Porsche Centre Brighton855 Nepean HighwayBrighton VIC 3186Tel: 03 9536 1911porschebrighton.com.au

Porsche Centre Doncaster839 Doncaster RoadDoncaster VIC 3108Tel: 03 8849 8588porschedoncaster.com.au

Porsche Centre Melbourne109 – 111 Victoria ParadeCollingwood VIC 3066Tel: 03 9473 0917porschemelbourne.com.au

Porsche Centre Hobart281 – 301 Argyle StreetHobart TAS 7000Tel: 03 6210 7000www.porschehobart.com.au

Porsche Centre Canberra92 Newcastle StreetFyshwick ACT 2609Tel: 02 6162 0911porschecentrecanberra.com.au

Porsche Centre Parramatta326 Church Street(Cnr Church and Meehan Street)Granville NSW 2142Tel: 02 9933 8900porscheparramatta.com.au

Porsche Centre Sydney South470 Gardeners RoadAlexandria NSW 2015Tel: 02 9693 9000porschesydneysouth.com.au

Porsche Centre Willoughby445 Willoughby RoadWilloughby NSW 2068Tel: 02 8966 6900porschewilloughby.com.au

Porsche Centre Adelaide280 Glen Osmond RoadFullarton SA 5063Tel: 08 8379 0777porschecentreadelaide.com.au

Porsche Centre Perth101 Stirling HighwayNedlands WA 6009Tel: 08 9273 3131porschecentreperth.com.au

Porsche Centre Brisbane147 Breakfast Creek RoadNewstead QLD 4006Tel: 07 3867 6911 porschecentrebrisbane.com.au

Porsche Centre Gold Coast1 Harvest CourtSouthport QLD 4215Tel: 07 5555 7911porschegoldcoast.com.au

Porsche Centre Townsville17 Bowen RoadMundingburra QLD 4812Tel: 07 4729 5222porschecentretownsville.com.au

Porsche Centre Darwin676 Stuart HighwayBerrimah NT 0828Tel: 08 8947 7777porschecentredarwin.com.au

All details correct at time of printing. Status 05/19

Porsche Assistance1800 659 911

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Why do you need Porsche Assistance?

Hopefully you never will. But in the case of an emergency – you’re involved in a collision, sustain a flat battery or tyre, run out of fuel or are locked out – Porsche Assistance will be there to assist you with all your needs. It is important to remember that only Official Porsche Centres are qualified to carry out the repair and diagnosis of your Porsche – even in an emergency.

What will Porsche Assistance do?It offers you roadside assistance for your Porsche, anywhere throughout Australia, 24 hours a day, 365 days a year, including vehicle rental, legal and mechanical assistance and accommodation when travelling over 100 km away from home.

What do you need to contact Porsche Assistance?The easiest way for the technical operator to identify you is via your vehicle’s VIN or chassis number. This can be found on your vehicle (left hand front of the windscreen or vehicle compliance plate). If you cannot locate this number you can volunteer other forms of identification (registration number, name etc).

What should you do if you need Porsche Assistance?Should you require assistance, at any time, simply dial the Porsche Assistance 24 hour toll free number 1800 659 911.

It is important to stay with your Porsche at all times. Do not leave it unattended. Porsche regrets that no repairs or assistance can be given to an unattended vehicle.

Porsche Assistance gives you the security of assistance 24 hours a day, 7 days a week, 365 days a year.

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What exactly does your Porsche Assistance cover?Mechanical assistance In the event of minor breakdown, temporary adjustments to your Porsche which can be performed on the spot will be made to ensure that you and your vehicle are back on the road with the minimum of fuss.

If your Porsche cannot be mobilised Porsche Assistance will transport your vehicle to an Official Porsche Centre. If necessary, transportation will also be arranged for you and your passengers to your destination within the same city or town.

Flat or Faulty Batteries If your vehicle’s battery is flat or faulty, Porsche Assistance will either test and jump start flat batteries, or transport your Porsche to an Official Porsche Centre.

Flat Tyres Porsche Assistance will change a flat tyre with your vehicle’s spare wheel or, if necessary, transport your Porsche to an Official Porsche Centre.

Emergency fuel If your Porsche runs out of fuel we will provide sufficient fuel (at our cost) for you to travel to the nearest fuelling facility, or transport your vehicle there for you.

Accident coordination and support The service that is provided in the event of an accident includes arranging towing of your vehicle to the nearest Porsche Certified Collision Centre, arranging transport to get you to your destination, relaying any messages or altering arrangements as you require. You can find a listing of all Porsche Certified Collision Centres on porsche.com.au or by scanning the QR code.

N.B. The costs of towing, alternative transport or accommodation following an accident are not covered by Porsche Assistance.

Legal advice Telephone legal advice is available 24 hours a day in relation to any matter involving the ownership and use of your Porsche. Advice does not extend to preparation of briefs or personal interviews.

Locked or lost keys With adequate proof of ownership, Porsche Assistance can help in reopening your vehicle or locating your spare keys.

Some later model Porsches are fitted with a sophisticated high security engine immobiliser, incorporating a micro chip built into your ignition key to enable the engine of the vehicle to start. The loss of the keys will render your Porsche totally immobile. As the keys are unique to each Porsche, there can be some delay in sourcing new keys, Porsche Assistance urges you to treat your keys as an item of high security.

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What happens if your Porsche is immobilised for more than 24 hours in the event of a breakdown?Car rentalTo allow you to continue your journey, Porsche Assistance will provide you with a rental vehicle for up to five days. Please note that stamp duty, delivery fees, accident excess, toll charges and fuel costs are not included. Alternative transportation will be provided to your home address or intended destination should car rental be unavailable.

What happens if your Porsche is immobilised more than 100 km away from home?Vehicle recoveryIf you continue your journey, Porsche Assistance will transport your Porsche to you, after repairs have been completed.

AccommodationPorsche Assistance will arrange and pay for up to five night’s accommodation for the driver of your car plus passengers (maximum $300 per night in total). This applies only if they decide to remain with the vehicle whilst it is being repaired locally.

The above benefits only apply where the breakdown occurs more than 100 km away from home.

What is excluded from the benefits?The following services are excluded from your cover: All costs related to parts, labour and other associated costs for the repair of your Porsche including replacement batteries and/or tyres. Where a rental car is provided, you will be responsible for any costs which would normally be payable by you such as petrol or toll charges and accident excess in the event that the rental car is involved in an accident. Towing after an accident, bogged vehicles, recovery of disabledvehicles in areas that are not accessible to normal four wheel drive vehicles and the towing or recovery of caravans or trailers will be coordinated, however all costs remain the responsibility of the owner or the owner’s insurance company.

Is Porsche Assistance transferable?Yes. Your cover is fully transferable to the new owner of your vehicle at any time during the period of cover.

If you are the second or subsequent owner of the vehicle or if you are the current owner and havechanged your address or registration details, please send an email to privacy@porsche.com.au including your contact details and the vehicle identification number (VIN)* or call 1800 711 911.

When you call Porsche Assistance, please have the following information available:• Your name and location• Your vehicle VIN or chassis number• Your vehicle registration number• The model and colour of your Porsche• A description of the problem and an

assessment of whether you consider towing necessary. If possible, a telephone number where you can be contacted.

With this information your Technical Operator will be able to arrange assistance which may include:• Roadside assistance• Towing• Emergency transport• Hotel accommodation• Car rental

Please note: If you choose to make your own vehicle assistance arrangements through a third party Porsche may not be able to reimburse any costs incurred.

*Porsche is committed to protecting your personal information and agrees to handle it in accordance with its Privacy Policy, which is available online at www.porsche.com.au/privacy or by phoning us on 1800 711 911.

Please contact

Your next service is due on:

Date:

How to extend your Porsche Assistance cover.By maintaining the recommended Porsche servicing schedule through our Official Porsche Centres you’ll not only ensure optimum safety and performance of your Porsche but you’ll also continue to enjoy Porsche Assistance with our compliments.

Official Porsche Centre