Public Transport Management during The World Expo.

World Expo Shanghai 2010 was successfully held from May 1st to October

31st, achieving its anticipated goal of holding a successful, wonderful and

unforgettable expo. During the 184 days of Expo period, World Expo Security

and Coordination Task Group implemented the municipal government’s overall

arrangements, take active, flexible and human-oriented measures, move

ahead World Expo transport security work to ensure a smooth, orderly and

controllable operation.

During the expo period, we stood the test of large passenger flow of 500

thousand by 24 times, including a super large passenger flow of 1.03 million

on October 16 and a consecutive days of large passenger flow of above

600,000. Meanwhile we also stood severe tests of bad weather as mould

rains, high temperature, thunderstorm rain and typhoon, and week-long public

holidays as May Holiday and October Holiday during the period, with a

smooth and orderly World Expo Transport Supporting work.

世博交通协调保障组

成员单位：市建设交通委、上海世博局、市公安局、市交通港口局、市旅游局、上海铁路局、上海海事局、华东民航局、市气象

局、市消防局、浦东新区、黄浦区、卢湾区、徐汇区、长宁区、静安区、普陀区、虹口区、闸北区、宝山区、杨浦区、闵行区、

松江区、嘉定区、金山区、奉贤区、青浦区、崇明县、上海机场集团、交运集团、申通集团、巴士集团、浦东公交

信息服务部评估研判部 新闻宣传部 综合保障部 运输保障调度中心

十五个席位

值班长

公交浦西

公交浦东

出租汽车

轨道交通

省际客运

旅游交通

水上巴士

停车场管理

危险品运输

交警总队

铁路

华东民航局

机场集团

海事

出租汽车

轨道交通

省际客运

水上交通

停车管理

危险品运输

交通行政执法

技术保障

公交

九个现场工作组

世博安保指挥中心前方工作组 世博园区指挥部前方工作组

A. Innovate the system of command and coordination

1. We set up a command and dispatch center of comprehensive

transport supporting with 33 departments, including departments of

municipal government, operators, institutions directly under the central

government in transport, public security, tourism, railway, civil aviation,

meteorology and district governments.

2. We established an internal mechanism of “ Four departments and one

center”, including Judge, Assessment and Research Department, Public

Information and Publicity Department, Information Service Department,

Comprehensive Supporting Department and Dispatch Center of Transport

Supporting. These departments undertook duties as predicting and pre-

judging of travels, internal and external publicizing of transport supporting,

traffic information supporting, logistic service and decision-making, command,

dispatch and coordination of all kinds of transport resources.

3. We dispatched two front working teams to Operation Command Center

and Security Command Center in the Expo Site. They established a sound

communicative and coordinative mechanism in terms of traffic connection in

and out of the site, booking of group tour buses and parking lot management.

They also established linkage with the Command Headquarters of Shanghai

Police and the Operation and Command Center of Expo Site, thus effective

in information sharing and measure coordinating.

During the operation period, governments officials at all levels came

to the sites in person. Mr. Shen Jun and Mr. Yin Hong came dozens of

times to Command Center of Transport Coordination and Supporting

to conduct on-site command. Officials from Pudong, Huangpu, Xuhui

Districts came to the front line of transport supporting and leaders of all

major transport operators assumed command at the front line, fully

involved with all efforts to ensure an orderly operation of the Expo Site.

This multi-department joint command platform plays a vital role in

exchanging various transport supporting measures timely and effectively.

Through this platform, the departments keep in close touch and have a

real-time communication on traffic volume and road condition so as to

ensure all kinds of emergencies coordinated to solve in time.

1. Work out programs based on overall ideas and basic principles

Based on the improvement of the city transport, Shanghai World Expo

Transport Supporting Program, in line with the principle of “Overall supporting

& highlighting World Expo”, minimizes the impact of World Expo traffic on

daily commutes, and also takes into account the overlapping effect of daily

commutes in some areas surrounding the Expo Site during peak hours and

journeys for Expo.

B. Work out classification program

Basic strategies include:

(1) Advocate public transport. We try to make more than 90% of the visitors

get into the Expo Site by means of metro, ground transport and group passenger

bus by optimizing the service of metro and ground traffic and improving the

system’s supporting.

(2) Balance passenger flow into the Site. By means of information publicizing,

we guide the visitors to visit from peak days to ordinary days, from peak hours to

even hours, from Puxi entrances into the site to Pudong entrances.

(3) Adopt appropriate management measures. We

work out related management and control policies,

including management on vehicle use and

construction areas, and implement in time.

29 work programs were formulated to ensure road transport

organization, passenger transport service and comprehensive transport

management. These programs were publicized through Eastday Portal.

Road Transport Organization Program includes： the supporting

program for security check at urban road junction, P+R parking area program

for Expo, the planning program of corridor layout for Expo transport, the

implementation program of changeable lane for Expo transport, the

organization program for road transport

around Expo site and the organization

program for temporary parking lots in

Expo park.

Passenger Transport Service Program includes: the supporting program for

inter-province road passenger transport operation in Expo, the organization

program for subway transport operation in Expo, layout program for Expo Line,

the balance and supervision program for the organization of passenger

transport on water and daily Huangpu River cruising, the organization program

for transport operation at off-site peak.

Comprehensive transport program includes: the implementation program of

commanding system to support Expo transport and carriage, the supporting

program for transport information service in Expo, the alert system and

response option for off-park transport under a large volume of Expo visitors,

management method of parking areas for Expo.

2. Focus on the implementation of formulated programs and carry out

drills.

According to the positioning of responsibilities, which are, reserve and

dispatch of transport capacity, supervision on operation and supporting of

road facilities, Implementation Schedule was formulated to ensure that 171

work items in 6 categories would be fully completed before April 15. Carry out special drills, like practical operation when passenger overflows

at the entrance of Madang Road, emergency drill against malfunction of Expo

direct subway line, joint drill among parking areas around Expo Site, drills to

divert vehicles in case of congestion at road junctions to Shanghai and etc.

3. Take joint actions to confront a large passenger flow in Expo Site

According to the number of visitors, management measures by

differnt alert levels are adopted. That is, when there are visitors over a

certain scale at certain time in the site, early alerts of Level 3 Yellow,

Level 2 Orange and Level 1 Red would be carried out.

Level 3 Yellow: Some part of the Site was crowded. Information

informing and condition monitoring were recommended.

Level 2 Orange: A sign of massive congestion in the Site. Limit flow on

the off-site transport.

Level 3 Red: The site is about to hold visitors over capacity, which

posed a direct threat to their safety. Stopping flowing on the off-site

transport.

C. Support with information application

Use transport information technology and serve as the platform of

dispatching, command and information service to lay a solid foundation for the

scientific, effective and safe operation of Expo transport supporting.

1.Real time handling with the support of dispatching and command

platform

Establish a comprehensive platform by means of GIS, GPS, AIS and

road, or vehicle video monitoring system in bus, taxi, inter-province passenger

transport, subway, waterway passenger transport and dangerous goods

transport, to collect, gather and standardized process all kinds of transport

information.

A real-time supervision on running safety of 3000 Expo buses, 4000

Expo taxis, 2400 Long-distance passenger transport scheduled vehicles,

6000 dangerous cargo transport vehicles, 300 dangerous cargo carrying

vessels and all vehicles and shipping from other provinces entering

Shanghai can be realized at our display and command center, which has

the function of automatic alarm on over-speeding, riding into prohibited

area, illegal parking and etc.

A number of video accessed provide service to decision –making of

emergency command, display and leadership. Command and Display Center

achieved network communication with various units, like Shanghai Transport

and Information Center, Police, Emergency-handling Office, Civil Defense

Office, Expo Bureau, Shentong COCC, Shanghai Bashi Bus (Group),

Dazhong Taxi Display Platform and etc. Videos of the moving conditions of

Shanghai’s trunk lines, expressways, highways, transport hubs, inland river

channels, dangerous cargo handling terminals, as well as entrances and exits

of World Expo sites and parking lots around can all be seen at the center.

Implement World Expo special service mode. Strengthen watching

on duty, and all site working group were sent to the operation sites.

Observation posts were set up at important time nodes to have a real-

time dynamic of passenger flow. When large passenger flow, extreme

weathers or other emergencies occurred, we responded in time and

started supporting plans to arrange emergency capacity to conduct a

real-time display.

2、 Information service platform provides decision-making and public

service

Strengthen the construction of information platform to realize the

integration and sharing of information, like roads, public transport, exterior

transport and transport information inside Expo site. Strengthen the collection,

compilation, processing, analysis and release of transport information. Collect

and compile in transit- passenger flow of bus and etc. Assist to analyze and

study the regular pattern of passenger flow. Provide basic data of early

warning of large passenger flow.

Provide transport information to citizens and World Expo tourists by various

means of media. During the Expo, page viewers (PV) of Transport Travel

network are 3.484 million. PV of touching screen inquiry are 192 hundred

thousand. 12319 service consultation hotline’s inquiry handling is 78 thousand.

17.387 million Guides of transport were released.

D. An effective combination of study and publicity

1.Strengthen the analysis and study for an early warning in advance

Based on information means, supplementary traffic survey and traffic model

analysis, conduct a real-time tracking on the dynamic of the running of World

Expo transport, summarize the features of World Expo transport, pre-judge

large passenger flow and potential traffic problems occurred. Work out 192

daily reports, 26 weekly reports, 6 monthly reports, 978 traffic condition report

on Expo and 4 special study reports.

2． Realize an active guidance with media platform

Realize effective guidance, aging service and efficient incentive by

various means of media. Everyday regularly provide news materials to Expo

information service platform and plan around 200 special interviews. 250

hundred thousand articles were reported by media and reproduced by

websites. Conduct repeated publicity on the adjustment of running plans of

Expo dedicated buses, means of journey entering and exiting Expo site and

other topics closely related to tourists’ journeys. Work out and release 219

Daily Operation Dynamic of Expo traffic, 22 Weekly Operation Dynamic and

10 special briefs.