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Polycom IP 331 VVX 400. Health Staff Training. District Phone Replacement Status Report. P lacing and Provisioning over 2,500 Phones. The Staging Process – a Four Tiered Approach Stage 1 – Install POE Switches (not Edgar Allan ) Stage 2 – (Crew 1) – Unbox and Place all Units - PowerPoint PPT Presentation
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1FGDLA/SALT Presentation , August 18, 2011
POLYCOM IP 331 VVX 400
Health Staff Training
District Phone Replacement Status Report
Placing and Provisioning over 2,500 Phones.
The Staging Process – a Four Tiered Approach Stage 1 – Install POE Switches (not Edgar Allan) Stage 2 – (Crew 1) – Unbox and Place all Units Stage 3 – (Crew 2) – Power Up – Connect all Units to
POE Stage 4 – (Crew 3) – Install Replacements Headsets
– Retrieve Retired Tadiran Equipment
The Juggling Act Includes:Vendor delays, Short Summer, Deployment of 4k+ PCs, and working around summer building maintenance
The Results – Magic
Phone Replacement Timeline
Stage 4Crew 3
Stage 3Crew 2
Stage 2Crew 1
Stage 1Network Engineer
Installation of Extra POE
Switches in Buildings:
To Complete By:
July 15, 2014
Unbox , Assemble,
Place, Phones
To Complete By:
July 25, 2014
Power Up and Connect
Fill in Holes
To Complete By:
August 2014
Install Headsets and Retrieve Old
Hardware
To Complete By:
August 22, 2014
Go Live Date – August 18th, 2014
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Training Event 1Secretarial In-Service
July 14th
Training Event 212 month Admin /StaffJuly 22nd (4 –sessions)
Training Event 3Nurse/Health In-Service
August 1st
Add Tab to Browser
Create an onjive.com account
Polycom IP 331
Placing a Call
• Use Softkey and enter number
• Enter Number and press Dial Button
• Or – press the Speaker Phone Key
Up Scroll KeyShows Speed Dial
Down Scroll KeyShows Received Calls
Right Scroll Key
Shows Placed Call List
Left Scroll KeyTo Move Back to Previous Screen
Hold Button
Resume ButtonTo Resume a
Call From Hold
Call TransferTransfer Soft Key
Do Not DisturbTransfer Soft Key
Adding Contacts
Using Voicemail
SoundPoint IP 331
http://forms.polycom.com/www/tools/tutorials/soundpointip330.html
More About Voice Mail Messages and Other Cool Stuff
• The Initial Password for Accessing Your Voice Mail is: 0000
• Optionally – Voice Mail May be Sent to Email.
• A cool function • Note – deleting email does not delete message on phone.
• Soft FAX
• External Versus – Internal Numbers
• Dialing Outside Requires no Leading 9
Polycom VVX 400
What will be covered?
1. Line Buttons (Quick Directory)2. Call Transfer3. Messages4. Hold Button5. Muting Calls 6. Speaker Phone7. Headset Button8. Selection Screen9. Home Button10.Speed dial11. Message Indicator12.Phone Speaker
Polycom VVX 400
Additional Training References 1. Setting up voicemail
Line Buttons Quick Directory
Polycom VVX 400
Call Transfer Button
Polycom VVX 400
Call Parking
Polycom VVX 500
Parking Lot
To Park1. Press Transfer2. Do a warm transfer to *37. (Do not blind transfer)3. The system will notify you where the call will be parked.4. Complete the transfer.
To Pickup5. From any phone dial *37+[parking spot number]
Messages Button
Polycom VVX 400
Hold Button
Polycom VVX 400
Mute Button
Polycom VVX 400
Speaker Phone
Polycom VVX 400
Headset Button
Polycom VVX 400
Selection Screen Navigation Button
Polycom VVX 400
Home Button
Polycom VVX 400
Speed Dial
Polycom VVX 400
Message Waiting Indicator
400
Phone Speaker
Polycom VVX 400
Polycom VVX400 Reference Materials
Quick User Guide• http
://support.polycom.com/global/documents/support/user/products/voice/VVX400_QuickUserGuide_UCS_4_1_4.pdf
Video Reference• http://link.brightcove.com/services/player/bcpid21657826
24001?bckey=AQ~~,AAAB-EKwxDE~,eUqC9XUeBpgOVq7njdcf-el7SjDooRl_&bctid=3427329506001
Polycom VVX 400
If Time Permits
Auto Attendants and Whatnots?
