen
o Turn off your devices and pay attention to people
Know the names (both first and last names)o Calling someone by name is impressive
Shake hands like you mean it
This module was developed by Krista Anderson – May 2013
Contact her for more assistance at [email protected] or 405-744-7760 Alternatively, you can contact Joyce Martin at [email protected] or 405-744-7969
Sources: inc.com; Business Management Daily; Kim McCrackin, Oklahoma State University