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POI Conference April 2012
2
POI Conference April 2012
Agenda: Intro to PepsiCo
Why focus on Trade Spend?
Our Journey
Highlight Advanced Analytics that has brought us here
Establishing a BIS Trade CoE & Deliverables to-date
Futuristic Thoughts
3
A Global Powerhouse
22
$66
4
LARGE MUSCULAR BRANDS
$250mm - $1B brands 22 $1B+ brands
5
Some of our favorite products . . .
6
INCREDIBLE REACH
Operate over 100K routes
Over 1 billion outlets served
$300mm retail sales every day
7
7
PepsiCo Highly Leverages DSD & Warehouse Go To Market Delivery Capabilities
DSD
Store Plant
Rural Bin
Distribution Center Store
Warehouse
Store
Direct To Store
RTL Store
Retailer Warehouse
Plant
8
Why focus on Trade Spend? Trade Promotion is the #1 marketing expense
On average, CG firms allocate almost 10% of total revenue to
trade promotion.
• Depending on the category, this number can be as high as 30%
• Often, on the P&L, trade promotion is second to COGS in size
• Trade as a percent of Sales is GROWING!
Source: Cognizant proprietary research on
top 100 CG firms, 2011.
8 PepsiCo is no Exception
9
Increasing power of
mega-retailers
Competition from
low-cost private
labels & its
Proliferation
Market Saturation
& Product
Commoditization
Difficulty in enabling
meaningful innovation &
penetration of new
markets
Socioeconomics
Conditions
Why Focus on Trade Optimization ? The Manufacturer Dollar is Divided
Pricing Sensitivities in an
inflationary downturn
Shift in consumer-
marketing
Promising
Acquisition
Shift from
Volume to Margin ‘Make every penny work harder’
Where to Spend?
How to Maximize ROI of Spend?
Trade promotion is the largest portion of CPG manufacturers’ marketing budgets, and will continue to be into the future. However, retailers are demanding more and better
promotions, and manufacturers are fighting private label growth and brand loyalty erosion.
10
Strategic Planning for Future Growth of PepsiCo
35 senior executives in the GTM space across PepsiCo to evaluate ‘What information is needed to
allow PEP to compete in the future?’
Six areas of focus emerged:
10
Leadership is Asking for Better
Return on Dollars Spent
11
Changing CPG Priorities and Landscape
Tomorrow Today
• Trade Spend viewed as a ‘Cost of doing
business’
• Investments based on history
(last year’s calendar)
• Unable to measure ROI of each deal with
confidence
• Unable to course correct during a specific
promotion
• Retailer leverage determines final deal; we
lack the facts to counter
• Key retailers’ & competitors’ promotion
analytic capabilities exceed PEP’s
• Shopper/in-store marketing not integrated
w/ trade spend
Internal and External forces are pushing Marketing and Sales Operations to
take new approaches to the Trade
TPO is a HUGE strategic PEP wide opportunity
• Strategic tool to drive growth
• Invest based on confidence in
future results through analytics
• Know ROI reasonably well on every
deal before execution
• Course correct an “in flight” with
agility
• PEP leverage increases via
superior facts, resulting in
increased collaboration/win-win
• PEP promotion analytics provide
competitive advantage
• Integrated, shopper-focused spend
optimization
12 12
Trade Spend can be a Strategic Platform for Growth
Analyze
performance
of past events
“Do-Learn-
Apply” TPM
Process
Event
accounting
and funds flow
Key Characteristics
Transaction &
accounting focus
Rear-View mirror
perspective
Sell-in level data
Basic planning
tools
OPERATIONAL
View Trade Promotion Management and Trade Promotion Optimization as
a strategic platform, not a set of tactically silo’d applications
ANALYTICAL
Key Characteristics:
Highly distributed
user community
Real-time planning
with sophisticated
analytic forecasting
approach
Shape and manage
demand
Win-win collaboration
Flexible and dynamic
platform
Advanced
“What-If”
Event
Scenarios
(Category)
Optimal
use of
marketing
and trade
funds
Plan future
events for best
performance
Advanced
Analytics &
Decision
Support
The TPM and TPO business process expectations, needs and solution landscape
have been evolving from operational/tactical to analytical/performance
VALUE
Basic “What-If”
Event
Scenarios
(Non Portfolio)
13
How Can Analytics be Helpful?
Today
Desired
future
state
13
“The ability to determine not only actual promotional lift, but also the cost of that lift
and impact on trading partner and consumer relations is the ultimate goal of most
CPG companies.” AMR Research
14
Deanna Herges
Director Business
Information Solutions
Trade CoE
The PepsiCo BIS Trade CoE Team
15
2007-2008 Executive Future
Data Needs
Assessment
2008-2011 • 4 Advanced Analytics
• 2 TPO POCs
• 1 Extended Pilot
• Looking to Expand and Leverage
2007 2008 2009 2010 2011 2012 Beyond
It’s Important • Business focus
• Tools and data support
• Process leadership
• Analytics expertise
2011 Formed Trade CoE
“What is World Class?”
Internal & External Assessment
• Business Process
• TPM/TPO Tools
• Analytics Capabilities
• Data
Internal Whitepapers
Trade CoE Timeline 6 Areas
Highlighted Optimize Spend
Prioritized
2008 Division & Field Excitement &
Need Identified
What’s the business
case?
What does it look like?
Strategic approach
Requirements
& Priorities
16
2008-2011 • 4 Advanced Analytics
• 2 TPO POCs
• 1 Extended Pilot
• Looking to Expand and Leverage
Share some specifics
17
PepsiCo Advanced Analytics and Trade CoE Team
Business Information Solutions Trade CoE & Analytics Team: A specialized team comprised of innovators, statisticians, business
analysts focused on “white space” business issues.
Backgrounds include experience across CPG, Finance, Retail,
Syndicated Data and Technology
Analytics Capabilities:
Forecasting
Optimization
Simulation
Segmentation
Clustering
Social Analytics
Predictive Analytics / Foresights
Tools & Skills:
Statistical Modeling/BI Visualization/Multiple Tools Used
18
PepsiCo Advanced Analytics and Trade CoE Team
Post Event Insights:
• Lift Analysis
• Promotion Efficiency / Incremental Dollars Analysis
• Pull Forward Inventory
Promotion Simulation:
• Two Short Term Pilots
• One Long Term Pilot
Other Recent Engagements:
• Social Analytics for Marketing Insights
• Multi-Cultural Product Assortment by Store Cluster
• Geo-Spatial Derived Sales Opportunities
19 20 April 2012 19
Post Event Insights
Approach and Framework
20 20 April 2012 20
Post Event Analytics
• Business Challenge: Can we help PepsiCo understand promotion effectiveness to improve future results?
• Business Value:
• Provide guidance for pricing and promotion strategies to improve trade efficiencies.
• Insights to drive new strategic Pricing/Promotion Strategies
• Positively impact performance at 8 retailers/60 markets with insights from event level up
• Analytic Services Provided
• Business consulting for best practices
• Lift analysis
• Financial impacts
• Category cannibalization
• Cluster Analysis
• Guiding Principles
• Shipment and Retail data integration for ROI
• Lowest Available Granularity - Event level detail
• Reusable approach
High Level Approach
Event Sub Group 1
Event Sub Group 2
Event Sub Group N
Which Event Groups
provide highest
efficiency for each trade
dollar (ROI)
FLNA/Retailer?
Which event attributes
provide the greatest lifts
individually?
Which event attributes
provide the greatest lifts
when executed
simultaneously?
What are critical price
threshold and
boundaries for each
Event Group to optimize
profit/volume?
Cross event group
and sub-group
analytics
Within event group
and sub-group
analytics
Which Event Groups
maximize ROI to retailer
or to FLNA?
Which promoted product
groups generate the
maximum profit and
share gains?
Which event types work
best in specific
geographies or retail
accounts?
Explain root cause for
outliers (high/low
performance) events?
Event Sub Group 3
Event Sub Group 4
Event Group 1
Event Group 2
Event Group N
Event Group 3
Event Group 4
Aggregate events with
similar attributes: (TPR
%, price point, display,
feature, f&d, multiples,
etc.)
Generate event sub-
groups by areas of focus:
channel, account, region,
Market, price zone and
by PPG
High Level Approach
Event Sub Group 1
Event Sub Group 2
Event Sub Group N
Which Event Groups
provide highest
efficiency for each trade
dollar (ROI)
FLNA/Retailer?
Which event attributes
provide the greatest lifts
individually?
Which event attributes
provide the greatest lifts
when executed
simultaneously?
What are critical price
threshold and
boundaries for each
Event Group to optimize
profit/volume?
Cross event group
and sub-group
analytics
Within event group
and sub-group
analytics
Which Event Groups
maximize ROI to retailer
or to FLNA?
Which promoted product
groups generate the
maximum profit and
share gains?
Which event types work
best in specific
geographies or retail
accounts?
Explain root cause for
outliers (high/low
performance) events?
Event Sub Group 3
Event Sub Group 4
Event Group 1
Event Group 2
Event Group N
Event Group 3
Event Group 4
Aggregate events with
similar attributes: (TPR
%, price point, display,
feature, f&d, multiples,
etc.)
Generate event sub-
groups by areas of focus:
channel, account, region,
Market, price zone and
by PPG
Post Event Insights
21 20 April 2012 21
• 2.5 Years of Historical Data
• Seven Retailers
• 60+ Markets
• More than 30,000 promotion events
• Proprietary Sales Baselines
• Custom Data Integration Methods
• Proprietary Method for Disaggregation of Weekly Retail Sales to Day
• Data
• Shipments (UPC Level)
• Internal Financials
• Retail Sales
• Retail Causals
• Multiple Sources of Master Data
Post Event Analytics Scope
Key Information Required to Generate New Insights
22 20 April 2012 22
Rationalized Business Questions to Ensure Value Added Insight Generation
Event Sub Group 1
Event Sub Group 2
Event Sub Group N
Which Event Groups
provide highest
efficiency for each trade
dollar (ROI) per
Retailer?
Which event attributes
provide the greatest lifts
individually?
Which event attributes
provide the greatest lifts
when executed
simultaneously?
What are critical price
threshold and
boundaries for each
Event Group to optimize
profit/volume?
Cross event group
and sub-group
analytics
Within event group
and sub-group
analytics
Which Event Groups
maximize ROI to retailer
or to PEP?
Which promoted product
groups generate the
maximum profit and
share gains?
Which event types work
best in specific
geographies or retail
accounts?
Explain root cause for
outliers (high/low
performance) events?
Event Sub Group 3
Event Sub Group 4
Event Group 1
Event Group 2
Event Group N
Event Group 3
Event Group 4
Aggregate events with
similar attributes: (TPR
%, price point, display,
feature, f&d, multiples,
etc.)
Generate event sub-
groups by areas of focus:
channel, account, region,
Market, price zone and
by PPG
Solution Approach For Insights Generation
23 20 April 2012 23
Provide Monthly Customized and Actionable Insights
Post Event Analytics Platform Overview
•Data Loading
• UPC Matching
•Store/RMA
Matching
•Hierarchies
•Data
Alignment
•Data
Enhancement
Historical
Promo Data
Shipments /
Financials Post-Event
Data Repository
3rd Party Data
(Retail Sales,
Causals,
Master Data)
Data Integration
Statistical
Engine
Custom
Insights
Analytics Layer
Integrate core trade promotion
information ito support continuous
promotion insights
Solution Architecture
24 20 April 2012 24
Post Event Insights
Lift Analysis
25 20 April 2012 25
Incremental Dollars By
Retailer and Product
• Aggregated Events
Provide Macro
Insights
• Explains which
products are
performing best in
which geographies
• Heat Map provides
easy view into
effects
Retailer 1 Retailer 2 Retailer 3
Product 1
Product 2
Product 3
Product 4
.
.
Product A
.
.
.
Product B
.
.
.
.
.
.
.
Product C
.
.
.
..
.
.
.
.
.
.
Product N
Event Lift by Account and Product
Tell Me Which Products I Should Promote More of the Time and With Whom
26 20 April 2012 26
Pro
du
ct 1
Pro
du
ct 2
Pro
du
ct 3
Pro
du
ct 4
Pro
du
ct 5
. . . . . . Pro
du
ct N
Size1
Size 2
Size 3
Size 4
.
.
.
.
.
.
.
.
Size A
.
.
.
Size N
Incremental Dollars By
Product and Size
• Promotion response
varies by product
and package size
• Heat Map Allows
Quick Visualization
Event Lift by Product and Size
Tell Me Which Products In My Portfolio Perform the Best/Worst When I Promote Them
27 20 April 2012 27
Product 1
Product 2
Product 3
Product 4
.
Product A
.
.
.
Product B
.
.
.
.
.
.
.
.
.
.
Product N
Incremental
Dollars By %
Discount
• Promotion
response
varies by
depth of
discount
• Heat Map
Allows
Quick
Visualization
Event Lift by Product and % Discount
Tell Me Which Products In My Portfolio Perform the Best/Worst By Depth of Discount
28 20 April 2012 28
Pro
du
ct 1
Pro
du
ct 2
Pro
du
ct 3
Pro
du
ct 4
Pro
du
ct 5
. Pro
du
ct N
Retailer 1 Incremental Lift By:
• Varies by
Product
• Varies by
combination of
Tactics
• Varies by
Retailer
Lift by Retailer, Product and Tactic
Tell Me Which Tactics Work Best With Which Products
29 20 April 2012 29
Post Event Insights
Sample Outputs
Financial Impact Analytics
30
Ma
rke
t 1
Ma
rke
t 2
Ma
rke
t 3
Ma
rke
t 4
Ma
rke
t 5
Ma
rke
t 6
. . . Ma
rke
t 1
0
Ma
rke
t 1
1
. . Ma
rke
t N
20 April 2012 30
Product 1
Product 2
Product 3
Product 4
.
.
.
.
.
.
.
.
Product N
Costs per Incremental
Dollar By Product and
Market
• Promotion
effectiveness and
ROI varies
significantly by
Retailer and
Promoted Product
• Leveraging a Cost
Per Incremental
Dollar efficiency
metric
Cost Per Incremental Dollar by RMA and Product
Tell Me Which Products Are Maximizing My Returns and ROI When Promoted
High Cost Low Cost
31 20 April 2012 31
Distribution of Promotions by Efficiency
Product 1
Product 2
Product 3
Product 4
Product 5
Product 6
Product 7
Product 8
Product 9
Product 10
Product 11
Distribution of
Promotions by Cost per
Incremental Dollar
• Bubble Position
Reflects Promotion
Efficiency
• Bubble Size
Reflects Number of
Promotion Events
Increasing Cost Per Incremental Dollar
Tell Me If I Am Promoting My Highest Efficiency Products Often Enough
32 20 April 2012 32
Pull Forward Inventory
Scenario
33
Load In
Sell-Through
Pull Forward
Inventory
Shipments
Sales
Legend
Overship Case
0
5000
10000
15000
20000
25000
30000
35000
Event
When shipments
are more then the
sell-through of the
promotion, the
Pull Forward
Inventory is sold
through after the
event.
Inventory that
Was pulled
forward
Undership Case
0
5000
10000
15000
20000
25000
30000
35000
Event
When shipments
are less then the
sell-through of the
promotion, the
base inventory is
drawn down and in
some stores may
lead to presence
on-shelf.
Reduced
Sales
Ideally, shipments for a promotion load in and
sell through without pulling forward inventory
from the following non-promotion period.
0
5000
10000
15000
20000
25000
30000
35000
Event
Load-In Sell
Through
Optimal Case
Pull Forward Inventory
Tell Me If My Shipments Are Closely Aligned to Retail Sales
34 20 April 2012 34
By aligning shipments and consumption for the
timeframe during and immediately after each
event, the opportunity cost for each event and
market was quantified.
Potential savings are modified for marketing
considerations such as keeping the display full
and promotions in the following week.
Q. What is the cost when excess product is shipped during a promotion event, only to have that product
sold after the event has ended?
Pull Forward Inventory Example
Actual Optimal Potential
Improvement
Shipped 540 393
Sold 393 393
Pull Forward 143 27%
Promotion
Allowance
Rate
$ .10 $ .10
Promotion
Allowance
Amount
$54 $39.30 $14.70
The Post Event Analytics Platform brings together promotion event data, product
shipment data, and store consumption data to measure and identify trade spend
efficiency opportunities previously unknown.
Sales
Shipments
EXAMPLE : MEMORIAL DAY PROMOTION
80% of Excess Load-In
came in the last week.
Half of the Excess Inventory
was depleted in the week
after the event.
Incre
asin
g V
olu
me
35 20 April 2012 35
Trade Optimization Pilot
Programs
36 20 April 2012 36
Pilot Scope
Pilot 1 Scope
• 14 Month Deployment
• Two Large Retailers, All RMAs
• Two Beverage Categories
Pilot 2 Scope
• 14 Month Deployment
• Two Large Retailers, All RMAs
• Two Food Categories
37 20 April 2012 37
Pilot Goals
Strategic Goals:
• Generate an immediate improvement in overall trade spend efficiency for two PepsiCo divisions.
• Help to manage trade spending budgets by evaluating individual promotions in the context of an overall plan.
• Evaluate tradeoffs in strategic decision making.
• Enhance Category Captain relationship with retailers by helping to shape overall strategy for category planning (including competitor)
• Improve understanding of consumer response to promotion events
• Generate "consumption" forecasts at the Category / Segment / SKU level
• Quantify ROI of the solution to the extent possible (specific examples of success)
• Understand integration and impact to internal business processes
38
$819k
$922k
52,898 72,504
$199k
$281k
$358k$346k
PPG Sales PPG Incr Units Trade Spend Contribution
Margin
Do
llars
/ U
nit
s (
000)
+32.1%
B2G1 Free 2 / $10
-3.3%
+12.5%
Trade Simulation Pilot Example 1
Which is better for my business?
A ‘Buy 2 Get 1 Free’ deal or a Buy 2 for $10 deal?
39
$339k
$392k
9,551 18,649 $41k
$68k
$190k $198k
PPG Sales PPG Incr Units Trade Spend Contribution
Margin
Do
llars
/ U
nit
s (
000)
+95.2%
$6.99 $.599
+15.7% +4.4%
Trade Simulation Pilot Example 2
Which is better for my business?
Drop my price to $6.99 or $5.99?
40
2011 Formed Trade CoE
“What is World Class?”
Internal & External Assessment
• Business Process
• TPM/TPO Tools
• Analytics Capabilities
• Data
Internal Whitepapers
Begin the Trade CoE
The PepsiCo Trade CoE Journey began in
2011 in response to economic conditions
and a long term goal to increase return of
trade spend investment and increasing
revenue.
41
Leading-class trade promotion capabilities use a closed-loop methodology enabled by top-down
governance, aligned organization structure, business and people performance metrics, and
TFM/TPO/BI technologies.
World Class Trade Solution Capabilities
Plan
Execute
Analyze Create Promotion
Strategy
Develop Targets
and Allocate Funds
Create Funds
Plan/Events
‘Sell-in’/Negotiate
Funds Plan
Authorize Payments/
Resolve Deductions
Track Actuals against
Plan
Evaluate Funds
Effectiveness
Shopper/Category
Analytics
Governance & Control
Roles, Resp., Accountabilities and Organizational Structure
Business & People Performance Metrics
TPM, TPO, and BI Tools & Technology
Core
Processes
Governance & Control
• C-Suite sponsorship, establishment of trade spend objectives, and proactive
performance monitoring
• Activation of Global Trade Council
• Launch of Trade Promotion Effectiveness and Capability Improvement Programs
• Cross-functional involvement and frequent reviews across Brand, HQ Sales, Field
Sales, Supply Chain, and Finance
Closed-Loop Trade Promotion Core Processes
• Integrated Closed Loop Processes to maximize returns
• Business process re-engineering to drive cross-organization efficiencies and
elimination of redundant and non-value added activities
• Implementation of new decision frameworks and activities focused on trade
productivity and enhance both Manufacturer and Retailer performance
Organization Alignment
• Redefinition of roles, responsibilities, and accountabilities streamline work-flows and
decrease cost
• Single language for promotion planning and evaluation to deliver organizational
consistency
Roles, Resp., Accountabilities and Organizational Structure
• Standard trade promotion metrics with differentiated targets by channel, account, and
category/product
• People performance metrics, ‘Management by Objectives’ plans, and incentives in
line with trade promotion objective and not contradictory
TFM, TPO, and BI Tools & Technology
• Centralized management and rationalization of trade systems
• Best practices in trade analytics
• Focus on core data assets to activate trade programs
42
Internal PepsiCo Trade Related
White Papers
Dipu, Lakshmi
Carla, Jennifer
Prashant
Andrew, Angela,
Olga, Ranjani
Overall Coordination: Deanna
43
1 Transaction Tracking & Management – Spending Control
• Stand Alone or internally developed planning & execution tools
• Sporadic Trade Spend Analysis via subjective evaluation of past promotions
v
43
Business Process Findings - Varying Maturity Levels
2 Automated TPM • Process standardization with packaged TPM software
• Limited post promotion analysis (using BI Tools)
v
3
Closed Loop Analytical TPM • Process Standardization with TPM Software & Analytics
• Exception reporting fed by retail execution monitoring
• Systematic post-promotion analysis
• Sales/Marketing coordination: 1 version of the truth
v
4
Transformational Trade Promotion Optimization • Exception reporting fed by retail execution monitoring
• Planning with predictive analytics
• Modeling of “best” promotions to achieve targets
• Simulations/”what if” decision support
• Accurate baseline & promotional volume forecasting
• Detailed post-event measurements of KPIs/shoppers impacts
• Fact Based collaboration with retailers
v
44
Strategic Actions to Move Through Maturity Process
Master & Consistently Perform the Basics
Define a Common Language
Define Roles & Responsibilities
Create & Use Templates & Accelerators
1
Automate Manual Tasks
Standardize & move to closed loop processes
Migrate from functional teams to process teams
Align incentives & rewards to ROI
2
Grow End to End Subject Matters
Perform Strategic Customer Segmentation
Migrate towards Performance Based Resource Pools
Account Profit Planning
3
Become a Process Centered Organization
Design new event types to drive consumer buying behavior
Plan events at the store / consumer level
Develop retailer & consumer Algorithms
4
Spending
Control
ROI Based
Planning
Predictive
Planning
Performance
Driven
TPO
45
45
Trade Promotion Maturity
Organization
Process
System
Analytics
• Lift Tables
• Baseline Volume
• Event Structures
• Packaged TPM Software
• Exception Reporting
• Account Planning Tools
• Performance Monitoring
• Common Processes
• Closed Loop Processes
• Incentives & Training
aligned to Profit / ROI
• Process Teams replace
Functional Teams
• Event Spend
• Event Detail
• Homegrown Systems
&Spreadsheets
• Collaborative
Processes
• Funds Allocation
• Event Planning
• Event Monitoring
• Defined Roles &
Responsibilities
• Collaboration
• Strategic Alignment
• Common Language
• Account Cost Drivers
• Historical Customer
Performance Data
• Closed Loop
• Integrated TPM System
• Strategic Customer
• Segmentation
• Performance Based
• Resource Pools
• Account Profit
• Planning
• Grow End-To-End
Subject Matter Experts
• Model “Best” Promotions
• What-If Simulation
• Detailed Post-Event KPI
Measurement
• Transformational TPO
• Campaign Management
• Consumer Level Data
Warehouse
• Design new event types to
drive consumer buying
behavior
• Plan events at the store /
consumer level
• Develop retailer &
consumer Algorithms
• Process Centered
Organization
1. Spending Control 2. ROI Based Planning 3. Predictive Planning 4. Performance Driven TPO
Crawl Walk Run
Reacting Anticipating Orchestrating
Market Focused Cost/Productivity Focused Demand Driven Value Driven
Business Sustainment Business Growth
Collaborating
46
TPO Maturity as a function of Data Sources
Data Sources Type Basic TPM Advanced TPM Basic TPO Advanced TPO
Master Data Internal
Promotion/Event Data Internal
Financial Data Internal
Shipments Internal
Shipments External
Point of Sale (POS) External
Store Audit Data External
Syndicated Data External
TLOG Data External
Shopper/Loyalty Card Data External
Panel Data External
Market Track External
TDLinx External
Nielsen Spectra External
Demographic Data External
Weather External
Macroeconomic Indicators External
Social Data (e.g. Twitter) External
47
TPO Data challenges and learnings
Buck stops at data!
Data integration and
harmonization is hard
People who know business and
systems are rare
Time!
Data architects should be involved from
the start
Aligning multiple data teams / streams
is complex and time intensive
Data design should be flexible
48
Tool Selection Criteria & Weighting Factors As Suggested By PepsiCo Trade CoE
Functional Strategic
TCO Non-
Functional & Technical
• Trade Promotion
Management - Planning,
Execution, Settlement etc.
• Trade Promotion
Optimization - Forecasting,
Cannibalization etc.
• Analytics - Post Event
Analytics etc.
• Financial Health
• Product Roadmap
• Geographic Scope
• Installed Base
• Market Responsiveness
• SW Licensing &
Maintenance
• Internal Resource
• Implementation (Vendor
Consulting)
• Infrastructure (HW)
• Degree of Customization
• Configurability
• Hosted or On-Premise
• Usability
• Performance
• Middleware Integration
• End User Training by Vendor
• Security & Permissions
• Installation Simplicity
• Support Model
• Technical Architecture
• Enabling the Mobile Worker
15
10
20
15
35
30
40
35
Weighting Factor
Ranges (%)
49
Six Step Tools Evaluation Process As Suggested By PepsiCo Trade CoE
1 •Rate Tools by Criteria Under Each Rating Factor Group 2 •Convey Results in Meaningful Manner to Analyze
3 •Repeat Rating for Other Criteria and Aggregate 4 •Choose & Apply Appropriate Weighting Factors
Revised Rating Obtained Using SUMPRODUCT Function in Excel
5 •Present Tool Selection Outcome
Recommend Tool C as 1st Choice & Tool B as
Back Up for Organization’s Trade Solution
6 •Provide Final Recommendation For Tool
50
1. Trade is complex, changing and getting in front of it is hard!
2. One size does NOT fit all
3. Short-term wins are BIG
4. Shipments do not equal Consumption
5. Getting a credible forecast is a challenge
6. Don’t under estimate the time for data integration (acquire,
cleanse, harmonize, transform, aggregate, etc.)
7. You must have leadership from the top
PepsiCo Trade Journey - Key Findings