Portal Of Public Services Of Russian Federation (Psir V2)

Portal of public services of Russian Federation

• Federal• Regional• MunicipalRegister of public services of Russian FederationVictor V. Gridnev ([email protected])

Expert Component IV (eGovernment) - PUBLIC SECTOR INSTITUTIONAL REFORM

PUBLIC SECTOR INSTITUTIONAL REFORM

Component IV (eGovernment)

Register of public services of Russian FederationPortal of public services of Russian Federation

Basic concepts(p.1)

Public service–form of an open service, representing voluntary or obligatory by operation of law interaction of legal entity/physical person with government authorities/its official by initiative of legal entity/physical person resulting beginning, modification or termination of rights, authorities of legal entity/physical person;

citizens

legal entities

Federal government authorities•Ministries•Maintenances•Agencies

Regional government authorities

Government authorities


Basic concepts (p.2)

Government authority

Government authority functions

…

…

The established corresponding to norm list

of functions for the execution by the

government authority

Public services

…

…

The established corresponding to norm list of public services of government authorities

Administrative regulations –a number of rules, regulating the order and consecution of execution of public service

citizens

legal entities

Recipient of public (municipal) service– citizen of Russian Federation, foreign citizen, a person without citizenship or an organization that needs a public (municipal) service from the government authority directly, and also by the mean of a representative;

Register of the government authorities public services- Total established list of public services, realizing by government authorities of Russian Federation


Public service and essential characteristics

Public service

legal foundations or realization

final result or realization

list of documents needed for the realization of a public service

requiring payment(do not requiring payment)

terms of execution

list of foundations for abeyance of the realization of the public service

government authority responsible for the execution of administrative regulations

other requirements

Administrative regulations of the public service

realization

General concepts and target setting

An overview of the concept and approachs to the realization of ICT- decision

The needed measures for realization

PROJECT PLANPortal of public services. Register of public services .


The support of reailization of public services in Russian Federation by means of ICT


Three portal decisions of creation of ICT-infrastructure of support of public services realization in Russian Federation

Register of public services of Russian Federation

The united regional portal of public services of Russian Federation

The united federal portal of public services of Russian Federation

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The united regional and federal portal of public services .


Portal of public services in Russian Federation

• The united federal portal of government authorities• The united regional portal of government authorities


Government authority and public services in realization

Government authority

Administrative regulations of the public service

realization

Register of public services of

government authorities

- Total established list of public services, realizing by government authorities

- Legitimate mechanism of realization of public

services

Realization of the established functions on the base of federal laws, legal normative acts of Russian Federation

The support of administrative processes by means of ICT

Applied ICT-systems; realization of e- administrative regulations

Portal (register) of public services of government authorities


Portal of public services of government authority of Russian Federation

Submission of information about government authorities

activity

Publication of total list of public services requiring

payment/not-requiring payment on the portal of government

authorities

Submission of infrastructure of services for citizens and

enterprises (G2C, G2B):• System of identification of citizens and

enterprises

• Realization of regulated public services

online

• Competitions and public customs

• Financial services for public services

requiring payment

• other opportunities

Portal of public services of government authorities

Information about government authorities

Register of public services of federal

government authorities

Online services G2C,G2B

Public customs

Socialcarts

Financialservices

…

Opportunities for the federal government authorities and regions of Russian Federation

development and setting into operation of complex technological decision for the united portal of public services of federal government authorities and regions of Russian Federation creation of a unified structure of information submission and a united interface of portals of federal government authorities and regions of Russian Federation creation of infrastructure of services for citizens and enterprises (G2C, G2B):

o system of identification of citizens and enterpriseso realization of regulated public serviceso regional competitions and customs o financial services for the public services requiring payment

Purposes of creation of the united federal and regional portal of public services in Russian Federation (Ministry for economic development and trade of the Russian Federation)

using of the developed technological decision of the united portal for submission of services for the citizens and enterprises of region without additional expenditure an opportunity to realize the information interaction G2C и G2B in the realization of the established regulations on the base of a united standard ensuring of one-to-one correspondence and completeness of the offered information on the portals of federal government authorities and regional portal according to the legislation of Russian Federation the access to using of the best present practices of submission of information and public services G2C и G2B


Architecture of the decision

government authority

corporate agency of administration reform

Portals of public services

citizensbusiness

enterprises

Internal portal of federal government authorities or region of Russian Federation

The united portal (federal, regional) of public services of Russian Federation

Applied ICT-systems; realization of e- administrative regulations

GIS-systems Systems of housing and communal services ets.

Social ICT -systems

Standards and technological support

Demand for rendering of a service

Realization of the public services


exclusion of doubling of costs for the development - (aggregate saving of both regional and federal budget resources)

the united area of the accordance of the information and services - (ensuring of an access to the public services offered by federal government authorities and regional administrations from all over the world– more then 25 millions of Internet users)

technological interactivity and a united structure of accordance of information (creation of a common interface for the citizens and ensuring of a «quick» reaction on the needs of citizens and business in the public services)

ensuring of the informational openness by the united standards of federal government authority activity and in the regions of Russian Federation

solving of numerical inequality between the regions, increasing of opportunities of Informational technologies for the rendering of public services on the regional level (minimizing of times of beginning of accordance of e-public services for several regions for 3-5 years)

The results of project realization




Register of public services.

development and setting into operation of complex technological decision for creation and operating of a united register of public services of federal government authorities and regions of Russian Federation

federal register of public services combined regional register of public services

ensuring of interested government authorities, legal entity/physical person with reliable information about the services of government authorities, its volume and quality accordance of methodic information of development of administrative registers concerning the realization of public services (methodic recommendations, standards, standard regulations ets.) monitoring of execution of administrative regulations by federal government authorities and regional authorities of Russian Federation creation of a united point of access to the public services of Russian Federation (an opportunity on the base of a united standard to operate the information interaction G2C and G2B or receiving of services online) the access to using of the best present practices of submission of information and public services G2C и G2B

Purposes of creation of portal of the united register of public services in Russian Federation



The united register of public services of government authorities of Russian Federation

Register of public services consists of public services of Russian Federation data: services name, argument and volume of services, legal foundations of services inclusion in the services register, requiring/not- requiring payment services data, methods of services realization data, ets.


…

Federal register of public servicesMinistries , services, agences

Combined regional register of public services

region 1, region 2, region …Projects of administrative

regulations mechanisms of expert of administrative reform projects

Methodic recommendations,

standardsMonitoring of administrative

reform execution(federal government authorities, regional government authorities,

…)

Data of the combined agency of administrative reform and standards

of public services of Russian Federation

General concepts and target setting

An overview of the concept and approachs to the realization of ICT- decision


PROJECT PLANPortal of public services. Register of public services .


Development of:• the structure and standard of the informational filling of the portal of public services• set of the needed services of the regional portal of public services• a united common interface for the users• technological realization of the portal of public services• setting into operation of the portal with the ensuring of the methodical and technological support for federal government authorities and regions• projects of the regulations of operations for the federal and regional government authorities of the ensuring of the portal functioning

Federal and regional portal of public services of Russian Federation

The united register of public services of government authorities in Russian Federation

Development of:• the order of creation and operation of e-register of public services of government authorities in Russian Federation • methods and mechanisms of organization of monitoring and quality control of the public services in Russian Federation• technological realization of portal of the register of public services in Russian Federation• setting into operation of the portal with the ensuring of the methodical and technological support for federal government authorities and regions of Russian Federation (integration decision)• projects of regulations of operation and interaction of register and portals of public services



The united area of public services in Russian Federation

Portals of public services of regions of Russian Federation

The united area of public services in Russian Federation

The united access to the public services for citizens and enterprises


Portals of public services of federal government authorities

Regions of Russian FederationFederal government authorities of Russian Federation

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The united standards of interaction G2C and G2В «government – citizens» and realization of public services in Federal government authorities and regions of RF

Register of public services

Federal government authorities

Regional government authorities

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corporate agency of administrative reform

The united system of monitoring and quality control of public services in Russian Federation

Victor V. Gridnev ([email protected])Expert Component IV (eGovernment) - PUBLIC SECTOR INSTITUTIONAL REFORM

Portal of public services of Russian Federation

• Federal• Regional• MunicipalRegister of public services of Russian Federation

PUBLIC SECTOR INSTITUTIONAL REFORM

Component IV (eGovernment)

Documents

Portal Of Public Services Of Russian Federation (Psir V2)