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PM I / PMG I / PM V
block seminar Siegen
Dipl.-Wirt.-Ing. Matthias Dannapfel
Dennis Meelkop B.Sc. RWTH
Page 2
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 3
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Group Exercise I: Marshmallow1.5
Definition of "Project" and "Project Management"1.4
Project Management: History and Development1.3
Project Examples1.2
Who am I?1.1
Introduction: History & Definition1
Agenda
Page 4
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Group Exercise I: Marshmallow1.5
Definition of "Project" and "Project Management"1.4
Project Management: History and Development1.3
Project Examples1.2
Who am I?1.1
Introduction: History & Definition1
Agenda
Page 5
Who am I?
Page 6
Timetable & Organization
Datum Raum Uhrzeit Kurs [Teilnehmer]
10.1.19 AH-B 002 08:00-12:00 PMG I/ PM V/ PM I [19+80+25]
11.1.19 AR-B 2104/05 08:00-18:00 PMG I/ PM V/ PM I [19+80+25]
12.1.19 AR-D 5105 08:00-18:00 PMG I/ PM V/ PM I [19+80+25]
Page 7
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Group Exercise I: Marshmallow1.5
Definition of "Project" and "Project Management"1.4
Project Management: History and Development1.3
Project Examples1.2
Who am I?1.1
Introduction: History & Definition1
Agenda
Page 8
Examples of different types of projects
Introduction of new currency AID Project Öresund Bridge
Telescope Hubble International Sport Event Software Development
A380 Berlin Brandenburg Airport Venice M.O.S.E.
Page 9
Examples of good and bad Project Management
Source: bild.de / Foto: Christian Lohse
Page 10
Examples of good and bad Project Management
Source: theguardian.com // Video: https://www.youtube.com/watch?v=AhLk7L1B_fE
Page 11
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Group Exercise I: Marshmallow1.5
Definition of "Project" and "Project Management"1.4
Project Management: History and Development1.3
Project Examples1.2
Who am I?1.1
Introduction: History & Definition1
Agenda
Page 12
History of Project Management
First hints to project management approaches in history:
– Colosseum (80 A.D.), Chinese Wall (from 12th century), etc.
– Planning and coordination:
Man power (mostly slaves)
Material
Money and time
Basic elements of today´s project management
Page 13
History of Project Management
Transcontinental Railroad, USA (1869):
– official project plan (Theodor D. Judah)
Page 14
Source: Vgl. c. Smith, F. Alemi, L. Baliton, History of Project Management (Part I, II)
Vgl. Bilder u. Jahreszahlen aus Wikimedia Foundation Inc., http://www.wikipedia.com
History of Project Management
Official Project Plan (Theodor D. Judah)
Mid-19th century developments in organization of work in industry (industrialization)
Frederic Taylor (1856-1915):
– Taylorism (division of labor)
– Origin of the Work Break Down Structure
Henry Gantt as the forefather of project management (1861-1919):
– known for planning and control techniques: Gantt chart (1910)
Page 15
History of Project Management
1900-1950:
– Project management mainly in construction industry, engineering and defense
After 1950:
– Development of many methodologies and instruments of project management
1969:
– Foundation of the PMI (Project Management Institute) Objective: Promotion and dissemination of
knowledge, methods and standards
– Other organizations with similar objectives:
International Project Management Association (IPMA) with country organizations
e.g. in Germany: GPM German Society for Project Management e.V.
since 1980s/90s
– new models how projects can be executed more effectively and understood better stronger
interdisciplinarity (see: social sciences, business studies, etc.)
Page 16
Video: Introduction to Project Management
https://www.youtube.com/watch?v=BOU1YP5NZVA
Page 17
Evolution of Project Management1:
Current importance of project management2:
– approx. 20% of the world's GDP is generated in project form
– approx. 30% of the project managers retire within 10 years
– 2008: >380 PM degrees at >275 universities worldwide
– Study: Salary difference of PM-certified vs. non-certified: 90,000 US dollars
(average accumulated over 12 years)
Source: 1. Vgl. c. Smith, F. Alemi, L. Baliton, History of Project Management (Part I, II)
2. Vgl. PMI Inc., Making project management indespensable for business results, 2008
Individual effort1.
New methods and data visualization2.Optimizing methods3.
General acceptance4.
New management and leadership methods5.
History of Project Management
Page 18
Professionalization of project management
Current role of project management:
– ca. 20% world GDP is achieved in projects
– ca. 30% of project managers will retire within next 10 years
– 2008: >380 PM-degrees at >275 universities worldwide
– Study: difference in earnings between PM-certified vs. non-certified: 90.000 US-Dollar
(accumulated over 12 years)
Project management institutions
Source: Vgl. PMI Inc., Making project management indespensable for business results, 2008
Page 19
Source : Abbildung: http://www.gpm-
ipma.de/qualifizierung_zertifizierung/ipma_4_l_c_zertifikate_fuer_projektmanager/grundlage_ncb_30.html
Deutsche Gesellschaft für Projektmanagement (GPM)
Basis of the GPM certification
program:
– The NCB 3.0
Page 20
Source : Abbildung: http://www.gpm-
ipma.de/qualifizierung_zertifizierung/ipma_4_l_c_zertifikate_fuer_projektmanager/grundlage_ncb_30.html
Project Management Institute (PMI)
Basis of the certification program of the PMI:
– PMBOK
– Framework of project management (definitions)
– Standard for project management (5 process groups = phases)
– Knowledge areas in project management (incl. processes, tools)
Certifications:
– Certified Associate in PM (CAPM)
– Project Management Professional (PMP)
– Program Management Professional (PgMP)
Some special certifications (e.g. Risk, Scheduling)
Professional Development Units (PDU) must be collected
regularly to extend the validity of the certificates (valid for 3
years, for CAPM 5 years).
Page 21Source : Abbildung: http://www.gpm-
ipma.de/qualifizierung_zertifizierung/ipma_4_l_c_zertifikate_fuer_projektmanager.html
*as of: 31.12.2012
Qualification Program
Certification program of the GPM:
– internationally coordinated and recognized four-
level system of the IPMA International Project
Management Association
Certificate Number of
certified people
in Germany *
1. Level A Ca. 57
2. Level B Ca. 1.060
3. Level C Ca. 3.130
4. Level D Ca. 23.900
Page 22
Source : Abbildung: http://www.gpm-
ipma.de/qualifizierung_zertifizierung/ipma_4_l_c_zertifikate_fuer_projektmanager/grundlage_ncb_30.html
Qualification Program
PRINCE2 (Projects in Controlled Environments)
– Office of Government Commerce, a British government agency has released first version 1996,
2009 the current version
– Generic project management model, focusing on tailoring to any situation (tailoring)
– 4 Perspectives of the PM are distinguished:
7 Basic principles
7 Topics
7 Processes
– Certifications:
PRINCE2 Foundation (Basic Exam, 1h Multiple Choice)
PRINCE2 Practitioner (for project manager, 3 h exam)
Page 23
Project Management Development
Reading: Waves of Project Management
(Morris, Geraldi, 2011: Managing the Institutional Context
for Projects. In: Project Management Journal. Vol. 42, No.
6, pp. 20-32)
Describe characteristics of 3 waves of Project
Management (bullet points)
– Group 1: The Technical Level (p. 20-21)
– Group 2: The Strategic Level (p. 21-22)
– Group 3: The Institutional Level (p. 22-24)
Page 24
What makes a good project manager?
Which qualities should he/she have?
Page 25
Project Leadership Competencies
Quelle: Turner, Müller (2005): The Project Manager‘s Leadership Style as a Success Factor on Projects: A Literature Review. In:
Project Management Journal; Vol. 36, No. 1, pp.49-61.
Page 26
Project management as leadership task
https://www.youtube.com/watch?v=5vStHoQJSvc
Page 27
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Group Exercise I: Marshmallow1.5
Definition of "Project" and "Project Management"1.4
Project Management: History and Development1.3
Project Examples1.2
Who am I?1.1
Introduction: History & Definition1
Agenda
Page 28
“a piece of planned work or an activity that is finished over a
period of time and intended to achieve a particular purpose:.”Cambridge Dictionary
Definition: Project
What is a project?
– Latin word origin: proiectum = the thrown forward
– Several definitions, e.g:
DIN 69901 of the German Institute for Standardization e.V.
IPMA Competence Baseline of the International Project Management Association
There are others...
Definition:
Page 29
Source : 1. Vgl. Projektmanagement, F.X. Bea, et. al., S. 31-32, 2008;
und Vgl. PMBOK Guide, PMI, S. 5, 2008
Definition of "Project" and "Project Management"
Characteristics of projects1 (see definition)
– Temporary
Defined start and end dates
End when goal reached or project aborted
Not to be confused with product life cycle
– Novel
Novel product, although parts of it can have a repetitive character (e.g. construction projects:
often the same materials, tools and techniques, but always under new conditions and according
to new plans)
– Unique
One-off project - in contrast to routine tasks
Although individual activities within the project framework have a routine character
– (complex)
Page 30
Regularly performed work
Work plan is known in detail
and clear
Neither new nor unique, and
not complex work processes
High planning reliability
Time-bound work with starting
point and deadline
Defined project goal must be
fulfilled: Work plan must be
developed
Work progress due to available
instruments and resources
(Know How)
Low planning reliability, un-
certainty due to many
influencing factors
Working Time
Work Plan
Working Process
Planning-
certainty
Project Work
Software Development
Routine Work
Shift on assembly line
vs.
Difference between Routine and Project Work
Page 31
“Project management is the application of processes, methods,
knowledge, skills and experience to achieve the project objectives.”association of project management
Definition of "Project" and "Project Management"
What is Project Management?
– Latin word origin: proiectum = the thrown forward
– Latin word origin: manum agere = lead by the hand
– Several definitions, e.g:
DIN 69901 of the German Institute for Standardization e.V.
IPMA Competence Baseline of the International Project Management Association
There are others...
Page 32
Source : 1. Vgl.Handbuch Projektmanagement, J. Kuster et. al., 2008, S.8
Definition of "Project" and "Project Management"
Tasks of project management1:
– Planning
– monitoring
– Coordinate
– Taxes
– Redesign or redesign of processes or problem solutions
Page 33
Source : 1. Vgl. PMBOK Guide, PMI, S. 5, 2008
Programs and projects will be grouped, evaluated and
aligned with strategic corporate goals.
Coordination and planning of related projects.
Execution of a concrete project (see definition).Project Management
Program Management
Description
Portfolio Management
3. Management Level
1. Management Level
2. Management Level
Project Management Levels
Project Management as part of company operations1:
Page 34
Various leadership competences
Page 35
Project management as a control mechanism:
The role of the project manager is similar to that of a controller.
– w = reference value (project objective)
– y = controlled variable (project status)
– e = w - y = Control difference (setpoint/actual comparison)
– u = manipulated variable (influence possibilities, activities)
– z = disturbance variable (obstructive events)
ControllerControlled
System
w ye u
z
Project Management in sense of control engineering
Page 36
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Group Exercise I: Marshmallow1.5
Definition of "Project" and "Project Management"1.4
Project Management: History and Development1.3
Project Examples1.2
Who am I?1.1
Introduction: History & Definition1
Agenda
Page 37
Group Exercise I: Marshmallow
Team up in groups of 5
Take the material and try to build a tower that lasts 30
seconds in the end with a Marshmallow at the top
18 min when every group is ready
Page 38
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Initialization2.6
Phases2.5
Portfolio2.4
Marketing2.3
Stakeholder2.2
Environment2.1
Project Definition2
Introduction: History & Definition1
Agenda
Page 39
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Initialization2.6
Phases2.5
Portfolio2.4
Marketing2.3
Stakeholder2.2
Environment2.1
Project Definition2
Introduction: History & Definition1
Agenda
Page 40
Project Definition:
Environment
Project success depends on many internal / external influencing factors (project
environment)
– Business influences (e.g. cost development)
– Organizational influences (e.g. relationship to superiors)
– Personnel influences (e.g. personnel policy)
– Social influences (e.g. society)
– Psychological influences (e.g. mentality)
– Technical influences (e.g. innovations)
– Ecological influences (e.g. climate)
– Legal influences (e.g. planned legal situation)
– Political influences (e.g. change of government)
– Economic and macroeconomic influences (e.g. exchange rate)
Page 41
Project environment analysis to understand the influence elements on the project
Derivation of measures for the design of environmental relations
Project environment affects project stakeholders
Source: Vgl. Projektmanagement, F.X. Bea, et. al., S. 99, 2008
Project Definition:
Environment
Project environment
Project
Client Project-manager
Project team
Corporation
SuppliersPolitical
Institutions
Authorities
Nature
Society
EconomicSituation
FinancialMarket
Technological Innovations
Stakeholders
Page 42
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Initialization2.6
Phases2.5
Portfolio2.4
Marketing2.3
Stakeholder2.2
Environment2.1
Project Definition2
Introduction: History & Definition1
Agenda
Page 43
Project Definition:
Stakeholder
Projects are not isolated but highly dependent on environmental influence
Initiation PlanningMonitoring & Control
ClosingExecution
External Environment Home (parent) Environment
Page 44
Type of influence Examples
Managerial cost cutting program, expansion
Organizational boundaries, mergers & acquisition
Human resources hiring freeze, capacity limitations
Social society, traditions, religion
Economic currency rate, crisis
Ecological climate
Juridical law, changes in law
Political change in government
Project Definition:
Stakeholder
Page 45
Type of influence ProjectStake-
holder 1
Stake-
holder 2
Stake-
holder 3…
Managerial
Organizational
Human resources
Social
Economic
Ecological
Juridical
Political
…
negative neutral positive
Project Definition:
Stakeholder
Page 46
The stakeholder approach in strategic management
Corporation
Sponsor
Consumer organization
Unions
Employees
Trade organizations
Financial Community
Pressure groups
Clients
GovernmentCompetitors
Suppliers
Political groups
Source: Freeman, R. Edward (1984): Strategic management. A stakeholder approach.
Boston: Pitman., S. 25
Page 47
Different stakeholders – different perspectives on project
47
Page 48
Stakeholder management process model
Who are the relevant stakeholders?
What are their goals and interests?
How to win their support for my project?
Stakeholder-Management
1. Identification of stakeholders
2. Analysis and evaluation of stakeholder
3. Development of engagement strategies
4. Implementation and control of engagement
strategies
Page 49
Phase 1: Identification of stakeholders
Who are my stakeholders?
Helpful questions:
– Who profits most from the project?
– Which conflicts do exist? Amongst whom?
– Who is cooperating with whom?
– What are the drivers motivating the client, the team, etc.?
Stakeholders are persons or organizations, who are actively involved in the
project or whose interests may be positively or negatively affected by the
performance or completion of the project.PMBOK-Guide, Fourth Edition, PMI 2008, p.23
Page 50
Phase 2: Analysis and evaluation of stakeholders
Important aspects to analyze:
– Power
– Influence
– Competence
– Concern
– Personal agenda
Page 51
Phase 2: Stakeholder classification model
Source: Mitchel et al. (1997), S. 874
Power
Legitimacy
Urgency Non- Stakeholder
Dormant
Dominant
DiscretionaryDependent
Definitive
Dangerous
Demanding
How much control might the stakeholder exert over your actions?
How much of claimmight the stake-
holder have over you?
How much of a clamormight the stake-holder make to get your attention?
Page 52
Phase 3: Development of engagement strategies
Source: B. McElroy, C. Mills, in Gower Handbook of Project Management, 2000, S. 770
do nothing, ignorance
newsletters, memos
discussions, team meetings
consulting, feedback,
arguments
willingness to compromise, trust,
common solution
commitment and involvement in
project control
Stak
eh
old
er
Enga
gem
en
t
Stakeholder Management
Leve
l of
Act
ivit
y,
pro
ject
su
pp
ort
Page 53
Phase 3: Communication matrix
Stakeholders Frequency Detail range Importance Needs
Board members Summary
Staff Detailed summary
Team members Technical
summary
Client Technical
summary
Media
• X
• Y
• Z
Summary
Summary
Summary
Neighbors Summary
…
low moderate high
Page 54
Phase 4: Implementation and control of engagement strategies
Power / influence
Attitude to project
neutral supportivenegative
strong
medium
weak
Page 55
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Initialization2.6
Phases2.5
Portfolio2.4
Marketing2.3
Stakeholder2.2
Environment2.1
Project Definition2
Introduction: History & Definition1
Agenda
Page 56Source : Adidas: http://www.pressrelations.de/presseservice_material/presse
mitteilungen /pics/312561_20082870986111111.jpg;
Sony: http://www.letsgodigital.org/images/artikelen/55/sony_t50_limited_zoom.jpg
Dr. Oetker: http://www.marketing-blog.biz/uploads/pudding-oetker.gif
Lufthansa: http://www.tagmotion.de/wp-content/uploads/2008/11/lufthansa-deckblatt.jpg
4 P‘s des Marketings:
• Product
• Price
• Place
• Promotion
Project Definition:
Marketing
What is Marketing all about?
Page 57
Project Definition:
Marketing
What does that mean in concrete terms? What is the goal of project marketing?1
– To gain project support or at least a positive mood among the interest groups.
– Creating acceptance and trust among the stakeholders of the project by communicating the
meaning and advantages of the project, but also the disadvantages.
– Preparing the introduction of project results into the organization, e.g. by removing and preventing
emotional barriers
– Motivation of internal employees through expectations of third parties and transparency regarding
project progress
Marketing is the activity, set of institutions, and processes for creating,
communicating, delivering, and exchanging offerings that have value
for customers, clients, partners, and society at large“
American Marketing Association
Source : 1. Vgl. Projektmanagement, F.X. Bea, et. al., S. 264, 2008
Page 58
Project Definition:
Marketing
Why Project Marketing?
– Because the project is new / unknown at the beginning
– Because the project (partly) depends on the support of the environment / stakeholders
– Because project marketing provides valuable feedback
Important elements of project marketing?
– Naming the project with a project name
– Introduction of a project logo / uniform design
– Establishment of a project room
– kick-off meeting
– Presentation of the project progress in an appealing form
– regularly inform decision-makers about the progress of the project
Page 59
Source : Vgl. Spol AG Projektmanagement: Projektmarketing, www.projekt-marketing-ch
Project Definition:
Marketing
Further tasks of project marketing?
– Communicate the project vision emotionally; this creates enthusiasm and a positive attitude
towards the project.
– introduce important persons of the project, so that contact persons are known
– Cover information gaps and explain next steps
– The right amount of information and how to communicate it - not only about decisions and results,
but also:
Which advantages it offers for which target group
Why they decided to do it this way
How the process developed before the outcome
What were the alternatives and why they were not chosen?
– Celebrate project successes
Page 60
Instruments of project marketing:
– Key players of your own organization
– company magazine
– intranet
– "bulletin board"
– project brochures
– Presentations,
– fact sheets
– Events / Workshops
– Events (e.g. "Open day")
– Media (press, television,
homepage, webcam, etc.)A
pp
licati
on
Project Definition:
Marketing
Source: Vgl. Projektmanagement, F.X. Bea, et. al., S. 99, 2008
Project
Client Project-manager
Project team
Corporation
SuppliersPolitical
Institutions
Authorities
Nature
Society
EconomicSituation
FinancialMarket
Technological Innovations
Page 61
Source: 1. Vgl. Projektmanagement, F.X. Bea, et. al., S. 264-265, 2008
Project Definition:
Marketing
Dangers of project marketing:
– Marketing is understood as "self-praise
– Problems in the project must be "nicely talked about
– Communication instruments are not accepted
– Marketing measures are discontinued due to lack of time or personnel
– Feedback is not processed - affected people feel ignored
Successful project marketing:
– if the project is accepted by the target groups
– and is supported
– if the working climate is also improved
– When the feedback is processed
Page 62
Source: www.yuanda.com.cn/.../Airports/20071105438.asp
Project Definition:
Marketing
Example for Project
Marketing
– Airrail Center Frankfurt
http://www.youtube.com/watch?v=258ajLw4lj0
Page 63
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Initialization2.6
Phases2.5
Portfolio2.4
Marketing2.3
Stakeholder2.2
Environment2.1
Project Definition2
Introduction: History & Definition1
Agenda
Page 64
Companies with many project offers must check their project worthiness before they are
included in the project portfolio.
Schematic representation of a company's project pipeline:1
Source : Vgl. GPM-Magazin PMaktuell - Heft 2/2005, Seite 16 - 23
?
Not identified Project
Ideas Selection
criteria
Official decision
paths are ignored
Projects in the fast
lane
Stopped ProjectsU-Boot Projects
Old, abandoned
projects are taken
up again
Project Definition:
Portfolio
Page 65
Project Definition:
Portfolio
In addition to the technical and economic analysis of the project portfolio, a strategic
evaluation must also be carried out.
– Comparison/adjustment to corporate strategy
– Prioritization for resource allocation
– synergy management
Page 66
Project Definition:
Portfolio
Decision and evaluation criteria for project selection:
– Product life cycle
What is the life expectancy of the project result?
– Technology life cycle
What is the life cycle of the applied technology? When will the next generation come?
– Technology position
Is the applied technology new / proven / obsolete? Competition?
– Probability of technical success
Are the technical risks acceptable? Is the desired durability realistic?
– Probability of commercial success
Are the economic risks covered? When is the break-even point reached?
– Revenue potential
Can the project earn money? How high is the return?
Page 67
Instruments for the presentation of decision-making and evaluation criteria
– Feasibility Study
– market survey
– profitability calculation
– benefit analyses
– Analytic Hierarchy Process (AHP)
– Special Tools for Product Development: Quality Function Deployment (QFD)
– From decision and evaluation criteria follows:
Project Portfolio
Assignment of development budgets and priorities
Project Definition:
Portfolio
Page 68
Develop. Phase Growing Phase Maturity Phase Age Phase
Technologielebenszyklus
Reven
ue
Mark
et
satu
rati
on
level
Project Definition:
Portfolio
Criterion "Turnover and market saturation depending on technology life cycle".
Page 69
Criterion "Turnover depending on the time of technology introduction".
Company A
with Product X
Time of technology introduction
Re
ve
nu
e
Company B
with Product X
Price advantage
of the market leaderA
A
Higher market
share
B
B
Project Definition:
Portfolio
Page 70
Criterion "Market growth and relative market share" (BCG matrix)
AQUESTIONMARK STARS
cause high development and
market launch costsbring growth, but cost a lot of
money for market cultivation
bring a high return on capital,
require little effort
are lost in the product
program dragged along
POOR DOG CASH-COWSmark
et
gro
wth
Relative market share
low
hig
h
low high
BC
D
E
Project Definition:
Portfolio
Page 71
Project portfolio according to potential and probability of success:p
ote
nti
al
for
su
ccess
probability of success
hig
hm
idd
lelo
w
20% 40% 60% 80% 100%100%
The diameter of the
circles corresponds
To Development
budget
C
D
E
A
B
Project Definition:
Portfolio
Page 72
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Initialization2.6
Phases2.5
Portfolio2.4
Marketing2.3
Stakeholder2.2
Environment2.1
Project Definition2
Introduction: History & Definition1
Agenda
Page 73
How is a project created?
Example: Sagrada Familia by
Antoni Gaudí (1852-1926)
Source : Vgl. Bilder u. Jahreszahlen aus Wikimedia Foundation Inc., http://www.wikipedia.com
Sagrada
Familia
Vision / Idea
PROCESS
Project Definition:
Phases
Page 74
5. Phase4. Phase3. Phase2. Phase
completion realizationplanningPreliminary
study
1. Phase
initialization
Source : 1. Vgl. Projektmanagement, F.X. Bea, et. al., S. 39-41, 2008
Project Definition:
Phases
Advantages of a project phase concept:1
– Basic approach serves as structural basis
– step-by-step, schematic approach
→ Complexity reduction
→ Process becomes more transparent
→ Basics for division of labor / project planning
– There are different phase designations and concepts
– We use the following phase concept:
Page 75
Phase description (1/2):
ProjektentwicklungProject development
Planning
• Create detailed planning
• Create Budget
• Create cost plan
• Planning Resources
• Developing solution variants
• Create detailed concept
• Set Up Change Management
• Create implementation plan
Specifications adopted /
feasibility proven
initialization
• Determine requirements
• Sketch project scope
• Create a rough estimate
• formulate results
• Superior milestones
• Describe success criteria
• Estimate economic efficiency
• Identify risks
Need / Requirement
recognized
Preliminary study
• Create rough plan
• Verify project scope
• Analyzing the Start Situation
• Structure target catalog
• Superior solutions
• Clarify feasibility
• Checking economic efficiency
• assess risks
Order passed
Milestones
(phase
begins with)
Activities
Project Definition:
Phases
Page 76
Phase description (2/2):1
Source : 1. Vgl.Handbuch Projektmanagement, J. Kuster et. al., 2008,
Projektmanagement-Kompass aus dem Inhaltsverzeichnis
completion
• Organize handover
• Create final report
• Create final invoice
•"Lessons learned" work out.
Achieved results
verified
realization
• Plan introduction
• Perform Controlling
• Communicate deviations
• Plan your training
• Create maintenance concept
Concept approved,
resources assured
Activities
Milestones
(phase
begins with)
(Use)
Acceptance
completed, final report
accepted
Project implementation
Project Definition:
Phases
Page 77
Activities by Project Phases:
Project Definition:
Phases
Page 78
Monitoring & Controlling
initiation Planning Execution Completion1
Inquiry / Demand
recognized
Project order
approved
Concept / planning
approved; resources
assured
Results checked
Technical / functional
acceptance, final report
accepted
2 3 4 5
Project Definition:
Phases
Page 79
• Identification of needs
• Estimate project scope
• formulate results
• Suggest milestones
• Describe success criteria
• Host. Estimate feasibility
• Identify risks
• Develop a detailed plan
• assess risks
• Work out a time schedule
• Develop cost plan
• Develop resource plan
• Control of project execution
• Perform quality assurance
• Building and developing the project team
• ensure information flow
• Managing stakeholders
• Implement procurement
• Guarding and controlling risks
• carry out quality controls
• Report Performance
• Control progress, quality and schedule
• Check procurement
• Final customer acceptance received
• Perform project review
• Document Lessons learned
• Preparing project / technical documentation
Monitoring & Controlling
Initiation CompletionPlanning Execution
Project Definition:
Phases
Page 80
"S" curve: cumulative resource input
Slow Start
Slow End
Fast Middle
Time
100 %
Sta
ge o
f C
om
ple
tio
n
0 %
Project Definition:
Phases
Page 81
Cause of costs for project changes (time-dependent): 10 rule of error costs
Mag
nit
ud
eHigh
LowProject duration
Project Definition:
Phases
Page 82
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Initialization2.6
Phases2.5
Portfolio2.4
Marketing2.3
Stakeholder2.2
Environment2.1
Project Definition2
Introduction: History & Definition1
Agenda
Page 83
Project Definition:
Initialization
Content items that are defined in the project order:
a) Objectives, scope, risks, framework conditions
– Project objectives, non-objectives of the project, prerequisites and framework conditions, Object /
system description, function, components, scope, limits, Project risks and opportunities
b) Client, organization, stakeholders
– Client or project sponsor and key organizations, project stakeholder analysis, project leader and
core team incl. competence and responsibility, assigned resources and priority rules, performance
evaluation criteria, coordination mechanisms, reporting
(c) timetable and budget
– General schedule, milestones, budget and cost planning
Page 84
2. Projektdefinition
Bsp. Projektauftrag:
2.6 Projektinitialisierung
Project Definition:
Initialization
Page 85
Definition of Project Objectives:
Purpose of the definition of project objectives:
– in the definition of controllable variables that can also be measured
– in the definition of the parameters for the acceptance of the object (device, product)
– in the motivation of project participants and team members
– opening up opportunities to search for alternative solutions to problems in a timely manner
„ Project objectives are results that are permanently monitored and
anticipated during project implementation by observing and evaluating
process objectives (time, costs, resources), etc..“
Project Definition:
Initialization
Page 86
Goals that limit the scope for solutions are regarded as framework conditions and should
not be defined as goals.
Project goals are a
– Orientation aid,
– Decision support,
– Control instrument,
– Motivation aid.
Project goals should be of high quality:
– Statements on time, budget and quality
– unambiguous statements
– do not anticipate any proposed solutions
Time
Quality Cost
Project Definition:
Initialization
Page 87
Stetting S.M.A.R.T. project goals
S – Specific:
– Who? What? When? Which? Why?
M – Measurable:
– How much? How many? How will I know when it is
accomplished?
A – Attainable:
– Ask yourself, “Is this realistic and attainable?”
R – Relevant:
– A goal with importance and meaning – is the effort is
worth it
T – Time-bound:
– Commit to a deadline
Page 88
Imagine you are the project leader of one of the three projects shown below. Set three S.M.A.R.T. goals for your project.
Öresund BridgeInternational Sport Event Berlin Brandenburg Airport
Exercise: S.M.A.R.T. goals
Page 89
Project Definition:
Initialization and the importance of communication
Frequent communication difficulties with the project objective description
Page 90
Video: What‘s the goal?
An order clarification discussion: what exactly does the customer want? (07:34 minutes)
https://www.youtube.com/watch?v=BKorP55Aqvg
Page 91
Assignment of responsibilities: Practical example
Page 92
Project order
Content items that are defined in the project order:
a) Objectives, scope, risks, framework conditions
– Project objectives, non-objectives of the project, prerequisites and framework conditions, Object /
system description, function, components, scope, limits, Project risks and opportunities
b) Client, organization, stakeholders
– Client or project sponsor and key organizations, project stakeholder analysis, project leader and
core team incl. competence and responsibility, assigned resources and priority rules, performance
evaluation criteria, coordination mechanisms, reporting
(c) timetable and budget
– General schedule, milestones, budget and cost planning
Page 93
Exemplified agenda of a project kick-off meeting
1. Introduction of participants (experiences, expectations)
2. Introduction of project: project order with important conditions –discussion on project goals
3. Possible: first project environment and risk analysis
4. Presentation of (preliminary) project phases, milestones and deadlines
5. Introduction of organizational and technical requirements
6. Teambuilding: rules, decision-making, information and communication systems
7. Approximation to project tasks and rough project structure plan; preparation of next phase and allocation of task
Kick-off
Page 94
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Different Organizational Structures3.3
Organizational Unit´s3.2
Organizational Basic´s3.1
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 95
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Different Organizational Structures3.3
Organizational Unit´s3.2
Organizational Basic´s3.1
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 96
Why Organization?
As much regulation as necessary, not as much as possible!
Not every individual case has to be dealt
with individually
Good transparency and coordination
Thorough consideration of a factual situation
leads to cost-effective, efficient and qualitatively
favorable solutions.
Slow response to change
Advantages ++ Disadvantages- -
Independence from persons
The organization is a system of rules created by the company in order to
pursue common goals, but in which order can also arise by itself.
All unforeseen special cases are treated equally
Loss of motivation due to constriction
Service by the rule, even if the rule no longer fits
Result
Project Organization:
Organizational Basic´s
Page 97
Emergent Processes
Structuring of tasks Integration of individual
and organization
Organization and
environment
Change in/of organizations
Source: Schreyögg (2008): Grundlagen moderner Organisations-
gestaltung, Gabler Verlag
Challenges of organizational design:
Page 98
98
Source : Vgl. Handbuch Projektmanagement, J. Kuster et. al.,96-97, 2008
Project objectives vs. company objectives:
Corporate departments are optimized for their specialist tasks/daily business, not for new,
unique and comprehensive tasks.
– Too little flexibility
– Too slow to react to problems and changes
Projects demand it:
– Objectives and framework conditions (scope, guard rails)
– Decision-making authority and leadership responsibility of project management
– Professional representation and expertise in the team
– Available Resources
– Anchoring in company organization, preferably with decision-makers
Page 99
Source : 1. Vgl. Handbuch Projektmanagement, J. Kuster et. al.,96-97, 2008
Interaction and dependencies between company organization and project
organization:
Organizational possibilities of projects1:
a) b)
A
B
C
Company
GF
FIN PRO VER HR
Competence, resources, etc.
Revenue, profit, etc.
CompanyGF
VW A B C
CompanyGF
FIN PRO VER HR
A B C
Company optimal,
projects ineffective
Projects optimal,
companies disturbed !!!Dilemma!!!
Company structure
adapted to projects
Projects within a
company structure
Project Organization:
Organizational Basic´s
Page 100
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Different Organizational Structures3.3
Organizational Unit´s3.2
Organizational Basic´s3.1
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 101
Projects are carried out by people, often without a precise idea of their actual task.
Consequence: roles / tasks unclear unnecessary discussions / loss of time
Therefore important: clear and transparent assignment of tasks and roles1
Customer
Lead Partner
(Steering Committee)
What?
decision-making competence
Preliminary decision authority
Link project line
Project Lead
Project Team
How?
Process Competence
Professional Competence
Role Competence
Define at the latest at project start
Source : 1. Vgl. Handbuch Projektmanagement, J. Kuster et. al.,98, 2008
Project Organization:
Organizational Unit´s
Page 102
Customer
Lead Partner
(Steering Committee)
Selects project managers, defines strategic goals,
defines framework conditions, awards contracts, releases
funds and resources, control and steering function,
represents project interests at higher levels externally,
supports project managers in all unexpected problems
of a larger scale.
General control and preliminary decision,
interface between project and line organization
Project Lead
Project Team
Operational responsibility, interface between project
team and client, facilitation, conflict management,
team development and leadership, etc.
Technical processing of tasks for project
realisation, support of the project manager
Role Tasks
Source : 1. Vgl. Handbuch Projektmanagement, J. Kuster et. al.,52-60, 2008
Typical task and role assignment:1
Page 103
Features of a team?
– small number of people working together
– complementary capabilities
– common purpose / performance goals /
procedure
– individually as well as collectively responsible
Team is more than just the sum of team
members
Influences through: Personalities,
hierarchy, conflicts, motivation
Typical performance development of a
project team:
New project team first has to "get used to"
the task
Forming
Storming
Norming
Perf
orm
ance
Time
Performing
Source : 1. Vgl. F.X. Bea, S. Scheurer, S. Hasselmann Projektmanagement, S.58-60, 2008
Project Organization:
Organizational Unit´s
Page 104
Leadership styles of project managers
Project manager must find suitable (authentic) leadership style
Decision-making
scope of the superior
Decision-making
scope for the group
authoritarian patriarchal advisory consultative participative delegative
Supervisor
decides
and orders
superior decides,
but is anxious to
convince his
subordinates of
this before he
orders them
The
supervisor
decides,
but also
allows
questions
to be
asked in
order to
convince
supervisor
informs
about the
intended
decision,
gives the
possibility
to include
an opinion
Group
develops
proposals,
between
the
accepted
solutions
decides the
superior
Supervisor
shows limits
and room
for decision,
the group
decides
Group
decides,
superior acts
as internal
and external
coordinator
Source : 1. Vgl. F.X. Bea, S. Scheurer, S. Hasselmann Projektmanagement, S.57, 2008
Project Organization:
Organizational Unit´s
Page 105
Source : 1. Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.110, 2008
Task assignment to organizational units:
Page 106
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Different Organizational Structures3.3
Organizational Unit´s3.2
Organizational Basic´s3.1
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 107
Product-oriented departmental structure:
Each product group represents its own organizational group.
e.g: Chemical group: materials, pharmaceuticals, fertilizers, etc., e.g:
Telekom: T-Home, T-Mobile, T-Systems
Marketing Finanzen
GF
Engineering
ProduktionEinkauf
Produkt A
Division
Vertrieb Engineering
ProduktionEinkauf
Produkt B
Division
Vertrieb Engineering
ProduktionEinkauf
Produkt C
Division
Vertrieb
Project Organization:
Different Organizational Structures
Page 108
Source: Merck Geschäftsbericht 2014
Example of product-oriented departmental structure: Merck
Page 109
Territorial division of departments:
Each region / country / continent represents its own organizational group.
e.g: Federal Republic of Germany (no company!): by country e.g: Coca Cola,
Airbus
Beschaffung
Produktion
Personal
GF
VertriebFinanzen
U.K.
Division
Deutschland
Division
USA
Division
Engineering EngineeringEngineering ProduktionProduktion
VertriebFinanzenVertriebFinanzen
Marketing Finanzen
Project Organization:Different Organizational Structures
Page 110
Source: The Coca Cola Company Annual Review 2011
Example of territorial division: Coca Cola Company
Page 111
Functional derivation structure:
e.g: Automobile manufacturers, many medium-sized production companies
Marketing &
Vertrieb
Entwicklung
und Konstr.
GF
Personal Finanzen
Rechnungs-
wesenControlling
Einkauf Fertigung
Vormontage Endmontage
Wareneingang
Lager und
Logistik
Prod.steuerung
Drehen,
Fräsen
Umformen
Q SStabsabteilung
Fertigwaren
Produktion
Lager
Project Organization:Different Organizational Structures
Page 112
Source: http://aktie.bvb.de/var/ezflow_site/storage/images/media/images/aktie/struktur/bvb-
geschaeftsbereiche-2014/29443-1-ger-DE/BVB-Geschaeftsbereiche-2014.png
Examples of functional derivation structures: Borussia Dortmund
Page 113
GF
B
A
C
D
PM
Formation of the project organization from the company
organization:
Page 114
Secondary organization
(project organization)
Projects are coordinated
by a superior project
manager
different characteristics:
weak, neutral, strong
Project team is removed
from the line
Staff Project Organization matrix project organization Pure project organization
Company organizes itself
through projects: each
employee is assigned to a
project
Secondary organization is divided into three different types:
Page 115
• High degree of flexibility in terms
of personnel deployment
• easy exchange and collection of
experiences about different projects
• No organizational change
• Responsibility of the project
remains as far as possible in the
line
Advantages
Disadvantages
++
- -
• Nobody feels responsible for the
project
• low reaction speed
• cross-organizational
• View made more difficult
• no real project team
Source : 1. Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.104, 2008
Staff Project Organization
Page 116
• Project manager and team feel
responsible for the project
• Clear responsibility and decision-
making authority for the project
manager
• flexible personnel deployment, no
utilization problems
• Continuity of the professional
further education, no loss of contact
to the line
• target-oriented coordination of
different interests
• Promotion of a holistic,
interdisciplinary approach.
Advantages
Disadvantages
++
- -
• Risk of conflicts of competence between line and project authorities
• Uncertainty among managers and employees ("servants of two masters")
• high demands on the readiness to inform and communicate
Source : 1. Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.107, 2008
Matrix Project Organization
Page 117
• efficient organization for major
projects
• clear responsibility and decision-
making authority of the project
manager
• fast reaction in case of
malfunctions
• high identification of the project
team with the project
• regardless of the influence and
arbitrariness of the line.
Advantages
Disadvantages
++
- -
• little personnel flexibility
• Recruitment and reintegration
after completion of the project
• Risk of authoritarian or non-team-
oriented leadership by the project
manager rather possible
Source : 1. Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.105-6, 2008
Pure Project Organization
Page 118
Projekt 1
MA 1
Projekt 2
Projekt 3
MA 1 MA 2 MA 3
MA 1 MA 2 MA 3
weak
neutr
al
str
ong
Projekt 2
MA 1 MA 2 MA 3
Differences between the characteristics of the weak, neutral and
strong matrix organization:
Page 119
Source : Vgl. PMBOK Guide, PMI, S. 28, 2008
Staff-Project-
Organizationweak neutral strong
Matrix OrganizationOrganization
Project
Features
Pure Project
Organization
Authority of the
project manager
Low /
none at alllimited
little /
medium
middle /
high
high /
nearly total
Resources Availability
Who controls the
project budgetLine Manager Line Manager mixed Project Lead Project Lead
Role of the project
managerpart-time
Administrative
employee for PM
limitedLow /
none at all
little /
medium
middle /
high
high /
nearly total
part-time full-time full-time full-time
part-time part-time part-time full-time full-time
Organizational models define the relationship between
primary and secondary organization
Influences of company organization on project organization forms:
Page 120
Source : 1. Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.62+67, 2008
2. Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.109, 2008
Degree of independence of the project:1
0% 100%
Staff-Project
Organization
Matrix-Project
Organization
Pure-Project
Organization
Example: Decision-making authority in a matrix organization:2
Project Organization:Different Organizational Structures
Page 121
Trend recommendations for forms of project organization by type of project:
Staff-Project-
OrganizationMatrix Organization
Pure Project-
Organization
• smaller, time-uncritical
projects with low risk
• Organizational
development projects or
interdepartmental
projects
• Many simultaneously
running and
interdisciplinary projects
• if several similar
projects are running
• Very complex, strategic,
risky and time-critical
projects
Suggestion
Criteria for selecting an organizational form
environmental dynamics
Qualification of personnel
corporate culture
Number and type of projects to
be processed simultaneously
Project specifics: type, novelty,
complexity, size, duration, etc.
There's no such thing as "the right solution."
Project Organization:Different Organizational Structures
Page 122
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Risk Management: Identification & Assessment4.1
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 123
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Risk Management: Identification & Assessment4.1
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 124
Purpose of project risk management
– (not only to) avoid risk
– recognize it
– price it and
– sell it
Project risk management
1. Identification
2. Assessment
3. Response
4. Documentation
Project Stakeholder & Risk Management
Risk Management: Identification & Assessment
Page 125
Imagine you are the project leader of one of the three projects shown below. Make a list of the risks which could occur.
Öresund BridgeInternational Sport Event Berlin Brandenburg Airport
Exercise: Risk Identification
Page 126
Step 1: project risk identification
Country Risk– Import restrictions, destruction,
technical restrictions– Political instability
Contract Risk– Risk sharing customer - client– Risk sharing with consortium
Customer Risk– Payment inability– Payment delay– Refused inspection approval
Administration Risk– Authorization– Customs, import– Visa, labor permit
126
Procedure Risk– New technologies– Licensing Procedure – System suppliers
Handling Risk– Work extent– Capacity / HR-qualification– Time limits– Engineering hours– Assembly– Logistic demands
Procurement Risk– Time limited parts– Quality critical parts– Interfaces– Quantities
Page 127
Step 2: project risk assessment
All project risks are characterized by the following three risk factors:
1. Risk event: precisely what might happen to the detriment of the project
2. Risk probability: how likely the event is to occur
3. Amount at stake: the severity of the consequences
Risk event status* = risk probability x amount at stake
*criterium value or ranking
Page 128
Step 2: project risk assessment through Delphi-method
Assess
• Representative expert team
• Risk quantification• Risk discussion• Cost assessment
Response
• Avoid• Reduce• Transfer• Accept
deliberately
Analyze
• Checklist• Morphologic Matrix• Hazop• Fault Tree (Cause
Identification)• FMEA (Failure Mode and
Effect Analysis)• Cause Consequence
p = probabilityv = value of loss or damageR = risk categories
Ri = p x v
Page 129
• Probability x Impact = Risk Hazard Rating
Step 2: project risk assessment
Page 130
Rating Percentage Cognition Ranking
Certain
AlmostCertain
Likely
Moderate
Unlikely
Rare
P1
P2
P3
P4
P5
P61%-10%
10%-30%
30%-50%
50%-70%
70%-90%
90%-99%
1
111
111
11
11
1
2 2
2
2
2
2
2
2
2
3
3
333
3
4
4
444
5
6
5
5
pro
bab
ility
1 Very High
2 High
3 Significant
4 Moderate
5 Low
6 Very Low
Risk Score Ranking
Impact6 5 4 3 2 1
Percentage 1%-10% 10%-
30%
30%-
50%
50%-
70%
70%-
90%
90%-
100%
Rating Insignifi
cant
Low Minor Mode-
rate
Major Catastro
phic
Costs < 1% 1%-3% 3%-7% 7%-15% 15%-
25%
>25%
Schedule < 7d 7-30d 30-90d 90-120d 120-
365d
> 365d
Quality
Scope
increasing consequences
increasing consequences
Qualitative Analysis Probability x Impact Matrix
Page 131
Step 3: response strategies to project risks (1/2)
Response Strategy Description
1. Avoid
Prevent
Avoid
• Protect project targets from risk impacts
• Avoid stipulations and conditions that create risks
• Add resources (personnel, equipment, consultants)
• Change schedule, procedures, study scenarios
2. Reduce
Mitigate
Neutralize
• Reduce probability and impact of risk
• Preventive measures instead of corrective
• Changes in processes
• Get third parties and other additional resources
involved
• Reduce complexity, perform additional tests
• Choose adequate partners and suppliers
Page 132
Step 3: response strategies to project risks (2/2)
Response Strategy Description
3. Transfer
Cover by insurance
Pass on to third
party
Divide and shift
• Consortium partners: establish penalties due to non-
performance or other contractual clauses
• Reconfigure suppliers‘ and subcontractors‘ contracts
4. Accept deliberately
• Accept the risk, following the LoA only when it is not
possible to eliminate, change or eliminate
• Monitoring of risk, allocation of contingencies
Page 133
Step 4: documentation of project risks
Risk ID XYZ
Type of risk
Classification
Work
package /
activity
Risk owner
Last update
Mitigation
Approaches
Trigger
Events
Contingency
plan
Project risk management
1. Identification
2. Assessment
3. Response
4. Documentation
Page 134
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Group Exercise II: Tower5.5
Cost Planning5.4
Ressource Planning5.3
Scheduling5.2
Structuring5.1
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 135
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Group Exercise II: Tower5.5
Cost Planning5.4
Ressource Planning5.3
Scheduling5.2
Structuring5.1
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 136
(Large) projects include a number of work packages that are difficult to manage
The purpose of structural planning is to avoid chaos
Clear project structure helps the project to become transparent
Project structuring is a prerequisite for:
– process planning
– scheduling
– resource planning
– cost planning
Task of project structure planning: Splitting the overall task into individual elements and
determining the relationships between these elements1 (hierarchies); but not sequences
(sequences).
Source : 1. Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.139, 2008
Project Planning
Structuring
Page 137
The classic approach is the "work package structure" - also known as "Work Breakdown
Structure" (WBS) or "Division of Work" (DOW).
– Basis for project planning
– Backbone for many project implementation activities:
Coding
reporting
assessment of progress
cost tracking
forecasts
job description
Responsibilities and contact information
Important: completeness, because it is the "plan of plans”
Bsp.: A380_TU_MA_SCH
Project Planning
Structuring
Page 138
Various structure plans:
Cost elementBOM element Project staff
overall project
Activity,
dependency
Top structuring level
Lowest structuring level
inte
rme
dia
te le
ve
ls
A: Object structure (by product)
B: Process structure (according to work packages, processes)
C: Cost structure (by accounts)
D: Organizational structure (by responsibility)
A B C D
Project Planning
Structuring
Page 139
Source : 1. Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.120, 2008
Example: Object-oriented project structure plan
Page 140
Source : 1. Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.120, 2008
Example: process-oriented project structure plan
Page 141
Program / Portfolio
Project 1
Subtask 1
Subtask 2
…
Work Package 1
Activity 1
Activity 2
Activity 3
…
Work Package 2
…
Source : 1. Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.123, 2008
Project hierarchies comparable with the file structure of the PC:
Page 142
Program
Project
Subproject
Task
Subtask
1
2
3
4
5
Work Package6
Program (Apollo)
Project (Trägerrakete, etc.)
System (Ebene 1, 2, n, etc.)
Subsystem (Antrieb, etc.)
Sub-subsystem (Motor, etc.)
Component (Düse, etc.)
DescriptionLevel Example: Appollo-Program NASA
Structure further subdivided:
Page 143
Rocket
Lauch-
ning
plat-
form
Load
capa-
city
Oper-
ationPM PA SE
1.
stage
2.
stage
3.
stage
Machine
unit
Cove-
ring
Soft-
ware
Check-
out
Test
satelliteMALE EALE
Integr.
testing
device
AITIntegr.
testsPM PA SE
Miscel-
laneous
Tools MALE EALETesting
deviceAIT Tests PM PA SE
Miscel-
laneousStruct.
Propu-
sionModule
Engine Fuel
Pres-
sure
system
Command
systemPM PA SE
Miscel-
laneousEALE
Testing
deviceAIT TestsLiquids
Other
devicesTools MALE
Water
reservoir
Engine
frame
Control
system
Thrust
frame
1.
2.
3.
4.
Abbreviations:
PM – Project Management
PA – Product Assurance
SE – System Technology
MALE – Mechanical ancillary launch equipment
EALE – Electrical ancillary launch equipment
AIT - Assembly / Integration / Testing
Elements of structure plans:
Page 144
Source : 1. Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.125, 2008
Responsi-
bility
Precon-
ditionalactivity list
Subproject 1 TPL1
Work package 1
Subtask 1 AG
Subtask 2 RL
Subtask 3
KM
1
RL 1,2
CodingDuration
in weeksNr.
1
2
3
4
5
… …7
A4T1M
2
7
3
2
Work package 2 HB6 8
Cost
[EUR]
Use of a structure plan:
Page 145
Mgmt.
Abt. A
Abt. B
Abt. C
AP
Subproject 1 Subproject 2
Project
AP AP AP AP AP AP AP AP AP
WBS as basis for project organization: Task structure and
organizational structure of a project
Page 146
Example: Plant construction project
del_ID title del_date
M.101 pump 01/07/01
M.201 coupling 03/07/01
M.204 gear box 05/07/01
M.206 air suction syst. 10/07/01
M.401 steel structure 05/07/01
M.031 control van 12/07/01
object plan
act_ID title start finish
W0712M01 installation pump 03/07/01 15/07/01
W0712M02 installation crane 10/07/01 20/07/01
process plan
del_ID act_ID
M.101 W0712M01
M.201 W0712M01
M.204 W0712M01
M.206 W0712M01
M.401 W0712M02
M.031 W0712M02
Install. Pump
01/07/96 08/07/96 15/07/96 21/07/96
Installation Crane
pump
coupling
gear boxair suction syst.
steel structure
control van
Assignment of objects
and processes
Example
Page 147
Example: Relationship WBS and Gantt-Chart
Page 148
A new mobile phone is to be produced. Split the project into a
– object-oriented (group 1)
– process-oriented (group 2)
Structure plan (with at least 25 elements)
Example: iPhone 10
Exercise "Project Structuring":
Page 149
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Group Exercise II: Tower5.5
Cost Planning5.4
Ressource Planning5.3
Scheduling5.2
Structuring5.1
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 150
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.161, 2008
Project Planning:
Scheduling
Scheduling (project flow planning) provides an overview of the organizational and
technical relationships within a project.
be examined:
– Dependencies between activities
– Possibilities for parallelizing activities
– necessary time intervals between the activities
– Interfaces between the work packages
Possible restrictions on scheduling
– Dates & Events
– resources
– expenses
Page 151
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.161, 2008
Project Planning:
Scheduling
The basis for scheduling is project structuring or the Work Breakdown Structure (WBS).
Work packages are put in an organizational and logical order
Depending on size and complexity, there are 3 different methods for scheduling:
– Lists
simple tools for easily manageable projects; project processes are arranged in logical sequence
– Gantt chart
Project processes linked to time axis; clear display of task dependencies, suitable for
manageable projects
– Network planning technique
known method for the analysis, description, planning, control and management of complex
project processes; activities are arranged in a meaningful order.
Page 152
Typical scheduling tools
• 3 typical tools for scheduling:
List Gantt Chart network plan
Activity networks Event network
Activity on node Activity on arrow Event on node
Page 153
Source : 1. Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.161, 2008
2. Foto: Wikimedia Foundation Inc., http://www.wikipedia.com
Scheduling with the help of lists - Example:
Page 154
Source : 1. Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.161, 2008
2. Foto: Wikimedia Foundation Inc., http://www.wikipedia.com
Scheduling using the Gantt chart (1910) - Example:
Page 155
Network planning technique: 3 main types of network plans
Operation node (AoN)
Operation arrow (AoA)
Event node (EoN)
network plans
Activity Net plan Event Net plan
process nodes process arrow event node
• Planning, time schedule and project progress
graphically clear (management information)
• Easy to understand
• Easy way to plan small projects with little effort
• Possibility to create overview plans of detailed
• Show routings
Advantages Disadvantages++ - -
• Simultaneous scheduling and scheduling
• Parallelization of activities and delay effects
not immediately apparent
• Flow logic not sufficiently represented
• Unsuitable for large projects.
Advantages and disadvantages of the bar chart:
Page 156
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.167+168, 2008
Project Planning:
Scheduling
Activity nodes (AoN)
– Activities are displayed as nodes, the relationships as arrows between the nodes; possibility to
record important information about activities (no., description, duration, FAZ, SAZ, FEZ, SEZ,
buffer, etc.)
Operation arrow (AoA)
– Operations are displayed as arrows (are the center), events as nodes; most important example:
"Critical Path Method" (CPM)
Event nodes (EoN)
– Events are displayed as nodes and relationships as arrows; events in the foreground (e.g.
milestones), clarity high, suitable if detailed information on the project is missing.
Basic concepts:
– Event
Description of a state (time), e.g: Milestones
– Activity
Sequence element (time span), e.g: Work package
Page 157
Relationships: Dependencies between activities
– Normal sequence (NF)
Operation B cannot start until operation A has been completed.
– Start sequence (AF)
Operation B cannot be started until operation A has been started.
– End sequence (EF)
Operation B cannot be completed until operation A has been completed.
– Jump sequence (SF)
Operation B cannot be completed until operation A has been started.
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.164-166, 2008
A
B
A BNF
- +A
B
A
B
NF - 3
A
B
NF + 3
A BAF A
B
A
B
AF - 3
A
B
AF + 3- +A
B
A BEF A
B
A
BEF - 3
A
B
EF + 3
- +A
B
A
B
A BSF A
BSF - 3
A
BSF + 3
- +A
B
Scheduling
Page 158
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.172, 2008
Project
Subproject 1
Subproject 2
Work package
Work package
Work package
Work package
process
process
process
process
process
project structure plannetwork
activities
process
Project Planning:
Scheduling
Procedure for creating a network:
– Design of logical relationships, splitting a
project into activities and/or events
Time analysis
– Estimation of process durations or durations
between events Critical path
Optimization
– usually not an optimal solution, iterative
process, because sometimes complex
interrelationships are not recognizable in the
first draft.
Page 159
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.173-176, 2008
Project Planning:
Scheduling
Time analysis:
– Earliest possible start time (FAZ)
– Earliest possible end time (FEZ)
– Latest possible start time (SAZ)
– Latest possible end time (SEZ)
Relative date calculation:
– Step 1: Forward calculation
Calculation of FAZ, FEZ
– Step 2: Backward calculation
Calculation of SAZ, SEZ
Page 160
Aktivität i Aktivität j
AF
SF
EF
NF
FAZ Frühester Anfangszeitpunkt
FEZ Frühester Endzeitpunkt
SAZ Spätester Anfangszeitpunkt
SEZ Spätester Endzeitpunkt
D Dauer (Tage)
GP Gesamtpuffer (Tage)
Z Verzögerung
NF Normalfolge
AF Anfangsfolge
EF Endfolge
SF Sprungfolge
backward
NF: SEZi = min(SAZj - Zij)
SAZi = SEZi - Di
AF: SAZi = min(SAZj - Zij)
SEZi = SAZi + Di
EF: SEZi = min(SEZj - Zij)
SAZi = SEZi - Di
SF: SAZi = min(SEZj - Zij)
SEZi = SAZi + Di
forward
NF: FAZj = max(FEZi + Zij)
FEZj = FAZj + Dj
AF: FAZj = max(FAZi + Zij)
FEZj = FAZj + Dj
EF: FEZj = max(FEZi + Zij)
FAZj = FEZj - Dj
SF: FEZj = max(FAZi + Zij)
FAZj = FEZj - Dj
Forward and backward scheduling (calendar-independent / date-
related):
Page 161
Aktivität i Aktivität j
AF
SF
EF
NF
backward
NF: SEZi = min(SAZj - Zij)-1
SAZi = SEZi – Di+1
AF: SAZi = min(SAZj - Zij)
SEZi = SAZi + Di-1
EF: SEZi = min(SEZj - Zij)
SAZi = SEZi – Di+1
SF: SAZi = min(SEZj - Zij)+1
SEZi = SAZi + Di-1
forward
NF: FAZj = max(FEZi + Zij)+1
FEZj = FAZj + Dj-1
AF: FAZj = max(FAZi + Zij)
FEZj = FAZj + Dj-1
EF: FEZj = max(FEZi + Zij)
FAZj = FEZj – Dj+1
SF: FEZj = max(FAZi + Zij)-1
FAZj = FEZj – Dj+1
FAZ Frühester Anfangszeitpunkt
FEZ Frühester Endzeitpunkt
SAZ Spätester Anfangszeitpunkt
SEZ Spätester Endzeitpunkt
D Dauer (Tage)
GP Gesamtpuffer (Tage)
Z Verzögerung
NF Normalfolge
AF Anfangsfolge
EF Endfolge
SF Sprungfolge
Forward and backward scheduling (calendar-dependent / day-
based):
Page 162
Forward Calc.:
Backward Calc.:
1
D = 3
2
D = 54
D = 4
Process -Nr.
Dauer (D)
Legende:
D = 6
3
Process 1
Process 2
Process 3
Process 4
1 2 3 4 5 6 7 8 9 10 11 12 130
Process 1
Process 2
Process 3
Process 4
1 2 3 4 5 6 7 8 9 10 11 12 130
FAZFAZ
Puffer
Puffer SAZ SAZ
SAZ
forward (NF)
FAZj = max(FEZi + Zij)+1
FEZj = FAZj + Dj-1
backward (NF)
SEZi = min(SAZj - Zij)-1
SAZi = SEZi – Di+1
Example for forward and backward calculation:
Page 163
buffer times :
total buffer (GP)
How far can an activity be postponed without delaying the end of the project
difference between earliest start time (FAZ) and latest start time (SAZ)
Free buffer (FP)
Time span by which an operation can be shifted from its earliest position without
affecting the earliest position of other operations.
GP
GP
FP
FP
t
Aktivität i, Dauer (D)
Aktivität i, Dauer (D)
Aktivität i, Dauer (D)
Aktivität i, Dauer (D)
FAZi=FEZh SEZh SAZi FEZi FAZj SEZi=SAZj
GPi = SAZi - FAZi
= SEZi – FEZi
FPi = min (FAZj - FEZi)
Project Planning:
Scheduling
Page 164
Market Research
Working day
Saturday or Sunday
(non working day)
May 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 29 30 31
SS 5
R =
C E
R =
Prototyping
FS -4
R =
Brief B
R =
Planning and Cost
G
R =
Marketing
I
R =
Design
H
J
R =
Design Approval
R =
Production 1st lot
K
ABasic Research
R =
DSpecification
R =
FDevelopment
R =
LSoD
R =
FS -4 SS 14
Project Planning:
Scheduling
FAZ Frühester Anfangszeitpunkt
FEZ Frühester Endzeitpunkt
SAZ Spätester Anfangszeitpunkt
SEZ Spätester Endzeitpunkt
D Dauer (Tage)
GP Gesamtpuffer (Tage)
Alle Anordnungsbeziehungen = NF 0 (Normalfolge),
wenn nicht anders vermerkt.
Basic Research
R = Ressourcen
FAZ D FEZ
SAZ GP SEZ
Vorgang
Page 165
Optimization possibilities of a network:
– Overlapping Work Packages (Fast Tracking)
– Compaction (Crashing)
– Technological measures
– Organizational measures
Advantages and disadvantages of network planning technology:
• Transparency of complex projects
• Realistic time planning, since calendar-
independent
• "Critical path" shows optimization potential
• Basis for project management / control
• Improved coordination through visualization
• Checking the flow logic
• Project complexity becomes visible
• Basis for resource and cost planning
Advantages Disadvantages++ - -
• Complex instrument - practice necessary
• Difficult to find the "right" level of detailing
• It must be possible to distinguish between
different species
• Networks do not represent an optimal solution
of the project flow and must be changed if
necessary.
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.179-180, 2008
Project Planning:
Scheduling
Page 166
Example 1 of a network (activity node):
Page 167
Example 2 of a network (activity node):
Page 168
Critical Path Method (CPM)1
– Optimization method for time and cost planning
– Representation using activity arrow network plan: ²
Source : 1. Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.169, 2008
2. Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.329, 2008
Critical path:
Where no free buffer
planed
Project Planning:
Scheduling
Page 169
Planning Milestones
Milestones2nd level planning
Network planning
Milestones1st level planning
Sett
ing
mile
sto
nes
Page 170
Source : http://globalwarmingissues.files.wordpress.com/2006/07/south-pacific-hammock.jpg
Hammock activities:
Simplified grouping of several activities between two processes or events;
e.g.: between 2 milestones
No relationships or hierarchies from WBS
Priority used for project reporting for management
Hammock Activity: Engineering
A
CE
F
D
B
Project Planning:
Scheduling
Page 171
Exercise "Network diagram technique" (1/2):
For a project with activities A to L, a schedule is to be developed with the help of an
activity node network. When does the project end (at the earliest, at the latest) if it begins
on September 1 (Monday) and no public holidays are taken into account? How large is
the total buffer? (day-related)
#ID D FAZ FEZ SAZ SEZ GP
A 7
B 1
C 10
D 7
E 10
F 10
G 15
H 7
I 15
J 5
K 20
L 1
Page 172
AF +5
NF -4
ABasic Research
R =
NF -4
AF +14
BBasic Research
R =
CBasic Research
R =
DBasic Research
R =
EBasic Research
R =
FBasic Research
R =
GBasic Research
R =
HBasic Research
R =
IBasic Research
R =
JBasic Research
R =
KBasic Research
R =
LBasic Research
R =
FAZ Frühester Anfangszeitpunkt
FEZ Frühester Endzeitpunkt
SAZ Spätester Anfangszeitpunkt
SEZ Spätester Endzeitpunkt
D Dauer (Tage)
GP Gesamtpuffer (Tage)
Alle Anordnungsbeziehungen = NF 0 (Normalfolge),
wenn nicht anders vermerkt.
Basic Research
R = Ressourcen
FAZ D FEZ
SAZ GP SEZ
Vorgang
NF Normalfolge
AF Anfangsfolge
EF Endfolge
SF Sprungfolge
Exercise "Network diagram technique" (2/2):
Page 173
Solution for the exercise "Network diagram technique" (2/2):
Page 174
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Group Exercise II: Tower5.5
Cost Planning5.4
Ressource Planning5.3
Scheduling5.2
Structuring5.1
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 175
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.189, 2008
Project Planning:
Resource Planning
Resource planning is closely related to scheduling
– efficient resource planning enables efficient scheduling
The tasks of resource planning include:
– Determination of resource requirements
– Optimization of the use of resources
...in terms of quantity and quality, with the aim of
bottlenecks
peak
loads
underloads
...be uncovered and eliminated.
The 4 M's belong to the resources:
– Man, Machine, Material, Money
Page 176
Quantitative and qualitative resource planning:
Typical process of resource planning:
Determination of resource requirements
Determination of available capacities
Comparison of capacity and demand
resource optimization
• Calculation of capacities in relation to resource
time (e.g. person-hours, machine hours, man-
days)
• Resource Usage Profile: Resources may be
required evenly across the entire activity or along
a profile.
Quantitative Qualitative
• What qualifications are required to perform this
task ?
• Who possesses this qualification ?
• Must the work take place in a team ? If yes,
does the team already exist (e.g. as a
department or as a project team) ?
• Which machines, which materials and aids are
required ?
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.190, 2008
Project Planning:
Resource Planning
Page 177
Requirements for resource planning:
– A number of activities
– A quantity of available resources
– a set of restrictions (constraints)
– a set of objectives (optimization criteria)
Resource Planning Restrictions:
– predefined flow logic
– specified deadlines
– Resource availability per time unit / total
– Divisibility of resources
– priority rules
– budgets
Allocate resources
to activities so
that restrictions
are met and
objectives are
met.
Project Planning:
Resource Planning
Page 178
Project Planning:
Resource Planning
Resource Planning: Personnel (Man)
– Don't forget: individual differences in performance
– team performance development
Rough planning: estimation of man days, without quality consideration
Detailed planning: Resource assignment on the basis of work packages (note
restrictions)
Special restrictions on personnel planning:
– Downtimes (vacation/illness)
– Organizational form (freedom of use)
Orientation of resource planning to capacity limits
– if exceeded → Time limit at risk in the event of
– underutilization → Economic viability hazard
Page 179
Resource optimization
– Deadline-oriented optimization: adherence to the deadline in the foreground; budget of secondary
importance
– Resource-oriented optimization: adherence to capacity limits and minimum budget; deadline shift
accepted
Resource optimization measures:
– Move Work Package
– Stretch work package
– Compress work package
– Share work package
Not always all measures possible!
Project Planning:
Resource Planning
Page 180
1 2 3 4 5 6 7
1 2 3 4 5 6 7
6
5
4
3
2
1
1 2 3 4 5 6 7
1 2 3 4 5 6 7
6
5
4
3
2
1
(1)
(1)
(2)
(2)
weeks
weeks weeks
weeks
Before optimization: After optimization:m
an-d
ays
ma
n-d
aysCapacity
limit
Capacity
limit
Examples of resource optimization measures: (here: compressing)
Page 181
1 2 3 4 5 6 7
1 2 3 4 5 6 7
6
5
4
3
2
1
1 2 3 4 5 6 7
1 2 3 4 5 6 7
6
5
4
3
2
1
(1)
(1)
(2)
Before optimization: After optimization:
(2)
Examples of resource optimization measures: (here: move)
weeks
weeks weeks
weeks
Capacity
limit
Capacity
limit
ma
n-d
ays
ma
n-d
ays
Page 182
1 2 3 4 5 6 7
1 2 3 4 5 6 7
6
5
4
3
2
1
1 2 3 4 5 6 7
1 2 3 4 5 6 7
6
5
4
3
2
1
(1)
(1)
(2)
Before optimization: After optimization:
(2)
Examples of resource optimization measures: (here: stretch)
weeks
weeks weeks
weeks
Capacity
limit
Capacity
limit
ma
n-d
ays
ma
n-d
ays
Page 183
1 2 3 4 5 6 7
1 2 3 4 5 6 7
6
5
4
3
2
1
1 2 3 4 5 6 7
1 2 3 4 5 6 7
6
5
4
3
2
1
(1)
(1)
(2)
Before optimization: After optimization:
(2)
Examples of resource optimization measures: (here: share)
weeks
weeks weeks
weeks
Capacity
limit
Capacity
limit
ma
n-d
ays
ma
n-d
ays
Page 184
100%
80%
60%
40%
20%
0% 20% 40% 60% 80% 100%
crew size increase above optimum
0%
efficiency
gross labor
cost increase production increase
total crew
unproductive labor cost
Effects of team enlargement:
Page 185
Relationship between the duration of an activity, the use of resources and the costs
incurred.
Acceleration costs:
Costs
TimeDmin Dn-2 Dn-1 Dn Dn+1 Dn+2
CDmin
CDn
Project Planning:
Resource Planning
Page 186
Manual Resource Planning: tabular resource plan
Page 187
Manual Resource Planning: Resource Plan as Gantt Chart
Page 188
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, 2008
Manual Resource Planning: Resource Usage Chart
Page 189
Start
A
B
C
D
E
F
G
H Ende
Aktivität Dauer Res. FAZ SEZ GP
A 5 3 0 12 7
B 4 2 0 4 0
C 6 4 0 11 5
D 7 4 4 11 0
E 4 1 5 16 7
F 5 3 11 16 0
G 7 5 11 22 4
H 6 2 16 22 0
Res.: Ressourcen (Manntage)
FAZ: Frühester Anfangszeitpunkt
SEZ: Spätester Endzeitpunkt
GP: Gesamtpuffer
Exercise: Resource Optimization
A network and the corresponding appointment data are given.
Page 190
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Wochen
Ma
nn
tag
e
Optimize the use of resources on the basis of the network (in several
steps).
Page 191
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
12
34
56
78
91
011
12
13
14
15
B HF
D
A
C
EG
Wochen
Ma
nn
tag
e
Solution: before optimization
Page 192
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Group Exercise II: Tower5.5
Cost Planning5.4
Ressource Planning5.3
Scheduling5.2
Structuring5.1
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 193
Tasks of cost planning:
– Ensuring economic efficiency
– Basis for target/actual and target/actual cost comparisons
– Cost planning determines the "target”
– Data basis for calculation of the project value contribution
The following terms play a role:
– Cost centers (where costs are incurred: for example, department X)
– Cost objects (for which costs are incurred: e.g. production of a product)
– Cost types (which costs are incurred: e.g. development, marketing, etc.)
– Direct / indirect costs (for example, costs with / without reference object; direct / overhead costs)
– Fixed / variable costs (independent / dependent on output quantity)Translated with
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.201, 2008
Project Planning:
Cost Planning
Page 194
L
$
fixed
costsvariable costs
total cost
L
$
variable costs
profits
contribution margin
contribution margin
variable costs
profits
fixed
costs
total cost
critical batch size
earnings
Break-even-point
L
$ variable costs are assigned to the
cost objects
Revenues that reduce the
variable costs are used for the cost
recovery of fixed costs
Further principles of cost accounting: contribution margin
accounting
Page 195
→ different times and
evaluation criteria
Start End Disposal
Project Operation
A B C D
t
A
B
C
D
before / at the beginning of the project: preliminary cost estimate / initial
calculation
during the project execution: interim calculation / current
project controlling
to / after the end of the project: historical cost analysis / final investment cost
analysis / evaluation
with consideration of operating costs and disposal costs:
Life Cycle Costing
Consideration of the project costs over the entire project life cycle:
Page 196
Calculation / planning of project costs:
– Cost estimation
– Parametric Calculation (top down)
– Detailed Calculation (bottom up)
Estimation methods:
– experienced experts,
– often surprisingly realistic
Parametric methods:
– Costs are often proportional to physical parameters, e.g.: m², m³, kg, etc., to check statistical
values!
Detailed methods:
– for detailed project planning (WBS), the calculation is based on cost types, in particular personnel,
material, machine, transport and other costs.
Start End Disposal
Project Operation
A B C D
t
Project Planning:
Cost Planning
Page 197
Ideally, the cost structure and WBS
are identical:
– Work package = cost center
Cost structure forms the basis for
detailed cost monitoring Project
Subproject 1
Subproject 2
work package
work package
work package
work package
250 T€
130 T€
20 T€
110 T€
8 T€
project structure plan cost plan
75 T€
Project Planning:
Cost Planning
Page 198
Cost breakdown structure (CBS)
Project
Part A
Part B
Engineering
Manufacturing
Transport
Assembly
250 T€
130 T€
20 T€
110 T€
8 T€
Project structure
plan
Cost plan
75 T€
man-hours Engineering Part A
material costs manufacturing Part A
direct labor costs manuf. Part A
overheads manufacturing Part A
freight costs
customs
Other expenditures for transport
labor costs assembly Part B
overheads assembly Part B
project management costs
contingencies
overheads Engineering Part A
project overheads
Project
Manufacturing
Engineering
Transport
Assembly
Page 199
60 000
40 000
20 000
120 000
100 000
80 000
140 000
160 000
engineering costs
material costs
Manufact. costs
test costs
total costs
month
15 000
0
0
0
15 000
1
25 000
10 000
0
0
35 000
2
5 000
30 000
20 000
0
55 000
3
0
5 000
25 000
5 000
35 000
4
0
0
0
10 000
10 000
5
45 000
45 000
45 000
15 000
150 000
60 000
40 000
20 000
Project Planning:
Cost Planning
Cost Structure Plan: Time
of occurrence of the
expenses
Cost curve (above): Costs
incurred per Month
Cost Cumulative Curve
(bottom): Accumulated Cost
Values over project duration
(S-curve)
Page 200
-
+
TIME SCHEDULE WITH
PAYMENT MILESTONES
100
80
60
40
20
JAN APR JUL OCT JAN APR JUL OCT JAN APR
Mio US$
1st Shipment
2nd shipment
CASH - IN
CASH - OUT
PROFIT
Foreign Currency
Portion
70% of shipment value
against documents
PAYMENT SCHEME
PRICE BREAKDOWN
... Screw pumps with
variable speed motors
3 units .... $ 70.000 ...
Cash Flow Management
Page 201
Different S-curve progressions show the dependency of the cost progression
on the scheduling (also with regard to earliest and latest dates).
Important information for project financing
$
t
a)
b)
Possible consequences:
Case a)
→ higher interest
→ lower deadline risk
Case (b)
→ lower interest
→ higher forward risk
Date of expenditure
Page 202
Example of cost planning visualization:
Page 203
Example: Project cost planning
Page 204
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Group Exercise II: Tower5.5
Cost Planning5.4
Ressource Planning5.3
Scheduling5.2
Structuring5.1
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 205
Group Exercise II: Tower
1. Team up in groups of 5
2. Get your Material (same as in EX. 1 but with more Spaghetti and without Marshmallow)
3. Task: “You should build a tower that is as high as possible (desired >100cm) and
beautiful as possible, that remains free for at least 20 seconds, and you should
make as much profit as possible. For this you are given basic conditions with the
respective costs and proceeds, so that you can make considerations.
4. Planning Phase (max. 20 min)
– How many Spaghetti’s?
The less the better
– Planned height?
– Planned building time?
– Drawing of the future tower!
5. Building Phase (max. 7 min)
6. Examination
Page 206
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Monitoring & Reporting6.4
Cost6.3
Schedule6.2
Performance6.1
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 207
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Monitoring & Reporting6.4
Cost6.3
Schedule6.2
Performance6.1
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 208
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.277, 2008
"Planning without control is pointless, control without planning impossible."
Control is a systematic process for determining deviations between planned
and comparative values.
w = reference value (project objective)
y = controlled variable (project status)
e = w - y = Control difference (setpoint/actual comparison)
u = manipulated variable (influence possibilities, activities)
z = disturbance variable (obstructive events)
controllerControlled
System
w ye u
z
Project Controlling:
Performance
Page 209
Project Controlling:
Performance
Performance monitoring comprises two fundamental aspects:
– Quantity
– Quality → Quality management in projects
Percentage evaluation of the performance progress on the basis of work packages:
– Work package completed / not started = 100% / 0%.
– Evaluation is problematic with intermediate status
Various procedures for assessing the progress of work:
1. Fixed percentage assignments
2. Subjective estimate (%)
3. Measurement based on a quantitative quantity (time, cost, quantity)
4. milestone method
Page 210
Project Controlling:
Performance
1. Fixed percentage assignments:
– 0 / 100 %: A work package is not valuated with 100% until it has been completed.
– 50 / 50 %: As soon as a work package is started, it is valuated with 50%, at completion with
100%.
– 15 / 85 %: As soon as a work package is started, it is evaluated with 15%, at completion with
100%.
Inaccuracies in evaluation are balanced across the work packages as a whole
Particularly suitable for short work packages with relatively low project risk
Recording effort: low
Method suitability must be checked on a project-dependent basis.
Page 211
Project Controlling:
Performance
2. subjective estimation (%):
Responsible person estimates cumulative percentage of total planned work
"Socially desirable" answer
Evaluate your own performance
– Risk of overoptimistic valuation is high
– “90% syndrome”
3. measurement using a quantitative quantity (time, cost, quantity):
Quantity: suitable quantities, e.g.: m³, tons, meters (countable results)
Costs: Suitable if costs are directly assigned to activities.
Time: suitable if continuous activities, without subdivision
– Proportionality evaluation, does not always correspond 100 % exactly to performance progress
– Applicability strongly depends on the concrete design of the work package
Page 212
Project Controlling:
Performance
4. Milestone method:
Agreement of milestones and corresponding percentage of progress development to evaluate
performance progress
Further method: Number of milestones achieved in relation to number of milestones still
outstanding (caution: relations)
– Exact procedure must be defined before project start
– Depending on the project, degree of differentiation individually adjustable
Page 213
Source : Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.161, 2008
The 90% syndrome.
Page 214
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Monitoring & Reporting6.4
Cost6.3
Schedule6.2
Performance6.1
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 215
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.290, 2008
Project Controlling:
Schedule
A realistic estimate of the expected remaining duration is possible on the basis of the
services still to be rendered.
Relationship between time and power not always proportional (25% of time ≠ 25% of
power)
Therefore, time progress (deadline control) necessary
→ Question about the remaining duration of the project
The three methods of scheduling form the basis of schedule control:
– Lists
– Gantt chart
– network
Another possibility:
– Milestone trend analysis
Page 216
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.291, 2008
Date control by means of date lists:
This method is only suitable for manageable projects, just as it is for
scheduling and deadline control.
List 1 Planned Duration Actual Reman.- Planned Probable
Duration durat. End date End date
Process 101 30 days 40 days 5 days 31.12.09 15.01.2010
Process 102 … … … … …
Process 103
…
continue in List 2,3
Project Controlling:
Schedule
Page 217
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S.291-2, 2008
% Work Completed
100%
80%
50%
0%
50%
0%
← additional column
Clear presentation in the event of any delays in
deadlines
Schedule control by means of a bar chart:
Page 218
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16.
1.1.
15.1.
1.2.
15.2.
1.3.
15.3.
1.4.
15.4.
1.5.
15.6.
1.7.
15.8.
1.9.
15.9.
1.10.
reporting periods →
milesto
ne d
ate
s
Deadline for milestone A
is met
A A A A A
BB
BB
B
CC
C
C
C
C
A
BDate for milestone B is
brought forward
Deadline for milestone C
Is delayed
Project Controlling:
Schedule
Milestone trend analysis
– development of milestones
over the reporting periods in
terms of deadlines
Page 219
Milestone trend analysis:
– the delay of mile stone
A will probably also shift B B B B B
A AA
A
Project Controlling:
Schedule
Page 220
B B B B
A A AA
BC C C C
C
Project Controlling:
Schedule
Milestone Trend Analysis:
– Problems have either surfaced
suddenly or have not been
seen before.
Page 221
B BB
A
A AA
B
C
C C C
C
B
Project Controlling:
Schedule
Milestone trend analysis:
– Problems were detected early on and
corrective measures had a positive
effect.
Page 222
Interpretation of milestone trend analysis
B B B B
AA
A
AB B
B B
A AA
A
BC CC C
C
BB B
B
AA A
A
B
C
C CC
C
Milestone A delays without influence on milestone B
Milestone A delays and causes delays of milestones
B and C
Corrective actions brought back milestone A on target
and thus B and C
Page 223
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Monitoring & Reporting6.4
Cost6.3
Schedule6.2
Performance6.1
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 224
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 296, 2008
Project Controlling:
Cost
Cost control serves to ensure project profitability in the course of the project
Cost variances should be detected as early as possible
The fundamental component of cost control is a comparison of the actual costs (actual
costs) with the planned costs (planned costs).
– Actual costs: as prompt as possible recording of the costs according to cost type per work
package; a large part of the actual costs results from the workload of the employees.
– Planned costs: include calculated costs + additional costs from possible contract changes
Frequent challenge: early cost transparency → decisive for controlling measures
Page 225
Source : Vgl. Handbuch Projektmanagement, J. Kuster et. Al, S.157, 2008
Comparison diagram of actual and target costs:
Page 226
ConclusionAll reasons for deviation are realistic and can therefore
never be ruled out. Therefore: Always keep an eye on
cost control!
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 300, 2008
Project Controlling:
Cost
Possible reasons for higher actual costs:
– Higher costs than originally planned
– Use of significantly more expensive employees than planned
– Additional services in the form of early completion of scheduled work
Possible reasons for lower actual costs:
– lower costs than originally planned
– Use of employees with lower hourly rates than planned
– a reduction in output compared with the plan
Page 227
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 300, 2008
Report dates:P
lan
ned
co
sts
in
TE
UR
:
1 2 3 4 5 6 7 8
900
800
700
600
500
400
300
200
planning
concept
analysis
Three possible cases:
Horizontal
Decreasing
Rising
Cost trend chart:
Page 228
140 %
120 %
100%
80%
60%
40%
20%
0%
0% 20% 40% 60% 80% 100% 120% 140%
time consumption
co
st
co
nsu
mp
tio
n
Planned costs
actual costs
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 300, 2008
Time/cost trend diagram:
Page 229
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 315, 2008
Earned Value Method
Previously control tools for each:
– Performance progress
– Tim e progress
– Development of costs
With the Earned Value method, these 3 variables are analyzed on a certain key date
The result of the analysis describes the actual project status achieved in relation to the
planned goal.
The method also makes it possible to forecast target achievement by the deadline.
Advantage:
– Analysis results can be evaluated graphically and displayed well
Disadvantage:
– Appropriate training and conversion measures must be introduced and enforced.
Page 230
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 309, 2008
Project Controlling:
Cost
For the Earned Value method, 3 cost parameters are initially important:
(Note: Application of the analysis on a key date t)
– Planned Value (PV) = Budgeted Cost of Work Scheduled (BCWS)
Planned costs for the planned activity according to the schedule
– Earned Value (EV) = Budgeted Cost of Work Performed (BCWP)
Planned costs for actual activity on key date
– Actual Cost (AC) = Actual Cost of Work Performed (ACWP)
Actual costs for the actual activity on the key date.
Page 231
Example 1 to illustrate the 3 cost parameters PV, EV and AC:
Process 1
Process 2
Process 3
Process 4
1 2 3 4 5 6 7 8 9 10 11 12 130
50€
Reporting date t of the Earned Value Analysis
250€
500€
100€
This results in the sizes PV, EV and AC:
PV = 50€ + 150€ + 250€ = 450€ = BCWS
EV = 50€ + 100€ + 125€ = 275€ = BCWP
AC = 60€ + 170€ + 100€ = 330€ = ACWP
PV
25%
100%
40%
EV
100€
60€
170€ AC
Project Controlling:
Cost
Page 232
Example 2 to illustrate the 3 cost parameters PV, EV and AC:
– The painter should paint the 4 walls of the office.
– Plan: 1 wall per day; 50 € (material costs + effort)
– At the end of the second day:
3 walls finished
Cost at 120€
This results in the sizes PV, EV and AC:
– PV = 50€ + 50€ = 100€ = BCWS
– EV = 50€ + 50€ + 50€ = 150€ = BCWP
– AC = 40€ + 40€ + 40€ = 120€ = ACWP
Difference between EV and AC (EV - AC) = Cost Variance (CV) = ∆ K
Difference between EV and PV (EV - PV) = Schedule Variance (SV) = ∆ L
Office
Project Controlling:
Cost
Page 233
Cost Variance (CV)
PDProject
Duration
Time
Costs
reference
date
PVBudgeted Cost of Work
Scheduled (BCWS)
ACActual Cost of Work
Performed (ACWP)
EVBudgeted Cost of Work
Performed (BCWP)
∆ t
∆ L
∆ K
Schedule Variance (SV)
BAC
Budgeted Cost
at Completion
performance
progress
Graphical representation of the Earned Value Method:
Page 234
Cost and performance variance:
– SV = EV - PV = BCWP – BCWS
– CV = EV – AC = BCWP – ACWP
Cost and performance index:
– Schedule Performance Index (SPI)
– Relation of the actual work performed to the planned work performed.
SPI = EV / PV = BCWP / BCWS
– Cost Performance Index (CPI)
– Relation of actual costs incurred to planned costs
CPI = EV / AC = BCWP / ACWP
≥ 0 OK!!!
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 312, 2008
≥ 1 OK!!!
≥ 1 OK!!!
Project Controlling:
Cost
Page 235
Clarification of the 3 cost variables PV, EV and AC on the 1st example:
Process 1
Process 2
Process 3
Process 4
1 2 3 4 5 6 7 8 9 10 11 12 130
50€
Reporting date t of the Earned Value Analysis
250€
500€
100€
PV = 450€ EV = 275€ AC = 330€
Calculation of SV, CV as well as SPI and CPI:
SV = EV – PV = -175€
CV = EV – AC = -55€
PV
25%
100%
40%
EV
100€
60€
170€ AC
SPI = EV / PV = 0,61
CPI = EV / AC = 0,83
Interpretation:
Over Budget
Behind Schedule
Project Controlling:
Cost
Page 236
Schedule Variance (SV)
(=Planabweichung)
Co
st
Va
ria
nc
e (
CV
)
(=K
oste
nab
we
ich
un
g)
- 1000
- 2000
- 3000
- 4000
- 5000
- 6000
1000
- 500- 1000 500 1000 1500- 1500- 2000
1.
Values in TEUR
2.
3.
4.
Example: Monitoring
Page 237
Exp.:
Monitoring1.20
1.16
1.12
1.08
1.04
0.82
0.84
0.88
0.92
0.96
1.00
CPI
SPI
0.98 1.02 1.06 1.10 1.140.920.88
Behind Schedule and
Underspent
Ahead of Schedule and
Underspent
Ahead of Schedule and
Overspent
Behind Schedule and
Overspent
CP
I =
Co
st
Pe
rfo
rma
nc
e In
de
x =
BC
WP
/AC
WP
SP
I =
Sc
he
du
le P
erf
orm
an
ce
In
de
x =
BC
WP
/BC
WS
1. 2.
Project Controlling:
Cost
Page 238
Project Controlling:
Cost
Forecast of further development:
– Estimate at Completion (EAC):
EAC = BAC / CPI
EAC = ACWP + (BAC-BCWP)
EAC = ACWP + PF*(BAC-BCWP)
Sample calculation for EAC:
– Assumptions:
BAC = 200.000 €; CPI = 0,9; ACWP = 120.000 €; BCWP = 100.000 €; PF = 0,9
EAC = BAC / CPI = 200.000 € / 0,9 = 222.222,22€
EAC = ACWP + (BAC-BCWP) = 120.000€ + (200.000€ - 100.000€) = 220.000€
EAC = ACWP + PF*(BAC-BCWP) = 120.000€ + 0,9*100.000€ = 210.000€
(PF = estimated “Performance Factor”)
Page 239
Planned end
of project
Time
Costs
reference date
PVAC
EV
BAC
EAC
EACt
Graphical representation of the Earned Value Method:
Page 240
BAC = Budgeted Cost at Completion
BCWS = Budgeted Cost of Work Scheduled
ACWP = Actual Cost of Work Performed
BCWP = Budgeted Cost of Work Performed
(= Earned Value EV)
AV = Accounting Variance = BCWS - ACWP
CV = Cost Variance = BCWP – ACWP
(negative value means budget overrun)
CPI = Cost Performance Index = BCWP/ACWP
EAC = Estimate At Completion*)
VAC = Variance At Completion = BAC – EAC
PD = Project Duration
SV = Schedule Variance = BCWP – BCWS
(negative value means behind schedule)
SPI = Schedule Performance Index = BCWP/BCWS
EPD = Estimated Project Duration = PD/SPI
*) frequently used Formulas for EAC
EAC = BAC / CPI
EAC = ACWP +(BAC-BCWP)
EAC = ACWP + PF *(BAC - BCWP)
(PF = estimated “Performance Factor”)
All abbreviations and terms in English:
Page 241
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 316, 2008
Project Controlling:
Cost
Critical Notes on the Earned Value Method:
– Proportionality of service and costs is assumed, therefore the project must be checked to see
whether the services to be rendered are (approximately) proportional to the costs.
– Frequent revision of plans makes analysis using the Earned Value Method more difficult
However, these challenges also apply to other methods of project control and
management
Page 242
Exercise on the Earned Value Method: see worksheet
#
ID
Duration
in days
Resources
(men days per
time unit)
Cost of
Resource
per unit in €
Budgeted
Cost/in €
(BAC)
% complete
planned at
day 48 BCWS
% complete
actual at day
48 BCWP
Actual
Cost
(ACWP)
A 7 3 100 100 100 2100
B 1 1 100 100 100 100
C 10 3 100 100 100 4000
D 7 2 100 100 100 1400
E 10 5 100 100 100 7000
F 10 5 100 100 100 5500
G 8 3 100 25 0 4000
H 15 1 100 80 20 0
I 15 2 100 0 0 0
J 5 1 100 0 0 0
K 20 10 100 0 0 0
L 1 0 100 0 0 0
Total Cost
Page 243
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Monitoring & Reporting6.4
Cost6.3
Schedule6.2
Performance6.1
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 244
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 251, 2008
Project Controlling
Monitoring & Reporting
The success of a project depends to a large extent on its success:
– the right people
– the right information
– at the right time and at the right intervals
– in the right quality and to the right extent / level of detail
– with the help of the right medium to make the information available to the Commission.
The main objectives of information management are:
– Support of the cooperation of all persons involved
– Detection of changes / problems as early as possible
– Basis for delegation / coordination of project tasks
– Timely provision of decision-relevant information
Page 245
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 252, 2008
purposeMonitoring the
Activities and
overall project
Report on
Conclusion of a
Activity / Phase
/Overall project
Information about
problem cases
Public and
Authorities, internal
Project Marketing,
motivation
reporting periodsP-Team: weekly;
Management and
Customer: monthly
report recipient
final reportstandard report
(Status Report)special report PR report
not regular
but
event-driven
For serious
Problems and
upon request
quarterly or for
special events
P-manager,
project team,top-
Management,
client
P-Management,
Top management,
client
P-Management,
possibly top-
Management,
Internal or
public
Project Controlling
Monitoring & Reporting
The main objectives of information management are: (continued)
– Creation of acceptance and participation of those affected by the project
– Securing the acquired project knowledge for further projects
Overview of possible report types:
Page 246
Use of information
by CEO, customer, PM team,
etc.
TYPE
Information, such as costs,
dates, resources, etc.
FORMAT
the information, such as selection,
sorting, aggregation, etc.
Status Project 2007
Schedule:
Budget:
Quality:
+-
Trend
Project view
1 2 3 4 5 6 7 8 9 10
Phase 1Project 1
Project 2
Phase 2
Phase 3
1. identification of the need for information: 2. definition of monitoring & reporting
Monitoring & Reporting procedure:
Page 247
Project Controlling
Monitoring & Reporting
Selecting data means:
– show only selected data, e.g.: only engineering activities, or activities of supplier XY, or only
milestones
Sorting data means:
– show all data, but sorted by
ascending start dates (earliest start date)
Activities ascending by total buffer
The project structure, such as by phase or product structure
Aggregating data means:
– Display only totals values for a group of data, such as engineering activities in only one bar, or all
production costs only as one number.
Page 248
Project Controlling
Monitoring & Reporting
Aspects of project monitoring:
– Technology and performance parameters (do the achieved values of the performance parameters
correspond to the specification?)
– Deadlines (are milestones and deadlines met?)
– Costs (can the project be realized with the planned budget?)
– Resources (will there be bottlenecks, will all resources be needed?)
Success criteria:
– "technically in order".
– "on time" and
– "on budget"
Page 249
Milestones
2nd level planning
Network planning
Milestones
1st level planning
Planning levels and report levels
Page 250
Status Project 2000
Schedule:
Budget:
Quality:
+-
Trend
1.1. 1.2. .... ....
M T A.:
M 1
M 2
Bemerkungen:
Project view1 2 3 4 5 6 7 8 9 10
Phase 1 Project
1
Project 2
Project 3
Phase 2
Phase 3
RessourcenData date
Dep.: 1
Dep.: 2
Dep.: 3
Example: Monitoring
traffic light report
Milestone Trend Analysis
Project progress overview
use of resources
Page 251
Schedule Variance (SV)
(=Planabweichung)
Co
st
Va
ria
nc
e (
CV
)
(=K
oste
nab
we
ich
un
g)
- 1000
- 2000
- 3000
- 4000
- 5000
- 6000
1000
- 500- 1000 500 1000 1500- 1500- 2000
1.
Values in TEUR
2.
3.
4.
Example: Monitoring
Page 252
1.20
1.16
1.12
1.08
1.04
0.82
0.84
0.88
0.92
0.96
1.00
CPI
SPI
0.98 1.02 1.06 1.10 1.140.920.88
Behind Schedule and
Underspent
Ahead of Schedule and
Underspent
Ahead of Schedule and
Overspent
Behind Schedule and
Overspent
CP
I =
Co
st
Pe
rfo
rma
nc
e In
de
x =
BC
WP
/AC
WP
SP
I =
Sc
he
du
le P
erf
orm
an
ce
In
de
x =
BC
WP
/BC
WS
Bu
dg
ete
d C
ost o
f W
ork
Pe
rfo
rme
d (
BC
WP
)
Actu
al C
ost o
f W
ork
Pe
rfo
rme
d (
AC
WP
)
1. 2.
Example: Monitoring
Page 253
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 254
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 317, 2008
Introduction to project completion
By definition, a project has a beginning and an end.
In practice, a systematically planned project end is less common than an orderly project
start due to the following possible factors:
– Project team members are usually directly involved in new projects.
– Systematic project completion is perceived as formalism
– Project is tacitly transferred into line (especially if further support plays a major role)
– If the project fails, no one wants to talk about it much yet.
– No clear closing milestone set to begin
– Internal clients postpone final meeting until project "dissolves
Page 255
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 318, 2008
Overview of project completion
Systematic approach to project completion:
– An analysis of the entire project process; it provides insights for future projects of this kind.
– enable participants to conclude the event both emotionally and in terms of content
– Giving project staff appreciation and feedback for their work, which has a positive effect on
motivation for the next project
Page 256
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 319, 2008
Processes of the project completion phase
Sub-processes of project completion (1/4):
– Transition and maintenance plan:
Future use of resources (MA, material resources, computer equipment, offices, copiers, unused
material)
Maintenance plan: systematic support of the product or project result (e.g.: software ->
maintenance, further development)
– Final acceptance of the project results:
Acceptance test (verification of function/requirements)
Product acceptance report (description of results and possible additional demands)
Arrangements/agreements for future deployment phase (possible further services will be
regulated)
Page 257
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 319, 2008
Processes of the project completion phase
Sub-processes of project completion (2/4):
– Project evaluation:
To what extent were project objectives achieved? (data evaluation, questionnaires)
key figures
Causes of plan variances
Page 258
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 327, 2008
Processes of the project completion phase
Sub-processes of project completion (3/4):
– Final discussion within the team:
Strategic and operational project goals achieved?
Customer or client
Project management or project
Possible consequences of the experiences
Open tasks
– Final discussions with key stakeholders:
Discussion of project results and target achievement
Review of project progress
Exchange of experience regarding cooperation
Possible follow-up activities
Page 259
Source : Vgl. F.X. Bea, S. Scheurer, S. Hasselmann, Projektmanagement, S. 330, 2008
Processes of the project completion phase
Sub-processes of project completion (4/4):
– Final report and completion of the project documentation
Distribution to the most important project participants (project management, client,
management)
Project completion report is not sufficient for final documentation: Project management/project
progress and project results incl. accompanying documents
Possible structure of the final documentation:
1. Introduction
2. Diagnosis of project management
3. Diagnosis of the project results
4. Overall assessment
5. Transition and maintenance plans
6. Findings and consequences for the future
Page 260
Lessons Learned - practical example
Page 261
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Group Exercise III: Scrum8.4
Real Life Example8.3
Factory Scrum8.2
Basic`s8.1
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 262
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Group Exercise III: Scrum8.4
Real Life Example8.3
Factory Scrum8.2
Basic`s8.1
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 263
High dynamics and complexity require a new management approach
for the efficient control of factory planning projects.
Framework for factory planning project
Factory Scrum for efficient project
planning & control
Dynamics & complexity in projects
Iterative instead of sequential planning
Frequent changes in premises
Dynamic
Interdisciplinarity of planners
Several subproject teams
Complexity
Rough structuring of a factory
planning project
The Factory Scrum process represents the transfer of the agile project management
framework "Scrum" to factory planning.
Page 264
Ob
jec
t
Analogy: Factory Planning - Software Engineering
Factory for the transformation of
material
Resources or organizational units
networked to form a process chain
Sequence of operations that manipulate
data
Factory Planning Software Engineering
Re
qu
ire
me
nts
for
the
ob
jec
t
Ch
ara
cte
ris
t
ic's
of
Pla
nn
ing
Data transformation software
High adaptability
Exact dimensioning of capacities
Reconfigurable software that can be
adapted to changing requirements
Alignment of the software to user
requirements
Large scope of planning objects
Strong interdependencies of planners
Project-specific procedure
Distributed Planning
Successive concretization
Use case based approach
Many interfaces between the planning
objects
Distributed Creation
Successive concretization
Source: Dissertation Bergholz, 2005
Challenges in factory planning projects and in the area of software
engineering are comparable
Page 265
Classic project procedures lack the flexibility to react to
unpredictable events.
"Experience shows that it is usually utopian to
complete projects as planned."
"A closer look at projects that encounter significant
problems [...] reveals that complex problems can no
longer be solved with routine knowledge or classical
project management methods.
"The environment is dynamic and developments can
hardly be foreseen with conventional, linear thinking,
as proven patterns and constellations are usually
missing.
Example: Waterfall model
Further examples
• Rational Unified Process
• V-model
Traditional Process Models in Software Development
A highly complex development process and a highly dynamic project environment required
a new project management approach in the area of software engineering.Source: Litke, 2004
Page 266
Highly complex development processes require the right
management style: Empirical process control as a solution?
Stacey matrix as decision aid
What is the right
management style in a
complex world?
The best fit for complex questions is empirical process control, with which decisions are
made on the basis of experience.Source: Stacey, 2002
Empirical
process control
(e.g. Scrum)
chaotic
simpelcomplicated
com
plic
ate
d complex
known unknown
kn
ow
nu
nkn
ow
n
What-AxisObjectives & Requirements
So
lutions
How
-Axis
„Triage“
„Just do it!“
Page 267
Basic principles of agile software development
Transparency:
– The progress and obstacles of a project are recorded daily and are visible to all.
Review:
– Product functionalities are delivered and evaluated at regular intervals.
Adaptation:
– The product requirements are not defined once and for all, but are reassessed after each delivery and
adapted as required.
The basic principles of agile software development have been
derived from the agile manifesto.
Agile Manifesto (u.a. Ken Schwaber, Jeff Sutherland – 2001)
1. People and interactions are more important than processes and tools.
2. Functioning software (problem solving) is more important than comprehensive
documentation.
3. Cooperation with the customer (in project) is more important than contract negotiations.
4. Responding to change is more important than adhering to a plan.
Basics of agile software development
Page 268
Scrum is a simple project management framework based on three
pillars of empirical process control
Sprint Sprint Sprint Sprint Sprint
Self-organizing Scrum
Team
Transparency
Time
Create transparency
Minimize risks
Time
Risk
Customizability
Time
Being able to adjust in
short iterations
transpa
rency
revie
w
custo
miz
ation
Scrum
Trust
Scrum theory
Page 269
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Group Exercise III: Scrum8.4
Real Life Example8.3
Factory Scrum8.2
Basic`s8.1
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 270
Page 271
Navigator ~ Scrum Master
Captain ~ Chief
Helmsman ~ Product Owner
Self-organizing team
Page 272
The Scrum Framework consists of three elements: Team, Events and
Artifacts
Task board
Scrum-Events
Sprint
Sprint Planning
Daily Scrum
Sprint Review
Sprint Retrospective
Product Owner
Planning team
Scrum Master
(Stakeholder)
Scrum-Team
Factory Scrum
Product Backlog
Sprint Backlog
Increment
Scrum ArtifactsIncrement
改善
Kaizen
Sprint
Backlog
VisionSprint
Review
Sprint
Planning
Sprint
Retrospective
Product
Backlog
Page 273
In the Scrum process of agile factory planning, three main roles are
distinguished
Tasks and responsibilities of the roles in the Scrum team
Responsible for the end product
(value maximization)
Responsible for the
requirements of the customer
Deputy of the client
Management of the Product
Backlog
Definition and prioritization of
the product characteristics to be
developed in each case
Product Owner
Self-organizing, interdisciplinary
team
3-9 members
Execution of the tasks defined in
the sprint backlog Finished
increment at the end of a sprint
("done")
Independent planning of the
product features to be delivered
incl. capacity estimation
Planning Team
Ensures that Scrum is applied
correctly
Serves the planning team as
moderator (Servant Leader)
Works with the Product Owner
to promote the interests of the
customer and mediates
between team and stakeholders
Scrum Master
Can also be part of the planning
team at the same time
Page 274
Five events structure the way of working in the Scrum process and
are a formal opportunity for review & adjustment
Sprint
Inkrement
Product
Backlog
Sprint
Planning
Sprint
Backlog
Vision
Taskboard
Sprint
Review
改善
Kaizen
Sprint
Retrospektive
At the heart of Scrum: Enables empirical, iterative process
Time frame in which a finished ("Done") product increment is
developed (usable and potentially deliverable to customers)
Time-Box: Maximum one month
Includes all other events that provide a formal opportunity for
review and adjustment:
Sprint Planning
Daily Scrums
Development and planning work
Sprint Review
Sprint Retrospective
New sprint starts immediately after completion of the previous
one
Page 275
Five events structure the way of working in the Scrum process and
are a formal opportunity for review & adjustment
Sprint Planning
Inkrement
Product
Backlog
Sprint
Planning
Sprint
Backlog
Vision
Taskboard
Sprint
Review
改善
Kaizen
Sprint
Retrospektive
Determination of the sprint target (orientation for the planning
team)
Planning the work for the upcoming Sprint
Time-Box: Maximum 8 hours (for one month sprint)
Input for the meeting:
Product Backlog & Planning Module Map
Current product increment
Capacity & efficiency of the planning team
Planning team creates Sprint Backlog by selecting
Requirements from the Product Backlog
Planning information from the planning module map
Planning team develops implementation plan (planning tasks)
Product Owner describes target and product backlog entries
Scrum Master acts as moderator
Product
Backlog
Sprint
Planning
Sprint
Backlog
Planungs-
module
Page 276
Five events structure the way of working in the Scrum process and
are a formal opportunity for review & adjustment
Daily Scrum
Inkrement
Product
Backlog
Sprint
Planning
Sprint
Backlog
Vision
Taskboard
Sprint
Review
改善
Kaizen
Sprint
Retrospektive
Daily meeting of the planning team to synchronize and
schedule work for the next 24 hours.
Time box: 15 min
Always at the same time in the same place
Three key questions to review progress in the team:
What did I do yesterday to help the planning team achieve the sprint
goal?
What will I do today to help the planning team achieve the sprint goal?
What obstacles do I see that are preventing the planning team from
reaching the sprint goal?
Critical review and customization meeting
Scrum Master coaches the planning team in the
implementation of the Daily Scrum
Taskboard
Page 277
Five events structure the way of working in the Scrum process and
are a formal opportunity for review & adjustment
Sprint Review
Inkrement
Product
Backlog
Sprint
Planning
Sprint
Backlog
Vision
Taskboard
Sprint
Review
改善
Kaizen
Sprint
Retrospektive
Final meeting of a sprint to review the achieved results and
adjust the product backlog if necessary
Time-Box: Maximum 4 hours (for one month sprint)
Checking the finished ("Done") product increment
Joint discussion of the results and elaboration of what to do
next
Participants:
Scrum Team
Important stakeholders invited by the product owner
Result: Over processed Product Backlog
Inkrement
Product
Backlog
Sprint
Review
Page 278
Five events structure the way of working in the Scrum process and
are a formal opportunity for review & adjustment
Sprint Retrospective
Inkrement
Product
Backlog
Sprint
Planning
Sprint
Backlog
Vision
Taskboard
Sprint
Review
改善
Kaizen
Sprint
Retrospektive
Meeting for the Scrum team to check itself out
Time-Box: Maximum 3 hours (for one month sprint)
Between Sprint Review and Sprint Planning
Scrum-Team reflects what went well or bad in the past sprint
regarding people, relationships, processes and tools.
Identification of improvement measures (Kaizen-Item) and a
plan for their implementation
Scrum Master participates as a full team member (responsibility
for continuous improvement)
Inkrement
Sprint
Planning
改善
Kaizen
Sprint
Retrospektive
Page 279
Artifacts serve to plan and prioritize tasks in the project and create
transparency about essential information.
Item Detail Priority
As a worker, I don't want to have to walk more
than 10 m between provision and machine.
… 2
As a production supervisor, I always want to know
where an order is currently located.
… 1
… … …
Product Backlog (catalogue of requirements)
Inkrement
Product
Backlog
Sprint
Planning
Sprint
Backlog
Vision
Taskboard
Sprint
Review
改善
Kaizen
Sprint
Retrospektive
Prioritized and estimated list of factory requirements:
Prioritized: Most important requirements with clearer wording and greater
depth of detail first
Estimated: Each requirement is estimated with an effort
Description in the form of user stories
e.g. "As a user of the app, I want to be able to pay by credit card."
Stakeholder Vision and Planning Modules as Essential Input
Continuous review and adjustment in the course of sprints on the
basis of newly gained knowledge (living document)
Responsible: Product Owner
Product
Backlog
Vision
Planungs-
module
Page 280
Artefacts serve to plan and prioritize tasks in the project and create
transparency about essential information.
Sprint Backlog (planning task catalog)
Item Sprint Task
As a worker, I don't want to
have to walk more than 10 m
between provision and
machine.
Dimensioning of the staging areas
Arrangement of the provisioning areas in
relation to machines
…
Inkrement
Product
Backlog
Sprint
Planning
Sprint
Backlog
Vision
Taskboard
Sprint
Review
改善
Kaizen
Sprint
Retrospektive
Contains the product backlog entries selected for the sprint and the
planning information to be generated (planning module map).
Additional detailed implementation plan (planning tasks) to achieve
the sprint target and progress control (task board)
Planning team selects in Sprint-Planning depending on available
capacity
prioritized requirements from product backlog and
from the planning module map.
1 KAIZEN item for process improvement from a sprint retrospective.
Central document to review progress in the Daily Scrum
Continuous adaptation in sprint mode
Responsible: Planning team
Task board
Sprint
Backlog
Page 281
Artefacts serve to plan and prioritize tasks in the project and create
transparency about essential information.
Increment
Inkrement
Product
Backlog
Sprint
Planning
Sprint
Backlog
Vision
Taskboard
Sprint
Review
改善
Kaizen
Sprint
Retrospektive
Finished result from the planning tasks completed in the sprint and
the results from previous sprints
Finished ("Done") product feature, which is in principle usable
Increment can be inspected and thus supports empiricism.
Vision of the factory is implemented step by step
Increment
Page 282
The Scrum Framework consists of three elements: Team, Events and
Artifacts
Factory Scrum
Increment
Product
Backlog
Sprint
Planning
Sprint
Backlog
Vision
Task board
Sprint
Review
改善
Kaizen
Sprint
Retrospective
Planning
modules
Planning
modules
Page 283
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Group Exercise III: Scrum8.4
Real Life Example8.3
Factory Scrum8.2
Basic`s8.1
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 284
Practical Example 1: Factory Planning for a Fun Car
ProducerComplex Processes Efficiently Managed
Project description and tasks
Development of the long-term vision for the company
headquarters in Canada
Visualization of the vision in a 3D film
Baseline situation
Team of 2 scientific staff members and 10 student, decentralized
staff members, changing team members
High degree of dependency and interface of the individual trades
(e.g. topography and lower edge of building)
Frequent adaptation requests of the client (high dynamics) and
time pressure
© WZL Projektbeispiel
© WZL Projektbeispiel
Page 285
The 3D model was constructed decentral and in parallel in individual
trades with numerous interfaces to each other.
topography
Roads and paths
buildings
connections
Gates and entrances
pathways
Machines
Height offsets
© WZL Projektbeispiel
Page 286
An agile project management approach enables efficient processing
in a turbulent project environment
Definition of the
specifications sheet
Specifications sheet
of the Sprint
Project
Organization
Definition of two subproject teams; identification and definition of interfaces to
each other
Clarification of the client's general expectations of the result
Definition of deliverables that must be "passed" at the end of each sprint.
Sprint
Weekly distribution and autonomous processing of tasks on a weekly basis
within the sub teams
Scrum Daily coordination within the subproject teams (in persona or via TeamViewer)
Scrum of Scrums
Half-weekly synchronization of the subproject teams (in persona) incl. project
management
Sprint Review Joint review of the results after one week
Page 287
Practical example 2: Innovative production strategy OEMHigh speed
and fast adaptation in an agile team
Objective
Process design and implementation of an innovation-promoting
organizational and work structure
Development of an innovative, trend-setting production strategy
including disruptive technologies
Challenges
Development and adaptation of a Scrum-based working model in
a hardware environment
Agile change in the project team and at interfaces in the company
organization (classic line structure)
Development of a production system is complex
An interdisciplinary team of specialists is required
High speed required for fast implementation
Development in a dynamic environment of disruptive
technologies must be flexibly adaptable.
Future production system
Time
Technology
performance
Sprint Sprint
Page 288
The agile working mode Scrum was introduced and established for
the methodical approach of the project.
Scrum Master
Responsible for the understanding and
correct implementation of Scrum methods
Support in setting up a concept team
Moderator for Scrum events
Removal of obstacles
Synchronization of concept team and
environment
Concept team
Experts from various specialist
departments
Interdisciplinary, autonomous team
Conceptual work on content
Develops "turnkey" results in each sprint
(concepts, enablers...)
Sprint Review
Scrum Master
Konzeptteam
Product Owner
Legende:
Rolle
Artefakt
Prozess
Information
Product
Vision
Product
Backlog
Sprint
Backlog
Product
Increment
Product Backlog
Definition Product Backlog
Refinement
Daily Scrum
(15 min)
Sprint Planning
Sprint
(4 Wochen)
Product Owner
(Scrum Master) Product Owner
(Scrum Master)
Konzeptteam
(Scrum Master)
Konzeptteam
Scrum Master
Konzeptteam
Product Owner
Implementation of Scrum-Framework in the project
Page 289
The development of the production system was developed, checked
and adapted in 4-week sprints.
bre
ak
thro
ug
h g
oa
ls
pro
du
cti
on
sys
tem
Product Backlog (list of requirements)
Stakeholders (various top management bodies)
Dis
rup
tio
n
Development of production system
Industrialization on test area
Inn
ova
tio
n
Page 290
Sprint
(4 Wochen)Konzeptteam
Review & Adjustment is a core element of the Scrum methodology to
quickly gain experience
Idea
Use of a promotion concept analogous to an "Airport
& Parcel" system for the logistics backbone
Sprint backlog
Draft rough concept logistics backbone in the project
Identification of possible suppliers
Inquiry of systems
Evaluation of the systems with regard to area, costs
and flexibility
Outcome
Review of the concept idea after a 4-week sprint
Concept rejected in a qualified manner, as targets
not sufficiently met
Page 291
Lessons learned - The Scrum process must be internalized by all
parties involved.
Progress visible to all at all times
Obstacles & conflicts are recognized early
Transparency
Short, iterative planning cycles
Fast, visible results
Knowledge through experience (empiricism)
Fast adaptation to changes (fail fast)
Self-organizing teams
Parallel planning in decentralized teams possible
Responsibility empowers employees and
improves results
Only the team result counts, no competition
among team members
But...
... Rethinking and discipline in
implementation are required.
... Employees have to get
involved with Scrum and take
responsibility.
... Communication at the
interfaces of the planning
teams is crucial.
Page 292
Agile Project management
Key Learnings
The changing environment of factory planning places increasing demands
on project management.
Successful project management requires extensive planning prior to
project implementation.
When setting up project teams, numerous factors must be considered
(structural, situational, group dynamic, personal).
Roles and responsibilities must be clearly defined in the project
A project charter regulates the basic cooperation within the project and
provides support in conflict situations.
Schedule and cost control are elementary components
Agile project management is a software development approach whose
principles can be well applied in factory planning.
The use of Factory Scrum enables efficient management of complex
projects
Self-organizing teams achieve project goals in less time with lower
planning costs and improved planning results.
Page 293
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Group Exercise III: Scrum8.4
Real Life Example8.3
Factory Scrum8.2
Basic`s8.1
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 294
Group Exercise III: Scrum
1. Team up in groups of 5
2. Try to roll as many paper beads in 1,5 min as you can
3. Than
– Guess how many of these paper beads you can transport
through all team member hands in 2 min
4. Try it out
– Beads that fell to the ground are rejects
5. Asses your result and start the next circle from point 1. to
5. within 4 min after the counting
Repeat this 3 times
Page 295
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 296
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.39
Multi-project
management
(management through
projects)
Lead control loops of the project management*
Page 297
Multi-project management:
"organizational and procedural framework for the management of several
individual projects" ( cf. DIN 69901-5)
Source.: vgl. Dammer, Gemünden (2005): Studie zum Multiprojekt-Management 2005. TU Berlin.
Program management:
Management of several
projects with a common,
overarching goal
(temporary character)
Project Portfolio Management:
Analysis and optimal mixture of
projects within the given
conditions (such as customer
concerns, strategic goals or
available resources)
(permanent character)
Definition and delimitation of multi-project management
Page 298
* Source: Roland Gareis & Martina Huemann, Project Management Group,
WU Vienna University of Economics & Business
Optimized & continuous
process improvement:
delivering business strategy
& adding value
Initial
Repeatable
Defined
Managed
Optimized
Level 1
Level 2
Level 3
Level 4
Level 5
Instilled PM-discipline /
Institutionalized processes: consistent
project outputs, portfolio
planning & control
Organizational infrastructure:
processes, standards,
methodology
Localized Standards
Individualized Processes
Project Management Maturity Model (PMMM)*
Page 299
multi-project planning
multi-project implementation multi-project control
• Strategic multi-project planning
• Operational multi-project planning
• Creation of organizational
prerequisites
• Concrete implementation
measures
• Strategic multi-project control
• Operational multi-project control
MULTIPROJECT-
MANAGEMENT
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.552
Tasks and phases of multi-project management*
Page 300
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.635
Company
managem
ent Project Management Office (PMO)
Multi Project Steering Committee
(MPL)
primary organization secondary organization
Project
A Project
B
Project
C
Project
D
operations manager
divisional head
senior head of
department
department heads
master
staff
Unlimited time available organizational unit and permanent coordination connections
Temporary organizational unit and permanent coordination links
Organizational implementation by MPL and PMO*.
Page 301
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.557
Tasks and function of the PMO*
multi-project planning
– Method supplier for project selection and project prioritization
multi-project implementation
– Coordination between projects and parent organization
– synergy management
– Coordination between projects
multi-project control
– Conception and structure of the framework conditions
– Development of the control infrastructure
– Role clarification in control process
– Data collection and preparation
Creation of social arrangements for constructive conflict resolution
Performance of PM audits to optimize the PM system
Page 302
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.558
Analysis of the strategic suitability of
the individual project on the basis of
its classification in the Balanced
Scorecard
Calculation of the project value
contribution of the individual project
Qualitative evaluation of the entire
project network with the help of
portfolios
Quantitative evaluation of the entire
strategic project network with the help
of project network value contributions
Selection of the individual projects
with the help of a utility value analysis
Selection of the individual projects
with the help of a utility value analysis
sin
gle
pro
ject
pro
ject
netw
ork
Qualitative Analysis Quantitative analysis
Selection of the strategic project
network
Strategic multi-project planning
Page 303
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.615 ff.
Operational multi-project planning
Operational multi-project planning:
– Multi-project resource planning
– Multi-project synergy planning
Tasks of multi-project resource planning:
1. Effectiveness assurance
2. efficiency assurance
Success conditions of multi-project resource planning
– project prioritization
– Uniform system for the implementation of projects
– Currently available project data
– IT infrastructure (also global!)
Page 304
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.625 ff.
Effect on Influenced projectsTotal
Influenceeffect of Project A Project B Project C Project D
Influ
encin
g p
roje
cts
Project A - 0
Project B 1 - 1 1 3
Project C 1 - 1
Project D 1 1 - 2
Total Influence 3 1 1 1 6
Multi-project synergy planning
Consideration of possible dependencies between projects:
– Strategic, technological, scheduling, economic dependencies
– the same customer or vendor
– Possible projects in the same economic or cultural environment
Influence matrix for the identification of synergy potentials
Page 305
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.625 ff.
Extended influence matrix for the identification of synergy potentials
effect of Effect on Influenced projects Total
Influence
Project influencing variables Project A Project B Project C Project D
Project A Common goal
Dates & Events
resources
technology
X
Y
Z
0
0
0
0
0
0
0
1
0
2
1
0
0
0
0
2
0
0
0
0
0
3
0
2
3
0
0
0
4
2
4
3
0
0
0
Total Influence 0 4 2 7 13
Derivation of measures:
e.g.: joint planning/agreement on technological development, etc.
Multi-project synergy planning
Page 306
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.639
Company
managem
ent Project Management Office (PMO)
Multi Project Steering Committee (MPL)
Project
A Project
B
Project
C
Project
D
(1) Company
management
formulates
strategic project
network and sets
priorities
(2) PMO supports the MPP and specifies
consequences from strategic project
network
(3) MPL decides on project approvals and
on PMO proposal on project managers
(4) PMO assumes coordination tasks and
forms the interface to project implementation.
Interaction of the Organizational Units at MPU
Page 307
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.639
Tasks of multi-project implementation
1. Development of uniform project management standards
– e.g: Standards, PM manual, tools, forms, etc.
2. Provision of a uniform and up-to-date database
– e.g: Project data, allocations, risks, stakeholders, ratios, etc.
3. Project support and coordination
– e.g: Project documentation, kick-off, workshops, milestones, etc.
4. Development of project management know-how
– e.g: PM competencies, certifications, development concepts, final reports and knowledge
management, etc.
5. Multi-project synergy and multi-project change management
– e.g: Communication between line and project management, safeguarding the overall corporate
goals, dependencies in the event of changes, etc.
Page 308
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.639
Tasks of multi-project implementation
6. implementation of project management assessments
– e.g: Professionalization of the PM in the company: Maturity level models, etc.
Page 309
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.639
Preliminary considerations for multi-project control
Object of control: entire project portfolio
Control data of the individual projects (above all: deadlines, costs, performance/quality)
forms the basis for aggregating the data on the project portfolio.
multi-project control:
1. Operational and
2. Strategic multi-project control
Page 310
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.654
Strategic monitoring
Project
A
Cost
Time Performance
Project
B
Cost
Time PerformanceProject C
Cost
Time Performance
Multi-project
resource
control
Multi-project
performance
control
Multi-project
deadline
control
Multi-project
cost control …
Multi-project control information as aggregation of the individual project
control information and as basis for the strategic execution control
activities
Operational
single project
control
Operational
multi-project
control
Strategic multi-
project control
Relationship between single and multi-project control
Page 311
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.639
Tasks of multi-project control
Task of strategic multi-project control:
To identify events that could jeopardize the development of the company and, if
necessary, to work towards a change in the development direction of the company.
cf. with radar or early warning system
Task of operational multi-project control:
1. Multi-project reporting
2. deviation analyses
3. Responsibilities in the multi-project control process
Page 312
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.652 ff.
Tasks of the operational multi-project control
1. Multi-project reporting:
Elements of the reporting system
– Goal of the reporting, addressees, information providers, rules for the preparation of the report,
survey process (collection and delivery debt)
Contents of the report
– Master data, current status, milestones, next steps, key figures, etc.
2. Multi-project deviation analysis
Basically: Adjustment of set point/actual values (e.g.: along code numbers)
– Resource variance
– Cost variance
– Power deviation
– Economic efficiency deviation
– schedule variance
Page 313
* Source. Bea, et. Al. (2011): Projektmanagement. 2. überarbeitete und erweiterte Aufl., UVK
Verlagsgesellschaft, Konstanz mit UVK / Lucius München. S.652 ff.
project portfolio
Strategic corporate
development
Managem
ent
sta
ff
depart
ments
GF
multi-project steering committee
PM - Office Department
U-Strategy
U-Controlling
Department
Project
A
Project
C Project
B
Organization of multi-project control
Page 314
Appendix12
Summary11
Financing Contract´s & Project Risk´s10.2
Basic´s, Reasons and Requirements10.1
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 315
Appendix12
Summary11
Financing Contract´s & Project Risk´s10.2
Basic´s, Reasons and Requirements10.1
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 316
Source : Siebel, U.R. (2001): Hanbuch Projekte und Projektfinanzierung. Verlag C.H. Beck,
München. Source : http://www.muenster.de/~gberg/AEisenbahn.html
1835 Ceremonial opening of the first German railway
line from Nuremberg to Fürth
Origin and significance of project financing
Important projects since the 19th century:
Railways, Suez and Panama Canals,
mining companies, etc.
The forerunner of "BOT" projects: the
Prussian Law for Railway Construction
Companies (1838): to set tariffs so that 6-
10% profit for the company, after 30 years
of transfer of the company to the State
Increasing importance today, e.g. in PPP
projects
Germany is a leader in project financing
Significant political influence in major
international projects (e.g.: sanctions,
embargoes, customs duties, etc.)
Page 317
“Financing of a self-sustaining business entity (Project)”
Uekermann*
* Source: Siebel, U.R. (2001): Hanbuch Projekte und Projektfinanzierung. Verlag C.H. Beck, München., S.3
Definition, Characteristics
Characteristics of project financing:
– Establishment of a project company (Special Purpose Vehicle - SPV) of project sponsors with
equity participation
– When granting a loan, it is not the creditworthiness of the borrower that counts, but the expected
cash flow from the operation.
– After defined project completion, banks have no (non-resource financing) or limited recourse
possibilities (limited-resource financing).
– Risks are structured and distributed in such a way that they are assigned to those project
participants who are best placed to manage the corresponding risk.
Typically, the following also applies: Loan and debt financing
Page 318
Sponsor Bank
project company
Completion guarantee
(until completion)
Source : Siebel, U.R. (2001): Hanbuch Projekte und Projektfinanzierung. Verlag C.H. Beck, München., S.
158
Prerequisites & basic structure
Starting point is the expected output of the project: e.g. raw material, electricity,
throughput of pipelines, roads, tunnels and bridges (= safety).
Frequently also state commitments: contractual assurance of import and export licenses,
tax concessions, customs exemption, or construction of necessary infrastructure
Basic construct of the SPV
Page 319
Reasons for project financing (1/2)
1. Limitation of sponsors' liability by setting up a corporation
2. Off-balance-sheet financing through accounting of the project in the project company
(after elimination of the completion guarantees)
Page 320
Source : Siebel, U.R. (2001): Hanbuch Projekte und Projektfinanzierung. Verlag C.H. Beck,
München., S. 162-165
Reasons for project financing (2/2)
3. Expansion of financing options based on cash-flow-oriented assessment of
creditworthiness
4. Risk sharing through the participation of various stakeholders in the equity of the
project company
5. Flexibility with regard to loan design (grace periods, adjustment of interest payments to
cash flow, longer repayment periods than for corporate financing)
6. Higher return on equity possible (if total return on capital exceeds return on debt)
7. Lower capital costs (e.g. purchase agreements with customers of better credit
standing, favorable financing option via project bonds via the capital market)
Page 321
Project Typology
Contract structures are geared to project risks in order to minimize them
Project financing plays a decisive role in infrastructure projects - change from public to
private service provision (Public Private Partnerships - PPP)
Typology of infrastructure projects:
– energy supply
– intercourse
– message transmission
– Water supply / sewage disposal
– Recreational facilities
– educational and research institutions
– healthcare sector
Page 322
“A public-law power by virtue of which any entrepreneur is entitled to exercise
an economic activity for which there is no state reservation but for which the
public administration has a lending right.”
Huber*
* Source: Siebel, U.R. (2001): Hanbuch Projekte und Projektfinanzierung. Verlag C.H. Beck, München., S.26
State concessions
In contrast to the freedom of trade, the State confers an economic power for certain
activities
A concession can be:
– Market access permit
– Permit to explore and exploit resources
Page 323
Source: Siebel, U.R. (2001): Hanbuch Projekte und Projektfinanzierung. Verlag C.H. Beck, München., S.26
Source : http://www.warum-smartgrid.de/blog/uploads/2010/06/03.jpg
Requirements for energy industry projects
Typically power plant projects - advanced development of the model of state-licensed
private infrastructure projects
Implementation in accordance with the Electricity Internal Market Directive (EU) and the
Act on the New Regulation of Energy Industry Law (1998, BGBl. I,730)
Responsibility for energy generation, distribution and marketing formerly with the state,
today transition to private-sector investors
Long-term Power Purchase Agreement is characteristic
Duration typically 10-15 years (remuneration for energy supplied + stored)
Page 324
Typical construction contract (EPC
contract: Engineering, Procurement
and Construction) - test runs and
warranties incl. → Partners of the
project company are liable only to a
limited extent
In the event of insolvency, the
concessions also expire - financiers
often agree transfer right to hive-off
vehicle
Price fluctuations of the raw material
are passed on to the end consumer →
increased security for investors
Electricity from Austria, France and
Germany is traded on the electricity
exchange EEX in Leipzig
Source: Siebel, U.R. (2001): Hanbuch Projekte und Projektfinanzierung. Verlag C.H. Beck, München., S.26
Source : http://www.warum-smartgrid.de/blog/uploads/2010/06/03.jpg;
http://de.wikipedia.org/wiki/Stromb%C3%B6rse
Requirements for energy industry projects
Page 325
Example: Trianel coal-fired power plant Lünen GmbH & Co.KG
Trianel coal-fired power plant Lünen GmbH & Co.KG
Trianel AG
(sponsor)
31 Municipal utilities
(Participating investors)
bank consortium of
approx. 30 banks
(financiers)
Inve
stm
en
t
&
Op
era
tio
n
pro
fit
1,2 Mrd. EUR
Example: Project financing in the energy sector
Page 326
?
? %
Shareholders
MF Partner MF PC N.N.
? % ? % ?%
EPC
MAN FS AG
Gas
Legend:
Intended Partner
Gas
Gas In Talks
In Negotiations
Intake
? to/year
? MW
Electricity
N.N.
sugar cane
N.N.
WaterN.N.
? m³/h
? m³/year
? MW
Offtake
Ethanol
ElectricityN.N.
Debt Financiers
N.N.
Pre-Feasibility
N.N.
Consultants
Feedstock Analysis
N.N.
O&M
N.N.
Offtake logistics
N.N.
N.N. N.N. N.N. N.N. N.N.
Example: Project financing in the energy sector
Page 327
Appendix12
Summary11
Financing Contract´s & Project Risk´s10.2
Basic´s, Reasons and Requirements10.1
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 328
Source. Siebel, U.R. (2001): Hanbuch Projekte und Projektfinanzierung. Verlag C.H. Beck,
München., S.166-275
project risk General risk limitation possibilities
Legal structuring possibility
1. credit risks
Credit risk (late payment, default)
Analysis of the following individual risks
(1) Equity ratio, (2) Personnel collateral, (3) Collateral in rem, (4) Credit derivatives (swaps, options, etc.), transfer of loan receivables to third parties
Credit risk of a contractual partner
(1) Analysis of intra-year payments and financial statements, (2) Bank internal or external rating by agencies
(1) Obligation in the loan agreement to submit the corresponding figures, (2) Guarantee, surety or letter of credit of a company / bank with a first-class credit rating
Financing contracts and project risks (1/3)
Project risks have to be minimized, distributed, postponed or insured.
The following project risks and the associated legal structuring options for project
financing
Page 329
Source. Siebel, U.R. (2001): Hanbuch Projekte und Projektfinanzierung. Verlag C.H. Beck,
München., S.166-275
project risk General risk limitation possibilities
Legal structuring possibility
2. Technical risks
General: (1) Feasibility study, (2) review by bank's own engineer or (3) independent technical consultant
(1) Contract with independent technical consultant, (2) Contractual obligation (in the loan agreement) to submit project reports.
Completion risk (timely completion)
(1) Track record of the general contractor (GU), (2) Credit rating of the GU
(1) General contractor contract (turn-key contract, fixed date, contractual penalties, lump-sum damages), (2) Sponsors' completion guarantee, performance bond, (3) Technical completion test
Technical risk
(1) Proven technology, (2) Manufacturer's track record, (3) Manufacturer's technical assistance
(1) General contractor contract (especially warranty), (2) completion guarantee of the sponsors, guarantee of the general contractor, (3) technical and performance-based completion test, (4) technical assistance agreement between project company and manufacturer
Financing contracts and project risks (2/3)
Page 330
Source. Siebel, U.R. (2001): Hanbuch Projekte und Projektfinanzierung. Verlag C.H. Beck,
München., S.166-275
project risk General risk limitation possibilities
Legal structuring possibility
Raw material risks (presence of raw materials)
(1) Internationally recognized classification of raw materials, (2) sample analysis by internationally recognized laboratory, (3) raw material reserves extend beyond financing period
(1) Quantity of raw materials as a prerequisite for disbursement in the loan agreement, (2) Sufficient term of the concession
Mining risk in mining, oil and gas projects
(1) Proven mining method
(1) Tried and tested mining method(1) General contractor contract (turn-key contract, fixed date, contractual penalties, lump-sum damages), (2) Sponsors' completion guarantee, performance bond, (3) Technical completion test
Risk of a suitable soil condition (e.g. when constructing large facilities / roads)
Financing contracts and project risks (3/3)
Page 331
Source. Siebel, U.R. (2001): Hanbuch Projekte und Projektfinanzierung. Verlag C.H. Beck,
München., S.166-275
project risk General risk limitation possibilities
Legal structuring possibility
Transport risk (replenishment and sales)
Safe transport routes
Other infrastructure risks e.g. electricity, water, qualified workers
Financing contracts and project risks (3/15)
And many more…
Page 332
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 333
Summary
Page 334
Appendix12
Summary11
Project Financing10
Multi-Project-Management9
Agile Project Management8
Project Completion7
Project Controlling6
Project Planning5
Project Stakeholder & Risk Management4
Project Organization3
Project Definition2
Introduction: History & Definition1
Agenda
Page 335
Backup: New Agenda