Poor, 7 = Excellent) Q1 Please rate Perform 2014 overall(1 · Q1 Please rate Perform 2014 overall(1 = Poor, 7 = Excellent) Answered: 312 Skipped: 21 0.32% 1 0.96% 3 0.96% 3 2.88%

Q1 Please rate Perform 2014 overall(1 =Poor, 7 = Excellent)

Answered: 312 Skipped: 21

0.32%1

0.96%3

0.96%3

2.88%9

10.26%32

39.10%122

45.51%142

0.00%0

0.00%0

312

6.21

# Other (please specify) Date

1 In my opinion a Masterpiece of Ron Karr and his team. Best convention I have ever visited! 7/8/2014 7:12 AM

2 The Change of branding spoilt the whole result 7/7/2014 8:26 PM

3 Loved it all! 7/7/2014 3:53 PM

4 I couldn't go to all the sessions I wanted to go to! 7/7/2014 2:13 PM

5 Magnificent 7/7/2014 12:50 PM

6 Awesome! Over the top! Gets better every year! 7/7/2014 12:09 PM

7 Very Impressed with my 1st experience 7/7/2014 12:03 PM

8 Rate the program: 7. 7/7/2014 11:49 AM

(no label)

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 6 7 n/a N/A Total Average Rating

(no label)

1 / 139

Annual Convention 2014 Overall Evaluation

9 bizarre - felt like I wandered accidentally into a Republican Convention/Baptist revival meeting. Stunned at unprofessional behavior of somepresenters and organizers. What does Steve Forbes have to do with public speaking? Why, when I paid to attend the Cavett institute, would youinterrupt its best orezenter with a self-serving introduction of board members? I don't care - came to learn not to be lobbied, piticked andevangelized. Just weird. Will not attend in DC absent an organizational pledge to keep politics (including red-white and blue bedecked dancinggirls) and religion out of it.

7/7/2014 10:49 AM

10 This was my first convention and I loved it! I'll definitely be in DC next year. 7/7/2014 8:31 AM

2 / 139


Q2 Which past NSA Conventions have youattended? (Check all that apply)


3 / 139


22.32% 73

2004 or earlier

2005-Atlanta

2006-Orlando

2007-San Diego

2008-New York

2009-Phoenix

2010-Orlando

2011-Anaheim

2012-Indianapolis

2013-Philadelphia

All of theabove

None of theabove

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

2004 or earlier

4 / 139


17.13% 56

24.77% 81

27.22% 89

26.30% 86

27.22% 89

29.05% 95

28.13% 92

33.03% 108

40.98% 134

12.23% 40

29.97% 98

Total Respondents: 327

2005-Atlanta

2006-Orlando

2007-San Diego

2008-New York

2009-Phoenix

2010-Orlando

2011-Anaheim

2012-Indianapolis

2013-Philadelphia

All of the above

None of the above

5 / 139


Q3 Why did you choose to come to theAnnual Convention this year?


# Responses Date

1 I'm on the board this year and a new professional member 8/4/2014 12:12 PM

2 Ty speaking to the next level 7/27/2014 12:31 AM

3 I always do. 7/23/2014 11:53 AM

4 I try most years. 7/23/2014 10:41 AM

5 Earned my CSP and a board member of the North Texas Chapter. 7/22/2014 9:43 AM

6 Learning, networking, inspiration 7/21/2014 12:53 PM

7 Colorado NSA raved about the past conventions. Said it is a must do. 7/20/2014 7:56 PM

8 It was suggested by my mentor that I attend. 7/20/2014 10:50 AM

9 It's one of my highest priorities of the year 7/17/2014 4:19 PM

10 i was so overwhelmed last year, I wanted to experience that again 7/17/2014 3:12 PM

11 location, I live in California and I had a fabulous time last year. 7/16/2014 1:50 PM

12 The people, the networking, the ability to connect with amazing professionals who can help me leap past barriers I didn't know I had 7/16/2014 11:15 AM

13 Professional and personal development, networking and inspiration 7/15/2014 7:34 PM

14 connect with my friends and be re-energized 7/15/2014 2:43 PM

15 number of breakouts and edu 7/15/2014 12:58 PM

16 Location and the fact that I have missed the previous 2 conventions. 7/14/2014 1:46 PM

17 A competitive advantage to keep up with the latest trends and activities in the industry. 7/13/2014 8:32 PM

18 It was geographically close and I want to become a professional speaker. 7/13/2014 5:35 PM

19 Close by and was able financially and time wise 7/13/2014 1:53 PM

20 New Speaker....always wanted to attend and this year my wife knocked the ball out of the park sending me as a Father's Day Gift..WOW!!! 7/13/2014 1:40 AM

21 Enjoyed last year 7/12/2014 3:56 AM

22 It is a valuable experience 7/11/2014 10:22 PM

6 / 139


23 To get" back on track" with my speaking career. Also, I live in San Diego so the location was perfect! 7/11/2014 4:17 PM

24 To get" back on track" with my speaking career. Also, I live in San Diego so the location was perfect! 7/11/2014 4:16 PM

25 Beginning my career as a Speaker, Author, and Wellness Consultant, thought the convention was a great way to network with others, and of courseit was in my hometown of San Diego!

7/11/2014 1:27 PM

26 Because it is the BEST place to gain knowledge and expertise regarding the speaking world! 7/11/2014 11:14 AM

27 The offer to join and receive a reduced rate on convention pulled me in. I'm so glad I made the investment of time and money. 7/11/2014 9:11 AM

28 To network with my community/tribe and to learn from experts. 7/11/2014 7:49 AM

29 I just joined NSA and wanted to learn as much as possible about its members. 7/10/2014 9:48 PM

30 close to home, network with colleagues, sessions on technology and social networking 7/10/2014 7:00 PM

31 Site and information 7/10/2014 7:00 PM

32 The people 7/10/2014 2:44 PM

33 To learn and for networking 7/10/2014 1:41 PM

34 I was ready for a recharge! It was conveniently located for me this year as well. 7/10/2014 9:42 AM

35 wouldn't miss it to see friends, was serving as a speaker at Cavett, helped organize the Foundation fund raiser, education, networking and becauseit's the best industry in the world to be part of.

7/10/2014 8:23 AM

36 Networking and learning 7/10/2014 7:46 AM

37 Learning experience and discount received when I became a professional member. 7/10/2014 12:38 AM

38 Because I always come…. 7/9/2014 5:14 PM

39 I was on the Board of Directors. Next year I will be coming for the merits of the convention. 7/9/2014 2:14 PM

40 I missed the conventions and love the location...but primarily I wanted to reconnect with NSA on a national level. 7/9/2014 1:54 PM

41 I know that I have a long way to grow in this business. The Annual Convention is the place where I can see all the possibilities. I can "taste test"various styles and stories to see which ones move me and then I can create programs that move others. This is a premier learning experience foreveryone interested in helping others and helping themselves via the platform.

7/9/2014 1:04 PM

42 Networking and camaraderie. The sessions are great, but just spending time with this fantastic group of people is worth the trip. 7/9/2014 12:02 PM

43 to keep learning and growing as I always want to improve and see my colleagues 7/9/2014 10:46 AM

44 It was recommended to me by my coach ..Glenna Salsbury. I knew no one....but came anyway. To see how the professionals give their speechesand to learn other techniques.

7/9/2014 10:37 AM

45 enhance professionalism 7/9/2014 10:29 AM

46 Main stage performers 7/9/2014 8:32 AM

47 I have come every year since becoming a member--it is a valuable experience. 7/9/2014 6:48 AM

7 / 139


48 I am a fairly new member and plan to attend yearly. Also, I got my CSP this year and would not have missed convention!! 7/9/2014 3:25 AM

49 Because a friend told me that what is the NSA. 7/9/2014 2:40 AM

50 I regularly attend conventions- plus this year - on west coast 7/8/2014 11:56 PM

51 I attend every year. 7/8/2014 9:09 PM

52 I will be Chapter President next year and felt is was important to immerse myself in NSA . 7/8/2014 7:22 PM

53 CSP award ceremony 7/8/2014 7:11 PM

54 I am president of my chapter. I'd been to a winter conference but never "the big one!" 7/8/2014 6:09 PM

55 in my hometown. I'm a new member! 7/8/2014 6:00 PM

56 Professional development 7/8/2014 5:44 PM

57 There was a package deal when I became a member and I thought it would be a great learning opportunity for me. It was! 7/8/2014 4:51 PM

58 I wanted to connect with peers, focus my attention on marketing and social media, as well as to bring my grandson to the Youth Program. 7/8/2014 1:44 PM

59 To refresh my business strategy. 7/8/2014 12:58 PM

60 To work on transitioning my business to doing more Corporate/Professional work. 7/8/2014 12:53 PM

61 As a professional speaker I expected a top notch event where I could learn a lot and network with other similarly qualified pros. 7/8/2014 12:36 PM

62 Networking, Education 7/8/2014 11:42 AM

63 I'd been away and I wanted to return to see if my membership still had value. 7/8/2014 11:28 AM

64 I'm more serious about my speaking career, more involved with my Phoenix Chapter and closer to home. 7/8/2014 11:11 AM

65 Focus upon the speaking component in my business 7/8/2014 10:50 AM

66 after being an NSA member for several years, I thought I ought to take the time to attend the national convention and I am glad I did. 7/8/2014 10:45 AM

67 Learning Opportunities and business networking 7/8/2014 10:43 AM

68 Learning & networking 7/8/2014 10:26 AM

69 networking, learning, hopes to learn as much as I had at the learning lab in Tampa & winter conference in Phoenix 7/8/2014 10:06 AM

70 sharpen my storytelling tools 7/8/2014 9:59 AM

71 Received my CSP 7/8/2014 9:42 AM

72 Recharge and refocus 7/8/2014 9:31 AM

73 The joy of being surrounded by my peers and belonging to such a great organization. The chance to network. The opportunities to grow in speakingas a business as well as within the message itself.

7/8/2014 9:20 AM

8 / 139


74 Learning and seeing friends 7/8/2014 8:56 AM

75 Continue my learning from professionals 7/8/2014 8:40 AM

76 I am a new member 7/8/2014 8:13 AM

77 To put on the Cigar PEG party 7/8/2014 7:25 AM

78 Speaker Staff & continuous learning opportunities 7/8/2014 7:24 AM

79 The previous ones have been very good. This was one was just GREAT! 7/8/2014 7:12 AM

80 I have been invited to speak 5 times this year, and I and wanted to jumpstart a speaking career. 7/8/2014 7:08 AM

81 On the recommendation of Dan Thurmon, and to experience an event created, managed, delivered and populated by speaking professionals. 7/8/2014 6:47 AM

82 Meeting friends, Cigar PEG, Nancy Duarte, Steve Forbes 7/8/2014 6:40 AM

83 Learn more, grow more and see my speaker friends and network with new friends. This is the perfect place to meet people who bigger and betterthan me:)

7/8/2014 5:24 AM

84 It has been a goal for a number of years. Meet the big names. 7/8/2014 2:05 AM

85 Represent my nation (South Africa) + participate in GSF activities + experience the NSA commuinty first hand 7/8/2014 12:59 AM

86 Had a great experience last year. Great networking. Positive energy. San Diego - great location. 7/7/2014 10:33 PM

87 I would never miss one. 7/7/2014 9:31 PM

88 Networking, inspiration and learning. 7/7/2014 9:16 PM

89 new position in chapter leadership 7/7/2014 8:46 PM

90 West coast. Alan Weiss was attending. I have been involved for at least 8 years with his offerings. 2014 I am in many of offerings across The Globe 7/7/2014 8:26 PM

91 The possibility of learn and connect with others. 7/7/2014 8:21 PM

92 I'm part of CLC; plus for professional growth and relationships 7/7/2014 8:18 PM

93 connect with friends in business youth program recharge and get new ideas 7/7/2014 8:07 PM

94 New member this year. 7/7/2014 7:59 PM

95 Because 2013 in Philly was so amazing, I wouldn't think of missing out on the info and networking. 7/7/2014 7:57 PM

96 I would not miss it. It gives me a boost each year. 7/7/2014 7:39 PM

97 Because I find them invigorating, motivating, love to see my friends and learn, network and have fun. 7/7/2014 7:39 PM

98 The location and reputation for good conventions plus networking 7/7/2014 7:35 PM

99 Direct mail, web. Potentially interested in becoming a member. 7/7/2014 7:30 PM

100 Education, networking 7/7/2014 7:23 PM

9 / 139


101 Networking 7/7/2014 6:31 PM

102 I try to come to them all, if they're not in Phoenix or Orlando. 7/7/2014 6:25 PM

103 Collect my CSP medal, see old friends, maybe learn something. 7/7/2014 6:10 PM

104 NETWORKING 7/7/2014 5:52 PM

105 Was awarded a ticket by my chapter. 7/7/2014 5:33 PM

106 To learn and network! 7/7/2014 5:19 PM

107 To connect with old friends, to get inspired with new ideas, and to learn more about my profession. 7/7/2014 5:08 PM

108 Part of GSF on the counjcil for our AGM. In addition, I wanted to find ouit more about NSA 7/7/2014 5:07 PM

109 Learning and networking 7/7/2014 4:40 PM

110 Trying to get energized and informed about the speaking business. Also, was looking for resources, information and inspiration. 7/7/2014 4:36 PM

111 My chapter said I must attend for the education and networking. 7/7/2014 4:17 PM

112 I want to speak globally and the NSA has the highest concentration of professional speakers. I came to learn with the best. 7/7/2014 4:16 PM

113 Sharpen my saw 7/7/2014 4:05 PM

114 I just became a member and they told me not to miss this event. 7/7/2014 4:05 PM

115 Ongoing education and chapter leadership 7/7/2014 4:00 PM

116 It was time to get my juices going again! 7/7/2014 3:53 PM

117 Network, learn more about NSA, and how to better run my speaking business 7/7/2014 3:42 PM

118 renewed commitment to the industry 7/7/2014 3:41 PM

119 Great experience the prior year. 7/7/2014 3:33 PM

120 I am a new member of Platform-NSA and wanted to engage in the full experience of membership. 7/7/2014 3:24 PM

121 Mind blowing speakers teaching me how to speak better and have a better business. Awesome! 7/7/2014 3:22 PM

122 To perfect my skill as a Public Speaker, make connections, learn about industry trends and observe the best at work 7/7/2014 3:00 PM

123 Wanted to be inspired and educated! 7/7/2014 2:57 PM

124 friends 7/7/2014 2:56 PM

125 Close to home, loved the agenda/speaker line up etc 7/7/2014 2:55 PM

126 It was my 20th convention in a row - I wouldn't miss it. NSA is my family. 7/7/2014 2:51 PM

127 I was referred to it. 7/7/2014 2:50 PM

10 / 139


128 I was traveling last year and couldn't go to Philly. San Diego is also easy to get to. 7/7/2014 2:43 PM

129 To learn, network, and grow my business. 7/7/2014 2:34 PM

130 Suggested by NSA member to build my new business 7/7/2014 2:31 PM

131 I gain lots of knowledge, go deeper into my speaking business, meet great resources and friends and the location. 7/7/2014 2:30 PM

132 I just joined the association and want to reap all the benefits! 7/7/2014 2:26 PM

133 To extend my education about the speaking world. 7/7/2014 2:14 PM

134 I am trying to grow my speaking business. 7/7/2014 2:13 PM

135 I was searching for answers that might jump start my speaking business. 7/7/2014 1:54 PM

136 Location/proximity 7/7/2014 1:51 PM

137 Improve my speaking skills and gain insight in speaking bussiness 7/7/2014 1:48 PM

138 education, networking, meeting with fellow CPAEs 7/7/2014 1:45 PM

139 This convention is always full of prof development opportunities. Its like one stop shopping that helps me achieve my goals. Also, I really love SanDiego!

7/7/2014 1:43 PM

140 Location. New member 7/7/2014 1:41 PM

141 Fun. Connect. Networking. 7/7/2014 1:36 PM

142 Brand New Member! 7/7/2014 1:34 PM

143 Education from experts. 7/7/2014 1:32 PM

144 It is my favorite week of my year. No better investment in crafting the art of speaking or the nuances of building a thriving business 7/7/2014 1:21 PM

145 After attending last year I knew this was an event to attend for my own learning every year. 7/7/2014 1:19 PM

146 It was in San Diego. 7/7/2014 1:08 PM

147 Connect with NSA peers, Challenge my business model, get inspired to for the coming year 7/7/2014 1:04 PM

148 I was presenting a session and was also interested in the program 7/7/2014 1:00 PM

149 I just joined NSA. THis was my first opportunity. 7/7/2014 12:52 PM

150 Out west and time was right 7/7/2014 12:50 PM

151 It is home. And, I need the input. 7/7/2014 12:48 PM

152 Education and seeing friends 7/7/2014 12:38 PM

153 Love the people and learning at the conferences and San Diego was a no-brainer destination / setting. 7/7/2014 12:32 PM

154 I always attend 7/7/2014 12:25 PM

11 / 139


155 To further expand my network amongst my fellow speakers and gain valuable insights and best practices about the speaking business. 7/7/2014 12:24 PM

156 To see friends and it was a cheap air fare. 7/7/2014 12:15 PM

157 Michael Schmidtmann encouraged me to both join and attend. 7/7/2014 12:13 PM

158 I always find it inspiring and informative. 7/7/2014 12:11 PM

159 Knowledge, Ideas, Inspiration, networking and take my 12 year old to the youth program. 7/7/2014 12:09 PM

160 referred by colleague 7/7/2014 12:05 PM

161 I want to learn and continue to grow with my speaking career. I have been a member of NSA-MN for a year now and wanted to expand myknowledge & connections

7/7/2014 12:03 PM

162 Had not been for a while 7/7/2014 12:02 PM

163 I just joined NSA finally! San Diego is my hometown. 7/7/2014 11:58 AM

164 see friends, content 7/7/2014 11:49 AM

165 I have been speaking for 2 years and am now ready to really take my business to a new level - as well as it was in San Diego and I live here so itwas a no brainer! I didn't have to spend more money on travel or hotel.

7/7/2014 11:49 AM

166 Loyalty, people, education, networking, location 7/7/2014 11:44 AM

167 I typically come because I learn, I connect, I have fun and I grow. It's usually a MUST on my calendar. Dan and his team did an AMAZING job! Thisconvention raised the bar for those to come. Outstanding!

7/7/2014 11:42 AM

168 Academy 7/7/2014 11:38 AM

169 San Diego and time to come back 7/7/2014 11:35 AM

170 Meet other speakers, get encouragement, find clients and open up my perspective 7/7/2014 11:32 AM

171 Learn and meet people 7/7/2014 11:32 AM

172 I have been investing in the speaking side of my business for the past year, so the timing was right to get additional knowledge and experienceoutstanding presentations to give me additional perspectives to rebrand and launch a new product.

7/7/2014 11:27 AM

173 NSA has been recommended by Nicole Greer so I wanted to check it out. I am entering speaking as a career. 7/7/2014 11:27 AM

174 Needed the energy. and to get recommitted to the profession 7/7/2014 11:25 AM

175 Business was way down and a friend said this would help! It did! 7/7/2014 11:22 AM

176 Always try to attend. 7/7/2014 11:15 AM

177 I'm a long time speaker, but new pro member of NSA. I wanted to connect, learn and grow my business. 7/7/2014 11:11 AM

178 Explore the NSA education and community 7/7/2014 11:07 AM

179 It was near to my house, so the expense was a little cheaper for me. 7/7/2014 11:07 AM

12 / 139


180 It was driveable for me from Northern California and I wanted to get information about moving into speaking and book publishing advice 7/7/2014 11:06 AM

181 I wanted to get support for my new speaking career 7/7/2014 10:59 AM

182 Because it was close to me in San Diego, to learn more about how to grow my business, and to network on a level than I can't do locally. 7/7/2014 10:57 AM

183 Cavett Institute 7/7/2014 10:49 AM

184 To provide content and see my peers 7/7/2014 10:42 AM

185 I was at the Convention last year on day one & two, Because of a personal conflict I was not as an attendee but as the welcoming committee for thePhiladelphia Chapter. I chose this year because I have a commitment to be better in my craft of speaking. I find NSA to be the place for this. I ampart of Toastmasters where I can practice my craft, but NSA provides me more. NSA provides me the ability to create a lasting and sustainablebusiness.

7/7/2014 10:42 AM

186 Try to go every year...only missed 3 years since the beginning 7/7/2014 10:37 AM

187 I was invited to present and I also have become active in my local chapter 7/7/2014 10:35 AM

188 Had attended multiple Winter Conferences and Workshops but never the convention. 7/7/2014 10:32 AM

189 Networking and learning 7/7/2014 10:31 AM

190 Networking and information 7/7/2014 10:31 AM

191 Information, motivation and service on a national committee 7/7/2014 10:30 AM

192 I come every year that I can regardless. It's important to see friends, learn new things and get jazzed. 7/7/2014 10:27 AM

193 I wanted to give the conference 7/7/2014 10:25 AM

194 The timing finally worked for me - I've been wanting to come for a very long time! 7/7/2014 10:20 AM

195 Excited about all NSA/Platform has to offer 7/7/2014 10:17 AM

196 As part of my annual professional development and just to catch up with and meet with old friends. 7/7/2014 10:15 AM

197 my international friends 7/7/2014 10:13 AM

198 To keep up with current trends. 7/7/2014 10:12 AM

199 to learn and network, and to meet people face to face that I have been interacting with on social media in the last year 7/7/2014 10:12 AM

200 New member of NSA and have heard great things about networking/learning at convention. 7/7/2014 10:12 AM

201 I live in San Diego and I just joined NSA! 7/7/2014 10:11 AM

202 Education and networking 7/7/2014 10:11 AM

203 I'm a new speaker. Education and contacts. 7/7/2014 10:11 AM

204 It is my single biggest networking and education opportunity of the year. 7/7/2014 10:10 AM

205 i missed a few years and i live near SD 7/7/2014 10:07 AM

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206 This is my first year with NSA and I wanted to gain the insight, knowledge and connections to become a better speaker and business person. 7/7/2014 10:06 AM

207 Learn, network, and grow. 7/7/2014 9:57 AM

208 I made a commitment to myself after my first one to never miss it! 7/7/2014 9:57 AM

209 Penn J. 7/7/2014 9:57 AM

210 I always try to attend. Plus I'm on the GSF Council, and we meet at the convention every year. 7/7/2014 9:55 AM

211 To sharpen my marketing skills 7/7/2014 9:55 AM

212 NSA XY - Cigar PEG - I was asked to present in the Learning Lounge 7/7/2014 9:52 AM

213 On the program 7/7/2014 9:51 AM

214 To attend the Global Speakers Federation Meetings and catch up with my International buddies 7/7/2014 9:48 AM

215 Learn and network and have fun 7/7/2014 9:45 AM

216 It's where my business family gathers. 7/7/2014 9:42 AM

217 Education and Connections 7/7/2014 9:41 AM

218 First time attendee, came to learn and see if I wanted to join NSA. Bravo on both counts! 7/7/2014 9:40 AM

219 Location. I'm not a big fan of NYC, Philadephia, Washington DC. 7/7/2014 9:39 AM

220 I always come. Wouldn't miss one. 7/7/2014 9:37 AM

221 It was promised to be different and because Dan Thurman was chair. My summary comment: It was classy1 7/7/2014 9:35 AM

222 I am a new member and came to learn how to book more speaking engagements. I did not learn this at all, but at least I made some friends. 7/7/2014 9:32 AM

223 I live here. Need a mental boost. 7/7/2014 9:32 AM

224 I serve on the chapter board and heard great things about the conventions. San Diego was also a draw. 7/7/2014 9:30 AM

225 Learn what's new and remind myself about what's important; See friends; Stay connected; Support NSA 7/7/2014 9:26 AM

226 To Connect 7/7/2014 9:25 AM

227 To be informed about the speaking profession and the elements for marketing a speaker. 7/7/2014 9:25 AM

228 Recommended by a client/friend 7/7/2014 9:24 AM

229 Visit with my peers and grandchildren in Leadership program. Selected sessions if it is something I am working on or a great refresher by someoneI respect.

7/7/2014 9:23 AM

230 to learn and to be inspired 7/7/2014 9:22 AM

231 I wanted to meet other speakers who are speaking to my target demographic. 7/7/2014 9:22 AM

232 My coach from the Tony Robbins suggest I join NSA. 7/7/2014 9:21 AM

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233 Opportunity to learn new tips to grow the business. Cost justification compared to other conferences I could have attended. 7/7/2014 9:19 AM

234 Convenience, location, needed to renew my CSP! 7/7/2014 9:19 AM

235 Education, networking, motivation, see industry friends 7/7/2014 9:17 AM

236 I am new to the speaking profession and my goal was to get insight from other speakers. 7/7/2014 9:17 AM

237 I am a new member and thought it wise. 7/7/2014 9:14 AM

238 Our president promised it would be better than last year's and the package plan with monthly payments helped me plan for the convention and toattend the Winter Conference.

7/7/2014 9:13 AM

239 Learn how to market better. 7/7/2014 9:10 AM

240 To get my CSP award. And to get new information to run a more profitable speaking business. 7/7/2014 9:09 AM

241 Great learning. Great networking. 7/7/2014 9:07 AM

242 I was receiving my CSP and so it seemed a good time to attend an NSA Convention 7/7/2014 9:07 AM

243 Content, location, friends 7/7/2014 9:03 AM

244 Get great value out of it, want to support it as a professional speaker and am a believer that success has a lot to do with creating occasions ofopportunity.

7/7/2014 8:57 AM

245 Because there is always something new to learn. Being in San Diego certainly doesn't hurt! 7/7/2014 8:56 AM

246 It had been seven years since my last convention. I just had a sense that it was time. 7/7/2014 8:55 AM

247 I am the new chapter president 7/7/2014 8:55 AM

248 close t ohome 7/7/2014 8:55 AM

249 Connections and Education 7/7/2014 8:55 AM

250 I was getting my CSP. 7/7/2014 8:53 AM

251 To learn, to meet other speakers, and to support my friend the incoming president Shep Hyken 7/7/2014 8:52 AM

252 It is not a choice, it is an absolute. The convention is always on the calendar and the ROI is significant. 7/7/2014 8:50 AM

253 Mostly learn from my colleagues. Hope to learn a little from breakouts. Enjoy the general sessions. That's pretty much what happened. 7/7/2014 8:49 AM

254 To get energized, network, and to update my learning. 7/7/2014 8:48 AM

255 The encouragement of the Los Angeles chapter Speakers Academy 7/7/2014 8:48 AM

256 Mostly learn from my colleagues. Hope to learn a little from breakouts. Enjoy the general sessions. That's pretty much what happened. 7/7/2014 8:47 AM

257 New NSA Member 7/7/2014 8:45 AM

258 My boss Bill Bachrach sent myself, and 3 staff members to attend to really dial in all the digital/SEO/media sessions offered 7/7/2014 8:40 AM

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259 This is generally my big event for the year. 7/7/2014 8:39 AM

260 Networking and Keynoting Speakers rocked 7/7/2014 8:37 AM

261 Network, learn, get inspired to go to the next level 7/7/2014 8:37 AM

262 Professional development and opportunity to connect 7/7/2014 8:33 AM

263 I'm a new NSA pro member with a desire to learn and grow my business. 7/7/2014 8:33 AM

264 It's my family and to be inspired 7/7/2014 8:32 AM

265 I heard so much from chapter members about the convention which inspired me to experience it for myself. 7/7/2014 8:31 AM

266 Continued learning & kids involved in youth program 7/7/2014 8:30 AM

267 I try to never miss convention - this was #17 since I joined. I've only missed one, last year, due to a personal conflict. 7/7/2014 8:30 AM

268 learn new business ideas and network with friends and colleagues 7/7/2014 8:30 AM

269 The date didn't conflict with a standing event I am connected to, and the location. 7/7/2014 8:30 AM

270 I was asked to do a breakout session and have wanted to attend for a long time. 7/7/2014 8:29 AM

271 Always try to attend so I can learn and network and get energized. 7/7/2014 8:28 AM

272 Connecting, learning, keep up CSP. 7/7/2014 8:28 AM

273 1. Get a gauge on industry trends and state of the union; 2. Learn new ideas; 3. Meet with fellow speakers and friends 7/7/2014 8:28 AM

274 For the networking and to learn more about book publishing. 7/7/2014 8:27 AM

275 Continuing Educatino 7/7/2014 8:27 AM

276 Always have a great experience at the Convention 7/7/2014 8:27 AM

277 I only miss conventions when I am working out of the country; I was delighted to be here this year, and I was receiving my CSP award, so I wouldnot have missed it. :)

7/7/2014 8:25 AM

278 dates and location 7/7/2014 8:25 AM

279 I never miss one. I come for the networking, friendships, education, and to learn performance techniques from the masters. 7/7/2014 8:25 AM

280 Waldo, Dan, Mike Rayburn, Kat Cole, Nadia Bilchik 7/7/2014 8:23 AM

281 1) community & connection with my peers 2) I was presenting a session 3) Strong program 4) Location 7/7/2014 8:22 AM

282 I always attend the convention, and have for 28 years. 7/7/2014 8:22 AM

283 Spectacular convention line-up. Great speakers, awesome theme. 7/7/2014 8:20 AM

284 My schedule was open and always wanted to attend 7/7/2014 8:20 AM

285 To get an update and learn from others 7/7/2014 8:20 AM

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286 Great for learning and I am part of the CLC and presented to the Sales PEG 7/7/2014 8:20 AM

287 Recharge and learn from the masters 7/7/2014 8:19 AM

288 I usually take away beneficial points from the break out sessions. 7/7/2014 8:19 AM

289 Invest in my business CAPS national B of D meeting 7/7/2014 8:19 AM

290 To stay engaged and learn 7/7/2014 8:19 AM

291 Specifically to find better ways to market an online learning program. 7/7/2014 8:17 AM

292 Networking & Education 7/7/2014 8:16 AM

293 The timing - the week before July 4th - was perfect. I had no engagements this week. My strong recommendation would be to keep it this weekbecause few corporations are doing meetings this week.

7/7/2014 8:16 AM

294 Networking with colleagues, MAC Users Group, Marketing tips 7/7/2014 8:16 AM

295 Location and had not been in a few years. 7/7/2014 8:13 AM

296 Knowledge and networking 7/7/2014 8:13 AM

297 Wanted specific info re publishing & to see old friends 7/7/2014 8:13 AM

298 To enhance myself and my career, plus I was receiving my CSP 7/7/2014 8:12 AM

299 I live in san Diego 7/7/2014 8:12 AM

300 to connect with people and maybe learn a little 7/7/2014 8:11 AM

301 To grow in my career as a speaker. 7/7/2014 8:11 AM

302 Lifetime friends! 7/7/2014 8:10 AM

303 Excellent professional development 7/7/2014 8:09 AM

304 1. The people 2. The education 3. The inspiration 7/7/2014 8:09 AM

305 To learn from others. 7/7/2014 8:09 AM

306 concurrent session topics, location 7/7/2014 8:09 AM

307 I just knew that I had to be there 7/7/2014 8:08 AM

308 I have come every year since 1992. The reputation of the convention and the value I have always received compels me to attend every year. 7/7/2014 8:06 AM

309 I love to watch excellent speakers in action. Keeps me modest! 7/7/2014 8:06 AM

310 I just wanted to come once. 7/7/2014 8:06 AM

311 Because I have come every year but one for 22 years and have usually found them valuable 7/7/2014 8:06 AM

312 i was invited to speak 7/7/2014 8:04 AM

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313 Need to jump start my business 7/7/2014 8:04 AM

314 Location, topics 7/7/2014 8:04 AM

18 / 139


Q4 Please let us know if Perform 2014delivered in the following areas: (1=Not at

all, 7=To a large extent)Answered: 333 Skipped: 0

Investment oftime and money

Chance tostrengthen y...

19 / 139


Chance tocollaborate ...

20 / 139


Exposure touseful ideas...

Helpidentifying...

21 / 139


1 2 3 4 5 6 7 n/a

Helpidentifying...

Conventionmanagement...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

22 / 139


0.30%1

2.40%8

3.00%10

4.20%14

13.81%46

29.13%97

46.85%156

1.20%4

333

0.60%2

2.42%8

2.42%8

5.74%19

12.99%43

29.61%98

45.62%151

0.60%2

331

0.30%1

2.42%8

6.65%22

7.25%24

20.85%69

29.31%97

32.93%109

0.60%2

331

1.20%4

0.60%2

3.01%10

3.92%13

10.54%35

28.92%96

50.90%169

1.20%4

332

1.52%5

1.52%5

2.74%9

7.62%25

15.85%52

33.54%110

35.67%117

1.83%6

328

2.12%7

2.42%8

4.55%15

10.00%33

18.18%60

22.12%73

32.73%108

7.88%26

330

3.02%10

3.93%13

8.46%28

12.08%40

18.13%60

22.66%75

30.82%102

0.91%3

331

1 2 3 4 5 6 7 n/a Total Respondents

Investment of time and money

Chance to strengthen your network

Chance to collaborate and share expertise

Exposure to useful ideas and tools

Help identifying strategic priorities for your business

Help identifying strategic priorities for your stagecraft

Convention management (agenda, food, registration, on-site support)

23 / 139


Q5 Please share a story of your favoritemoment at Perform 2014, and why it was

specialAnswered: 233 Skipped: 100

# Responses Date

1 So many generous individuals that inspire you to climb higher 7/27/2014 12:31 AM

2 Meeting with Scott Halford one on one and him believing in where I am going and giving great next steps. 7/23/2014 11:53 AM

3 Mike Rayburn twins! 7/23/2014 10:41 AM

4 Naturally, the CSP events on Sunday! 7/22/2014 9:43 AM

5 Learning Lounge - Panel Discussion called "Take the Suck out of Success" - it was really great! 7/21/2014 12:53 PM

6 There were so many moments that I will never forget. One in particular is when I got to run into a speaker that I have admired for the last 10+years.She took the time to speak with me, give me some insight and most importantly encourage me. This and other experiences like this throughout theweek are the reason I will become a member of this organization!

7/20/2014 10:50 AM

7 I thought all the main stage speakers were outstanding. I loved the lunch outside. It was great to walk around in the sun and connect with fellowattendees outside of the normal "meal in the ballroom" structure

7/17/2014 4:19 PM

8 Getting to hear Sean Stephenson and meet him personally. I never thought of him as "disabled" and was able to learn much about stage craft fromhim.

7/17/2014 3:12 PM

9 Being told that my session was worth that attendee's entire trip, he got that much good info from it. 7/16/2014 11:15 AM

10 Hearing Nancy Duarte whose books I have read and TedTalk I have viewed. 7/15/2014 7:34 PM

11 Seeing Chris Clarke-Epstein win the Cavett - she has given so much, it was nice to see her receive! 7/15/2014 2:43 PM

12 The Foundation Entertainment on Tuesday. I brought my wife to the event, and we both enjoyed it tremendously. 7/14/2014 1:46 PM

13 Ed Gilespee's session on finding and working with Associations. Was an excellent session to fortify my contacts in the industry. 7/13/2014 8:32 PM

14 I met Brain Townsend two years ago a few month before his death during a school administrator's conference in Mississippi. He was a humble andsincere man of faith. Everyone was invited to stop by his house. I had intended to visit him as a new speaker for advice based on his convictions. Idid not get to talk with him. It was special to see his wife receive an award honoring his work and life by a national association who embraceshonesty, faith, and ethics. Thank-You!!

7/13/2014 1:40 AM

15 I truly enjoyed the speech following Mike Rayburn. What a task! She did it with no more props than a simple ladder and made a powerful andmeaningful presentation. For those of us who do not dance, sing, paint or play it was an inspirational moment.

7/11/2014 10:22 PM

16 Impossible to select one...there were so many! 7/11/2014 4:17 PM

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17 Impossible to select one...there were so many! 7/11/2014 4:16 PM

18 Andy Wahl's presentation was awesome and very inspiring. 7/11/2014 1:27 PM

19 Professionally, there were too many to list! Personally, the evening that Steven Tweed took a handful of the Speaker Staff out to dinner at thebeach…not only was it very generous, but, as simple of a gesture as it was, it had a very strong meaning behind it to us that our importance in thespeaking world is vital and we are "worthy enough" to dine with someone as special as a past president of NSA!

7/11/2014 11:14 AM

20 Meeting Harold Payne and Freebo in a coffee shop. Asking them the question, "what should I ask you?" and having Harold Payne respond with"You should ask me, who should I meet?" best question for anyone new to the conference.

7/11/2014 9:11 AM

21 I stumbled into the Human Library to see what it was all about. I was randomly matched with Alan Stevens, which couldn't have been better. It wastruly paradigm shifting and I am very excited about the ideas we brainstormed in such a short time.

7/10/2014 9:48 PM

22 Dale Irvin, because of his honesty. Sean Stephenson because of his story. 7/10/2014 7:00 PM

23 The two Mike Rayburns 7/10/2014 1:41 PM

24 Hearing how my next book could be the ticket to getting to the next level with my work. 7/10/2014 9:42 AM

25 hearing how much money we raised at the NSA Foundation to help other speakers and share scholarships because of the generosity of donors,commitment of the team and the amazing generosity of speakers bidding on awesome silent auction items. I loved hearing people say it was thebest foundation event they'd attended.

7/10/2014 8:23 AM

26 CPAE Banquet - great to see Scott Halford, Brad Montgomery, Christine Cashen and Ron Culberson get their CPAEs AND for Chris Clarke Epsteinto FINALLY get the Spirit of Cavett award!!!

7/9/2014 5:14 PM

27 Before convention I got together with three others who lead our community group, the Banking Speakers Networking Group. We wanted to be surethat no matter what happened in the 50 minutes we would have in the larger group meeting, that we got what we needed from each other. Wecreate some great collaborations. Walking away from that meeting, one of my colleagues said 'I could go home right now and I'd have my moneysworth.' The official convention had not yet started, but the conversations and collaborations had.

7/9/2014 2:14 PM

28 It would be a tie between Seth's keynote and Jason's performance at the Foundation Dinner. 7/9/2014 1:54 PM

29 Penn Jillette delivered the right message at the right time. As a fairly new member of NSA/PLATFORM (2nd year), this dynamic conventionsubjected me to expected highs of hopefulness and inspiration followed by the dreaded lows of feeling swamped and overwhelmed-- all of which hadreached a saturation point by Wednesday afternoon. So when Penn cleared away all the smoke and glitter and restated the simple truth, "You haveto log your flight time," it put everything back into perspective. This business is all about growth and change. Growth and change only happen whenwe keep spend as much time as possible in front of our audiences sharing the ideas that changed our lives. Only by doing can we learn. That was asimple, yet reassuring reminder. I concluded the convention by making a decision to log more flight time.

7/9/2014 1:04 PM

30 Walking into the hotel on arrival, and immediately seeing 6 people I knew. We chatted for quite some time before I ever got around to checking in.The relationships forged at Convention are vital.

7/9/2014 12:02 PM

31 Watching Mike Rayburn play his guitar with his hologram--I've never seen that before so it was a memorable experience. It also inspired me to takemore risks in my own programs and try new things.

7/9/2014 10:46 AM

32 Knowing ..no one there......the cocktail party ,dancing , that kicked it all off... was a great ice breaker for me to meet people .A relaxing way to getstarted.

7/9/2014 10:37 AM

33 Sharing breakfast and exchanging ideas 7/9/2014 10:29 AM

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34 Toni Newman performance on main stage. 7 years before we had a similar experience that we wanted to renew. mission accomplished! 7/9/2014 8:32 AM

35 I got my CSP!! 7/9/2014 3:25 AM

36 The perform by Sean Stephenson, because he has a beautiful way of living live. 7/9/2014 2:40 AM

37 Seeing Mike Rayburn's performance with dear friend and speaker - magical! 7/8/2014 11:56 PM

38 I met someone who has been speaking for 12 weeks. I helped usher then along and in doing so took a role of coach which is native to me. It alsohelped me since it was my first conference and a bit overwhelming.

7/8/2014 7:22 PM

39 enjoyed the panel discussion on Monday 7/8/2014 7:11 PM

40 The onsite management, registration, etc. was fabulous. Content was wonderful. My favorite moments were meeting new people. 7/8/2014 6:09 PM

41 Nikki is a "rock star" and should be promoted. She took care of my children getting registered at the last minute. She is the best and the glue thatholds NSA together.

7/8/2014 5:44 PM

42 All the Key Notes were amazing. I really enjoyed Sean Stephenson's breakout session as he really share the cold hard facts on being a speaker. 7/8/2014 4:51 PM

43 Each evening hearing my grandson's special moments in the Youth Program 7/8/2014 1:44 PM

44 My favorite moment at Perform 2014 was the Learning Lounge where we were able to talk to people in the field who can give guidance and adviceon how to move forward. The human Library was absolutely awesome in getting to talk to some of the experts face to face.

7/8/2014 12:53 PM

45 Sean's breakout session on high $$ keynotes. No fluff, rock solid content! 7/8/2014 12:36 PM

46 Reconnecting with old friends and colleagues. 7/8/2014 11:28 AM

47 Meeting all the diverse, dynamic and amazing people! 7/8/2014 11:11 AM

48 Conversations with people from other parts of the world such as Carol from Kenya or Shirley from the US. Start of deeper conversations over email.Looking forward to reconnecting again in 2015 for the recharge. Platform and those involved are amazing.

7/8/2014 10:50 AM

49 Penn and Jim Kwik were my two favorite sessions. 7/8/2014 10:45 AM

50 NSA foundation event --dinner was excellent and entertainment outstanding. I met some new people as well 7/8/2014 10:43 AM

51 meeting people I have networked with in social media was treasured and will undoubtedly make a difference in business. This was enabled by hesharing of the attendee list ahead of time.

7/8/2014 10:06 AM

52 Steve Forbes 7/8/2014 9:59 AM

53 Penn Jillette 7/8/2014 9:42 AM

54 I got to meet Jim Cathcart in person. He had so very graciously done a voice over for a branding video on my website and we had only spoken byphone. Jim's authenticity, his down to earth style, and his dedication to NSA and its members symbolizes so much of what NSA is about and thetypes of people who are invested there. It has called me to volunteer in some way next year myself. What an exciting and enriching group of people.

7/8/2014 9:20 AM

55 The lunatic with the overhead projector stole the show. Just perfect satire and artistry! 7/8/2014 8:40 AM

56 Pen Gilette 7/8/2014 7:25 AM

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57 Since I am Speaker Staff, it was a great moment on Mon, 6/30, to see the Speaker Staff Sessions with 30-40 attendees in the room during all threesessions..

7/8/2014 7:24 AM

58 Everything was just great. 7/8/2014 7:12 AM

59 It was probably Sean's talk. It was a classic. 7/8/2014 6:47 AM

60 Announcement of Platform was a great lesson on how to lead up to a significant moment. Also when the skydiving wasn't going to happen, peopledid not complain but applaused the effort.

7/8/2014 6:40 AM

61 All the general sessions because they were not only informative they were inspiring and you guys changed them up so they were all different inthere own way...great job!!!!

7/8/2014 5:24 AM

62 As a first timer I was surprised by the humbleness of the "big names" that I met from our industry. That and the welcome, warmth and support ofpast NSA presidents. As for sessions, Carmen Agra Deedy was my personal highlight.

7/8/2014 12:59 AM

63 Too many to name. 7/7/2014 10:33 PM

64 Although there are so many, one of the highlights was the Cavett Award acceptance speech. Pure authenticity and amazing presence. Beautiful. 7/7/2014 9:31 PM

65 really enjoyed the cavett institute and opportunities to meet and talk with others 7/7/2014 8:46 PM

66 Global Federation 7/7/2014 8:26 PM

67 At two different moments one CSP speaker and a CSP, CPAE speaker offer their help to grow my business and it was really special the way theyshow they care, even though they are busy people. It shows the Cavett Spirit at its best.

7/7/2014 8:21 PM

68 Mike Rayburn was terrific. A great example of innovation and taking a huge risk in front of 1500 people 7/7/2014 8:18 PM

69 Mike Rayburn and his hologram. Amazing! 7/7/2014 7:39 PM

70 I thought Nido Qubein's presentation on leadership at the Chapter Leadership workshop was one of the best I've heard on leadership in quite awhile.

7/7/2014 7:39 PM

71 I enjoyed Tuesday Morning General Session with the limited time keynote and how well the speakers did. 7/7/2014 7:35 PM

72 I connected with a workshop presenter that will help me tremendously with the branding of my business. 7/7/2014 7:30 PM

73 Loved Sanborns panel! 7/7/2014 7:23 PM

74 Met a new friend 7/7/2014 6:31 PM

75 I think a favorite moment for me was seeing Sean Stephenson on the main platform. He was amazing. And it was special because i told my wife,after seeing him and what he deals with, that if she ever sees me complaining again, to kick me where it hurts the most.

7/7/2014 6:25 PM

76 Meeting someone who was a first timer and being able to share with her and encourage her based on my experience. 7/7/2014 5:08 PM

77 Attending the humor workshop, because that gave me great practical examples to take away 7/7/2014 5:07 PM

78 On stage at speakers nightmare. Met all the speaking pros. 7/7/2014 4:40 PM

79 The general sessions in the morning were fantastic. The keynotes that involved music and production were all terrific. 7/7/2014 4:36 PM

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80 How great the speakers were but yet they were accessible and friendly when I went to thank them for sharing with me/us. 7/7/2014 4:17 PM

81 Day 3: Clinton's session on using games for training. I am in that space and have been looking for ways of enhancing training through gaming. Thatsession alone will take my training programmes to a whole OTHER level!

7/7/2014 4:16 PM

82 the keynotes and theaterical element really kept the energy and the excitement high! 7/7/2014 4:07 PM

83 Maria Guida's performance. You should put her on the big stage. 7/7/2014 4:05 PM

84 My favorite moment was my brief meeting with Laurie Guest. Before my meeting, she wrote to me. I figured she wrote to everyone, so I just savedthe message. When the meeting was over, I thanked Laurie for all the fantastics advice. She said : "I remember you. You have a beautiful story totell." Considering there was almost 100 people in the audience, I was blown away by this.

7/7/2014 4:05 PM

85 I really enjoyed the entire convention 7/7/2014 4:00 PM

86 Million Dollar Speakers Group, entertainment, keynotes, breakouts--great variety--well done!!!! 7/7/2014 3:53 PM

87 Loved re-connecting with a Canadian speaker that I hired to come to our Chamber annual banquet as a speaker - - too much fun! 7/7/2014 3:42 PM

88 I liked all of the performers because it was fun & reminded me that creative delivery is as important as a good message. 7/7/2014 3:41 PM

89 Sean Stephenson is a magical story teller. He demonstrated how you can end a speech exquisitely w/o uttering a word... 7/7/2014 3:33 PM

90 My most favorite moment was meeting conference "buddy," Elenie Tsarhopoulos. I had been assigned another "buddy" by NSA, but didn't seem toquite connect. I went looking and discovered Elenie on the NSA Facebook page and reached out to her and asked if I could join her group. Eleniegladly welcomed me to her group of two other first-timers. We instantly connected. I have never felt so "at home" and a part of a "family" as I did forthe next five days of the conference. (Including the Cavett Institute) From receiving my own personal welcome basket from Elenie to kick off theevent, to her face-to-face advice, to saving me VIP seats in the learning and general sessions, to inviting me to sit at her table, along with SteveShapiro and Mark LeBlanc, my time at Perform-NSA was one I will remember forever! The icing on the cake was when Cavett Award winner, ChrisClarke-Epstein, walked by my table at the awards banquet, stopped and grabbed both of my hands, looked me in the eyes, then while fluffing herhair, asked me if she looked ok before proceeding on stage. If I ever felt like I received a "sign" that I was in the right place at the right time, Perform-NSA 2014 was my time. Thank you Perform-NSA for making this type of conference available. I look forward to the many more to come, and I lookforward to growing with this wonderful organization and helping be a part of touching the lives of countless people around the globe. Sincerely, JeffCrume New Perform/NSA Member First Time Conference Attendee

7/7/2014 3:24 PM

91 Attending Sean Stephenson's breakout and being reminded: It's not about me! Pour everything you have into a talk for your audience. He rocked. 7/7/2014 3:22 PM

92 The time allotted during meals to get to know the pople at your table. Met some great people. 7/7/2014 3:00 PM

93 The hologram keynote--incredible! 7/7/2014 2:57 PM

94 Sean Stevwenson 7/7/2014 2:56 PM

95 Getting my CSP - I've wanted it for a long time so this was a pivotal moment for me. 7/7/2014 2:51 PM

96 I loved Eric Wahl's presentation. It made me realized that you can make speech's come alive! 7/7/2014 2:50 PM

97 There were lots of great moments and great new friendships - but the best single event was when Tami pulled me at random from the audience andput $500 in my hand for next year's convention. I'm still asking myself if that really happened. And yes - I'm going to register!

7/7/2014 2:43 PM

98 Ideas from Peter Winick - breakout sessions 7/7/2014 2:31 PM

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99 Mike Rayburn's main stage program. His message about writing music I can't write really hit home and inspired me. 7/7/2014 2:30 PM

100 It never failed to happen that just after someone gave me a name of someone I should connect with I would find myself sitting at that person's table.Synchronicity!

7/7/2014 2:26 PM

101 Eric Wahl! Amazing, creative and inspiring! 7/7/2014 2:13 PM

102 After discussing my goals with another speaker I decided on a direction with my speaking business that I hadn't thought of before. 7/7/2014 1:54 PM

103 Connecting and networking with people that I would not have crossed paths in my daily life. 7/7/2014 1:48 PM

104 The general sessions. 7/7/2014 1:36 PM

105 Neen James was fantastic! NSA XY is remarkable - an amazing group of people. 7/7/2014 1:34 PM

106 The speakers on how to act out your story both visually and with voice inflection. Story telling is my strength and yet when I went to these classes Ifound out there was a lot I didn't know and needed to learn.

7/7/2014 1:32 PM

107 Hearing Sean's presentation and breakout session. Message hit me in the eyes on where my head needs to be before I step to the platform. And it'snot on the speech, it on the eyes of the audience to see into their hearts. That's what I will be speaking to.

7/7/2014 1:21 PM

108 One of my goals for the convention this year was to find a mentor, not someone trying to sell me something but someone who could help me buildmy business and was willing to share their own experiences with me. I met Jay on Sunday night and was able to spend some significant time withhim through out the convention. He shared invaluable information with me, asked lots of questions, and helped me tremendously to gain clarity ofwhere I want to take my business. While I know we will stay in touch, if I never saw him again, he provided exactly what I was looking for.

7/7/2014 1:19 PM

109 Tim Gard's starfish parody. 7/7/2014 1:08 PM

110 I had the chance to reconnect with a speaker who I met at my first NSA event in 2005. I was just about to leave the 2005 event after the negativity Iexperience from other speakers telling me I'd never make any money. I would have left that event midway--but this speaker showed me suchkindness. I had the chance to say thank you while wearing my CSP medal and let him know he was a huge reason why I earned it this year : )

7/7/2014 1:04 PM

111 I enjoyed Eric Wahl, Nancy Duarte and m any others 7/7/2014 1:00 PM

112 General Sessions were great. I have not had the opportunity to really see this level of speakers in action. 7/7/2014 12:52 PM

113 Many as every NSA convention offers me a miracle per hour since my first convention . As my business grows different more specific to memiracles are required.

7/7/2014 12:50 PM

114 I shared lunch with two colleagues while waiting for the skydiving, but not together. One was great, but then had to leave. The second was like asister. It was supposed to happen that way.

7/7/2014 12:48 PM

115 I introduced myself to a person with a Non Member Guest name tag on. In talking with him I asked him why he came to the convention - he was nota spouse. Rather, he was an Author and stated he came to Convention as the attendees are the smartest group of people and far surpass anyauthor meetings he attends.

7/7/2014 12:38 PM

116 The main stage speakers were phenomenal this year. I thought they were all stellar, engaging, fun, inspiring, etc. Great job in selecting them.Favorite moment? Hard to say. So many good ones.

7/7/2014 12:32 PM

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117 Report on NSA in San Diego I’ve attended every NSA/US convention since 1991, except for last year when I was sick. It was fun to be back andhere are some things that got my attention. The return to the Hyatt was very nice. As the 8.5-year editor of the Global Speakers NewsBrief, and aspeaker who has spoken to every Federation association and most of the chapters, I am very aware of how the US convention looks to ourinternational guests. The Hyatt is in a nice area of town, near the water, and with great views. My room looked down on the Midway aircraft carrier.(Tim Gard was stationed on the Midway when he was in the Navy.) Twenty nations were represented at the convention. They were from the 11Global Speakers Federation countries. BTW, to subscribe to the NewsBrief FREE: http://mad.ly/signups/96017/join 1,450 attended the conventionand 2,500 logged on to live streaming. It was announced that this was the largest convention ever. The speaking business appears to be comingback. A record of 78 new CSPs were decorated with medals. 25 has been normal in the past. Some attendees opined that the increase was due apent-up demand and others felt that the speaking business was recovering. Convention check-in. A big surprise. Those who printed out theirregistration confirmation only had to scan the QR code at the counter. The machine spit out their nametag. Very few people where needed behindthe counter. Tables. The convention hall was set in rounds of ten. BUT they were in rows, not staggered. Staggering might have moved someattendees a bit closer to the stage but, this way, you could easily walk between the tables. Brilliant! Community groups. I am convinced these (notPEGS) groups increase convention attendance because they provide specific additional information and allow us to get together with speakers withlike interests. They are one more justification for attending. My favorite groups are Eileen McDargh’s MACspeakers and Howard Putnam’s SpeakingEagles. The main platform speakers were outstanding—to the point of being intimidating. There was a great lineup. Ed Rigsbee did an outstandingjob on the Cigar PEG suite and Tuesday evening party. The suite was packed shoulder-to-shoulder each evening. This year the Cigar PEG raised$70,000 for charities. Half of the net will go to the NSA Foundation, Professional Speakers Benefit Fund, and half to other charities. The Cigar PEGis another valuable “draw” to the convention. Name change. It was announced that the new name for National Speakers Association would bePlatform. That may be the subject of another post. --Dan Poynter, CSP. The Book Guy.

7/7/2014 12:25 PM

118 Connecting with my dear friend, Anne, a very established speaker in her niche. She is wonderful mentor! 7/7/2014 12:24 PM

119 The variety of keynotes was really outstanding, all showcasing different on-stage styles. 7/7/2014 12:13 PM

120 The speaker that brought out how it's time to make a decision to be the best. That short part was very powerful. The speaker said Brian Tracy (hiscoach) asked him if he made the decision to be the best. Quite profound.

7/7/2014 12:09 PM

121 Completely moved by all the general sessions (except the speak tank), and loved every single breakout session 7/7/2014 12:05 PM

122 Listening to Jim Kwik and Sando Forte breakouts were the best, they inspired, taught and shared a ton of knowledge to help us be more successful.Nancy D. Keynote was moving and powerful!

7/7/2014 12:03 PM

123 Main stage keynotes and Foundation evening 7/7/2014 12:02 PM

124 I loved all the MainStage talks. I can't find just one moment. I will say that I had so much interest in my work and business, I was amazed. 7/7/2014 11:58 AM

125 Talking with chapter colleague and seeing way to promote her work 7/7/2014 11:49 AM

126 Sean Stephenson was a true highlight. He was so funny and so moving. All the general speakers were phenomenal, but Sean stood out to me themost as he moved me the most.

7/7/2014 11:49 AM

127 I thought the general sessions were outstanding 7/7/2014 11:44 AM

128 Hard to choose only one! Jason Hewlett - INCREDIBLE. Mike Rayburn - blew us away. Every single general session speaker was a home run!!!! 7/7/2014 11:42 AM

129 I know some speakers from past fun to see their growth 7/7/2014 11:35 AM

130 Erik Wahl's performance and motivational speech was top-notch and very moving. It allowed me to see that you can use creativity in all sorts ofways and that a far-fetched idea can be beautiful.

7/7/2014 11:32 AM

30 / 139


131 Erik Wahl - I paint and appreciated his ability to incorporate painting into a motivational session Steve Forbes - I actually decided to come because Ilove to see him speak Also - the space between the notes - a very important insight for my work and my life

7/7/2014 11:27 AM

132 One thing out did the last. I thought. The activities, the spacing etc was so well done. I kept wanting to thank the organizers. 7/7/2014 11:27 AM

133 Loved Laurie Guest's presentation. It was exactly what I needed. 7/7/2014 11:22 AM

134 Lois Creamer, a woman I wanted to meet, gave me her entire lunch hour during the picnic. How generous! It was hugely valuable to me. 7/7/2014 11:11 AM

135 steve forbes, he cracks me up... 7/7/2014 11:07 AM

136 My favorite moment was being a first timer, and Ruby allowing me to sit in the sports celebrity speakers even though I don't play any professionalsports. It was such a welcoming experience, and she was so gracious. It really gave me insight into how generous the NSA people are.

7/7/2014 11:07 AM

137 I liked the panel of CEO's from Cinnabon and CPK and Steve Forbes...with the inpromptu talk from Kat--she was outstanding and motivating andgenuine

7/7/2014 11:06 AM

138 My favorite moment was when the Guitar Virtuoso appeared with his hologram. 7/7/2014 10:59 AM

139 I loved Carmen Agra Deedy simply standing still and telling her story into a mike stand. Shows the power of what we say, amongst all the glity,holograms, ladders, and more. Speaking is powerful when done right.

7/7/2014 10:57 AM

140 Commiserating with presenter about the gross mispronunciation of his name and discovering I wasn't alone in thinking that was pretty inexcusablefor this organization

7/7/2014 10:49 AM

141 My favorite moment was seeing a speaker I had never heard of before knock it out of the park. His submission for concurrent was declined so hewas asked to be part of a panel in the learning lounge. I wasn't planning on staying because I was pre-judging his topic. He received a standingovation in the middle of his program, that is how good it was.

7/7/2014 10:42 AM

142 My favorite or "ah ha" moment was when Marc Wahl performed. I seen Marc perform previously, his performance provided me the reassurance thatyou need to perfect your craft through a consistent performance, There is no need to make drastic changes. The message to me is - find yourcontent, perfect it, and perfect it and perfect it some more. Thank you

7/7/2014 10:42 AM

143 All general session speakers were wonderful. 7/7/2014 10:37 AM

144 My favorite moments have been the special conversations I have had with people since Perform 2014....true friendships have been formed thatwould not have happened otherwise.

7/7/2014 10:35 AM

145 The closing video shot of Jay Hewlett and his wife after his performance Tuesday night. He killed it, both he and his wife knew it and they weretaking a second to soak in the moment. It showed on their faces.

7/7/2014 10:32 AM

146 Jason Hewlett at the Foundation Concert 7/7/2014 10:31 AM

147 I spoke at the Storytellers PEG and the room was packed with people standing in the back and sitting on the floor to hear my presentation. Peopleare very hungry for storytelling skills.

7/7/2014 10:27 AM

148 http://jasonhewlett.com/biggest-night-of-my-career-nsa14/ 7/7/2014 10:17 AM

149 The Foundation Event was Amazing. Great idea for the food and speaker was wonderful. 7/7/2014 10:15 AM

150 meeting with international friends at the CSP-meeting 7/7/2014 10:13 AM

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151 Overall everything was really good. Opening session was excellent from speakers to pool side event. 7/7/2014 10:12 AM

152 like the 3 shorter main stage presentations rather than 1 long one. it shows us where the industry is demanding we go and was nice to see a peekinto that.

7/7/2014 10:12 AM

153 Meeting my buddy - Lauran Star - who was fantastic in introducing me around, sharing best practices, etc. 7/7/2014 10:12 AM

154 Second Act PEG Meeting was great! 7/7/2014 10:11 AM

155 The "Raptor" guy - his story was touching. 7/7/2014 10:11 AM

156 I enjoyed the conference, as a whole. 7/7/2014 10:10 AM

157 When i got info on how to set up my speaking biz marketing 4.0 and speaking at the MDRT 7/7/2014 10:07 AM

158 I thought the Cavett Institute was great in addition to some of the breakout sessions. 7/7/2014 10:06 AM

159 All the good moments were completely nullified by the autocratic style name/branding change announced. 7/7/2014 9:57 AM

160 Having a boxed lunch on the patio with a few new friends on Tuesday(?). It was great to break bread in a casual setting and network in a moreintimate way.

7/7/2014 9:57 AM

161 Taking part in the Saturday pre-convention comedy evening was a real honour and treat. 7/7/2014 9:55 AM

162 Wow - this is hard because there were so many great moments. Loved Mike Rayburn and his performance with his hologram. 7/7/2014 9:55 AM

163 Penn Gillette keynote 7/7/2014 9:51 AM

164 The relief after the new name announcement that the NSA was not trying to expand Internationally and go to war against the Federation 7/7/2014 9:48 AM

165 At the Jam after the banquet on Wednesday many professional musicians gathered under the capable hands of Alan Berg and did spontaneousperformances. Mike Rayburn borrowed my guitar to do a song and ended up doing a powerful half hour performance. He and we never stoppedsmiling. The hotel finally ran us off at 2:30am but the performers could have gone on until dawn. It was great!

7/7/2014 9:42 AM

166 Jason Hewlett - amazing performance! 7/7/2014 9:41 AM

167 Meeting Sean Stephenson after his keynote and after attending his breakout session, too. Love him! 7/7/2014 9:40 AM

168 Tim Gard's tour of the USS Midway and his description of his experiences on board during the evacuation of Saigon. 7/7/2014 9:39 AM

169 Loved the first night party. What a great way to kick off the convention. 7/7/2014 9:37 AM

170 hmmmm hard to do...like I said it was just classy. very fun, but classy. Not one cringe moment. 7/7/2014 9:35 AM

171 I really liked the general sessions and the people who spoke at these sessions. I did not hit them all, but I hit a few and they were entertaining andfun.

7/7/2014 9:32 AM

172 Penn was good because he is real. 7/7/2014 9:32 AM

173 Mike Rayburn's holographic performance. Entertaining and inspiring example of facing fears and taking chances. 7/7/2014 9:30 AM

174 Running into a favorite friend who has not been at the Convention the last 2 years because of health issues, and having time to catch up. 7/7/2014 9:26 AM

32 / 139


175 1) Learning about the 4 "E" - very helpful to identify areas to work on. Helped me to have focus. 2) Each general session was good. 3) Finding outabout the diversity group. 4) Meeting a good number of extroverts made me feel like "I belong here".

7/7/2014 9:25 AM

176 The Cavett ... Chris Clarke is long over due! They finally got it right ... 7/7/2014 9:23 AM

177 Sean's keynote. He was just friggin' awesome 7/7/2014 9:22 AM

178 I loved the general sessions. They were very informative. 7/7/2014 9:21 AM

179 I thought the General Sessions were - for the most part - amazing! Especially Erik Wahl, Nancy Duarte, Steve Forbes, Kat Cole, Paul Huschilt,Sean Stephenson, Carmen Agra Deedy, Jim Kwik and Mike Rayburn. Also enjoyed the more entertaining performers.

7/7/2014 9:19 AM

180 The Cavett Institute overall was the best one day training I've received! 7/7/2014 9:17 AM

181 The story telling at the general session and the story telling breakout session were phenomenal. Carmen Agra Deedy did a masterful presentationand helped me to see the importance of story and point.

7/7/2014 9:13 AM

182 Penn Jillette's keynote 7/7/2014 9:09 AM

183 Someone I did something nice for 5 years ago invited me to a private dinner. I had no idea I was being introduced to so many power players. That isthe spirit of whatever our name is.

7/7/2014 9:07 AM

184 Loved the music and dancing after the opening general session 7/7/2014 9:03 AM

185 Favorite moment was Chad Hymas' presentation on creating an effective keynote presentation. All of the main stage presentations 7/7/2014 9:01 AM

186 The outdoors events were nice -- the planning/flow not so much - just the utilization of the outdoors. 7/7/2014 8:59 AM

187 One of my two goals for 2014 was to complete my five children stories by mid summer and submit them to Scholastic. I did not know who CarmenArgo Deedy was. In addition we are both Cuban born and I have been in Camaguey, the city she's from. I did get to speak to her. When I found outwho she was, for me it was gold.

7/7/2014 8:57 AM

188 The performer for the fundraising evening event was amazing and his testimony for family values and ethics was inspiring. 7/7/2014 8:55 AM

189 Alan Weiss workshop was very helpful with information and stagecraft 7/7/2014 8:55 AM

190 Meeting Tony Alessandra and Harvey Mackay - authors I have been following for years. 7/7/2014 8:52 AM

191 Being a part of the Million Dollar speakers group. 7/7/2014 8:45 AM

192 As always the Cigar PEG provided me with more opportunities to meet and network with potential clients. There is nothing like that in the officialevents.

7/7/2014 8:39 AM

193 The keynote - General Sessions were amazing! The best of the best. Loved Jay Baer - media company 7/7/2014 8:37 AM

194 No standout stories 7/7/2014 8:33 AM

195 I had wanted to meet Lois Creamer because I so admired her generous spirit she shows on the NSA Facebook page. I introduced myself to her andasked for a few minutes of her time, and she gave me her entire lunch time when we had the outdoor picnic. Very generous!!! And very valuable!

7/7/2014 8:33 AM

196 CAVETT Instorite 7/7/2014 8:32 AM

33 / 139


197 The breakout sessions have really terrific titles... but the content to follow is very lackluster. There should be a stricter policy on approving thebreakout content and format. I attended so many sessions that "looked" good due to the catchy title. But I rarely had any take-aways. Thisconvention needs to cater to experienced speakers that already know how important being searchable online is and know so many of the basics.None of the sessions I attended challenged me or taught me things I didn't know. This convention was worth the investment to me, because I met alot of terrific people and enjoyed the entertainment. But it needs to provide a lot more value to the gamut of speakers. Additionally, the food lines area complete joke. I went hungry on a few occasions and opted for room service because I refuse to wait 2 hours to eat dinner. The quality of themeals and food were also very disappointing (which I understand is the hotels' fault). But it was not good to me at all.

7/7/2014 8:31 AM

198 over the Chapter Leadership meeting. This was my first convention and I'm president-elect for the New England Chapter. I learned a lot and felt asense of connection. Looking forward to November and getting to know people.

7/7/2014 8:31 AM

199 Loved the Foundation Dinner with Kelly Swanson and Jason. Also enjoyed the MainStage talks - all very moving and entertaining. 7/7/2014 8:30 AM

200 There were so many incredible moments, but one particular one that stands out was when Sean told speakers to pay attention to new members andfirst time attendees, and not "look around" for someone better to talk to. It happened to me twice the day before, and I have to admit it reduced myopinion of them. He nailed it.

7/7/2014 8:30 AM

201 Erik Wahl and Mike Rayburn 7/7/2014 8:29 AM

202 I loved many things that happened at our convention! One highlight: a mainstage presenter talking about the importance of the space between thenotes.

7/7/2014 8:29 AM

203 Jay Baer's breakout session. It essentially created a business plan for me. 7/7/2014 8:28 AM

204 Jay Baer's session(s) were the highlight of the convention. Brilliant, cutting-edge ideas and examples. 7/7/2014 8:28 AM

205 Probably my early morning epeg social where I led a very casual session about online marketing and online video. Not scripted. No powerpoint. Justa bunch of people eating and sharing information. Barely awake people, but still.

7/7/2014 8:27 AM

206 Million Dollar Speakers Group was outstanding 7/7/2014 8:27 AM

207 Foundation Dinner entertainment was wonderful. Had many great experiences 7/7/2014 8:27 AM

208 I love all of the General Sessions and quite frankly could sit there all day and just soak up main platform speakers. My favorite moment was theviceral gasp I felt when Sean Stephenson ended his speech so masterfully with Hail to the Chief; but in reality I had many favorite moments,including Dale's conference summary, Mike Rayburn and the Hologram, the ladder and Toni,Eric,& Einstein, etc.

7/7/2014 8:25 AM

209 meeting Sean Stevenson and experiencing his likeable spirit 7/7/2014 8:25 AM

210 Getting to speak at Foundation. Selfishly, it was my most special moment - the moment my peers fell in love with my town. 7/7/2014 8:25 AM

211 Sally Hogshead's session was worth the entire registration fee and then some. 7/7/2014 8:23 AM

212 Jason Hewlet's break through performance at the foundation night. Also, Dr Sean showed how to own a stage in less than 15 minutes. 7/7/2014 8:22 AM

213 Catching the squish ball and being invited up on stage with Erik Wahl. What a fun evening. 7/7/2014 8:22 AM

214 Loved Penn and my time on stage. 7/7/2014 8:20 AM

215 The keynote on resonance enabled me to see how to best craft my keynote 7/7/2014 8:20 AM

34 / 139


216 Getting with all the chapter leaders is most important to me to understand their priorities and direction and how I can help. Also the new brand! Loveit!

7/7/2014 8:20 AM

217 I was moved by the main stage speakers, Mike Rayburn helped me to remember I must continuously strive for more than I believe I can do;Carmen's performance reminded me of the power of story-told well; Penn's tale was fascinating in how his persistence led him to his current space.Me Kwick made me want to work with him to remember so much of what is stored in the recesses if my brain

7/7/2014 8:19 AM

218 It is very difficult to identify one moment because there were so many that stood on their own merits. The session I enjoyed the most was the onepresented by Maria Guida; I found it most beneficial.

7/7/2014 8:19 AM

219 Watching friends be awarded their CSP 7/7/2014 8:19 AM

220 Thoughts we missed some elements on logistics etc. IE: I didn't know where the exhibitors were until day 2.5 (I'm sure they weren't happy.) Weneeded signs etc or have them in an area that we all passed all the time. We need to keep our sponsors and supporters happy. Other - I LOVE theCSP recognition as it's important, but was confused as to the duplicate presentation. I attended the recognition ceremony and besides putting amedal around the neck, found the main stage presentation to be any different. It lacked energy (struggling announcers due to pace ofannouncements) and engagement regretfully. I agree that an abbreviated recognition was a good ideas for the large group, but would haveexpedited this. (quick name call should have been rehearsed / a bed of music / quick walk and wave style)

7/7/2014 8:16 AM

221 MAC Users Group for both the networking and the great tips 7/7/2014 8:16 AM

222 Cigar peg was great networking and time to communicate one on one. 7/7/2014 8:13 AM

223 Receiving my CSP… I enjoyed seeing old friends and watching the Keynote Speakers... 7/7/2014 8:12 AM

224 Mike Rayburn was great so was Speak Tank 7/7/2014 8:11 AM

225 the keynotes were amazing as well as the workshops on technology and social media. 7/7/2014 8:11 AM

226 Watching Nancy Duarte be completely present and comfortable in her own skin, sharing great info. 7/7/2014 8:10 AM

227 The opportunity to meet with Nancy Duarte 1-1 for over an hour. It was amazing! 7/7/2014 8:09 AM

228 The Foundation Dinner was amazing - so entertaining. Penn's talk was excellent. I enjoyed hearing him speak to us and for us, but from anotherperspective.

7/7/2014 8:09 AM

229 When Brian Tracy attended a session - as part of the audience. Whow! 7/7/2014 8:09 AM

230 Mike Rayburn. Nuff said. 7/7/2014 8:07 AM

231 Chad Hymas's breakout on the science of the keynote. He helped me look at keynotes in a whole new way. 7/7/2014 8:06 AM

232 I loved Alan Weiss's breakout session. His focus on having confidence and not blowing in the wind -- that is, running off in pursuit of every new ideais refreshing!

7/7/2014 8:06 AM

233 Met several people whom I only knew on online. 7/7/2014 8:06 AM

35 / 139


Q6 Which of these topic areas were youmost hoping to focus on at Perform 2014

(select all that apply)Answered: 303 Skipped: 30

Entrepreneurship

StrategicPlanning

Online Learning

OnlineMarketing

DirectMarketing

Online Sales

Direct Sales

ProtectingYour...

Accounting/Financial...

CRMs andDatabases

Growing YourBusiness

Social Media

Technology

36 / 139


33.66% 102

32.34% 98

17.49% 53

30.69% 93

16.83% 51

11.22% 34

13.53% 41

9.24% 28

1.65% 5

8.25% 25

77.89% 236

32.34% 98

31.02% 94

17.16% 52

7.26% 22


TechnologyTools

VideoRecording &...

AudioRecording &...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Entrepreneurship

Strategic Planning

Online Learning

Online Marketing

Direct Marketing

Online Sales

Direct Sales

Protecting Your Intellectual Property

Accounting/Financial Management

CRMs and Databases

Growing Your Business

Social Media

Technology Tools

Video Recording & Editing

Audio Recording & Editing

37 / 139



1 Clarifing my vision 7/23/2014 11:53 AM

2 Improving my keynote 7/21/2014 12:53 PM

3 platform skills 7/21/2014 8:58 AM

4 Content management and humor 7/20/2014 7:56 PM

5 Focusing message 7/13/2014 5:35 PM

6 networking 7/13/2014 1:53 PM

7 Creative inspiration 7/11/2014 10:22 PM

8 Crative Ideas for content and delivery 7/11/2014 4:17 PM

9 Crative Ideas for content and delivery 7/11/2014 4:16 PM

10 Developing my message / content 7/10/2014 9:48 PM

11 Presentation skills 7/10/2014 1:41 PM

12 Platform skills and keynoting examples 7/10/2014 8:23 AM

13 I really didn't come with an agenda this year. I know what I need to do. This was more about motivation. But every year is different. 7/9/2014 5:14 PM

14 Interactive live presentations 7/9/2014 2:14 PM

15 Networking with other members 7/9/2014 1:54 PM

16 How to access the corporate market, because most of my work is with non-profits. 7/9/2014 1:04 PM

17 Ideas for a new keynote 7/9/2014 10:46 AM

18 Performing 7/8/2014 9:09 PM

19 Stagecraft. Improving my key note capabilities 7/8/2014 7:22 PM

20 Not discounting, selling on Amazon, 7/8/2014 6:09 PM

21 Specific ways to close sales and build business 7/8/2014 10:43 AM

22 STAGE CRAFT AND PROCESS FOR PRESENTING 7/8/2014 10:26 AM

23 Growing business using speaking 7/8/2014 10:06 AM

24 stage presentations 7/8/2014 9:59 AM

25 learning the business 7/8/2014 8:13 AM

26 community 7/8/2014 7:25 AM

27 Being Inspired 7/8/2014 6:40 AM

38 / 139


28 outsourcing - platform mechanics 7/8/2014 2:05 AM

29 Fellowship Amongst Like-Minded Individuals & The Exchange Of Ideas 7/7/2014 9:32 PM

30 Platform skills 7/7/2014 9:16 PM

31 branding & niching 7/7/2014 7:57 PM

32 New ideas in presentation form and technology 7/7/2014 4:20 PM

33 Working on my speech + Networking 7/7/2014 4:17 PM

34 platform skills- presentation 7/7/2014 3:41 PM

35 Improving as a speaker 7/7/2014 3:22 PM

36 Stagecraft. 7/7/2014 2:50 PM

37 Developing/refining Keynote speeches 7/7/2014 2:43 PM

38 How to get more paid speaking jobs. 7/7/2014 2:34 PM

39 Publishing 7/7/2014 2:30 PM

40 Business of Speaking Basics 7/7/2014 2:26 PM

41 story telling skills 7/7/2014 1:54 PM

42 stage/platform skills 7/7/2014 1:36 PM

43 Working with associations 7/7/2014 1:32 PM

44 e-publishing 7/7/2014 1:08 PM

45 Branding 7/7/2014 12:50 PM

46 Attracting perfect clients / networking partners (Stacey Hall) 7/7/2014 12:32 PM

47 Storytelling 7/7/2014 12:13 PM

48 stage acting and humour 7/7/2014 12:05 PM

49 Authenticity: not even included above 7/7/2014 11:49 AM

50 Becoming better at my craft... storytelling and keynote 7/7/2014 11:49 AM

51 Just about everything 7/7/2014 11:44 AM

52 Product Development and Passive Revenue Streams 7/7/2014 11:42 AM

53 Branding 7/7/2014 11:27 AM

54 Speaking techniques 7/7/2014 11:27 AM

39 / 139


55 platform skills 7/7/2014 11:25 AM

56 Content development 7/7/2014 11:11 AM

57 humor 7/7/2014 11:07 AM

58 watching the keynote styles 7/7/2014 10:42 AM

59 Stage craft 7/7/2014 10:25 AM

60 Stagecraft 7/7/2014 10:12 AM

61 Networking 7/7/2014 10:12 AM

62 Book Marketing 7/7/2014 10:11 AM

63 writing 7/7/2014 9:57 AM

64 Internatioanal co-operation 7/7/2014 9:55 AM

65 None of the above 7/7/2014 9:51 AM

66 Pricing 7/7/2014 9:40 AM

67 How to scale my business 2x, 4x, 8x and more 7/7/2014 9:39 AM

68 More speech bookings - how to market oneself. 7/7/2014 9:32 AM

69 Enterprise and eloquence 7/7/2014 9:25 AM

70 how to present present better 7/7/2014 9:24 AM

71 story development 7/7/2014 9:22 AM

72 stagecraft 7/7/2014 9:13 AM

73 networking 7/7/2014 9:07 AM

74 chapter leadership 7/7/2014 8:55 AM

75 fascinating-- not a choice about the CRAFT of speaking and yet, that was the major emphasis in the general sessions! 7/7/2014 8:55 AM

76 Licensing 7/7/2014 8:49 AM

77 book promotion 7/7/2014 8:48 AM

78 Licensing 7/7/2014 8:47 AM

79 Networking with potential clients. 7/7/2014 8:39 AM

80 Improving my platform speaking skills 7/7/2014 8:37 AM

81 Inspiration and Motivation 7/7/2014 8:32 AM

40 / 139


82 Story Telling 7/7/2014 8:31 AM

83 Would love to see a talk on IP and how to price it, negotiate it etc. Not just legal aspects 7/7/2014 8:30 AM

84 Branding 7/7/2014 8:30 AM

85 Hoped to work more on presentation skills, interested not even listed above. 7/7/2014 8:28 AM

86 new ideas for already-successful businesses 7/7/2014 8:28 AM

87 Book publishing. 7/7/2014 8:27 AM

88 Improving my story telling and platform skills 7/7/2014 8:25 AM

89 My goal this year was to learn platform skills from the general session presenters. 7/7/2014 8:25 AM

90 Differentiating 7/7/2014 8:23 AM

91 Thought Leadership and content marketing 7/7/2014 8:22 AM

92 Publishing 7/7/2014 8:20 AM

93 Keynote presentation skills 7/7/2014 8:20 AM

94 Presentation skills 7/7/2014 8:19 AM

95 Self publishing options rather than tradtional 7/7/2014 8:16 AM

96 Articulating and Communicating my Thought Leadership 7/7/2014 8:16 AM

97 Publishing 7/7/2014 8:13 AM

98 Community 7/7/2014 8:10 AM

99 Book publishing 7/7/2014 8:09 AM

41 / 139


77.18% 230

33.56% 100

35.23% 105

38.59% 115

15.77% 47

Q7 Please indicate below your preferencefor types of content at Perform 2014




More emphasison how-tos

More emphasison strategy

More emphasison tools

More emphasison stagecraft

More emphasison fundamentals

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


More emphasis on how-tos

More emphasis on strategy

More emphasis on tools

More emphasis on stagecraft

More emphasis on fundamentals

42 / 139


1 Better breakouts. Most were underwhelming, even big names 7/23/2014 10:41 AM

2 1-4 session 101 beginers ground floor start up info 7/13/2014 1:40 AM

3 I think it was just right! 7/9/2014 2:14 PM

4 General sessions with some how to's as well 7/9/2014 10:46 AM

5 All of the above were very enlightening. 7/9/2014 10:37 AM

6 Please do a session on the basics of a simple contract and on the framework for fees!!! 7/8/2014 12:58 PM

7 This was the best conference ever, content was 5 star, all parties did an excellent job 7/8/2014 10:10 AM

8 Generate more speaking engagements. It's great to know how to create more income from a talk but how to get the talk in the first place is a greatstater.

7/8/2014 9:20 AM

9 Honestly, you covered all these just fine. 7/8/2014 6:47 AM

10 Inspiration 7/8/2014 6:40 AM

11 I do not understand the question - are you asking for what I would have liked more of? That's not the question being asked. 7/7/2014 9:31 PM

12 No suggestions for change; most valuable convention ever. 7/7/2014 6:10 PM

13 more emphasis on selling -- not marketing 7/7/2014 5:52 PM

14 The balance presented was just about right. 7/7/2014 5:33 PM

15 I thought we had a good balance. You could get whatever you wanted. 7/7/2014 5:08 PM

16 i like a mix 7/7/2014 4:40 PM

17 I'd like to see more tools and tips for training & seminars, along the lines of what Sarah Michel had this year. 7/7/2014 2:43 PM

18 You see what you want to see.... 7/7/2014 1:48 PM

19 the latest with electronic know-hows would be good 7/7/2014 11:32 AM

20 All are equally important to me me right now and I was full of options at the conference 7/7/2014 11:27 AM

21 the blend was great 7/7/2014 10:57 AM

22 less politics and gross displays of psuedo-patriotism; less self indulgence and self congratulation and more professionalism please 7/7/2014 10:49 AM

23 The current mix is just fine, you're following the competencies well. 7/7/2014 9:42 AM

24 Information on how to get bookings! Some break out sessions promised this but did not deliver. 7/7/2014 9:32 AM

25 More dedicated time for networking rather than pushing it off into the margins 7/7/2014 9:22 AM

26 I found the panel (except Kat Cole!) and Speak Tank a bit teadious 7/7/2014 9:19 AM

27 It always seems to have something that is right for people at different stages. 7/7/2014 9:07 AM

43 / 139


28 Those who produce and deliver training are largely ingnored at NSA events 7/7/2014 8:55 AM

29 They are all equally important. However - if a breakout is going to be about the fundamentals, it should be promoted as such. Too many breakoutswere fundamental and not enough high-level information for the long-time, success members.

7/7/2014 8:49 AM

30 More business skills-finance 7/7/2014 8:48 AM

31 They are all equally important 7/7/2014 8:47 AM

32 Inspiration, motivation 7/7/2014 8:32 AM

33 More advanced breakouts- breakouts that are not for newbies or not for the million dollar club 7/7/2014 8:30 AM

34 There was plenty of everything. 7/7/2014 8:30 AM

35 More emphasis on new ideas for seasoned, successful speakers. Too much of the content was for "beginner speakers". 7/7/2014 8:28 AM

36 You are doing fine. I think you covered it all. 7/7/2014 8:25 AM

37 Adult education and learning, Interactive keynotes 7/7/2014 8:22 AM

38 exceeded my expectations 7/7/2014 8:20 AM

39 Advice & mistakes to avoid 7/7/2014 8:13 AM

40 Tools come and go...wouldn't spend much time on those. 7/7/2014 8:09 AM

44 / 139


Q8 Please rate the general sessionspeakers and community celebrations at

Perform 2014 (1=poor, 7=excellent)Answered: 326 Skipped: 7

45 / 139


CavettInstitute

SaturdaySpeakers...

Sunday OpeningSession (w/...

Monday AMGeneral Sess...

Monday PMGeneral Sess...

FoundationTasting

FoundationConcert (emc...

Tuesday AMGeneral Sess...

Tuesday PMGeneral Sess...

Wednesday AMGeneral Sess...

Wednesday PMGeneral Sess...

CPAE Hall ofFame and Cav...

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 6 7 n/a Total AverageRating

46 / 139


0.33%1

0.00%0

0.67%2

0.67%2

1.67%5

3.68%11

7.69%23

85.28%255

299

7.72

1.68%5

2.02%6

3.70%11

5.72%17

9.76%29

10.10%30

8.08%24

58.92%175

297

6.77

0.32%1

0.32%1

1.94%6

4.52%14

12.58%39

20.65%64

52.26%162

7.42%23

310

6.37

0.94%3

0.94%3

2.81%9

2.50%8

11.25%36

30.94%99

45.31%145

5.31%17

320

6.23

0.31%1

0.31%1

2.17%7

3.41%11

9.91%32

29.72%96

45.82%148

8.36%27

323

6.37

2.67%8

1.33%4

3.00%9

2.00%6

6.33%19

7.00%21

8.00%24

69.67%209

300

7.09

0.00%0

0.33%1

0.00%0

0.66%2

0.98%3

5.57%17

34.43%105

58.03%177

305

7.47

0.32%1

0.32%1

1.91%6

0.96%3

7.01%22

28.66%90

49.36%155

11.46%36

314

6.55

1.90%6

2.53%8

7.91%25

12.66%40

18.35%58

25.00%79

20.57%65

11.08%35

316

5.56

0.96%3

0.64%2

1.28%4

1.60%5

8.95%28

21.73%68

52.08%163

12.78%40

313

6.54

0.32%1

1.58%5

1.58%5

5.36%17

8.20%26

25.55%81

41.01%130

16.40%52

317

6.42

0.00%0

1.30%4

0.65%2

3.58%11

9.77%30

18.24%56

28.99%89

37.46%115

307

6.80


1 I thought Dale Irvin was offensive and degrading to women. Paul Huchilt by contrast was funny without offending. 7/13/2014 6:40 PM

2 probably could do without so many summarizer sessions 7/10/2014 9:51 PM

3 CSP --too long 7/10/2014 7:06 PM

4 Monday PM Session Sean was a 7 but the panel was more like a 5. 7/9/2014 2:17 PM

5 Note: While I had my own reserved CPAE table, the general membership seemed to be quite confused and many came in the room trying to sit atthe reserved tables with only numbers. So we had to get people to move to another table..

7/9/2014 10:52 AM

6 I don't particularly like any of the general sessions as I feel like they are fluff and filler. I come for the topic-specific concurrents. However, I LOVEDSpeaker tank and thinkit should be a yearly event!! We all learned something from it

7/9/2014 3:28 AM

Cavett Institute

Saturday Speakers Nightmare (w/ Gio Livera)

Sunday Opening Session (w/ Erik Wahl)

Monday AM General Session (w/ Collision of Rhythm, Steve Forbes, and Nancy Duarte)

Monday PM General Session (w/ Sean Stephenson & CEO Panel)

Foundation Tasting

Foundation Concert (emceed by Ron Culberson, Kelly Swanson and Jason Hewlett)

Tuesday AM General Session (w/ Freddie Ravel, Eric Chester, Jay Baer, Jim Kwik, CarmenAgra Deedy)

Tuesday PM General Session (w/ Speak Tank)

Wednesday AM General Session (Mike Rayburn, Toni Newman, and Business Meeting)

Wednesday PM General Session (Penn Jillette)

CPAE Hall of Fame and Cavett Awards (emceed by Tim Gard)

47 / 139


7 Banquet Sunday night could have been much better organized. The dancing part and arcrobatics were amazing. 7/8/2014 7:26 PM

8 The summarizer was painful to watch and a poor reflection on NSA professionalism. 7/8/2014 11:30 AM

9 Main stage was excellent, I was disappointed that Penn was not more rehersed as he spoke to putting in flight time and there were moments whenhe was just winging it

7/8/2014 10:14 AM

10 STARFISH with Tim Gard...GREAT! :) :) :) 7/8/2014 7:21 AM

11 Tell Penn "off the cuff" doesn't work for us. If he is going to do it that way Don't TELL US! Left after 15 minutes 7/8/2014 5:29 AM

12 Just a note - the Wednesday AM score of 7 is for Mike Rayburn and Toni Newman. 7/7/2014 9:34 PM

13 LOVED Speak Tank 7/7/2014 7:37 PM

14 tim gave me a cape...what can I say? 7/7/2014 1:38 PM

15 Awards : a little bit too long. Mr. Jillette: other then talking about himself, I really didn't get what he had to bring to speakers, what was his message 7/7/2014 1:03 PM

16 Cigar PEG 7 7/7/2014 12:27 PM

17 the Blogging PEG 7/7/2014 12:17 PM

18 The general sessions were for more speaker-focused (and less performance oriented) than years past and this is a good development. Penn Jillettewas a real surprise - I had a sense he'd "phone it in" but he absolutely did not and my appreciation for him grew as a result of his appearance.

7/7/2014 12:14 PM

19 "Speak Tank" was interesting for a while, but just not universal enough for the time spent on it. I appreciated the the emcee 7/7/2014 11:06 AM

20 Monday PM - I would give Sean Stephenson a 7 7/7/2014 11:02 AM

21 Presentations by Mike and Toni were a 7. Business meeeing was a 1. 7/7/2014 9:54 AM

22 I LOVED Steve Forbes, Tim Gard & Dale Irvin. 7/7/2014 9:05 AM

23 Million Dollar Speaker Group - BEST YET Worth the trip! 7/7/2014 8:57 AM

24 Chapter Leadership Program - Outstanding! (6) 7/7/2014 8:53 AM

25 As an exhibitor, I was at my booth during all these events. 7/7/2014 8:41 AM

26 I was not happy with CSP awards in first session - it wasn't fair to audience or CSPs! 7/7/2014 8:36 AM

27 Break outs with Maria Guida, Carmen Agra Deedy and I LOVED Jason Hewlett; what an incredible talent 7/7/2014 8:25 AM

28 The learning lounge needs more prominent exposure. Tucked away from everything else people don't realize what all it has to offer! 7/7/2014 8:12 AM

48 / 139


Q9 Please rate the following experientialand community programs at this year's

conference (1=Poor, 7=Excellent)Answered: 318 Skipped: 15

49 / 139


Learning Lounge

Exhibit Hall

OpeningReception

Speaking StaffSessions

Speaking StaffReception

Youth Program

Hospitality

People Movers

NSA Center

PEG Meetings

CommunityGroup Meetings

XY Events

#NSAChat

Sky DivingEvent and...

0 1 2 3 4 5 6 7 8 9 10

50 / 139


0.33%1

0.33%1

0.99%3

2.96%9

4.93%15

11.18%34

10.53%32

68.75%209

304

7.31

2.90%9

8.71%27

10.00%31

19.35%60

25.16%78

13.55%42

5.16%16

15.16%47

310

4.92

4.89%15

4.89%15

8.14%25

10.10%31

15.31%47

20.20%62

23.45%72

13.03%40

307

5.46

0.00%0

0.00%0

0.34%1

1.34%4

2.68%8

4.70%14

8.39%25

82.55%246

298

7.67

0.68%2

0.34%1

0.68%2

0.34%1

1.02%3

3.05%9

5.42%16

88.47%261

295

7.74

0.34%1

0.34%1

0.00%0

0.68%2

1.71%5

2.39%7

3.75%11

90.78%266

293

7.79

0.98%3

0.66%2

1.31%4

6.56%20

12.79%39

23.28%71

27.21%83

27.21%83

305

6.44

0.33%1

0.66%2

0.99%3

4.64%14

7.28%22

22.85%69

36.42%110

26.82%81

302

6.66

1.03%3

0.00%0

1.38%4

4.14%12

4.83%14

20.00%58

19.66%57

48.97%142

290

6.95

0.34%1

0.68%2

1.35%4

2.36%7

3.72%11

15.88%47

13.18%39

62.50%185

296

7.21

0.34%1

0.00%0

0.68%2

1.02%3

2.73%8

8.53%25

11.60%34

75.09%220

293

7.53

0.00%0

0.00%0

0.00%0

1.37%4

3.44%10

3.78%11

7.56%22

83.85%244

291

7.69

0.35%1

2.08%6

0.35%1

1.74%5

3.82%11

5.90%17

6.60%19

79.17%228

288

7.47

7.48%22

4.42%13

4.42%13

9.86%29

14.29%42

15.31%45

12.59%37

31.63%93

294

5.73


1 Completely understand why the sky diving didn't happen. Safety first! Enjoyed the box lunch outdoors. Do that again. 7/13/2014 8:36 PM

2 Exhibit hall in poor location, no control over the weather, othewise the sky dyving event would have been fabulous 7/13/2014 6:40 PM

1 2 3 4 5 6 7 n/a Total Average Rating

Learning Lounge

Exhibit Hall

Opening Reception

Speaking Staff Sessions

Speaking Staff Reception

Youth Program

Hospitality

People Movers

NSA Center

PEG Meetings

Community Group Meetings

XY Events

#NSAChat

Sky Diving Event and Offsite Lunch (Tuesday)

51 / 139


3 All day coffee/tea! 7/11/2014 10:25 PM

4 20+ year reunion was very disappointing -- we deserved better than a dark empty breakout room. In previous years it has been a wonderful eventfeaturing a slice of cheese or two. What happened this year? Money was spent on things that were a bust, in my humble opinion

7/10/2014 7:04 PM

5 Exhibit Hall was too hard to find and out of the way. Appreciate our exhibitors, though. Offsite Lunch had no shade. If I had not gotten there first andgotten a table under a pergola I would have had to turn around and return to the hotel. Umbrellas are necessary in full sun for over an hour.

7/9/2014 2:17 PM

6 The exhibit hall was too hidden. In the future it needs to be in a more obvious place or hold some breaks or an event in the hall so the exhibitors getmore traffic.

7/9/2014 10:52 AM

7 the staff was excellent at helping first timers. 7/9/2014 10:41 AM

8 I come for content not all of the extras. 7/9/2014 3:28 AM

9 Having coffee available all day and ensuring water is refilled would have been really great. 7/8/2014 7:26 PM

10 I wish the exhibitors had been in the open areas as I forgot they were there, they weren't mentioned until day two and I didn't really get a chance tochat with anyone.

7/8/2014 6:12 PM

11 since this was my first time I was very unsure of what to go to or what to sign up for...I now know better for next year 7/8/2014 4:53 PM

12 Lunch outside was terrific, just disappointed skydivers couldn't perfotm 7/8/2014 10:49 AM

13 the opening reception was too cold and the food was not good 7/8/2014 10:14 AM

14 Exhibit Hall has been lost in the last two years need to place then out in the open and do a lunch not snack so people will visit them 7/8/2014 5:29 AM

15 Enjoyed lunch regardless of jump cancelled 7/7/2014 7:26 PM

16 wish the exhibitors were in the hallways so could be more easily visited. 7/7/2014 1:59 PM

17 I thought the exhibit hall lacked variety. I did a walk through and didn't find anybody I needed to talk to. Lots of people want to publish my books.Lots of people want me to use them for an online form.

7/7/2014 1:38 PM

18 Opening reception : cold outside and no appropriate food was prepared for non gluten and diary intolerances 7/7/2014 1:03 PM

19 Exhibit hall was hidden 7/7/2014 12:27 PM

20 You need to bring back the CSP breakfast. The meeting planning for this was not up to our usual excellence -- we need someone on staff whoknows what they're doing.

7/7/2014 12:17 PM

21 Even though they couldn't jump a nice change. 7/7/2014 12:12 PM

22 So nice to have a lunch outside....needed the sunshine 7/7/2014 12:06 PM

23 It was great to be outside in San Diego. Sad for all that put work into the jump that it didn't pan out. 7/7/2014 11:42 AM

24 1st timer's reception conflicted with Youth/Parent program 7/7/2014 11:13 AM

52 / 139


25 One group (the Black/Rainbow/Diversity meet-up) was scheduled to meet in the lobby outside a bunch of rooms. This was awful. People didn'tknow who was there for a meeting and who was just in the hallway. After 15 minutes of trying to figure out who was really there for our event, wewere screaming to each other over other groups and individuals in the lobby. Not at all conducive to a meeting. And awkward to keep asking peoplewho were alone if they were looking for our group. Could no room at all be found at such a late hour? There was nothing opposite us on theschedule!

7/7/2014 11:06 AM

26 I appreciated and enjoyed the Black NSA event. Wish it had happened earlier in the conference 7/7/2014 11:02 AM

27 If you're not going to give the exhibitors better promtion and visibility, don't take their money. Put them where people have to walk past the booths. 7/7/2014 10:42 AM

28 Where was the exhibit hall? 7/7/2014 9:50 AM

29 Sky diving should had a contingency plan 7/7/2014 9:32 AM

30 Tuesday lunch outdoors with boxes was a great idea - no waiting in line! Too bad about the weather, but didn't matter that much to me. 7/7/2014 9:22 AM

31 The food at the Sunday night reception was not up to NSA quality. 7/7/2014 9:16 AM

32 The Skydiving event was great EXCEPT that there were many people that wanted to be there & went but due to physical restraints we're able toenjoy themselves, or got lost.

7/7/2014 9:05 AM

33 I'm not a vendor, but PLEASE put them in the hallways so people know they are there and keep passing them. If you must put them in a room, havemore reasons for members to go into that room.

7/7/2014 8:57 AM

34 Even though we didn't see the sky divers, it was nice to get outside for lunch 7/7/2014 8:54 AM

35 at my booth the whole time. 7/7/2014 8:41 AM

36 Need to incorporate exhibit hall into breakfast and receptions and/or lunch to bring people in 7/7/2014 8:36 AM

37 Maria Guidance should have a general session. She was fantastic and wonderfully talented 7/7/2014 8:35 AM

38 Sky diving event was understandable but lunch was terrible and we should have been warned to wear comfortable shoes to walk that far 7/7/2014 8:33 AM

39 Loved the park lunch and the chance to get outside! Walking =networking 7/7/2014 8:27 AM

40 Exhibit hall was lost . . . LOVED the skydiving plan. wonderful to be outside and enjoy that day, regretfully it didn't go as planned, but I thank you andcommend you and the team for making that a possibility. Encourage more moves like that

7/7/2014 8:18 AM

53 / 139


74.01% 242

12.23% 40

13.76% 45

Q10 Did you receive your printed Perform2014 marketing promotion?


Total 327

Yes

No

I don't know

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

I don't know

54 / 139


85.58% 279

13.80% 45

0.61% 2

Q11 Did you use the Perform 2014 Websiteto help plan your convention experience?


Total 326

Yes

No

Don't Know

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

Don't Know

55 / 139


71.99% 221

54.40% 167

Q12 What areas of the convention websitedid you use (check all that apply?)


RegistrationInformation

Attendee List

BreakoutSpeaker...

Generalsession Spea...

Schedule

Travel &Lodging...

Livestream(w/Digitell)

CommunityInformation

PresenterResources

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Registration Information

Attendee List

56 / 139


75.57% 232

74.59% 229

85.02% 261

54.07% 166

6.19% 19

6.51% 20

9.12% 28



1 It was terrible...could not use 7/10/2014 7:53 AM

2 Please consider providing a PDF of all the sessions listed at once so I can sit with it, highlight sessions and read it at once. I did not care to use theapp and wanted to select my sessions before the convention. So it was frustrating to go on line, and have to click on each session indivdually. It'seasier to see them all at once listed and then choose. The brochure was helpful on site but we need to see all the listings in advance with alldescriptions in one downloadable PDF

7/9/2014 10:58 AM

3 looked for it, couldn't find it on NSA site or Eguide 7/9/2014 10:35 AM

4 I could not register on line and not register at the hotel directly. 7/9/2014 8:45 AM

5 I found the website clumsy. It was not laid out to easily get the information you needed. 7/8/2014 7:28 PM

6 none 7/8/2014 7:30 AM

7 QR code registration 7/7/2014 12:30 PM

8 none 7/7/2014 11:34 AM

9 Youth conference information 7/7/2014 11:15 AM

10 Couldn't register from Overseas, had to call the office to register. Nuisance! 7/7/2014 9:52 AM

11 The app and the convention website were great resources. Please continue to do that! 7/7/2014 9:13 AM

12 All 7/7/2014 8:43 AM

13 I would have preferred a guidebook app for the schedule than what was provided at times it was confusing 7/7/2014 8:34 AM

14 Didn't know sessions were being "live-streamed" - should've mentioned this because I couldn't get into Sally's session and would've watched itonline.

7/7/2014 8:17 AM

Breakout Speaker Information

General session Speaker Information

Schedule

Travel & Lodging information

Livestream (w/Digitell)

Community Information

Presenter Resources

57 / 139


15 It was much to hard to use effectively 7/7/2014 8:11 AM

16 Registration was very confusing on the website 7/7/2014 8:11 AM

58 / 139


91.72% 299

3.99% 13

4.29% 14

Q13 Did you receive the informationalemails with updates around upcoming

events at Perform 2014?Answered: 326 Skipped: 7

Total 326

Yes

No

I don't know

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

I don't know

59 / 139


39.15% 83

78.30% 166

11.79% 25

15.09% 32

6.60% 14

Q14 Did you read or get updates aboutPerform 2014 from one of the following

options: (check all that apply)Answered: 212 Skipped: 121


NSA Now

SpeakerMagazine

Speaker Blog

NSAspeaker.orgBlog

PEG newsletter

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


NSA Now

Speaker Magazine

Speaker Blog

NSAspeaker.org Blog

PEG newsletter

60 / 139



1 VOE 7/21/2014 9:02 AM

2 emails 7/13/2014 1:48 AM

3 not sure 7/9/2014 10:44 AM

4 I really didn't pay much attention 7/8/2014 7:28 PM

5 Registered late. NA 7/8/2014 12:45 PM

6 not sure where they were coming from so many emails 7/8/2014 8:18 AM

7 NSA Group on LinkedIn 7/8/2014 5:31 AM

8 Facebook group 7/7/2014 9:36 PM

9 email from NSA 7/7/2014 8:03 PM

10 I'm a member of NSANZ, therefore not registered for these resources 7/7/2014 5:10 PM

11 I did not receive any of the options given 7/7/2014 4:22 PM

12 None 7/7/2014 3:00 PM

13 voices 7/7/2014 3:00 PM

14 I thought the scheduler was a cool idea, but in the end I had trouble logging on with both my phone and my computer. I knew that I could solve thissmall problem, but it just didn't seem worth it to me. I thought the idea was great, but it wasn't quite ready for prime time. In the end I used mycalendar app on my phone. Great idea… My guess is by next year or the year after it will be much better.

7/7/2014 1:40 PM

15 no was too busy to follow up 7/7/2014 1:05 PM

16 Email 7/7/2014 12:54 PM

17 strictly through emails 7/7/2014 11:51 AM

18 email 7/7/2014 10:53 AM

19 none 7/7/2014 10:14 AM

20 Discussions with the convention team one to one 7/7/2014 9:48 AM

21 No 7/7/2014 9:42 AM

22 Facebook forums - XY and the general NSA area 7/7/2014 9:13 AM

23 Www.Nsaspeaker.org 7/7/2014 8:43 AM

24 I tried to use the online scheduling tool, but could not log in 7/7/2014 8:29 AM

25 emails 7/7/2014 8:23 AM

61 / 139


60.49% 196

38.89% 126

0.62% 2

Q15 Did you use the online scheduling tool(sched.org) to save a personalized agenda?


Total 324

Yes

No

Don't Know

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

Don't Know

62 / 139


53.42% 86

14.29% 23

14.29% 23

70.19% 113

6.83% 11

Q16 Did you follow the conversations goingon in one of our social media streams:

(Check all that apply)Answered: 161 Skipped: 172

Facebook mainNSA page

Facebook XY

Facebook(other)

Twitter

Instagram

Google +

LinkedIn

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Facebook main NSA page

Facebook XY

Facebook (other)

Twitter

Instagram

63 / 139


4.97% 8

9.94% 16



1 no 7/20/2014 8:01 PM

2 The main FB NSA page is not a page, it is a group. 7/11/2014 7:56 AM

3 no 7/9/2014 8:45 AM

4 no 7/8/2014 7:30 AM

5 not much use 7/7/2014 4:44 PM

6 I did not follow any of the conversations 7/7/2014 4:22 PM

7 no 7/7/2014 1:05 PM

8 used very little 7/7/2014 10:53 AM

9 No 7/7/2014 9:42 AM

10 No; I tried to tweet from the convention and it would not go through. 7/7/2014 8:29 AM

11 Did not follow - the question is DID YOU FOLLOW the answer is either a YES or a NO 7/7/2014 8:27 AM

Google +

LinkedIn

64 / 139


57.01% 183

42.37% 136

0.62% 2

Q17 Did you use the Perform 2014 app?Answered: 321 Skipped: 12

Total 321

Yes

No

Don't Know

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

Don't Know

65 / 139


0.93% 3

98.76% 318

0.31% 1

Q18 Did you participate in the onsitescavenger hunt?Answered: 322 Skipped: 11

Total 322

Yes

No

Don't Know

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

Don't Know

66 / 139


Q19 Please rate your overall experiencewith Perform 2014 technology planning and

logistics tools (1=poor, 7=excellent)Answered: 326 Skipped: 7

0.61%2

2.15%7

3.99%13

8.90%29

22.39%73

38.65%126

18.40%60

4.91%16

326

5.64


1 I never downloaded the app because people said it was not current 7/23/2014 11:59 AM

2 It would be better to have seen the presenter's name in the main description (without clicking). 7/11/2014 7:56 AM

3 Didn't have much luck with the tech options. 7/10/2014 9:48 AM

4 the app was a great idea and still a little clunky and cluttered 7/10/2014 8:26 AM

5 Exhibit Hall was out of the way, hard to find; food was okay 7/9/2014 2:00 PM

6 Didn't want to log in to do a personal agenda 7/9/2014 6:51 AM

7 I reeally liked the Perform 2014 app 7/9/2014 3:30 AM

8 Perform schedule sent two programs for me, and one was for another person! I don't know why that happened.tfor 7/8/2014 10:54 AM

(no label)

0 1 2 3 4 5 6 7 8 9 10


(no label)

67 / 139


9 The app & online program didn't sync well. The app had lots of bugs. Would not show selected sessions in all screen views. Was not able to getonline version to coordinate with the app.

7/7/2014 9:21 PM

10 not my style, 7/7/2014 8:09 PM

11 I found the app difficult to use. it did not save my choices. I liked the book and post it notes 7/7/2014 7:44 PM

12 did not use 7/7/2014 3:45 PM

13 water availability was inadequate. Food was sub-par - thus the low score 7/7/2014 2:34 PM

14 I thought the scheduler was a cool idea, but in the end I had trouble logging on with both my phone and my computer. I knew that I could solve thissmall problem, but it just didn't seem worth it to me. I thought the idea was great, but it wasn't quite ready for prime time. In the end I used mycalendar app on my phone. Great idea… My guess is by next year or the year after it will be much better.

7/7/2014 1:40 PM

15 App is great expand with attendee contacts 7/7/2014 12:54 PM

16 The app should have saved our schedule w/out having to login and sent updates to our calendar 7/7/2014 12:20 PM

17 Scheduler should be broken down by days. I was tired of scrolling down every time I need to look up something later in the event. 7/7/2014 11:45 AM

18 a bit confusing 7/7/2014 10:23 AM

19 The (NSA) Staff did an amazing job all around !! 7/7/2014 10:23 AM

20 app needs a lot of work to be more practical than hard copy 7/7/2014 9:38 AM

21 Worked better than the NSA website for me 7/7/2014 9:26 AM

22 A step in the right direction 7/7/2014 8:59 AM

23 I didn't know about them. 7/7/2014 8:44 AM

24 I was so unnerved and upset about the new name and branding that it ruined my experience. What could have been the best programming (exceptfor CSP at beginning) turned into the most upsetting and disturbing. It wasn't handled well.

7/7/2014 8:43 AM

25 would prefer guidebook or other apps used at other conferences 7/7/2014 8:34 AM

26 I never figured out how to get it on my smart phone. I couldn't find it in the app store. I tried several times to make it pop=up on my phone and noluck

7/7/2014 8:32 AM

27 The onsite registration didn't work for me. 7/7/2014 8:31 AM

28 I could not log in to my membership area; I was not advised that the live simulcast was for members only and my sisters had wanted to watch theCSP Awards; that was disappointing, particularly as it is not available now on the live feed;

7/7/2014 8:29 AM

29 The schedule app was great...but I could not access it during peak times so it was not useful 7/7/2014 8:23 AM

30 I had a challenge with the app remembering who I was after login. It wouldn't save my schedule. 7/7/2014 8:20 AM

68 / 139


Q20 Please let us know how we canimprove your annual convention and events

technology planning and logistics toolsAnswered: 144 Skipped: 189

# Responses Date

1 If you are going to use an app make sure it works across ALL platforms. 8/4/2014 12:16 PM

2 I think providing even more information to 1st time attendees would be wonderful. There was a buddy system that was mentioned at the welcomebut I never received any information on that. Maybe having the registration system send a special message when someone registers and marks 1sttime attendee so they get the information they need right away and start to feel welcome right away :)

7/20/2014 10:54 AM

3 One of the very best conventions I have attended. Excellent! 7/17/2014 4:23 PM

4 Guidebook was a much better tool for these reasons: attendance list was correct. this year my name had somebody elses business and the wrongpicture. I like a site map in guidebook when you chose something for your schedule, you were returned to the general schedule where you were notat the beginning. Guidebook was consistent.This year there was different information in different places. I would not use the app again unless it wasthe caliber of Guidebook or something similar.

7/17/2014 3:34 PM

5 continue to host a great convention! excellent speakers with unique ideas - Mike Rayburn and Jason Hewlett were exceptional! 7/16/2014 1:53 PM

6 The Sched site was great and far more useful than the iPhone app. I just used the site from my phone. I missed having the Twitter feed integratedlike last year.

7/16/2014 11:19 AM

7 1. PLEASE - include all of the days which will hold activities in the convention dates. It is sad to see so many people miss out on Cavett Institute,Chapter Leadership, PEG sessions or other activities because they booked travel before realizing they are held before convention "starts".Convention is very long - 4 days is too much. 3 tighter days would be better. 2. It would be great to have implementation/debriefing time or activitiesbuilt in to solidify ideas into actions. (If this was day 4, then that would be worth it) 3. It is frustrating to have community group times shoved into themargins of the days. People always comment about coming to be with their friends - why not have a scheduled time to interact and learn from yourpeople? 4. The learning lounge idea is good, but the one-to-one (human library) part is what really works. Keeping the set up simple may take theload off the coordinators. Having one-to-one sessions and perhaps small group implementation sessions would be much easier to plan andcoordinate. Probably more valuable too. 5. The "pitching" process for session is confounding. There was no way to know if the proposal wasreceived, accepted, or rejected. I was never contacted in any way. It also seemed as if many of the presenters were great at writing titles anddescriptions and not so great at delivering on promises. 6. Having levels (new speaker, building speaker, established speaker) for sessions wouldbe helpful to keep content and questions aligned. Thanks!

7/15/2014 8:35 PM

8 the App was nice because I did not have to be connected to the internet to read session information which came in handy on the airplane! Found itsomewhat difficult to navigate the NSA website.

7/13/2014 6:43 PM

9 maybe I can say after attending another NSA Conference but it made all the other conferences attended by me in another career look small. 7/13/2014 1:48 AM

10 We have many talented speakers who are also experienced announcers. Consider rotating announcing duties. I did not like the one used this year. 7/11/2014 10:27 PM

11 Not enough exposure/marketing of the Staff Sessions/Staff events. 7/11/2014 11:20 AM

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12 I didn't use the app. I assume that the items I selected online would have synced with the app. If not, that would be helpful. 7/11/2014 7:56 AM

13 After attempting to get onto the Facebook page, I gave up. Maybe really clear links to places, unless I just missed them somehow. I was able to getinto the Twitter stream, but then couldn't find the main page. Probably something on my end, but I would have liked more contact.

7/10/2014 9:48 AM

14 you did a brilliant job - well done! A few fun additions might be to have screens with twitter feeds to encourage people to contribute, the app wasgood and could be enhanced so it wasn't so overwhelming and clunky - more promotion of the live streaming would have been great to engagemore of the wider community

7/10/2014 8:26 AM

15 Meals needs to be more specific to those who have issues with Gluten. Website for registration was not user friendly. The convention bok make ithard to navigate sessions. I did not even know there were sessions for staff. The vendors were not visible to visit. What happen to the jewelry andclothes people? That always draws women.

7/10/2014 7:53 AM

16 I would like a better schedule at a glance. Either it was too little information or too much 7/9/2014 5:17 PM

17 I got confused between the 'sched' app and the main event app. The map was on the one that did not have the schedule as I recall, so you had togo back and forth between them. I would have loved to have a map in the scheduling app so that when you click on the room of a session you haveput in your schedule it goes to the map. There was no map in the printed schedule. Outside of some hiccups, though, I love the use of these appsand think it will get better and better. I also liked the print process for the name tags. Very cool!

7/9/2014 2:20 PM

18 Make sure the exhibitors are located where they are easy to find. I didn't see the hall till Wednesday. The food could have been better -- please nomore box lunches.

7/9/2014 2:00 PM

19 Frankly, I think that I am the one who needs to improve. YOU provided the tools and I need to get comfortable using them. Keep up the good work. 7/9/2014 1:04 PM

20 Sched tool was great, but it would have been helpful to have a quick training video on how to use the website. Missed having the integrated Twitterfeed like last year.

7/9/2014 12:07 PM

21 Not needed 7/9/2014 10:58 AM

22 allow for more Networking sessions for one on one 7/9/2014 10:35 AM

23 add diversity in meals for breakfast 7/9/2014 8:45 AM

24 The app is great! 7/9/2014 3:30 AM

25 Have people on site who can help with the app 7/9/2014 12:01 AM

26 The on-line schedule was difficult to operate. When you would open a description of a particular breakout session, and then close it, it would takeyou back to the beginning of the schedule and you'd have to scroll through the entire schedule every time, rather than being able to close out of thedescription and just move on to the next session.

7/8/2014 9:16 PM

27 The meals were a big disappointment. 7/8/2014 6:14 PM

28 schedule industry meetings later in the day. Assign tables by city for newcomers 7/8/2014 6:04 PM

29 I guess the Schedule app worked well. I like the ease of use for Guidebook. 7/8/2014 12:57 PM

30 Logistics were disasterously bed! The program was missing vital details, like when a meal was included or it was black tie optional. The signagewas useless and no facility map was provided. The only place room numbers were available was in the App. The event management was totallyunprofessional. I'd hesitate to return again.

7/8/2014 12:45 PM

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31 Timing with the tools was very good and made me feel a part of it being in Australia. Created excitement to the lead up 7/8/2014 10:55 AM

32 Registration with having to scan the QR code for my badge did not have the right information for me and had to be manually created. Badge holdersand lanyards were awful this year!

7/8/2014 10:54 AM

33 Streamline. It was too much and too repetitive. 7/8/2014 10:09 AM

34 Add presenter handout and slides for download to app 7/8/2014 9:47 AM

35 I tried three times to sign up for classes and the first two times I thought I did and saved it yet it wasn't saved. The third try, frustrating as it was,worked.

7/8/2014 9:25 AM

36 I was confused with so many emails 7/8/2014 8:18 AM

37 Did not even know venders were at the convention to the last morning as they were hidden away...that was unfortunate as I was not able to takeadvantage of their presence.

7/8/2014 7:30 AM

38 The app sometimes reacted very slow but in general worked very well - especially the schedule Day by Day was perfect. 7/8/2014 7:24 AM

39 The schedule seemed at times to be unreliable and incomplete or false. The offline "app" did not work. 7/8/2014 6:46 AM

40 Loved it! 7/8/2014 5:31 AM

41 Thank you for facilitating an extraordinary experience.I think the sooner you have the scheduled confirmed and online the better. 7/7/2014 9:36 PM

42 It was confusing that the App and the online scheduling tool didn't sync up together. Side note - the daily email with my planned schedule wasawesome!

7/7/2014 9:36 PM

43 Debug the app and sync more easily. Also the printed program was inconsistent. Times (such as chapter leadership) showed up at different times.Other events - like running - didn't appear at all except on one day. There was not good quality control on the program.

7/7/2014 9:21 PM

44 At moments there were some issues viewing the whole schedule at the app, should be easier seeing any part of the schedule at any given time. 7/7/2014 8:31 PM

45 Nametag holders should be the type that don't allow the nametag to turn around (cord should attach at both ends of the nametag) I heard sev'l ppltalk about this frustration. The Perform booklet fell apart and was hard to keep notes in. Liked last year's spiral much better! Please tell sessionattendees AT THE BEGINNING if the presenter will send their slides. Often we are writing furiously only to learn 1/2-way thru the session that thepresenter will share slides. OR we wait thinking they will and then learn that they won't & we didn't take many notes!

7/7/2014 8:03 PM

46 More food stations at reception, Loved the speak tank, it would have been nice to be reminded about things like the scavenger hunt at time of checkin. I didn't know about it until the last day. the breakouts that had tables made it so much easier to take notes.

7/7/2014 8:00 PM

47 Felt sorry for the exhibitors. It seemed like their hall was hidden from view. Be nice to have a little more substantial breakfast offering. Like lastyear's Guidebook app better. Never really got onboard this year with the electronic schedule. People movers did a great job. Love the convention.Always fun.

7/7/2014 7:46 PM

48 I tried to use the evaluation link for the Wednesday programs and got a message that it was a dangerous site. I wanted to share the feedback thatSteve Gilliand's program did not follow the objectives. He spent so much time on himself that he had to race through the content midway and did notgive us website strengths and marketing ideas as promised. He was way too self-promotional for my needs.

7/7/2014 7:44 PM

49 I thought the program was very hard to follow, utilized the Platform 2014 app more than I really wanted to. 7/7/2014 7:39 PM

50 the printed program was worst ever; go to something with bigger pages, fewer pages, with all the info related to a session in one place. 7/7/2014 6:14 PM

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51 The production crew was horrific --- the voice over talent (both the male and the female) were not effective -- very non-professional 7/7/2014 5:59 PM

52 Solve the name tag problem of 50% of the time they were backwards and you could see their number but not their name. This was a major irritantfor me. I often struggle hearing names and if i can't see them, I often don't' get them. Half the time the flipped around and you could not see thename. you could get a better solution or at least give us two name tags--one for either side. It's much better to offer a clip on option since thelanyards go to your navel and you have to stare down to see them.

7/7/2014 5:15 PM

53 I thought that the international reception was poorly handled. It felt as if we were ignored and left out in the cold. 7/7/2014 5:10 PM

54 More emailed info about schedule 7/7/2014 4:44 PM

55 Have more helpful staff at the welcome/ admin tables. For international first timers it was all a bit overwhelming and it would have helped to havefriendlier, more helpful staff. They were often rather short and rushed.

7/7/2014 4:22 PM

56 The iPhone app should have let people add sessions to their native Calendars. This could have been run as a big Meetup.com group. Why did youtry something proprietary?

7/7/2014 4:09 PM

57 All good--you did not miss a beat! 7/7/2014 3:57 PM

58 Trying to plan my first-time schedule was really overwhelming. Maybe there would be an opportunity to have a "pre-meeting" webinar going over thebasics of scheduling prior to the main event. (if there was such an event/meeting, I wasn't aware of it)

7/7/2014 3:29 PM

59 1. schedule did not transfer to the app - 2. CPAE event went for too long 3. Exhibitors should be right outside the ballroom in the prefunciton area toget them more exposure

7/7/2014 3:06 PM

60 As a first timer at the convention I was really grateful to be there yet overwhelmed. I felt that there wasn't enough preparation for the event. When Ispoke to the NSA lady who enrolled me for the convention she briefly went over the schedule but did not get into detail. The schedule online lackeddescriptions on certain sessions. I wasn't sure what I could or could not attend or what certain sessions were. The first timers meeting was a wasteof time as they did not go over what to expect in full detail. I kinda just had to roll with the punches. Overall my experience was great but it wouldhave been better if I could've prepared accordingly.

7/7/2014 3:00 PM

61 LOVED IT!!!!! Best one yet!! 7/7/2014 2:58 PM

62 There were two platforms (so to speak) for scheduling and it was confusing. I ended up relying on the paper brochure after all. It needed to bestreamlines. And, I participated in the scavenger hunt and never found out who won, what the prizes were or where any of the posted pictures went!I found that bizarre.

7/7/2014 2:55 PM

63 Since I didn't go to Philly I don't know if you had the app in 2013, but I loved it. the only thing I thought was weird is that some sessions were listedas limited seating, so it led folks to believe there was a ticket system or something that would ensure seating for all. That's not what it was, so Idon't know what the point was.

7/7/2014 2:51 PM

64 I had a bad experience with two members this year, both very sexist and one who likened someone to Hitler. I was so turned off by the experiencethat I thought about leaving on Sunday. I would appreciate it if the local chapters could provide a do's and don'ts of acceptable conference behavior.The incidents were both public and absolutely horrendous.

7/7/2014 2:34 PM

65 Facilitate opportunities for speakers on the rise ( new) to perform and recieve feedback 7/7/2014 2:19 PM

66 Move the vendors into the hallways. 7/7/2014 2:02 PM

67 THis was my first convention and I enjoyed the experience along with the knowledge you had to offer. THank you! 7/7/2014 1:51 PM

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68 Loved, loved, loved, the workshops, break-out sessions or whatever you call t hem. General sessions were a big disappointment except for Pennand Eric and Jason Hewlette on the entertainment side. Forbes was a good example of the disappointment: cliche, cliche, cliche........wow I came allthis way for that? So I would suggest more break out sessions and fewer general sessions because that's for the most part what they were --general they're worthless. Planning committee please don't take these comments as from an unhappy attendee. I've been to plenty of these thingsand your's was one of the best. Just wanted to provide honest feedback from my perspective on some of the details.

7/7/2014 1:42 PM

69 make sure ALL presenters have a description for a breakout 7/7/2014 1:07 PM

70 no idea. 7/7/2014 1:05 PM

71 Above 7/7/2014 12:54 PM

72 Don't change the NSA name 7/7/2014 12:30 PM

73 You must bring back the CSP networking breakfast. The Voice of God was amateurish at best. Having the CSP ceremony repeated was dumb --the VOG flubbed a lot of names.

7/7/2014 12:20 PM

74 Everything was awesome. Only non positive comment (and this is a bit picky) was we should have better name badges. I prefer the clip on type.Next year I am going to bring my own. No matter how hard you try your name is always backwards.

7/7/2014 12:15 PM

75 An online training and maybe more encouragement for veterans to reach out to newbe 7/7/2014 12:09 PM

76 Keep the food out longer, and coffee. I was hungry frequently. Food service was poor, slow. Room sets were unfortunate, painful. One room wasset 70 feet to the right of the presentation and required neck strain to watch,if you could see. No one from the staff seems to make note on how toimprove things. Room facilitators need to be briefed on microphone use, how to engage people coming late, manage the room better. But do youreally care? Are you actually making notes? I doubt I will see anything different next year.

7/7/2014 11:55 AM

77 Did great 7/7/2014 11:54 AM

78 I love the app. However, I wish we could find one that would allow us to add our own personal appointments to the schedule. Many of us makeappts. with people while we're there, and it would be helpful to be able to plug those into the schedule. Also - a volunteer worked really hard to putthe scavenger hunt together - if she had been allowed to run with it rather than turn it over to the new staff, it would have had more participation.Disappointing for that volunteer.

7/7/2014 11:42 AM

79 Name tags were supper bad. Very expensive. 7/7/2014 11:34 AM

80 I depended on the hardcopy schedule book and colored tabs to get to the sessions I planned to attend. I did not try to use the app. 7/7/2014 11:33 AM

81 Maybe a way to connect with geographic or area of expertise on SM 7/7/2014 11:32 AM

82 Would love it if the sched system didn't make us log in after closing it on the phone. LOVED having it in my back pocket tho. Including a map of therooms/hotel would be nice. I found the SCHED /app/ to be much more user friendly than the official Perform app.

7/7/2014 11:26 AM

83 The online schedule app was not accurate. I ended up never using it onsite. 7/7/2014 11:15 AM

84 The PR/PR app was a little difficult to navigate. However, it did help with the scheduling as it helped me look at where I wanted to go. I did likereceiving the printed materials as well because it gave me the chance to write in the book and really look through where I wanted to go.

7/7/2014 11:12 AM

85 The app didn't seem to actually save a schedule, so I would flag things and then have to go back and find them. Finally I gave up and just used theprinted booklet

7/7/2014 11:10 AM

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86 I got email updates for my guest, but none for my registration. I registered pretty early for the conference but never received any information aboutthe Mentor program. It was only mentioned briefly in the First Timers session since everyone was supposed to have been informed in advance.

7/7/2014 11:04 AM

87 This was a great convention. Met any people from near and far. It is always educational to learn from other people. One of the programsI suggest,which would fall in the business management category, is a format of speaking proposals. In my local chapter academy I also suggest adding thistool for new speakers into the industry. This would be a valuable tool for more experienced speakers as well. We need to know from the industrythe basics of proposals. Also, provide a list of talent agents. A list that gives members of NSA carte blanc to speak with these firms. Thank you foryou help and support as I continue to develop my personal skills and grow my business.

7/7/2014 10:49 AM

88 Very disappointed in the youth program lack of planning. The youth leaders were never given a schedule and had no idea what was going on. If youexpect them to lead, the even coordinator must have a written plan the kids can follow. Caused a lot of stress among some of the leaders.

7/7/2014 10:45 AM

89 MANY logistical aspects were bad.....staff at registration, CPAE banquet, CSP Induction, etc. 7/7/2014 10:42 AM

90 App was hard to use. After the first couple of attempts, i quit trying and went to the booklet. It was also very slow to download 7/7/2014 10:35 AM

91 The meeting only shows how the caste system inside NSA is alive an well. The general sessions are entertaining, but of little use. The goal seemsto be sizzle than the prior year, but no steak

7/7/2014 10:32 AM

92 more breaks with food/coffee/water less confusing logistics (schedule, etc.) or better instructions. 7/7/2014 10:23 AM

93 No more noodles - please !! Music too loud at opening reception The exhibit hall should have been in a more public area Recognition ofinternational guests

7/7/2014 10:23 AM

94 make sure apps/technology are available to non-apple products. twitter boards around with comments would be good. 7/7/2014 10:16 AM

95 We need more advanced sessions for those of us who truly understand technology, video, social media...even with Lou Heckler, facilitation is goodbut content not advanced enough. Also, strategic planning needs to be enhanced. Session with Alan Weiss was good but content not advancedenough.

7/7/2014 10:15 AM

96 Sched.org and the app are two separate systems. Choose ONE and focus your energy on it. 7/7/2014 10:14 AM

97 The schedule was not consistent (esp first day), even on the web app 7/7/2014 10:13 AM

98 Live alerts 10 minutes before each session selected on the app 7/7/2014 9:58 AM

99 The App was clunky, nice try...but 7/7/2014 9:52 AM

100 Overall signage, check-in process (seemed to revolve around a machine that printed badges) instead of ease of receiving materials andfriendliness. Have more food at lunch and on breaks. CSP ceremony too long.

7/7/2014 9:50 AM

101 Narrow the number of tools to one or two so we are clear that we can go to one place and get all that we need. 7/7/2014 9:48 AM

102 Have the app built for Windows Phones! 7/7/2014 9:43 AM

103 better app, no map 7/7/2014 9:38 AM

104 I found the information very hard to follow. I found that many of us didn't know which meals were invitation only. There should have been a map inour book of the breakout rooms and better signs in the hall.

7/7/2014 9:35 AM

105 Get MUCH better speakers for the break out sessions. The speakers were horrible. 7/7/2014 9:34 AM

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106 You exceeded my expectations. 7/7/2014 9:31 AM

107 Ensure excellent wi-fi in the Convention area; Have the schedule of events out earlier 7/7/2014 9:30 AM

108 Feel the new staff at NSA has a long way to go regarding organizing specific events during the convention. Case in point: the CSP induction andcelebration. Late starting, no stairs, then wobbly stairs, etc. etc. Also never figured out where the 20+ years reception was. Of course, I left soonafter to head to the CSP induction ceremony - too bad they were scheduled at nearly the same time.

7/7/2014 9:26 AM

109 Use POKEN or one of the apps that facilitates meeting and scheduling appointments with other attendees. Poken is great because they give you aUSB drive that you can use to "poke" people and it will upload their data on to the drive with the day and time that you met them.

7/7/2014 9:26 AM

110 Please serve better food and a variety of fresh fruits and vegetables at the Sunday evening reception. 7/7/2014 9:18 AM

111 It was a great convention. There was so much to choose from that I just had to buy the recordings. The app and web interface was great. TheFacebook groups are terrific. The only thing I can add is that some of the first timers felt they weren't on the inside. Maybe there's somethingbeyond the buddy system to keep them supported.

7/7/2014 9:13 AM

112 While I know I am in a minority, I come for one purpose only: education and new ideas and get questions answered that will enhance my business. Ihave never experienced NSA at the national level as my "family" or "tribe," so networking for social connection is not a value add I look for from myinvestment. The chapter level is where I find that. One note re STEVE FORBES. He was a real disappointment to me. I was looking for perspectivefrom the respected, experienced commentator that he is on the growth of the economy and the implications for the speaking business. In only twoplaces did he "customize" his presentation for this audience, a throw away comment, "and this should be good for your businesses." Instead, weheard him pitch all of his opinions on taxes, including the flat tax approach he has been promoting for years. Furthermore, it was conservativeproselytizing to an association that strives to be apolitical.

7/7/2014 9:09 AM

113 More frequent people movers. More hands on learning. Technology & logistics that work together. Thank you for our gifts - They're wonderful! 7/7/2014 9:07 AM

114 More opportunities for small networking events its very hard to meet people one on one - beyond superficial hi, how are you. 7/7/2014 9:07 AM

115 The app didn't save preferences I selected so it was pretty useless 7/7/2014 9:06 AM

116 not sure 7/7/2014 9:02 AM

117 Return to the old system of banquet table assignments. This year was a mess! 7/7/2014 8:59 AM

118 There was confusion on start times of events. Print material said one thing and the on-line information another. 7/7/2014 8:59 AM

119 Exhbit hall poorly placed and marketed. Sessions to tight to get ointo hall and that will hurt your vendors. Food was horrid- mac and cheese for anopening reception? Ran out of chicken at lunch. CPAE dinner of mashed taters, short rib and the chicken (which I think came from lunch) and 1 hardcarrot. UGH!!! Printed schedule and digital schedule had different information.

7/7/2014 8:59 AM

120 Seemed complicated to use. 7/7/2014 8:59 AM

121 The food was awful at the opening reception. I am glutten and dairy intolerant and had only mac and cheese as an option. At least provide somechips. Luckily the waiter cooked fish and brought it to my friend and to me. The tuna shells were good. At least I could eat the inside and discard theshell. You need to be more sensitive to dietary issues. Have some paid food options if you can't afford anything else. The tradeshow was one stepup from last year's which was aweful.There is a reason there is no traffic. Have some women on the planning committee. At least they brought backthe lipsticks. They were still doing business when people were packing up. Add clothing and the latest affordable technology tools.

7/7/2014 8:55 AM

122 Did not use the Perform 2014 app because, although it was "free," iTunes wanted me to first enter credit card informaiton. 7/7/2014 8:55 AM

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123 The pool party food was pretty terrible. LONG lines and for those with food allergies, there were very limited selections. I couldn't eat anything butthe beef. Consider doing a first time attendees webinar prior to the event. There were so many worthwhile programs that I didn't want to give up asession for the orientation. I started with the orientation but left when it started late so I could attend a breakout.

7/7/2014 8:44 AM

124 My challenge was I enrolled over the phone and did not ever receive anything about NSA Perform. I went to registration and my name was spelledwrong. It is great to have all these techno tools and I wish I could have enjoyed them, however, don't lose sight of the importance of the basics, likespelling someone's name correctly.

7/7/2014 8:44 AM

125 They worked well 7/7/2014 8:43 AM

126 I took the time to do my schedule online ... however found myself not able to get a seat in the room (programs over filled) - If we are using a sign uptool we should give those who did it first shot at seats - or reserved seating - fill the rest with those who show up.We are a technology aged

7/7/2014 8:42 AM

127 Scheduler was a great idea but navigation and execution was poor 7/7/2014 8:37 AM

128 Put a map in the printed book (had to use the online map) 7/7/2014 8:34 AM

129 A good web-based app that is available to download from the app store that has "connection acellerators" like find like-minded people and twitterhandles. Also, add twitter handles on name badges!

7/7/2014 8:32 AM

130 Enjoyed it very much. Little confusing on finishing date so I booked my flight for Wed. instead of Thurs and had to leave early 7/7/2014 8:32 AM

131 TOO MAN(Y SALES EMAILS AND ATTEMPTS TO GET ME TO COME 7/7/2014 8:32 AM

132 Go back to the Scheduling program you used in Philadelphia; it worked well. Tell us what the wifi information is for the main ballroom. 7/7/2014 8:29 AM

133 Make the opening reception a little easier to navigate instead of a funnel of people trying to get in. I found the online app (I think there were two?)had different information than the printed program. I wanted to use the app, but ended up using the printed program instead.

7/7/2014 8:29 AM

134 Would have been great to get pop up reminders for reception/social events. Also, would have been great to have been connected with a buddy viathe website or online app in advance so that my 1st event could have been more impactful.

7/7/2014 8:27 AM

135 Tell senior NSA members, Board Members and Staff to stop using their cell phones the entire time throughout all the presentations. 50% -75% ofthe audience were using cell phones during entire presentations. Tell the NSA speakers (CSPs and CPAEs) to follow NSA professional guidelines.Was surprised at how rude (Ed Rigbee) was to the audience, and how many times we heard the same exact "Good to Great" Jim Collins story 3different speakers. (two from designated as CSPs). Someone is using someone else's material.

7/7/2014 8:24 AM

136 All was excellent 7/7/2014 8:23 AM

137 Very poor on-sight registration/sign-in process. No clear instructions given on where to go, where things were located at - we all just kind ofwandered around until we figured it out. No orientation from the front stage about where the different rooms were, where they vendors were, whatwas going on out in the hallway with the musicians and the whiteboard, etc. Most poorly organized NSA national meetings I've been to.

7/7/2014 8:22 AM

138 The app didn't work well when I tried to save my schedule 7/7/2014 8:21 AM

139 Love the app - just didn't seem to work for me this time around. Keep going that direction with cost savings instead of the big color printed program. 7/7/2014 8:20 AM

140 Staff needs serious help in planning and delivering the details on time and consistently. 7/7/2014 8:14 AM

141 Try doing something more leading edge. It was supposed to "blow our minds" and it was really not much different that 22 prior conventions 7/7/2014 8:11 AM

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142 Make the user interface easier for registration. The conference app was simply a link to the website, not an actual app. If there was an app, I didn'tfind it.

7/7/2014 8:11 AM

143 The Perform 2014 online scheduling tool was a little cumbersome. Never could figure out how to synch with Google Calendar, although it seemedto indicate that feature was available. Also, there seemed to be 2 different tools, and that was confusing.

7/7/2014 8:10 AM

144 Just came off a conference with a great app. This one did not coordinate with the on line and was not intuitive. Daily schedule emailed was great! 7/7/2014 8:07 AM

77 / 139


91.19% 269

90.17% 266

Q21 During which time slots did you attendbreakout sessions during the convention?

(check all that apply)Answered: 295 Skipped: 38

Monday 10:30 am

Monday 2:45 pm

Monday 4:00 pm

Tuesday 10:30am

Tuesday 3:30 pm

WednesdayTownhall 10:...

Wednesday10:30 am

Wednesday 3:30pm

Human Library

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Monday 10:30 am

Monday 2:45 pm

78 / 139


80.68% 238

85.08% 251

83.05% 245

27.80% 82

75.93% 224

57.29% 169

9.15% 27



1 would have liked to go ot townhall but since general session ran over..... 7/23/2014 12:00 PM

2 It was bad for the 10:30 sessions on Wednesday to have the Townhall meeting run so late. 7/11/2014 8:00 AM

3 Too overloaded for PM sessions. 7/10/2014 7:54 AM

4 Can't remember. 7/9/2014 2:21 PM

5 Loved the breakout sessions 7/9/2014 2:02 PM

6 I spent as much time in the Human Library as possible and experienced some wonderful mentoring. 7/9/2014 1:04 PM

7 too sick to attend. just attended general sessions 7/9/2014 8:57 AM

8 I went to them all. The concurrents are what I come for really. I want the content they offer. I think much of the main stage stuff is fluff and filler. A lotof people felt the same way,

7/9/2014 3:32 AM

9 Learning lounge Wed AM was fab 7/9/2014 12:03 AM

10 Sunday PEG sessions 7/8/2014 10:57 AM

11 none 7/8/2014 7:32 AM

12 GSF meetings 7/8/2014 1:13 AM

13 XY evening session; CSP info session 7/7/2014 8:04 PM

14 Tuesday PM was our session 7/7/2014 1:07 PM

15 Wednesday afternoon speakers were a bit weak. Attended 2 but left both and went to Sally's. 7/7/2014 12:17 PM

16 Couldn't get in Monday at 10:30 - room was full... 7/7/2014 9:28 AM

Monday 4:00 pm

Tuesday 10:30 am

Tuesday 3:30 pm

Wednesday Townhall 10:00 am

Wednesday 10:30 am

Wednesday 3:30 pm

Human Library

79 / 139


17 Don't remember 7/7/2014 8:56 AM

18 None 7/7/2014 8:44 AM

19 None. I was at my booth. 7/7/2014 8:43 AM

20 I didn't really attend any breakouts this year. 7/7/2014 8:30 AM

80 / 139


Q22 If you were a Perform 2014 breakoutpresenter, please rate the following:

(1=poor, 7=excellent)Answered: 113 Skipped: 220

1.80%2

0.00%0

0.90%1

0.90%1

2.70%3

1.80%2

10.81%12

81.08%90

111

7.57

0.00%0

0.91%1

0.00%0

0.91%1

1.82%2

0.00%0

6.36%7

90.00%99

110

7.79

0.90%1

0.90%1

0.00%0

1.80%2

0.90%1

1.80%2

16.22%18

77.48%86

111

7.59

Sessionproposal for...

Introductionto fellow...

Conventionregistration...

Speaker prepinformation

Speakerresources pa...

Process andexpectation ...

On-sitesupport from...

0 1 2 3 4 5 6 7 8 9 10


Session proposal form (call for proposals)

Introduction to fellow panelists (if applicable)

Convention registration experience

81 / 139


1.80%2

0.90%1

0.90%1

1.80%2

1.80%2

2.70%3

11.71%13

78.38%87

111

7.48

1.82%2

0.91%1

0.91%1

2.73%3

1.82%2

1.82%2

10.00%11

80.00%88

110

7.47

1.80%2

0.00%0

0.90%1

0.90%1

2.70%3

2.70%3

9.01%10

81.98%91

111

7.57

0.00%0

0.00%0

0.90%1

1.80%2

6.31%7

0.90%1

14.41%16

75.68%84

111

7.53


1 There was no room host. The staff person who showed up to help wasn't very helpful. I needed another clicker and she told the hotel staff not toprovide one for me. It was very frustrating.

7/11/2014 8:00 AM

2 Gemanie is amazing! 7/7/2014 3:46 PM

3 I was involved with the humor Peg hesitation. Okay, I was the leader. I think these comments are moot because things are changing with thePEGs… But I could have used way more support as a presenter. Also, the room you gave us was 4× too large, had two projectors, and horriblesound. It was an expensive waste of money. Just a lack of communication. No big deal. But I know how expensive that equipment is to rent and itwas sad to waste those resources

7/7/2014 1:43 PM

4 Please put the speaker name with the title. May people told me they would have come if they knew I had been presenting. Having them click eachtopic to find out who is presenting is unrealistic

7/7/2014 10:47 AM

5 I gave How to Get Your CSP so I did not have to apply 7/7/2014 9:40 AM

6 very poor communication and av support 7/7/2014 8:29 AM

7 Some confusion with handouts. I didn't see an annoucement to membership telling them where they could find our handouts if we submitted one;which I did. The gal at the registration desk was very helpful in showing me where it was and I told everyone in my session where they could get it.

7/7/2014 8:19 AM

Speaker prep information

Speaker resources page on the Perform 2014 website

Process and expectation for creating slides

On-site support from staff and volunteers

82 / 139


22.36% 55

6.91% 17

31.30% 77

5.28% 13

44.31% 109

Q23 Which of the following were you able tofind (as a participant) for breakout sessions

you attended? (Check all that apply)Answered: 246 Skipped: 87


Sessionevaluations

Hashtags

Slides andsession...

All of theabove

None of theabove

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Session evaluations

Hashtags

Slides and session materials

All of the above

None of the above

83 / 139



1 Did not understand where to look 7/20/2014 8:35 PM

2 Do not know...the avalanche of email due to the branding announcement meant that evaluation emails probably got lost in the pile. 7/9/2014 2:21 PM

3 I never saw evaluations. Asked for session materials to be emailed to me from several presenters. 7/9/2014 2:02 PM

4 Would prefer handouts are given in all sessions 7/9/2014 11:00 AM

5 I did not know there were any handouts our sessin materials. I'd recommend you provide a paper binder next time for people to take notes. I bringone with me and take tons of notes in every concurrent session. I would think you could easily get this sponsored.

7/9/2014 3:32 AM

6 i really didn't look 7/8/2014 4:56 PM

7 The surveys regarding the sessions prompted my computer to warn me that they were transmitted with security issues. Confusing. 7/8/2014 1:03 PM

8 Access to handouts was not announced at some of the sessions I attended. They need to be ready to use AT the session for them to have learningvalue.

7/8/2014 10:57 AM

9 Could not get the session evals to load--gave up 7/8/2014 8:45 AM

10 Could be better 7/7/2014 12:55 PM

11 I don't understand the question??? 7/7/2014 12:02 PM

12 Only Laurie Guest gave link to her slides etc. 7/7/2014 11:27 AM

13 The session evaluations link did not work. I tried to fill it out to give feed back, but it sent an error message every time. 7/7/2014 11:14 AM

14 it varied from session to session. lumping these together doesn't make sense. 7/7/2014 11:10 AM

15 People mentioned slides and materials but I couldn't find them 7/7/2014 11:06 AM

16 i don't know what this question means 7/7/2014 10:47 AM

17 Need to streamline all the above next year! 7/7/2014 10:17 AM

18 I don't understand the question 7/7/2014 9:00 AM

19 Some presenters had no handouts 7/7/2014 8:46 AM

20 Did not search for these. 7/7/2014 8:15 AM

84 / 139


76.49% 231

12.58% 38

10.93% 33

Q24 Where did you stay?Answered: 302 Skipped: 31

Total 302

ManchesterGrand Hyatt ...

San DiegoMarriott...

Other property

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Manchester Grand Hyatt San Diego

San Diego Marriott Marquis

Other property

85 / 139


Q25 Please rate this year's convention hotel(Manchester Grand Hyatt) (1=poor,

7=excellent)Answered: 317 Skipped: 16

0.63%2

1.26%4

1.89%6

3.47%11

13.88%44

29.97%95

48.90%155

317

6.14

(no label)

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 6 7 Total Average Rating

(no label)

86 / 139


Q26 Please rate the meals at this year'sconvention (1=poor, 7=excellent)


4.09%13

5.97%19

7.86%25

12.26%39

27.36%87

26.42%84

16.04%51

318

4.96


1 Breakfast could have more variety each day not the exat same menu every day. Opening night was so difficult to navigate that we left to eatelsewhere.

7/23/2014 12:29 PM

2 Meals were by far the best of all the NSA conventions I have gone to - by FAR 7/17/2014 4:29 PM

3 The meeting rooms were uncomfortably cold 7/15/2014 8:12 PM

4 requested vegan and it was not available twice 7/15/2014 1:04 PM

5 Loved the breakfast meals at Laels. 7/13/2014 8:45 PM

6 Thank you for having protein at breakfast. Melons were hard, othrwise the food was fabulous. 7/13/2014 6:53 PM

7 Food was very good except the opening reception food was unbelievably bad. Perhaps the venue was the problem? 7/10/2014 7:10 PM

8 Meat line too long on Sat. night 7/10/2014 7:10 PM

(no label)

0 1 2 3 4 5

1 2 3 4 5 6 7 Total Average Rating

(no label)

87 / 139


9 The food was just okay. I feel like it was better in Philadelphia. 7/9/2014 3:33 AM

10 The food was good just not enough...breakfast was gone by 8:10 except for fruit; lunch was good but I was still hungry after works. 7/8/2014 4:58 PM

11 The opening night meal was AWFUL and the venture was inadequate for the thousand plus people there, and I thought it was POORLY managed! 7/8/2014 11:00 AM

12 the breakfast was great, Monday lunch was great, tuesday was ok, wed evening dinner was aweful 7/8/2014 10:18 AM

13 more whole grain (rolls), variation on breakfast 7/8/2014 10:05 AM

14 Veggie meals were terrible 7/8/2014 9:01 AM

15 Breakfast weak 7/7/2014 8:54 PM

16 This hotel's kitchen is not prepared to handle guest with allergies or food challenges. 7/7/2014 8:37 PM

17 opening reception: lines way too long, food uninteresting. 7/7/2014 6:16 PM

18 The only meal that was not good at all was the sandwich served outside. Otherwise everything was great! 7/7/2014 3:02 PM

19 Even the vegetarian meals were delicious! 7/7/2014 2:59 PM


21 some breads with breakfast would have been nice, afternoon snacks/beverages disappeared could have been left out a bit longer - I found thathotel staff wrapped them up before the break was even over.

7/7/2014 1:59 PM

22 I realized at the end of the conference that I was starving. I had trouble getting enough fuel in the morning, and the lunches were small too. Also, Iwas craving food that was more healthy. Loved the oatmeal….would have liked more of it (before they ran out.)

7/7/2014 1:44 PM

23 no drinks provided at meals other than water - a way to cut costs 7/7/2014 1:37 PM

24 I had difficulties getting the proper food for my intolerances 7/7/2014 1:07 PM

25 The meals were terrific and I appreciated the provision of protein, fruit and oatmeal at breakfast. 7/7/2014 12:16 PM

26 I hate Marriott, but their meal service was superior. 7/7/2014 11:57 AM

27 We needed water on the table. The 5:30 Sunday night session with Erik Wahl should have had a meal. Most people that I was sitting with andmyself had no dinner before the opening session, assuming that dinner would be served there.

7/7/2014 11:37 AM

28 I requested a vegan option. It was a struggle trying to get it and in the end, it wasn't very good. 7/7/2014 11:06 AM

29 The opening reception food was terrible. No vegetables, no salads, no awareness of gluten free people. Just stupid planning. 7/7/2014 10:42 AM

30 Really average 7/7/2014 10:19 AM

31 Fish lunch selection not a good choice, should have dessert, and snacks during breaks 7/7/2014 9:52 AM

32 Meal allergy 7/7/2014 9:42 AM

33 it would be great to actually have protein included in the vegetarian meals - a continuing miss! 7/7/2014 9:32 AM

88 / 139


34 Opening reception by the pool was a fiasco! Had to stand in line wa-a-a-a-y too long and food was not good (if you did manage to get any). Snackswere hard to find... As I mentioned, liked the outdoor lunch very much. Food at other lunch and banquet were fine.

7/7/2014 9:31 AM

35 There was little accommodation for vegan meals or non-beef items at the network event. 7/7/2014 9:09 AM

36 SO MUCH BETTER than Philadelphia. Since I don't drink coffee, was so nice to have juice (especially grapefruit juice). And the hot oatmeal (withraisins) really hit the spot. The fresh bass for lunch was a great choice. I especilly liked the dessert at the awards banquet.

7/7/2014 8:58 AM

37 One was terrible, the rest were either good or okay. 7/7/2014 8:48 AM

38 Ran out of food for dinner and lunch 7/7/2014 8:43 AM

39 Didn't eat them 7/7/2014 8:43 AM

40 carbs in the am would be great - bagels, etc. 7/7/2014 8:35 AM

41 Bring back dessert (not cookies). 7/7/2014 8:31 AM

42 The food at the opening reception was awful and logistically cumbersome; there were just too many people and not enough food stations for apoolside venue. The mac 'n cheese items were tasteless and oily and the roast beef was overcooked and dry.

7/7/2014 8:28 AM

43 Except opening reception on the pool deck 7/7/2014 8:27 AM

44 the box lunch and opening reception was a nightmare for people with food sensitivities 7/7/2014 8:16 AM

45 Exception: opening reception - AWFUL 7/7/2014 8:13 AM

89 / 139


Q27 Would you like to tell us anything elseabout the venue, meals, or

accommodations?Answered: 148 Skipped: 185

# Responses Date

1 Food at breaks would be nice 7/22/2014 9:50 AM

2 The hotel was great and the staff exceptional. However when I booked my hotel (in early April) all the rooms with 2 beds were booked already. Iunderstand the NSA block was extended, but not for the Saturday or Wednesday night, so it was pricy to pay the non-convention rate. A largerroom block with 2 beds would be great for next year. Also I like when the rooms are designed for sharing , for example, when the only sink andmirror is not in the bathroom, but in the entrance way to the bathroom it's easier for 2 folks to get ready. Having said that I did love the hotel and theview of the water was wonderful.

7/17/2014 4:29 PM

3 It was way too cold. The staff were amazing everywhere for anything! 7/17/2014 3:36 PM

4 The box lunch was a disaster for people with special diets. Despite walking directly to the site, there were no lunches available for me. Don'tpromise something that you can't provide. If you ask about special diets, then you need to be able to accommodate them.

7/16/2014 11:25 AM

5 the hotel is aging - worn carpets, broken fixtures 7/15/2014 8:35 PM

6 Other than cold meeting rooms found the hotel wonderfully located, good service and comfortable beds. 7/15/2014 8:12 PM

7 The hotel location was simply beautiful. Loved overlooking the water and the US Midway. 7/13/2014 8:45 PM

8 Accommodations were on the expensive side. Hotel staff members were excellent. Food on Sunday night by the pool had a ridiculous wait. Thereshould've been multiple servers so the line could've moved more quickly.

7/13/2014 6:53 PM

9 A shuttle between Marriott and Hyatt would have been a nice touch. 7/11/2014 10:29 PM

10 The hotel was great. The food was excellent. 7/11/2014 8:01 AM

11 Overall, I thought it was a very poorly run hotel. There were two reasons: (1) I had to move rooms mid-stay and (2) constantly empty water coolers.I came in on Friday to attend the Cavett and I was unable to get the conference rate for the first night. I was then told I needed to check out of myroom Friday and move to a different room for the rest of my stay. Upon checking out, they tried to say that my reservation for an extra day, whichwas an error on their part. It was very frustrating trying to find anything to drink when it seemed the water coolers were always empty or just full ofice. The Cavett room had one water cooler that would empty very quickly and was only refilled once during the day. Sadly, this trend seemed tocontinue throughout the week.

7/10/2014 10:01 PM

12 Harborside breakout rooms were dark and dismal. the 20+ reunion was in a dark and bleak cube. I was glad I didn't spend to attend the FoundationDinner after seeing it was in a dismal cube. Depressing.

7/10/2014 7:10 PM

13 Hotel staff were great! 7/10/2014 7:10 PM

14 The venue had difficulty coordinating dairy and gluten free meals. 7/10/2014 2:51 PM

90 / 139


15 serving a ballroom of fish is never a good idea (for the smell and so many people don't enjoy seafood). 7/10/2014 8:28 AM

16 Great property. Food was surprisingly not great. Although, I do appreciate the oatmeal and boiled eggs at breakfast! I think the reception food wasatrocious. We ended up going out to dinner. Would have rather put the expense of the live band, acrobats and scaffolding into the food. While Irealize ambiance is important, opening night is about reconnecting. Can't do that when a band is blaring. Although…the band was EXCELLENT andshould have been after the awards banquet rather than a DJ

7/9/2014 5:20 PM

17 We can't do anything about this, but the fact that the two towers names did not show up on the room numbers caused constant confusion as towhich tower to use to get places. The location right next to the harbor was very nice.

7/9/2014 2:22 PM

18 The Rainbow group was moved into the Diversity Peg and we didn't have our usual fellowship and meal. That was really disappointing. 7/9/2014 2:03 PM

19 I have dietary restrictions (gluten free). During the plated meals, they were generally able to accommodate. The box lunch was a disaster, and thebuffets generally had little to nothing for me to eat. If you ask about restrictions, you need to accommodate them always. Not just sometimes. Forthe box lunch, I walked to the outdoor site, but they were out of gluten free meals so they sent me back inside. They were also out of meals.Eventually they found one meal that I could mostly eat, after I waited nearly an hour. People who did not need gluten free took all of the GF meals,leaving those of us who needed them hungry.

7/9/2014 12:15 PM

20 Breakfast-- really appreciate having the hard boiled eggs as some protein -- please keep that up as well or consider offering eggs wraps orsandwiches.

7/9/2014 11:02 AM

21 exhibit hall location? signage 7/9/2014 10:36 AM

22 The meal set up for the Opening Reception was poorly done. The lines for food were at least 30 minutes long. There should have been morestations available. Also, the room used for the Foundation tasting was way too small. Perhaps this was due to a much larger attendance thanexpected--which is a good problem to have--but a larger room should have been secured once we realized how large the crowd would be.

7/8/2014 9:20 PM

23 Sunday night was a mess. It would be nice to have water refilled more often and coffee available all day. 7/8/2014 7:30 PM

24 It was difficult to get to the exhibitors. I'd love to see them out in the open as a reminder they are there. Thank yoU! 7/8/2014 6:16 PM

25 The room service at the Hyatt was horrible. 7/8/2014 5:47 PM

26 I would suggest having a cash bar near or in the location of evening events. I saw several people, including my friends, leave the evening event toget wine and miss 20 - 30 mins of the event because of the long walk to the bar in the downstairs lobby.

7/8/2014 4:58 PM

27 Because information was so poor I raced out for lunch on Monday only to find afterward that it was provided. I also missed the black tie dinnerbecause no mention of black tie optional was made. It appeared the only serious social networking available was at Cigar PEG, anotherunannounced and unexplained upgrade cost!?!

7/8/2014 12:49 PM

28 Fab customer service from the hotel staff. 7/8/2014 11:17 AM

29 See comment re opening Reception-- poor food, poor execution of event and inadequate space for it! I was diapsappointed in that event and did notstay long. Waited in long lines for very poor quality food, that I had to throw out!

7/8/2014 11:00 AM

30 All venue staff were professional, polite and helpful. Excellent location 7/8/2014 10:57 AM

31 prefer Marriott properties 7/8/2014 10:26 AM

32 the gala dinner was overcooked and not tasty, boxed lunch was only ok, Mondays lunch was great so more meals like that 7/8/2014 10:18 AM

33 Advance materials did not say when/where meals would be available. 7/8/2014 10:10 AM

91 / 139


34 can't wait till next year. 7/8/2014 10:05 AM

35 as a new comer was not sure when meals were provided would be nice to know when sign up 7/8/2014 8:20 AM

36 Concessions for board and past president upgrades to suites should be skipped and more money should be put into food. Food at the conventionreally is lacking.

7/8/2014 7:34 AM

37 Sometimes the queue's were too long so a better idea may be to have more and smaller stations. 7/8/2014 7:26 AM

38 Hard to get a drink during sessions after coffee was removed. Water jugs were often empty. Would like access to soda or coffee all day. 7/8/2014 7:14 AM

39 On more than one occasion I received dirty plate and soiled glass at the table in the main venue. I actually had to leave the last meal served in themain venue as I lost my appetite due to the water served in the soiled glass.

7/8/2014 1:15 AM

40 The hotel was outstanding - except in the banquet room. I was underwhelmed by the meals and the service in the general sessions. It was not up tothe usual NSA standards.

7/7/2014 9:39 PM

41 The sessions and exhibit were too spread out. It was difficult to get from one event to the other and network with others. 7/7/2014 9:23 PM

42 Should have a better breakfast for the money for registration. 7/7/2014 8:54 PM

43 Even though the kitchen have in advance the list of my food allergies they didn't pay attention to detail and I got sick. 7/7/2014 8:37 PM

44 We were asked to submit our food requirements, but it was challenging to have to tell the servers at each meal. They had to serve a lot of people toserve and doing it by memory wasn't efficient. Sunday night, There was no food that I could eat. At breaks - It would be nice to have fruit or cheeseavailable instead of cookies. Otherwise meals were good.

7/7/2014 8:27 PM

45 Meals were better than Philly. Would be a much better experience if the platform was much higher, like in Philly, as we miss so much of the actionof the entire person, even when on the screen, when we can't see the entire person on the stage.

7/7/2014 8:06 PM

46 Loved San Diego and would go back any time. I have been to Phoenix in July at the convention and am sorry to see we are going there in 2016. Itis one big oven! I never want to be that hot again.

7/7/2014 7:46 PM

47 What's not to like about San Diego, make it another stop in the future 7/7/2014 7:41 PM

48 What meals? It seems conference organizers prioritize gimmicks like failed sky diving attempts over legitimate meals. Assorted fruit and oatmeal donot make a continental breakfast.

7/7/2014 7:36 PM

49 Love San Diego and that hotel 7/7/2014 6:30 PM

50 meals were adequate at best -- the expo hall was not convenient to the main hall making it difficult to visit the vendors. 7/7/2014 6:01 PM

51 At the opening night meal around the pool, I was fine with what was available, however there were a number of people who didn't eat meat so therewas nothing at all for them - they had to go off site at a late hour to get something to eat. The first day there was a similar problem at lunch withpeople who didn't eat fish - the lady next to me couldn't get her salad because they supposedly ran out. By the next day these issues seem to havebeen resolved. The seating arrangements at the breakfast and tasting meal were inadequate so it became very awkward for people to be able toenjoy what was being provided.

7/7/2014 5:42 PM

52 Need better/more snacks at breaks. Lunches were great. 7/7/2014 5:26 PM

53 I LOVED the fact that we had wifi access throughout the hotel. Well done! As an international delegate, free wifi is so important to stay inconnection.

7/7/2014 5:12 PM

92 / 139


54 Not happy with the hyatt. 7/7/2014 4:46 PM

55 I liked the availability of the pay phones which made it possible to keep in touch with family in between sessions. The card purchased in lobby andthe staff willing to help with change to purchase the calling card were all most useful.

7/7/2014 4:25 PM

56 The opening meal on the pool rooftop was a horrible introduction to the conference, especially to a first timer. I felt like I was just being herded upthere, immediately got lost from the people I knew and didn't have any way to really connect or engage with folks. I ended up finally connecting withsomeone towards the back of the deck, but never got to eat dinner which was really disappointing. I can't imagine that is how you want to open theevent. It seemed like more money was spent on fancy entertainment then actually creating a way for people to eat, get drinks or actually network.Nonetheless, the overall conference was great.

7/7/2014 4:24 PM

57 Tell us in advance which meals you will provide. The printed materials said nothing outside the Foundation dinner. 7/7/2014 4:10 PM

58 Box lunch was average 7/7/2014 4:04 PM

59 Healthier meal options and beverages! 7/7/2014 3:58 PM

60 Staff at the Hyatt was fantastic. 7/7/2014 3:08 PM

61 The venue was great! Loved it. 7/7/2014 3:02 PM

62 As a first timer, I didn't know when I registered that so many meals were actually provided (a pleasant surprise). Also it wasn't clear to me thatanyone could go to a PEG session, even if you didn't belong to that PEG.

7/7/2014 3:01 PM

63 The women's bathroom by the Harbor rooms smelled awful. Otherwise the hotel was lovely. 7/7/2014 2:35 PM


65 Need dessert 7/7/2014 2:33 PM

66 I appreciate all of the time, money, and organizational expertise it must have taken to plan and launch this amazing convention. The meals, locationand accommodations were exceptional. Thank you.

7/7/2014 2:06 PM

67 thank you 7/7/2014 1:53 PM

68 Very much appreciated outdoor lunch 7/7/2014 1:44 PM

69 Provide drinks (water, tea) on opening reception. Offer tea at meals. It appeared you cut costs on those items which reflects. 7/7/2014 1:37 PM

70 I like it when exhibitors and the breakfast area overlap 7/7/2014 1:09 PM

71 I *had* to leave the reception, whatever its other charms might have been, for the lack of vegetables. One choice for protein, and for me, NO carbs,despite the overload of them. Poor planning for a normal eater, but for me, with slightly more needs, tone-deaf insensitive. No vegetables? That'shardly extreme preference.

7/7/2014 12:54 PM

72 The exhibit hall was well hidden and did not receive enough publicity. The selection of the location was poor 7/7/2014 12:41 PM

73 Food was "meh" - good but not great. Liked the breakfasts the best - fruit, eggs, oatmeal - healthy and easy to eat on the run or take to my roomafter a workout. Good job there!

7/7/2014 12:36 PM

74 Hyatt is a great venue 7/7/2014 12:30 PM

75 I prefer the Marriott for selfish reasons. 7/7/2014 12:19 PM

93 / 139


76 Banquet meals are tough to do and all the meals were exceptional with the slight exception of the Foundation event. The room was entirely toosmall and the foods did not seem to meld together well.

7/7/2014 12:16 PM

77 Would have been nice to have some variety at breakfast and they ran out of food near the 8:20 mark. Other meals were great, loved the pool sidefood & fun

7/7/2014 12:10 PM

78 The hotel should have reduced the price of the cash bar. It was too expensive. They also should have reduced the parking fee for attendees.Ridiculous. They did a great job otherwise. And the food was surprisingly good for that large a number of people.

7/7/2014 12:09 PM

79 Average 7/7/2014 12:06 PM

80 The Sunday night reception seemed very cheap. 2 carving stations for 1450 people????? 7/7/2014 12:03 PM

81 The administration needs to step in quickly and be more sensitive to member needs. The noise level at the opening reception was driving peopleaway. Certainly someone can take this into consideration.

7/7/2014 11:57 AM

82 I love it personally 7/7/2014 11:56 AM

83 Vendor area was too far off the beaten path 7/7/2014 11:42 AM

84 The Grand Hyatt was amazing! However, the exhibits should have been out in the open as they were the last time. I kept forgetting they were there. 7/7/2014 11:42 AM

85 I had to ask where the Exhibit Hall was. Exhibitors pay a lot of money to attend this convention. There was not one mention of the location of theexhibit hall in the hardcopy schedule. I only heard one announcement about attending the exhibits on Monday, but the location was not given.

7/7/2014 11:37 AM

86 I loved the Hyatt. Spectacular hotel. Only downside ws that the breakout rooms were FREEZING. 7/7/2014 11:16 AM

87 What a beautiful hotel! I am glad it was chosen. The people working the venue were incredible and nice. They were really happy to be working forthe hotel. It was a very pleasant experience.

7/7/2014 11:15 AM

88 After meals, it was impossible to get decaf. They'd come around with coffee and I'd ask for decaf. Every single time, no one came back, I could findno staff once our meetings started, and even poking my head into the staff area, they were all finger pointing and I could never get someone tobring me any. Small thing, but frustrating.

7/7/2014 11:13 AM

89 Overall the food selection was poor. There were zero snacks between sessions except for coffee (very rare), and nothing to drink except for water atmany of the meals. It's common to have Iced Tea at the very least. Not much for breakfast as well.

7/7/2014 10:50 AM

90 With 1400 people you should have hired a meeting planner to tell you that you need more room, more food lines and more food options. Someoneon your staff doesn't understand food choices or logistics.

7/7/2014 10:42 AM

91 Meals were OK except for the opening reception. Very confusing with only two meat lines and two pasta lines. They ran out of pasta early and thelines were way too long. It was not efficient at all. We ended up eating in the bar. When I pay $800 for a convention and can't get fed at the firstmeal, I am very disappointed.

7/7/2014 10:38 AM

92 Lack of dessert offerings. 7/7/2014 10:37 AM

93 Way too expensive for very poor service. 7/7/2014 10:34 AM

94 Great venue! 7/7/2014 10:33 AM

95 Coffee should be available all morning (and kept running out) No more noodles Chicken served too often and over done. Overall though quite good 7/7/2014 10:27 AM

94 / 139


96 Our room was too noisy with elevator, pool events and train 7/7/2014 10:19 AM

97 Like Marriotts and that is where I stayed this year. Stayed at Hyatt 7 years ago and it was nice. 7/7/2014 10:18 AM

98 No need for opening prayer at the CPAE dinner. Awkward and insensitive to non-Christians. 7/7/2014 10:17 AM

99 The venue was very good overall - a great facility. Meals were standard conference/catered fare. I would avoid fish entrees as they are hard to getright in that setting. The sea bass was okay at best. The reception food was good, as it was, but there were no vegetable side dishes. That's aproblem when carbs are the devil

7/7/2014 10:17 AM

100 The breakfast needs to change each day with variety and quantity. The same fruit, hard boiled eggs and oatmeal did not cut it. The pool side foodleft much to be desired. All other meals were very good!

7/7/2014 10:15 AM

101 How can this convention never negotiate rates and ammenities better than the rack rate????? 7/7/2014 10:14 AM

102 the did not have my meals ready and had nothing for me at lunch when we walked down to park- VEGAN was not right 7/7/2014 10:10 AM

103 Showers too low for people over 6ft tall 7/7/2014 9:59 AM

104 Hotel is nice option for convention. Food service was not that good - had to ask for coffee, water, meals for all at table. 7/7/2014 9:52 AM

105 Yes, I loved having the oatmeal and other breakfast items daily. Thank you. The hotel is well suited to NSA's needs and I remember being therebefore. The foyers are great resource areas for what we do. Parking is easy (expensive) but good and convenient. Location is magically good!

7/7/2014 9:51 AM

106 All aspects of the food was terrible. There is no reasoning behind 1-2 buffet lines when you have over 1,500 people. Most of us ended up not eatingbecause it's terrible to spend hours in a line just to get mediocre food. The tasting was so disappointing as well because there were a few differentfinger foods and I guess that was called "dinner"??? There were basically the same chicken dishes served twice on the same day (Wednesday) forlunch and CPAE dinner that same night. The food allergy meals were ridiculous. Just because I can't eat shellfish does not mean I should only havea plate of roasted veggies. They ran out of food on Tuesday night and served vegetarian plates in replacement of the meal. Finally, the boxedlunches was a cute idea but the dried out ciabatta bread with one small slice of turkey was very undesirable. I was starving throughout this wholeconvention. There is not enough time with back to back sessions to leave the hotel and have seek out a normal meal, so it's really important when1500+ people are trapped in a hotel that they have decent food options and enough food to go around. There should be some consideration tosnacks in between the meals. I was constantly yearning for a banana, trail mix, protein bar, etc and couldn't get it. The only option was the coffeeshop or gift shop but they are both far away from the sessions and usually have long lines that would make you late to sessions. Really sad :(Finally, my room was not cleaned properly. Dirty shower curtain, a few different hairs in the shower, toilet and bed. The property was not up to thetypical Hyatt standards I am used to. I understand this has nothing to do with the convention committee but just disappointing for the price the hotelcharged. I complained to them directly.

7/7/2014 9:50 AM

107 Traffic congestion for the reception could have been eliminated by repositioning the carving stations away from the pasta. Stations needed onecarver and one dispenser. 2 carvers for 2000 people isn't enough.

7/7/2014 9:44 AM

108 More selection for the high price...more at breakfast. Couldn't find the box lunches on level 4 when committed on that day. 7/7/2014 9:44 AM

109 Food allergy: I am very allergic to bell peppers, almost put me in ER (twice) got horribly sick. Although I asked before I tasted anything, I was told itdidn't have any bell peppers.

7/7/2014 9:42 AM

110 Hyatt very pricey for meals but free internet a plus. Could not find exhibitors easily and they werent often "in the path" for some reason. More timebetween sessions and fifteen minutes less per session

7/7/2014 9:41 AM

111 Better signs in halls a map in book. 7/7/2014 9:37 AM

95 / 139


112 The break out session with Jessica (the new board member) concerning colleges was terrible. The 3 speakers did not use proper grammar whilespeaking, could not answer simple questions, and were combative with audience members who asked really good questions concerning how to getbookings. It was embarrassing. These speakers were a joke.

7/7/2014 9:36 AM

113 Serve healthy snacks between breakouts, not sugary treats. 7/7/2014 9:35 AM

114 Excellent venue and accommodations, with good (not great) meals. 7/7/2014 9:32 AM

115 Why in the world is a glass of mediocre wine $9.50? 7/7/2014 9:31 AM

116 The food at the reception was horrible. I was totally confused about how meals were to be handled--which ones were provided, where they wouldbe, what would be served. It was damn near impossible to find a vegetable any where. and your poor vendors--why did you stick them off in acorner where no one could find them? All the other conventions I've been to put the food in where the vendors are so that people are forced (or atleast have an incentive) to go where they are.

7/7/2014 9:29 AM

117 no dessert 7/7/2014 9:28 AM

118 It would have been nice to have an option to have a third person in the room. The meals were good and so was the picnic luncheon. However, asalready mentioned, Sunday night was a disappointment and unacceptable.

7/7/2014 9:21 AM

119 I praised the hotel on Trip Advisor, with special mention to the terrific fitness center. Sunday evening reception food was disappointing. The rest wasOK.

7/7/2014 9:13 AM

120 The food overall was ok. As a former hotelier (Marriott-Hilton International) the reception on the fourth floor was a disaster. Not enough servingstations. I left before eating. Could be improved immensely with reasonable cost.

7/7/2014 9:11 AM

121 Overall meals at this conference wasn't as good as the Philly conference. Especially the networking events. 7/7/2014 9:09 AM

122 Very convenient location - the rooms were close to the venue but the setup up of the vendor area and the disjointed sessions was terrible. The foodwas fine - I appreciate the coffee breaks but we ran out of coffee every morning. The staff at the hotel also seemed completely overwhelmed with aconference of our size, and many of the staff were downright rude. Hosuekeeping was amazing.

7/7/2014 9:08 AM

123 Hotel staff seemed totally overwhelmed by the conference. On several occasions they ran out of oatmeal for breakfast, the long lines out on the pooldeck were horrible - many of us just went elsewhere to eat. The setting is fantastic, the rooms are nice, but the staff just didn't "deliver." Secondly,the exhibition hall was "hidden" and so I think most of the vendors got overlooked. They should have been in the main eating and gathering areas.

7/7/2014 9:02 AM

124 already answered 7/7/2014 9:00 AM

125 Breakfasts seemed meager and cheap...registration fees go up, food seems to diminish. 7/7/2014 9:00 AM

126 For the price of the conference, I thought we would have been provided a real breakfast and more sit-down meals. 7/7/2014 8:57 AM

127 Manchester Hyatt had NOTHING available for a vegan until the final day. No server seemed to even understand what "vegan" was (no cheese!!). 7/7/2014 8:52 AM

128 Hotel staff was great. NSA Staff was helpful getting around. 7/7/2014 8:48 AM

129 No CSP at beginning session - this announcement of new name was not done well - it is not a good name, wasn't handled well 7/7/2014 8:46 AM

130 the Hyatt was not accommodating - often food was cold, not enough or the staff shut down right at 7:30 regardless of line. No happy with the overcustomer service -

7/7/2014 8:45 AM

96 / 139


131 NSA continues to do a very poor job in managing the receptions/events. The opening night was a disaster. I stood in line but never got food. Therewere too many people in the space provided. I felt claustrophobic. Why do we pay for entertainers when we are the entertainment? Music was oftentoo loud for us to TALK (skydiving event). For the price we pay, these events are very poor. The Foundation event had some of the same issues:too many people, not enough room. Very poorly designed.

7/7/2014 8:45 AM

132 Great hotel. 7/7/2014 8:43 AM

133 Nice hotel, but I had to wait 6 hours for a room the first day so I had to go to the global speakers meeting in my travel clothes. The rooms arestrange, and the bathrooms are very poorly designed (no vent fans, etc.). At Sunday lunch, they lost my special meal, tried to replace it withsomething I was allergic to, and finally, on the third attempt, got me a meal an hour into the luncheon. However, they made up for it by sending abottle of wine to my room and by being especially attentive at subsequent meals.

7/7/2014 8:41 AM

134 The food was exceedingly poor at all events. The box lunch on Tuesday really struggled to pass as food to sustain you through a long day 7/7/2014 8:40 AM

135 Opening reception: need to have protein source, not just pasta. NSA should be health and nutrition conscious! 7/7/2014 8:36 AM

136 Overall it was excellent, outstanding and everything I have come to expect from NSA/Platform. 7/7/2014 8:31 AM

137 I think the service at Marriott and the food at the Marriott's is better. The food at the Hyatt was really bland. 7/7/2014 8:31 AM

138 Going outside for lunch was a hassle. And there were no seats left, so many of us were camping out on the ground, walking (even that shortdistance) in heels is hard, etc.

7/7/2014 8:30 AM

139 Hotel was fine - ideal for an NSA Convention 7/7/2014 8:29 AM

140 The cash bar items were much overpriced given the fact that basic well brands were being served. 7/7/2014 8:28 AM

141 Fish is a bad choice all around. Would have appreciated a veggie or gluten free option. 7/7/2014 8:28 AM

142 Elevator delays and crowding were an issue, but I'm not sure what you could do about it. I would definitely keep this location on the radar for futureconventions.

7/7/2014 8:23 AM

143 My badge said dairy free (I get very sick) but the opening reception and Tuesday lunch had no options for me. The sit down meal was fine. 7/7/2014 8:22 AM

144 The Sunday evening reception was so loud you couldn't hear to talk to each other. Lines were too long for food and disorganized. The location wasnot big enough for everyone.

7/7/2014 8:21 AM

145 Loved the tasting menu idea at the foundation dinner but it was kinda cramped and hard to enjoy anyone's company because everyone wasconstantly up and down. FOr being such a fancy billing, the CPAE dinner was just standard conference food that we eat all the time. Was expectingsomething more creative

7/7/2014 8:17 AM

146 The same breakfast every day? Really? 7/7/2014 8:16 AM

147 I thought the food was great, for the most part, and the meal service professionals at the Hyatt were exceptional. However, the opening receptionwas completely unworkable. We've got to figure out a better way to serve a large crowd in a buffet. After a half hour, with no food (and it lookedawful, anyway), I left, frustrated.

7/7/2014 8:13 AM

148 I appreciate the tremendous amount of work that is done by NSA staffers to make our convention experience so memorable. Thank you all! 7/7/2014 8:10 AM

97 / 139


Q28 How likely are you to attend Platform2015 in Washington, DC? (1=not likely,

7=very likely)Answered: 320 Skipped: 13

3.44%11

3.13%10

2.81%9

4.06%13

9.38%30

18.75%60

57.81%185

0.63%2

320

6.02

(no label)

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 6 7 N/A Total Average Rating

(no label)

98 / 139


Q29 How likely would you be to attend in-depth or pre or post conference sessions


53.26%155

46.74%136

291

39.35%109

60.65%168

277


1 Maybe--depending on cost and topic. 7/23/2014 12:43 PM

Likely Not Likely

Pre-Conference

Post-Conference

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Likely Not Likely Total Respondents

Pre-Conference

Post-Conference

99 / 139


2 I'm not sure what is being asked. I'm not likely to add days - convention is already very long 7/15/2014 8:36 PM

3 It is a big expense--airfair, conference itself & hotel 7/15/2014 8:16 PM

4 only if it would not include addtl days 7/15/2014 1:05 PM

5 not sure what this means 7/13/2014 7:08 PM

6 by the end of a convention we are all so tired I can't imagine staying longer 7/10/2014 8:28 AM

7 Totally depends on what is offered. 7/9/2014 2:28 PM

8 Depends on session content 7/9/2014 12:16 PM

9 I would recommend shortening the conference by a half day or a full day 7/9/2014 11:11 AM

10 Depends on the topics and presenters 7/7/2014 9:29 PM

11 Just depends on the subject, etc. 7/7/2014 8:57 PM

12 CLC 7/7/2014 8:28 PM

13 Post Conference depends - have we had these before? What do they entail? 7/7/2014 8:08 PM

14 Unknown 7/7/2014 2:35 PM

15 Don't know what this means. 7/7/2014 12:55 PM

16 Depends on the topic, presenters and price 7/7/2014 12:22 PM

17 I have so much to work on the from the convention at this point - I need to focus on those action items in the next few months, rather than continueto seek new information to act on.

7/7/2014 11:42 AM

18 The PEG sessions should be part of the regular schedule, not before the program starts. 7/7/2014 10:42 AM

19 thought the conference was a bit too long by one day to attend a pre- or post-conference session 7/7/2014 10:25 AM

20 Million Dollar Meeting 7/7/2014 9:45 AM

21 Depends on my schedule. i arrived Friday and had to leave on Wed. 7/7/2014 9:14 AM

22 What kind of sessions? 7/7/2014 9:12 AM

23 I'll attend the MDSG 7/7/2014 9:01 AM

24 Not sure what they are 7/7/2014 8:50 AM

25 If it was a CSP/CPAE only pre-con I would attend. VIP only experience 7/7/2014 8:40 AM

26 Wrong dates - that week is a key time for corporate meetings. Hold the meetings close to the 4th for less conflict with speaking schedules. 7/7/2014 8:28 AM

100 / 139


61.51% 195

55.21% 175

24.92% 79

50.16% 159

29.34% 93

Q30 How would you prefer to receive yourprogram guide (check all that apply)


Digital guide(sent before...

Print guide(available...

Mobile website

Mobile App

All of theAbove

None of theAbove

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Digital guide (sent before conference as an interactive guide and downloadable as a PDF)

Print guide (available onsite)

Mobile website

Mobile App

All of the Above

101 / 139


0.63% 2



1 The mobile app was clunky. If you saved a schedule it did not always keep it in the system. 7/17/2014 4:30 PM

2 a downloadable PDF with all descriptions like the onsite brochure is very helpful in advance 7/9/2014 11:11 AM

3 Liked the Guidebook App last year. 7/7/2014 8:57 PM

4 Had a lot of trouble signing in to the app. But it was still useful as an electronic program. 7/7/2014 1:47 PM

5 If the app is better designed 7/7/2014 12:22 PM

6 I like to have something in print - but this year's print guide was not the best I've seen. 7/7/2014 11:43 AM

7 I did copy and paste the digital guide into word to create my own document to use for planning purposes before the convention. I could not print thedigital version, which was frustrating. It would have been great to print the schedules from the on-line format, rather than copying a pasting theircontent into another document that required further editing and manipulation.

7/7/2014 11:42 AM

8 the app was really nice to have on the phone and I also liked having the printed guide that I could write in 7/7/2014 11:38 AM

9 The app and the on-site booklet had many variances 7/7/2014 10:44 AM

10 please develop for WINDOWS mobile too! 7/7/2014 10:25 AM

11 App for Windows Phone...many had them 7/7/2014 9:45 AM

12 I think I like having both online and a book like this year. I save the book to remember which sessions I want to purchase. 7/7/2014 8:32 AM

None of the Above

102 / 139


Q31 What else would you like us to knowabout this year's Annual Convention so that

we can improve for 2014-2015 events?Answered: 127 Skipped: 206

# Responses Date

1 I received no correspondence regarding the mp3 of the conference sessions. Please send the link. 7/27/2014 12:39 AM

2 The Print Guide was very difficult to use. It is useful to be able to see all sessions for a time period at the same time. Spiral is nice too. Thetradeshow was incredibly hard to find. Most people never did find it. It was a shame there were no options for religious services even with thechange in schedule. Open seating for final night, a formal event, was totally inappropriate and very frustrating for people. The CSP ceremony--Irealize it had to be different due to the number of recipients. I understand why they received the medals ahead of time etc. That being said, theintroductions from the VOGs were disgraceful. If the people doing it did not understand the importance, it should have been explained. This is one ofthe biggest points in their NSA life and they deserve every detail to be perfect. Also I was disappointed to hear from some of them that they did nothave a formal "Class picture". To count the photo that was taken at the end when you could not see most of them--makes me and some of themvery sad. For some of the it took away some of the experience. That makes me sad.

7/23/2014 12:43 PM

3 When will I get mp3s I paid for? Loved Penn Jillette for day 3. Carmen Agra Deedy ROCKED! 7/23/2014 10:46 AM

4 Just loved the family feeling. everyone so inviting and helpful. This was my first conference and I felt welcome and encouraged. 7/20/2014 8:39 PM

5 It was awesome and convinced me to become a member! 7/20/2014 10:56 AM

6 A better mobile app 7/17/2014 4:30 PM

7 Every year just gets better. Food and temperature is nothing compared to the great speakers and information provided. However, there are someinconsistencies. The storytelling PEG was one of the best breakouts I have ever been to. While other PEG meeting were just that, a this is who weare meeting. Although you had some excellent excellent main stage speakers this year, some really were flat and too long. I missed more of DaleIrvin. although I did like his counterpart, the low tech man, I missed more of Dale. This is still the best conference I have ever attended in my longcareer in many professions. It is family! Also want to add that the Chapter Leadership meeting is always a highlight for me.

7/17/2014 3:41 PM

8 The main stage presenters were the best I've seen. Overall this event was well managed. The exhibit hall was too hard to find, and the LearningLounge was much better positioned last year. The Lounge worked well with what they were given, but it wasn't really a Lounge this year.

7/16/2014 11:27 AM

9 I liked that the music was at a reasonable volume, how tos and inspiration were balanced, the event timing was tight with ample time for networking.That there was not excessive entertainment nor irrelevant entertainment, I would have liked the lights UP during a couple of the sessions that houselights were down. Loved the short pieces of humor.

7/15/2014 8:16 PM

10 There needs to be a more intentional social mixer where US Based "Platform" members can meet and greet and get to know our internationalcolleagues. The name change has caused quite a stir. Keep up posted on its ultimate outcome. Since we are a global industry, more breakoutsessions on working out of the US and understanding the cultural norms and expectations throughout the world.

7/13/2014 8:49 PM

103 / 139


11 Voting for Speak Tank (if it is done again) should be made clear , exactly what to text, and contestants listed on screen should be the same as theorder they appeared. Loved the dancing! I was expecting more from Lou Heckler's session. Didn't really learn anything new. Too manysimultaneous events, hard to choose. Glad there are recordings.

7/13/2014 7:08 PM

12 Very professional job with class, style and entertainment(show biz). 7/13/2014 1:52 AM

13 Do not schedule breakout sessions on the last day so late that they end only one hour before the CPAE Banquet. That is not enough time forwomen to get ready for the big event!

7/11/2014 4:31 PM

14 It would be great to have a recommended track for beginners and seasoned professionals. Maybe I missed that but I found myself in a couple ofsessions that will be great in a few years but I'm just not ready for their content right now. Of course anyone could go outside of therecommendation.

7/11/2014 9:19 AM

15 The Good: It was great to have easily accessible WIFI with no problems and no cost. THANK YOU! I appreciate that there were no prayers in thegeneral sessions. I loved DALE IRVIN summarizing. The Live Streaming was great. Just wish I had known earlier so I could share it with morefriends. The programming was terrific. Just too many fabulous people to choose from. The Not so Good: Not enough DALE IRVIN. Naomi's prayerat the CPAE banquet was just awful. It made me very uncomfortable. I couldn't believe she went on so long and so enthusiastically. This was totallyinappropriate for a diverse audience. I felt sorry for the exhibitors. They were stuck away out of sight. There was not enough reason - or time - givento visit them. At least one meal should have been integrated into their area. I feel NSA should offer them money back or a discount for a futureevent. It was a ghost town. Overall, it was a fabulous event. However, it's a bit like asking Mrs. Lincoln how she liked the play. The announcementof PLATFORM shattered my great experience. I hope that wise minds will quickly reverse this decision.

7/11/2014 8:10 AM

16 While I appreciate creativity it seemed a lot of money was wasted on 'entertainers' i.e. the performance artists on opening night in pool, and theskydiving event. Focus more on good food and a solid networking opportunity for opening and good food and easier logistics for main sessions.

7/10/2014 7:14 PM

17 PLEASE: Allow time when nothing else is scheduled to go to the Exhibit Hall.the 30 minutes between some sessions wasn't enough. Also, whenthere is so much scheduled at the same exact time it is very difficult to have to choose where to go. Perhaps shorten the breakout length persession so attendance at more of them is possible. I would have loved two 45 minute options to hear more variety versus one 90 minute.

7/10/2014 9:57 AM

18 The CSP induction ceremony was great - although I was EXPECTING them all to come onstage all at once during the general session for a bigcongratulations. Seemed redundant to me. I loved Mark Sanborn's panel - although I would have liked more interaction between the panelists andthe audience (like what Steve Forbes said he liked about panels!) The Learning Labs were great - but again, much like last year, tucked away fromthe main floor of events. I felt HORRIBLE for the exhibitors. They were tucked away in a room and should have been scattered in the second floorhallways. That was soooo sad. I hope they come back next year (and I miss Passion for Pearls) I think the caliber of the MainStage and breakoutswas great!

7/9/2014 5:24 PM

19 I was very frustrated that chapters were told tables could not be reserved for the awards banquet and when we got there, the front half of the roomwas reserved. If NSA wants to assist chapters in having meaningful connections allowing chapters to reserve tables is important. As it was, chaptermembers had to race into the room when the doors opened and try to grab a table. The impression is that there is the elite (whoever they were) andthere are the chapters. I know we are trying to get away from that impression. Loved the added mainstage time for programming instead of board,GSF leaders. Also really liked the CSP event where the new inductees received their medals. Several told me that it was more precious than mainstage because they knew that everyone in the room cheering them on were there just for them. I recommend it even when we do not have 70. Themain stage time, though, could just announce those present and does not need to include their chapter. That dragged out and dropped the energy inthe room. An improvement was that our AV seemed to work! Did not notice speakers whose microphones or projectors were not working or whowere speaking in the dark. A welcome improvement! Good job, everyone.

7/9/2014 2:28 PM

20 Obviously, the name change was a shock to most members -- especially since they had not input. That clouded the last day of the convention. 7/9/2014 2:05 PM

104 / 139


21 As a new member it was very helpful to see what the path of a speaker looks like. It's helpful to see the start up, the changes and learned lessons,the growth, and the current model. Without this, it is a bit intimidating to see the polished professional without being able to trace the steps that ittook to achieve their goals.

7/9/2014 1:04 PM

22 1. Better listing of CPAE only sessions in the brochure and in advance by PDF for CPAE's -- it got left out and caused confusion 2. Do the Sharktank again 3. Tell all breakout speakers to a. start getting into content within 5 minutes max. b. skip trying to tell us too many stories c. MOST OFALL -- Take questions at the end or pirvately. So many of them keep getting interrupted with questions that don't apply to everyone and then get offtrack or run out of time.

7/9/2014 11:11 AM

23 Make it close to mass transit so we don't need to rent cars, make it close to lower-priced hotels so we can save some money 7/9/2014 6:53 AM

24 I think speaker tank was excellent. Do that again. I think you need more "how tos" for the new people. (I am experienced, but many are not and theyseemed lost on a lot of things.) Also, I think you should have several early morning group meetings like (small businesses forum; NSA nurses forum;NSA niche publisher forum, etc.)

7/9/2014 3:36 AM

25 I was fortunate to be invited to sit at a reserved table for the CPAE Banquet. Had I had to deal with open seating, I would have been verydisappointed. When you attend a black tie event, there should be reserved seating available for all, as we have always had in the past. It's not veryprofessional to have a 'rush' for seats at a black tie event.

7/8/2014 9:25 PM

26 Please have more structured networking sessions. It is hard to get to know folks who are obviously already integrated into the system. 7/8/2014 7:31 PM

27 I love the knew Platform name. Clients don't book me because I am member of NSA now Platform. They really don't care. I am one of the top 10%income speakers within NSA and have been a member for over a decade. All of the naysayers that don't like the name change, will have deal withit. I love it Platform. Keep moving forward.

7/8/2014 5:50 PM

28 I suggest having a video or QA webcast 1 month to 2 weeks in advance for first time attendees. This conference was very different from any otherconference I have been too (I go to a lot of industry conferences) and I felt under dressed and over whelmed and clueless on many differentopportunities that could have been good for me to attend.

7/8/2014 5:00 PM

29 As a speaker we attend many conventions (I did 19 last year) and this was the worst - dead last - for logistics. I heard many others with similarthoughts. Disappointed and disgusted, I didn't even attend Tuesday because I was so aggravated by Monday night. Inexcusably poor eventmanagement.

7/8/2014 12:55 PM

30 I found the room for the Foundation Gathering to be tight. I spent $150. to be supportive however in the end I was also hopefully to meet others.When io got in, all the tables looked received, the room was long and narrow, challenging to meet and greet (or eat) ... I stayed about 10 min -disappointing from my perspective

7/8/2014 11:53 AM

31 I'm hoping the leadership corrects their mistake in renaming NSA! Significant improve mementos iN how we deliver our information and run theorganization will help the association grow!

7/8/2014 11:11 AM

32 Perhaps shorten the sessions 90 minutes was a long time for some of them but for others it was good. Maybe schedule the afternoon sessions asshorter as people are tired

7/8/2014 11:00 AM

33 Too many presenters on the main stage for each session. I don't need 3 "acts" per gathering. Many were strictly entertainment and I didn't come forentertainment! We saw 4 summarizers in a 31/2 day convention. One would have been more than enough!!! I would prefer a shorter main sessionwith 1 speaker, to allow more time to network. I attended each time slot of breakout sessions which left little time to network or visit the exhibits.Ron C. urged us to see the exhibitors but there was little time to do so. Also, there should be more exhibitors. Numbers were down dramatically!

7/8/2014 10:35 AM

34 The NSA staff are great, the international reception was a disaster, a host needs to be appointed so that we fell welcomed, and there was nonthingto make it special like nibbles or any signage

7/8/2014 10:20 AM

105 / 139


35 Having learning tracks would be very helpful. As a first-timer, the buddy program was helpful but could have been structured more effectively.Breakouts or receptions for topics/audiences served would be nice -- for example, a place to meet other speakers who are also sales experts orwellness experts, etc.

7/8/2014 10:13 AM

36 it was great. 7/8/2014 9:28 AM

37 Was confused as a new comer and would like to see a few more evening networking events for new comers to feel welcome at. 7/8/2014 8:21 AM

38 Mobil App was poorly produced. Many sessions had abbreviated and unclear titles and did not list speaker names. 7/8/2014 7:36 AM

39 times of all events and where they are going to be held in one place 7/8/2014 7:31 AM

40 Would like more advanced help for brand new members to help jumpstart career advancement. Very difficult to decide where to focus energy. Also,I think there should be an easier way to connect with everyone. Either digital card transfers (mingle contacts, etc.) or a master list of attendees whoare willing to share their help or expertise with others. Time is limited to connect with each other, and if you are spend time networking, you missbreakout sessions.

7/8/2014 7:18 AM

41 I greatly appreciated all the options for Breakout Sessions and I was thoroughly attentive and entertained during the General Sessions. Thank you!A salmon alternative (in place of chicken or beef) would be fabulous. And I understand you might have to charge more to offer this alternative.

7/7/2014 9:44 PM

42 * Scheduling two breakouts back to back with only 15 minutes in between doesn't fit with the NSA networking norms! * Where were the CPAEpictures during the banquet? For the most part, the general session speakers were outstanding this year - as were the hallway experiences. * Mostbreakouts were good but a few bordered on 60-90 minute infomercials for the speaker. This is not the NSA norm!

7/7/2014 9:42 PM

43 The sessions were very uneven this year. Program descriptions sounded like hands-on, how-tos but were general, fluffy. The first staff sessionwasn't organized at all and was a waste of time. On a personal note, I was the NSA-DC Member of the Year but my photo was not included on theboard with the others. It was brought to the attention of the organizers who were unable to fix it. I was very disappointed to be omitted and wouldgreatly appreciate some recognition in the magazine if possible. I work hard for NSA and continue to serve on the board as we prepare for theinternational meeting in DC next year. I don't look for attention but I felt left out by the omission at the conference. I would greatly appreciateanything you can do to assist. Thank you - Shelley Row

7/7/2014 9:29 PM

44 Overall an excellent convention. Like last year's 15 minute presentations in the lounge. I attended several sessions and it was well organized. 7/7/2014 8:57 PM

45 What is "TC"? 7/7/2014 8:08 PM

46 Wouldn't have hurt to have a map in the program 7/7/2014 7:42 PM

47 This convention should be a learning event. Any session, workshop, presentations or presenter should have the sole purpose of teaching theaudience something to improve their craft, their business, or both. I fail to see how backflips, skydives, or Steve Forbes accomplish this. These aregimmicks. They cheapen our craft and do nothing to further the learning experience if your audience.

7/7/2014 7:41 PM

48 I think you did a superb job so i have no recommendations for improvement. 7/7/2014 6:31 PM

49 The breakout sessions were generally better than in past years; speakers were not selling their own services and books as much; lot's of good,useful content.

7/7/2014 6:17 PM

50 This year seemed to be very poorly conducted -- logistically anyway -- I did like the way they 'announcement' was designed and delivered. 7/7/2014 6:02 PM

51 Country meeting 7/7/2014 4:47 PM

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52 The only other thing I would "critique" was the way the CSP winners were handled. I was so excited to come to the opening banquet, but thencouldn't believe that people's names weren't being pronounced incorrectly or even simple things like country names. I was afraid the entireconference was going to be dismal like that and was afraid I had made a huge mistake on my investment. But, the rest of the conference turned outto be great, so no worries... but just wanted to share my feedback on that. I would think that would have been one of the most important pieces toget right, considering how much importance is placed on such a few % of people earning their CSP. Especially at a "speakers" conference.

7/7/2014 4:28 PM

53 Rich learning and great networking. Looking forward to attending others as well as the GSF convention. 7/7/2014 4:26 PM

54 Arrange a shuttle to/from the airport or at least contract for that with the hotel. Having hundreds of people take cabs was not green. 7/7/2014 4:12 PM

55 Do not change the name to Platform. It's very hard to explain.... 7/7/2014 3:48 PM

56 I don't know what TC is but this seems to be my only box to give you general input, so here it is: The convention was great. And it was nowherenear interactive enough. It was mostly "speakers talking at you from the stage". Very little time for attendees to interact with each other in astructured way--only happened in a few breakouts and over meals & parties. The announcement of PLATFORM only exasperated the feeling thatthe convention was happening TO me, not WITH me. Our industry is changing, our convention should to. Next time I'd like to see much moreparticipation from everyone there, with each other. Not just at meals and parties, but in sessions happening on the main stage, etc. Get us up andmoving and interacting with each other. Use real-time polling and other mechanisms to let us participate more. And better follow-up. I'm looking fora lasting learning experience, not just to be blown away by great speakers and then go home forgetting most of what they said. I'd be delighted toprovide more detail on what I'm thinking if anyone wants.

7/7/2014 3:33 PM

57 Since I don't know if the question will come up on the next pages; I'll comment here: the dinner arrangements for Wednesday were a mess. Peoplecouldn't find their friends they had planned to sit with, we didn't know that only the front tables had numbers and back tables didn't- thereby causingembarrassment for people who grabbed tables and people who had reserved seats. We had a spouse holding one table while unbeknownst to theothers the other spouse was holding a different table. It's easy to understand the old system of getting a group together and reserving a numberedtable was a lot of work, but this felt like a stampede of sorts.

7/7/2014 2:59 PM

58 Other than the session for first timers - didn't really feel especially welcomed. Many of the speakers were too busy to be approachable. 7/7/2014 2:36 PM

59 The prayer during the final dinner was totally exclusive and inappropriate. 7/7/2014 2:35 PM

60 I thought the choices I was offered were of interest and benefit to me. I wish I could have attended more but time and choice conflict prevented mefrom exploring those other ones. The many types of entertainment from the Cirque de Soleil to the bubble blower to the hologram were fantastic.

7/7/2014 2:10 PM

61 I loved the variety of the main stage presentations - panels, keynotes, speak tank. The high quality of the presentations provided inspiration andeducation!

7/7/2014 2:07 PM

62 People around me were saying they weren't fed enough. I'm from the restaurant industry and I don't agree. Feeding people at these big events is abudget killer. I would provide fewer meals and higher quality. Why is chicken always dry? Other than that bird the food was good especially thehalibut.

7/7/2014 1:47 PM

63 Please take my criticism as it was meant… As genuine input. Overall, I thought the conference was exceptionally well-planned and executed. I'mwildly thankful and appreciative of all of the effort and creativity you put into it. It was not lost on me or my peers. My criticisms were teensy… Theoverall experience was outstanding. Congratulations. Nicely done.

7/7/2014 1:46 PM

64 I think the handling of the new name change was shocking. It's like you took a doctoral thesis of a respected author and put your name on it. This issuch a questionable tactic it is shocking. It doesn't paint NSA leadership in a positive light.

7/7/2014 1:39 PM

65 I was NOT a fan of Steve Forbes--way too political for my taste with NSA/Platform. If we bring in a lot of speakers who are going to present politicalviewpoint as fact, I don't know if I'd continue coming. Everyone else was pretty great, but really didn't like Forbes being present at the event

7/7/2014 1:10 PM

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66 you are doing a great job! 7/7/2014 1:09 PM

67 We usually get a reminder before the early bird price for the recordings goes up. We didn't get one this time. 7/7/2014 12:22 PM

68 I would like to be able to purchase the speakers sessions on CD as an option. 7/7/2014 12:21 PM

69 I appreciated being able to buy the entire CD collection for $99. However, my sense was that the live stream capability of general sessions was foranyone who wanted to join in. This is a distressing trend I notice with NSA/Platform: Between my annual membership fees and conferenceexpenses, I spent about $2500 to come to the conference and the fact that so much of it was available at no cost to anyone who wanted to join,member or not, continues to mystify me. I am not happy to see Speaker magazine in my newsfeed and available to all either. I get being friendly toprospective members, but we don't need to make ALL the general sessions available, nor do we need to make ALL of Speaker magazine available.

7/7/2014 12:20 PM

70 Don't close with a name change left a bad taste in my mouth after a wonderful week. 7/7/2014 12:11 PM

71 What is "TC"? 7/7/2014 12:03 PM

72 provide room sets that allow for comfort, line of sight, facing the presentation directly. Avoid the bowling alley sets. 7/7/2014 11:59 AM

73 Great job 7/7/2014 11:43 AM

74 Dan, Waldo and his team outdid themselves! It was one WOW moment after another It was the first convention for many staff members - in thatrespect, they did an amazing job. The convention was AWESOME!!! However, balls were dropped that volunteers worked hard on and that wasdiscouraging. I have no doubt that as time goes on we'll all celebrate our hits and learn from our misses.

7/7/2014 11:43 AM

75 I have three suggestions for future years: 1) Make sure that people know where the exhibit hall is. I had to ask at the registration desk because therewas nothing in the literature. I only heard one announcement in a general session and it did not include the room location. I exhibit at keyconventions and know that it costs thousands of dollars and lots of preparation to be there. Our suppliers are important to our industry - we couldhave done a better job of promoting their location. I suggest listing the exhibiting companies on slides that would run before each program in thegeneral session and then mentioning at each general session the location and encouraging people to visit them. I think that is the least we could doto support their efforts to support us. 2) Add another day so there are fewer concurrent sessions to choose from. Having as many as 9 concurrentsessions really limits the content that each individual can take advantage of. Without exception, I had 2-4 concurrent sessions that I wished I couldhave attended each morning and afternoon. Each person that I spoke with said that they also had several more that they wished they could haveattended .I bought the mp3s when I registered, but nothing can replace a live presentation. The content that I missed out on will not be available forseveral weeks and I wished I had it today to use for my action plans. 3) Branding is such an important topic and one that I had planned to learn a lotabout. However, I missed every branding session because each one was opposite one or more interactive sessions that are difficult to "get" from anmp3. There is always a lot of interest in branding - I wonder if a longer branding workshop with multiple presenters would make sense, such as: a)a session that could have spanned the 2:45 to 5:00pm Monday time slot. Shorter sessions on other topics could run concurrent to this longersession, allowing an in-depth "baptism" in branding for some that wanted to stay for the entire session and flexibility for others that wanted somebranding but also wanted to catch a shorter session on a different topic. b) a 1/2 workshop on the morning of the first day. So many branding issuescross over into other strategies - having branding first could help many people glean more from other sessions and understand how they couldapply other content to the brand they are developing.

7/7/2014 11:42 AM

76 I'd love to help with the marketing of it next year in any way that I can. I have some ideas on getting videos and developing a call to action from themto begin the community and conversations...

7/7/2014 11:38 AM

108 / 139


77 Not sure what "TC" is but here's a couple of simple things I'd like to see changed for the future at conference: 1) My biggest comment to NSA onmeals is to please put in the program each time they are included! I can't tell you how many times I heard people say, "Is lunch included in that?" "Isthat dinner or just a meeting?" "Shoot, I ate in the hotel because I didn't think this was going to have food." etc. 2) The nametag lanyard systemneeds big improvement. (a) Make the event logo small so you can make use of the whole card for LARGER FONTS. It was almost impossible toread someone's city unless they were terribly still. The last names could be bigger for sure. Forget how nice white-space supposedly is. Make iteasy to read! (b) Give us TWO of the name id card so that there's one for each side of the tag. 50% of the time, all I saw on people was a blankwhite card or an auction number. (c) Shorter lanyards! When we're standing, they're down so low as to be difficult to read. When we're sitting, it'spainfully awkward to be looking into a woman's lap to read her name! Chest level is ideal. I know some women may not like us looking at theirchests, but I promise that it's worse staring nine inches lower! ;-)

7/7/2014 11:20 AM

78 It would be helpful if as a first timer, before you got to the convention, if we received a Session Not to Miss". If it hadn't been for Linda at the CavettInstitute saying, be sure to go to the First Timer's session, I may not have gone to that. Just an idea, to help first timers out. Also, it wasn't clear ifyou could go to the PEG sessions, if they were for members only, if you needed to pay for them, that would be nice to clear up.

7/7/2014 11:18 AM

79 I signed up for a convention buddy, but I didn't get his name & number till 2 days before I left. We never did connect in person because by that time,our schedules were full.

7/7/2014 11:18 AM

80 The conference was just weird for a newcomer - way too clubby, southern conservative self-congratulatory vibe. Presenters and organizers ofsessions seemed to think that it was OK to be casual and unprofessional in front of the "family" - very off- putting. Steve Forbes presentation wastotally irrelevant and inappropriately political. Born in the USA bit was ridiculous and self-indulgent. Organization seemed obsessed with its past andoblivious that past is largely meaningless to new attendees. Please stick to practical matters of establishing and growing a speaking business andkeep the politics, religion, gratuitous displays of forced patriotism, and chummy references to speakers most newbies have never heard of out of it.I'm very unlikely to attend in DC unless there are assurances of special efforts, especially in that location, that the event will stick to the profession ofspeaking and keep the politics out of it. After all that's just basic courtesy not to discuss politics or religion at professional or social events. Thanks.

7/7/2014 11:06 AM

81 Speakers were AWESOME! Overall two big thumbs up. (was my first one) I was looking for a breakout session that covered marketing a self-published book and didn't find one. Two changes I would suggest; -Better food & snacks -Attendees should get digital audio / video copies of thewhole conference at NO CHARGE. Kind of strange we pay for the conference and don't get the recordings. There were sessions I couldn't attendas they ran the same date / time as others, and now I don't get that info?? Again overall great conference. Thanks.

7/7/2014 10:54 AM

82 Overall it was a great program. As a former event planner I know there is a great deal of work behind the scenes. If possible, I would like tovolunteer my help for 2015. Thank you for all your work and support. Connie Pheiff

7/7/2014 10:53 AM

83 There should be tables assigned for the CPAE function. The mad dash to fight for tables is ugly. Be mindful to include everyone who is doing panel,human library etc. When the list is not complete it is a let-down to those who are giving of their time.

7/7/2014 10:49 AM

84 Sorry, what is TC? 7/7/2014 10:44 AM

85 TC? Really. What's that? One of the smartest things you did this year was to only award the CPAE to NSA members who have earned it by beinglong term members of NSA. I think your committee has done a poor job in the past of awarding our highest honor to people who have no history orinvestment in NSA.

7/7/2014 10:42 AM

86 Make the app easy to download and use. 7/7/2014 10:38 AM

87 Better take-aways from breakouts - slides, tools, etc. Better exhibits. 7/7/2014 10:21 AM

88 really enjoyed the format this year, was a nice change. content was great, the fewer number of breakouts and the 90 minutes was awesome-itprovided time to get the info. like to see a variety of speakers, not always the celebrity speakers. The party the 1st night was a nice ice breaker. Usethe same format next year and just build upon it.

7/7/2014 10:20 AM

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89 The attempt to have senior members lose the ego and network with all members was evident and well received! The new branding was presentedwell!

7/7/2014 10:18 AM

90 There were some items I missed... The listing of the members of the year for the various chapters and the memorial for ALL of the people we lostthis past year, not just Bill and John.

7/7/2014 10:06 AM

91 TC? I have comments about the conference but don't know what TC refers to. Here's a list: Registration - I LOVE the check in system. Greatconvenience to enter my name and get my badge. Didn't like the random badge sticker process, too easy for anyone to grab any of them like CSPor Cavett, etc. Staff: It was always easy to find a staffer and they were eager to help. One exception I'll mention off-line. Foundation Tasting: goodfood in a chaotic setting. Wrong room, over crowded, inadequate seating, last minute crowd control announcements, truly a tension-inducingexperience. Not good at all. What should have been a classy and happy experience was instead very embarrassing to NSA. CSP Awards: we helda very good awards ceremony on the 2nd floor and then somebody decided we should do it all again in the general session!!??? What an awfulidea. It took just as long, and I was ashamed of NSA's choice to do that. To recognize the CSPs...again, in the general session all we needed to dowas call out their names in rapid succession as they walked on stage. It would have taken about 7 minutes including the applause. But instead wewent through the entire drill again for more than half an hour! And, "regrettably John Doe can't join us at this meeting." Really? What a bad choice ofcommentary for that time and place. That was the worst point of the entire convention for me.

7/7/2014 10:03 AM

92 Food food food - please fix this. Make sure the breakout sessions really deliver on their promising titles. There should be adequate take-away's fromeach session.

7/7/2014 9:52 AM

93 Have vendors outside of main hallway - hard to find this year stuck in a stuffy room. Also have video purchase options. 7/7/2014 9:46 AM

94 Too many breakouts had a 30 minute preramble before they got to the meat of their session. Use TED talks as a guide...get to the content so thatwe can ask more questions.

7/7/2014 9:45 AM

95 TC? 7/7/2014 9:42 AM

96 The bags should have NSA on them. I don't want to carry around a bag for a community college. 7/7/2014 9:38 AM

97 Be careful with choosing speakers. There were a few great speakers at the conference and a lot of people who were not good speakers, but werewannabes with an attitude (it's always the wannabes with attitudes!)

7/7/2014 9:37 AM

98 I prefer repeating concurrent sessions, instead of so many different ones. 7/7/2014 9:36 AM

99 Having some longer sessions (90 minutes) allowed for better delivery of content, than having everything in an hour format. 7/7/2014 9:33 AM

100 I know scheduling is tough. Just do your best to not have important events overlap. 7/7/2014 9:32 AM

101 The sky diving thing was a total waste. Not worth the effort, even without them not being to do it. You need to have an event to get people to knoweach other. A big icebreaker with a prize.

7/7/2014 9:31 AM

102 Schedule at least 1 hour a day when there are no sessions to conflict with the exhibits. Maybe have only learning lab and exhibits open at the sametime for at least one hour a day. I was disappointed in the quality of some of the breakouts. On a positive note, I know who I will not ask to speak atour chapter meetings.

7/7/2014 9:26 AM

103 Thank you so much for all your hard work. 7/7/2014 9:22 AM

104 I'm afraid that, other than attending 2015 in DC (where I live), I am doubtful that I will be attending future conventions. I just don't see the ROI anymore. Four days is two long. Add to this the investment of an extra day of travel home from the west coast and cost of a high end hotel. I wouldprefer a shorter, scaled down, in & out, event. Maximum of an evening opening followed by only two days of educational sessions.

7/7/2014 9:18 AM

110 / 139


105 TC? Table of Contents? 7/7/2014 9:14 AM

106 More small networking opportunities. small panel discussions on key marketing topics - limit the attendees to pre-registration of 35-40. Keep the 90minute format for the sessions it gives a better opportunity to learn and ask questions. Create tracks - Marketing, Branding, Publishing etc so youcan pick a track for the day and attend all of those sessions geared to a specific topic.

7/7/2014 9:14 AM

107 What is "TC"? I would like to say that the last minute announcement of the name change was both a surprise and it felt disrespectful to themembership. I also notice that any mention of it is not included in this survey...how come? Why not tell us first thing as the convention begins so wecan process it, talk about it, go to workshops about it? This seemed a defensive move on the part of the Board. And the last minute "the Board wasunanimous" mention seemed very odd. I thought that kind of agreement only happened in North Korea. Aside from the problems with theInternational Platform Assn, the NSA member's book, and the fact that the name does not say who we are, it felt very 'in-crowd' and 'group think' tome. I wonder what the Board was thinking to give this to us on the last day with no opportunity for education, evaluation, or input. Surveying us over2-3 years is very different than saying "How do you like 'Platform' as the new name?" I also do not like main stagers using their opportunity as ashowcase for the bureaus vs. giving us something for us (Erik Wahl, Toni, and Eric Chester all seemed to play to their ego vs. informing us). Thishappens a great deal at annual conventions and while I understand their motivations, it just seems like a waste. Karr, Weiss, Forbes, Huschilt,Stephenson, Baer, and Williamson seemed to make a genuine effort to be there for us vs. auditioning.

7/7/2014 9:13 AM

108 I hated that you announced the name change on Wed morning. It made people angry and that has been all anyone is talking about. I am not surethe reasoning for the name change, nor the big secrecy issue around it, and yes, I heard the explanation, but I don 't believe the rationale. SomedayI'd like to hear why we are spending $500,000 on a name change and rebranding instead of $500,000 marketing our members. Very poorlyexecuted, IMHO. Very discouraging.

7/7/2014 9:12 AM

109 I had sent two emails to volunteer as a session host. I got a response from the first one. The second one, which I sent as a reminder a month beforethe convention, I did not get a response from. Oh well, I had fun anyway!

7/7/2014 9:00 AM

110 Ask people what they want in a trade show. 7/7/2014 8:57 AM

111 It seemed that many of the rooms were packed beyond capacity while others had plenty of room available (i.e. the room was much larger than thetopic warranted). If there were some way to better gage the interest in certain topics and adjust rooms accordingly, that would certainly work better. Ispent a lot of time running about because I couldn't get into the sessions I wanted as they were packed into smaller rooms and even the standingspace ran out.

7/7/2014 8:55 AM

112 Get a new "Voice of God" (bring back Ed Robinson). The arrogance of the one this year was so very annoying, and he mispronounced the names ofso many of new CSPs.

7/7/2014 8:47 AM

113 Again, NSA's receptions are some of the worst I have ever attended: too little food, not enough food stations, too little space for networking,noodles(!), lack of concern for logistics (crowd flow).

7/7/2014 8:47 AM

114 Nikki Harris was a superstar. As an exhibitor I thought everything was poorly executed, but Nikki made changes on the fly to make everything work.I'm still pissed that I had to rent a table at my booth after absorbing a 30% increase in cost for booth space. That was a very bitter surprise.

7/7/2014 8:46 AM

115 What is TC? 7/7/2014 8:39 AM

116 Tracks for the breakouts based on the audience competency level. As someone who is not a beginner and also someone who is not at the top of thespeaking industry tracks would have been helpful as many breakouts esp. on Monday were too basic

7/7/2014 8:36 AM

111 / 139


117 Less Q & A breakout sessions. Self involved attendees hijack the time of the presenter for an often narrow niche question that serves no one else inthe room. Avoid two breakouts at the same time on the same topic (social media programs ran at same time). Breakfast options were adisappointment. Would much rather have a big breakfast and lighter lunch. Opening night event was a flop. Would rather see that time used tonetwork and mingle with perhaps an acoustic act providing background ambience. The two "summarizers" are a complete waste of time. One isenough. None would be better. Coffee should remain in hallways until after sessions are started. Not wheeled away 10 minutes before. Sessionpresenters should be better lit and sound was an issue in many rooms. Let's give the presenters the tools we ask for outside of the conference whenwe speak. NAME CHANGE is a dud. At the very least, why didn't you have a few speakers address change prior to the announcement? Missedopportunity.

7/7/2014 8:32 AM

118 This year was the BEST I have EVER attended - by a LONG shot. The bar was raised very high. But I'm a performer - so all the "bells and whistles"and performance stuff are things I like. Maybe not true for everybody. Did trainers and consultants get the same value? Anyway....I LOVED it. Andwhat I saw through the presenters has really inspired me to reach a new level of creativity and performance - and that will translate into higher feesand more bookings.

7/7/2014 8:32 AM

119 No more breakout presenters who are using the platform for commercial presentations i.e., that are focussed largely on their interests 7/7/2014 8:31 AM

120 May want to better screen some of the break out sessions...as speakers, we expect more the speakers presenting...and there were severalsessions that were not up to par.

7/7/2014 8:29 AM

121 Put yourself in the customer's shoes - most of us, even those of us that are CSPs - don't think about the NSA that much; we are too busy doing ourown things. At times, it felt like the organizers assumed everybody knew what was going on and who the key players were. I sat in the middle of thebig room for most of the main sessions, and typically many people at my table (some newcomers and some veterans) were not sure what washappening, why certain people were on the big stage, etc. I think, other than the front few rows of tables, many of us felt like outsiders.

7/7/2014 8:28 AM

122 What does TC refer to? 7/7/2014 8:26 AM

123 Going to be hard to top this year's convention! 7/7/2014 8:23 AM

124 Keep up the good work. NSA / Platform staff is great. Thanks for all your quality work. 7/7/2014 8:21 AM

125 Not sure what a TC is but Thank you, thank you, thank you for discontinuing the NSA band. They are a terrible way to wake up in the mornings andalways gave me a headache. LOVED the hallway performers.

7/7/2014 8:20 AM

126 Staff needs to look at details ugh as hotel map in insight program - get the room assignments, straight, track attendees categories before they arriveproperly - endless list here.

7/7/2014 8:17 AM

127 What does TC mean? In general, I would have liked to have been informed earlier that I wasn't chosen for a breakout session. Instead, I receivedan email from the learning lab saying "Since you weren't chosen for a breakout, would you like to submit an idea to the learning lab?" I hadn't yetbeen told that I wasn't chosen for a breakout. Also, in my feedback above: I really like Sean Stephenson but did not like the CEO chat. I couldn'tindividualize the feedback. Great convention overall though! Very useful and inspiring.

7/7/2014 8:15 AM

112 / 139


87.70% 271

8.41% 26

3.56% 11

0.32% 1

Q32 Are you a:Answered: 309 Skipped: 24

Total 309


1 Australian speaker 7/27/2014 12:40 AM

ProfessionalSpeaker

Academy Member

Speaking Staff

Exhibitor/Sponsor

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Professional Speaker

Academy Member

Speaking Staff

Exhibitor/Sponsor

113 / 139


2 Service provider on the industrial heavy machinery 7/9/2014 2:46 AM

3 Learning professional speaker 7/8/2014 10:07 AM

4 speaking, but not being paid. 7/8/2014 7:19 AM

5 Conference director and sometime speaker 7/8/2014 6:53 AM

6 Significant other 7/8/2014 6:52 AM

7 GSF / international guest 7/8/2014 1:17 AM

8 CSP 7/7/2014 6:03 PM

9 aspiring speaker not yet a member. 7/7/2014 2:11 PM

10 Vendor member 7/7/2014 1:45 PM

11 I own my own business servicing and supporting speakers. I also speak 7/7/2014 10:19 AM

12 Aspiring speaker 7/7/2014 9:46 AM

13 Tenured professor of law 7/7/2014 9:38 AM

14 consultant 7/7/2014 8:30 AM

114 / 139


16.28% 49

17.28% 52

9.63% 29

56.81% 171

Q33 How many years have you beenspeaking?


Total 301


0-3

4-7

8-10

10+

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


0-3

4-7

8-10

10+

115 / 139


1 18 7/23/2014 10:46 AM

2 20 plus 7/11/2014 4:32 PM

3 Speaking Staff for 3+ years 7/11/2014 11:23 AM

4 10+ 7/10/2014 8:29 AM

5 25 7/10/2014 7:56 AM

6 0-3 with NSA/PLATFORM but for many more years before joining. However, prior to joining I was a small fish in a small pond. Now I am a growingfish in a growing pond.

7/9/2014 1:04 PM

7 never charged, but hope to now 7/8/2014 10:07 AM

8 Almost 40 years 7/7/2014 8:58 PM

9 20 7/7/2014 1:46 PM

10 20+ 7/7/2014 12:22 PM

11 Hate the new branding Platform, this is our association yet no-one was consulted, it's like a dictatorship 7/7/2014 12:09 PM

12 Speaking for over 15 years. Have been concentrated as a professional speaker for 2 years 7/7/2014 10:23 AM

13 35 7/7/2014 10:00 AM

14 14 years professionally 7/7/2014 9:38 AM

15 20 7/7/2014 9:30 AM

16 11 7/7/2014 9:16 AM

17 20 years 7/7/2014 8:29 AM

18 25 years 7/7/2014 8:26 AM

19 40+ 7/7/2014 8:22 AM

116 / 139


Q34 What's your name:Answered: 319 Skipped: 14

# Responses Date

1 Melanie DePaoli 8/4/2014 12:19 PM

2 Tony Hewitt 7/27/2014 12:40 AM

3 Joanne Dennison 7/23/2014 12:44 PM

4 Craig Harrison 7/23/2014 10:46 AM

5 Nancy Bartlett 7/22/2014 9:51 AM

6 Craig Freshley 7/21/2014 12:57 PM

7 Larry Patton 7/21/2014 9:06 AM

8 Diane Savoca 7/20/2014 8:40 PM

9 Tanis Roeder 7/20/2014 10:56 AM

10 Liz Fletcher Brown 7/17/2014 4:31 PM

11 Julie Ann Sullivan 7/17/2014 3:41 PM

12 Sierra Modro 7/16/2014 11:27 AM

13 Eliz Greene 7/15/2014 8:37 PM

14 Patricia Morgan 7/15/2014 8:17 PM

15 Denise 7/15/2014 1:05 PM

16 Bob Shaff 7/14/2014 1:51 PM

17 Carole Copeland Thomas 7/13/2014 8:49 PM

18 Linda Shively 7/13/2014 7:09 PM

19 Noelle Stanley 7/13/2014 2:00 PM

20 Dwight M. Yates 7/13/2014 1:53 AM

21 Michael Harrison 7/12/2014 4:03 AM

22 John Getter 7/11/2014 10:30 PM

23 Mona Moon 7/11/2014 4:32 PM

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24 Dolores Fazzino 7/11/2014 1:32 PM

25 Stephanie Craig 7/11/2014 11:23 AM

26 Deanna Moffitt 7/11/2014 9:19 AM

27 Gina Carr (I'm surprised this appears to be required.) 7/11/2014 8:12 AM

28 John Garrett 7/10/2014 10:02 PM

29 Donna Earl 7/10/2014 7:14 PM

30 Sunny Ryerson 7/10/2014 7:13 PM

31 Ben Neiburger 7/10/2014 2:52 PM

32 Michael Rossie 7/10/2014 1:45 PM

33 Juli Shulem 7/10/2014 9:58 AM

34 Neen James 7/10/2014 8:29 AM

35 Jane Jenkins Herlong 7/10/2014 7:56 AM

36 Danny Valenzuela 7/10/2014 12:42 AM

37 Kristin Arnold 7/9/2014 5:24 PM

38 Linda Keith 7/9/2014 2:28 PM

39 Jim Comer 7/9/2014 2:06 PM

40 Patty Jo Sawvel 7/9/2014 1:04 PM

41 Sierra Modro 7/9/2014 12:16 PM

42 Barbara Sanfilippo 7/9/2014 11:21 AM

43 Ken Thoreson 7/9/2014 10:37 AM

44 Bernard Landreville 7/9/2014 9:03 AM

45 Mike Moran 7/9/2014 6:53 AM

46 Louise Jakubik 7/9/2014 3:37 AM

47 Rui Dias 7/9/2014 2:46 AM

48 Jan Dwyer Bang 7/9/2014 12:05 AM

49 David Glickman 7/8/2014 9:25 PM

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50 Teri Hill 7/8/2014 7:32 PM

51 Nanci Appleman-Vassil 7/8/2014 7:17 PM

52 Barbara Teicher 7/8/2014 6:17 PM

53 jerry bridge 7/8/2014 6:05 PM

54 Simon T. Bailey 7/8/2014 5:50 PM

55 Liz Meyers 7/8/2014 5:01 PM

56 Carol Kivler 7/8/2014 1:49 PM

57 Deborah Darlington 7/8/2014 1:04 PM

58 Justin Jones-Fosu 7/8/2014 12:59 PM

59 John Stenbeck 7/8/2014 12:55 PM

60 Richard Andersen 7/8/2014 11:54 AM

61 Russell White 7/8/2014 11:33 AM

62 Rebecca Joy 7/8/2014 11:19 AM

63 Bonnie Mattick 7/8/2014 11:12 AM

64 Michelle Pascoe 7/8/2014 11:00 AM

65 Kevin Sweeney 7/8/2014 10:53 AM

66 Myla DeLoatch 7/8/2014 10:36 AM

67 Kirsty Spraggon 7/8/2014 10:30 AM

68 natashia halikowski 7/8/2014 10:21 AM

69 Deb Calvert 7/8/2014 10:13 AM

70 Janet Chambers 7/8/2014 10:07 AM

71 Roy S Shelburne 7/8/2014 9:36 AM

72 Dorothy A. Martin-Neville. PhD 7/8/2014 9:28 AM

73 Jerry Teplitz 7/8/2014 9:02 AM

74 Gerry Lantz 7/8/2014 8:47 AM

75 Christy Tryhus 7/8/2014 8:21 AM

76 Ed Rigsbee 7/8/2014 7:37 AM

119 / 139


77 Janine Heydrick 7/8/2014 7:32 AM

78 Niels Brabandt 7/8/2014 7:26 AM

79 Angelle Albright 7/8/2014 7:19 AM

80 Jack Mortimer 7/8/2014 6:53 AM

81 Oliver Breidenbach 7/8/2014 6:52 AM

82 Candy Whirley 7/8/2014 5:34 AM

83 Bill James 7/8/2014 2:10 AM

84 Robin Pullen 7/8/2014 1:17 AM

85 Jason Hewlett 7/7/2014 11:35 PM

86 Debra Pentz 7/7/2014 10:39 PM

87 Lori Marcoux 7/7/2014 9:44 PM

88 Gary Rifkin 7/7/2014 9:43 PM

89 Shelley Row 7/7/2014 9:29 PM

90 Greg Maciolek 7/7/2014 8:58 PM

91 Sean Glaze 7/7/2014 8:51 PM

92 DR. RAQUEL RUBIN 7/7/2014 8:41 PM

93 Marty Stanley 7/7/2014 8:29 PM

94 Amber De La Garza 7/7/2014 8:18 PM

95 wally adamchik 7/7/2014 8:11 PM

96 Jan Spence 7/7/2014 8:08 PM

97 Cathy Sexton 7/7/2014 8:03 PM

98 Pat Iyer 7/7/2014 7:47 PM

99 Rodney M. Loesch 7/7/2014 7:43 PM

100 Shaun Adamec 7/7/2014 7:42 PM

101 Lois Creamer 7/7/2014 7:31 PM

102 Jackie DesChamps 7/7/2014 6:40 PM

103 Scott Hunter 7/7/2014 6:32 PM

120 / 139


104 Bill Conerly 7/7/2014 6:17 PM

105 Gregg Gregory 7/7/2014 6:03 PM

106 Barry Moniak 7/7/2014 5:44 PM

107 Prefer to remain anonomous 7/7/2014 5:28 PM

108 Lee Ellis 7/7/2014 5:18 PM

109 Elias Kanaris 7/7/2014 5:14 PM

110 david staughton 7/7/2014 4:47 PM

111 Buck Davis 7/7/2014 4:42 PM

112 Shannon Oleen 7/7/2014 4:28 PM

113 Caroline Mwazi 7/7/2014 4:26 PM

114 Pam Rambo 7/7/2014 4:24 PM

115 Gordon Viggiano 7/7/2014 4:15 PM

116 Mark Germanos 7/7/2014 4:12 PM

117 Nancy Giere 7/7/2014 4:05 PM

118 Chris Johnson 7/7/2014 3:59 PM

119 Merit Gest 7/7/2014 3:49 PM

120 Dianne Dyar 7/7/2014 3:49 PM

121 Earl Bell 7/7/2014 3:38 PM

122 Scott Crabtree 7/7/2014 3:33 PM

123 Jeff Crume 7/7/2014 3:32 PM

124 Andre van Hall 7/7/2014 3:10 PM

125 Sol Ballard 7/7/2014 3:04 PM

126 Diane Windingland 7/7/2014 3:02 PM

127 W Mitchell 7/7/2014 3:01 PM

128 Stephanie Angelo 7/7/2014 3:00 PM

129 Terry Hawkins CSP 7/7/2014 3:00 PM

130 Marilyn Sherman 7/7/2014 2:57 PM

121 / 139


131 Shep Hyken 7/7/2014 2:54 PM

132 Christina 7/7/2014 2:41 PM

133 Rebecca Rosen 7/7/2014 2:36 PM

134 Jan Rutherford 7/7/2014 2:36 PM

135 Barbara Lee 7/7/2014 2:35 PM

136 Jeff Nischwitz 7/7/2014 2:33 PM

137 Gloria Wright 7/7/2014 2:21 PM

138 charlie kundinger 7/7/2014 2:11 PM

139 Carol Ring 7/7/2014 2:07 PM

140 Rob Shore 7/7/2014 1:55 PM

141 Aarti Batavia 7/7/2014 1:53 PM

142 LeAnn Thieman 7/7/2014 1:49 PM

143 Paul McIntyre 7/7/2014 1:47 PM

144 Brad Montgomery 7/7/2014 1:46 PM

145 Gail 7/7/2014 1:45 PM

146 Edward E. Scannell 7/7/2014 1:43 PM

147 Darren Tipton 7/7/2014 1:39 PM

148 Mike Lejeune 7/7/2014 1:26 PM

149 Lisa Pustelak 7/7/2014 1:24 PM

150 Patrick Maurer 7/7/2014 1:11 PM

151 Ghislaine Labelle 7/7/2014 1:09 PM

152 Mike Margolies 7/7/2014 1:01 PM

153 John Meluso Csp 7/7/2014 12:58 PM

154 Michael Prager 7/7/2014 12:56 PM

155 Steve Hoffman 7/7/2014 12:42 PM

156 Patti DeNucci 7/7/2014 12:37 PM

157 Stephanie Battaglino 7/7/2014 12:33 PM

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158 Dan Poynter 7/7/2014 12:31 PM

159 Ed Laflamme 7/7/2014 12:22 PM

160 Anonymous Anonymous 7/7/2014 12:22 PM

161 Cathy Lewis 7/7/2014 12:21 PM

162 Annie Meehan 7/7/2014 12:12 PM

163 david mezzapelle 7/7/2014 12:10 PM

164 Frank Furness 7/7/2014 12:09 PM

165 Katy Goshtasbi 7/7/2014 12:04 PM

166 Chandler George 7/7/2014 11:59 AM

167 Paul O. Radde, Ph.D. 7/7/2014 11:59 AM

168 Gayle Carson 7/7/2014 11:57 AM

169 Carrie Flintom 7/7/2014 11:54 AM

170 David Dell'Olio 7/7/2014 11:48 AM

171 Patti Moore 7/7/2014 11:45 AM

172 Kay Sever 7/7/2014 11:43 AM

173 Donna Cutting 7/7/2014 11:43 AM

174 Kirsten Klug 7/7/2014 11:39 AM

175 John 7/7/2014 11:36 AM

176 Charlotte Cole 7/7/2014 11:35 AM

177 Frank Mears 7/7/2014 11:30 AM

178 Karen 7/7/2014 11:29 AM

179 Milo Shapiro 7/7/2014 11:20 AM

180 Suzanne Berkey 7/7/2014 11:18 AM

181 Maureen 7/7/2014 11:18 AM

182 Mike Toney 7/7/2014 11:15 AM

183 Dana Wright 7/7/2014 11:13 AM

184 Anne Penway 7/7/2014 11:07 AM

123 / 139


185 Gina Paige 7/7/2014 11:07 AM

186 Michael Anderson 7/7/2014 10:54 AM

187 Connie Pheiff 7/7/2014 10:54 AM

188 Laurie Guest, CSP 7/7/2014 10:49 AM

189 Steve Hughes 7/7/2014 10:48 AM

190 Mike Frank, CSP, CPAE 7/7/2014 10:45 AM

191 Doug Stevenson 7/7/2014 10:42 AM

192 Al McCree 7/7/2014 10:39 AM

193 Stacey Hall 7/7/2014 10:39 AM

194 Linda Fogg-Phillips 7/7/2014 10:38 AM

195 John Hannon 7/7/2014 10:38 AM

196 Richard Egli 7/7/2014 10:37 AM

197 Todd Williams 7/7/2014 10:36 AM

198 Dr Rick Goodman CSP 7/7/2014 10:36 AM

199 Pamela Jett 7/7/2014 10:36 AM

200 Joseph Sherren 7/7/2014 10:29 AM

201 Shari Bricks 7/7/2014 10:26 AM

202 Gina Abudi 7/7/2014 10:25 AM

203 Kim Seeling Smith 7/7/2014 10:24 AM

204 Betti Coffey 7/7/2014 10:23 AM

205 Theresa Syer 7/7/2014 10:22 AM

206 kim snyder 7/7/2014 10:21 AM

207 paul ter wal 7/7/2014 10:21 AM

208 Jeffery Sullivan 7/7/2014 10:19 AM

209 Craig Price 7/7/2014 10:17 AM

210 Rick Broniec 7/7/2014 10:16 AM

211 Scott McKain 7/7/2014 10:16 AM

124 / 139


212 Mark Mayfield 7/7/2014 10:15 AM

213 Kris Miller 7/7/2014 10:11 AM

214 Candace Fitzpatrick 7/7/2014 10:07 AM

215 Jim Cathcart 7/7/2014 10:03 AM

216 Alan Stevens 7/7/2014 10:00 AM

217 John Doe 7/7/2014 9:58 AM

218 Lindsay Adams 7/7/2014 9:54 AM

219 chris kyselka 7/7/2014 9:53 AM

220 NA 7/7/2014 9:52 AM

221 Dawn Thompson 7/7/2014 9:49 AM

222 Eva Gravitt 7/7/2014 9:46 AM

223 Jay Arthur 7/7/2014 9:46 AM

224 Chuck Gallagher 7/7/2014 9:46 AM

225 Dana Manciagli 7/7/2014 9:45 AM

226 Tim Durkin 7/7/2014 9:42 AM

227 Kathy 7/7/2014 9:39 AM

228 Deana Pollard Sacks 7/7/2014 9:38 AM

229 Tricia Molloy 7/7/2014 9:37 AM

230 Jan M McLaughlin, CSP 7/7/2014 9:33 AM

231 Steven Lishansky 7/7/2014 9:33 AM

232 Soyini Coke 7/7/2014 9:31 AM

233 Francis Bologna 7/7/2014 9:30 AM

234 Angela 7/7/2014 9:29 AM

235 Ann Bell 7/7/2014 9:28 AM

236 Anonymous 7/7/2014 9:28 AM

237 Susan Brooks 7/7/2014 9:27 AM

238 Daniel Bloom 7/7/2014 9:24 AM

125 / 139


239 Yvonne Ortega 7/7/2014 9:23 AM

240 Jeff Dykstra 7/7/2014 9:23 AM

241 Meredith Oliver 7/7/2014 9:20 AM

242 Ian Cook, CSP 7/7/2014 9:19 AM

243 Jess Todtfeld 7/7/2014 9:16 AM

244 Juan Negroni 7/7/2014 9:15 AM

245 Margaret Spence 7/7/2014 9:15 AM

246 Michael Opielowski 7/7/2014 9:14 AM

247 Kevin O'Connor, CSP 7/7/2014 9:13 AM

248 C 7/7/2014 9:13 AM

249 Faith Wood 7/7/2014 9:13 AM

250 Don Wetmore 7/7/2014 9:13 AM

251 Gina Hott 7/7/2014 9:09 AM

252 Roger Brooks 7/7/2014 9:03 AM

253 Lori Miller 7/7/2014 9:02 AM

254 X 7/7/2014 9:01 AM

255 Ted Janusz 7/7/2014 9:01 AM

256 Eileen McDargh 7/7/2014 9:01 AM

257 Diane DiResta 7/7/2014 8:59 AM

258 Audrey Thomas 7/7/2014 8:58 AM

259 Steven Iwersen 7/7/2014 8:57 AM

260 Teresa Rhyne 7/7/2014 8:55 AM

261 Tom Hegna 7/7/2014 8:53 AM

262 Becky Olson 7/7/2014 8:50 AM

263 Lauran Star 7/7/2014 8:50 AM

264 Mellanie True Hills 7/7/2014 8:48 AM

265 Cathy Fyock 7/7/2014 8:48 AM

126 / 139


266 Gayle Lantz 7/7/2014 8:47 AM

267 Lee Robert 7/7/2014 8:47 AM

268 Aidan Crawford 7/7/2014 8:46 AM

269 Lisa Catano 7/7/2014 8:46 AM

270 Sarah Michel, CSP 7/7/2014 8:41 AM

271 Roberta Taylor 7/7/2014 8:41 AM

272 Mace Horoff 7/7/2014 8:40 AM

273 Peter Chapman 7/7/2014 8:39 AM

274 Mike Staver 7/7/2014 8:37 AM

275 Kathleen Burns Kingsbury 7/7/2014 8:36 AM

276 Sharon Miner 7/7/2014 8:35 AM

277 maria guida 7/7/2014 8:35 AM

278 Jim Johnson 7/7/2014 8:34 AM

279 George Hedley 7/7/2014 8:34 AM

280 Joe Calhoon 7/7/2014 8:33 AM

281 Kelly Swanson 7/7/2014 8:33 AM

282 Dr. Margaret Fitzgerald 7/7/2014 8:33 AM

283 Michelle Joyce 7/7/2014 8:33 AM

284 Rik Roberts 7/7/2014 8:32 AM

285 Dr. Helen Turnbull, CSP 7/7/2014 8:32 AM

286 Peter Stark 7/7/2014 8:32 AM

287 Eric Chester 7/7/2014 8:31 AM

288 Eamon Hoey 7/7/2014 8:31 AM

289 Patrick Allmond 7/7/2014 8:31 AM

290 peter winick 7/7/2014 8:30 AM

291 Jill Heineck 7/7/2014 8:30 AM

292 Bill Driscoll 7/7/2014 8:29 AM

127 / 139


293 Andy Neillie 7/7/2014 8:29 AM

294 Fred Reggie 7/7/2014 8:29 AM

295 Stephen Tweed 7/7/2014 8:28 AM

296 Kevin Minne 7/7/2014 8:27 AM

297 Thomas Lee 7/7/2014 8:26 AM

298 Rosalene Glickman, Ph.D. 7/7/2014 8:26 AM

299 Stu Schlackman 7/7/2014 8:26 AM

300 Laura Leist 7/7/2014 8:23 AM

301 Marcia Reynolds 7/7/2014 8:23 AM

302 Jon Petz 7/7/2014 8:22 AM

303 David Rohlander 7/7/2014 8:22 AM

304 Traci 7/7/2014 8:20 AM

305 Randy Dickson 7/7/2014 8:19 AM

306 Glenna Salsbury 7/7/2014 8:18 AM

307 David Dye 7/7/2014 8:17 AM

308 Laurie Brown 7/7/2014 8:17 AM

309 jennifer samuel-chance 7/7/2014 8:16 AM

310 Allison Shapira 7/7/2014 8:15 AM

311 N 7/7/2014 8:15 AM

312 Richard Hadden 7/7/2014 8:14 AM

313 mark anthony lord 7/7/2014 8:14 AM

314 Kimitaka Ishida 7/7/2014 8:13 AM

315 Gerriet Danz 7/7/2014 8:13 AM

316 Mitchell Gooze, CSP 7/7/2014 8:12 AM

317 Lenann McGookey Gardner 7/7/2014 8:11 AM

318 RB 7/7/2014 8:10 AM

319 Lori Kleiman 7/7/2014 8:08 AM

128 / 139


Q35 What's your email address:Answered: 288 Skipped: 45

# Responses Date

1 [email protected] 8/4/2014 12:19 PM

2 [email protected] 7/27/2014 12:40 AM




6 diane@savocaperformancegroup 7/20/2014 8:40 PM


















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141 30 Fisher Road, Arlington, Mass. 7/7/2014 12:56 PM

















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182 RICK@ RickGoodman.com 7/7/2014 10:36 AM



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202 NA 7/7/2014 9:52 AM










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Documents

Poor, 7 = Excellent) Q1 Please rate Perform 2014 overall(1 · Q1 Please rate Perform 2014 overall(1 = Poor, 7 = Excellent) Answered: 312 Skipped: 21 0.32% 1 0.96% 3 0.96% 3 2.88%