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Build Smarter Apps with the Predictive Vision Service

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Page 1: Build Smarter Apps with the Predictive Vision Service
Page 2: Build Smarter Apps with the Predictive Vision Service

Forward-Looking StatementStatement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 3: Build Smarter Apps with the Predictive Vision Service

Go Social!

Salesforce Developers

Salesforce Developers

Salesforce Developers

The video will be posted to YouTube & thewebinar recap page (same URL as registration).

This webinar is being recorded!

@salesforcedevs / #forcewebinar

Page 4: Build Smarter Apps with the Predictive Vision Service

▪ Don’t wait until the end to ask your question! – Technical support will answer questions starting now.

▪ Respect Q&A etiquette– Please don’t repeat questions. The support team is

working their way down the queue.

▪ Stick around for live Q&A at the end– Speakers will tackle more questions at the end, time-

allowing.

▪ Head to Developer Forums– More questions? Visit

developer.salesforce.com/forums

Have Questions?

Page 5: Build Smarter Apps with the Predictive Vision Service

Predictive Services

Predictive Vision Michael Machado

Senior Product Manager

Page 6: Build Smarter Apps with the Predictive Vision Service

Everyone and every thing is connected

Mainframe /Terminal

Client / Server

100Kmainframes

10MPCs

AI

IoTMobile

SocialCloud

mobile phones6B 75B

smart things

A Smarter World

Page 7: Build Smarter Apps with the Predictive Vision Service

Discover

Recommend

AutomatePredic

t

Everyone can build AI-powered apps fastUsing clicks or code

Deeply embedded in the Salesforce PlatformWorkflow, objects, & components all smarter

Quickly use the latest intelligent algorithmsRecommendation and Predictive Vision Services

AI in the Salesforce PlatformBuild Smarter with Einstein

Page 8: Build Smarter Apps with the Predictive Vision Service

Introducing: Predictive Vision & Sentiment Services

`

Leverage existing and train your own deep learning models to recognize and classify

imagesAccess deep learning models to classify

the sentiment of text

Predictive Vision Service Predictive Sentiment Service

Predictive Sentiment Service

Get started today!

Visit MetaMind.io

BETA

Page 9: Build Smarter Apps with the Predictive Vision Service

Customer Success Platform

Customer

Facing

UserGenerated

BusinessGenerated

Technology

CPG

Retail

Oil and Gas

Financial ServicesIndustrial

Manufacturing

Transportation

Hospitality

Healthcare

Life Sciences

From SMB to EnterpriseImage Recognition Applies to Your Business

Page 10: Build Smarter Apps with the Predictive Vision Service

Pixels

Edges

Object parts

Objects

Deep Learning Image Classification in Action

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Class 1 Class 2 Class 3

Train

Predict Class 3

Integrate

Custom Classification

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#forcewebinar

UseCase

Ecommerce MetaData Tagging Field Service Consumer

Product Sales But wait,

There’s More!

Problem Influx of untagged images on their site

Difficult for Service agents to manually identify and input

products and model versions

Time consuming process for CPG

sales reps to identify out of stock items

• Retail Store Performance Tracking

• Social Media Monitoring

• Self- Service Support and issue identification

• Compliance and security monitoring

• Remote equipment monitoring

Data Collecti

onProcess

- Identified top search and metadata tags

- Leveraged public and internal data sources

- Created new photo gathering feature within their field rep app

- Incorporated image capture as part rep inventory eval process

Outcome

- 30 Million images tagged monthly

- Increase in customer acquisition and conversion rates

- Decrease time to resolution

- Decrease need for multiple visits due to inadequate parts

- Rapidly ID in/out-of-stock SKUs

- Increased sales rep productivity

Predictive Vision Service in Action

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Demo andImplementation Overview

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Getting Started with PVS

Sign-Up

Authentication with

Force.com

&

Heroku (coming soon)

Fully managed machine learning

service.

Thorough API Documentation with

Curl and Apex

Other language wrappers available

Quickly trial the core functionality:

Predict w/ Pre-Trained Classifiers

Train Your Own w/ pre-loaded

dataset

Bring your own use case and data

Quick StartsDocumentation

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Visit us!

• www.MetaMind.io to learn more and sign-up• http://docs.metamind.io/v1/docs for Documentation

and best practices• And, if you need help as you go through these steps,

check out the Predictive Services Developer Forum to get feedback:https://developer.salesforce.com/forums/ForumsCategories

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SurveyYour feedback is crucial to the successof our webinar programs. Thank you!

https://bit.ly/PredictiveVision

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Q & A

Try Trailhead: trailhead.salesforce.comJoin the conversation: @salesforcedevs

Page 18: Build Smarter Apps with the Predictive Vision Service

Thank You