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Preparing the Next Generation of Trainers
ICB Spring 2020 ConferenceMarch 19, 2020
1
Introduction of Training Team
• Bob Carty, LCSW, CADC, CCJP• Mark Sanders, LCSW, CADC• Joseph Rosenfeld, Psy.D, CRADC• Kellie Gage, MS, CAADC
2
Introduction of Participants
• Name• Current position and program• Brief description of why you selected this training
3
Workshop Goals
• Identify trainer characteristics that enhance learning• Describe how to select a topic and to write a training proposal• List pros and cons of various training methods• Highlight various training delivery issues, such as engaging
participants and managing critical incidents• Discuss learning needs to be addressed during follow-up
coaching (example: submitting a “call for papers” for next Spring Conference)
4
Brief Overview of Today’s Training
• The call to train and need for trainers• Characteristics of effective trainers• Training design issues• Contracts• Training delivery issues• Critical incidents• Next steps and wrap-up
5
The Call to Train and Need for Trainers 6
The Call to Train
• What does it mean to be “called” to train?• How and when did you know you were called to train?• Why is it important that the field seeks new trainers?• What would you ask an experienced trainer?
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Need for Trainers
• Many reasons • Aging of several established trainers• New voices for new perspectives in our ever-
growing profession• Increased diversity to reflect client populations and
staffing patterns• Opportunity for new trainers to embrace recent
technology in presentations• Others?
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Characteristics of Effective Trainers 9
Characteristics of Effective Trainers
• Effective at building relationships• Flexible• Story-telling• Creative• Generic versus master trainers
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Characteristics (continued)
• Culturally competent• Broadly defined• Some audiences are mono-cultural, others are very
diverse• Trainers versus teachers• Effective partnering with other trainers• Ethical, both inside and outside of the training
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Characteristics (continued)
• Understands adult learners – WIIFM• Technologically able• Respectful of people’s time
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Another Perspective on Characteristics
• Authenticity• Parallels good therapists
• Empathy• Warmth• Genuineness
• “Support precedes challenges” (Jacqueline Small)
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More Characteristics
• Energy• Ability to take the pulse of the audience• Inclusivity – materials, PowerPoint slides, examples,
stories. Quotes, reflect the diversity of the audience• Expert and/or witness• Teaches multiple learning styles
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Training Design
Topic selection
Solo or co-presenting
Researching the topic
Training methods
Writing a proposal
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Selecting the Right Topic
• People who want to train may be stuck at the start –“What can I train on?”
• No trainer can cover every topic, so how do we decide• Here’s a tool to use, assessing three areas
• Do I have a solid knowledge base on this topic?• Do I have passion regarding this topic?• Do other professionals need to know more about
this topic?
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More on Topic Selection
• Other questions to consider:• Does the topic match the audience?• What else do I need to learn about this topic? • What controversies may arise in presenting this?• Is the topic too broad or too narrow for the time
allotted?• Others?
17
Individual Exercise
• Use the form to select the right topic for you• Think of several topics and add them in the “Possible
Topics” column• Then, for each topic, check if…
• You have a solid knowledge base on this• You have passion for this• The profession needs this training
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Going Solo or Co-Presenting
One of the first issues to consider
Should I or Shouldn’t I…..
Go Solo or Co-Present?
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The Advantages & Disadvantages of
Going Solo
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• Can you think of advantages to going solo?
• What about Disadvantages?
Advantages of Co-Presenting
• Advantages of co-presenting• Synergistic energy in planning = new learning• Expansion of perspectives• Various voices and training styles during
presentation• Peer support throughout the process• Fun!!!• Others?
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Disadvantages of Co-Presenting
Disadvantages of co-presenting: • Overdependence on your co-trainer• Domination of one co-presenter• No chemistry (teamwork) between the two
presenters• Training styles differ to the point of causing
stagnation• Others?
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Quick Tips to Remember About Co-Presenting
https://youtu.be/DF7fPely0Y0
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Researching the Topic
• Prior to submitting training proposal, take time to research your topic further
• Consider areas in which you own knowledge of the subject can be extended or deepened
• Anticipate what questions may be asked by participants – look for answers
24
Research Resources
• Books• Professional journals• Newspapers• Movies and music• Internet searches• Reflection on your own experience – both professional
and personal• Others?
25
Choosing Training Methods
• Various methods to reflect diverse learning experiences
• Lecture • Small group discussion• Case studies• Others
• Be sure that these fit the intended audience
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Deciding Which Training Method to Use 27
Training Methods
• What are you comfortable with?• What is available?
Visual: power points, videos, modeling skills, role-play, etc. Auditory: lecture, videos, modeling skills,
repeat the information, etc.Kinesthetic: group activities, modeling skills,
role-play, practicing, hands on activities, etc.
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Power Points
Pros
• Eases trainer and trainees anxiety
• Helps to organize your presentation
• Paperless sharing of information
• Are always evolving
Cons
• They can be very dull• They can discourage the
trainees from interacting with the presenter and other trainees
• They are not appealing to kinesthetic learners
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What Is Available to You?
• If you are prepared, you are the best training tool!• Power Points (great as a guide)• Summary Sheets (highlight only the main points)• Group Activities• Online Tools (short videos, cutting-edge power points)• Role-Play (modeling and practicing)
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Writing a Training Proposal
• Quality of the training proposal may be the difference between being offered the opportunity or not
• Key elements of the ICB Call for Papers• Presentation title• Brief description• Outline and learning objectives
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Title and Brief Description
• Title• Think of something catchy or at least clear• Avoid very long titles• Examples
• Brief description• 1-2 sentences• Describe the importance of this topic and the content
to be covered• Typically used in workshop brochure
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Outline and Learning Objectives
• Outline• Break down the training into 4-6 sections,
depending on length of training• Need to reflect logical flow of the content
• Learning Objectives• “At the close of this training, participants will be
able to…”• Create 3-5 specific goals, using action verbs and
fitting the description and outline
33
Group Exercise
• Let’s write a training proposal together…
34
Training Delivery
Contracts and letters of understanding
Training delivery issues
Critical incidents in training
35
Contracts or Letters of Understanding 36
What Will You Charge?
• Generally assume 11 hours of preparation for each hour of presentation
• Your experience level; less experienced trainers charge less than those with more experience
• Travel and lodging• Copying and other handouts
• Who does them?• When are they due?
37
Other Contract Issues
• When is the training?• Cancellation policy• Media
• Willing taping be allowed?• Will media (newspaper, radio, etc.) be present?
• Room set-up• Number of participants
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More Contract Issues
• Equipment: microphones, computers, projectors, whiteboard, flipcharts, markers, etc.
• Assistance• Check-in• Evaluations• Breaks
• Special accommodations
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Other Contract Issues
• Level of training• Beginners?• Experts?• All levels?• Unknown?
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Training Delivery Issues 41
Training Delivery Issues (Joe)
• What is the format?• Plenary• Small group• Large group
• How do I dress?• For the audience
• Nuts and bolts issues• Parking• Travel time• Food• Distance from hotel
• The Contract
42
Training Delivery (Mark)
• Arrive early• John F. Kennedy – “5 feet rule”• Have someone introduce you in the third person• The first five minutes…
43
Laugh, Feel, Think, and Do 44
The First Five Minutes
•A goal in the first five minutes is for audience members to say to themselves,
“This could be interesting!”
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Two Parts to a GREAT Presentation
• Substance• Evidence-based• Recent• Historic
• Sizzle• Entertainment• Engagement• Humor
46
Storytelling
• Types of stories• Inspirational stories• Hero’s journey
• The hero takes a journey• A point where all hope seems lost• Victory
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Dr. Carl Jung
“Collective Unconscious”
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The Lion King 49
Maya Angelou 50
I Know Why the Caged Bird Sings 51
Cinderella 52
Wizard of Oz 53
Milton Erickson 54
Types of Stories
• Fables• Stories connected to facts• Clinical stories• Opening stories• Closing stories
55
Humor
• Question: “Should I use humor in my presentation?”
• Answer: “Only if you want to get paid or invited back.”
56
Humor (continued)
• Stories versus jokes• Chuckles are OK• Never need the audience to laugh• Repeat a funny line from an audience member• Roleplays• Discovery funny by accident
57
Quotes to Ponder
• “The shortest distance between two people is a good laugh”
• It is impossible to laugh and hate at the same time.”
• “Laughter is the great equalizer.”Maya Angelou
58
Scott Miller, Ph.D.
•“I know what business I’m in. I’m in the entertainment business”
59
Critical Incidents in Training 60
Critical Incidents
• Equipment failure• Poor physical environment
• Cannot do small groups• Cannot be heard• Cannot see the participants
• Natural disaster
61
Other Critical Incidents
• Audience issues• Hostile crowd• Argumentative trainee• Over-engaged participant• Over-self-disclosing trainee• Trainee who comes to you in crisis• Participant who wants to buttonhole you on break
• Personal illness/issues
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More Critical Incidents
• Culturally unprepared• Co-trainer issues
• Co-trainer does not show• Co-trainer loses it or is unprepared
• Forget to turn off microphone• Clothing problems
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Still More Critical Incidents
• Not knowing the answer to a question• Running out of time• One bad evaluation versus many of them• Starting to stagnate• Someone steals your training
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Next Steps and Wrap-up 65
Next Steps: Coaching
• As part of this TOT, the training team is offering coaching to help prepare you for an upcoming training event
• This may include:• Discussing potential topics• Suggesting training methods• Reviewing written proposal prior to submission• Others?
66
Call for Papers for Spring 2021 Conference
• Request that you submit a training proposal for the 2021 Spring Conference
• Not all proposals will be accepted• Due date is August 31, 2020
67
Trainer Contact Information
• Bob Carty• [email protected]• (224)456-5147
• Joe Rosenfeld• [email protected]• (847)214-7345
• Mark Sanders• [email protected]• (773)549-7914
• Kellie Gage• [email protected]• (312)814-6415
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Closing Comments 69
