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V 3.0 September 2020 1 Children and Adults at Risk Safeguarding Procedure Issue date: 10 September 2020 Review date: October 2021 Version: 3.0 Policy owner: Student Operations and Support Approved by: University Executive Board

Procedure - Children and Adults at Risk … and...This procedure outlines the systems in place to promote safeguarding and establishes a mechanism by which concerns about a child’s

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Page 1: Procedure - Children and Adults at Risk … and...This procedure outlines the systems in place to promote safeguarding and establishes a mechanism by which concerns about a child’s

V 3.0 September 2020 1

Children and Adults at Risk

Safeguarding Procedure

Issue date: 10 September 2020

Review date: October 2021

Version: 3.0

Policy owner: Student Operations and Support

Approved by: University Executive Board

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Contents

1. Introduction ......................................................................................................................................... 4

2. Areas of Risk ......................................................................................................................................... 4

3. Students under the age of 18 or adults who may be at risk ................................................................ 5

3.1 Admissions ..................................................................................................................................... 5

3.2 Enrolment ...................................................................................................................................... 6

3.3 Accommodation ............................................................................................................................. 7

3.4 Contracts ........................................................................................................................................ 7

3.5 Parental and third-party involvement ........................................................................................... 7

3.6 Field Trips ....................................................................................................................................... 8

3.7 Use of IT facilities ........................................................................................................................... 8

3.8. Guidance for conducting online appointments with children and adults at risk ......................... 8

3.9 Sexual relationships ....................................................................................................................... 8

3.10 Students who become an adult who may be at risk during their studies ................................... 9

4. Safeguarding arrangements for children and adults who are not students ........................................ 9

4.1 Student Recruitment and outreach activities ................................................................................ 9

4.2 Other organised activities at the university involving children or adults .................................... 10

4.3 Children’s Services ....................................................................................................................... 10

4.4 The University of Brighton International College ........................................................................ 10

4.5 Work placements involving children............................................................................................ 10

4.6 Children on campus ..................................................................................................................... 11

4.7 Insurance ...................................................................................................................................... 11

4.8 Photography and film .................................................................................................................. 11

5. Student applicants with criminal convictions .................................................................................... 11

6. Safeguarding arrangements for student placements ........................................................................ 12

7. Sporting Facilities ............................................................................................................................... 12

8. Research ............................................................................................................................................. 12

9. Commercial Services .......................................................................................................................... 12

9.1 Alcohol ......................................................................................................................................... 12

9.2 Safeguarding of under 18s events ............................................................................................... 13

10. Fitness to Study/Practise ................................................................................................................. 13

11. Risk Assessments ............................................................................................................................. 13

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12. External Speakers ............................................................................................................................. 13

13. Safeguarding and Staff Employment ............................................................................................... 14

14. Reporting Safeguarding concerns .................................................................................................... 14

14.1 Reporting cases of suspected or alleged abuse of children or adults ....................................... 14

14.2 Reporting procedure – quick reference flowchart .................................................................... 15

14.3 Reporting allegations concerning a member of staff ................................................................ 18

14.4 Reporting allegations concerning a student .............................................................................. 19

14.5 Reporting other concerns .......................................................................................................... 19

14.6 What Happens Next ................................................................................................................... 19

14.7 Getting personal support ........................................................................................................... 19

15. Other Considerations ....................................................................................................................... 20

15.1 Radicalisation ............................................................................................................................. 20

15.2 Domestic abuse and safeguarding children and adults ............................................................. 21

15.3 Sexual violence and safeguarding adults ................................................................................... 21

15.4 Hate crime or incidents and safeguarding adults ...................................................................... 22

16. Monitoring and Review .................................................................................................................... 22

Appendix 1 – Key Roles and Responsibilities ......................................................................................... 23

Appendix 2 – Safeguarding Panel .......................................................................................................... 24

Appendix 3 – Key safeguarding contact details ..................................................................................... 25

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1. Introduction The University recognises its responsibilities to safeguard the welfare of children (defined as a person

under the age of 18) and adults who may be at risk, and, where necessary, to work closely with

statutory and voluntary local agencies to ensure that children and adults are not put at risk of harm

or abuse (further information can be found in the University’s Children and Adults at Risk

Safeguarding Policy). This procedure outlines the systems in place to promote safeguarding and

establishes a mechanism by which concerns about a child’s or adult’s welfare, or risk of harm arising

within, or in connection with, the University can be addressed quickly and appropriately.

It is recognised that some Schools/Departments that deal frequently with children and adults who

may be at risk will have in place more localised procedures relevant to their particular activities. It is

the responsibility of the relevant Head of School or Department to ensure that their procedure

conforms in full with this procedure.

2. Areas of Risk

There are a wide range of activities undertaken or facilitated by the University which may bring a

child or adult who may be at risk into contact with University staff, students, contractors, or onto

University premises. The following are identified as examples of such activities that may present key

areas of risk. This list is not exhaustive:

• Organised visits, summer schools and other outreach activities on University premises;

• Outreach activities undertaken in schools and other venues away from University premises;

• Staff and students taking part in field trips, excursions and other activities such as

volunteering and other social activities;

• Students on placements and working in other professional and clinical settings;

• The activities of student societies and networks;

• Children and adults who may be at risk staying in University managed halls of residence;

• Children and adults who may be at risk attending University premises for sporting or other

recreational or social purposes;

• Children and adults who may be at risk being the subjects of research by University staff or

students either on campus or elsewhere;

• Children and adults who may be at risk registered as students of the University;

• Children and adults who may be at risk registered as prospective students;

• Children and adults who may be at risk employed by the University;

• Children and adults who may be at risk carrying out work experience at the University;

• Children attending the University’s day nurseries;

• Children and adults who may be at risk attending private functions at the University;

• Adults who may be at risk attending conferences held at the University.

The indicators of abuse or harm, or risk of abuse or harm, can be very difficult to recognise. It is not

a staff member’s responsibility to decide whether a child or adult has been abused or harmed or

subjected to abuse or harm, but only to raise concerns that they may have. Examples of the type of

situations that may result in the University implementing this procedure may include where:

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• a child or adult raises an allegation of abuse, harm, neglect, or other inappropriate

behaviour;

• a student or staff member discloses information involving themselves or family members

which gives rise to possible concerns that an individual or group of individuals may be

harming or abusing a child or adult;

• there are suspicions or indicators that a child or adult is being abused or harmed or is at risk

of exploitation, harm or abuse;

• there are observable changes in a child or adult’s appearance or behaviour that may be

related to exploitation, harm or abuse;

• a concern is raised that an individual presents a risk of abuse or harm towards a child or

adult in relation to, for example, their criminal convictions, or downloading, possession or

distribution of inappropriate images or extremist material.

Guidance on the different types of abuse, harm and neglect alongside possible signs and indicators of

such can be found in the University’s Children and Adults at Risk Safeguarding Policy and Toolkit.

3. Students under the age of 18 or adults who may be at risk

The University admits students of all ages and backgrounds who can demonstrate that they are able

to benefit from the course they have chosen to study, and from the social and learning environment

that the University provides. In accordance with equalities legislation, the University does not

discriminate on the basis of disability or age (there is no lower age limit for admission to University).

Therefore, each year the university will admit a small number of students who are adults who may be

at risk or who are under the age of 18 when they enter the university.

The University and all its services and facilities constitute an open access and predominantly adult

environment. As such the University treats all students as independent, mature individuals. Staff

members are not routinely DBS checked unless their work warrants it by involvement in Regulated

Activity.

The University does not accept the rights, responsibilities and authority that parents have in relation

to a child, and will not act in loco parentis in relation to students who are under the age of 18 years.

The standard personal and academic support arrangements apply equally for students who are under

and over 18 years of age. However, the University acknowledges that students under the age of 18

and adults who may be at risk may have additional needs in relation to their support and welfare and

the University encourages self-disclosure of information by students to support this.

3.1 Admissions

Applications to all courses will be assessed using the standard entry criteria for each course,

irrespective of the applicant’s age on entry. The University’s admissions system will flag any

applicant who will be under 18 at the date of their proposed entry. Where the applicant will be 18 by

the 31st December of the year of entry, the application is processed as normal. Where the applicant

is younger than this, the application will be referred to the Head of Admissions who will decide, if

necessary in discussion with the Academic Registrar and the Head of School, whether it is

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appropriate to offer a place. More information may be sought from the applicant as part of this

assessment.

It is acknowledged that the majority of applicants who will be under 18 on entry and who will not be

18 by the December, will be international students. The University has an obligation, under the Tier

4 Sponsorship Guidance provided by the Home Office, to make all reasonable attempts to obtain a

letter of consent regarding the study and living arrangements from the parent or guardian of any Tier

4 sponsored student who is under the age of 18 on entry. This document will be required by the

Home Office as part of an audit. Additionally, there is an obligation to meet the student on arrival in

the UK if they are not being accompanied by an appropriate adult. The International Advice team

organise this as part of the wider meet and greet for all International students.

In early September, once the majority of the places for all courses have been confirmed, the Head of

Admissions will run a report of all students who will be under the age of 18 on entry and send this to

Heads of School and School Administrative Managers, along with the guidance from this procedure

as to their responsibilities. The Head of School is responsible for ensuring that suitable safeguarding

arrangements are put in place. This may involve carrying out a risk assessment for any activities the

student will be involved in whilst they are under 18. Further guidance about risk assessments can be

found in Section 11. A template risk assessment for students who are under the age of 18 at the

start of their programme can be found in the Safeguarding Toolkit.

The Accommodation and Hospitality service and the Student Operations and Support directorate can

access this report and will run it and use it in accordance with their own needs and timelines.

3.2 Enrolment

Once the Head of School has received notification from the Head of Admissions of those students

who will be under the age of 18 upon entry to the University, they should identify an appropriate

personal tutor. Personal tutors for students under 18 should make special efforts to see these tutees

on a regular basis until they reach 18 years (at least twice per term) and the students should be

informed by their personal tutors that they are receiving an enhanced level of support for the

relevant period and why. The students should also be informed that the personal tutor will be

available to them at other times as needed and how they should make contact.

Before the start of the academic year, the Student Operations and Support directorate’s Information

Manager will run a report to identify students under 18. They will then notify the relevant Student

Support and Guidance Tutors (SSGTs) of any under 18s starting in their academic school. The SSGT

will, in addition to the personal tutor, make contact with the student in order to introduce

themselves, offer support and ensure the students know where to access additional support. The

SSGTs will periodically touch base with under 18s in their school, especially those likely to be on

placement.

Arrangements for Tier 4 sponsored students under the age of 18 will not differ from those outlined

above and they will be subject to additional engagement monitoring as part of their compliance with

the terms of their sponsorship.

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When working with students under 18, staff should follow the guidance outlined within the Children

and Adults at Risk Safeguarding Toolkit.

Academic Services will ensure that emergency contact details for parents, guardians or other next of

kin are held on file. This information will be shared with the managers of student residences where

necessary and available, and in an emergency, to other appropriate colleagues in the University.

3.3 Accommodation

Students under the age of 18 will be given preference in allocation of accommodation. The

Residential Life Manager or one of the Residential Advisors will make contact with each student who

is under the age of 18 when they move into Halls of Residence. The Residential Life Manager is also

responsible for ensuring that suitable safeguarding arrangements are put in place for under 18s living

in Halls. This may involve carrying out a risk assessment for activities in Halls of Residence that the

students are involved in.

The Residential Life Manager and other staff in Halls of Residence will pay special attention to these

students throughout the academic year, making sure that they speak to them informally on a regular

basis – to spot signs of distress, inappropriate behaviour etc. They should ensure that these students

understand that support is available should they need it. As with personal tutors, the way in which

they offer support needs to be handled with sensitivity.

The Accommodation Service will also consider reasonable adjustments where any student living in

Halls presents as an adult who may be at risk.

3.4 Contracts

People who are 16 or 17 years old are able to enter into necessary contracts for such matters as

education and accommodation, even though they are not considered legally competent under

English law to enter into all legal contracts. Students of 16 years and above will therefore be

expected to sign their own University registration, and accommodation contract where appropriate.

Adults who may be at risk are similarly able to enter into contracts unless they lack capacity to make

this decision for themselves. It is assumed by the University that students who are classed as adults

who may be at risk have the capacity to sign contracts for themselves unless the University is

presented with evidence to the contrary.

The Widening Participation Outreach Team have agreements signed by Care Leavers to allow the

team to discuss progress/issues with the Care Leaver’s Key Worker if they require close support.

3.5 Parental and third-party involvement

Under usual circumstances the University deals directly with students (with whom it has a

contractual relationship) and not with parents or other third parties. This approach applies to

students who are under 18 years of age and adults who may be at risk.

The University has duties under the general data protection regulations to preserve the right to

privacy and confidentiality of students. The University therefore only discloses information regarding

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students (including students under the age of 18) to third parties (including parents, guardians and

next of kin) in accordance with its Data Protection Policy.

3.6 Field Trips

Courses may involve compulsory or optional field trips or periods of study away from the University.

The University includes the safeguarding of under 18-year olds and adults who may be at risk in pre-

departure risk assessments and makes appropriate arrangements on the basis of this assessment,

advised by the relevant School/Department Safeguarding Officer or nominated person. Beyond this,

and the general requirements of this procedure, no additional arrangements are made.

3.7 Use of IT facilities

The University’s IT Regulations prohibits the creation, downloading, storing or transmission of

unlawful material, or material that is indecent, offensive, defamatory, threatening or discriminatory.

The University’s IT facilities are however open access environments, and use of IT facilities by

students is not routinely monitored in detail. Guidance on data and computer security, and keeping

safe online is provided for staff and students.

3.8. Guidance for conducting online appointments with children and adults at risk

Online 1-1 appointments with children (particularly under 16s) should generally be avoided.

However, there may be occasions when members of staff need to arrange an online 1-1 appointment

with either a student or applicant who is under the age of 18 (normally, no younger than 17 years) or

who is an adult at risk. There may also be occasions when staff (e.g. from the outreach team) need to

arrange an online 1-1 appointment with a young person in a partner college (again, no younger than

17 years). When arranging an online 1-1 appointment with a child or adult at risk, the member of

staff should ensure an appropriate risk assessment has been undertaken to reflect the specific

activity and follow the guidance outlined in the Safeguarding Toolkit.

3.9 Sexual relationships

Any sexual relationship with a student under 18 is likely to constitute a criminal offence under the

‘abuse of trust’ provisions of the Sexual Offences Act 2003. This includes relatively minor sexual

contact such as kissing. The University deems any sexual relationship of an employee with a student

under 18 as professional misconduct subject to disciplinary action, and does not permit it in any

circumstances.

Guidance regarding sexual relationships between staff and students aged 18 or over can be found in

the University’s Personal Relationships Policy. It is recommended that staff avoid relationships of

this nature wherever possible. However, in the event that such a relationship occurs, staff are

required to inform the Head of School/Department or appropriate senior person. Arrangements may

need to be made for duties to be re-organised wherever possible to minimise professional contact

between the staff and student to ensure fair and equitable treatment for the student and to protect

both parties from perceptions or accusations of favouritism.

Staff should be mindful that a sexual relationship with a student who is classed as an adult who may

be at risk could be a criminal offence under certain circumstances.

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3.10 Students who become an adult who may be at risk during their studies

Any student aged 18 or over may become an adult who may be at risk of abuse or harm during the

course of their study. However, the University recognises that people in some groups may be more

likely to be or become an adult who may be at risk than others. Students

• with specific learning differences;

• with physical impairments;

• with mental health issues;

• with an autistic spectrum condition (ASC) such as Asperger’s syndrome;

• leaving Local Authority care; and

• who are estranged from their parents/carers

are more likely to become an adult who may be at risk, particularly if their situation is complicated by

additional factors such as physical frailty, chronic illness, sensory impairment, behavioural problems,

substance abuse problems, social or emotional problems, poverty or homelessness. Students who

were previously classed as vulnerable children due to one of the above six factors are also more likely

to become adults who may be at risk as they transition into adulthood.

The University will provide a range of disclosure opportunities for students who may potentially

become adults who may be at risk for any of the above reasons, and consequently will be in a

position to provide targeted support for these groups. For example, students are asked to declare

any disabilities, whether they are a care leaver or estranged from their parents/carers as part of their

application process to the university. Students can also declare a disability, care leaver status, or

estranged status with the university at any point during their course.

The University will provide relevant training and guidance to University members who are likely to

come into contact with students who are adults who may be at risk, or students in vulnerable

circumstances, during their work at the University.

Where safeguarding issues arise concerning a student who is an adult who may be at risk,

responsibility for reviewing these safeguarding issues is delegated to the Senior Safeguarding Officer

in coordination with appropriate members of the Student Wellbeing management team.

4. Safeguarding arrangements for children and adults who are not students

4.1 Student Recruitment and outreach activities

The UK Recruitment and Outreach teams within the Marketing and Communications Department are

responsible for a range of activities aimed at raising awareness, aspirations, and attainment of young

people and removing barriers to progression to higher education. The majority of these activities

involve working with young people under the age of 18.

It is the responsibility of the Assistant Director of Recruitment and Outreach to ensure that all

recruitment and outreach activities are carried out in accordance with the University’s Children and

Adults at Risk Safeguarding Policy and Procedure. The Student Recruitment and Outreach Team also

has its own local safeguarding procedure in place for their staff and student ambassadors to follow

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when a safeguarding concern is raised. Academic colleagues delivering outreach are also required to

adopt the Student Recruitment and Outreach Team’s safeguarding procedure to cover their own

recruitment and outreach activities.

It is the responsibility of the Assistant Director of Recruitment and Outreach to ensure that academic

staff, external staff and speakers and volunteers (usually student ambassadors) are DBS checked

when appropriate and comprehensive risk assessments are undertaken in relation to the health,

safety and wellbeing of children participating in the university’s recruitment and outreach activities.

All staff and volunteers working with children under the age of 18 will receive appropriate

safeguarding training and guidance.

4.2 Other organised activities at the university involving children or adults

The safeguarding of children or adults visiting the University is the responsibility of the organiser of

the activities in which the children or adults are participating. Where the University is not formally

the organiser of the activities, it accepts no liability.

It is the responsibility of the organiser of activities to ensure that appropriate staff and volunteers are

DBS checked and comprehensive risk assessments are undertaken in relation to the health, safety

and wellbeing of children and adults participating in activities on the University campus. Further

guidance about risk assessments can be found in Section 11. A template risk assessment for

organised activities involving children and adults who may be at risk can be found in the Children and

Adults at Risk Safeguarding Toolkit.

Appropriate adult to under 18s ratios must be maintained to ensure adequate supervision.

4.3 Children’s Services

The University has two nurseries that provide full-time or part-time childcare for children aged 2-5

years. Both nurseries are registered with the Local Authority and are subject to inspection by Ofsted.

The Nursery Managers are responsible for ensuring localised safeguarding procedures are in place

and followed in their respective nurseries.

4.4 The University of Brighton International College

The University of Brighton International College (UBIC) has a comprehensive policy for the

safeguarding of minors and adults who may be considered vulnerable. Kaplan International Colleges

aims to adopt the highest possible standards and to take all reasonable steps in relation to the safety

and welfare of all vulnerable groups in the course of its work.

4.5 Work placements involving children

Work experience introduces young people to the work environment and can be a valuable part of

their education. Students are eligible for work experience if they are in their last two years of

compulsory education or taking post-16 courses. Students are typically aged between 15 and 17

years old.

A School/Department providing a work placement will be required to carry out a risk assessment by

law. This should cover both generic health and safety and safeguarding issues. The

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School/Department should also follow Human Resources Department’s guidance on the University’s

legal requirements in relation to the Disclosure and Barring Service (DBS). Further guidance on work

experience placements is available on the Human Resources webpages. If the relevant department

has specific concerns relating to safeguarding a young person on a work experience placement, they

should contact the Human Resources Department at the earliest opportunity.

4.6 Children on campus

The university does not consider itself to be an ideal location for young children, but children may be

brought by staff, students and visitors into social spaces of the university, provided that they are

properly supervised by an adult at all times. There are also restrictions in high-risk areas such as

workshops, kitchens and laboratories. Guidance is available on the Health and Safety webpages.

Any accident on University premises involving a child must be reported to the University’s Health and

Safety department as soon as possible. The form to be used is available on the University’s Health

and Safety webpages.

Any concerns or information regarding lost children should be reported urgently to the University’s

Caretaker/Security Team. They can be contacted on the dedicated Emergency telephone line that is

supported 24 hours a day 365 days a year – 01273 642222.

4.7 Insurance

The University’s insurance covers most of the risks likely to be involved in activities involving children

and adults who may be at risk. However, specific activity and event organisers should contact the

Insurance Officer in the Finance Department for confirmation that their activities are appropriately

covered. Further information can be found on the University’s Finance webpages.

4.8 Photography and film

In accordance with the University’s Data Protection Policy, written consent to take and use images of

children or adults who may be at risk should be obtained prior to the taking of photographs and/or

video footage. Parents/guardians or advocates in the case of adults who may be at risk must be

made aware of when, where and how the images may be used and their intended audiences in order

that they can give informed consent. Where there is a reasonable expectation of observation (e.g. in

research) written consent may not always be needed. Security footage is also excluded from the

need for written consent.

5. Student applicants with criminal convictions

Applicants are no longer required by UCAS or by our direct application process to declare relevant criminal convictions that are not spent at the time of application. The exception is applicants for specific courses, usually those with statutory or professional regulatory bodies, who may still be required to declare spent and unspent criminal convictions and will be notified of this where appropriate. For these courses, if the application meets the academic entry requirements and an offer of a place is therefore indicated under the standard Admissions Policy, the information declared by the applicant about their conviction will be referred to the Head of Admissions and the Head of School (or

delegated nominee) for review. If both parties are satisfied that the applicant does not present any

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significant risk to the student body then their criminal conviction will be cleared and the offer will be processed.

6. Safeguarding arrangements for student placements

Whilst engaged in University activities, students may come into contact with children or adults who

may be at risk, for example whilst they are on placement or visiting a setting as part of their

programme of studies. Course Leaders or a senior member of staff in the School will ensure that:

• appropriate DBS checks are made regarding students in such situations;

• the students are informed about the safeguarding requirements and this procedure, and of

the Safeguarding Policy of the setting in which their placement will be undertaken, including

who they should contact should any issues arise;

• the students have undertaken appropriate safeguarding awareness training for the setting;

• any students entering placement settings which are covered by the Childcare Act (2006)7 are

notified of the regulations regarding ‘disqualification by association’ and the duty to disclose

a relevant association (such as living in the same household as someone who is disqualified

from providing childcare).

Course Leaders or a senior member of staff in the School will also ensure that a copy of the

University’s Children and Adults at Risk Safeguarding Policy and this procedure is sent as relevant to

all settings that receive students as part of University activities. The University requires that all

settings that receive students as part of University activities have a Safeguarding Policy in place.

If a student has safeguarding concerns while on placement they should immediately report these to

the Safeguarding Officer of the setting and to the Safeguarding Officer for their Academic School.

7. Sporting Facilities

Sport Brighton has a localised safeguarding procedure, covering staff recruitment and training

alongside the delivery of sports services and the appropriate response to any identified concerns.

8. Research

All research involving human participants is subject to the University’s Research Ethics Policy and

research projects involving children or adults who could potentially be at risk will normally require

Tier 2 ethical review by a Cross-School Research Ethics Committee. Some partner agencies (for

example, NHS Trusts) also have their own ethics procedures. Where access to research participants

such as children or adults who may be at risk is being sought or negotiated via a gatekeeper

organisation, such as a school, the organisation may have its own safeguarding policies or procedures

with which it requires researchers to comply.

9. Commercial Services

9.1 Alcohol

Students’ Union bar staff are trained to request personal identification where necessary and all

‘Personal License Holders’ are DBS checked.

During private events such as weddings, 16-17 year olds may be allowed to consume alcohol where a

meal is being served, under parent/guardian supervision. Adults can choose to drink. The only

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circumstances that this would be restricted is if there were serious consequences to the adult

drinking and they lack the mental capacity to understand these (for further information about adults’

mental capacity, see the University’s Children and Adults at Risk Safeguarding Policy).

9.2 Safeguarding of under 18s events

Conference/event organisers implement a system of accredited identification for all persons

attending a conference/event where there are groups of under 18’s attending. Appropriate adult to

under 18s ratios must be maintained to ensure adequate supervision.

The University’s Health and Safety guidance must be considered when planning an event where

there are groups of under 18’s attending. The safety of venues in relation to public access, other

users etc. must be considered. Further guidance can be found on the university’s Health and Safety

webpages.

Further guidance about organising activities for under 18s can be found in Section 4.2.

10. Fitness to Study/Practise

Where there is a concern about a student that may relate to fitness to practise or study, this will be

referred to the Head of Student Wellbeing or another Senior Manager within the Student Wellbeing

Team via the cause for concern email address. The Student Wellbeing team will then liaise with the

relevant Academic School and University Legal Advisor as appropriate.

Further guidance can be found in the University’s Fitness to Practise Procedure.

11. Risk Assessments

Members of staff with responsibility for activities at the University or run by the University which

involve children or adults who may be at risk must ensure that they conduct a risk assessment of the

activities involved, and take appropriate steps to safeguard the children or adults who may be at risk.

The university uses the online safety management system AssessNET to produce health and safety

risk assessments. Further information about AssessNET and guidance for carrying out health and

safety risk assessments can be found on the university’s Health and Safety webpages. Template risk

assessments specifically for safeguarding children and adults who may be at risk can be found in the

University’s Children and Adults at Risk Safeguarding Toolkit.

Template risk assessments for safeguarding children and adults who may be at risk can be found in

the Safeguarding Toolkit.

12. External Speakers

The University’s External Speakers Policy and Booking Process sets out guidelines that staff across the

University (including the Student Union) are expected to follow when booking external speakers. In

deciding whether to approve an event, the University will abide by all relevant legislation including its

duties to ensure freedom of speech (as set out in the University’s Code of Practice on Freedom of

Speech) and its legal obligations regarding safeguarding children and adults who may be at risk. The

latter includes the duty to prevent people from being drawn into terrorism under Section 26(1) of the

Counter-Terrorism and Security Act 2015 (the “Prevent Duty”).

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13. Safeguarding and Staff Employment

Where it is identified that staff have regular contact with children, young people and adults who may

be at risk, or will hold safeguarding responsibility, then appropriate procedures are initiated by the

recruiting manager and the Human Resources Department. It is the responsibility of the recruiting

manager to undertake a risk assessment for the job description and person specification for those

roles likely to involve regular and/or substantial unsupervised contact with children, young people or

adults who may be at risk before recruitment takes place. Advice can be gained from Human

Resources about the need for a DBS check and to determine the level of DBS required for the role.

This will ensure that only appropriate individuals are selected to undertake a DBS disclosure. The

manager shall check with HR to ensure clearance is obtained before the applicant commences

employment.

All DBS disclosures containing convictions are risk assessed against the job role on an individual basis

by a designated senior member of Human Resources.

Periodically, when the role of existing member of staff changes it may be necessary to review the job

role and for the existing staff member to undertake a DBS check.

If a member of staff has concerns regarding the contact of another employee or individual engaged

on University business with a child/children or an adult(s) who may be at risk, then at the earliest

opportunity they should raise this with their line manager or the Senior Safeguarding Officer via the

cause for concern email address (for further information about the safeguarding reporting process

see Section 14.

If a manager or supervisor is concerned that a member of staff in their team is an adult who may be

at risk (they meet the three tests outlined in Section 2.2 of the University Children and Adults at Risk

Safeguarding Policy) and are at risk of harm or abuse, they should seek advice from Human

Resources.

For agency workers the recruiting manager is responsible for identifying and communicating with the

provider whether any relevant checks are required for a role. It is the agency’s responsibility to

undertake and notify the recruiting manager of the outcome of the check.

14. Reporting Safeguarding concerns

14.1 Reporting cases of suspected or alleged abuse of children or adults

The University expects all staff, students and contractors to be alert to any concerns about the

welfare of children and adults, and to report any such concerns they may have, however apparently

trivial, to their line manager, Head of school or department, school or department Safeguarding

Officer (SO) (where their school has one), or the Senior Safeguarding Officer (SSO) using the

[email protected] email address as soon as is practicably possible. Staff, students and contractors

are also expected to co-operate fully with any police or Children’s or Adult Social Care enquiries that

may arise into an allegation of abuse or neglect. While individual members of the University have the

right to report incidents direct to Children’s or Adult Social Care Teams they should, where possible,

consult first with: their line manager; Head of School or department; school or department SO; and /

or notify the Senior Safeguarding Officer. Contact details can be found in Appendix 3.

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14.2 Reporting procedure – quick reference flowchart

The following flow chart provides an overview of the key steps that need to be considered / taken in

response to receiving a safeguarding concern, or in situations where a member of staff may have

their own safeguarding concern. This flow chart is designed to summarise the key steps and

considerations and should be used in conjunction with the detailed procedure outlined in the

subsequent sections of this procedure and / or in conjunction with local school or department

safeguarding procedures or arrangements.

Quick-reference safeguarding response process flow chart

Safeguarding concern

raised or apparent

Report to SO / school or

department contact

Report to SSO using

[email protected]

Immediate safety risk:

Dial 999 / alert security

Consider need for

safeguarding panel

Follow school /

department procedure

Staff: DSO/SSO to consult

with Director of People

Adult: Speak directly to

adult if appropriate

Child: Speak to parents /

carer if appropriate

Seek relevant agency

advice namelessly

DSO/SSO consult Legal

Advisor & make referral

DSO/SSO agree that no

referral is required

No immediate risk:

Report concern internally

Consider and arrange:

precautionary measures

SSO to liaise with &

follow agency guidance

Arrange appropriate

wellbeing support

Review and adjust any

precautionary measures

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Reporting procedure – detail

Any member of staff or volunteer who

a) suspects that a child or adult has been, or is at risk of being abused or harmed; or

b) has had a disclosure of abuse/harm made to them; or

c) receives a complaint relating to child or adult safeguarding issues at the University; or

d) is contacted by a local authority as part of its enquiries about a child or an adult who might

be suffering or at risk of suffering significant harm; must:

i. If there are reasonable grounds for believing that a child or adult is at immediate risk of

harm or abuse, contact the police by phoning 999, and emergency medical services if

appropriate. Deciding whether a situation is an emergency or urgent situation is always in

practice a matter of judgment according to the circumstances of the situation, but someone

who is expressing concerns about their immediate safety, is afraid to go home, appears

desperate to seek help, has any physical injuries or there is evidence of immediate suicidal

intent, would warrant consideration of contacting emergency services.

ii. Report the concern to their Line Manager, Head of School/Department, Safeguarding

Officer (SO), or the Senior Safeguarding Officer (SSO). The matter should be reported

without delay.

iii. Where possible, ensure the child/adult is in a safe environment until the appropriate

safeguarding colleagues and/or local agencies have become involved. If the adult says they

wish to leave, they have the right to do so even if this action may seem unwise. The only

exception would be when the adult lacks mental capacity. Where an adult is found to lack

capacity to make a decision to leave, the member of staff should consult their Line Manager,

School/Department SO or SSO. If the member of staff believes that by leaving, the adult

could be at immediate risk of harm, they should contact the Adult Social Care Team or the

police as appropriate.

iv. Wherever possible, be open and honest with the individual (and/or their family or

advocate where appropriate) from the outset as to why, what, how and with whom, their

information will or could be shared, and seek their consent, unless it is unsafe or

inappropriate to do so.

v. All safeguarding concerns should be reported via [email protected] as soon as possible.

The email should state that the concern being raised is of a safeguarding nature. Staff should

bear in mind that this record could become disclosable evidence in the event of a

prosecution or other proceedings. Records must separate fact (what the member of staff has

seen or heard) and opinion (what their opinion is of what they have seen or heard). If

possible, staff should record the exact words of the child/adult who may be at risk or the

witness who shared their concerns with them. Information recorded should be clear and

concise with no jargon. Staff receiving the safeguarding email will need to upload this onto

SID and delete the original.

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The member of staff / volunteer, SO or Line Manager should then:

vi. Consider the seriousness of the safeguarding concern and, if they deem it appropriate,

consult the SSO, the Children’s Social Care Team or Adult Social Care Team as appropriate

and if necessary, make a referral. The Safeguarding Officer must refer the matter to the

Children’s Social Care or Adult Social Care Team or the police on the same day that the

concern is raised, or in rare circumstances, as early as possible on the following day. The

welfare of the Child/ Adult at risk is paramount and so a safeguarding referral should not be

delayed in order to consult with the SSO, but this is considered best practice.

The SSO (or nominated deputy), can decide to call upon the Safeguarding Panel. The safeguarding

panel will review the concern and offer guidance and advice as to how best to respond. It will not

always be necessary to call upon the safeguarding panel and this resource should be utilised at the

SSO’s discretion where complex and/or high-risk concerns are presented. Details of the Safeguarding

Panel can be found in Appendix 2 – Safeguarding Panel. The appropriate staff member should then:

vii. Before sharing information about a child with the Children’s Social Care Team or the police,

discuss their concerns with the child’s parents or carers if this is appropriate and will not

put the children at risk of further harm. If a discussion is not appropriate, or if they are still

concerned after talking to the parents/carers, they should contact the Children’s Social Care

Team to discuss their concerns. Obtaining consent should not delay a referral being made.

viii. Before sharing information about an adult with the Adult Social Care Team, speak to the

individual concerned (or their advocate) if this is possible, to ascertain their views about

the concern. The person’s mental capacity should always be considered when seeking

consent to make a safeguarding referral.

ix. Whether or not referral to the Children’s Social Care Team or Adult Social Care Team or the

police is deemed necessary, make a record of any other action taken or proposed to be

taken arising out of the incident (for example the provision of specific training). If the

decision is taken not to refer, it should be clearly documented how this decision was

reached, who was consulted in making this decision, and what steps have been taken to

ensure any risks have been minimised and any support that has been offered to the alleged

victim(s) as necessary.

x. Where a referral has been made to Children’s Social Care or Adult Social Care Team or the

police, notify the University Legal Adviser.

xi. In liaison with the DSO and University Legal Adviser, consider whether the University needs

to take any further actions at an institutional level (for example, if the young person or

adult at risk in question is a student, they will look at potential welfare arrangements that

could be put in place to protect and support the student).

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If at any time, a member of staff, student or contractor is unsure as to what action they should take,

or how to handle a situation, they must seek advice from their line manager, SO or SSO.

If the person who first becomes aware of the concern feels it inappropriate to involve their manager,

SO or the SSO, or disagrees with the view given and is of the view that the matter should be

reported, they are entitled to notify Adult or Children’s Social Care Team or the police directly as

appropriate contact details for external safeguarding agencies can be found in Appendix 3.

14.3 Reporting allegations concerning a member of staff

All staff have a responsibility to report safeguarding concerns or incidents involving a member of the

staff at the University. If they are in any doubt, they should seek advice from their line manager

without disclosing the identity of the person where possible. Where the member of staff concerned

works with children or adults who may be at risk, the SSO should be notified of all cases where it is

alleged that the staff member (including volunteers and agency workers) has:

• Behaved in a way that has harmed, or may have harmed, a child or adult who may be at risk;

• Possibly committed a criminal offence against, or related to, a child or adult who may at risk;

• Behaved in a way towards a child or adult who may be at risk that indicates they may pose a

risk of harm to children or adults who may be at risk if they work regularly or closely with

either of these groups.

Information may come to light about behaviour outside of the workplace that could indicate a breach

of acceptable professional conduct.

The line manager or SO should immediately inform the SSO and the Head of Human Resources of any

safeguarding concerns. If the SSO and the Head of Human Resources judge there to be some

potential foundation to the allegation, they should either seek the advice of the Local Authority

Designated Officer (LADO) (where allegations involve employees who work with children) or the

relevant Local Authority Adult Social Care Team (where allegations involve employees who work with

adults who may be at risk), as soon as possible and normally on the same day that the safeguarding

concern is raised. In all cases, a record of the decision and the reasons for it should be made

including what has been shared, with whom and for what purpose.

The LADO or LA Adult Social Care Team representative will consider the information and whether it

meets the criteria for consultation with the police and social care. Contact details for external

safeguarding agencies can be found in Appendix 3.

The university will not normally commence an internal investigation before consulting with the LADO

or Adult Social Care Team representative. It is the responsibility of the police and the

Children’s/Adult Social Care Teams to investigate allegations of abuse involving children or adults

who may be at risk.

All decisions in relation to formal action against an employee will be taken in line with the

appropriate University staff policies and procedures.

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14.4 Reporting allegations concerning a student

If the safeguarding concern involves an allegation against a student, the SSO and the student’s Head

of School should be notified without delay. The SSO will liaise with the DSO and the University’s

Legal Adviser regarding whether the matter should be dealt with in accordance with the University’s

Student Disciplinary Procedure and/or Fitness to Practise Procedure.

The Vice-Chancellor, on the basis of advice from the DSO and the Legal Advisor, may decide to

suspend the student as a precautionary measure for the period of any criminal investigation.

Suspension in this context is not a disciplinary measure and implies no assumption of guilt.

Depending upon the outcome of the criminal investigation, the student may be liable for further

suspension, disciplinary action, or subject to the University’s Fitness to Practise Procedure.

14.5 Reporting other concerns

There may be instances when a member of staff receives information in the course of their normal

duties about allegations of abuse towards a child or adult that is unconnected with the activities of

the University or the use of its premises. In such instances, staff must exercise a duty of care and

should either encourage the informant to report the matter to the appropriate agencies or, if they

remain concerned, make a report themselves. If, for whatever reasons, a member of staff in receipt

of an allegation feels that it is inappropriate for them to make the report then they must refer their

concerns to the SSO via [email protected] and/or Head of Human Resources as appropriate who

will contact the appropriate agency.

14.6 What Happens Next

When a concern is passed on to the Children’s or Adult Social Care Team, they may wish to discuss

concerns with the member of staff who raised the concern, or there may be no further contact,

depending on how the matter is dealt with. The agency receiving the concern will confirm.

If abuse or harm is suspected or identified, the Children’s or Adult Social Care Team and/or the police

will consider making enquiries to establish if any action needs to be taken to prevent or stop abuse,

and if so by whom. It will often mean that the Children’s or Adult Social Care Team and the police will

need to work with other organisations and individuals in the best interests of the adult and/or child

being protected.

The SSO will give feedback on action taken to the member of staff who raised the initial concern

where this is appropriate. It is not always possible to share information about everything that

happens.

14.7 Getting personal support

Coming into contact with children or adults in need of safeguarding and/or who have experienced

abuse or harm, raising a safeguarding concern, and dealing with information about abuse and harm,

can all have a personal impact. Support and advice are available through line managers for members

of staff, and Occupational Health. The University also provides a confidential telephone counselling

service to all staff on 0117 9342121. Support is available for students via their School’s Student

Support and Guidance Tutor (SSGT) and the University Wellbeing Service.

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15. Other Considerations 15.1 Radicalisation

The duty to protect children and adults who may be at risk from harm extends to protecting them

from involvement in groups that set out to radicalise individuals. Radicalisation refers to the process

by which a person comes to support terrorism and forms of extremism leading to terrorism. Factors

which are considered when determining whether an individual may be vulnerable to involvement

with terrorism are broadly described as:

• Engagement with a group, cause or ideology;

• Intent to cause harm;

• Capability to cause harm.

Concerns may emerge about someone due to changes in behaviour or appearance. For example:

• An individual may stop contact with peers and only be interested in contact with members of

a particular ideological group;

• An individual may change their habitual style of dress;

• An individual may condone violence in support of their espoused ideology.

Guidance about further possible signs and indicators of radicalisation can be found in the University’s

Children and Adults at Risk Safeguarding Toolkit. There is also a mandatory staff eLearning module

for the Introduction of the Prevent Duty as it affects higher education.

There may be many reasons for such changes, which is why a safeguarding approach should always

be adopted as this enables relevant services within and external to the University to consider and

identify an individual’s needs and vulnerabilities and offer the appropriate support.

Any member of staff or volunteer concerned that a student might be at risk of being drawn into

extremism must report these concerns to the SSO directly or via their line manager without delay.

In most cases it would be appropriate to respond to these concerns through welfare arrangements

and processes within the remit of the Student Operations and Support Directorate or within an

academic school. The SSO and DSO should consider whether this is the most appropriate response in

the circumstances.

It would be open to the SSO to consult with the Regional Department for Education Prevent

Coordinator around the circumstances of the case without disclosing any personal data relating to

the student for which the concern exists in the first instance. The Prevent Coordinator may in turn

consult informally under the same arrangements with a Coordinator from Channel, the local multi-

agency panel designed to safeguard vulnerable people from being drawn into violent extremism.

Any formal referral of a student who is at risk of being drawn into extremism would be made only if

there was a judgment that University processes were inadequate. Referral would require the

concurrence of the Registrar and Secretary or, in their absence, another member of the University

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Executive Board. Referral to Channel will also require the express agreement of the student in

question.

In exceptional circumstances, for example, in cases where there might be a risk of immediate harm

to a student or a third party, it would be open to the Head of an Academic School/Director of

Professional Services (or representative) or a senior member of the university security staff, to

consult directly with the Prevent Coordinator, and/or a member of the University Executive Board,

about the need for direct contact with the Channel Coordinator.

15.2 Domestic abuse and safeguarding children and adults

Domestic abuse is any incident or pattern of incidents of controlling, coercive, threatening behaviour,

violence or abuse between those aged 16 or over who are, or have been, intimate partners or family

members regardless of gender or sexual orientation. However, it is also often a pattern of behaviour

that builds up over time.

People experiencing domestic abuse can be signposted to specialist services, but domestic abuse can

also involve serious criminal acts and the individual should always be asked if they want to report the

matter to the police, they shouldn’t however be coerced into doing so.

Under certain circumstances domestic abuse is also a safeguarding issue, where for example children

live in situations where domestic abuse is occurring (whether or not they are the direct subject of

abuse) or when an adult falls into the category of ‘adult who may be at risk’. It is also recommended

that cases involving forced marriage are dealt with by child or adult safeguarding specialists.

A member of staff concerned that an adult who may be at risk is experiencing domestic abuse or

forced marriage, or that a child is living in a situation where domestic abuse is occurring, should

follow the Safeguarding reporting procedure as outlined in Section 14.2. When raising concerns

about a possible forced marriage, staff should ensure that any information is passed on using the

utmost discretion and only in the first instance to their line manager, SO or SSO. Further guidance

about domestic abuse can be found in the University’s Children and Adults at Risk Safeguarding

Toolkit.

15.3 Sexual violence and safeguarding adults

Sexual violence and abuse is any behaviour of a sexual nature that is unwanted and takes place

without consent or understanding. This could include rape, sexual assault, indecent exposure, sexual

harassment, inappropriate looking or touching, sexual teasing or innuendo sexual photography,

subjection to pornography or witnessing sexual acts, and any other sexual acts to which the adult has

not consented or was pressured into consenting. A member of staff concerned that an adult who

may be at risk has experienced or is experiencing sexual violence, should follow the Safeguarding

reporting procedure as outlined. If the individual who has experienced or is experiencing sexual

violence is a student but they are not an adult who may be at risk, staff should refer to the

University’s Student Sexual Violence and Misconduct Policy and Procedure. The University has also

developed an information leaflet for students which outlines students’ options for reporting and

sources of support.

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15.4 Hate crime or incidents and safeguarding adults

Hate crime or incidents means any incident that is perceived by the victim, or any other person, to be

racist, homophobic, transphobic or due to a person’s religion, belief or disability. It should be noted

that this definition is based on the perception of the victim or a third party witnessing the

incident. Such incidents may constitute a criminal offence.

Anyone can be a victim of hate crime or incidents regardless of race, age, disability, sexual

orientation or gender identity. Individuals may be concerned that they would not be recognised as

victims or be believed and taken seriously. Abusers may also control their victims, threatening to

‘out’ them to friends, family or support agencies. Local authorities have a range of support services

and advice for professionals in place.

A member of staff concerned that an adult who may be at risk has experienced a hate crime or

incident should follow the Safeguarding reporting procedure as outlined in Section 14.2. If the

individual who has experienced a hate crime or incident is a student but they are not an adult who

may be at risk, staff can refer the student, with their permission, to the Student Wellbeing Service for

further support and/or or the University’s Police Liaison Officer who can provide guidance about the

student’s options for reporting the hate crime or incident.

16. Monitoring and Review This procedure will be reviewed on a biennial basis from the issue date. It may also be updated on

an ad hoc basis by the Student Wellbeing Service, as a result of procedural, operational or general

changes. It may also be updated or changed following a related incident.

Ref. Updates and Amendment Detail Version No.

3.7 Following section added: ‘Guidance for conducting online appointments

with children and adults at risk’

3.0

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Appendix 1 – Key Roles and Responsibilities Designated Safeguarding Officer (DSO)

a) Accountable for the University’s safeguarding practice, ensuring that safeguarding is afforded the

utmost priority within the University;

b) Ensure that the University Executive Leadership Group is made aware of the necessary funding

and resources for the University to fulfil its safeguarding responsibilities;

Senior Safeguarding Officer (SSO)

a) Implementation of a Policy and Procedure to safeguard children and adults who may be at risk;

b) Effective management of safeguarding concerns within the University;

c) Ensure a secure central record of all reported safeguarding concerns is kept for a period of up to

six years, in line with the University’s document retention policy.

d) Ensure that advice, training and support is available as appropriate.

e) Convene and chair Safeguarding panels as required.

f) Prepare annual safeguarding summary reports for monitoring purposes.

School/Department Responsibilities

a) To ensure all appropriate staff undergo a Disclosure and Barring Scheme (DBS) check;

b) To nominate an SO or point of contact for the School/Department with respect to any event or

activity involving children or adults who may be at risk. This will fall to the Head of

School/Department where no SO is nominated.

c) To ensure all risk assessments are completed by the organisers of any activity specifically intended

for children or adults who may be at risk in each School/Department, which brings them onto

University premises or into contact with University staff, students or contractors;

d) Response to safeguarding concerns raised within, or in connection with, their School/Department.

SOs or Heads of Schools/Departments will receive training and guidance appropriate specifically

designed to support the development of the skills and knowledge required to appropriately handle

safeguarding matters as and when they arise. The training will also give particular guidance regarding

liaison contacts with the police, the local authority and other relevant local agencies.

e) In co-ordinating and managing safeguarding issues, the SOs (or Head of School) will:

• receive concerns and disclosures made to staff, decide upon the appropriate course of action

and document the decisions made;

• make referrals to the local Children’s or Adult Social Care Team (or the police if urgent action

is needed to keep the child or adult at risk safe);

• not investigate allegations themselves or compromise the investigations of other agencies;

• liaise with other agencies and professionals as necessary, on a ‘need to know’ basis;

• support and debrief staff and volunteers and keep them updated with appropriate

information on a ‘need to know’ basis;

• ensure records are completed appropriately, filed confidentially and managed in accordance

with institutional and national requirements;

• provide appropriate up-to-date training for relevant staff within the Department or School;

• keep the SSO informed of all safeguarding issues / concerns by emailing [email protected]

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Appendix 2 – Safeguarding Panel

Membership:

• The Registrar and Secretary/Designated Safeguarding Officer (Chair).

• Head of Student Wellbeing/Senior Safeguarding Officer (SSO) (Vice-Chair).

• Head of Counselling and Wellbeing (or nominated deputy).

• Other colleagues (internal or external) by invitation (e.g. School/Department representative).

Role:

• To convene when required to discuss safeguarding concerns and appropriate actions.

• To provide safeguarding guidance and support to individuals and to specific populations.

• To ensure appropriate levels of confidentiality are maintained whilst enabling relevant

information to be shared as necessary to safeguard individuals and the University’s

compliance with legislation, regulation, relevant guidance and the University reputation.

• To review and update the Policy and Procedures to ensure they remain fit for purpose and

compliant with UK legislation.

Commitments:

• To value the needs, views and best interests of those considered to be at risk.

• To sharing information about concerns with agencies who need to know, and involve internal

and external individuals appropriately.

Information Sharing:

• Where professional requirements are an issue (e.g. Fitness to Practise), the school or

department will be informed and consulted.

• Limited information may need to be shared with the school or department in case of

reference requests relating to further training/employment in future where the safeguarding

issue will need to be considered, or school/departmental activity involving children and

adults who may be at risk etc.

• Limited information may need to be shared with HR and the Students’ Union in case the

safeguarding issue is or becomes relevant to employment, volunteering or other activity.

• Relevant information will be shared with external agencies as required/appropriate.

Referrals to Safeguarding Panel:

The process for reporting safeguarding incidents can be found in sections 14 and 15. A Safeguarding

Panel will be convened when appropriate.

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Appendix 3 – Key safeguarding contact details

University Safeguarding Leads

Designated Safeguarding

Officer (DSO)

Stephen Dudderidge [email protected]

01273 642750

Senior Safeguarding Officer

(SSO)

Patrick Wrangles [email protected]

01273 642856

UoB Prevent Co-ordinator Stephen Dudderidge [email protected]

01273 642750

Other Useful University Contacts

Deputy Director of Human

Resources

Jo Hird [email protected]

01273 642886

Occupational Health and

Wellbeing Manager

Lesley Greenfield [email protected]

01273 641886

Director of Legal Services Andrew Wilson [email protected]

01273 642404

Local Safeguarding Agency Contacts

Brighton and Hove

Children

and

young

people

Front Door for Families

T: 01273 290400 | Out of Hours Emergency Duty Service: 01273 335905 or 335906

E: [email protected] or for website / form click here

Local Authority Designated Officer (LADO) – responsible for the management of

allegations of abuse against adults who work with children:

T: 01273 295643/07795 335879 | E: [email protected]

Adults

who may

be at risk

Access Point – Support and Social Care Services

T: 01273 295555 (Mon - Fri 8.30am to 5pm)

Out of Hours Emergency (after 5pm, Carelink Plus): 01273 295555

E: [email protected] or for website click here

East Sussex

Children

and

young

people

Single Point of Advice (SPoA)

T: 01323 464222 (Mon-Thu 8.30am-5pm, Fri 8.30am-4.30pm) | W: click here

E: [email protected] or [email protected]

Out of Hours Social Care Service - Children's Services: 01273 335905/6

Local Authority Designated Officer (LADO):

T: 07825 782793/07825 782793 | E: [email protected]

Adults

who may

be at risk

Health and Social Care Connect (formerly Social Care Direct)

T: 0345 60 80 191 (8am - 8pm 7 days a week including bank holidays)

Emergency Duty Service: 01323 636399 (Mon-Thu 5pm-8.30am; Fri-Mon 4.30pm-

8.30am; public holidays - 24 hours) W: click here