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Prenatal Care Clinic A non-profit providing comprehensive pre- natal healthcare for homeless and low-income women

Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

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Page 1: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

Prenatal Care Clinic

A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

Page 2: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

AGENCY STRUCTURE

Board of Directors

Executive Director

Human Resources Director

Generalist

Volunteer Coordinator

Program Director

Clinical Supervisor

MSW/MFT Interns

Case Managers

Medical Director

Nurse Practitioners

Health Education Manager

Health Educator

Volunteers

Program Assistant

Finance Director

Finance Associate

Development Director

Development Assistant

Page 3: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

HUMAN RESOURCES STRUCTURE

Our Human Resource Team:Director

Generalist

Volunteer Coordinator

Page 4: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

JOB DESCRIPTIONS & DUTIES

HR Director

Budgeting Salaries and Benefits

Handling all Union Negotiations and Grievances

Overseeing Strategic Workforce Management and Planning

Benefits Planning

Overseeing Training and Development

Completing Job Analysis for all staffed positions

Page 5: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

JOB DESCRIPTIONS & DUTIES

HR Generalist

Benefit Enrollment

Staff Relations

On-Boarding new staff

Workman’s Comp Claims

Triaging Grievances

Interviews

Recruitment & Job Postings

Performance Evaluations

Page 6: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

JOB DESCRIPTIONS & DUTIES

Volunteer Coordinator

Recruiting Volunteers and Interns

Providing Incentive Programs to Retain Volunteers

Onboarding and Training

Volunteer Relations/Discipline

Scheduling

Performance Evaluations

Page 7: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

Breaking it Down…

The importance and strategy of the HR Department in a

non-profit clinic

Page 8: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

STRATEGIC RECRUITMENT

Recruitment and selection to influence the operational strategy of the organization

Page 9: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

BENEFITS

Full Medical, Dental, Vision Coverage

Disability and Life Insurance

403b Match Program

Transportation Stipend (Monthly Bus or Subway Pass)

4 Floating Holidays

Page 10: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

LEGAL – HR COMPLIANCE

Workman’s Compensation

Minimum health benefits requirements

San Francisco Health Care Security Ordinance

Over-time laws for non-exempt employees

Exempt classification

Constitutional Rights

Page 11: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

PERFORMANCE EVALUATION

Executive Director

Management

Case Managers

Nurse Practitioners

Health Educators

Administrative Personnel

Page 12: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

LABOR-MANAGEMENT RELATIONS

Bargaining process

Principal Unions we deal with

Grievance process

Challenges we face in labor relations as a healthcare nonprofit

Page 13: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

DISCIPLINE

Human Resources will work with management to ensure:

Proper Documentation

Due Process

Training of employees

Appropriateness of discipline

Page 14: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

VOLUNTEERS & INTERNS

Opportunity for volunteers to gain experience and clinical hours

Increases budget for programmatic expenses

Offer volunteer incentives to increase program participation (transportation, network opportunities, training programs)

Page 15: Prenatal Care Clinic A non-profit providing comprehensive pre-natal healthcare for homeless and low-income women

TRAINING & DEVELOPMENT

Offer training and learning opportunities for both Volunteers and Staff

Keep Staff engaged in the work and knowledgeable about changing field

Cross-train and provide job shadowing for staff interested in learning from fellow coworkers and managers