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Prenatal Care Clinic
A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women
AGENCY STRUCTURE
Board of Directors
Executive Director
Human Resources Director
Generalist
Volunteer Coordinator
Program Director
Clinical Supervisor
MSW/MFT Interns
Case Managers
Medical Director
Nurse Practitioners
Health Education Manager
Health Educator
Volunteers
Program Assistant
Finance Director
Finance Associate
Development Director
Development Assistant
HUMAN RESOURCES STRUCTURE
Our Human Resource Team:Director
Generalist
Volunteer Coordinator
JOB DESCRIPTIONS & DUTIES
HR Director
Budgeting Salaries and Benefits
Handling all Union Negotiations and Grievances
Overseeing Strategic Workforce Management and Planning
Benefits Planning
Overseeing Training and Development
Completing Job Analysis for all staffed positions
JOB DESCRIPTIONS & DUTIES
HR Generalist
Benefit Enrollment
Staff Relations
On-Boarding new staff
Workman’s Comp Claims
Triaging Grievances
Interviews
Recruitment & Job Postings
Performance Evaluations
JOB DESCRIPTIONS & DUTIES
Volunteer Coordinator
Recruiting Volunteers and Interns
Providing Incentive Programs to Retain Volunteers
Onboarding and Training
Volunteer Relations/Discipline
Scheduling
Performance Evaluations
Breaking it Down…
The importance and strategy of the HR Department in a
non-profit clinic
STRATEGIC RECRUITMENT
Recruitment and selection to influence the operational strategy of the organization
BENEFITS
Full Medical, Dental, Vision Coverage
Disability and Life Insurance
403b Match Program
Transportation Stipend (Monthly Bus or Subway Pass)
4 Floating Holidays
LEGAL – HR COMPLIANCE
Workman’s Compensation
Minimum health benefits requirements
San Francisco Health Care Security Ordinance
Over-time laws for non-exempt employees
Exempt classification
Constitutional Rights
PERFORMANCE EVALUATION
Executive Director
Management
Case Managers
Nurse Practitioners
Health Educators
Administrative Personnel
LABOR-MANAGEMENT RELATIONS
Bargaining process
Principal Unions we deal with
Grievance process
Challenges we face in labor relations as a healthcare nonprofit
DISCIPLINE
Human Resources will work with management to ensure:
Proper Documentation
Due Process
Training of employees
Appropriateness of discipline
VOLUNTEERS & INTERNS
Opportunity for volunteers to gain experience and clinical hours
Increases budget for programmatic expenses
Offer volunteer incentives to increase program participation (transportation, network opportunities, training programs)
TRAINING & DEVELOPMENT
Offer training and learning opportunities for both Volunteers and Staff
Keep Staff engaged in the work and knowledgeable about changing field
Cross-train and provide job shadowing for staff interested in learning from fellow coworkers and managers