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7/31/2019 Ppt 151108
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5/23/2012 1NTPC Ltd.
BODY SPEAKS: THE
IMPORTANCE OF BODY LANGUAGE
Presented By:
Er. Yugdeep Narwat
Er. Utpal Tiwari
Er. Sangam Pal Gautam
Er. Sujit Patel
Er. Sheel Bhadra Parmar
Er. Vivek Minj
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How Does Body Speak?
- Like any spokenlanguage, body languagehas words, sentences
and punctuation.- Each gesture is like a
single word and oneword may have several
different meanings.
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BODILY SPEAKING
According to the social anthropologist,Edward T. Hall, in a normal conversationbetween two persons, less than 35% of
the social meanings is actually transmittedby words.
So, at least 65% of it is conveyed through
the body (non-verbal channel).
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Lets Examine How Body
Communicates, from head to toes
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HEAD
- Nodding the head
- Yes in most societies
- No in some parts of Greece, Yugoslavia,Bulgaria, and Turkey
- Tossing the head backward
- yes in Thailand, the Philippines, India, Laos
- Rocking head slowly, back and forth
- yes, Im listening in most Asian cultures
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FACE
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FACE
* Facial expressions reflect emotion,feelings and attitudes, but..
* The Asians are sometimes known as
- emotionless
- mixed-up emotion
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EYES
* Eye contacts
- Encouraged in America, Canada, Europe
- Rude in most Asian countries and in Africa
* Raising eyebrows
- Yes in Thailand and some Asian countries
- Hello in the Philippines
* Winking eye- Sharing secret in America and Europe
- flirtatious gesture in other countries
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EYES(Contd)
* Closed eyes
- bored or sleepy in America
- Im listening and concentrating. in Japan,Thailand, China
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EARS
* Ear grasp
- Im sorry. in parts of India
* Cupping the ear- I cant hear you. in all societies
* Pulling ear
- You are in my heart for Navajo Indians
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NOSE
* Holding the nose
- Something smells bad. universal
* Nose tap- Its confidential. England
- Watch out! or "Be careful. Italy
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NOSE
* Pointing to nose
- Its me. Japan
* Blowing nose- In most Asian countries, blowing the
nose at social gathering is disgusting.
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CHEEKS
* Cheek screw
- gesture of praise - Italy
- Thats crazy. Germany
* Cheek stroke
- pretty, attractive, success most Europe
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LIPS AND MOUTH
* Whistle, yawn, smile, bite, point, sneeze, spit, kiss..
* Kiss. In parts of Asia, kissing is considered an intimatesexual act and not permissible in public, even as a socialgreeting.
* Kissing sound. To attract attention in the Philippines, tobeckon a waiter in Mexico.
* Finger tip kiss. In France, it conveys several messages,Thats good! Thats great! Thats beautiful!.
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LIPS AND MOUTH(Contd)
* Spitting.
* Spitting in public is considered rude and crudein most Western cultures.
* In the PRC and many other Asian countries,spitting in public is to rid a persons waste
and, therefore, is healthy.
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THE LIP POINTING
* Lip pointing (a substitute for pointing withthe hand or finger) is common amongFilipinos, Native Americans, Puerto
Ricans, and many Latin Americans.
* Open mouth. Any display of the openmouth is considered very rude in most
countries.
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ARMS
* Some cultures, like the Italians, use thearms freely. Others, like the Japanese,are more reserved; it is considered
impolite to gesticulate with broadmovements of the arms.
* Folding arms are interpreted by some
social observers as a form of excludingself, I am taking a defensive posture, or
I disagree with what I am hearing.
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ARMS(Contd)
* Arms akimbo. In many cultures, thisstance signals aggression, resistance,impatience, or even anger.
* Arms behind back, hands grasped is asign of ease and control.
* Arms in front, hands grasped, commonpractice in most Asian countries, is a signof mutual respect for others.
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HANDS
* Of all the body parts, the hands areprobably used most for communicatingnon-verbally.
* Hand wavesare used for greetings,beckoning, or farewells.
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HANDS
* The Italian good-bye wave can beinterpreted by Americans as the gesture ofcome here.
* The American good-bye wave can beinterpreted in many parts of Europe and Latin
America as the signal for no.
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HANDS(Contd)
* Beckoning.
* The American way of getting attention (raisinga hand with the index finger raised above
head) could be considered rude in Japan, andalso means two in Germany.
* The American come here gesture could beseen as an insult in most Asian countries.
* In China, to beckon a waiter to refill your tea,simply turn your empty cup upside down.
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HANDS(Contd)
* Handshaking is a form ofgreeting in most Westerncultures.
* In the Middle East, a gentle gripis appropriate.
* In most Asian cultures, a gentlegrip and an avoidance of direct
eye contact is appropriate.
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HANDS
* Hand-holding amongthe same sex is acustom of special
friendship and respectin several MiddleEastern and Asiancountries.
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HANDS(Contd)
* Right hand. The right hand has specialsignificance in many societies. In certaincountries in the Middle East and in Asia, it
is best to present business cards or gifts,or to pass dishes of food, to get anattention, using only the right hand or both.
* Left hand is considered unclean in muchof the Middle East and in parts ofIndonesia.
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HANDS(Contd)
* Hang loose. (thumb and little fingerextended)
* could convey different meanings:
* in Hawaii, its a way of saying, Stay cool, orRelax.
* in Japan, it means six.
* In Mexico (do vertically), it means, Would youlike a drink?
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HANDS (Contd)
* Clapping hands.
* Russians and Chinese may use applauseto greet someone.
* In many central and eastern Europe,audience frequently clap in rhythm.
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FINGERS
* The O.K. signal. (the thumb andforefinger form a circle) means
* fine, or O.K. in most cultures,
* zero or worthless in some parts of Europe
* money in Japan
* an insult in Greece, Brazil, Italy, Turkey,
Russia and some other countries
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FINGERS(Contd)
* Thumb-up means:
* O.K. good job or fine in most cultures,
* Up yours! in Australia
* Five in Japan; One in Germany
* Avoid a thumb-up in these countries:Australia, New Zealand, Greece, Turkey,
Iran, Russia, and most African countries.
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FINGERS(Contd)
* Pointing.
* Pointing with the indexfinger is common in NorthAmerica and Europe.
* But it is considered impolitein Japan and China wherethey favor using the wholeopen hand.
* Malaysians prefer pointingwith the thumb.
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LEGS AND FEET
* In Asia, do not point with your toes.
* In Asia and some European countries, puttingfeet up on a desk or any other piece of furnitureis very disrespectful.
* Sitting cross-legged, while common in North
America and some European countries, is veryimpolite in other parts of the world.
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LEGS AND FEET(Contd)
* In most Asian countries, a solid andbalanced sitting posture is the prevailingcustom. Sitting cross-legged shows the
sign of disrespect.* In the Middle East and most parts of Asia,
resting the ankle over the other knee riskspointing the sole of your shoe at anotherperson, which is considered a rudegesture.
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WALKING
* Walking can reflect many characteristics of aculture. For example,
* In parts of Asia and some of the MiddleEastern countries, men who are friends may
walk holding each others hand.* In Japan and Korea, older women commonly
walk a pace or two behind male companion.
* Asians often regard Western women as boldand aggressive, for they walk with a longergait and a more upright posture.
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FOR ALL OF US
Becoming sensitive to the clues of
body language can help us
communicate more effectivelywith people.
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We can understand what people
are saying even when they are
not talking.
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We can sense when people are
silent and digesting information,
or when they are silent andconfused.
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We can share feelings too strong
or too difficult to be expressed in
words,
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Or decode secret messages
passing silently from person to
person,
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And we may spot contradictions
between what people say and
what they really mean.
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Finally, we can learn to be more
sensitive to our own bodies to
see how they express our feelingsand to see ourselves as otherssee us.
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We do not have
bodies; we are
our bodies.
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THANKS! & ..
YOUR
Thoughts
Experiences
Questions