Premium Design Phone with Smartphone Connect Model No. KX … · 2020. 3. 2. · Premium Design Phone with Smartphone Connect Model No. KX-PRW120AZ Before initial use, see “Getting

Operating InstructionsPremium Design Phone with Smartphone Connect

Model No. KX-PRW120AZ

Before initial use, see “Getting Started”on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them forfuture reference.To use this unit in your country, first change the unit’s region setting to matchyour country (page 32).

Please access our online customer survey: http://panasonic.net/pcc/tel/q

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IntroductionAccessory information ..................................3

Important InformationFor your safety .............................................5Important safety instructions ........................7For best performance ...................................7Other information .........................................8Specifications ...............................................8

Getting StartedSetting up .....................................................9Controls ......................................................11Display icons ..............................................12Turning the power on/off ............................13Language setting ........................................13Date and time .............................................13Other settings .............................................13

Making/Answering CallsMaking calls ...............................................14Answering calls ..........................................14Useful features during a call .......................14Intercom .....................................................16Key lock ......................................................16

PhonebookPhonebook .................................................18Speed dial ..................................................20

ProgrammingMenu list .....................................................21Alarm ..........................................................27Night mode .................................................28Incoming call barring ..................................29Baby monitor ..............................................29Other programming ....................................31Registering a unit .......................................33

Caller ID ServiceUsing Caller ID service ...............................35Caller list ....................................................36

Answering SystemAnswering system ......................................37Turning the answering system on/off ...............................................................37Greeting message ......................................37Listening to messages ...............................38

Advanced new message alertingfeatures ......................................................39Remote operation .......................................40Answering system settings .........................41

Smartphone IntegrationSmartphone integration ..............................44Network settings .........................................44Smartphone Connect app ..........................45Other network features ...............................45

Useful InformationVoice mail service ......................................47Character entry ..........................................47Error messages ..........................................49Troubleshooting .........................................50Network connectiontroubleshooting ...........................................54Warranty (for New Zealand) .......................56

IndexIndex...........................................................57

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Table of Contents

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Accessory information

Supplied accessories

No. Accessory item/Part number QuantityA AC adaptor/PNLV236AL 1B Telephone line cord (for Australia)*1 1

C Telephone line cord (for New Zealand) 1D Rechargeable batteries*2 2

E Handset cover*3 1

*1 The telephone line cord comes connected with the telephone plug.*2 See page 3 for replacement battery information.*3 The handset cover comes attached to the handset.

A B C D E

Additional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information.

Accessory item Model numberRechargeablebatteries

HHR-4MY/2B*1

Battery type:– Nickel metal hydride (Ni-MH)– 2 x AAA (R03) size for each handset

DECT repeater KX-A405ALKey finder KX-TGA20AZ*2

*1 Replacement batteries may have a different capacity from that of the supplied batteries.*2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it

to an easy-to-lose item in advance, you can locate and find the mislaid item to which the keyfinder is attached. Please visit our Web site:http://panasonic.net/pcc/products/telephone/p/tga20/Please contact Panasonic or authorised sales department on the back cover for availabilityof key finder in your area.

Other informationR Design and specifications are subject to change without notice.R The illustrations in these instructions may vary slightly from the actual product.

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Introduction

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Expanding your phone system

Handset (optional): KX-PRWA10AZYou can expand your phone system byregistering optional handsets (6 max.) to asingle base unit.R Optional handsets may be a different

colour from that of the supplied handsets.

Smartphone

Your smartphone: 4 max.You can expand your phone system by installing the SmartphoneConnect app on your smartphone and registering your smartphoneto the base unit.R You must configure the base unit and download the app before

you can use these features. See the “Smartphone Integration”chapter beginning on page 44 for more information.

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Introduction

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For your safetyTo prevent severe injury and loss of life/property, read this section carefully beforeusing the product to ensure proper and safeoperation of your product.

WARNING

Power connectionR Use only the power source marked on the

product.R Do not overload power outlets and

extension cords. This can result in the riskof fire or electric shock.

R Completely insert the AC adaptor/powerplug into the power outlet. Failure to do somay cause electric shock and/or excessiveheat resulting in a fire.

R Regularly remove any dust, etc. from theAC adaptor/power plug by pulling it fromthe power outlet, then wiping with a drycloth. Accumulated dust may cause aninsulation defect from moisture, etc.resulting in a fire.

R Unplug the product from power outlets if itemits smoke, an abnormal smell, or makesan unusual noise. These conditions cancause fire or electric shock. Confirm thatsmoke has stopped emitting and contact anauthorised service centre.

R Unplug from power outlets and never touchthe inside of the product if its casing hasbeen broken open.

R Never touch the plug with wet hands.Danger of electric shock exists.

InstallationR To prevent the risk of fire or electrical

shock, do not expose the product to rain orany type of moisture.

R Do not place or use this product nearautomatically controlled devices such asautomatic doors and fire alarms. Radiowaves emitted from this product may causesuch devices to malfunction resulting in anaccident.

R Do not allow the AC adaptor or telephoneline cord to be excessively pulled, bent orplaced under heavy objects.

R It is advised not to use the equipment at arefuelling point. Users are reminded toobserve restrictions on the use of radioequipment in fuel depots, chemical plantsor where blasting operations are inprogress.

Operating safeguardsR Unplug the product from power outlets

before cleaning. Do not use liquid oraerosol cleaners.

R Do not disassemble the product.R Do not spill liquids (detergents, cleansers,

etc.) onto the telephone line cord plug, orallow it to become wet at all. This maycause a fire. If the telephone line cord plugbecomes wet, immediately pull it from thetelephone wall socket, and do not use.

MedicalR Consult the manufacturer of any personal

medical devices, such as pacemakers orhearing aids, to determine if they areadequately shielded from external RF(radio frequency) energy. DECT featuresoperate between 1.88 GHz and 1.90 GHzwith a peak transmission power of 250 mW.Wi-Fi features operate between 2.412 GHzand 2.472 GHz with a peak transmissionpower of 100 mW.

R Do not use the product in health carefacilities if any regulations posted in thearea instruct you not to do so. Hospitals orhealth care facilities may be usingequipment that could be sensitive toexternal RF energy.

CAUTION

Installation and locationR Never install telephone wiring during an

electrical storm.R Never install telephone line sockets in wet

locations unless the socket is specificallydesigned for wet locations.

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Important Information

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R Never touch uninsulated telephone wires orterminals unless the telephone line hasbeen disconnected at the network interface.

R Use caution when installing or modifyingtelephone lines.

R The AC adaptor is used as the maindisconnect device. Ensure that the ACoutlet is installed near the product and iseasily accessible.

R This product is unable to make calls when:– the handset batteries need recharging or

have failed.– there is a power failure.– the key lock feature is turned on.

R Do not place magnetic cards or similarobjects near the phone. Magnetic data onthe cards, etc. may be deleted.

R Do not place metallic objects such aspaperclips near the product. Metallicobjects could cause a short circuit if theytouch the charge contacts.

BatteryR We recommend using the batteries noted

on page 3. USE ONLY rechargeableNi-MH batteries AAA (R03) size.

R Do not mix old and new batteries.R Do not open or mutilate the batteries.

Released electrolyte from the batteries iscorrosive and may cause burns or injury tothe eyes or skin. The electrolyte is toxic andmay be harmful if swallowed.

R Exercise care when handling the batteries.Do not allow conductive materials such asrings, bracelets, or keys to touch thebatteries, otherwise a short circuit maycause the batteries and/or the conductivematerial to overheat and cause burns.

R Charge the batteries provided with oridentified for use with this product only, inaccordance with the instructions andlimitations specified in this manual.

R Only use a compatible base unit (orcharger) to charge the batteries. Do nottamper with the base unit (or charger).Failure to follow these instructions maycause the batteries to swell or explode.

General noticesR This equipment will be inoperable when

mains power fails.R When a failure occurs which results in the

internal parts becoming accessible,disconnect the power supply cordimmediately and return this unit to anauthorised service centre.

R To minimise the possibility of lightningdamage, when you know that athunderstorm is coming, we recommendthat you:– Unplug the telephone line cord from the

phone socket.– Unplug the AC adaptor from the AC

power outlet.R No “000” (for Australia), “111” (for New

Zealand), and/or other calls can be madefrom this device during a mains powerfailure.

R The earpiece on the handset is magnetisedand may retain small metallic objects.

Important notice:R Under power failure conditions, this

telephone may not operate. Please ensurethat a separate telephone, not dependenton local power, is available for emergencyuse.

For New ZealandR Disconnect the telecom connection before

disconnecting the power connection prior torelocating the equipment, and reconnectthe power first.

R This equipment shall not be set to makeautomatic calls to the Telecom “111”Emergency Service.

R The unit’s answering system only respondsto Distinctive Alert cadence(s) DA1 andDA3.

R Not all telephones will respond to incomingringing when connected to the extensionsocket.

R This equipment may not provide for theeffective hand-over of a call to anotherdevice connected to the same line.

R The grant of a Telepermit for any item ofterminal equipment indicates only thatTelecom has accepted that the itemcomplies with minimum conditions forconnection to its network. It indicates no

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endorsement of the product by Telecom,nor does it provide any sort of warranty.Above all, it provides no assurance that anyitem will work correctly in all respects withanother item of Telepermitted equipment ofa different make or model, nor does it implythat any product is compatible with all ofTelecom’s network services.

Important safetyinstructionsWhen using your product, basic safetyprecautions should always be followed toreduce the risk of fire, electric shock, andinjury to persons, including the following:1. Do not use this product near water for

example, near a bathtub, washbowl,kitchen sink, or laundry tub, in a wetbasement or near a swimming pool.

2. Avoid using a telephone (including acordless type) during an electrical storm.There may be a remote risk of electricshock from lightning.

3. Do not use the telephone to report a gasleak in the vicinity of the leak.

4. Use only the power cord and batteriesindicated in this manual. Do not dispose ofbatteries in a fire. They may explode.Check with local codes for possible specialdisposal instructions.

SAVE THESE INSTRUCTIONS

For best performanceBase unit location/avoiding noiseThe base unit and other compatible Panasonicunits use radio waves to communicate witheach other.R For maximum coverage and noise-free

communications, place your base unit:– at a convenient, high, and central

location with no obstructions betweenthe handset and base unit in an indoorenvironment.

– away from electronic appliances such asTVs, radios, personal computers,wireless devices, or other phones.

– facing away from radio frequencytransmitters, such as external antennasof mobile phone cell stations. (Avoidputting the base unit on a bay window ornear a window.)

R Coverage and voice quality depends on thelocal environmental conditions.

R If the reception for a base unit location isnot satisfactory, move the base unit toanother location for better reception.

EnvironmentR Keep the product away from electrical noise

generating devices, such as fluorescentlamps and motors.

R The product should be kept free fromexcessive smoke, dust, high temperature,and vibration.

R The product should not be exposed todirect sunlight.

R Do not place heavy objects on top of theproduct.

R When you leave the product unused for along period of time, unplug the product fromthe power outlet.

R The product should be kept away from heatsources such as radiators, cookers, etc. Itshould not be placed in rooms where thetemperature is less than 0 °C or greaterthan 40 °C. Damp basements should alsobe avoided.

R The maximum calling distance may beshortened when the product is used in thefollowing places: Near obstacles such ashills, tunnels, underground, near metalobjects such as wire fences, etc.

R Operating the product near electricalappliances may cause interference. Moveaway from the electrical appliances.

Routine careR Wipe the outer surface of the product

with a soft moist cloth.R Do not use benzine, thinner, or any

abrasive powder.

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Other informationCAUTION: Risk of explosion if battery isreplaced by an incorrect type. Dispose of usedbatteries according to the instructions.

Notice for product disposal, transfer,or returnR This product can store your private/

confidential information. To protect yourprivacy/confidentiality, we recommend thatyou erase information such as phonebookor caller list entries from the memory beforeyou dispose of, transfer, or return theproduct.

Information on Disposal in otherCountries outside the European Union

These symbols are only valid in the EuropeanUnion. If you wish to discard these items,please contact your local authorities or dealerand ask for the correct method of disposal.

SpecificationsR Communication standards

GAP (Generic Access Profile)Wi-Fi (IEEE 802.11 b/g/n)

R Frequency rangeDECT:1.88 GHz to 1.90 GHzWi-Fi:2.412 GHz to 2.472 GHz (channels 1 to 13)

R RF transmission powerDECT:Approx. 10 mW (average power perchannel)Wi-Fi:100 mW (peak transmission power)

R Encryption

WPA2-PSK (TKIP/AES), WPA-PSK (TKIP/AES), WEP (128/64 bit)

R Simplified configurationWPS (PBC)

R Power source220–240 V AC, 50/60 Hz

R Power consumptionBase unit:Standby: Approx. 2.0 WMaximum: Approx. 3.9 W

R Operating conditions0 °C–40 °C, 20 %–80 % relative airhumidity (dry)

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Setting up

Connectionsn Base unit

Press the AC adaptor plug firmly to theunit.Keep the plug in the horizontal positionand fasten the cord by hooking it.Connect the AC adaptor to the poweroutlet.Connect the telephone line cord to theunit and telephone line socket until youhear a click.A DSL/ADSL filter (not supplied)*1 isrequired if you have a DSL/ADSL service.

*1 For Australia: Connect a DSL/ADSL filterbetween the telephone plug andtelephone line cord.

Note:R Use only the supplied Panasonic AC

adaptor PNLV236AL.R Use only the supplied telephone line cord.

2

3

1

4

54

Battery installationR USE ONLY rechargeable Ni-MH batteries

AAA (R03) size (A).R Do NOT use Alkaline/Manganese/Ni-Cd

batteries.R Confirm correct polarities ( , ).

1

R Follow the directions on the display to setup the unit.

Battery chargingCharge for about 7 hours.R Confirm “Charging” is displayed (A).

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Getting Started

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R When the batteries are fully charged,“Fully charged” is displayed.

1

Note when setting up

Note for connectionsR The AC adaptor must remain connected at

all times. (It is normal for the adaptor to feelwarm during use.)

R The AC adaptor should be connected to avertically oriented or floor-mounted ACoutlet. Do not connect the AC adaptor to aceiling-mounted AC outlet, as the weight ofthe adaptor may cause it to becomedisconnected.

R The unit is not designed to be used withrotary/pulse dialling services.

R The unit’s answering system will notanswer incoming calls on your FaxAbilitynumber. (for New Zealand)

During a power failureThe unit will not work during a power failure.We recommend connecting a corded-typetelephone (without AC adaptor) to the sametelephone line or to the same telephone linesocket using a telephone double adaptor (forAustralia)/a BT double adaptor (for NewZealand).

Note for battery installationR Use the supplied rechargeable batteries.

For replacement, we recommend using thePanasonic rechargeable batteries noted onpage 3, 6.

Note for battery chargingR It is normal for the handset to feel warm

during charging.R Clean the charge contacts of the handset,

base unit, and charger with a soft and drycloth once a month. Before cleaning theunit, disconnect from power outlets and anytelephone line cords. Clean more often ifthe unit is exposed to grease, dust, or highhumidity.

Battery level

Icon Battery levelHigh

Medium

Low

Needs charging.

Panasonic Ni-MH batteryperformance (supplied batteries)

Operation Operating timeIn continuous use 11 hours max.Not in use (standby) 150 hours max.

Note:R Actual battery performance depends on

usage and ambient environment.

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Getting Started

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Controls

Base unitBA

M N (Locator)R You can locate a misplaced handset

by pressing M N.Charge contacts

HandsetA

B

C

D

F

G

H

I

J

E

Charge contactsMZN (Speakerphone)M N (Talk)Dial keypadSpeakerReceiverDisplayMR/ECONR: Recall/FlashECO: Eco mode shortcut keyM N (Off/Power)Microphone

n Control type Soft keys

By pressing a soft key, you can select thefeature shown directly above it on thedisplay.

Navigator key

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Getting Started

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Navigator keys functions as follows.

Symbol MeaningM N MDN UpM N MCN DownMWN MFN LeftMTN MEN Right

– MDN, MCN, MFN, or MEN: Scroll throughvarious lists and items.

– MDN or MCN ( ): Adjust the receiver orspeaker volume while talking.

– M N (Caller list): View the caller list.– MWN (Phonebook): View the phonebook

entry.– MTN (Redial): View the redial list.

Display iconsHandset display items

Item MeaningRange status: The more barsvisible, the closer the handsetis to the base unit.Out of base unit range

Paging, intercom mode

Z Speakerphone is on.(page 14)The line is in use.R When flashing slowly: The

call is put on hold.R When flashing rapidly: An

incoming call is now beingreceived.

Missed call*1 (page 35)The base unit transmissionpower is set to “Low”.(page 13)Noise reduction is set.(page 15)The key backlight is off.(page 24)

Item MeaningR When displayed next to the

battery icon: Answeringsystem is on. (page 37)

R When displayed with anumber: New messageshave been recorded.(page 38)

“Greeting Only” isselected. Caller messagesare not recorded. (page 43)Battery level

Alarm is on. (page 27)Equalizer is set. (page 15)

Privacy mode is on.(page 25)Ringer volume is off.(page 23)Night mode is on. (page 28)

Blocked call*1 (page 29)

New voice mail messagereceived.*2 (page 47)Baby monitor is activated.The name/number displayednext to the icon indicates themonitoring unit. (page 29)

Line inuse

Someone is using the line.

IN USE Answering system is beingused by another handset.

*1 Caller ID subscribers only*2 Voice mail subscribers only

Handset soft key icons

Icon ActionTemporarily turns off the ringerfor incoming calls. (page 14)

W Opens the phonebook.Selects entries or handsets.(page 28)

C Erases a number/character.

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Getting Started

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Icon ActionPuts the call on mute.

Turning the power on/offPress M N for about 2 seconds.

Language setting

Display language1 MMenuN (right soft key) #1102 MbN: Select your desired language. aMOKN

3 M N

Date and time1 MMenuN (right soft key) #1012 Enter the current date, month, and year.a MOKNExample: 15 July, 201315 07 13R You can select the date format by

pressing #:– dd/mm/yy (date/month/year)– yy/mm/dd

3 Enter the current hour and minute.Example: 9:3009 30R You can select 24-hour or 12-hour

clock format (“AM” or “PM”) bypressing *.

4 MOKN a M N

Other settings

Screen saver modeThe backlight goes dark when on a call orturns off completely after 1 minute of

inactivity if the handset is not on the base unitor charger.Activate the handset display again by:– pressing M N when on a call.– pressing M N at all other times.

One touch eco modeThe MR/ECON button on the handset enablesyou to activate the eco function with onetouch.By activating eco mode, your unit can reducethe base unit transmission power by up to90 % in standby mode.You can turn on/off one touch eco mode byjust pressing MR/ECON. The default setting is“Normal”.– When the one touch eco mode is on: “Low”

is temporarily displayed and is shownon the handset display instead of .

– When the one touch eco mode is off:“Normal” is temporarily displayed and

goes off from the handset display.Note:R When there is another cordless phone

nearby and it is in use, the base unittransmission power may not be reduced.

R Activating one touch eco mode reduces therange of the base unit in standby mode.

R If you set the DECT repeater mode to “On”(page 34):– One touch eco mode is cancelled.– “Eco Setup” is not shown in the

display menu (page 24).

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Getting Started

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Making calls1 Lift the handset and dial the phone

number.R To correct a digit, press MCN.

2 Press M N.3 When you finish talking, press M N or

place the handset on the base unit orcharger.

Using the speakerphone1 Dial the phone number and press MZN.2 When you finish talking, press M N.Note:R To switch back to the receiver, press MZN/M N.

Adjusting the receiver or speakervolumePress MDN or MCN repeatedly while talking.

Making a call using the redial listThe last 10 phone numbers dialled are storedin the redial list (each 24 digits max.).1 MTN

2 MbN: Select the desired phone number.3 M N/MZNR If MZN is pressed and the other party’s

line is engaged, the unit automaticallyredials multiple times.

Erasing a number in the redial list1 MTN

2 MbN: Select the desired phone number.a MEraseN

3 MbN: “Yes” a MOKN a M N

Pause (for PBX/long distance serviceusers)A pause is sometimes required when makingcalls using a PBX or long distance service.When storing a calling card access number

and/or PIN in the phonebook, a pause is alsoneeded (page 19).Example: If you need to dial the line accessnumber “0” when making outside calls with aPBX:1 0 a MDN (Pause)2 Dial the phone number. a M N

Note:R A 3 second pause is inserted each time MDN

(Pause) is pressed.

Answering calls1 Lift the handset and press M N or MZN

when the unit rings.2 When you finish talking, press M N or

place the handset on the base unit orcharger.

Any key answer: You can answer the call bypressing any dial key.Auto talk: You can answer calls simply bylifting the handset (page 25).Temporary ringer off: You can turn the ringeroff temporarily by pressing M N.

Adjusting the handset ringer volumePress MDN or MCN repeatedly to select thedesired volume while ringing.

Useful features during acall

Hold1 Press MMenuN during an outside call.2 MbN: “Hold” a MOKN3 To release hold, press M N.Note:R After holding for 10 minutes, the call is

disconnected.

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Making/Answering Calls

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Mute1 Press M N during a call.2 To return to the call, press M N.

Recall/flashMR/ECON allows you to use the specialfeatures of your host PBX such as transferringan extension call, or accessing optionaltelephone services.Note:R To change the recall/flash time, see

page 25.

Handset noise reductionThis feature allows you to hear the voice ofthe person you are talking to clearly, byreducing the surrounding noise coming fromthe other party’s telephone.1 Press MMenuN while talking.2 MbN: “Noise Reduction On” or

“Noise Reduction Off” a MOKNNote:R Depending on the environment where this

handset is being used, this feature may notbe effective.

R This feature is not available using thespeakerphone.

Handset equalizerThis feature clarifies the voice of the personyou are talking to, producing a morenatural-sounding voice that is easier to hearand understand.1 Press MMenuN while talking.2 MbN: “Equalizer” a MOKN3 MbN: Select the desired setting.4 Press MOKN to exit.Note:R Depending on the condition and quality of

your telephone line, this feature mayemphasise existing line noise. If it becomesdifficult to hear, turn this feature off.

R This feature is not available while using thespeakerphone.

Recording a telephoneconversationImportant:R Before recording a conversation, you

should inform the other party that theconversation is to be recorded. In case yourecord without informing the other party, itwill cause the infringement of privacy andcivil liability.

1 Press MMenuN during an outside call.2 MbN: “Record Call” a MOKNR A beep is heard and recording starts.R A beep sounds every 15 seconds and

can be heard by the other party.3 To stop recording, press MStopN.Note:R To listen to the recorded conversation, see

page 38.For AustraliaR All persons using this device for recording

telephone conversations shall comply withAustralian laws. This requires that at leastone party to the conversation is to be awarethat it is being recorded. In addition, theprinciples enumerated in theAustraliaTelecommunications (Interceptionand Access) Act 1979 shall be compliedwith in respect to the nature of the personalinformation collected, the purpose for itscollection, how it is used and what isdisclosed to any other party.

For New ZealandR All persons using this device for recording

telephone conversations shall comply withNew Zealand law. This requires that atleast one party to the conversation is to beaware that it is being recorded. In addition,the principles enumerated in the PrivacyAct 1993 shall be complied with in respectto the nature of the personal informationcollected, the purpose for its collection, howit is used and what is disclosed to any otherparty.

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Call shareYou can join an existing outside call.To join the conversation, press M N whenthe other handset is on an outside call.Note:R To prevent other users from joining your

conversations with outside callers, turn theprivacy mode on (page 25).

R Optional handset is required for thisfunction.

Transferring calls, conferencecallsOutside calls can be transferred between 2handsets in the same radio cell.2 handsets in the same radio cell can have aconference call with an outside party.1 During an outside call, press MMenuN to

put the call on hold.2 MbN: “Intercom” a MOKN3 MbN: Select the desired unit. a MOKN4 Wait for the paged party to answer.R If the paged party does not answer,

press MBackN to return to the outsidecall.

5 To complete the transfer:Press M N.To establish a conference call:MMenuN a MbN: “Conference” a MOKNR To leave the conference, pressM N. The other 2 parties cancontinue the conversation.

R To put the outside call on hold:MMenuN a MbN: “Hold” a MOKNTo resume the conference: MMenuNa MbN: “Conference” a MOKN

R To cancel the conference: MMenuN aMbN: “Stop Conference” a MOKNYou can continue the conversationwith the outside caller.

Note:R You can also select your smartphone in this

feature using a handset, if your smartphoneis registered to the base unit (page 44).

IntercomIntercom calls can be made between handsetsin the same radio cell.Note:R When paging the handset, the paged

handset beeps for 1 minute.R If you receive an outside call while talking

on the intercom, you hear 2 tones. Toanswer the call, press M N, then pressM N.

R You can also select your smartphone in thisfeature using a handset, if your smartphoneis registered to the base unit (page 44).

Making an intercom call1 MMenuN (right soft key) a MIntercomN2 MbN: Select the desired unit. a MOKN3 When you finish talking, press M N.

Answering an intercom call1 Press M N to answer the page.2 When you finish talking, press M N.

Turning auto intercom on/offThis feature allows the handset to answerintercom calls automatically when it is called.You do not need to press M N. When thisfeature is set to “On”, the monitoring handsetfor the baby monitor feature (page 31) willalso answer baby monitor calls automatically.The default setting is “Off”.1 MMenuN (right soft key) #2732 MbN: Select the desired setting. a MOKNa M N

Key lockThe handset can be locked so that no calls orsettings can be made. Incoming calls can be

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answered, but all other functions are disabledwhile key lock is on.To turn key lock on, press MMenuN (right softkey) for about 3 seconds.R To turn key lock off, press MKey lockN (right

soft key) for about 3 seconds.Note:R Calls to emergency numbers cannot be

made until key lock is turned off.

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PhonebookYou can add 500 names (16 characters max.)and phone numbers (24 digits max.) to thephonebook, and assign each phonebook entryto the desired category.

The total number of entries that can be storedvaries depending on how many phonenumbers you have stored for each entry.Total number of entries is shown below*1:1 name + 1 phone number: 500 entries1 name + 2 phone numbers: 250 entries1 name + 3 phone numbers: 166 entries*1 Up to 3 phone numbers for each entry

can be stored.

Important:R All entries can be shared by any registered

handset.R You can copy contacts from your

smartphone to the unit’s phonebook if yoursmartphone is registered to the base unit.For more information, refer to theSmartphone Connect App Guide, which isavailable for download from our web site.

Adding phonebook entries1 MWN a MMenuN2 MbN: “New Entry” a MOKN3 MbN: “(Name)” a MSelectN4 Enter the party’s name. a MOKNR You can change the character entry

mode by pressing MR/ECON(page 47).

5 MbN: “(Phone No. 1)” a MSelectNR You can store up to 3 phone numbers

for each entry.6 Enter the party’s phone number. a MOKN7 MbN: “Category 1” a MSelectN8 MbN: Select the desired category. a MOKN9 MSaveN a M NNote for New Zealand:R Your service provider/telephone company

may charge you for a local call if thenumber dialled has the area code prefix

included. If this is unacceptable, dial onlythe 7-digit local number. Do not dial the “0”prefix or the area code.

Storing a redial list number to thephonebook1 MTN

2 MbN: Select the desired phone number.a MDetailN a MSaveN

3 To store the name, continue from step 3,“Editing entries”, page 19.

Storing caller information to thephonebook1 M N

2 MbN: Select the desired entry. a MDetailNa MMenuN

3 MbN: “Save CID” a MOKN4 MbN: “Phonebook” a MOKN5 To store the name, continue from step 3,

“Editing entries”, page 19.

CategoriesCategories can help you find entries in thephonebook quickly and easily. You canchange the names of categories (“Friends”,“Family”, etc.). By assigning different ringertones for different categories of callers, youcan identify who is calling (category ringertone), if you have subscribed to Caller IDservice.

Changing category names/settingcategory ringer tone1 MWN a MMenuN2 MbN: “Category” a MOKN3 MbN: Select the desired category. a MOKN4 To change category namesMbN: “Category Name” a MOKN aEdit the name (10 characters max.;page 47). a MOKNTo set category ringer tone

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MbN: Select the current setting of thecategory ringer tone. a MOKN a MbN:Select the desired ringer tone. a MOKN

5 M N

Finding and calling from aphonebook entry1 MWN

2 To scroll through all entriesMbN: Select the desired entry. a M NTo search by first character

Press the dial key (0 to 9, or #)which contains the character you aresearching for (page 47).MbN: Scroll through the phonebook ifnecessary. a M N

To search by query* a To search for the name, enterthe first characters (up to 4) inuppercase (page 47). a MOKNMbN: Scroll through the phonebook ifnecessary. a M N

To search by categoryMSearchN a MbN: “Category” aMOKNMbN: Select the desired category. aMOKNMbN: Scroll through the phonebook ifnecessary. a M N

3 MbN: Select the desired phone number.a M N

Editing entries1 Find the desired entry (page 19). aMMenuN

2 MbN: “Edit” a MOKN3 MbN: Select the desired item you want to

change. a MSelectN4 To change the name and phone

number:Edit the name or phone number. a MOKNTo change the category:MbN: Select the desired category. a MOKNTo delete the picture:MEraseN a MbN: “Yes” a MOKN

5 MSaveN a M N

Erasing entries

Erasing an entry1 Find the desired entry (page 19). aMMenuN

2 MbN: “Erase” a MOKN3 MbN: “Yes” a MOKN a M N

Erasing all entries1 MWN a MMenuN2 MbN: “Erase All” a MOKN3 MbN: “Yes” a MOKN4 MbN: “Yes” a MOKN a M N

Note:R You can copy contacts from your

smartphone to the unit’s phonebook if yoursmartphone is registered to the base unit.Later, if you delete those phonebookentries from the unit, pictures that wereattached to the entries will remain in thehandset. You can erase these picturesmanually using the “Memory Manager”feature (page 25).

Chain dialThis feature allows you to dial phone numbersin the phonebook while you are on a call. Thisfeature can be used, for example, to dial acalling card access number or bank accountPIN that you have stored in the phonebook,without having to dial manually.1 During an outside call, press MMenuN.2 MbN: “Phonebook” a MOKN3 MbN: Select the desired entry. a MCallN4 MbN: Select the desired phone number.5 Press MCallN to dial the number.Note:R When storing a calling card access number

and your PIN in the phonebook as onephonebook entry, press MDN (Pause) to add

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pauses after the number and PIN asnecessary (page 14).

Speed dialYou can assign 1 phone number to each ofthe dial keys (1 to 9) on the handset.

Adding phone numbers to speeddial keysn By entering phone numbers:

1 Press and hold the desired speed dialkey (1 to 9). a MAddN

2 MbN: “Manual” a MOKN3 Enter the party’s name (16 characters

max.; page 47). a MOKN4 Enter the party’s phone number (24

digits max.). a MOKN 2 times aM N

n From the phonebook:1 Press and hold the desired speed dial

key (1 to 9). a MAddN2 MbN: “Phonebook” a MOKN3 MbN: Select the desired entry. a MOKN4 MbN: Select the desired phone number.5 MOKN a M N

Note:R If you edit a phonebook entry which is

assigned to a speed dial key, the editedentry does not transfer to the speed dialkey.

Editing an entry1 Press and hold the desired speed dial key

(1 to 9). a MMenuN2 MbN: “Edit” a MOKN3 Edit the name if necessary. a MOKN4 Edit the phone number if necessary. aMOKN 2 times a M N

Erasing an entry1 Press and hold the desired speed dial key

(1 to 9). a MMenuN2 MbN: “Erase” a MOKN3 MbN: “Yes” a MOKN a M N

Viewing an entry/Making a call1 Press and hold the desired speed dial key

(1 to 9).2 To make a call, press M N.

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Menu listTo access the features, there are 2 methods.n Scrolling through the display menus

1 MMenuN (right soft key)2 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN3 Press MCN or MDN to select the desired item from the next sub-menus. a MOKN4 Press MCN or MDN to select the desired setting. a MOKN

n Using the direct command code1 MMenuN (right soft key) a Enter the desired code.

Example: Press MMenuN (right soft key) #101.2 Select the desired setting. a MOKN

Note:R To exit the operation, press M N.R In the following table, < > indicates the default settings.R In the following table, indicates the reference page number.R Display menu order and sub-menu may vary depending on your model.

Display the menu tree and direct command code table

Main menu: “Caller List”

Operation CodeViewing the caller list. #213 36

Main menu: “Answer System”

Sub-menu 1 Sub-menu 2 Settings CodeMessage List – – #329 38Play New Msg. – – #323 38Play All Msg. – – #324 38

Erase All Msg.*1 – – #325 39

Greeting Start REC*1

(Record greeting)– #302 37

Play Greeting – #303 38

Default*1 (Reset to pre-recordedgreeting)

– #304 37

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Sub-menu 1 Sub-menu 2 Settings CodeNew Message Alert Outgoing Call*1

– On/Off1: On0: <Off>

#338 39

Outgoing Call*1

– Notification to–

Outgoing Call*1

– Remote Code1: Activate0: <Inactivate>

Handset Beep 1: On0: <Off>

#339 39

Settings Number of Rings*1 2-9: 2-9 Rings5: <5 Rings>0: Auto

#211 42

Recording Time*1 1: 1 Minute3: <3 Minutes>0: Greeting Only*2

#305 42

Remote Code*1 – #306 40

Call Screening 1: <On>0: Off

#310 41

Answer On*1 – – #327 37

Answer Off*1 – – #328 37

Main menu: “Ringer Setup”

Sub-menu 1 Sub-menu 2 Settings CodeRinger Volume – 0-6: Off-6 <6> #160 –

Ringtone*3 – <Ringtone 1> #161 –

Night Mode On/Off 1: On0: <Off>

#238 28

Start/End <23:00/06:00> #237 28Ring Delay 1: 30 sec.

2: <60 sec.>3: 90 sec.4: 120 sec.0: No Ringing

#239 28

Select Category 1-9: Category 1-9 #241 29

First Ring*1, *4 – 1: <On>0: Off

#173 –

Main menu: “Intercom”

Operation CodePaging the desired unit. #274 16

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Main menu: “Time Settings”

Sub-menu 1 Sub-menu 2 Settings Code

Set Date/Time*1 – – #101 13

Memo Alarm 1-5: Alarm1-5 1: Once2: Daily3: Weekly0: <Off>

#720 27

Time Adjustment*1, *5 – 1: <Caller ID>0: Manual

#226 –

Main menu: “Initial Setup”

Sub-menu 1 Sub-menu 2 Settings CodeRinger Setup Ringer Volume 0-6: Off-6 <6> #160 –

Ringtone*3 <Ringtone 1> #161 –

Night Mode– On/Off

1: On0: <Off>

#238 28

Night Mode– Start/End

<23:00/06:00> #237 28

Night Mode– Ring Delay

1: 30 sec.2: <60 sec.>3: 90 sec.4: 120 sec.0: No Ringing

#239 28

Night Mode– Select Category

1-9: Category1-9

#241 29

First Ring*1, *4 1: <On>0: Off

#173 –

Time Settings Set Date/Time*1 – #101 13

Memo Alarm– 1-5: Alarm1-5

1: Once2: Daily3: Weekly0: <Off>

#720 27

TimeAdjustment*1, *5

1: <Caller ID> 0: Manual

#226 –

Handset Name – – #104 31

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Sub-menu 1 Sub-menu 2 Settings Code

Key Finder Setup*6

– 1:Add new device(for Finder1)*7

– 2:Add new device(for Finder2)



Change Name*1 Finder1 #6561 –

Finder2*8 #6562*9

Finder3*8 #6563*9

Finder4*8 #6564*9

Register – #6571 –

#6572*9

#6573*9

#6574*9

Cancel Register – #6581 –

#6582*9

#6583*9

#6584*9

Caller Barred*1 – – #217 29

Speed Dial – – #261 20Eco Setup Transmission

Power*11: <Normal>2: Low

#725 13

Display Setup Wallpaper <Wallpaper1> #181 –

Clock*10 1: Analogue(Small)2: Analogue(Large)3: <Digital(Large)>4: Digital(Small)0: Off

#198 –

Display Colour 1: <Colour1> 2: Colour2

#182 –

Display Mode*11 1: <Multi Items>0: Single Item

#192 –

Key Backlight 1: <On>0: Off

#276 –

LCD in charging*12

(LCD backlight)1: <On>0: Off

#191 –

Contrast(Display contrast)

1-6: Contrast1-6<Contrast 3>

#145 –

Auto Intercom – 1: On0: <Off>

#273 16

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Sub-menu 1 Sub-menu 2 Settings CodeKeytones – 1: <On>

0: Off#165 –

Area Code*1 – – #255 31

Call Restrict*1 – – #256 31

Auto Talk*13 – 1: On0: <Off>

#200 14

Line Setup Recall/Flash*1, *14, *15 0: 900 msec.1: 700 msec.2: 600 msec.3: 400 msec.4: 300 msec.5: 250 msec.G: 200 msec.#: 160 msec.6: 110 msec.7: <100 msec.>8: 90 msec.9: 80 msec.

#121 15

Privacy Mode*1, *16 – 1: On0: <Off>

#194 –

Memory Manager*17 – – #670 –

Phone NumberSetup*1, *18

International Code – #117 –Country Code – #118National AccessCode

– #119

Network Setup Current Status – #526 46Wi-Fi Setup Connect

– Search forNetworks

– WPS (EasySetup)

#523 44

Signal Strength #537 46Wi-Fi Repeater1: On 0: <Off>

#538 45

IP Setup Auto (DHCP)Manual (Static)

#500 45

Reset Network – #730 46

Base Unit PIN*1 – <0000> #132 32

DECT Repeater*1 – 1: On0: <Off>

#138 34

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Sub-menu 1 Sub-menu 2 Settings CodeRegister Register H.set – #130 33

Cancel Register*2 – #131 34

Country*1 – 1: <Australia>2: NewZealand

#136 32

Select Base – <Auto> #137 34

Cancel Base*2 – – #139 34

Language Display <English> #110 13

Main menu: “Baby Monitor”

Sub-menu 1 Sub-menu 2 Settings CodeOn/Off – 1: On

0: <Off>#268 30

Sensitivity Level – 1: Low2: <Middle>3: High

#269 31

Main menu: “Calendar”

Operation CodeViewing the calendar and setting the schedule alarm. #727 32

Main menu: “Key Finder”*6

Sub-menu 1 Sub-menu 2 Settings CodeSearch – – #655 –Battery Check – –

Main menu: “Caller Barred”*1, *19

Operation CodeStoring/Viewing bar call numbers. #217 29

*1 If you program these settings using one of the handsets, you do not need to program thesame item using another handset.

*2 This menu is not displayed when scrolling through the display menus. It is only available indirect command code.

*3 The preset melodies in this product (“Ringtone 3” - “Ringtone 40”) are used withpermission of © 2012 Copyrights Vision Inc.

*4 If you do not want the unit to ring before the caller information is received, set to “Off”.(Caller ID subscribers only)You can only remove the first ring if the unit rings 2 times or more by default, which dependson your service provider/telephone company.

*5 This feature allows the unit to automatically adjust the date and time each time callerinformation including date and time is received.

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To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.(Caller ID subscribers only)To use this feature, set the date and time first (page 13).

*6 This setting is available when you have the key finder (KX-TGA20AZ). Read the installationmanual for more information on the key finder.

*7 For models with supplied key finders, the display shows “1:Finder1”.*8 If you register 2 or more key finders.*9 If you have 2 or more key finders.*10 Wallpaper is displayed in the standby mode only when you select “Digital(Small)” or

“Off” for this setting.*11 You can select to display either a single item or multiple items on one screen at a time for

the handset main menu icons in function menu, recorded message list, phonebook list, callerlist, and redial list.

*12 You can set the handset display backlight while on charge.– “On”: Backlight is on (dimmed).– “Off”: Backlight turns off after 10 seconds of charging.

*13 If you subscribe to a Caller ID service and want to view the caller’s information after lifting upthe handset to answer a call, turn off this feature.

*14 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBXsupplier if necessary.You can access your service provider/telephone company “call waiting” service by havingthe recall/flash time set at “100 msec.”, and then follow your service provider/telephonecompany “call waiting” instructions to operate this service. (for Australia)

*15 The default setting will be as follows if you select the following regional codes whenchanging the unit’s region setting (page 32):“NewZealand” = “600 msec.”

*16 To prevent other users from joining your conversations with outside callers, turn this featureon.

*17 If you use your smartphone to copy images (used by your handsets as wallpaper patterns),pictures (attached to your smartphone’s contacts), or ringtones, you can confirm handsetmemory usage and erase unnecessary items to make more memory available.For more information, refer to the Smartphone Connect App Guide, which is available fordownload from our web site.

*18 If you store phone numbers in your smartphone’s contacts using the international diallingsymbol “+” and the country code, we recommend that you store phone number conversioncodes in the base unit.For more information, refer to the Smartphone Connect App Guide, which is available fordownload from our web site.

*19 This menu icon is displayed when the key finder is not registered.

AlarmAn alarm sounds at the set time for 1 minuteand is repeated 5 times at 5 minute intervals(snooze function). A text memo can also bedisplayed for the alarm. A total of 5 separatealarm times can be programmed for eachhandset. You can set one of 3 different alarm

options (once, daily, or weekly) for each alarmtime.Important:R Make sure the unit’s date and time setting

is correct (page 13).

1 MMenuN (right soft key) #7202 Select an alarm by pressing 1 to 5. aMOKN

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3 MbN: Select the desired alarm option. aMOKN

“Off”Turns alarm off. Go to step 9.“Once”An alarm sounds once at the set time.“Daily”An alarm sounds daily at the set time.Go to step 5.“Weekly”Alarm sounds weekly at the set time(s).

4 Proceed with the operation according toyour selection in step 3.n Once:

Enter the desired date and month. aMOKN

n Weekly:MbN: Select the desired day of the weekand press M N. a MOKN

5 Set the desired time. a MOKN6 Enter a text memo (30 characters max.).a MOKN

7 MbN: Select the desired alarm tone. aMOKNR We recommend selecting a different

ringer tone from the one used foroutside calls.

8 MbN: Select the desired snooze setting.a MOKN

9 MOKN a M N

Note:R Press MStopN to stop the alarm completely.R When the handset is in use, the alarm will

not sound until the handset is in standbymode.

R Press any dial key or MSnoozeN to stop thesound but keep the snooze functionactivated.

R If you want to make an outside call whenthe snooze function is activated, pleasestop the snooze function before making thecall.

Night modeNight mode allows you to select a period oftime during which the handset will not ring foroutside calls. This feature is useful for timeperiods when you do not want to be disturbed,for example, while sleeping. Night mode canbe set for each handset.Important:R Make sure the unit’s date and time setting

is correct (page 13).R If you have set the alarm, the alarm sounds

even if the night mode is turned on.

Turning night mode on/off1 MMenuN (right soft key) #2382 MbN: Select the desired setting. a MOKNR If you select “Off”, press M N to

exit.3 Enter the desired hour and minute you

wish to start this feature. a MOKN4 Enter the desired hour and minute you

wish to end this feature. a MOKN aM N

Changing the start and end time1 MMenuN (right soft key) #2372 Continue from step 3, “Turning night

mode on/off”, page 28.

Setting the ring delayThis setting allows the handset to ring duringnight mode if the caller waits long enough.After the selected amount of time passes, thehandset rings. If you select “No Ringing”,the handset never rings during night mode.1 MMenuN (right soft key) #2392 MbN: Select the desired setting. a MOKNa M N

Note:R When the answering system answers the

call, this feature does not work.

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Selecting categories to bypass nightmode1 MMenuN (right soft key) #2412 Select your desired categories by

pressing 1 to 9.R “ ” is displayed next to the selected

category numbers.R To cancel a selected category, press

the same dial key again. “ ”disappears.

3 MOKN a M N

Incoming call barringThis feature allows the unit to reject calls fromspecified phone numbers that you do not wantto answer such as junk calls.When a call is received, the unit does not ringwhile the caller is being identified. If the phonenumber matches an entry in the call barredlist, the unit emits no sound to the caller, anddisconnects the call. (Caller ID subscribersonly)Important:R When the unit receives a call from a

number that is stored in the call barred list,the call is logged in the caller list(page 36) with after the call isdisconnected.

Storing unwanted callersYou can store up to 100 phone numbers in thecall barred list.Important:R You must store the phone number with an

area code in the call barred list.n From the caller list:

1 M N

2 MbN: Select the entry to be barred. aMDetailN a MMenuN

3 MbN: “Save CID” a MOKN4 MbN: “Caller Barred” a MOKN5 MbN: “Yes” a MOKN a M N

n By entering phone numbers:1 MMenuN (right soft key) #217 aMAddN

2 Enter the phone number (24 digitsmax.). a MOKN

3 M N

Viewing/editing/erasing bar callnumbers1 MMenuN (right soft key) #2172 MbN: Select the desired entry.R To exit, press M N.

3 To edit a number:MEditN a Edit the phone number. aMOKN a M NTo erase a number:MEraseN a MbN: “Yes” a MOKN aM N

Baby monitorThis feature allows you to listen in on a roomwhere another handset is located, allowingyou to easily monitor from different areas ofthe house or place. The monitored handset(placed in a baby’s room, for example) willautomatically call the monitoring handset orthe phone number stored when it detectssound.Important:R You should perform a test run of the baby

monitor procedure to ensure that the babymonitor feature is set correctly. Forexample, test its sensitivity. Check theconnection if you are diverting the babymonitor to an outside line.

Note:R Both the monitored and monitoring

handsets must select the same base unit inorder to use the baby monitor feature(page 34).

R If the unit is connected to a PBX system,you cannot set the baby monitor.

R During the monitoring mode, batteryconsumption is faster than usual. We

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recommend leaving the monitored handseton the base unit or charger.

R The monitored handset never rings duringthe monitoring mode.

Setting the baby monitorPerform the setting operation with the handsetto be monitored (for example, the handsetplaced in a baby’s room).

To monitor with a handsetThe internal baby monitor feature is onlyavailable between handsets in the same radiocell.1 MMenuN (right soft key) #2682 MbN: “On” a MOKN3 MbN: Select the desired handset number

to monitor with. a MOKNR “Baby Monitor” will be displayed.R The registered handset name/number

is displayed.Note:R You can also select your smartphone in this


R When this feature is on, another handsetcan hear the monitored handset by makingan intercom call.

To monitor from an outside linen From the phonebook:

1 MMenuN (right soft key) #2682 MbN: “On” a MOKN3 MbN: Select “External” to monitor

from an outside line. a MEditN aMAddN

4 MbN: “Phonebook” a MOKN5 MbN: Select the phonebook entry. aMOKN

6 MbN: Select the desired phone number.a MOKNR “Baby Monitor” will be displayed.

Note:R If you edit a phonebook entry which is

assigned for monitoring, the edited entrydoes not transfer to the monitor.

n By entering phone numbers:1 MMenuN (right soft key) #2682 MbN: “On” a MOKN3 MbN: Select “External” to monitor

from an outside line. a MEditN aMAddN

4 MbN: “Manual” a MOKN5 Enter the desired name. a MOKN6 Enter the desired number. a MOKN 2

timesR “Baby Monitor” will be displayed.

Note:R The registered name/number is displayed.

Turning off the baby monitorThe monitored handset cannot be used whilebaby monitor is set to “On”.1 Press MMenuN on the handset being

monitored.2 MbN: “On/Off” a MOKN3 MbN: “Off” a MOKN a M N

Editing an outside monitoring number1 Press MMenuN on the handset being

monitored.2 MbN: “On/Off” a MOKN3 MbN: “On” a MOKN4 MbN: Select the outside line. a MEditN5 MMenuN a MbN: “Edit” a MOKN6 Edit the name if necessary. a MOKN7 Edit the phone number if necessary. aMOKN 2 times

Erasing an outside monitoringnumber1 Press MMenuN on the handset being

monitored.

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2 MbN: “On/Off” a MOKN3 MbN: “On” a MOKN4 MbN: Select the outside line. a MEditN5 MMenuN a MbN: “Erase” a MOKN6 MbN: “Yes” a MOKN a M N

Baby monitor sensitivityYou can adjust the sensitivity of the babymonitor. Increase or decrease the sensitivity toadjust the sound level needed to trigger thebaby monitor feature.R This feature cannot be set during a

monitoring call.1 Press MMenuN on the handset being

monitored.2 MbN: “Sensitivity Level” a MOKN3 MbN: Select the desired setting. a MOKNa M N

Answering the baby monitorn When monitoring with a handset:

Press M N to answer calls.If you want to respond from the monitoringhandset, press M N.R The monitoring handset will answer calls

automatically when the auto intercomfeature is set to “On” (page 16).

Note:R If you receive an outside call when

communicating with the monitoredhandset, you hear 2 tones. To answerthe call, press M N, then press M N.

n When monitoring from an outside line:To answer a call, follow the operation foryour phone.If you want to respond from the monitoringhandset, press #1 using tone dialling.You can turn off the baby monitor featureby pressing #0.Note:R 2 minutes after the monitored handset

starts a call, communication between themonitored handset and monitoringphone line is turned off automatically.

Other programming

Changing the handset nameEach handset can be given a customisedname (“Bob”, “Kitchen”, etc.). This is usefulwhen you make intercom calls betweenhandsets. You can also select whether or notthe handset name is displayed in standbymode. The default setting is “No”. If you select“Yes” without entering any handset name,“Handset 1” to “Handset 6” is displayed.1 MMenuN (right soft key) #1042 Enter the desired name (max. 10

characters).3 MOKN4 MbN: Select the desired setting. a MOKN

2 times a M N

Storing an area code to bedeleted automaticallyIn some situations, phone numbers storedautomatically in the caller list (page 36) willinclude area codes. If you do not want to dialthe area code when making calls from thecaller list, you can store the area code whichyou want the unit to delete automatically.Example: You have stored the area code“09”. If you make a call from the caller list tothe phone number “09-456-7890”, the unitdials “456-7890”.1 MMenuN (right soft key) #2552 Enter an area code (5 digits max.). aMOKN a M N

Note for New Zealand:R The use of this feature can prevent a

National Call from being dialled. E.g., in thecase of the South Island, the “03” will beomitted and will therefore prevent aNational Call to other areas of the SouthIsland.

Call restrictionYou can restrict selected handsets fromdialling certain numbers. You can assign up to

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6 phone numbers to be restricted, and selectwhich handsets are to be restricted. Storingarea codes here prevents the restrictedhandsets from dialling any phone number inthat area code.1 MMenuN (right soft key) #2562 Enter the base unit PIN (default: “0000”).R If you forget your PIN, contact an

authorised service centre.3 Select the handsets to be restricted by

pressing 1 to 6.R All handsets registered to the base unit

are displayed.R “ ” is displayed next to the selected

handset numbers.R To cancel a selected handset, press

the same dial key again. “ ”disappears.

4 MOKN5 Select a memory location by pressing 1

to 6. a MOKN6 Enter the phone number or area code to

be restricted (8 digits max.). a MOKN aM N

Note:R You can also select your smartphone in this


Changing the base unit PINImportant:R If you change the PIN (Personal

Identification Number), please make note ofyour new PIN. The unit will not reveal thePIN to you. If you forget your PIN, contactan authorised service centre.

1 MMenuN (right soft key) #1322 Enter the current 4-digit base unit PIN

(default: “0000”).3 Enter the new 4-digit base unit PIN. aMOKN


Changing the unit’s regionsetting/Resetting the base unit1 MMenuN (right soft key) #1362 MbN: Select the desired country. a MOKN

“Australia” = Australia“NewZealand” = New Zealand


Note:R Changing the unit’s region setting may

cause the settings for your country or yourcustomised settings to return to their defaultsettings.

Calendar/ScheduleYou can program 20 schedule alarms for eachhandset using the calendar. A schedule alarmsounds at the set time for 1 minute. A textmemo can also be displayed for the schedulealarm.Important:R Make sure the unit’s date and time setting


Adding a new entry1 MMenuN (right soft key) a a MOKN2 MbN: Select the desired date. a MOKN3 MMenuN a MbN: “New Entry” a MOKN4 Edit the date if necessary. a MOKN5 Set the desired time. a MOKN6 Enter a text memo (30 characters max.;

page 47). a MOKN7 MbN: Select the desired alarm tone. aMOKN 2 timesR You can select “Off” if you prefer not

to hear an alarm tone.R We recommend selecting a different

ringer tone from the one used foroutside calls.

8 M N

Note:R To stop the alarm, press MStopN or place

the handset on the base unit or charger.

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R When the handset is in use, the alarm willnot sound until the handset is in standbymode.

Viewing entries1 MMenuN (right soft key) a a MOKN2 To see the entries on the selected date,

press MOKN.To see the schedule list, press MListN.R You can see detailed information

about the schedule by pressingMMenuN. a MbN: “Detail” a MOKN

Editing an entry1 MMenuN (right soft key) a a MOKN2 MListN a MbN: Select the desired entry.3 MMenuN a MbN: “Edit” a MOKN4 Edit the date if necessary. a MOKN5 Edit the time if necessary. a MOKN6 Edit the text memo if necessary (30

characters max.). a MOKN7 MbN: Select the desired alarm tone. aMOKN 2 times a M N

Erasing an entrySchedule alarm entries are not erasedautomatically after the schedule alarm sounds.Erase unwanted entries.1 MMenuN (right soft key) a a MOKN2 MListN a MbN: Select the desired entry.3 MMenuN a MbN: “Erase” a MOKN4 MbN: “Yes” a MOKN a M N

Erasing all entries1 MMenuN (right soft key) a a MOKN2 MListN a MMenuN3 MbN: “Erase All” a MOKN4 MbN: “Yes” a MOKN5 MbN: “Yes” a MOKN a M N

Registering a unit

Operating additional units

Additional handsetsUp to 6 handsets can be registered to a singlebase unit.Important:R The additional handset model

recommended for use with this unit is notedon page 4. If another handset model isused, certain operations may not beavailable.

Additional base unitsHandsets can be registered to up to 4 baseunits, allowing you to add additional base unitsand extend the area in which your handset(s)can be used. If a handset moves out of rangeof its base unit when “Auto” is selected onbase unit (page 34), it looks for anotherbase unit to make or receive calls. A base unitand the handsets it communicates with iscalled a “radio cell”.Note:R Calls are disconnected when the handset

moves from one radio cell to another.

Registering a handset to a baseunitThe supplied handset and base unit arepre-registered. If for some reason the handsetis not registered to the base unit (for example,

is displayed even when the handset isnear the base unit), re-register the handset.1 Handset:MMenuN (right soft key) #130

2 MbN: Select a base unit number. a MOKNR This number is used by the handset as

a reference only.3 Base unit:

Press and hold M N for about 5 seconds.R If all registered handsets start ringing,

press M N again to stop, then repeatthis step.

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4 Handset:MOKN a Wait until “Base PIN” isdisplayed. a Enter the base unit PIN(default: “0000”). a MOKNR If you forget your PIN, contact an

authorised service centre.

Selecting a base unitWhen “Auto” is selected, the handsetautomatically uses any available base unit it isregistered to. When a specific base unit isselected, the handset makes and receivescalls using that base unit only. If the handset isout of range of that base unit, no calls can bemade.1 MMenuN (right soft key) #1372 MbN: Select the desired base unit number,

or “Auto”. a MOKN

Deregistering a handsetA handset can cancel its own registration tothe base unit, or other handsets registered tothe same base unit. This allows the handset toend its wireless connection with the system.1 MMenuN (right soft key) #131R All handsets registered to the base unit

are displayed.2 MbN: Select the handset you want to

cancel. a MOKN3 MbN: “Yes” a MOKN4 M N

Cancelling a base unitA handset can cancel a base unit that it isregistered to. This allows the base unit to endits wireless connection with the system.1 MMenuN (right soft key) #1392 MbN: Select the base unit you want to

cancel. a MOKN3 MbN: “Yes” a MOKN a M N

Increasing the range of the baseunitYou can increase the signal range of the baseunit by using a DECT repeater. Please useonly the Panasonic DECT repeater noted onpage 3. Contact your Panasonic dealer fordetails.Important:R Before registering the DECT repeater to

this base unit, you must turn the DECTrepeater mode on.

R Do not use more than one DECT repeaterat a time.

Setting the DECT repeater mode1 MMenuN (right soft key) #1382 MbN: Select the desired setting. a MOKNa M N

Registering the DECT repeater(KX-A405AL) to the base unitNote:R Please use a DECT repeater that has not

yet been registered to another unit. If theDECT repeater is registered to another unit,deregister it first, referring to the InstallationGuide for the DECT repeater.

1 Base unit:Press and hold M N for about 5 seconds.

2 DECT repeater:Connect the AC adaptor, then wait untilthe indicator and indicator lightgreen.

3 Base unit:To exit the registration mode, press M N.

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Using Caller ID serviceImportant:R This unit is Caller ID compatible. To use

Caller ID features (such as displaying callerphone numbers), you must subscribe to aCaller ID service. Contact your serviceprovider/telephone company for details.

For New ZealandR For all local and national incoming calls,

your display will show the area code (e.g.09 for Auckland) or the cellular prefix (e.g.0274 for Telecom Cellular) followed by thecaller’s telephone number. An Aucklandcaller’s number will be displayed as09XXXXXXX. The seven X’s represent theseven digits of the caller’s telephonenumber. A caller from a 6-digit TelecomCellular number will be displayed as0274XXXXXX. For incoming internationalcalls, your display may only show “0000”.For business users on a Centrex line, yourdisplay will show Centrex extensionnumbers in the shorter extension numberformat used within your company.

R The Caller ID information will not bepresented on incoming fax calls if TelecomFaxAbility is used.

Using toll services from Telecom oranother company (for New Zealand)Your telephone company may charge you fora local call if the number dialled has the areacode prefix included. If this is unacceptable,dial only the 7-digit local number. Do not dialthe “0” prefix or the area code.

Caller ID featuresWhen an outside call is being received, thecaller information is displayed.Caller information for the last 50 callers islogged in the caller list from the most recentcall to the oldest.R If the unit cannot receive caller information,

the following is displayed:– “Out of Area”: The caller dials from

an area which does not provide a CallerID service.

– “Private Caller”: The callerrequests not to send caller information.

R If the unit is connected to a PBX system,caller information may not be properlyreceived. Contact your PBX supplier.

Missed callsIf a call is not answered, the unit treats it as amissed call and is displayed. This lets youknow if you should view the caller list to seewho called while you were away.Even if only one missed call in the caller list isviewed (page 36), disappears from thedisplay. When you receive another new call,

is displayed again.Note:R Even when there are unviewed missed

calls, disappears from the standbydisplay if the following operation isperformed by one of the registeredhandsets:– Being replaced on the base unit or

charger.– Pressing M N.

Phonebook name displayWhen caller information is received and itmatches a phone number stored in thephonebook, the stored name in thephonebook is displayed and logged in thecaller list.

Call waiting and Caller IDcompatible (for Australia)If you subscribe to Caller ID service, yourhandset displays the 2nd caller’s informationwhile talking. After you hear a call waitingtone, the caller’s phone number will bedisplayed.You can answer the 2nd call, keeping the 1stcall on hold. Follow your service provider/telephone company instructions usingMR/ECON. (Recall/flash function)R If the phone number is stored in the

phonebook with its name, the caller’s namewill also be displayed.

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R Please contact your service provider/telephone company for details andavailability in your area.

For Caller ID Type II usersWhen you receive a 2nd call during aconversation, you will hear a signal tonefollowing the call waiting tone and theconversation will be interrupted or mutedfor a short period of time. This is not a faultof the product as these events are normal.R The tones are generated by your service

provider/telephone company.

For Call Waiting or Call WaitingCaller ID service users (for NewZealand)To use call waiting or Call Waiting Caller ID,you must first subscribe with your serviceprovider/telephone company.This feature allows you to receive calls whileyou are already talking on the phone. If youreceive a call while on the phone, you will heara call waiting tone.If you subscribe to both Caller ID and CallWaiting with Caller ID services, the 2ndcaller’s information is displayed after you hearthe call waiting tone on the handset.1 Press MR/ECON to answer the 2nd call.2 To switch between calls, press MR/ECON.Note:R Please contact your service provider/

telephone company for details andavailability of this service in your area.

Caller listImportant:R Make sure the unit’s date and time setting


Viewing the caller list and callingback1 M N

2 Press MCN to search from the most recentcall, or press MDN to search from theoldest call.R You can see the detailed information

about the caller by pressing MDetailNwhen in multiple display mode.

3 To call back, press M N.To exit, press M N.

Note:R If the entry has already been viewed or

answered, “ ” is displayed.R If you do not want to dial the area code

when making calls from the caller list, youcan store the area code which you want theunit to delete automatically (page 31).

Editing a caller’s phone numberThe caller’s telephone number, which is sentto your telephone from your local telephoneexchange, includes “0” and an area codeprefix. For local calls, “0” and the area codeprefix can be omitted. (for New Zealand)1 M N

2 MbN: Select the desired entry. a MDetailN3 MMenuN a MbN: “Edit” a MOKN4 Edit the number.5 M N

Erasing selected callerinformation1 M N

2 MbN: Select the desired entry.3 MEraseN a MbN: “Yes” a MOKN aM N

Erasing all caller information1 M N

2 MEraseN a MbN: “Yes” a MOKN aM N

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Answering systemThe answering system can answer and recordcalls for you when you are unavailable toanswer the phone.You can also record phoneconversations (page 15).You can also set the unit to play a greetingmessage but not to record caller messages byselecting “Greeting Only” as the recordingtime setting (page 42).Important:R Make sure the unit’s date and time setting

is correct (page 13).R The unit’s answering system will not

answer incoming calls on your FaxAbilitynumber. (for New Zealand)

Memory capacity (including yourgreeting message)The total recording capacity is about 40minutes. A maximum of 64 messages can berecorded.Note:R When message memory becomes full:

– “Messages Full” is shown on thehandset display.

– If you use the pre-recorded greetingmessage, the unit automatically switchesto another pre-recorded greetingmessage asking callers to call againlater.

– If you recorded your own greetingmessage, the same message is stillannounced to callers even though theirmessages are not recorded.

Turning the answeringsystem on/offThe answering system is preset to on.1 To turn on:MMenuN (right soft key) #327To turn off:MMenuN (right soft key) #328

2 M N

Note:R When the answering system is turned on,

is displayed next to the battery icon.

Greeting messageWhen the unit answers a call, a greetingmessage is played to callers.You can use either:– your own greeting message– a pre-recorded greeting message

Recording your greeting message1 MMenuN (right soft key) #3022 MbN: “Yes” a MOKN3 After a beep sounds, hold the handset

about 20 cm away and speak clearly intothe microphone (2 minutes and 30seconds max.).

4 Press MStopN to stop recording. aM N

Using a pre-recorded greetingmessageThe unit provides 2 pre-recorded greetingmessages:– If you erase or do not record your own

greeting message, the unit plays apre-recorded greeting asking callers toleave a message.

– If the message recording time (page 42)is set to “Greeting Only”, callers’messages are not recorded and the unitplays a different pre-recorded greetingmessage asking callers to call again.

Resetting to a pre-recorded greetingmessageIf you want to use a pre-recorded greetingmessage once you record your own greetingmessage, you need to erase your owngreeting message.1 MMenuN (right soft key) #304

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2 MOKN a M N

Playing back the greetingmessage1 MMenuN (right soft key) #3032 M N

Listening to messagesWhen new messages have been recorded,

is displayed on the handset with the totalnumber of new messages.1 To listen to new messages:MMenuN (right soft key) #323To listen to all messages:MMenuN (right soft key) #324

2 When finished, press M N.Note:R To switch to the receiver, press M N.

Listening to messages from themessage listYou can select the item to play back.1 MMenuN (right soft key) #3292 MbN: Select the desired item from the

message list. a MPlayNR You can erase the selected message

as follows:MMenuN a MbN: “Erase” a MOKNa MbN: “Yes” a MOKN

3 When finished, press M N.Note:R If the item has already been heard, “ ” is

displayed, even if it was heard usinganother handset.

R “Message” is displayed in the message listfor any recorded conversations or if the unitcannot receive caller information.

Operating the answering systemMMenuN (right soft key) a a MOKN

Key OperationMDN or MCN Adjust the receiver or speaker

volume (during playback)1 or MFN Repeat message

(during playback)*1

2 or MEN Skip message(during playback)*2

3 Enter the “Settings” menu

4 Play new messages5 Play all messages6 Play greeting message76 Record greeting message8 Turn answering system onMMenuN Pause message*3

9 orMStopN

Stop recording Stop playback

0 Turn answering system off

*4*4 Erase currently playingmessage

*5 Erase all messages*6 Reset to a pre-recorded

greeting message

*1 If pressed within the first 5 seconds of amessage, the previous message isplayed except when playing back fromthe message list.

*2 When you play a message from themessage list, the unit stops messageplayback and the display goes back to themessage list.

*3 To resume playback:MbN: “Play” a MOKN

*4 You can also erase as follows:MMenuN a MbN: “Erase” a MOKN aMbN: “Yes” a MOKN

Rewinding the messagePress and hold MFN until the unit plays thedesired part of the message.R During rewinding, the handset makes a

continuous beeping sound. Rewindingspeed may vary depending on the recordedmessage.

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R At the beginning of the message, the unitplays the message at normal speed.

Fast-forwarding the messagePress and hold MEN until the unit plays thedesired part of the message.R During fast-forwarding, the handset makes

a continuous beeping sound.Fast-forwarding speed may vary dependingon the recorded message.

R Even if you press and hold MEN when theend of this message is played, the nextmessage is played at normal speed.

Calling back (Caller IDsubscribers only)1 Press MMenuN during playback.2 MbN: “Call Back” a MOKN

Editing the number before calling back1 Press MMenuN during playback.2 MbN: “Edit & Call” a MOKN3 Edit the number. a M N

Erasing all messages1 MMenuN (right soft key) #3252 MbN: “Yes” a MOKN a M N

Advanced new messagealerting features

Audible message alertThis feature allows the handset to beep toinform you of a new message arrival whennew messages are recorded. The handsetbeeps 2 times every minute until you listen tothe messages, if the “Handset Beep”setting is turned on. The default setting is“Off”.1 MMenuN (right soft key) #339

2 MbN: Select the desired setting. a MOKNa M N

New message alert by a callThis feature allows you to receive anotification by phone when new messages arerecorded. The base unit calls a phone numberyou specify. You can then operate theanswering system remotely to listen to thenew message.To use this feature, you must:– store a phone number to which the unit

makes the call to.– turn on the new message alert setting.After you answer the new message alert call,you can listen to messages from that call(page 40).Important:R A new message alert is stopped 1 minute

after the unit starts to call. The unit will notretry the call even if the call is not answered.

Storing a phone number to which theunit makes an alert calln From the phonebook:

1 MMenuN (right soft key) #3382 MbN: “Notification to” a MOKNa MAddN

3 MbN: “Phonebook” a MOKN4 MbN: Select the desired phonebook

entry. a MOKN5 MbN: Select the desired phone number.a MOKN a M N

n By entering a phone number:1 MMenuN (right soft key) #3382 MbN: “Notification to” a MOKNa MAddN

3 MbN: “Manual” a MOKN4 Enter the desired name (16 characters

max.). a MOKN5 Enter the desired number (24 digits

max.). a MOKN 2 times a M N

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Turning on/off the new message alertsetting1 MMenuN (right soft key) #3382 MbN: “On/Off” a MOKN3 MbN: Select the desired setting. a MOKNa M N

Editing the set phone number1 MMenuN (right soft key) #3382 MbN: “Notification to” a MOKN3 MMenuN a MbN: “Edit” a MOKN4 Edit the name if necessary (16 characters

max.). a MOKN5 Edit the phone number if necessary (24

digits max.). a MOKN 2 times a M N

Erasing the set phone number1 MMenuN (right soft key) #3382 MbN: “Notification to” a MOKN3 MMenuN a MbN: “Erase” a MOKN4 MbN: “Yes” a MOKN a M NR The new message alert setting is

turned off.

Activating/inactivating the remoteaccess code to play messagesIf you activate this feature, you must enter theremote access code (page 40) to play thenew message from the new message alertcall. This is so that unauthorised partiescannot listen to your messages. The defaultsetting is “Inactivate”.– “Inactivate”: You can listen to the

message by pressing 4 to play newmessages (without entering the remoteaccess code).

– “Activate”: You must enter your remoteaccess code (page 40) and then press 4to play new message.

1 MMenuN (right soft key) #3382 MbN: “Remote Code” a MOKN

3 MbN: “Activate” or “Inactivate” aMOKN a M N

Listening to messagesAfter you answer the new message alert, youcan listen to the messages as follows.n When the remote access code is set to

“Inactivate”:Press 4 to play the new message duringthe announcement.

n When the remote access code is set to“Activate”:1 Enter the remote access code

(page 40) during the announcement.2 Press 4 to play the new message.

Note:R Within 10 seconds after listening to new

messages, you can press #9 during thecall to turn off the new message alert by acall feature.

R Even if the unit makes a new message alertcall, the handset redial list does not showthe record.

Remote operationUsing a touch-tone phone, you can call yourphone number from outside and access theunit to listen to messages or changeanswering system settings. The unit’s voiceguidance prompts you to press certain dialkeys to perform different operations.

Remote access codeA 3-digit remote access code must be enteredwhen operating the answering systemremotely. This code prevents unauthorisedparties from listening to your messagesremotely.Important:R In order to operate the answering system

remotely, you must first set a remoteaccess code.

1 MMenuN (right soft key) #306

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2 To turn on remote operation, enter thedesired 3-digit remote access code.

3 MOKN a M N

Deactivating remote operationPress * in step 2 on “Remote access code”,page 40.R The entered remote access code is deleted.

Using the answering systemremotely1 Dial your phone number from a

touch-tone phone.2 After the greeting message starts, enter

your remote access code.3 Follow the voice guidance prompts as

necessary or control the unit usingremote commands (page 41).

4 When finished, hang up.

Voice guidanceDuring remote operation, the unit’s voiceguidance starts and prompts you to press 1to perform a specific operation, or press 2 tolisten to more available operations.Note:R If you do not press any dial keys within 10

seconds after a voice guidance prompt, theunit disconnects your call.

Remote commandsYou can press dial keys to access certainanswering system functions without waiting forthe voice guidance to prompt you.

Key Operation1 Repeat message

(during playback)*1

2 Skip message(during playback)

4 Play new messages5 Play all messages

Key Operation6 Play greeting message7 Record greeting message9 Stop recording

Stop playback0 Turn answering system off*4 Erase currently playing message*5 Erase all messages*6 Reset to a pre-recorded greeting

message (during greeting messageplayback)

*# End remote operation(or hang up)

*1 If pressed within the first 5 seconds of amessage, the previous message isplayed.

Turning on the answering systemremotely1 Dial your phone number from a

touch-tone phone.2 Let the phone ring 15 times.R A long beep is heard.

3 Enter your remote access code within 10seconds after the long beep.R The greeting message is played back.R You can either hang up, or enter your

remote access code again and beginremote operation (page 40).

Answering system settings

Call screeningWhile a caller is leaving a message, you canlisten to the call through the handset’sspeaker. To adjust the speaker volume, pressMDN or MCN repeatedly. You can answer the callby pressing M N on the handset. Callscreening can be set for each handset. Thedefault setting is “On”.1 MMenuN (right soft key) #310

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2 MbN: Select the desired setting. a MOKNa M N

Number of rings before the unitanswers a callYou can change the number of times thephone rings “Number of Rings” before theunit answers a call. You can select 2 to 9rings, or “Auto”. The default setting is “5 Rings”.“Auto”: The unit’s answering system answersat the end of the 2nd ring when newmessages have been recorded, or at the endof the 5th ring when there are no newmessages. If you call your phone from outsideto listen to new messages (page 41), youknow that there are no new messages whenthe phone rings for the 3rd time. You can thenhang up without being charged for the call.1 MMenuN (right soft key) #2112 MbN: Select the desired setting. a MOKNa M N

For service provider voice mailsubscribers (for Australia)To receive voice mail and use the answeringsystem properly, please note the following:R “Voice mail” is a service provided by your

service provider/telephone company(page 47). You will need to first subscribeor activate this service through your serviceprovider/telephone company. Contact yourservice provider/telephone company onhow to operate this service and how youwill be notified that you have messages onyour voice mail.To use this service, you will be required toleave your answering machine off on yourunit.This will allow the voice mail to receive anymessages.

R To use the unit’s answering machine ratherthan the voice mail service provided byyour service provider/telephone company,please contact your service provider/telephone company to have it removed ordeactivated permanently or temporarily.

Alternatively you can leave this serviceconnected and change the “Number ofRings” to a shorter duration on your unitso your unit’s answering machine can pickup the call prior to the voice mail providedby your service provider/telephonecompany.

For Telecom Call Minder orTelstraClear Message Mailboxservice subscribers (for New Zealand)To receive Call Minder or Message Mailboxmessages and use the unit’s answeringsystem properly, please note the following:R “Call Minder” and “Message Mailbox” are

services provided by your service provider/telephone company (page 47). You willneed to first subscribe or activate thisservice through your service provider/telephone company. Contact your serviceprovider/telephone company on how tooperate this service and how you will benotified that you have messages. To usethis service you will be required to leaveyour answering machine off on your unit(page 37). This will allow the service toreceive any messages.

R To use the unit’s answering machine ratherthan the service provided by your serviceprovider/telephone company, pleasecontact your service provider/telephonecompany to have it removed or deactivatedpermanently or temporarily. Alternativelyyou can leave this service connected andchange the “Number of Rings” to ashorter duration on your unit so your unit’sanswering machine can pick up the callprior to the service provided by your serviceprovider/telephone company.

Caller’s recording timeYou can change the maximum messagerecording time allowed for each caller. Thedefault setting is “3 Minutes”.1 MMenuN (right soft key) #3052 MbN: Select the desired setting. a MOKNa M N

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Selecting “Greeting Only”You can select “Greeting Only” which setsthe unit to announce a greeting message tocallers but not record messages.Select “Greeting Only” in step 2 on“Caller’s recording time”, page 42.Note:R When you select “Greeting Only”:

– If you do not record your own message,the unit will play the pre-recordedgreeting-only message asking callers tocall again later.

– If you use your own message, record thegreeting-only message asking callers tocall again later (page 37).

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Smartphone integrationYou can install the free Smartphone Connectapp on your smartphone and use yoursmartphone as an extension of your phonesystem. The following features are availablewhen using the app.– Making and receiving calls using your

landline– Making and receiving intercom calls– Playing answering system messages– Checking your call log– Copying phonebook entries from your

smartphone to your phone system– Transferring landline calls between your

smartphone and your handsets– Copying images from your smartphone to

your handsets to be used as wallpaperpatterns (Android™ version only)

– Copying the ringtone from your smartphoneto your handsets (Android version only)

RequirementsR iPhone 4, iPhone 4S, iPhone 5, iPad, or

iPad mini (iOS 5.0 or later)orAn Android device (Android 4.0 or later)

R The Smartphone Connect app (seepage 45)

R A wireless router (IEEE 802.11g or IEEE802.11n recommended)

R You must configure both your base unit andyour smartphone to connect wirelessly toyour home network via your wireless router.

R In order to use most of the app’s features,your smartphone needs to be connected tothe same wireless router as your base unit.(You cannot use these features while awayfrom home.)

Functionality informationR The app may not function properly

depending on system environment, such asyour smartphone model, peripheralsconnected to your smartphone, and theapps installed on your smartphone.

TrademarksR Android is a trademark of Google Inc.

R iPhone and iPad are trademarks of AppleInc.

R Wi-Fi® is a registered mark of the Wi-FiAlliance.

R All other trademarks identified herein arethe property of their respective owners.

Network settingsBefore you beginConfirm the following before you configure thebase unit to connect wirelessly to your homenetwork.R Make sure your wireless router is turned on

and functioning.R Make sure that you know your wireless

router’s Wi-Fi settings, including its SSID(wireless network name), securitypassword, etc. In some situations, you mayalso need to know the IP-related settingsrequired in order for the base unit toconnect to your wireless router, includingyour wireless router’s IP address, subnetmask, etc.

R Make sure you have the operatinginstructions included with your wirelessrouter handy.

Typical configuration (DHCP)1 MMenuN (right soft key) #5232 MbN: “Search for Networks” a MOKNR The base unit searches for available

wireless networks and“Searching...” is displayed.

R When searching is complete, a list ofavailable wireless networks isdisplayed, including the SSID, securitysetting, and signal strength.

R The base unit cannot find your wirelessrouter if the wireless router does notbroadcast its SSID. If there is a “stealthmode” setting, turn it off; if there is a“SSID broadcast” setting, turn it on.Change the appropriate setting beforeperforming this procedure, and thenchange it back when finished.

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3 MbN: Select your wireless router’s SSID.a MOKN

4 Confirm the SSID and then press MOKN.5 Enter the password required to access

the wireless network. a MOKNR After the base unit connects to the

wireless router, “Connected to” andyour wireless router’s SSID isdisplayed.

6 M N

Simplified configuration (WPS,DHCP)This procedure requires a wireless router thatsupports WPS. If your wireless router supportsWPS, make sure the feature is turned on, andlocate its WPS button before beginning thisprocedure. The WPS button is typicallylabelled “WPS” or has two curved arrows on it.1 MMenuN (right soft key) #5232 MbN: “WPS (Easy Setup)” a MOKN3 Press the WPS button on your wireless

router and then press MOKN on thehandset.R The base unit searches for your

wireless router and “Searching...”is displayed.

R After the wireless router is found, thebase unit’s Wi-Fi settings will becompleted automatically. When thesetup is complete, “Connected to”and your wireless router’s SSID isdisplayed.

4 M N

Advanced configuration (static IPsettings)After using the procedure explained in “Typicalconfiguration (DHCP)”, page 44, or “Simplifiedconfiguration (WPS, DHCP)”, page 45, usethe procedure below to set the base unit’s IPsettings manually if necessary.This procedure is not necessary for mostusers.1 MMenuN (right soft key) #500

2 MbN: “Manual (Static)” a MOKN3 MbN: Select the desired item. a MOKN4 Enter the desired setting. a MOKNR Press MFEN to move the cursor if

necessary.5 Set the other items as necessary.6 MbN: “<Save>” a MOKN a M N

Smartphone Connect appOnce you have configured the base unit’sWi-Fi and network settings, you are ready todownload the Smartphone Connect app.Download information is available at the webpage listed below.

www.panasonic.net/pcc/support/tel/air

For information about using the app, refer tothe Smartphone Connect App Guide, which isavailable for download at the web page listedabove.

Other network features

Wi-Fi repeater modeYou can increase the signal range of yourwireless network by turning on the base unit’sWi-Fi repeater mode feature.1 MMenuN (right soft key) #5382 MbN: Select the desired setting. a MOKNImportant:R If using Wi-Fi repeater mode, do not place

the base unit and your wireless router tooclose to each other. If they are too close,using Wi-Fi repeater mode can cause thesound to cut out briefly during landline calls.

R Do not use Wi-Fi repeater mode if youalready have a Wi-Fi range extender. If you

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already have a Wi-Fi range extender, usingWi-Fi repeater mode can cause networkproblems such as not being able to accessthe Internet, and the sound may cut outbriefly during landline calls.

Confirming network status1 MMenuN (right soft key) #5262 MbN and MFEN: Display the desired

information. a M N

Confirming your wirelessrouter’s Wi-Fi signal strength1 MMenuN (right soft key) #5372 Confirm the signal strength. a M N

Resetting the base unit’s networksettingsAll network-related settings will be reset to thedefault settings. No other information will bedeleted.1 MMenuN (right soft key) #7302 Enter the base unit PIN (default: “0000”).a MOKN

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Voice mail serviceFor AustraliaVoice mail is an automatic answering service offered by your service provider/telephonecompany.For New ZealandTo receive Call Minder or Message Mailbox messages, please note the following:“Call Minder” and “Message Mailbox” are automatic answering services offered by your serviceprovider/telephone company.For Australia and New ZealandAfter you subscribe to this service, your service provider/telephone company’s voice mail systemanswers calls for you when you are unavailable to answer the phone or when your line is busy.Messages are recorded by your service provider/telephone company, not your telephone.When you have new messages, is displayed on the handset if message indication service isavailable. Please contact your service provider/telephone company for details of this service.Important:R If still remains on the display even after you have listened to new messages, turn it off by

pressing and holding # for 2 seconds.R To use the voice mail service provided by your service provider/telephone company rather

than the unit’s answering system, turn off the answering system (page 37). For details, seepage 42.

Character entryThe dial keys are used to enter characters and numbers. Each dial key has multiple charactersassigned to it. The characters that can be entered depend on the character entry mode(page 47).– Press MFN or MEN to move the cursor left or right.– Press dial keys to enter characters and numbers.– Press MCN to erase the character or number highlighted by the cursor. Press and hold MCN to

erase all characters or numbers.– Press * (Aaa) to switch between uppercase and lowercase.– To enter another character located on the same dial key, press MEN to move the cursor to the

next space, then press the appropriate dial key.– If you do not press any dial key within 5 seconds after entering a character, the character is

fixed and the cursor moves to the next space.

Character entry modesThe available character entry modes are Alphabet (ABC), Numeric (0-9), Greek ( ),Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes exceptNumeric, you can select which character is entered by pressing a dial key repeatedly.When the unit displays the character entry screen:MR/ECON a MbN: Select a character entry mode. a MOKNNote:R in the following tables represents a single space.

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Alphabet character table (ABC)

z y1 2 3 4 5 6 7 8 9

Numeric entry table (0-9)

z y1 2 3 4 5 6 7 8 9

Greek character table ( )

z y1 2 3 4 5 6 7 8 9

Extended 1 character table ( )

z y1 2 3 4 5 6 7 8 9

R The following are used for both uppercase and lowercase:

Extended 2 character table ( )

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R The following are used for both uppercase and lowercase:

Cyrillic character table ( )

z y1 2 3 4 5 6 7 8 9

Error messagesDisplay message Cause/solutionBase no power or No link to base.Reconnect mainbase AC adaptor.

R The handset has lost communication with the base unit. Movecloser to the base unit and try again.

R Unplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again.

R The handset’s registration may have been cancelled.Re-register the handset (page 33).

CheckPhone Line

R The supplied telephone line cord has not been connected yetor not connected properly. Check the connections (page 9).

Error R Recording was too short. Try again.Memory Full R The phonebook memory is full. Erase unwanted entries

(page 19).R Message memory is full. Erase unwanted messages

(page 38).R The call barred list memory is full. Erase unwanted entries

(page 29).R The schedule alarm memory is full. Erase unwanted entries

(page 33).R The maximum number of base units (4) is already registered

to the handset. Cancel unused base unit registrations fromthe handset (page 34).

R Handset memory is full. Erase unwanted wallpaper images,photos, or ringtones (page 25).

Userechargeablebattery.

R A wrong type of battery such as Alkaline or Manganese wasinserted. Use only the rechargeable Ni-MH batteries noted onpage 3, 6.

You must firstsubscribeto Caller ID.

R You must subscribe to a Caller ID service. Once you receivecaller information after subscribing to a Caller ID service, thismessage will not be displayed.

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TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’sAC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on thehandset.

General use

Problem Cause/solutionThe handset does not turnon even after installingcharged batteries.

R Place the handset on the base unit or charger to turn on thehandset.

The unit does not work. R Make sure the batteries are installed correctly (page 9).R Fully charge the batteries (page 9).R Check the connections (page 9).R Unplug the base unit’s AC adaptor to reset the unit and turn off

the handset. Reconnect the adaptor, turn on the handset andtry again.

R The handset has not been registered to the base unit. Registerthe handset (page 33).

The handset display isblank or dark.

R The handset is in screen saver mode (page 13). Activate thehandset display again by:– pressing M N when on a call.– pressing M N at all other times.

R “LCD in charging” is set to “Off” while on charge.Change the setting (page 24).

R The handset is not turned on. Turn the power on (page 13).I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.

Your old telephone line cord may have a different wiringconfiguration.

R The base unit’s AC adaptor or telephone line cord is notconnected. Check the connections.

R Disconnect the base unit from the telephone line and connectthe line to a known working telephone. If the workingtelephone operates properly, contact our service personnel tohave the unit repaired. If the working telephone does notoperate properly, contact your service provider/telephonecompany.

The handset beeps. R New messages have been recorded. Listen to the newmessages (page 38).

The handset displaybegins operatingautomatically.

R Demonstration mode is activated. Please connect thetelephone line cord to the telephone line socket (page 9).

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Menu list

Problem Cause/solutionThe display is in alanguage I cannot read.

R Change the display language (page 13).

I cannot activate the ecomode.

R You cannot set eco mode when you set the DECT repeatermode “On”. If required, set the DECT repeater mode to “Off”(page 34).

I cannot display thewallpaper.

R Wallpaper is displayed in the standby mode only when youselect “Digital(Small)” or “Off” for the clock setting.Change the clock setting (page 24).

I cannot register a handsetto a base unit.

R The maximum number of base units (4) is already registered tothe handset. Cancel unused base unit registrations from thehandset (page 34).

R The maximum number of handsets (6) is already registered tothe base unit. Cancel unused handset registrations from thebase unit (page 34).

R You entered the wrong PIN. If you forget your PIN, contact anauthorised service centre.

Battery recharge

Problem Cause/solutionThe handset beeps and/or

flashes.R Battery charge is low. Fully charge the batteries (page 9).

I fully charged thebatteries, but– still flashes or– the operating time

seems to be shorter.

R Clean the battery ends ( , ) and the charge contacts witha dry cloth and charge again.

R It is time to replace the batteries (page 9).

Making/answering calls, intercom

Problem Cause/solution is displayed. R The handset is too far from the base unit. Move closer.

R The base unit’s AC adaptor is not properly connected.Reconnect AC adaptor to the base unit.

R The handset is not registered to the base unit. Register it(page 33).

R Activating one touch eco mode reduces the range of the baseunit in standby mode. If required, turn eco mode off (page 13).

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Problem Cause/solutionNoise is heard, sound cutsin and out.

R You are using the handset or base unit in an area with highelectrical interference. Re-position the base unit and use thehandset away from sources of interference.

R Move closer to the base unit.R If you use a DSL/ADSL service, we recommend connecting a

filter (contact your DSL/ADSL service provider) to thetelephone line between the base unit and the telephone linesocket. Contact your DSL/ADSL provider for details. (forAustralia)

R If you use a DSL/ADSL (JetStream) service, we recommendthat you contact your DSL/ADSL service provider to have aDSL/ADSL Splitter installed. We do not recommend the use ofgeneric DSL/ADSL filters. Contact your DSL/ADSL serviceprovider for details. (for New Zealand)

R The wireless network is congested. When using a smartphoneto talk on landline calls (page 44), sound may cut out if largeamounts of data are transmitted over the wireless network,such as when streaming video, downloading or uploadinglarge files, etc.

R The base unit’s Wi-Fi repeater mode feature is turned on andthe base unit is too close to your wireless router. Turn Wi-Firepeater mode off (page 45), or place the base unit and yourwireless router further from each other.

R The base unit’s Wi-Fi repeater mode feature is turned on andyou are also using a Wi-Fi range extender. Do not use Wi-Firepeater mode if you already have a Wi-Fi range extender.

Sound quality seems to begetting worse.

R You have registered a handset that is not recommended(page 4). The clearest sound quality is only possible byregistering the recommended handset.

The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 14,23).

R Night mode is turned on. Turn it off (page 28).I cannot make a call. R If you are using a BT double adaptor to connect the unit,

remove the adaptor and connect the unit to the phone wallsocket directly. If the unit operates properly, check or replacethe adaptor. (for New Zealand)

R You dialled a call restricted number (page 31).R The key lock feature is turned on. Turn it off (page 16).R The unit is not designed to be used with rotary/pulse dialling

services.

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Caller ID

Problem Cause/solutionCaller information is notdisplayed.

R You must subscribe to a Caller ID service. Contact yourservice provider/telephone company for details.

R If your unit is connected to any additional telephoneequipment, remove and plug the unit directly into the wallsocket.

R If you use a DSL/ADSL service, we recommend connecting afilter (contact your DSL/ADSL service provider) to thetelephone line between the base unit and the telephone linesocket. Contact your DSL/ADSL provider for details. (forAustralia)

R If you use a DSL/ADSL (JetStream) service, we recommendthat you contact your DSL/ADSL service provider to have aDSL/ADSL Splitter installed. We do not recommend the use ofgeneric DSL/ADSL filters. Contact your DSL/ADSL serviceprovider for details. (for New Zealand)

R Other telephone equipment may be interfering with this unit.Disconnect the other equipment and try again. (for Australia)

R Other telephone equipment such as a monitored Burglar Alarmor the modem in the SKY Digital decoder may be interferingwith this unit. Disconnect the other equipment and try again.(for New Zealand)

Caller information is slowto display.

R Depending on your service provider/telephone company, theunit may display the caller’s information at the 2nd ring or later.Set the first ring to “Off” (page 23).

R Move closer to the base unit.Time on the unit hasshifted.

R Incorrect time information from incoming Caller ID changes thetime. Set the time adjustment to “Manual” (off) (page 23).

Answering system

Problem Cause/solutionThe unit does not recordnew messages.

R The answering system is turned off. Turn it on (page 37).R The message memory is full. Erase unwanted messages

(page 39).R The recording time is set to “Greeting Only”. Change the

setting (page 42).R If you subscribe to a voice mail service, messages are

recorded by your service provider/telephone company, notyour telephone. Change the unit’s number of rings setting orcontact your service provider/telephone company (page 42).

I cannot operate theanswering systemremotely.

R The remote access code is not set. Set the remote accesscode (page 40).

R You are entering the wrong remote access code. If you haveforgotten your remote access code, enter the remote accesscode setting to check your current code (page 40).

R The answering system is turned off. Turn it on (page 41).

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Problem Cause/solutionThe unit does not emit thespecified number of rings.

R If the first ring is turned off, the number of rings decreases by 1from the specified number of rings.

Liquid damage

Problem Cause/solutionLiquid or other form ofmoisture has entered thehandset/base unit.

R Disconnect the AC adaptor and telephone line cord from thebase unit. Remove the batteries from the handset and leave todry for at least 3 days. After the handset/base unit arecompletely dry, reconnect the AC adaptor and telephone linecord. Insert the batteries and charge fully before use. If the unitdoes not work properly, contact an authorised service centre.

Caution:R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

Network connection troubleshootingProblem Cause/solutionI am having troubleconnecting.

R Your wireless router is not turned or is not functioning. Refer tothe operating instructions included with your wireless router.

R Your smartphone is not connected to your wireless router. Checkyour smartphone’s Wi-Fi settings. Refer to the operatinginstructions included with your smartphone.

R The SSID (wireless network name), security type, or passwordassigned to the wireless router has been changed. Configure thebase unit again using the procedure described in “Typicalconfiguration (DHCP)”, page 44, or “Simplified configuration(WPS, DHCP)”, page 45.

R Confirm the base unit’s Wi-Fi and IP settings using the proceduredescribed in “Confirming network status”, page 46.

R If your wireless router’s client isolation feature (a feature thatprevents wireless devices connected to the same wireless routerfrom communicating with each other) is turned on, your base unitand your smartphone will not be able to communicate with eachother. Refer to the operating instructions included with yourwireless router and make sure that this feature is turned off.

R The base unit’s network settings are incorrect. Reset the baseunit’s network settings (page 46) and configure the networksettings again.

My smartphone andother devices cannotaccess the Internetsince I turned on Wi-Firepeater mode.

R Do not use Wi-Fi repeater mode (page 45) if you already have aWi-Fi range extender.

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Problem Cause/solution“Failed toconnect” is displayed.

If you selected “Search for Networks” when configuring thebase unitR You entered the wrong password when configuring the base unit

to connect to your wireless router. Confirm the password and tryagain. If your wireless router is configured to use a hexadecimalpassword, enter the correct password using numbers 0-9 andletters a-f.

If you selected “WPS (Easy Setup)” when configuring thebase unitR Your wireless router uses WEP encryption. Configure the

wireless router to use another type of encryption, such asWPA2-PSK (AES) encryption, and try again.

R Your wireless router’s “stealth mode” feature is turned on, or its“SSID broadcast” feature is turned off. Change this setting beforeconfiguring the base unit to connect to your wireless router, andthen change it back when finished.

If you have configured your wireless router to use MACaddress filteringR Make sure you add the base unit’s MAC address to the list of

authorised MAC addresses. If the base unit’s Wi-Fi repeatermode feature is turned on, the base unit has two MAC addresses(“<MAC Addr.(Client)>” and “<MAC Addr.(AP)>”). Addthem both to the list.

“Wrong Password” isdisplayed.

R You entered the wrong password when configuring the base unitto connect to your wireless router. Confirm the password and tryagain.

“IP Addressconflicts” isdisplayed.

R The IP address assigned to the base unit is also assigned toanother device on your network. Check the IP address settings ofthe base unit and other devices on the network.

“Cannot obtain IPAddress” is displayed.

R Your wireless router does not support DHCP, or the DHCPfeature of your wireless router is turned off. If your wireless routersupports DHCP, make sure that its DHCP feature is turned on. IfDHCP is not available, set the base unit’s IP settings manually.See “Advanced configuration (static IP settings)”, page 45.

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Warranty (for New Zealand)Panasonic New Zealand undertakes to:

Repair or at its option, replace without cost to the owner, either for material or labour,

part which is found to be defective within two years of the date of purchase.

THIS EXPRESS WARRANTY DOES NOT COVER:

IF YOUR PANASONIC PRODUCT FAILS WITHIN THE

WARRANTY PERIOD:

Take it to the Authorised Panasonic Dealer from whom you purchased the product

will repair it (or arrange to have it repaired) during their normal business

enquiries regarding warranty or otherwise, please call – Customer

e Tel. No.: (09) 272 0178

NOTE: THIS EXPRESS WARRANTY IS OFFERED AS AN

BENEFIT AND DOES NOT AFFECT YOUR LEGAL

1) Pick up and delivery.

2) Batteries.

3) Repairs when the product has not been used in accordance with the Operating

Instructions Manual or has been modified.

4) Normal maintenance and cleaning as required in the product’s Operating

Instructions Manual.

5) Service calls to: a Correct the set up of the product

b Instruct you how to use the product

c Replace fuses or correct your building’s wiring

6) Damage to the product caused by accident, misuse or Act of God.

7) Repairs when the product has been dismantled, repaired, modified or serviced

by other than a Panasonic Authorised Dealer authorised to service that type of

product.

any

Centr

All

who

RIGHTS.

EXTRA

Support

hours.

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IndexA Additional base units: 33

Additional handsets: 33Alarm: 27Answering calls: 14Answering system: 37

Call screening: 41Erasing messages: 38, 39, 41Greeting message: 37Greeting only: 42Listening to messages: 38, 41Message list: 38New message alerting: 39Number of rings: 42Recording time: 42Remote access code: 40Remote operation: 40Turning on/off: 37

Area code: 31Auto intercom: 16Auto talk: 14, 25

B Baby monitor: 29Base unit

Cancelling: 34Resetting: 32Selecting: 34

Battery: 9, 10C Calendar: 32

Call restriction: 31Call share: 16Call Waiting: 36Call waiting and Caller ID compatible: 35Call Waiting Caller ID: 36Caller ID service: 35Caller list: 36Caller list edit: 36Category: 18Chain dial: 19Character entry: 47Conference calls: 16Control type: 11

D Date and time: 13DECT repeater: 34Direct command code: 21Display

Clock: 24Colour: 24Contrast: 24Display mode: 24

Language: 13LCD backlight: 24Wallpaper: 24

E Eco mode: 13Equalizer: 15Error messages: 49

F First ring: 23H Handset

Deregistration: 34Name: 31Registration: 33

Hold: 14I Incoming call barring: 29

Intercom: 16K Key finder: 24, 26

Key lock: 16Keytones: 25

M Making calls: 14Missed calls: 35Mute: 15

N Night mode: 28Noise reduction: 15

P Pause: 14Phonebook: 18PIN: 32Power failure: 10Power on/off: 13Privacy mode: 25

R Recall/flash: 15Recording telephone conversations: 15Redialling: 14Region setting: 32Ringer tone: 23

S Schedule: 32Smartphone integration

Network connectiontroubleshooting: 54Network settings: 44Network status: 46Smartphone Connect app: 45Wi-Fi repeater mode: 45

Speakerphone: 14Speed dial: 20

T Time adjustment: 23Transferring calls: 16Troubleshooting: 50

V Voice mail: 47Volume

Receiver: 14Ringer (Handset): 14, 23

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Speaker: 14

58

Index

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59

Notes

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For your future referenceWe recommend keeping a record of the following information to assist with any repair underwarranty.

Serial No. Date of purchase(found on the bottom of the base unit)Name and address of dealer

Attach your purchase receipt here.

For AustraliaCustomer Care Centre Tel. No.: 132600or website www.panasonic.com.auFor New ZealandCustomer Care Centre Tel. No.: (09) 272 0178 or website www.panasonic.co.nz

Sales Department:

1 Innovation Road, Macquarie Park NSW 2113, Australia

Sales Department:

350 Te Irirangi Drive, East Tamaki, Private Bag 14911 Panmure, Auckland, New Zealand

Phone: (09) 272 0100

Fax: (09) 272 0137

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

© Panasonic System Networks Co., Ltd. 2013

*PNQX6113ZA**PNQX6113ZA*

PNQX6113ZA TT0713MG0 (E)

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Documents

Premium Design Phone with Smartphone Connect Model No. KX … · 2020. 3. 2. · Premium Design Phone with Smartphone Connect Model No. KX-PRW120AZ Before initial use, see “Getting