Promin Group Company Profile-MGv2 · Promin Group, with its high level of expertise, delivers datacenter solutions that are not only state of the art but also cost effective, reliable,

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Copyrights © April 2015 Promin Group. All rights reserved

USA Europe 48 Wall Street 11th Floor, New York, NY 10005 P: +1(646) 661-5599 F: +1 (201) 786-0399 Website: www.promin.com

Republic Square, Trg republike 3 Floor 3, Ljubljana-Slovenia P: +386 (0)1 32 06 322 F: +386 (0)1 320 62 00 Website: www.promineu.com

2015

@2015

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Table of Contents 1.1 Vision Statement .................................................................................................................................... 3

1.2 Mission Statement ................................................................................................................................. 3

1.3 Values ..................................................................................................................................................... 3

1.4 Value Proposition ................................................................................................................................... 4

2.1 Company History and References .......................................................................................................... 4

2.2 Company Resources ............................................................................................................................. 12

3.1 Services ................................................................................................................................................. 14

3.1.1 Datacenter Design, Build, and Migration .................................................................................. 14

3.1.2 Virtualization ............................................................................................................................. 16

3.1.3 Medical IT ................................................................................................................................. 18

3.1.4 VIP Support ............................................................................................................................... 19

3.1.5 Project Management .................................................................................................................. 20

3.1.6 Software Development .............................................................................................................. 22

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1.1 Vision Statement

Our vision is to be recognized as the leader in International Project Management, Medical

Information Systems build, operate and transfer (BOT) model, Service Oriented Architecture

developer & business development organization providing our clients the highest quality custom

solutions and consulting services. In order to bring these services within the targeted high

standards, we are teaming up with major manufacturers and service platforms.

1.2 Mission Statement

Promin Group’s strength centers on its core values and capabilities of Project Management from

inception to completion, organizational shifts and restructuring and technical solutions ranging

from development of complex applications to infrastructure and high performance needs as well

as the critical need for experts in the use of technology to support information economic projects.

Most importantly we value security of every byte and bit of your data. Promin Group employees

and partners are experts world renowned and recognized leaders in their respective areas and

bring the critical knowledge required to handle large-scale global projects.

1.3 Values

As Promin Group, we strive to provide excellent service to all of our customers and we value:

• Customer satisfaction by ensuring high standard of service, availability and quality of

our services

• Teamwork and transparent communication

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• Trust, respect and integrity in all of our relationships

• Safe, productive and rewarding work environment for our employees

• Continuous improvement of service SLA’s

• Accountability

• Financial performance

1.4 Value Proposition

For IT organizations struggling with the high cost and inflexibility of the old “one server, one

application” model, Promin Group can improve the efficiency and availability of IT resource and

applications through virtualization. About 70% of a typical IT budget in a non-virtualized

datacenter goes towards just maintaining the existing infrastructure, with little left for innovation.

Application management and maintenance should not be as high as buying the licenses every

year. Average support model is 20% of License price not TOC of the application that company

relies on for the core business. This mindset will bring a lot of savings to your organization.

Promin Group can free your organizations IT admins from spending so much time managing

their resource pools rather than innovating. Virtual environment typically save 50-70% on

overall IT costs by consolidating their resource pools and delivering highly available machines.

2.1 Company History and References

Promin Group is highly recognized and acclaimed international company with rich 25-years

history provides the highest quality management of projects, development of ERP and MRP

applications. Our core understanding is designing, building and implementation is only the

beginning of the value that we propose. Real value is to let these platforms be working without

any issues, operation excellency in all level of support, seamlessly escalation for incident

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management, for operation efficiency. Best part is we’ll integrate our crew to your organizations

support structure and be as transparent as your own employee or your staff to your respectful

organization.

The company founded in 1986 in Europe, moved its headquarters to United States at 1995 to

expand and capitalize on the growing demand for international technology needs. Some of our

previous clients are as follow:

• Ministry of Foreign Affairs

• Istanbul Ataturk International and Vienna International Airport, TAV.

• Quick & Reilly – New York

• Organizational Security Counsel of Europe (OSCE, Vienna)

• Joint Chief of Staff (Army, Air Force, Naval Force)

• Canadian Imperial Bank of Commerce

• US Clearing Corp– New York

• HIP - Health Plan of New York

• GHI Insurance Company

• EmblemHealth of New York

• Locheed Martin – L-3 Communications

• Info Technologies, Inc

• Advanced Technology Solutions

• Ziraat Bank – Turkey

• Tepe Holding Group

• Akfen Holding

• Konkur Construction Company, Moscow

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Details of Previous Projects:

v Client: TAV (Tepe-Akfen-Vie)

Promin Group has designed and implemented ‘Total Airport Management System’ where 32

sub-systems were integrated to central database to handle transactions flawlessly for Istanbul

Ataturk and Vienna International Airports. These following applications were developed,

implemented and turned over to their respectful departments and IT at the end of the project

for future growth, during this BOT model project:

• FIDS- Flight information display system

• BHS- Baggage Handling System

• FMS – Financial Management System

• BMS – Building Management System

• Information Broker

• CMDB – Central Management Database

• ODB - Operational Database

• Operational Information Systems

• Flight Information Management System

• Flight Management Module (Landing and Docking system)

• Hagop Aeronautical Charges Control System

• Commercial Management Systems

• Fabas Food & Beverage MRP Control System

• POS – Point of Sale system integration

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v Client: Ministry of Foreign Affairs

Promin Group has developed and integrated Worldwide Automation of Embassies &

Consulates management sytem.. The system provides online citizen and embassy services

over the Internet without any limitation on the location. Part of the project included

document & archive management where all statistical information for citizens was stored

in the database for further analysis. Secure all communication on a WAN network and

design encryption algorithms. Enable communication in between 3rd parties was achieved

over X400, X25, SMTP, FAX, and PPTP, L2TP, SQL to SQL tunnels through this

algorithms.

v Client: Organizational Security Counsel of Europe (OSCE)- Istanbul Summit

Promin Group has designed, implement, and managed the IT Infrastructure, Information

Security, Information Exchange, Business Continuity and networking of OSCE

organization Security Council of Europe at 1999. (See reference attached)

Site communications in between locations, Geographical Load balancing, information

security, secure e-mail, secure file transfer and load, desktop support and maintenance,

communication and server infrastructure, are the main focus of this initiative. Also,

Promin was a member of the coordination committee.

v Client: US Clearing Corp – New York

Promin Group has implemented Windows NT platform used Unix to Wintel platform

communication, Site to site packaging and distribution of financial data through MS-SMS

(Microsoft Systems Manager).

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v Client: HIP of New York – Promin Design and build one of the first tablet application

that has been implemented in the Tristate area. The sole purpose of this specific wireless

and centralized model application is to track “In and Out” patients that is under North

Shore hospital system. Application is used by Nurses within the hospital and, patient

information securely communicated (online) to HIP data center server farm for

processing and decision making purposes. This was a two way direct decision making

model that saved $35 million in a physical year to the organization.

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2.2 Company Resources

In Promin Group, each solution provider team consists of 6 dedicated resources as following;

1. Project Manager/Coordinator a. Planning and defining scope b. Activity planning and sequencing c. Resource planning d. Developing schedules e. Time /Cost estimation f. Risk analysis and management g. Budget development h. Documentation i. Quality control j. Scalability, interoperability and portability analysis

2. Network Engineer/Administrator a. Network and Security Penetration testing

b. Network Gap analysis and remediation plans

c. Layer 2 VLAN provisioning

d. Server port configuration for data center, CoLo and new office build out

e. Copper and fiber connection provisioning

f. LAN/WAN management & support.

g. Firewall configuration

h. Layer 3 routing configuration

i. VPN build and tunnel provisioning

3. Storage Engineer/Administrator a. SAN design and implementation b. Data backup c. LUN and RAID configuration d. SnapMirror and SnapVault implementation

4. Datacenter & Systems Engineer a. Monitoring (performance & security) b. Data-center design and build

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c. Power Consumption/ Airflow etc. d. Linux/Windows Server deployment e. System backups f. Active Directory and Group Policy implementation g. Network shared repository

5. Database Engineer/Administrator a. Database Management b. Data Extract, Transfer, and Load (ETL) c. Data Analysis and consolidation

6. Programmer/Developer a. Web Applications b. Mobile Applications c. User Interface Development

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3.1 Services

3.1.1 Datacenter Design, Build, and Migration

In today’s marketplace, your business relies on technology to gain a competitive advantage.

Next-generation technologies, such as mobile computing, virtualization and cloud computing,

are driving the need for datacenters to have more power, cooling and higher-speed connectivity.

Promin Group, with its high level of expertise, delivers datacenter solutions that are not only

state of the art but also cost effective, reliable, and secure.

Datacenter solutions that we deliver are in compliant with

business continuity plans of our customers. Therefore, in case

of any disasters or hardware failures, mission critical services

will not be interrupted.

In order to provide high-end solutions, we work with our customers to understand their core

business and values, which drives the requirements of our designs. Our engineers will follow

‘House of Quality’ model to determine the customer requirements and their associated

importance for our customers. By implementing that, we ensure that the solutions we provide to

our customers are “lean”.

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As Promin Group, we provide datacenter migration, which is data and equipment safe, seamless

and simple. Our project managers creates a project plan which is driven based on the following

requirements:

• Project scope and scale analysis

• Budgeting requirements

• Timeline requirements

• Risk assessments

• Asset inventory and spare parts requirements

• Data migration requirements and methodologies

Then our engineers design virtual and physical migration, data capacity, network capacity, where

project managers determine the transportation method and finalizes gap analysis. Once our

customers approve the design, our solution provider team who has extensive background

experience with migration and consolidation, executes the migration against the pre-determined

project plan.

Datacenter Migration/Relocation Service Highlights

1) Discovery and planning phase:

• Development of timelines and schedules • Inventory preparation • Virtual system migration review • Data capacity and migration review • Network capacity review • Transportation method determination • Spare parts gap analysis development

3) Post relocation phase:

• Validation of relocated systems/services • Optimization of systems/services • Implementation of back-up policies • Delivery of hardware/ server inventory and

datacenter escalation • Delivery of application inventory • Delivery of run-book (which includes

background information and procedures of operating implemented systems)

2) Relocation phase:

• Oversight and management of relocation activities

• De-installation of all systems • IT asset packaging • Loading of transportation vehicles • Data migration and synchronization for virtual

moves

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• P2V and V2V migration • Transportation of data center equipment • Installation of equipment in pre-designated

locations • Hardware functionality checks once equipment

is powered on • Migration and virtual systems testing at new

location • Systems repair if required • Clean-up and removal of packing materials

Promin Group solution provider team can support the following technologies/brands:

3.1.2 Virtualization Promin Group provides virtualization services at enterprise level as well as end user level. For

enterprises, server virtualization abstracts the operating system and applications from the

physical hardware give you cost-efficient, agile and simplified server environment. Using server

virtualization, multiple operating systems can run on a single physical server as virtual machines,

each with access to the underlying server's computing resources.\

For end users, Virtual Desktop Infrastructure (VDI) is an intelligent desktop virtualization

solution that delivers enterprise-class control and manageability while retaining operating system

user interface same as physical desktops. With VDI the end user gets a complete, unmodified

virtual desktop that behaves just like a normal PC while the organization receives the benefits of

standard environments and centralized management without significant new capital expenditures.

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Desktop virtualization enables companies to offer a “Bring Your Own Device” program. Virtual

desktop is fast becoming the dominant technology that allows employees to choose from a wide

range of devices—tablets, laptops and smart phones—and encounter a uniform experience across

the devices.

A streamlined virtual desktop infrastructure offers a number of benefits that enhance security for

the business, while providing greater control at the user endpoint.

Virtual desktop infrastructure is:

Flexible – The user desktop is decoupled from the device to allow access from any device,

anywhere, as long as network connectivity is available.

Scalable – Companies can improve utilization of computing resources by quickly provisioning

or de-provisioning desktops for users and external contractors.

Secure – Corporate data is stored in one location, rather than on individual machines, so 100

percent of the user’s actions occur within the data center and are encrypted.

Accessible – Self-service and applications-on-demand make it easier for employees to

accomplish their work, and it facilitates desktop administration and hardware support for

companies.

Economical – By centralizing and streamlining desktop management, companies can reduce

operating expenses. For example, 5-15%.

Promin Group solution provider team can support the following technologies/brands:

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3.1.3 Medical IT

Medical IT is a merging industry which designs, implements, and manages platforms that are

used for medical information exchange and analyze.

With fifteen "15" years of experience in Medical IT and Healthcare vertical and supporting

healthcare through technology, Promin Group can provide best service to your organization.

Translating I/O is what needs to be done for the caregivers. Make sure your medical information

is secure, up to date and accurate... All is to protect you and get you better through technology.

Our core competencies are:

• Healthcare integration

• System specification

• Process modeling

• Data analysis

• Database design and implementation

Promin Group solution provider team can support the following technologies / brands:

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3.1.4 VIP Support Executive / VIP services may also include things like quicker response times, automatic

prioritization of requests, and not making higher ups use self service portals.

In most organizations, frankly, if “Executives aren’t happy, nobody is happy”. They use

technology to achieve their goals. We believe that “Frustration” is not an option for our services

to Executives. This is why Promin started the program called EMOS (Executive Management

Online Systems).

This program gives all executives “platform agnostic” reach to their information and build their

BI (Business Intelligence) model individually. Basic rule is; “My information follows me and

finds me!”

Promin team’s dedicated resources work with executives and build their profile together. Set

their important information pools and the way that they expect to receive. They monitor and

maintains their needs 24/7 window within an hour of SLA. This proactive service gives our

executives access to uninterrupted productivity, connectivity, and security. Also, this approach

gives IT teams their valuable time back, to plan and conduct their daily routine without

interruption. User community is expecting all their requests to be answered in timely fashion.

Which, it should be within the SLA’s that’s been presented and accepted by the user community.

Promin Groups VIP program allows you to have your structured information and VIP service

with you all times. We keep all VIP data on their segregated Vaults. There is always a “Stand-

By” equipment waiting for an urgent replacement delivery. This equipment is up to date with all

the latest changes and documents. If you loose your laptop, mobile device, or even your desktop,

we'll replace it for you 24/7, by delivering to your current location.

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If you’re out of one-hour delivery location radius, Virtual Profile will kick in and you can use

any equipment securely as a part of your EMOS (Executive Management Online System).

This will give you the freedom of digital working platform any where any time. No “Frustration

(s)” attached.

We are here to work with you. Safe and Sound!

3.1.5 Project Management

Promin project management office services allow organizations to benefit technology in their

stressful project environment. Our project team will work with project executives/directors/leads

within many other categories. Some of these categories will the water fall model as well as the

scrum oriented approach. The common denominator for all these different projects are “5” major

verticals that we’ve inherited from our experiences for successful and efficient completion of

projects.

Scrum is an agile methodology that can be applied to nearly any project; however, the Scrum

methodology is most commonly used in software development. The Scrum process is suited for

projects with rapidly changing or highly emergent requirements. Scrum software development

progresses via a series of iterations called sprints, which last from one to four weeks. The Scrum

Initiating

Project Lifecycle

Planning Executing Control Closing

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model suggests each sprint begins with a brief planning meeting and concludes with a review.

These are the basics of Scrum project management.

Promin project management approach follows the following lifecycle:

1. Initiating

§ Key information related to the project § Costing § Resource needs § Pass through to Workflow approval § Strategically Aligned portfolio with the corporate strategies § Does it score card or graphical view? § Portfolio Analysis § Capacity planning needs (How any people, what kind of roles to fulfil the project) § Forecast capacity need for potential projects. § Do, “what if” planning…

2. Planning

§ Organize project structure § Enter activities, schedules and their durations § Milestones § Categorize activities § Establish relations in between activities and dependencies § Create Views to define the way you’d like to look at the project § Compare schedule and the baseline § Analyze the quality of the schedule base on the thresholds that’s been defined § Assigning roles, resources to the activities by their roles, proficiency and skillset from

the resource pool. § Assign their time percentage for dedication to the activity. § Calculate their cost to the project task per hour basis § Analyze resource usage and utilization § Take corrective action(s) to notify project manager(s) or scrum masters per tasks § See tasks and assignment list clearly. § Resource analytics and resource allocation snapshots to plan resources out by “top-

down” approach

3. Executing

§ Create project workspace. (Project Centric Information) § Track important project information (Dashboard View) § Issue management § Document management § Track Progress and collect progress updates

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§ Track time sheets associated with the tasks and completions (Daily, Weekly and Monthly consolidations)

§ Create live feed online monitoring application interface for project tasks and overall picture of the project

§ Create transparency in between department leads and partners

4. Control

§ Create early warning indicators § Visibility for the entire enterprise (within corporate policies and procedures) § Collaboration platform for workflow process and versioning of documentation § Create role-base information store for personal score cards to track progress and

performance § Efficient access to related documentation § Manage Cyber Security of data working with IT team § Create ODB (Operational Database) from CDB (Central Database) § Transfer data to information by ETL (Extract transfer and Load) process § Transform “Information” to “Intelligence” along with corporate decision making

processes working with project director, project leads and board chairs. § Transactional two-way e data communication to/from active disaster recovery site § Project Level, Portfolio Level and Detail level project intelligence reports § Report project earned value

5. Closing

§ Lessons learned § Create project template for future references in all disciplines § Archive all information at three different tiers of storage for safekeeping

3.1.6 Software Development Promin’ s high experienced software development team can help any enterprises needs when it

comes to deploy new software. Promin is specialized on designing and implementing the

following platforms/languages:

§ Middle Wear Tools § Web applications and Interfaces § API § Data collaboration and extract § ETL live data feeds § C#, Javascript, JQuery, SQL/T-SQL,JAVA,VB.NET, ORACLE, Microsoft SQL Server,

Sybase, Cache, MySQL

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Also from previous experience on airport management software developments, Promin can ease

airport management and increase visibility by introducing visual business analytics applications.

Some of Promin’s previous application development and integration process includes the

following platforms:

§ FIDS (Flight Information Display System) § BMS (Building Management System) § BHS (Baggage Handling System) § DGS (Docking and Guiding System) § FMS (Financial Management System) § POS (Point of Sales) § IBF (Information Broker Framework) § F&B (Food and Beverage Control System) § CMS (Commercial Management Systems) § ERP (Enterprise Resource Planning Systems) § CMS (Central Management System) § CMDB (Central Management Database) § ODB (Operational Database)

Documents

Promin Group Company Profile-MGv2 · Promin Group, with its high level of expertise, delivers datacenter solutions that are not only state of the art but also cost effective, reliable,