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    Smita Khandelwal

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    Purchasing & Materials Management

    Excerpts of the Course

    MaterialsThe Profit Centre

    Organization of Material Function

    Cost Reduction by Codification

    Music -3D view of Materials Management

    Financial Aspects in Materials Management

    Inventory Management & EOQ P&Q Systems of Inventory

    Warehousing Management

    Stock Valuation & Verification

    Disposal of obsolete & Scrap Items

    Purchasing Cycle

    Right Modes of Transport

    Vendor Rating

    Negotiations

    International Buying

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    Purchasing & Materials Management

    Unit No. 1

    MaterialsThe Profit Centre

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    Purchasing & Materials Management

    Materials Management as Profit Centre

    Organizational Expenses

    -Sales & Marketing- HRD

    - Finance & Taxation

    - Business Overheads

    - Operations

    Every Rupee saved adds to P&L Accounts

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    Purchasing & Materials Management

    1:- The Profit Centre

    Is Material Management is about Negotiation & Buying?

    BOM

    Enquiries & Quotation

    Comparative Analysis, Commercial Negotiations & terms agreement.

    Release of PO, Delivery Schedule and Follow-up

    Logistics and StorageBilling & Payment

    Forecasting of materials

    Vendor Management & Evaluation

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    Purchasing & Materials Management

    Material Management - Objective

    5 Rs of Materials Management

    1. Right Quality2. Right Quantity

    3. Right Time

    4. Right Source

    5. Right Price

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    SUPPLY BASE OPTIMSATION OR RIGHT SIZING

    TQM OF SUPPLIERS

    GLOBAL SOURCING

    LONG TERM SUPPLIER RELATIONSHIP

    EARLY SUPPLIER DESIGN INVOLVEMENT

    SUPPLIER DEVELOPMENT

    TOTAL COST OF OWNERSHIP

    Purchasing & Materials Management

    TYPES OF PURCHASING STRATEGIES

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    NEGOTIATIONS..

    YOURSELFbalance between confidence & diffidence

    EMOTIONConflict Handling-assertiveness

    PEOPLEPractical-Speculative, Objective-Speculative

    RELATIONSHIPSBuildworkingrelationships

    Purchasing & Materials Management

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    NEGOTIATIONS..

    RITUALknow the rules of the game

    CULTUREDo homework on the culture

    TRUTHBe truthful & check for truth in your opponent

    CREATIVE BARGAININGIntroduce more variables, communicate creativity

    Purchasing & Materials Management

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    NEGOTIATIONS..

    PLANNINGIts all about information

    TARGETSRephrase your objective

    RAISING THE GAMERaise the level of abstraction to suit you.

    TIME-TABLINGSlow down things to give you breathing space

    Purchasing & Materials Management

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    Purchasing & Materials Management

    Unit No. 2

    Organization of Materials Function

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    Purchasing & Materials Management

    2 :- Organization of Materials Function

    -To have uninterrupted & Effective Flow of materials with lowest cost e.g.

    Small shopkeeper & Department Stores- Location of Purchasing depends on type of

    - Industry (Food Industry, Shelf Life)- Variety (Cosmetics, Merchandizing)- Volume (Mass production)

    - Purchase function: Stores, inventory, planning, cost reduction,

    Transportation, value engineering.- Purchase is not function of

    -Finance (Min inventory, Max Cash Flow)- Production (Max Inventory, Min Cash Flow)- Administration (Waste of Inventory & Cash Flow)

    - First Source of outside supplier hence public relations, corporate image.

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    Purchasing & Materials Management

    Purchase Enquires

    Source identification and quote by tenders Negotiations & PO Follow-up with supplier, transport Stores, Quality inspection and documentation Receipt, Acceptance of correct material, rejection of incorrect material. Payment of supplier bills

    Purchasers at Corporate Situation are been seen as Corporate Image &Public relation officer for organization.

    PURCHASER PROCESSES

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    Purchasing & Materials Management

    o Economy of Saleso

    Volume Negotiationo One Point contact with allo Resource Utilization

    o Delay in Procuremento Inferior Quality

    o Restoring emergency procuremento Team understanding technical specso In process inventory due to compiled quantityo Improper Planning / Cancellations, rejections

    Centralized Procurement

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    Purchasing & Materials Management

    o Better Commitmento

    Knowledge of needso Short communication timeo Better liaison & Performance Controlo Speedy Execution & Short inventoryo Lesser Economy of Scale

    o Resource wasteo No Volume / Bulk discounto Higher Logistical Cost

    DELEGATION OF POWER Material & User Department

    Manpower Planning

    De- Centralized Procurement

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    Purchasing & Materials Management

    Unit No. 3

    Cost Reduction by Codification

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    Purchasing & Materials Management

    3 :- Cost Reduction by Codification

    Representation item by number, alphabet, group digit, subgroup, type,

    dimension, stores & bin location, sometimes suppliers name.

    Number : Supplier country, Area CodeAlphabet : Item Starting alphabetGroup digit : Production, Administrative, Packaging, FinanceSubgroup : Metal, Wood, Paper

    Type : Raw Material, Stationary, consumables, Tools, sparesDimension : Size, CapacityStores & Bin Location : Material, Administrative, Rack location, Tray / BinSuppliers Name :ESSAR, NAVNEET, CAMLIN, FEVICOL, BOSCH

    Pin Code / Pan Card / Mobile No

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    Purchasing & Materials Management

    While deciding codes:o logical, simple & easy ruleso Uniqueo similar group & easy retrievalo flexibility to add new items

    Why codification?o Easy recognitiono Small nameso Logical groupingo No duplicationo Less itemso Bulk ordering with staggered deliveryo Less lead time and More Working Capitalo Simplification, Standardization & Computerizationo Stock Transfer

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    Purchasing & Materials Management

    Coding System

    The Brisch System:

    Conceived by E G Brisch & J Gombinski. Block of numerals separated bydecimals.First Block: Major Classification e.g. Raw Material, Fasteners etcSecond Block: Secondary Classification by types & kindsThird Block: Dimensions or other distinguish features.

    XX XX XXXMAIN SUB CLASS MINOR VERIFICATIONFASTENERS TYPE OF SCREW (BSW, CSK) Material (Size , 1, L)

    The KODAK System:Developed by Eastman Kodak Co. of USA. Its a 10 digit numerical code. ThreeGroup of digits separated by hyphens. E.g.(XXXX - XX - XXXX) (XX - XXXX - XXXX) (XXX - XXXX - XXX)

    Main Sub Type Dimensions MinorClass Class & Kind & Characteristics Variants

    S CSS 0020 / S 200 S 34

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    Purchasing & Materials Management

    PSHCSSM10020 / SPR200ASR34

    PSHCSSM10020

    P : Production DepartmentS : Steel itemH : HardwareCSS : CS ScrewM10020 : M100 x 20

    SPR200ASR34S : Stationary DepartmentP : Paper productR : Long Register200 : 200 PagesAS : Administration Stores

    R : Rack No34 : Shelf no.

    Way AheadInternational Codification

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    Purchasing & Materials Management

    Unit No. 4

    3D View of Materials Management

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    Inventory Control: Selective Treatment - Pareto Principle

    CLASSIFICATION Criterion Employed Purposes

    ABC Analysis Usage Value =Consumption x Price

    To Decide stocking policies, improve store keeping, degree of control

    HML Analysis Unit Price To access storage & security requirement, Control consumption , Frequencyof stock, buying & control policies, power of cash purchase.

    VED Analysis Criticality of Item(Prodn Loss)

    Spares Inventory Control

    SDE Analysis Procurement Difficulties Method of buying, responsibility of buyers

    GOLF Analysis Nature of Suppliers Allocation of Procurement Responsibility

    SOS Analysis Seasonability of Item Procurement strategies

    MNG Analysis Stock Turnover Rate Disposal of surplus material, identification of non existing item to save space

    FSN Analysis Inventory Turnover Ratio Disposal of Surplus & obsolete stock.

    XYZ Analysis Value of Stocks on hand Which items to control to bring down current inventory

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    Unit No. 5

    Financial Aspects of MaterialsManagement

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    HOLDING Cost

    - Stock Out Cost: Cost of being out of stock i.e. loss due to non availability ofan item in stock.

    SOC depends on nature of item or bought out parts

    SOC = Premium Price Paid for Item = Market PriceVendor Price

    SOC in case of FG is profit loss on lost sales

    SOC in case of spares = Downtime (Hrs) x M/c Hour Rate (INR)

    SETUP Cost: Change Over Time to switch from ONE ACTICITY TO ANOTHER

    Setup Cost can be reduced by

    Traditional Method : Time & Motion StudySMED : Single Minute Exchange of Dies

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    Purchasing & Materials ManagementPurchasing & Materials Management

    Item Cost:

    Cost corresponds to price paid for the goods themselves.

    Penalty Cost:

    Cost paid for each demand item which cannot be served directly frominventory.

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    ACQUISITION Cost:

    Cost incurred apart from the Cost of Raw Material viz.- Cost of Procurement- Freight & Logistics

    - Follow-up & Travel Charges- Operational Overheads- Meetings, Postage, Advertisement- Other capital cost & its Depreciation

    Settlement of Bills:

    Payment deliveries from Finance for the receipt of material from vendor.Clearing the Bills, Raising payment advice, Payment follow-up andcommunication with Vendor.Late payments would result in non appreciated relations & increase sourceprices as the interest would be additional multiple due to late payment.

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    Accounting:

    Receipt & Quality approved entry of Material & being a major cost incurredaspects refers to

    - Pricing Issues

    - Evaluation & Verification of Stocks- Credit Reversal of Taxes, Duties, Excise & other components

    For A/c various terminologies are used for better evaluation viz.-FIFO (First In First Out)- LIFO (Last In First Out)

    - Weighted Average

    Two year end Stock value is to be include in Balance Sheet.

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    Purchasing & Materials Management

    AUDITS:To verify and check whether the integrity & effectiveness of transactions areconsistent with organizational Objectives, Procedures, Strategies, Policies &manual.

    -Management Audit- Internal Audit- External Audit- Cost Audit- Social Audit- Proprietary Audit

    - Accountant General Audit

    DISCOUNTS

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    DISCOUNTS

    Trade Discount

    Quantity Discount

    Off Season Discount

    Cash Discount

    Standard Package Discount

    OEM Discounts

    Turnover Discounts

    Shi i

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    Purchasing & Materials Management

    Shipping Terms :-

    Ex Works @ Sellers Premises

    FOB (Station of Dispatch) @ Sellers Station

    FOR (Freight on Road) @ Buyers Station

    Buyers Works @ Door Delivery

    At Site @ Delivery at Site / Stores

    Works Contracts @ Ready for Use

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    Purchasing & Materials ManagementPurchasing & Materials Management

    Unit No. 6

    Inventory Management & EOQ

    Inventory Control:-

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    Purchasing & Materials ManagementPurchasing & Materials Management

    Inventory Control:-

    -Finished Goods inventory Reduction :- Pull Production- HeijunkaLearning Production

    - WIP Inventory Management :- Small Batch Size- Setup Reduction- Cellular Layout / Flow Management

    - Buffer Stock Management:- Lesser Defects- Absenteeism- Breakdowns

    - Fundamental Problems:

    - Small Lot Purchase- Supplier Proximity- Vendor Managed Inventory- Kanban- JIT

    Motivation for holding Inventories:-

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    Motivation for holding Inventories:-

    -Economy of Scale-Uncertainty of Demand- Smoothing Demand Over Time

    - Flexibility in Planning

    Motivation for not holding Inventories:-

    -Capital-Depreciation

    - Flow Time

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    Purchasing & Materials ManagementPurchasing & Materials Management

    EOQ : ECONOMIC ORDER QUANTITY

    Annual Total Cost

    Annual Procurement Cost

    Annual Inventory Carrying Cost

    AICC = Annual inventory x ICC in fractionAPC = No of Order per year x Procurement Cost Per orderAnnual Total Cost = AICC + APC

    EOQ q = 2xSxCpCu x i

    S: ConsumptionCp: Cost of ProcurementCu: Cost Per Uniti: ICC

    Assumptions for EOQ and valid on:-

    -Price / unit is independent of Order Quantity- Item can be procured within zero time lag- Items are consumed at known constant rate- Items can be procured free from any restrictions- Item has fairly long shelf l ife, no obsolescence- ICC & APC are common to all items and they are known.

    But referred above EOQ may require modification due to business constraints viz.-Follow-up Difficulties

    - Supplier Minimum quantity condition- Lead Time- Seasonal availability- Shelf Life- Packing Size- Space Restrictions

    SOLUTION: - STAGGERED DELIVERIES

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    Purchasing & Materials Management

    E.G.

    Consumption / Month = 75 Nos.Cost per unit = 25/-

    Cost of Procurement = 36/-Inventory Carrying Cost per month = 1.5%

    Soln:-

    Annual Consumption = 75 x 12 = 900 units

    Annual ICC = 1.5% x 12 = 0.18

    qo = 2 x S x Cp = 2 x 900 x 36 = 120 Nos.Cu X i 25 x 0.18

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    Unit No. 7

    P & Q Systems of Inventory

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    Decisions for When to order & How much to Order ?????

    Inventory Controls :- When inventory level hits a predefined value, an order offixed size is then launched. These areFixed Quantity ( Q system of Procurement)Periodic Review (P System of Procurement)

    Order Quantity (Q)

    Fixed Variable

    Review Time Continuous X

    Periodic X X

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    SAFETY STOCK & SERVICE LEVELS

    Safety Stock:

    We may run out of stock because of a re-supply delay or higher than anticipatedusage. If we can predict demand then we merely place EOQ orders on time. Thus weneed to assure a minimum level of inventory, quantity of which replicates wrt Lead

    Time, Consumption pattern and buffer Stock.

    The figure shows the predictable, timely re-ordered stock movements.

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    Service Levels:

    We risk a stock-out with unpredictable demand, usage and re-supply so introducing a

    safety or buffer stock reduces the risks of variable demand/lead time. However, the

    level of material consumption would vary due to constraints / bottlenecks of other

    resources viz. non availability of manpower, power outrage which affects the Planning.

    S l ti f R l i h t S t

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    Purchasing & Materials ManagementPurchasing & Materials ManagementPurchasing & Materials Management

    Replenishment System

    When to Order

    As per Stock As per Time

    How Much to Order

    Fixed Quantity Variable Quantity

    Review SystemOptional

    Replenishment

    Reorder LevelSystem / Two Bin

    System

    Review System /Compulsory

    Replenishment

    Selection of Replenishment System

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    Unit No. 8

    Warehousing Management

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    Unit No. 9

    Stock Valuation & Verification

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    Need for Valuation:

    For converting physical quantities into monetary figures for judging the performance of

    organization as inventory forms the single largest assets in industrial process.

    Stores Manager has physical custody for raw materials, capital goods, consumables,

    spares, furniture etc and is responsible for safe upkeep. Since process of valuation

    enables organization to measure its performance, a picture can be portrait on

    methods of valuation adopted e.g. gross profit is obtained by deducting the cost of

    material consumed from net sales and in bad year, a higher gross profit can beindicated by adopting a lower value for cost of materials consumed.

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    Purchasing & Materials Management

    Methods of Evaluation:

    FIFO: FIRST IN FIRST OUT (material issued in chronological order)

    LIFO: LAST IN FIRST OUT (material receipt last are issued first)

    Date Receipt Issue StockQty Rate Value Qty Rate Value Qty Rate Value

    5th Jan - - - - - - - - -

    6th Jan 200 1.00 200 - - - 200 1.00 200

    10th Jan 300 1.20 360 - - - 300 1.20 360

    12th Jan - - - 100 1.00 100 100 1.00 100

    14th Jan - - - 100 1.00 100 300 1.20 360

    16th Jan - - - 150 1.20 180 150 1.20 180

    Date Receipt Issue Stock

    Qty Rate Value Qty Rate Value Qty Rate Value

    5th Jan - - - - - - - - -

    6th Jan 200 1.00 200 - - - 200 1.00 200

    10th Jan 300 1.20 360 - - - 300 1.20 360

    12th Jan - - - 100 1.20 120 100 1.20 120

    14th Jan - - - 200 1.20 240 200 1.00 200

    16th Jan - - - 150 1.00 150 50 1.00 50

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    Average Price: The issues are valued on simple average price. Method is very accurate

    due to approximation. As prices are not weighted by quantities purchased, the

    Average prices obtained do not give a proper presentation facts. Since the valuation is

    not at cost, the closing stock value will differ from actual value, giving rise to profit/loss

    due to system adoption.

    Weighted Average: Issues of production are split into equal batches from each

    shipment at stock. Being realistic methods the price levels and stabilizing cost figures.

    The total unit cost is arrived with weighted average is computed to production and a

    new price is computed on purchases of extra material purchased.

    Standard Cost: Forecasted unit price for specific period of one year or more is used to

    evaluate the issue. Actual price being different from standard cost helps in evaluating

    the performance of purchasing.

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    Replacement Cost: Relevant in inflation in built economy, the purchases are valued on

    price paid, issue price is based on replacement price i.e. price on replacing them on

    date of issue. Value of stock on hand would be difference between the sum of

    purchase price and sum of replacement prices.

    Stock Verification: Reconciliation of stock, review of stock and book stock which differs

    in almost all organizations. Magnitude of this will increase with more transactions as

    mistakes may be committed in more no. of transactions. Issues with indents, improper

    receipts, pilferage, obsolescence, deterioration & damage due to different causes of

    improper storage, evaporation, spillage etc.

    Process of Verification: Inventory Count, Physical counts, weighing, against book of

    accounts. These are usually done on Quarterly, half yearly or yearly basis to have

    balance between physical count of material wrt book of accounts.

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    Unit No. 10

    Disposal of Obsolete & Scrap Items

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    Purchasing & Materials Management

    Management of SOS: Holding SOS results in non moving stock & cost. These includes

    ICC (30%), maintaining records, security cost, preservation, capital loss & opportunity

    cost, Manpower, space.

    Category of SOS: Obsolete stock are not damaged but not required & have economic

    value. Items like spare parts, foods & drugs, change in product designs, technological

    innovation, cannibalization, inaccurate forecasts, wrong purchases, wrong

    codification, poor maintenance, stores handling. All SOS being non moving cannot be

    obsolete being coverage from insurance.

    These items either have no immediate use nor are reasons of above mentioned errors.

    Dormant/slow moving stocks are those categories whose usage is infrequent.

    Reason for Obsolescence:

    Sudden Development of High Tech

    New tech

    Automation

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    Rationalization

    Design Change

    Product Change

    Diversification

    Cannibalization

    In few cases standard design & non standard varieties elimination .

    Control of SOS: Stock records & item movement is one of the effective method for SOS.

    FSN type of Inventory Classification is adhered to identify & control of SOS. Scrap is

    residue from Manufacturing process, which cant be used in organization. Usually scrap

    is categorized in Ferrous Scrap, Metal Scrap, Waste.

    Disposal: Disposal of SOS is effective vide

    Inviting Offers

    Annual Scrap Contract

    Public Auction

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    Unit No. 11

    Purchasing Cycle

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    Purchasing & Materials Management

    Indent Status: Material request with technical details, quantity, codes, time.

    PO should contain:

    Order No

    Date

    Serial No

    Full Name & Address of Supplier

    Consignees Name & Address

    Terms & Conditions of purchase (Price, Payment mode, Delivery date / schedule)

    Goods Description in all aspects

    Quantity, Code

    Supplier Quote reference

    Packaging & Transport instructions

    Inspection Procedures, Warranty, Insurance & Cancellation Provisions

    Authorized Signatures, Acknowledgement,

    Penalty/bonus.

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    Purchasing & Materials Management

    Raising of PO

    Chasing & Follow-up

    Transportation

    Incoming Inspection

    Bill Settlement

    Documentation

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    Purchasing & Materials Management

    Unit No. 12

    Right Mode of Transport

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    Purchasing & Materials Management

    Transport Cost: Accounting to 15-20% of the cost of material purchased. At time cost of

    transportation is more then the cost of raw material due to

    - Vendor located in remote place

    - Critical item requiring special transportation

    - Cheaper items to be imported with higher duties & taxes.

    As buyer we need to seek constant improvements in transportation to cut down

    transportation cost achieving greater speed and better quality of service in the light of

    technological advances in transportation, handling, purchasing, and logistical

    management.

    It is possible to reduce the cost of transportation by appropriate choice of mode of

    transport, route selection, rate verification, auditing, application of linear programming

    techniques for optimum transportation costs.

    Choice of Mode of Transport: Depends upon type of material, rate charges, distance,

    volume, safety, loading & handling charges, taxes etc.

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    Railways: More economical for longer distance and heavy volumes.

    Road Transport: Carry assignments of smaller weightsat a lesser cost. Since other mode

    cant reach everywhere, RT is only mode to be relied upon for linkages of source.

    Water Transport: WT is generally resorted in case of imports & is cheaper mode of

    transport but takes longer time.

    Air Transport: AT is one of the most costliest transport mode but the fastest. Perishable or

    smaller shelf life items are been shipped. Buyer needs to make setoff to the cost of

    transport wrt the opportunity cost.

    Containerization: Depot-Depot. Door-Door with cheaper handling charges. Reduce

    rates compare to AT, Lesser CIF-Taxes-Duties.

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    Few Dos & Dont in Transportation:

    - Shouldnt permit vendor to ship the material

    - Inspect Freight bills carefully

    - Double check supplier packaging

    - Shouldnt allow vendor to use premium transportation when not necessary

    - Clear identification for freight rate purposes

    - Dont offer damaged consignments.

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    Unit No. 13

    Vendor Rating

    V d b t i t ibl t t i ti d th b th &

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    Vendors are best intangible assests to any organization and thus both new &

    established vendors are coming for critical review of their plant capacities, financial

    capabilities, performance in todays scenario.

    Evaluating Potential Suppliers:

    - Step is to evaluate each prospective supplier individually.

    - The type of evaluation required to determine supplier capability varies with the

    nature, criticality, complexity, and dollar value of the purchase to be made.

    - The evaluation also varies with the supply managers or sourcing teams knowledge

    of the firms being considered for the order.

    - Complex, high-dollar-value, and perhaps critical, purchases, additional evaluation

    steps are necessary.

    - For complex, high-dollar-value, and perhaps critical, purchases can include surveys,

    financial condition analysis, third party evaluators, evaluation conferences, plant

    visits, and selected capability analyses.

    Supplier Surveys

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    - Supplier Surveys

    - Financial Condition Analysis

    - Third Party Evaluators

    - Evaluation Conference- Facility Visits

    - Quality Capability Analysis

    - Capacity Capability Analysis

    VENDOR

    Raw Material

    Special Process

    Surface Protection

    Quality System

    Supplier Audit

    Supplier assessment and orientation

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    Supplier assessment and orientation

    Supplier selfevaluation

    Quality system survey

    Design validation Manufacturing validation

    Production part approval process

    Source approval testing

    Demonstration of total quality capability

    Audit of supplier quantity system

    Achieve ship to use status

    Implement quality maintenance activities

    Pre-certification review

    Certification

    IBM Quality Rating System: Uses quality costs as basis for rating suppliers

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    IBM Quality Rating System: Uses quality costs as basis for rating suppliers.

    VQR = Desired Cost of Inspection x 100

    Actual Cost of Inspection

    Bell Quality Rating System: Vide Lot Quality Index assessment is done on lots received

    against lots rejected, by disposition & category.

    LQI = X/L

    Where, L is Total No. of lots received during period.

    X is (L1x1.00)+(L2x2.10)+(L3x2.90)

    L1 is lots received and accepted

    L2 is lots rejected by sampling but labeled

    L3 is lots rejected and disposition and needs rework

    Weights were determined at company after study of complexity & No. of operations.

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    Unit No. 14

    Negotiations

    Objective of Negotiation Process

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    Objective of Negotiation Process

    Price Factor

    Strategy & Tactics

    Qualities of NegotiatorWhat to Negotiate

    Process of Negotiation

    Theory of Bargaining

    Precautions of Negotiation

    Negotiations

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    NegotiationsIs an art by which a buyer & seller, usually face to face, tends to resolve differences to reach at theprecise terms of contract.

    Purpose of Negotiations- Delivery.

    - Packaging, Parking and transportation.- Insurance- Bonus penalty clauses,- Frequency of reporting progress.

    NEGOTIATIONS TECHNIQUE CAN BE BEST LEARNT FROM LABOUR UNIONS:UNION OFFICIALS:-

    - NEVER ENTER A NEGOTIATION WITHOUT BEING FULLY PREPARED.- NEGOTIATE ONLY WITH MGMTS REPRESENTATIVE HAVING LEGAL POWER TO CONLCUDE CONTRACT.- PUT THEIR INITIAL DEMANDS VERY HIGH.- CLASSIFY THEIR DEMAND INTO HIGH IMPORTANT AND NOT IMPORTANT & MAKE MGMTCONCEDE TO THEIR VITAL DEMAND IN EXCHANGE FOR CONCESSION OF LEAST IMPORTANT.- DETERMINE WELL IN ADVANCE WHAT CONCESSIONS THEY CAN MAKE AND WHICH CONCESSIONS outof this are of vital importance to the management.- They hold back vital concessions and make only minor concessions.

    Crucial elements in Negotiations: Information: The more u know about the other party and its needs. The more u are in control. Time: the more the other side is under time constraint, the more you are in driving seat. Power: The more power and authority u posses, the more commanding position u get.

    Crucial elements in Negotiations:

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    Crucial elements in Negotiations: Information: The more u know about the other party and its needs. The more u are in control. Time: the more the other side is under time constraint, the more you are in driving seat. Power: The more power and authority u posses, the more commanding position u get.

    Principles of Negotiations:

    Prior knowledge of opponents bargaining strengths helps buyer to plan his appropriate tactics.1. Sellers Strengthsi. Sellers need for the order.ii. Sellers confidence in securing the order.iii. Time available for negotiations.iv. Criticality of items involved.v. General market condition.

    vi. Monopolistic status.vii. Knowledge of cost elements.2. Good initial planning can increase your chance of success.3. Talk to the right person.4. A buyer also has some selling to do.5. A good offence is the best defense.6. Time constraints in negotiations, as in other activities, are subject to 80-20 rule.7. Diversions at the appropriate time era essential for keeping control and avoiding bad judgment.

    8. Hard won concessions, regardless of its value to the buyer, provide greater satisfaction to thereceiver (the seller) of the concession.9. Tact and diplomacy is necessary to make supplier do face saving.10. Negotiations should not end up with an unhappy supplier.11. Commitments once made must be kept.12. Critical review of ones own performance after the negotiations usually helps in sharpeningnegotiations skills.

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    Unit No. 15

    International Buying

    Why Imports

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    Why Imports

    Cost, Options, Quality, Benefits from Govt for Imports, International markets.

    Import Policy: Import Trade Control

    Classification of Importers:

    Actual Users (Industrial)

    Actual Users (Non-Industrial)

    Registered Exporters

    Registered Importers

    Licensing

    EXIM policies, Registration, Documentation, Duties & Taxation, Logistical Policies

    Letter of Credit

    Bill of Lading

    Customs ClearanceWay Ahead in International Buying

    International buying for cost, better options, quality, association with 3PL/4PL, Economy

    of purchases with multiple options and branding.

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    Case Study for ABC Analysis

    ABC Analysis

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    ABC Analysis

    Identify the SKUs that we need should spent time on. Prioritize SKUs by their value to firm

    Create logical grouping

    Adjust as needed

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    Annual Value = Price x Demand

    A Class Items with

    80% Stock Value & 20% SKUs

    B Class Items with15% Stock Value & 30% SKUs

    c Class Items with5% Stock Value & 50% SKUs

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    Case Study Buyer Seller Relationship

    Arctic India Ltd

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    Mr. Mullick is a Materials Manager with Arctic India Ltd, a medium sized engineering firm engaged in

    manufacture of domestic appliances. Over the last few years, Mr. Mullick had developed very intimate

    relations with his suppliers. On the day of marriage of his sister one of his supplier presented to him a

    costly gift, a Television set. The policy regarding the gifts in the company reads, Gifts beyond Rs. 200shouldntbe accepted.

    His plea with the supplier that cant accept the gist makes the supplier snub him Is Malti only your

    sister. She is my sister as well & I am giving the gift to my sister Mr. Mullick is confused. if he doesnt

    accept the gift, the supplier will create a scene & if he accepts there is of course going to be problem.

    Analyze the situation & suggest best course of action for Mr. Mullick to follow.Mr. Mullick if cant refuse the gift, he should accept the gift however should inform to concerned

    authority in the organization about the gifts.

    Is the policy on gifts properly framed?

    No, Policy should further be extended to acceptance of gifts provided information/approval from

    concerned person in organization. What course of action on part of Mr. Mullick would have prevented this?

    Mr. Mullick should have emphasized supplier & make him understand the relationship shared

    among them due to business relationship & cannot be shared at personal touch. If the gift is on

    conclusion of personal relation should have been referred earlier with Mr. Mullick & organization.

    A manufacturer of a hand grinder requires a special roller bearing at the rate of 300 no's

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    per year. Each bearing cost the company Rs. 36, the procurement cost & Inventory

    carrying cost have been calculated at Rs. 30 & 20% respectively.

    Calculate the EOQ of bearing

    Data:

    Total Consumption S = 300

    Unit Cost Cu= 36/-

    Cost of Procurement Cp= 30/-

    ICC i = 20%

    An Education Institute Library has 120 Operations Management books of different Authors with their

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    no's of readers whose details are

    Operations Management 20

    Production Management 15

    Supply Chain Management 14Inventory Control 11

    Purchasing & Material Management 16

    Total Quality Management 4

    Enterprise Resource Management 5

    Logistics Management 12Theory of Constraints 8

    Information Technology in Operations 6

    Retail Management 7

    Operations Research 2

    The librarian needs your help to identify the categories of book with respect to the readers and needsto know the location of storing the books to can have ease to issue the books to readers without much

    time delay.

    The librarian needs your helps to categories the books using Inventory Control Model and design the

    storage plan to avoid any time delay.

    Since the issuing of books are based on readers Inventory tool which can be used is

    i ( i f )

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    HML Analysis (Analysis to access Storage, Frequency of Stock)

    The Librarian needs to use HML Analysis to identify the frequency the stock wrt to readers and designs

    storage plan accordingly.

    The HML Analysis can be carried out based on the nos of reader for the books in descending orderwhich would be

    Operations Management 20

    Purchasing & Material Management 16

    Production Management 15

    Supply Chain Management 14Logistics Management 12

    Inventory Control 11

    Theory of Constraints 8

    Retail Management 7

    Information Technology in Operations 6Enterprise Resource Management 5

    Total Quality Management 4

    Operations Research 2

    Now applying 80-20 Pareto Rule, the requested books groups would be High Group 80%, Medium

    G 15% d L G 5% Th l l ti th b k i t t

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    Group 15% and Low Group 5%. Thus, calculating the books in percentage category

    Operations Management 20

    Purchasing & Material Management 16

    Production Management 15Supply Chain Management 14

    Logistics Management 12

    Inventory Control 11

    Theory of Constraints 8

    Retail Management 7Information Technology in Operations 6

    Enterprise Resource Management 5

    Total Quality Management 4

    Operations Research 2

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    Layout of Library

    Operation Books Storage

    HI

    G

    H

    MEDI

    UM

    LO

    W

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    SESSION IX

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    Inventory Control in JIT Age

    Good Companies practicing JIT view inventories as road block to World Class Mfg.

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    Inventories:-

    Hide Problem (Production, Material Shortage)

    Consume Resources (Other process, Pending Work)

    Cause Various Waster (Rejection, Depreciation)

    To Reduce the inventory

    o Finished Goods in Inventory Reduction

    o Pull Production

    o HeijunkaLearning Production

    o WIP Inventory Reduction

    o Small Batch Size

    o Setup Time Reduction

    o Cellular Layout

    o Pull Production & Kanban System

    o Reduce Buffer by solving chronic problems of defects, Absenteeism, Breakdown

    o Attacking fundamental problems of Small Lot Purchasing, Supplier Proximity, VMI, Kanban, Local

    Vendor

    Small Lot Size: Lot Size refers to quantity of an item purchased / produced / shipped at a time.

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    Purchased : Purchase or Order Qty

    Produced : Production or Process Batch

    Shipped : Delivered Quantity

    Transported : Transfer Batch

    Lot Option Size: Lot for Lot Quantity (LFL)

    Period Order Quantity (POQ)

    Economic Order Quantity (EOQ)

    Economic Manufacturing Quantity (EMQ)

    JIT recommends small lot size, an ideal lot size is one piece flow or make one & move one

    Advantages Disadvantages

    Low Inventory Investment Frequent Machine Setups

    Quick Problem Identification Loss of Production Capacity

    Quality Improvement Setup Losses

    Lower Manufacturing time Greater Skill of labor

    Shorter Delivery & Waste Elimination

    Less / Zero Overtime

    Less Space and Obsolescence

    Setup Time Improvement

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    Stores Management

    Stores Management involves receiving movement, storage and issue of items, raw material required

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    for production, maintenance and operation of plant and finished goods until their dispatch to

    customers

    Store is the custodian of all materials and responsibilities of

    Receiving

    Storage

    Preservation

    Issue

    Accounting

    Stores is required for

    Time lag between receipt & consumption if materials / parts

    Economy of buying

    Business constraints

    Forward buying

    Prevention of loss of sales

    Economy in manufacturing

    Reduction in operations waiting time

    Scientific Stores Management:

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    Identification of stores

    Receipt of materials

    Inspection of materials

    Storage

    Identification & Location of stock

    Security of stores

    Stock control

    Issues & dispatch

    Stock records

    Stores accounting

    Stock verification

    Surplus stock management

    Administrative control

    Co-ordination & co-operation with interfacing departments

    SYSTEMS OF STORAGE

    CLOSED STORE SYSTEM OPEN STORE SYSTEM

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    CLOSED STORE SYSTEM OPEN STORE SYSTEM

    Material physically stored in closed area Material stored closed to point of use

    Direct access to store personnel only Direct access of workmen

    Material movement in/out of store when

    accompanied by authorized documents

    No authorized document needed as materials

    can be picked up by operations

    Expensive item liable to pilferage No chance of pilferage

    Light material easy to issue Material are too heavy or bulky

    Delicate, perishable items can be stores Production supervisors responsibility

    Stores personnel responsibility No perpetual records

    Perpetual records

    TYPE OF STORES

    RECEIVING STORES Incoming material, Rejection

    MAIN STORES Stocking, Inventory

    FG STORES FG Goods

    SPECIAL STORES Bonded, Special materials

    SCRAP YARD Scrap, waste, Residue

    Security of stores includes specific measures against:

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    Prevention of Theft (By Outsiders)

    Prevention of Pilferage (By Employees)

    Prevention of Malpractices (By Stores personnel)

    Prevention of Fire

    Prevention of Rodents & Termite Measures

    Prevention of Theft

    High Compound Wall

    Minimum No. of Window, Glass Shutters & Open Ventilators

    Fittings of windows & skylights with bars and wire mesh

    Security guards at strategic points

    Outsiders not to be permitted to enter store beyond serving counters

    Patrolling to look after store by watchman during OFF hours

    Expensive items to be kept locked in steel almirah

    Insurance against burglary

    Vehicle should bring only companies items should be allowed

    Vehicle should be weighed @ incoming & outgoing

    Prevention of Pilferage:

    t f l th i d l

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    Entry of only authorized personnel

    Personnel items not allowed to be carried inside store

    Items liable for pilferage to be mono grammed with Co.'s name or marked for identification

    Fresh material against return of old ones

    Surprise check / audits

    Immediate enquiry incase of malpractices

    Prompt disciplinary actions

    Adequate publicity of punishment for pilferage

    Daily security check of storage with personnel

    Prevention of Malpractices:

    Through checks of outgoing vehicles

    Gate passes to take material out of company

    Indemnity bonds or bank security from store employees

    Rotation or change of duties

    Recruitment of store personnel from different communities

    Prevention of Fire:

    D & St i f fi i t t t i l

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    Doors & Staircase of fire resistant materials

    No smoking in stores

    Adequate earthing

    Prevention of leakage of inflammable oil / grease / fluids

    Small combustible materials to be stored in covered metal bins

    Large quantity to be stored in small lots in more location with gaps

    Telephones at strategic locations with ready access to telephones

    Material storage inside store to be planned keeping fire hazard in mind

    Appropriate provision of fire fighting equipment & Fire insurance cover

    Smoke detectors

    Fire drills & Regular inspection by local fire brigade officers

    Segregation of Risk Materials

    Fire doors & emergency exits to be kept absolutely clear

    Prevention of Malpractices:

    Fumigation of Stores

    Rat Traps

    Regular spray pesticides and fungicides

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    SESSION X

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    Q & A

    Q Which of the following is not one of the Rs of Materials Management

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    Q. Which of the following is not one of the R s of Materials ManagementA. Right SourceB. Right QuantityC. Right Place

    D. Right Price

    Q. Which of the below is not a Purchasing FunctionA. Quotation EnquiryB. Cost ComparisonC. Technical DataD. Negotiations

    Q. What is the disadvantage of Centralized ProcurementA. One Point contact to allB. Restoring Emergency ProcurementC. Volume NegotiationsD. Economy of Scale.

    Q. Delegation of Power (Authority) is important in which type of ProcurementA. CentralizedB. De-CentralizedC. Both of the aboveD. None of the above

    Q. Representation of Components by their part nos is referred as

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    p p y pA. IdentificationB. CodificationC. DemarcationD. None of the Above

    Q. Which of the below are standard codification system used worldwideA. JITB. Brisch SystemC. IBM SystemD. Toyota Process Control

    Q. Which of the following Statements for ABC Analysis is not trueA. Used to decide stocking policiesB. Used to improve Store KeepingC. Offers Degree of ControlD. Evaluates on material consumption

    Q. Which of the following Statements for HML Analysis is not trueA. Used to plan access StorageB. Helps in identifying in Security requirementsC. Used based on Frequency of StockD. Used for disposal of Surplus & Obsolete inventory

    Q Stock Out cost is

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    Q. Stock Out cost isA. Cost of material in stockB. Loss of opportunity cost with material not in stockC. Cost of Procurement

    D. None of the above

    Q. Setup Cost isA. Change over time from one activity to anotherB. Machine DowntimeC. Production time LossD. A, B and C

    Q. Of the following which is true in case of penalty costA. Delay in Material DeliveryB. Rejection of MaterialC. Early ShipmentD. None of the above

    Q. How many years stock value is to be included in Balance SheetA. One YearB. Six MonthsC. Two YearsD. Not to be included

    Q. Finished Goods Inventory Reduction can be done with

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    Q. Finished Goods Inventory Reduction can be done withA. Pull ProductionB. Push ProductionC. Lean Production

    D. A & C Only

    Q. Buffer Stock Management is practiced to addressA. Emergency StockB. Reduce Setup CostC. KanbanD. Lesser Defects

    Q. Procurement vide EOQ is not practiced forA. Minimum Cost of ProcurementB. Optimized Quantity of ProcurementC. Minimum Inventory Stock CostD. Annual Inventory Consumption

    Q. Which of the following assumptions are not made calculating EOQA. Unit Price is independent of Order QuantityB. Unit Price is constantC. Supplier agrees to Minimum Order QuantityD. ICC & APC are common

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    Q. One of the Principles relevant while designing the warehouse isA D i C it i

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    A. Design CriteriaB. Inventory StockC. Safety StockD. None of the above

    Q. Material Handling in a warehouse is analyzed based onA. Procurement Scale of EconomiesB. Production Scale of EconomiesC. Movement Scale of EconomiesD. None of the above

    Q. StockValuation doesnt helps inA. Performance of OrganizationB. Gross Profit AnalysisC. Increasing the Profit MarginD. Inventory Management

    Q. Which of the mentioned method uses forecasted pricing for stock valuationA. Weighted AverageB. Standard CostC. Average PriceD. Replacement Cost

    Q. Holding of Surplus and Obsolete Stock doesnt results inA Non Moving Stock

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    A. Non Moving StockB. Inventory Carrying CostC. Capital lossD. Production Cost

    Q. Which among the below is not a reason for ObsolescenceA. New TechnologyB. Bulk PurchaseC. RationalizationD. Diversification

    Q. Scrap generated from manufacturing process is not categorized inA. Metal ScrapB. WasteC. Recycle ScrapD. Ferrous Scrap

    Q. A Purchase Order is not valid unless it doesnt haveA. Warranty ClauseB. Cancellation ProvisionC. Authorized SignaturesD. Serial No

    Q. Transportation Cost cannot be reduce byA S l ti Ri ht d f T t ti

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    A. Selecting Right mode of TransportationB. Reducing the Cost of ProcurementC. Better Route SelectionD. Rate Verification

    Q. Road as a mode of transportation is generally used forA. Smaller VolumesB. For Heavy VolumesC. ImportsD. For Longer Distance

    Q. As a Purchaser we shouldA. Allow Premium Transport ModeB. Inspect Freight BillsC. Permit vendor to Ship materialD. Negotiate for Transportation

    Q. The mode of transportation isnt selected based onA. Material TypeB. Vendor TypeC. Criticality of MaterialD. Cost of Transportation

    Q. Methodology not used for Supplier Survey

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    A. Supplier SurveysB. Third party EvaluatorsC. Profile Evaluation

    D. Facility Visits

    Q. Among the following tools which is used for Vendor ratingA. IBM Quality SystemB. BRISCH SystemC. Toyota Quality SystemD. GE Supplier Chain System

    Q. Which of the following are crucial elements in NegotiationsA. InformationB. TimeC. PowerD. All of the Above

    Q. Classification of Importers is not done based onA. Actual UsersB. Customs UsersC. Registered ExportersD. Registered Importers

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    In case of any queries / doubts you can contact atJaro Education

    Or

    [email protected] / [email protected]

    Wishing you all the very best for your future Endeavour in life.

    mailto:[email protected]:[email protected]:[email protected]:[email protected]