Public Rights of Way and Access Annual Report - Kent Public Rights of Way and Access Annual Report The work of the Regulatory Services group is hugely diverse and, …

April 2012 - March 2013

Public Rights of Wayand Access Annual Report

www.kent.gov.uk/countrysideaccessPart of Regulatory Services

Introduction

Public Rights of Way and Access Annual Report

The work of the Regulatory Services group is hugely diverse and, rather misleadingly, not particularly regulatory. It is made up of key statutory services dealing with large numbers of the public and also provides highly popular discretionary services. The aim of the group is to protect the rights of Kent’s citizens, support and advise Kent’s businesses and help make Kent a great place to live and work.

Our services range from protecting and maintaining Kent’s vast and popular public rights of way network to promoting and supporting health and well being and Kent tourism through the enormously popular and innovative ‘Explore Kent’. We protect the consumer, ensure food safety, support and advise business and control farm animal welfare and disease. We also provide countryside management services to other organisations, such as district councils, and environmental education to schools through very successful partnerships and use of volunteers. If this is not broad enough we are also responsible for the Coroners Service and Kent Scientific Services.

2012-13 was a very significant and challenging year as it was the first year all these services came together. We completed a major re-structure to better align and integrate them, creating a strategic, entrepreneurial and more effective intelligence led group of services.

The Public Rights of Way & Access Service is one of five services within the group. It has absorbed significant reductions in budget over the past three years, yet it continues to deliver high quality and well thought of services. This is reflected in the 244 compliments it received in 2012-13, some of which are dotted around the report with a few more on page 14. This report gives a flavour of the work of this service and its continuing and many accomplishments in a difficult and unsettling year for staff.

Mike Overbeke Group Head - Regulatory Services

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Contents

Highlights 4

What we do 5

Bold Steps for Kent 6

Theme 1: Well-maintained countryside access 8

Theme 2: Growth and development 9

Theme 3: A more sensible network 10

Theme 4: Knowing what’s out there 11

Theme 5: Improving safety 13

Theme 6: Education and respect for the countryside 14

Theme 7: Working smarter and improving customer service 15

A highly valued service 16

Looking Ahead 17

Contacts 19


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Highlights

Financial and operational highlights for the financial year 2012/13


Income generated

£367,000Income received through successful bids to support delivery of projects.

Fly tipping

206 reports logged and resolved An increase of 25% on last year.

Number of fault reports processed

7,918 An increase of nearly 2000 on last year.

Public compliments

244 Received from people praising the work of the Service. Please see page 16 for a sample.

Number of volunteers

265Wardens now working to help keep the PRoW network open.

Number of stiles removed

371A much reduced number on the previous year. There are now 9335 stiles reported on the network compared to 12,725 reported in the initial Countryside Access Improvement Plan in 2007.

Approved capital programme delivered

£750,000All schemes delivered on time and to budget.

Explore Kent website visits

373,021A 15% increase on last years figures. The Explore Kent pages are one of the most used sections of Kent County Council’s website.

Public Rights of Way and Access website page views

67,146 Items searched include content on village greens, design standards, and the Definitive Map

Planning applications

307Large and small scale applications have been commented on where PRoW are affected or where improvements to the network and green space have been sought.

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Kent’s Public Rights of Way (PRoW) network - 42% of the highways network (4,400 miles / 7,100km)

Manage and maintain the PRoW network, working closely with landowners and using Kent based contractors and volunteers to make sure it is open and available for use.

The legal Definitive Map and Statement of Public Rights of Way

Keep the Definitive Map up to date, deal with applications from residents, businesses and landowners to add new routes or change their alignment and resolve any errors.

192 Open Access Sites

Manage and ensure access to over 2,000 hectares of public open green space, shown as Access Land on Ordnance Survey maps.

1,451 miles / 2,335.5km of high profile promoted walks and rides

Manage and promote the North Downs Way National Trail and other high profile routes to support Kent’s tourism industry.

Explore Kent

Lead a countywide partnership of public, private and third sector partners working together to promote free outdoor leisure activities. Manage and continuously develop Explore Kent, Kent’s leading brand for high quality information and resources for outdoor experiences. It directly supports public health, local businesses and the tourism economy as well as helping to make Kent a better place to live, work and visit.

309 Commons and Village Greens

Manage the Common Land and Village Greens service by dealing with land searches, leading on a national project to ensure Common Land in Kent is correctly recorded and resolving applications from people across the county to apply to register land important to local communities, as village greens.

England Coast Path

Work with Natural England to deliver one of the first stretches of the new England Coast Path which will eventually circumnavigate around the entire English coastline.

What we do

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“Just wanted to say thank you for the huge improvement in the footpaths in our area over the last year or so. Nearly all the footpaths are well marked across fields now - no more guesswork as to where they go…so a big round of applause from the surgery walking groups (part of the East Kent Health Walks) and my own walking group to everyone at PROW. This has all made such a difference to us.”

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The medium term plan for Kent County Council was published in December 2010. It sets out three clear aims:

1 To help the Kent economy to grow2 To put the citizen in control3. To tackle disadvantage

The Public Rights of Way and Access Service helps to deliver these aims in the following ways:

Helping the Kent economy grow

• Support Kent’s £2.5billion tourism industry by keeping the PRoW network open and promoted - £1.5b of this income is directly attributed to visitors exploring the countryside and coast

• Manage and develop the PRoW network to meet modern demands for sustainable transport and for creating a healthy workforce

• Support Kent’s thriving £100million equine industry by managing 700 miles of safe off-road horse riding routes and developing new routes where appropriate

• Support developers and facilitate the planning process by resolving PRoW and Village Green issues to help accelerate economic development

• Improve the accuracy and accessibility of our electronic mapping to help the land based sector manage their businesses more effectively

• Continue to facilitate and promote walking and cycling - investment in these activities provides an average economic benefit to cost ratio of 13:1. (Department for Health report 2010)

• Capitalise on the 5.1 million visitors that visit Kent every year for its cycling offer. (2011 Visit Kent Conversion Research).

“It really was a great pleasure being on your bike ride. The pace, variety and sites you showed us was perfect. We feel really enthused now to go on more of the Explore Kent guided rides…Thank you once again for inspiring us to explore the countryside.”

Putting the citizen in control

• Bring together under the Explore Kent Partnership all information about walking, riding and cycling and all Kent’s parks to inspire residents to explore and enjoy the countryside and coast

• Empower, train and equip 519 volunteers to carry out low-level maintenance and improvements on PRoW, local nature reserves, Sites of Special Scientific Interest and historic sites

• Support capacity building activity in voluntary groups - for example for health/guided walks and ‘Friends of’ groups

• Administer the Kent Countryside Access Forum, a statutory but independent forum whose purpose is to advise KCC and other access providers on PRoW and access management.

“Thanks very much indeed for your excellent service in clearing footpath NS157 in Shorne…If KCC wants a healthy population then footpaths are fundamental to achieving this.”

Tackling disadvantage

• Provide opportunities across the county for disadvantaged communities and groups to improve their mental, physical and social wellbeing using their local countryside and green space

• Negotiate with landowners to remove a minimum 200 stiles from PRoW every year and carry out other improvements to help the elderly and less mobile access the countryside and coast

• Work with head teachers to identify and improve walking and cycling routes to schools.

Bold Steps for Kent


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“Just a line to say that I have used FP HL9 recently. I’m not sure how long it’s been open but it’s great that it is… Id like to thank you and your department for the work you do in looking after all the footpaths in our area.”

Public Rights of Way and Access Improvement Plan

The Countryside Access Improvement Plan was developed following extensive public consultation and consequently has been steered by Kent residents. It is the Service’s business plan and was adopted by Kent County Council in 2008.

The Plan contains seven different themes all with objectives and actions against them which help to deliver against Bold Steps for Kent. The objectives are coded, for example M1, K1, and are referenced throughout the report. The Improvement Plan can be viewed online at www.kent.gov.uk/countrysideaccess.

“KCC does a good job with the management of their countryside footpaths. Well done. Much appreciated.”

“Thanks again for clearing the footpath - I look forward to using it…what a great job you have done as the Countryside Access Service of KCC.”

Well-maintained countryside access (Objectives M1 to M10)

Aim: To significantly improve the maintenance level, quality and accessibility of the Public Rights of Way (PRoW) network.

Destination signs Parish Councils can install destination signs on the network giving the public better information about where routes lead and how far away destinations are. Sheldwich Parish Council installed 14 new signs to enhance the local network for their community. Many are visible from the busy A251. M2

North Downs Way National Trail This flagship promoted walking route in Kent has an estimated 230,000 users each year.

A large surface improvement project on a Byway between Holly Hill and Great Buckland was completed this year.

A small off-road section of trail used to avoid a difficult road crossing has also been fully cleared and resurfaced ensuring a safer and more accessible journey. M2

Byways Working Group We have continued to improve access for byway users at Holly Hill. We have implemented an experimental traffic regulation order allowing usage by motor vehicles by permit to protect surface conditions and the local environment and enhance enjoyment and access for all other users. M4

Bridge maintenance 361 bridges have been installed / repaired across the whole county. M5

Stile removal We have exceeded our planned target of 200 removals with 371 removed this year from key promoted or local routes. They have been replaced with a gap or gate to make the network more accessible for a wide range of users. Over 3,000 stiles have now been removed since the Improvement Plan was published, tackling disadvantage within local communities. M6

Fault reports The Service received 7,918 service requests from the public representing an increase of nearly 2000 on last year. 67% of the faults reported this year have been resolved. Faults include problems with overgrown vegetation, broken stiles, damaged signposts, through to temporary or permanent obstructions. M2, M3, M5, M7, M9

“I should like to thank you for your effort you put in to stop the abuse of the tow path along Anchor Sluice at Yalding with the installation of bollards at quick notice. I would also like to thank you for your help generally in keeping our many footpaths maintained.”

Capital schemesThe Service has successfully delivered over a million pounds worth of capital works to enhance the PRoW network. Projects have focused on improving path surfaces on key local community and promoted routes and those in need of repair. M3, M5, M8

Highlighted projectImproving amenity land in Rusthall

Footpath WB58 in Rusthall has been much improved following a joint project with High Weald Countryside Partnership and Town and Country Housing Association. The project has transformed the general environment of an amenity area in an area of Rusthall that has a population of 4,976. Works to the footpath included resurfacing and re-profiling to remove a severe cross camber and adding a handrail to make the route accessible for all. Planting and clearance have transformed the area from being neglected and untidy to a pleasant environment to link two areas of the community.

“Thank you so much for all the wonderful work that you are doing on Swan Steps….you deserve a huge amount of praise for your determination to get it done against all the budget cuts… Thank you so much again on behalf of the parish and the many walkers...”

Theme 1


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Growth and development (Objectives DI to D5)

Aim: To ensure that PRoW and open green space is protected and enhanced when industrial, residential and area development takes place, especially in the Thames Gateway, Ashford, and East Kent.

Planning policyThe Service has responded to approximately 300 planning applications this year ranging from large scale sites in the growth areas of Ashford and Thames Gateway to smaller applications that affect individual routes. D4

Planning applicationsThe Service has responded to approximately 300 planning applications this year ranging from large scale sites in the growth areas of Ashford and Thames Gateway to smaller applications that affect individual routes. D4

Development proposalsThe County Council has entered into Service Level Agreements with four District Councils to process Town and Country Planning Act Applications on their behalf. This has involved providing advice to applicants, processing the application in accordance with the statutory requirements and certifying the new route(s) on completion of the works. The County Council will look to expand this role over the coming year and is already in discussions with other District Councils. D2

Growth areasTechnical advice has been provided for numerous large scale development proposals across Ashford, Thames Gateway, Dover and other parts of East Kent. A new cycling link is being constructed between the village of Whitfield and Dover Town. In Ashford a series of shared footways / cycleways have been constructed within new developments, and a new link is being constructed between “Park Farm” and Ashford. D3

“Thanks for your response. We’ve achieved the main objective. Well done: I believe that KCC are the first County Council to successfully enforce the CROW Act.”

Highlighted Project Willsborough Dykes Greenway

Ashford Borough Council has used some of their own developer contributions and a grant fund from Sustrans, the sustainable transport charity, to secure a vital new walking and cycling link.

The scheme will see the creation of a 1.6km link between Park Farm and the town centre which will open in the summer of 2013. The new route will go through the Willsborough Dykes, allowing the public to enjoy the wildlife habitat on their journey and making it easier and safer for people to access the train station or town centre by foot or bicycle.

The initial phase of construction is now complete between the Asda supermarket in Kimberley Way to Bad Munstereifel Road. The route will benefit 2,000 existing homes, 8000 residents and a further 750 homes under construction. D3

Theme 2


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A more sensible network (Objectives N1 to N3)

Aim: To create a PRoW network which satisfies modern needs and demands, in particular for sustainable transport, off-road leisure cycling and horse riding.

Sheppey cycling initiative The two new promoted routes at Leysdown and Sheerness are proving very popular with further requests for routes being investigated. Sustrans have produced a feasibility study to look into connections between Eastchurch and Leysdown.

Canterbury City linksWork has been completed to upgrade a number of links in and around Canterbury. Two routes have been re-surfaced as all-weather paths, one between Richmond Gardens and Neal’s Place Road. We worked with the University of Kent, attended by 19,275 students, to re-surface the cycle route between the campus and city centre. Finally, we worked with Canterbury City Council to create a new route between Westgate Gardens and Toddlers Cove. This final link provides an additional traffic-free section of the Great Stour Way between Canterbury and Chartham. This route is an important recreational and transport facility for a large number of local residents as they take regular exercise along it, travel sustainably to/from Chartham and interact with nature.

“I have been cycling the Canterbury to Chartham cycle track since we discovered it…... The variety of users is amazing from pensioners equipped with walking aids out for a group walk to young mums clad in running gear as well as many cyclists. I have never come across such a splendid cycle route and KCC is to be congratulated on seeing this through.”

Thames linksTwo new connections have been created in partnership with Dartford Borough Council and Sustrans. Improvements have been made to a link between Temple Hill and Joyce Green Lane. A new “access for all” link has been created between “The Bridge” development, that will see 1,500 new residential homes and a Science and Technology Park created, and the Thames to allow access to views and wider walks along the river.

City to seaWork continues on the regionally important Thames Cycle Path that will link the growth area along the Thames from Dartford to Swale. Background work is on-going with the project team looking to secure external funding to deliver this highly desirable and much needed route.

“I would like to convey my thanks to the people who have designed this route exceptionally awesome and the pain they took to get the detail accurate - Hats off to them and KCC.”

Highlighted ProjectViking Coastal Trail

In collaboration with Sustrans, the PRoW and Access Service has delivered a new cycle route connecting St Nicholas at Wade and Reculver Towers. The new route forms part of a wider “Connect 2” project which has seen two new, largely traffic-free links created. This new connection finally completes the Viking Coastal Trail as a circular route. Research consistently tells us that people prefer circular routes and this link will increase the number of users of the route and boost economic income from tourism for the area.

Part of the same project saw a second scheme focus on connecting the “Oyster Bay Trail” and “Crab and Winkle” route through Whitstable. It is now possible to follow the coastal route, almost completely traffic-free, from Whitstable to Margate.

Theme 3


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1111

Knowing what’s out there (Objectives KI to K8)

Aim: To maintain the legal record of Public Rights of Way, Village Greens and Common Land, and to increase public awareness and use of Kent’s countryside and coast.

Village GreensThere are now 200 recorded Village Greens (869 acres) and 109 areas of Common Land (1939 acres) across Kent. Last year, we registered 8 new Village Greens as a result of successful applications and the backlog of outstanding applications has been greatly reduced. Each application is thoroughly researched and investigated and often results in a legally complex Public Inquiry. KI

“Following the meeting in Hythe Town Hall, we would like to thank you and the other KCC Officers for the handling the Fisherman’s Beach application for TVG so considerately and professionally.”

Explore KentThe Explore Kent website had 373,012 page views this year. The parks pages on the Explore Kent website have been significantly improved and now provide a definitive list of parks and open spaces in Kent making it easy for customers to find their nearest park or open space.

“A great website and we have used it for a number of weekends to go on walks that a) we didn’t know about before and b) have been most interesting. Thanks for a very useful resource.”

Good links with Kent’s media and high profile magazine editors, such as Kent Life and Kent Profile, has seen over 30 articles including circular walks and bike rides published in local media at no cost to KCC. This is an

Advertising Value Equivalent (AVE) of £30,000. It also raises the profile of Explore Kent, encourages healthier lifestyles and supports the local rural economy.

Explore Kent attended the Outdoors Show at London Excel again this year. The show was attended by 37,000 people, 1,536 people visited

our stand and over 2000 publications were handed out. A partnership project with Visit Kent to promote outdoor activities along Kent’s coast saw Nicholas Crane from the popular BBC Coast series and British Sailing Champion, Sam Brearey, launch Kent’s Active Coast Campaign at the show. K2, K3, K6, K7

Promoted routesEvery promoted route (1,464 miles/ 2,356 km in total) is checked each year by volunteers to ensure it is in good order and clearly waymarked.

“The Greensand Way - One of the best promoted paths which I have walked; consistently beautiful & inspiring - Britain at its best.”

With the development of new walks, we focussed on community partnership projcts to benefit local communities and enable citizens to develop their own local walks. Walks were produced with Chestfield Parish Council, Boughton Monchelsea Scout Group and Kent High Weald Countryside Partnership at Cranbrook. K4, K7

With the increased popularity of cycling Explore Kent produced new online cycle guides for all promoted cycling routes in Kent. K4, K5

The cycling pages of the Explore Kent website received 171,091 page views; an increase of 46% on the previous year.

Theme 4



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This guide is available in other formats and can be explained in other languages. To obtain a copy please call: 08458 247600. Text phone users, please call: 08458 247905.

Mapping: FourPoint Mapping. Photos: Explore Kent

Download the Explore Kent app on iPhone and Android phones for free.

Although an area of intense regeneration, Kent Thameside boasts a rich variety of landscapes, as well as many parks and natural green spaces for everyone to enjoy. Situated between the River Thames and the North Downs this is a fantastic area to explore on foot, by bike or on a horse. As a result of significant investment and regeneration Kent Thameside has benefitted from fantastic new facilities including Cyclopark, located just to the south of Gravesend. This exciting new facility, opened in May 2012 and brings first class cycling, running and extreme sports facilities to north Kent and is one of the leading multi-sport centres in the south of England (www.cyclopark.com).

Kent Thameside has excellent links to the wider Cycle Network in Kent with National Cycle Routes 1 and 177 running through it. These are multi-user routes so can be enjoyed by walkers, joggers, dog walkers, skateboarders and cyclists. Other routes shown on the map include footpaths, bridleways and byways (please note cyclists are not permitted on footpaths).

Useful contacts:For walks, guided walks, cycle routes, horse riding routes and parks and open spaces in Kent: Explore Kent www.kent.gov.uk/explorekent Tel: 08458 247 600Sustrans www.sustrans.org.uk Tel: 0845 113 00 65Ramblers’ Association www.ramblers.org.uk Tel: 020 7339 8500Cyclopark www.cyclopark.com Tel: 01474 567145Visit Kent www.visitkent.co.uk

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Explore

www.kent.gov.uk/explorekent

walking and cycling map

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31

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Traffic-free - SurfacedIncludes Bridleways, Restricted Byways andByways Open to All Traffic.

Traffic-free - UnsurfacedIncludes Bridleways, Restricted Byways andByways Open to All Traffic.

Useful routeRoutes are not signed buthave been deemed assuitable for cycling

Footpath

Take extra care

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Promoted traffic-free - SurfacedIncludes Bridleways, Restricted Byways andByways Open to All Traffic.

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One way

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Take extra care




Hospital

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1



One way

Cyclopark

Cycle parking

Bus stop




Footpath

Take extra care




Hospital

Library

Museum




1



One way

© Crown copyright and database rights 2013 Ordnance Survey 100019238

Key

Thameside.indd 2 18/03/2013 13:03

Highlighted ProjectTown Walking and Cycling Maps

The Service has continued to lead on the production of walking and cycling maps for the more densely populated towns across the County in partnership with Kent Highways and local tourism partners. The purpose of the leaflets is to showcase routes and make residents and visitors aware how easy it is to get around by sustainable means. They encourage more active lifestyles and now feature bus stop locations to promote public transport. Schools, tourist attractions, other places of interest and accommodation are referenced.

40,000 maps were distributed through Visitor Information Centres and Gateways.

The series now includes maps for; Ashford, Thanet and the Viking Coastal trail, Canterbury, Maidstone and Kent Thameside. New maps for Dover and Tonbridge are planned for 2013.

The production of these maps and guides have been funded by the Department for Transport’s Local Sustainable Transport Fund. K2


Mapping: FourPoint Mapping. Photos: Explore Kent


Although an area of intense regeneration, Kent Thameside boasts a rich variety of landscapes, as well as many parks and natural green spaces for everyone to enjoy. Situated between the River Thames and the North Downs this is a fantastic area to explore on foot, by bike or on a horse. As a result of significant investment and regeneration Kent Thameside has benefitted from fantastic new facilities including Cyclopark, located just to the south of Gravesend. This exciting new facility, opened in May 2012 and brings first class cycling, running and extreme sports facilities to north Kent and is one of the leading multi-sport centres in the south of England (www.cyclopark.com).

Kent Thameside has excellent links to the wider Cycle Network in Kent with National Cycle Routes 1 and 177 running through it. These are multi-user routes so can be enjoyed by walkers, joggers, dog walkers, skateboarders and cyclists. Other routes shown on the map include footpaths, bridleways and byways (please note cyclists are not permitted on footpaths).

Useful contacts:For walks, guided walks, cycle routes, horse riding routes and parks and open spaces in Kent: Explore Kent www.kent.gov.uk/explorekent Tel: 08458 247 600Sustrans www.sustrans.org.uk Tel: 0845 113 00 65Ramblers’ Association www.ramblers.org.uk Tel: 020 7339 8500Cyclopark www.cyclopark.com Tel: 01474 567145Visit Kent www.visitkent.co.uk

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Thameside.indd 218/03/2013 13:03

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Travelling by foot is always a good way to explore the city. Walking trails or guided walks will help you make the most of your time here and to enjoy the winding lanes and streets, all with their own unique identity.

Cycling is often the fastest, always the healthiest and, apart from walking, the most environmentally sustainable form of transport. It has many benefits for both the individual and society as a whole. For journeys up to 3 miles cycling is usually the fastest way of getting from A to B. Canterbury is very well served by numerous cycling routes, of which a large proportion are traffic free.

Walking and cycling aren’t just rewarding and fun ways to get around town; leaving the car at home for some trips will save you money and reduce emissions. It also allows you to be active as part of your daily routine, helping you to stay fit and healthy.

Take a close look at the map and see how easy it is to walk or cycle from your home to the station, school, or city centre.

Canterbury is also well served by two mainline train stations and bus routes, including the “Breeze” to Thanet and the ”Triangle”, a circular route serving Herne Bay and Whitstable running every 10 minutes during peak time.

For information on taking bikes on public transport, please visit the following websites;For trains; www.southeasternrailway.co.uk, for buses; www.stagecoachbus.com

Crab & Winkle WayGreat Stour Way

Canterbury city centre

Getting around

Leisure walking & cycling Places to visit Cycle shops & hire

Canterbury’s skyline is dominated by the stunning Cathedral, the oldest in England. But the cathedral is only part of the story; the ancient ruins of St Augustine’s Abbey and St Martin’s Church form Canterbury’s UNESCO World Heritage Site while other ancient ruins such as the Castle are reminders of the city’s history, heritage and culture. Although Canterbury is a place steeped in tradition it is also a modern and vibrant city with much to see and do.

Cycle parking around a Canterbury is located in a number of town centre locations, including both train stations. There is also cycle parking available at Sturry and Chartham Stations. Parking facilities are marked on the map.

Canterbury has some excellent recreational walking and cycling routes and arguably some of the best traffic free, family friendly routes in the region.

The city itself is a great place to explore by foot, either wandering around the city walls and through narrow cobbled streets, or following the riverside paths. More adventurous walkers can pick up the North Downs Way or Stour Valley Walk in either direction to the pretty villages surrounding the city.

Both walkers and cyclists can follow National Cycle Network, routes 1 and 18 out of the city.

If you’d like help getting to know Canterbury and finding your way around, help is at hand. Visit www.kentgreeters.co.uk for a free personal introduction to the area from local people who are passionate about the area they live in. Alternatively you could join a guided walk via www.kent.gov.uk/explorekent

For the definitive guide to walking and cycling in Kent, visit Explore Kent at www.kent.gov.uk/explorekent

Canterbury and the surrounding countryside has accommodation to suit everyone’s taste and budget, ranging from 4 Star Hotels to Hostels. To find a place to stay go to www.canterbury.co.uk

With 7.5miles (12km) of almost traffic-free cycling, the Crab and Winkle Way between Canterbury and Whitstable explores a delightful slice of east Kent, packed with history and nostalgia. The path, which caters for riders of

all abilities, takes its name from the pioneering railway line which ran between

Canterbury and Whitstable from the early part of the 19th century. It was one of the first to be built in Great Britain.

On the way to Whitstable, the path passes through the Blean, with its 13th century Church of St Cosmus and St Damian, and Blean Woods, a delightful RSPB nature reserve covering more than 11 square miles.

The journey also takes you through the conifer-dominated woodland of Clowes Wood, one of the best places in the country to hear the remarkable song of the nightjar.

The route does feature some hills, with a 61m (200ft) climb out of Canterbury and an undulating middle section. However, there are fine views over Whitstable from the highest point of the ride.

The route ends at Whitstable station, but is signed right through to the harbour of this lovely seaside town which is still a commercial port. Enjoy its weatherboard cottages, stroll down Squeeze Gut Alley and sample the local seafood for which the railway was nicknamed. If you don’t feel up to the ride back, you can get the train from Whitstable to Canterbury East station, you just need to change at Faversham.

The Great Stour Way is a very popular 3mile (4.8km) surfaced shared use path between Canterbury and Chartham running alongside the river. The path is part of the National Cycle Network, route 18, and is a gateway to the Stour Valley and

to Kent Downs Area of Outstanding Natural Beauty.

A number of seats have been installed along the path to allow walkers and cyclists to take a rest and enjoy the tranquil surroundings. The route also features an impressive picnic table with carved river wildlife by the old Elham Valley Railway embankment.

Because livestock is present along the path there are a number of cattle grids and wooden kissing gates. The cattle grids allow cyclists to pass over whilst the kissing gates have been designed for large mobility vehicles.

More adventurous cyclists can pick up the “Pilgrims Cycle Trail” following National Cycle Route’s 18 and 17 all the way to Rochester Cathedral. This route is really only suitable for mountain bikes and you can expect a lot of hills! If you don’t fancy doing the whole 47 miles (75km) in one go, you can break the Trail into bite size pieces, catching the train back to Canterbury from numerous locations along the way.

Full details of the featured routes can be found at www.kent.gov.uk/explorekent

Introduction


Mapping: © CycleCity Guides. Photos: Explore Kent

CanterburyExplore




Kent County CouncilInvicta House, Maidstone, Kent, ME14 1XX

www.kent.gov.uk/explorekentEmail: [email protected]

Canterbury Visitor CentreThe Beaney18 High Street,Canterbury, Kent, CT1 2RA

www.canterbury.co.ukEmail: [email protected]

Cycle to school

Blean Primary School

The Archbishops School

St Stephens Junior School

St Stephens Infant School

Parkside Community Primary School

Kingsmead Primary School

St Thomas Catholic Primary School

Diocesan & Payne Smith CEP School

St Peters Methodist Primary School

Barton Court Grammar School

Chaucer Technology School

Pilgrims Way County Primary

Simon Langton Girls Grammar School

St Anselms Catholic School, Canterbury

Simon Langton Grammar School for Boys

St Nicholas School

The Orchard School

Wincheap Foundation Primary School

East Kent Health Needs Education Service

Beauherne Primary School

The Canterbury High School

EastKentCycle

Campaign

Canterbury Audio Tours F6

Canterbury Castle E4

Canterbury Cathedral F5

Canterbury Ghost Tour E4

Canterbury Heritage Museum and Information Centre E5

Canterbury Historic River Tours E5

Dane John Gardens E5

Eastbridge Hospital E5

Greyfriars Chapel E5

Kent County Cricket Club F3

Kingsmead Leisure Centre F5

Punting Company E4

River Navigation Company E5

Roman Museum E5

St Augustine’s Abbey F5

St Martin’s Church F4

The Canterbury Tales E4

Westgate Towers E5

Walking Tours E5

Westgate Gardens E5

Places to visit are marked on the map. Grid references relate to the map overleaf

Signed on -road cycle route

Footpath


Library

Toucan crossing

Pelican crossing

Cycle parking


Visitor Information

Pedestrianised roadsCycling permitted outside the hours of 10.30-16:00

Useful routeRoutes not signed but have been deemed assuitable for cycling

Bus Station

Promoted route – on-road

Promoted route off-road – surfaced

Place of interestNamed and numbered

Bus stop


Toilets

Bike shop

1

Key

Cycle parking

Art on the Crab & Winkle Way

Cyclists on the Crab & Winkle Way

Hotels and accommodation

Cyclelife 19-23 Lower Bridge Street, Canterbury CT1 2LG Tel: 01227 786430

Cycles UK St George Lane, Canterbury CT1 2SY Tel: 01227 457956

Downland Cycles The Malthouse, St Stephens Road, Canterbury CT2 7JA Tel: 01227 479643

Halfords Unit 3, Maybrook Retail Park, Vauxhall Road, Canterbury CT1 1YU Tel: 01227 477800

Tibbs Cycle Store 22 Stour Street, Canterbury CT1 2NZ Tel: 01227 787880

Whitstable & Canterbury Cycle Hire Contact Bernard WrightTel: 01227 388058www.wcch.co.uk Drop off and collect bikes at various places in Canterbury, Whitstable and Herne Bay.

Canterbury.indd 222/10/2012 10:17

DOVER STREET

MARL OWE AVENUE

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G STREET

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Crab & Winkle Way Great Stour Way


Getting around

Leisure walking & cyclingPlaces to visitCycle shops & hire






















Introduction



CanterburyExplore








Cycle to school
















St Nicholas School

The Orchard School





East KentCycle

Campaign












Punting Company E4


Roman Museum E5




Westgate Towers E5

Walking Tours E5

Westgate Gardens E5



Footpath


Library

Toucan crossing

Pelican crossing

Cycle parking


Visitor Information



Bus Station




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Canterbury.indd 2 22/10/2012 10:17

DOVER STREET

MARL OWE AVENUE

BEER CART LANEWATLIN

G STREET

MAN

DEVI

LLE RO

AD

BEVERLEY ROAD

MAN

DEVI

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Crab & Winkle Way Great Stour Way


Getting around

Leisure walking & cyclingPlaces to visitCycle shops & hire






















Introduction



CanterburyExplore








Cycle to school
















St Nicholas School

The Orchard School





East KentCycle

Campaign












Punting Company E4


Roman Museum E5




Westgate Towers E5

Walking Tours E5

Westgate Gardens E5



Footpath


Library

Toucan crossing

Pelican crossing

Cycle parking


Visitor Information



Bus Station




Bus stop


Toilets

Bike shop

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Key

Cycle parking










Canterbury.indd 2 22/10/2012 10:17

Cycling is the often the fastest, always the healthiest and, apart from walking, the most environmentally sustainable form of transport. Cycling has many bene� ts for both the individual cyclist and society as a whole. As an example, for journeys up to 3 miles, particularly in towns like Maidstone, cycling is usually the fastest way of getting from A to B. The current cycle network

in Maidstone links many urban areas to the town centre. This includes National Cycle Route 17, extending from the town centre north to the Medway towns, and Regional Route 12, which links the town centre to the urban areas west along London Road.

Take a close look at your map and see how easy it is to get from your home to the station, school, or town centre.

Walking and Cycling aren’t just a rewarding and fun way to get around town - switching from using the car for some trips will reduce climate change emissions and saves you a lot of money, it also allows you to integrate some healthy activity into your daily routine, helping you lose weight and get � tter.

For information on taking bikes on buses or trains, please visit the following websites; for trains; www.southeasternrailway.co.uk/your-journey/bicycle-policy, for buses; www.arrivabus.co.uk/faqs.

If you would like to make comments or suggestions on cycling issues in Maidstone, email Maidstone Borough Council at [email protected]

Riv

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River Medw

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WHEELER

STREE

A20

REGINALD ROAD

FLORENCE ROAD

PROSPECT PLACE

MOTE AVENUE

MEADOW WALK

ELM GROVE

BIRCH TREE WAY

GREENSIDE

BLYTHE ROAD

KINGSLEYROAD

BRUNSWICK STREETFOSTER STREET

CAMPBELL ROAD

PAD'

SHI

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WYKE M

ANORRD

CHURCHSTR

KING STREETKING STREET

QUEE

NAN

NE

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WYATT STREET

TUFTON STRE ET

BREWER STREET

EARL STREET

MEDWAY STREET

PUDDINGLANE

COUNTY ROAD

HEDL

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REET

FOLE

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ST LUKE'S ROAD

ALLEN STREET

ALBA

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HEAT

HORN

ST

STLU

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PRIN

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WHE

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LUCERNE ST

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UNION STREET

CROM

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UNION STREET

CHANCERYLN

MELVILLE ROAD

GEORGE STREET

WATERLOOSTREET

MARSHAM ST

CHURCH ST

BUCKLANDROAD

BUCKLANDROAD

VICTORIA STREET

BOWER

PLACEBOW

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CORNWALLIS RD

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SANDLINGROAD

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CLAREMONT ROAD

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HART STREET

KINGFISHERM

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LANE

ST FAITH'SSTREET

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GREENHITHEDOUGLAS ROAD

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ROAD

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STACEY S STREET

LO NDON ROAD ROCKY HILL

TONBRIDGE ROAD

LONDONROAD

BISHOPS WAY

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MILL

STREET PALACE AVENUE

KNIGHTRIDER STREET MOTE ROAD

WAT

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ASHFORD ROA

UPPERSTON

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LOWER BOXLEY ROAD

LOWER BOXLEY ROAD

HOLLAND ROAD

COLLEGE ROAD

TONBRIDGE ROAD

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MOTE ROAD

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Footpath


Library

Traffic-free cycle pathIncludes bridleways, restricted byways andbyways open to all traffic. Not all routes aresurfaced and may only be suitable formountain bikes.

Advisory cycle route

Pedestrian roadsWalking only

One way

Railway with station


Visitor Information

Bus stop

Promoted walking route

Bus terminal

1

Toucan crossing

Pelican crossing

Cycle parking



KeyMaidstone town centre

Maidstone Visitor Information

Archbishop’s Palace

Maidstone Museum and Bentlif Art Gallery

Tyrwhitt-Drake Museum of Carriages

All Saints Church

Mote Park

Maidstone Leisure Centre

Whatman Park

Brenchley Gardens

Hazlitt Arts Centre

Fremlin Walk

Royal Star Arcade Shopping Centre

The Mall Shopping Centre

Lockmeadow Entertainment Complex

Maidstone Millennium River Park

Kent Life Museum

River Boat Trips

Football Club

Best Western Russell Hotel 136 Boxley Road, Maidstone Tel: 01622 692221www.therussellhotel.com

Hilton Maidstone Bearsted Road, Weavering, Maidstone Tel: 08712 659738www.hilton.co.uk/maidstone

Oakwood House Hotel Oakwood Park, Tonbridge Road, Maidstone Tel: 08712 659710www.oakwoodhousehotel.co.uk

Tudor Park, a Marriott Hotel and Country Club Ashford Road, Bearsted, Maidstone Tel: 08712 659725www.marriotttudorpark.co.uk

Village Hotel & Leisure Centre Castle View, Forstal Road, Maidstone Tel: 08712 659730www.village-hotels.co.uk

Getting aroundLeisure walking & cyclingNational Cycle Route 17 and the Pilgrims Cycle Trail

Parking

Hotels and accommodation Places to visit

Maidstone, the County Town of Kent, is situated in the heart of the “Garden of England” almost halfway between London and Dover. Despite many changes through the centuries, the ambience of an earlier Maidstone can still be captured when walking or cycling through the town’s old streets.

The wonderful cluster of 14th Century buildings including All Saints Church, Archbishop’s Palace, the College of Priests, and the Archbishops’ Stables are reminders of the town’s long history as a centre of religion and government.

Maidstone also boasts an active retail centre and extensive leisure and entertainment opportunities, all set in a gentle landscape of beautiful and charming villages, some of which are easily accessible by bike from the town centre.

In a matter of minutes, you can walk or cycle from Maidstone town centre to Mote Park, Maidstone’s largest park, set in 450 acres of historic parkland. If you are feeling more adventurous, you can cycle north east to meet the Pilgrim’s Cycle Trail, a long distance leisure route that o� ers spectacular views of the Kent Downs. The Pilgrims Cycle Trail also follows sections of the North Downs Way National Trail, Kent’s premier long distance walking route. Walkers of this trail enjoy spectacular views from the North Downs as well as the breathtaking scenery that makes up the Kent Downs Area of Outstanding Natural Beauty. It also passes through White Horse Wood, a spectacular and historic site located at Detling, just to the north east of Maidstone.

Whatman Park is also conveniently situated close to the town centre. Here you can enjoy the woodland, wild� ower meadow and nature reserve areas or take a walk along the River Medway, following part of the 10km Millennium River Park route. Or why not make a day of it and walk further along the river following the Medway Valley Path?

This new cycle route connects Rochester Cathedral to Canterbury Cathedral and can be picked up from various locations in and around Maidstone. Heading east the route goes through the villages of Boxley, Harrietsham, Hollingbourne, Charing and Westwell, all of which are nestled in picturesque settings along the Downs. At

Ashford the Trail connects with National Route 18 to take you on to Canterbury, alternatively a direct train connects Ashford International to Maidstone East. Lining the route are interpretation boards explaining the landscape and history, spectacular views and quaint historical inns where you can relax and quench your thirst. The route is only really suitable for mountain bikes, and as it follows the Downs, expect hills!

Heading north, route 17 (Pilgrims Cycle Trail) climbs Blue Bell Hill before cutting across the countryside to arrive in Rochester by the River Medway and Cathedral. Both routes follow a mixture of quiet lanes and tra� c-free sections.

All public rights of way are shown on the map. Walkers can use all the routes and cyclists are permitted to use bridleways, restricted byways and byways, although not all are suitable for cycling.

For the de� nitive guide to walking and cycling in Kent, visit Explore Kent at www.kent.gov.uk/explorekent

Cycle parking in Maidstone is located in a number of town centre locations, including all train stations, parks and a number of visitor attractions. Cycle lockers can be found at Maidstone East train station for those wishing to commute to the station by bike before boarding the train to London or Ashford. All parking facilities are marked onthe map.

Introduction


Mapping: CycleCity Guides. Photos: Explore Kent

MaidstoneExplore

Oak Trees Community School

Maidstone Grammar School

East Borough Primary School

Invicta Grammar School

Valley Park Community School

Green� elds Community Primary School

Molehill Copse Primary School

Bell Wood Community Primary School

Holy Family RCP School

Senacre Wood Primary School

St Johns CEP School

Roseacre Junior School

Thurnham CEI School

Madginford Park Junior School

Madginford Park Infant School

East Farleigh Primary School

Aylesford School - Sports College

Aylesford Primary School

Ditton CEJ School

Ditton Infant School

Allington Primary School

Palace Wood Primary School

Barming Primary School

Bower Grove School

Gatland Education Unit

West Borough Primary School

St Francis Catholic School

St Simon Stock Catholic School

The Astor of Hever Community School

Oakwood Park Grammar School

St Michaels CEI School

St Michaels CEJ School

The Cedars

Brunswick House Primary School

The Maplesden Noakes School

Maidstone Grammar School for Girls

Sandling Primary School

St Pauls Infant School

North Borough Junior School

Maidstone & Malling Alternative Curriculum

Archbishop Courtenay Primary School

South Borough Primary School

Park Way Primary School

Loose Infant School

Loose Junior School

Five Acre Wood School

New Line Learning Academy

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Millennium Park

Maidstone Museum



From the shopping centres to relaxing riversideretreats and country parks. The county town of Kent o� ers variety that all will enjoy.




Maidstone Borough CouncilKing Street,Maidstone, Kent, ME15 6JQ

www.maidstone.gov.ukEmail: [email protected]

Cycle to school


All Saints Church

Riverside walk

Mote Park







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REGINALDROAD

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MEADOWWALK

ELMGROVE

BIRCHTREEWAY

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BRUNSWICKSTREET FOSTERSTREET

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HEDLEYSTREET

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STLUKE'SROAD

ALLENSTREET

ALBANYST

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STLUKE'SAVENUE

PRINCEST

QUARRYSQ

WHEELERSTREET

LUCERNEST

JEFFREYST

UNIONSTREET

CROMW

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WATERLOOSTREET

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LONDON

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KNIGHTRIDERSTREETMOTEROAD

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HOLLANDROAD

COLLEGEROAD

TONBRIDGEROAD

ALBIONPLACE

MOTEROAD

ANDREWBROUGHTONWAY

WHEELER

STREET

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Footpath


Library




One way



Visitor Information

Bus stop


Bus terminal

1

Toucan crossing

Pelican crossing

Cycle parking



Key Maidstone town centre





All Saints Church

Mote Park


Whatman Park

Brenchley Gardens

Hazlitt Arts Centre

Fremlin Walk





Kent Life Museum

River Boat Trips

Football Club






Getting around Leisure walking & cyclingNational Cycle Route 17 and the Pilgrims Cycle Trail

Parking

Hotels and accommodationPlaces to visit












Introduction



MaidstoneExplore











St Johns CEP School


Thurnham CEI School






Ditton CEJ School





Bower Grove School









The Cedars











Loose Infant School

Loose Junior School



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Millennium Park

Maidstone Museum









Cycle to school


All Saints Church

Riverside walk

Mote Park







Riv

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River Medw

ay

WHEELER

STREE

A20

REGINALD ROAD

FLORENCE ROAD

PROSPECT PLACE

MOTE AVENUE

MEADOW WALK

ELM GROVE

BIRCH TREE WAY

GREENSIDE

BLYTHE ROAD

KINGSLEYROAD

BRUNSWICK STREETFOSTER STREET

CAMPBELL ROAD

PAD'

SHI

LL

WYKE M

ANORRD

CHURCHSTR

KING STREETKING STREET

QUEE

NAN

NE

ROAD

WYATT STREET

TUFTON STRE ET

BREWER STREET

EARL STREET

MEDWAY STREET

PUDDINGLANE

COUNTY ROAD

HEDL

EYST

REET

FOLE

Y STRE

ET

ST LUKE'S ROAD

ALLEN STREET

ALBA

NYST

HEAT

HORN

ST

STLU

KE'S

AVEN

UE

PRIN

CEST

QUARRYSQ

WHE

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STRE

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LUCERNE ST

JEFFREYST

UNION STREET

CROM

WEL

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UNION STREET

CHANCERYLN

MELVILLE ROAD

GEORGE STREET

WATERLOOSTREET

MARSHAM ST

CHURCH ST

BUCKLANDROAD

BUCKLANDROAD

VICTORIA STREET

BOWER

PLACEBOW

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CORNWALLIS RD

WARW

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BOWER

STREETBOW

ERSTREET

ST ANNECOURT

DODDINGTONCRT

SANDLINGROAD

JAMES STREET

WILL

OWW

AY

LOWERROAD

SQUAREHIL

VINTERS R OAD

SNOWDON AVENUE

CLAREMONT ROAD

ARDE

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MAR

STON

DRI

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OS

SPOR TSFIELD

CLIFTON CL

VICTORIASTREET

WHITCHU RC H CLOSEBOWERCLOSE

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ROWLAND

CLOSE

HAR

TSTR

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BARKER R OA

D

HART STREET

KINGFISHERM

EAD

HUNTSMAN

LANE

ST FAITH'SSTREET

GOUDHURST CL

BEDFORD PL

STAT

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ROAD

LESLEY PL

STGEORG

E'SSQR

MUIR

GREENHITHEDOUGLAS ROAD

SQUA

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BUCKLAND HILL

STPETER'S

STREET

BOXLEY

ROAD

HASTINGSROAD

ROMNEY PL PADSOLELN

BUCKLAND HILL

BOWER M OUNT ROAD

R FANT ROAD

CHARLESSTREET

MARKET BDG

ROSE YARD

GABRIEL'S HILL

WEEK

STREET

HIGH STREET

STACEY S STREET

LO NDON ROAD ROCKY HILL

TONBRIDGE ROAD

LONDONROAD

BISHOPS WAY

FAIRM

EAD

OW

FAIRMEADOW

MILL

STREET PALACE AVENUE

KNIGHTRIDER STREET MOTE ROAD

WAT

TYLE

RW

AY

ASHFORD RD

ASHFORD ROA

UPPERSTON

ESTREE

LOWER

STONE

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BROADWAY

HAYLERO

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COL L

EGE

ROAD

MILL STREET

SITT

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OURN

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LOWER BOXLEY ROAD

LOWER BOXLEY ROAD

HOLLAND ROAD

COLLEGE ROAD

TONBRIDGE ROAD

ALBI

ONPL

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MOTE ROAD

ANDREW BROUGHTO N WAY

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Footpath


Library




One way



Visitor Information

Bus stop


Bus terminal

1

Toucan crossing

Pelican crossing

Cycle parking



KeyMaidstone town centre





All Saints Church

Mote Park


Whatman Park

Brenchley Gardens

Hazlitt Arts Centre

Fremlin Walk





Kent Life Museum

River Boat Trips

Football Club






Getting aroundLeisure walking & cyclingNational Cycle Route 17 and the Pilgrims Cycle Trail

Parking

Hotels and accommodation Places to visit












Introduction



MaidstoneExplore











St Johns CEP School


Thurnham CEI School






Ditton CEJ School





Bower Grove School









The Cedars











Loose Infant School

Loose Junior School



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Millennium Park

Maidstone Museum









Cycle to school


All Saints Church

Riverside walk

Mote Park

Improving safety (Objectives ST1 to ST4)

Aim: To address known safety issues and concerns on the PRoW network and create new, safer routes where necessary.

Gating ordersThe Service works with Crime Reduction Partnerships and District Councils to assess if any particular measures may be necessary on routes to help prevent and reduce antisocial behaviour and crime. An order to enable the gating of a public footpath through St Mary’s Churchyard, Ashford was made following consideration by a Committee Member Panel. ST1

Safe Routes to SchoolsA walking route from Balmoral Road, Sutton at Hone has been much improved to provide a useful link to the local CE Primary School that has 304 pupils. ST3

“John has always responded to requests quickly and ensures that necessary work, particularly where it relates to safety of the public, including some routes regularly used by school children, are maintained in a safe condition.”

Guided Walks Database

The Explore Kent Guided Walk website was developed in partnership with the NHS Eastern & Coastal Kent Primary Care Trust. Explore Kent has continued to support guided walk providers across the county by promoting walks through the website and social media as well as highlighting training opportunities for walk leaders. ST4

The main aims of this project are to:

• Bring about a change in attitude to exercise

• Introduce a new audience to guided walks that results in mental and physical health benefits

• Increase participation in existing guided walk programmes throughout Kent

• Support rural economies.

Highlighted ProjectHunton - New route to Village Hall

A safe, “behind the hedge” footpath has been created in Hunton between the village, recreation ground and church. In response to a request from Hunton Parish Council, County Councillor Paulina Stockell used some of her Members Highway Fund to create the new all weather path. The PRoW and Access Service completed two permissive agreements with the affected landowners and worked with them throughout the scheme to ensure minimum disruption to their estate.

The route runs alongside the edge of an arable field directly connecting the residential area and school to the village hall, church and playgrounds. All facilities were previously only accessible by walking on a busy and hedged rural lane with no safe refuge. As a consequence vehicles were often used for the very short journey.

The project was completed in time for the summer fete where it was officially opened, to the delight of the community.

Theme 5


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Education and respect for the countryside (Objectives EI to E4)

Aim: To improve understanding and appreciation of the Kent countryside and coast as both a working environment and a fantastic leisure resource.

Working with landownersA focus on engaging with the landowning community has continued to build on positive relationships. Staff have continued to attend the East Kent Ploughing Match which is attended by 4,000 people to offer an advisory service and to disseminate supporting information such as the Countryside Access Design Standards. E1

Public awareness The service attended high profile events including the Kent County Show and the Outdoors Show in London.

These provide opportunities to engage with the wider public and promote walking, riding and cycling, parks and green space for the Explore Kent Partnership. Explore Kent also promotes activities and training days being organised by partners such as Kent Wildlife Trust to engage the public with the environment.

Staff from the Service regularly give talks to community and user groups and organisations to engage local communities and promote the work we do. E3

“Having lived in the area all my life, I was surprised by how much of the countryside I had not seen. It was really interesting and thoroughly enjoyable.” (T Wells Circular Walk)

“Your team obviously did a hard day’s work and they are to be congratulated. The path is much improved. You are making peoples lives happier. Thank you for a much improved walkway on an idyllic day.”

“I would like to report that the Canterbury Festival Walk from Stalisfield Green which I led today was very successful. I would like to thank you all especially John Pelham for responding so promptly to my reports. Much of the success of the walk I owe to the work of the Kent County PROW team.”

Theme 6


1515

Working smarter and improving customer service (Objectives S1 to S8)

Aim: To ensure the most effective use of all available resources and working smarter to deliver an excellent front line service.

Explore Kent iPhone AppThe Explore Kent App, available for free, allows customers to download maps and guides to their smartphone and encourages them to explore the countryside and coast, towns and cities. Customers can also track their own routes and share them with other users of the Explore Kent App.

Over 35,000 guides have been downloaded and every review of the Android version of the App are rated as 5*..

“What a well thought out and designed app. A good selection of walks is included: I look forward to some more.” S2

Social mediaThe Service has continued to use web-based social media including Facebook, Flickr and Twitter to interact with customers. These channels are used to effectively promote events, guided walks and projects delivered across the Service. With over 6,945 followers, Explore Kent’s Twitter feed is more popular than other organisations such as Kent Wildlife Trust. S2

“I contacted you previously because I was very impressed with the work you have done to develop your website and also the mobile app. The quality and richness of the site is terrific.”

VolunteersVolunteers are playing an increasingly import role in the maintenance of Kent’s PRoW network. The fully trained

and equipped volunteers carry out work from minor vegetation clearance to waymarking routes.

123 volunteers inspected 6,257 paths and logged a total of 2,810 hrs of work. This is a contribution valued at £53,390 in volunteer time.

All promoted routes are allocated dedicated Wardens to inspect the route for waymarking and vegetation all year round. This ensures that customer expectations are met and exceeded when they choose a promoted walk or cycle route.

Volunteer Wardens have also been used to conduct a full survey of the North Downs Way National Trail on behalf on the North Downs Way Trail Partnership. The use of Volunteers saved the partnership £10,000, the cost if the work had been contracted. S4

Staff trainingInvestment in training this year has included updates on PRoW legislation, Definitive Map procedures and law. Staff were also informed about the updated Countryside Access Improvement Plan and have been trained to use the “Good Design Guide” when delivering capital projects. The guide includes a toolkit to ensure any projects provide the maximum benefit to users and are delivered with value, care and sensitivity to their setting. S6

External fundingThe Service successfully secured an additional £367,000 of funding to deliver projects. Successful bids were made to County Council Members for the Highway Fund, European lnterreg fund and Sustrans, including the nationally run, “Connect 2” scheme.

The Service has also been one of the first successful applicants in the country to be awarded a grant from Natural England’s “Paths for Communities” scheme. This funding will assist in the development of a largely traffic-free cycling route between Ashford and Canterbury, through the Stour valley.

Core activities, for example fees for property searches and Town and Country Planning Act amendments have also contributed to income. S7

Theme 7


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Spending just 0.09% of KCC’s annual budget the PROW and Access Service provides unquestionable value to the residents of Kent, delivering services that people praise and continue to ask for. The Service received, 244 compliments this year- a 4% increase on last year. There were only 6 complaints received, which is very low for such an active, high profile frontline Service. Here is just a sample of the compliments received.

“Just returned from a stroll in the sun around the PRoW’s of Staplehurst. I’d like to thank you & the team for a magnificent job you’ve all done with the installation of the many new plank bridges & handrails. They look very professional & add significantly to the access of our local PRoW’s. Keep up the good work.” Resident from Staplehurst

“I just wanted to let you know that the new path to Godmersham is fabulous! My partner is able to cycle to Ashford safely and legally i.e. not using either the A28 or a foothpath. I can take the 3 children on it with their bikes - even with training wheels and I will be able to follow soon with a pushchair (4th baby imminent!). I have noticed lots of other people using it as well. Thanks again.” Resident

“I am writing on behalf of Chestfield Parish Council to thank you, your colleagues and **, Volunteer Countryside Access Warden.”

“Your assistance in getting Kent County Council to complete the re-grading and surfacing of Footpath CW67 alongside the

Whitstable Rugby Football Club games court is very much appreciated.” Parish Council

“I must say firstly how helpful I have found you and your department. Sadly something you rarely find these days!” Business customer

“I love the new interactive map (on the Explore Kent website). The best bit is being able to scale in to a really detailed map, better than the walkers 1:25K. I also like the print facilities.” Resident

“Thanks for all your effort on this one as I recall it did take a lot of research on your part. The locals do appreciate all your efforts in resolving this issue - thanks once again.”

“Thanks for dealing with the potholes in Scrubbs lane quickly and keeping me updated about the progress of the work. A very prompt and courteous response.”

“Thank you so much for your consideration of this matter and arranging the necessary in such a short space of time.” (Traffic Regulation Order)

“Just wanted to express my appreciation of the route from Canterbury to Chartham - really is a fantastic addition to the quality of life in Canterbury… I also wanted to express my support to the proposed AE663 Godmersham and Chilham route.”

A highly valued service


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“Very pleased. Resolved quickly. Impressed with online reporting and emailed result. Thank you.”

“It was good to meet someone from the Council who is prepared to get off their **** and walk - to get things done.”

“We have been away for a few days and have just returned to find that footpath EE111 has been cut. In fact I don’t think I have ever seen it looking better! Much appreciated and I was able to use it today as a link to the bus route.”

“I am really writing to say that your contractors were very nice, polite and understanding chaps who did a neat and tidy job. I am sure people may be quick to complain and for once it is nice to be able to offer praise where it is due.”

“I wish to thank you in particular for having so diligently and promptly responded to my reports on the walks. All in all a good day out and a delightful way of enjoying the Canterbury Festival.”

“Thanks very much for your prompt attention in this matter. I do hope the PROW Team continue with their good work, in the face of spending cuts and employment uncertainties.”

“Finally can I say how well the PROW fault reporting system seems to work.”


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Funding

With a further 12% coming out of the budget in 13/14, the savings the PROW Service has made in the past 3years amounts to 37%. The statutory services required from a PRoW, Access and Commons Registration Authority will continue to be delivered but at a reduced level. External funding opportunities will be pursued to support the delivery of the Countryside and Coastal Access Improvement Plan.

We will support Bold Steps for Kent in the following ways:

Helping the Kent economy grow

Deliver £730,000 of capital schemes and other targeted work, with Kent based contractors, to keep the PRoW network open and promoted to support sustainable transport and tourism.

Work in partnership with Natural England to implement the first phase of the England Coast Path, between Ramsgate and Folkestone and negotiate a route for phase 2, Folkestone to Camber.

Continue to develop and promote more multi user routes to connect local communities, encourage sustainable transport, support Kent’s equine industry, and encourage sustainable transport.

Support developers by resolving PRoW and Village Green issues as quickly as possible. Promote the Design Guide and further Technical Standards to assist with best practice for the creation and implementation of new routes and green space.

Tackling Disadvantage

Promote the work of the Service and engage with groups representing ethnic minorities, younger residents and disability.

Deliver intelligence-led, targeted campaigns and information to help residents and visitors explore and enjoy Kent’s countryside and coast.

Remove a further 300 stiles from the PRoW network to help the elderly and less mobile access the countryside.

Continue to work with local communities to improve local access to green space including a new cycle route to Maidstone Hospital.

Support the Countryside Management Partnerships to deliver a diverse range of projects to improve the environment and health and wellbeing of residents.

Putting the citizen in control

Modernise existing records (prepared in the 1970s) by preparing fresh editions of the Registers of Common Land and Village Greens and accompanying maps at 1:2500 scale on an up-to-date base map.

Release the reviewed Countryside and Coastal Access Improvement Plan following a full Public Consultation of the draft.

Continue to recruit and train Countryside Access Wardens to carry out low level maintenance and improvements to local Public Rights of Way and green space.

Looking Ahead


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For further information about Public Rights of Way and Access visit www.kent.gov.uk/countrysideaccess

Email [email protected] For the best information on walking, horse riding, cycling and parks.Web: www.kent.gov.uk/explorekent Tel: 08458 247600 Email: [email protected] www.facebook.com/explorekent follow Explore Kent on Twitter @explorekent

Documents

Public Rights of Way and Access Annual Report - Kent Public Rights of Way and Access Annual Report The work of the Regulatory Services group is hugely diverse and, …