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Oragnization change group6

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Page 1: Oragnization change group6
Page 2: Oragnization change group6

Basic dynamics of the change process Understand the importance of

environmental impact on business and appreciate the need for change

Analyze the forces that resist change; and Measures to be taken to overcome the

resistance to change Different models for change management

Page 3: Oragnization change group6

This is a process by which organization move from their present state to some desired future state to increase their effectiveness.

Page 4: Oragnization change group6

Internal Factors Profitability Need for Re-

organization Organizational

Conflict Management Change Socio Cultural

External Factors Change in Business

environment Market Forces Legislation Technological

change Political change

Page 5: Oragnization change group6

Fear of the unknown. Fear of failure. Disagreement with the need for

change. Losing something of value. Leaving a comfort zone. False beliefs. Misunderstanding and lack of trust. Inertia.

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POSSIBLE BENEFITS OF RESISTANCEPOSSIBLE BENEFITS OF RESISTANCE

• Forces management to re-examine its proposals

• Employees act as check-and balance

• Management does not implement change in a haste

• Management can take corrective steps in time

• Information on the intensity of employee emotions

• Provides emotional release to employees

• Understanding of employees develops

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Education & Communication Participation & Involvement Facilitation & support Negotiation & Agreement Manipulation & Co-optation Explicit & Implicit coercion

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Strategy: The company plan or route-map to maintain competitive advantage

Structure: The company hierarchy Systems: The day-to-day processes and

procedures throughout the company Shared Values: The core values of the

company Style: The company leadership style Staff: The company's employees and their

broad abilities Skills: The skills and competencies of

employees

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UnfreezingRecognizing the need for change

Changing Modifying old ways and

introducing new behaviors Refreezing

Making new behaviors permanent

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Unfreezing RefreezingChanging

Readiness to change

Implementation

Making it stick

Educate(Everyone

understands)

Inform(what, why, when

& how)

Consult(Seek views &

ideas)

Plan(Objectives,

resources, time – scales, measures

& budgets)

Organize(work Plans)

Appoint(manager,

Leaders, teams)

Praise

Encouragement

Recognition & empathy

Coach

Train

Lead

Manage

Help & Guidance

Regular Feedback

Provide adequate Resources

Set performance

indicators

Monitor & evaluate

performance

Establish system to make it happen

Establish control to check it is happening

Rewards for new behavior

Page 11: Oragnization change group6

Defrost a hardened status quo: Establish a sense of urgency Create the guiding coalition Develop a vision and strategy Communicate the change vision Introduce new practices: Empower a broad base of people to take action Generate short term wins Consolidate gains and producing even more change Ground the changes in the culture, and making

them stick: Institutionalize new approaches in the corporate

culture

Page 12: Oragnization change group6