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    Analysis of BandraWorli Sea Link Project

    Project

    Management

    SectionB Group6

    Ankita Roy (311) | K. Pavan (323)

    Nikhil Gupta (329) | Pusyakant Tiwari

    (338) | Siddharth Dohare (344)

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    Executive Summary

    The Bandra-Worli Sea Link is a marvel of engineering technology. It has led to considerable

    easing of traffic in Mumbai. It is the first bridge to be constructed in open sea conditions in

    India. Coupled with the fact that the project involved setting up aesthetically designed pylons

    having extremely complex geometry and one of the largest spans for concrete deck, thechallenges involved were indeed formidable.

    As observed commonly with infrastructure projects in India, this project suffered from

    considerable cost escalations and delays as well. The group has tried to critically analyze the

    Bandra-Worli Sea Link project by pointing out the positives as well as negatives of the

    project by undergoing a thorough understanding of the project details.

    The actual and apt project definition has been discussed along with analysis of all

    stakeholders, including some which were ignored by the company and later became great

    troublemakers. Risk management for the project is discussed in detail to improve the

    management of the project and contain the delays and escalations. Adaptive project

    management using the NTCP diamond framework has been elaborated.

    The positives that were observed in managing the project as well as the various sources for

    the delays have been explained. Based on various secondary resources, the cost escalations

    and delays have been tracked by developing a timeline.

    Finally, the group has put forward certain recommendations which could have helped in

    better management of this majestic project.

    Table of Contents

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    S.No. Particulars Page No.1. Introduction 3

    2. Project Benefits 3

    3. Defining the Project 44. Stakeholder Map 5

    5. NTCP Diamond Framework 6

    6. Risk Management 7

    9. Actual Project Details 10

    10. Positives of the Project 11

    11. Reasons for Cost Over Runs and Delays 12

    12. Tracking Cost Over Runs and Delays 13

    13. Recommendations 14

    14. References 15

    Introduction

    Bandra Worli sea link is an engineering marvel and an architecture wonder. It is also first of

    its kind to be constructed in open sea conditions in India. In 1999 Mumbai, the commercial

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    capital of India has traffic congestion problem. North-south region amounts to 125,000 cars a

    day in each direction and is expected to grow at 250 cars per day. This north-south western

    corridor became a bottleneck and was highly congested at peak hours. The Western freeway

    project was proposed to ease the traffic in this western coastline of Mumbai.

    Earlier, Mahim Causeway route was the only connection between the Island-city and the

    Western and Central suburbs. The BandraWorli Sea-Link project, a bridge over Mahim bay

    was proposed with a view to provide an additional corridor for the free flow of traffic as the

    first phase of freeway system. It is also called as Rajiv Gandhi sea link project. TheMaharashtra State Road Development Corporation Ltd (MSRDC) and The Government of

    Maharashtra commissioned this gigantic project to Hindustan Construction Company (HCC).

    Project Benefits

    The Bandra Worli Sea Link will provide the following benefits on completion:

    1. The link is meant primarily provides an alternative to the Mahim Causeway route that is

    presently the only connection between the Island-city and the Western and Central suburbs.

    2. There will be considerable savings in travel time due to increased speed and reduced delays at

    intersections at existing roads i.e. from 45 minutes to 8 minutes.

    3. The sea link will feature an eight lane flyover having the capacity of carrying about 1.40 lakh

    cars per day. As the Mumbai traffic is growing rapidly at the rate of 500 cars per day, this will

    be a welcome move to reduce traffic congestion.

    4.

    There will be savings in vehicle operating cost to the tune of Rs.100 crores per annum due to

    reduction in congestion in existing roads and lower vehicle operating cost on the bridge

    5. The project will result in ease of driving with reduced mental tension and overall

    improvement in the quality of life for the commuters in Mumbai.

    Defining the Project

    Scope:

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    Project features include an eight-lane bridge

    Length of the link is 5.6 km in which link bridge is 4 km

    and Bandra side approach is 1.6 km (including toll plaza)

    Bandra Cable Stay section 600 m in length and height of 126m

    Modern toll plaza of 16 lanes with automated toll collection system

    It should be an intelligent bridge with state - of - art systems for

    traffic monitoring, surveillance, information, emergency support etc.

    Development of promenade and landscaping

    Cost:In 1999, Original Project plan estimated the cost to be350 crores

    Time:With the given budget, Project estimated to be completed in two years i.e. in 2001

    Project Priority Matrix:

    Time - Enhance:Considering the various stakeholders involved and with growing traffic, time parameter can

    be optimizing over others i.e. an enhancing parameter.

    Performance - Constrain:It is extremely important to meet security and quality standards in case of infrastructure projects. So,

    the performance parameter is a fixed requirement which is a constrain in the project.

    Cost - Accept:

    Though over budget is not desirable but it known to be common in infrastructure projects. So the Cost

    parameter is not a requirement and can be accepted.

    Stakeholder Map

    Following is the stakeholder map enlisting the various stakeholders involved in the project:

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    Novelty: The project has been considered as a breakthrough project as it is the first of its kind

    in India. It was first bridge to be constructed in open sea conditions in India. Bandra Worli

    sea link has reduced the travel time from Bandra to Worli from 45 minutes to 8 minutes

    which is radical change in itself. The length of the bridge is 5.6 km which makes it longest

    bridge constructed in India.

    Technology:The proposed features of the project include an eight-lane bridge. The Bandra-

    Worli Sea Link Bridge is an intelligent bridge i.e. a bridge where an electronic system will

    transmit news of vehicle breakdown and accidents.Several teams of foreign engineers andtechnicians were involved in specialized tasks. These feature makes it super high tech project

    but due to similar kind of projects in other parts of the world (e.g. Golden Gate in Chicago),

    the project has been rated a bit below super high tech technology.

    Complexity: Bandra Worli sea link has been categorized as one of the most challenging

    infrastructure projects in India. The complexity involved is evident from the fact that it

    weighs nearly 50,000 African elephants and the length of steel wires used in the project is

    equivalent to the circumference of the Earth. The project also involves an extremely complex

    geometry and one of the longest spans for concrete Deck. Considering these features, project

    has been categorised to have array level complexity.

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    Pace: Mumbai faces a severe problem of traffic congestion which is growing rapidly and

    therefore demanded project pace to be fast. Apart from that, project has aesthetic feature

    which make it important from tourism point of view. But due to PPP nature of the project, a

    slight delay is acceptable and hence we categorise as a project which is between fast and

    time-critical nature.

    Risk Management

    Risk management is proactive, and provides better capability to identify and handle risk, if

    they occur.

    The risks that can occur in the Bandra Worli Sea Link project can be broadly divided into the

    following four categories:

    1. Technical Risk

    Quality risk

    New technology risk

    Part compatibility

    2. ExternalRisk

    Weather problems

    Customer Issue

    Government regulation changes

    Price fluctuations and inflation

    3. Organizational Risk

    Staff attrition

    Priority project changes

    Funding cuts

    4.Project Management Risk

    Inept time allocation

    Inept resources & scheduling

    Last minute design changes

    Scope not met

    The identified risks have been listed as below:

    Risk ID Probability Impact Mitigation strategy

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    1 -Design change High High Careful planning/ Contractor selection

    2- Cost overrun Medium High Careful planning/ monitoring- PM methods

    3- Time overrun High Medium Careful planning/ monitoring- PM methods

    4- Navigational High Medium Providing sufficient height for ships to pass

    5- Impact on fishermen High Low Optimal location of cable- stayed bridge

    6- Environmental Medium Low Doing thorough environmental study,7- Political Medium High

    Ishikawa/ Fish bone diagram to represent major causes of risk:

    Ishikawa diagram (also called fishbone diagrams, herringbone diagrams, cause-and-effect

    diagrams) shows the causes of the cost overruns and delays.

    Each cause or reason for imperfection is a source of variation. Causes have been grouped into

    major categories to identify these sources of variation. The categories include:

    People: Fishermen and NGOs protested and delayed clearances

    Methods: The project design and methodology was changed several times

    Equipments: The project required import of heavy equipments from various countries. This

    escalated the costs and added to delay in procuring and obtaining clearances.

    Politics: Change in government during the tenure of the project delayed the project further.

    There were several financial disputes involving the government.

    Management: Poor management decisions and ineffective procurement criteria led to

    selection of a consultant with scarce resources available and eventually dropping of the

    project consultant.

    Environment: The project faced criticism as it added to air pollution in the city and harm to

    the marine biology as well.

    Deksj

    Risk Severity Matrix:

    Delayed

    Project!

    Equipment Process Management

    People Politics Environment

    Delayed

    clearance Frequentchan es

    Fishermen

    rotests

    Contractor

    dropped in

    between

    Govern

    ment

    chan e

    Harm to

    ecology

    Greater

    emission

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    Risk matrix has been developed for risk evaluation. They are mainly used to determine the

    size of a risk and whether or not the risk is sufficiently controlled.

    There are two dimensions to a risk matrix. It looks at how severe and likely an unwanted

    event is. These two dimensions create a matrix. The combination of probability and severity

    will give any event a place on a risk matrix.

    The categories of risk have been defined as below:

    1. Severe risk

    2.

    Medium risk

    3.

    Mild risk

    The various causes of the risk have been categorised as below risks:

    Actual Project Details

    Originally, the entire project was conceived as one large project comprising of different

    components. But to accelerate the overall construction schedule, the project has been dividedinto five construction packages:-

    5 4 3

    1

    7 2

    6

    Probability

    Risk severity matrix(Red- severe risk, Yellow- medium risk, Green- mild risk)

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    Package I: Flyover construction over Love Grove junction at Worli

    Package II: Cloverleaf interchange construction at Mahim intersection

    Package III: Construction of solid approach road from the Mahim intersection up to the

    start of the Toll Plaza on the Bandra side and a public promenade

    Package IV: Construction of Cable-Stayed Bridges together with viaduct approaches

    extending from Worli up to the Toll Plaza at Bandra end, Intelligent Bridge System (IBS).

    Package V: Improvement to Khan Abdul Gaffar Khan Road

    Finally on 30th June 2009, UPA chairperson Sonia Gandhi and Union agriculture minister

    Sharad Pawar inaugurated the first four of the eight lanes of the Bandra-Worli Sea Link.

    Later all eight lanes of the bridge were opened on 24 March 2010.

    The project was supposed to cost 300 crore but as is usually the case with public

    infrastructure projects in India, the bridge was delayed by ten years, by which time the

    amount had zoomed to1,634 crore amounting to a 400% increase in cost.

    The performance delivered by the project has been good so far and it is dubbed as an

    engineering marvel. However, in the recent past, some power failures and negligence in

    security have been reported.

    Positives of the Project

    The construction is a miracle on the Arabian Sea that has an imposing presence on the

    Western horizon of Mumbai. One can imagine the strength and might of the bridge given the

    fact that it weighs nearly 50,000 African elephants and the length of steel wires used in the

    project is equivalent to the circumference of the Earth.

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    1. Accuracy and perfection in massive and challenging technical design:

    The Launching Trusses, each 112 meters long, were custom built to precision. Monitoring of

    structure behaviour was done during all erection stages and comparison was done regularly

    with the theoretical computer model to achieve desired geometry and accuracy.

    2. Overcoming Engineering Challenges:

    The main challenges for this operation were the shallow water depth and the rough sea

    conditions. HCC overcame these tough conditions to carry out the construction of the bridge.

    3. Flexibility:

    Being a project having high novelty and complexity, the project design was modified a

    number of times to mitigate the apprehensions of the fishermen and environmentalists. The

    project design team was adept at making the required changes.

    4.

    Environment Friendliness:

    Importance was paid to ensure environment friendliness too. Fly ash, a waste product

    extracted from thermal power plants, was mixed with concrete, to make the construction

    durable as well as eco-friendly. Energy saving luminaries were installed for lighting the

    bridge.

    5. Efficient Procurement:

    A total of 130 equipments were used during the construction of the bridge at a cost of 190

    crores. 25 equipments had to be imported from various countries at a cost of 78 crores. All

    these procurement were done on time by contracting the best suppliers to ensure international

    quality standards were met and these was no question on safety and durability of the bridge.

    6. Ensuring Security:

    High-tech security systems and gadgets were installed in collaboration with Mumbai Police

    to track the men and materials during project execution and avoid vandals.

    7. Human Resource Management:

    A total of 2850 workers and 150 engineers were employed to work on the project over a span

    of 10 years and managed very well despite different languages, cultures and methods of

    work.

    Reasons for Cost Overruns and Delays

    The following reasons were identified for the huge cost overrun of 400% and delay of 10

    years in the completion of the project:

    1.

    Unknowns:

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    Heavy monsoons and rough sea conditions stalled the construction work during monsoons

    and the project was witness to unexpectedly heavy monsoons during the construction phase

    as well which was beyond control.

    2. Scope change:

    The bridge and roadway design had to be changed after commencement of construction due

    to protests from various stakeholders and paucity of funds.

    3. Social factors:

    Livelihood and environmental impact worries brought various fishermen groups,

    environmentalists and NGOs on the road to protest against the construction of the bridge.

    Several public interest litigations filed which delayed the environmental clearance procedure.

    4. Economic factors:

    As the schedule kept on getting delayed, the land prices increased rapidly too. The fishermenof Worli demanded greater rehabilitation for the Government restricted them to enter the sea

    for fishing during the construction. The value of land needed to house the huge equipments

    increased too adding to the rents. Interest rates increased adding to the costs.

    5. Poor procurement decision:

    The project witnessed the dismissal of a major contractor i.e. the project consultant Sverdrup.

    Additional time and monetary resources had to be spent to acquire the new consultant and get

    them on board to proceed with the project.

    6.

    Legal factors:

    The hierarchical legal system in the country slowed the process of custom clearances. Customs held

    up the import of the 5,400 tonne floating crane, Asian Hercules, which was required during

    construction and hired by HCC from Asian Lift, Singapore. The payment disputes between HCC and

    Maharashtra Government were settled in nearly one year during which no construction was done.

    Tracking the Cost Overruns and Delays

    Inputs from various secondary resources were used to develop a timeline and track how the

    cost escalations and delays happened as various events unfolded.

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    Recommendations

    Based on the analysis carried out, the following recommendations were made by the group:

    1. Detailed assessment of impact on fisher folk and environment

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    There are around 500 fishermen in Mahim and 2000 fishermen in Bandra. As fishing

    is a major occupation in Maharashtra, detailed analysis of the impact on fishermen

    should have been carried out from the beginning.

    Protests about closeness to shore and damage to marine life forced design changes

    twice. Close analysis of the fishermens fishing pattern should have been done.

    Opposition by fishermen in 2008 regarding pillars and restricted entry to sea led to the

    height of the bridge and distance between pillars to be increased in 2008 just six

    months before the inauguration. This could have been avoided by a proactive

    approach by the design team of the project.

    Thorough assessment of fishing community and rehabilitation programme could have

    saved several design changes and delays.

    2. Due diligence while contracting

    The projects prime consultant, Sverdrup, was dropped two years after the

    construction of the project began.

    Proper vendor evaluation should be carried out by investigating vendors from all

    aspects such as capabilities, skills, readiness, references, technical capabilities, market

    size and business continuity.

    Additional time and cost spent in contracting Dar consultants and redesigning project

    could be saved by proper evaluation method.

    3. Effective forecast of project duration

    The initial forecast of project duration was just two years.

    Maritime rules ban work during the monsoon: Rough sea conditions at the projects

    offshore location means that all construction work has to stop from June until

    September during the annual monsoon season

    Time should have been forecasted accurately by taking the annual monsoon season

    into consideration.

    References

    An Enquiry Into The Bandra Worli Sea Link Project, The Indian Peoples Tribunal on

    Environment and Human Rights, July 2001

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    Bandra-Worli Sea Link: An Engineering Marvel, Mrityunjay Bose, Science Reporter,

    March 2010

    The Bridge to Mumbais Future: Bandra Worli Sea Link, TMF

    The making of Bandra Worli Sea Link, HCC

    www.bandraworlisealink.com/

    http://www.nmtv.tv/news/worli-koliwada-fishermen-oppose-bandra-worli-sea-link-

    project