25
Predictive App Marketing Bringing Analytics and Marketing Together to Drive Personalised Engagement

Predictive App Marketing | Localytics @ Apps World 2015

Embed Size (px)

Citation preview

Page 1: Predictive App Marketing | Localytics @ Apps World 2015

Predictive App Marketing Bringing Analytics and Marketing Together to Drive Personalised Engagement

Page 2: Predictive App Marketing | Localytics @ Apps World 2015

2

Empowering businesses to provide the best app experiences

Launched 2009 | Offices: Boston, San Francisco, London | 200 Employees

$59.8M total raised | $35M round led by Sapphire in March 2015 | $16M round led by Foundation in Feb 2014

Page 3: Predictive App Marketing | Localytics @ Apps World 2015

3 3

Only Localytics Addresses the Entire App Lifecycle

Optimise & Automate •  Automate marketing efforts •  Dynamic campaign optimisation

Acquire users •  Connect spend to LTV •  Integrated with all major ad

networks and ad tracking partners

Analyse usage •  Powerful app analytics with funnels,

retention, segments •  Profiles and demographics

Engage users •  Push & in-app messaging •  Personalisation

Page 4: Predictive App Marketing | Localytics @ Apps World 2015

4

The World’s Leading Apps Leverage Localytics Media &

Entertainment Gaming Technology Travel & Lifestyle

eCommerce & Retail

Page 5: Predictive App Marketing | Localytics @ Apps World 2015

5

Entrepreneur, 2014

The $77 Billion Opportunity

Bitmoji App

•  In 2015: 1 billion smartphones will be sold – 2x more than personal computers sold

•  In 2016: 10 billion mobile internet devices will be active – compared to an estimated global population of 7.3 billion

•  In 2017: Revenue generated through apps will exceed $77 billion Entrepreneur 2014

Page 6: Predictive App Marketing | Localytics @ Apps World 2015

6

0.01 Jul 08 Jul 09 Jun

10 Jul 11

Jun 12

Oct 13

60

30

15

5 1.5

60 BILLION DOWNLOADS IN <5 YEARS BY APPLE’S APP STORE

DOWNLOADS (in billions)

Apple, 2013

We’re Competing at the App Store Level

Page 7: Predictive App Marketing | Localytics @ Apps World 2015

7

48,000 APPS ARE DOWNLOADED EVERY 60 SEC FROM APP STORE.

Mashable, 2014

Page 8: Predictive App Marketing | Localytics @ Apps World 2015

8

Nielsen, 2014

41 APPS INSTALLED ON THE AVERAGE US SMARTPHONE. …Now that’s a lot of competition!

We’re Competing at the Device Level

Page 9: Predictive App Marketing | Localytics @ Apps World 2015

9

Understand your customers deeply … We Can’t Forget About Our Users

Bitmoji App

Page 10: Predictive App Marketing | Localytics @ Apps World 2015

10

2009- 2012 2013 2014 2015 2016 2017

Analytics & User Insight (Segments, Funnels, Cohorts, etc.)

Engagement & Retention (targeted messaging)

Predictive App Marketing

Expectations Have Increased Over Time

Page 11: Predictive App Marketing | Localytics @ Apps World 2015

11

All Stages of the App Lifecycle

Predict Customer Behavior

Use all the data you have about your customers

Predictive App Marketing? What is

Know your next move with confidence

Inside and Outside the App to

and proactively engage and market to customers at

Page 12: Predictive App Marketing | Localytics @ Apps World 2015

12

●  Which promotions did Tom respond to?

●  How many purchases has he made in the last 3 months?

●  What is his Lifetime Value?

●  What products has he purchased in the past?

Descriptive Analytics/Business Intelligence answers

Bitmoji App

Page 13: Predictive App Marketing | Localytics @ Apps World 2015

13

●  What promotions is Tom likely to respond to?

●  How many times will he shop with us in the next 3 months?

●  What is his LTV for the next 2 years?

●  How likely is he to buy product x?

Predictive Analytics helps us understand

Bitmoji App

Page 14: Predictive App Marketing | Localytics @ Apps World 2015

14

Localytics’ Vision for Predictive App Marketing

Page 15: Predictive App Marketing | Localytics @ Apps World 2015

15

Engage

Acquisition Engagement Retention

Acquire

Predictive App Marketing aligns with the App Lifecycle

Retain

Page 16: Predictive App Marketing | Localytics @ Apps World 2015

16

Acquire: Descriptive Analytics

Page 17: Predictive App Marketing | Localytics @ Apps World 2015

17

●  Where to spend your next ad dollar ●  Start thinking about who will be your

next most valuable customer

●  Know which campaigns have the potential to drive your most valuable customers, before you run them

Acquire

A predictive model helps you acquire the right customers

Page 18: Predictive App Marketing | Localytics @ Apps World 2015

18

54%

15%

Only 15% of people who click on a generic push message convert.

A staggering 54% of people who click on a segmented push message end up converting.

Rich segmentation and conversion go hand-in-hand

Localytics 2014

Page 19: Predictive App Marketing | Localytics @ Apps World 2015

19

Engagement: Targeting based on Descriptive Analytics

Page 20: Predictive App Marketing | Localytics @ Apps World 2015

20

●  Forecast engagement & predict your users’ next move

●  Segment users based on key

correlation data to identify key behaviors and future actions

●  Proactively engage with users who

have a high propensity to convert/buy, etc. by sending personalised messaging

Engage

Acquire

A predictive model activates individual relationships

Page 21: Predictive App Marketing | Localytics @ Apps World 2015

21

Retention: Targeting based on Descriptive Analytics

Page 22: Predictive App Marketing | Localytics @ Apps World 2015

22

●  Predict and engage with at-risk customers, long before you have to win them back

●  Find your most loyal users or

those who are at high risk to churn - so that you can nurture them into being lifelong customers at the onset

Engage

Acquire

A predictive model minimizes churn and builds loyalty

Retain

Page 23: Predictive App Marketing | Localytics @ Apps World 2015

23 23

Successful strategies leverage Descriptive and Predictive

Optimise & Automate •  Automate marketing efforts •  Dynamic campaign optimisation

Acquire users •  Connect spend to LTV •  Integrated with all major ad

networks and ad tracking partners

Analyse usage •  Powerful app analytics with funnels,

retention, segments •  Profiles and demographics

Engage users •  Push & in-app messaging •  Personalisation

Page 24: Predictive App Marketing | Localytics @ Apps World 2015

24

ü  Acquisition ü  Engagement ü  Retention Visit us at Booth 201A Email [email protected]

Request your free app consulting review

Photo Credit: Markus Spiering, 2015

Page 25: Predictive App Marketing | Localytics @ Apps World 2015

25 25

Let’s talk!

VISIT OUR LONDON OFFICE

22 Long Acre London WC2E 9LY, UK

Trevor Hawley Senior Account Executive, EMEA

E [email protected] M +44 (0) 781 808 6852