Platform Monitoring in BI4.pdf

Platform Monitoring in BI4.0Active Global SupportAutumn 2013 Orange Business Services

2011 SAP AG. All rights reserved. 2Customer

Agenda

1.Basic Concepts2.Whats new?3.Overrides4.Visual Difference5.Command Line Tool6.CTS+ integration7.Services8.Version Management


Agenda

Benefits of Platform Monitoring

What is new in SAP BusinessObjects BI 4.0with respect to Monitoring?

Deep-dive into BI 4.0 MonitoringArchitecture and features

Q&A

Benefits of BI 4.0 PlatformMonitoring


Do these challenges sound familiar?

My BI system is sometimes very slow to respond ordoes not respond at all..

Users complaining that their reports did not come intime and you dont know what happened

I saw a failure while I am doing an analysis dontknow what happened..

I wish I could get an alert if there is something goingwrong in my BI deployment..

Monitoring will help you to solvethese problems!!!


Examples of what can you do with Monitoring?

WatchesTraffic lightsAlerts

Check performance ofeach server

KPIsActivity and resource

monitoring

ProbesRound trip time

Check systemavailability and response

time

Open JMXSolution ManagerIBM Tivoli Manager

Integrate with otherapplications


Monitoring Benefits

Understand System Heath Identifying anomalies Supporting maintenance System failure prevention

Monitor System Performance Work completion Average completion time System resource utilization

Adhering to Business Rules and Alerts High availability Identifying violators Integrate with third party ESM vendor solutions

Lower the Total Cost of Ownership (TCO) of SAP BusinessObjects deployment

Whats new in BI 4.0 PlatformMonitoring


Monitoring Capabilities in XI 3..

Monitor deployment using Probes Probes provide the ability to monitor BusinessObjects system using simulated application

workflows which are run through SDK-based scripts Provided in a Monitoring Add-on package available for download from the Business Objects

Labs

Monitor using system and application tools Using BusinessObjects Enterprise Metrics - can check server availability and other metrics

using the Central Management Console(CMC) Using Web Application server & Database metrics Using System Level components and Metrics like Windows Task Manager

Monitor using third party management solutions like IBM Tivoli

For more information on XI3 monitoring, Refer tohttp://help.sap.com/businessobject/product_guides/boexir3/en/xi3_monitoring_guide_en.pdf

http://help.sap.com/businessobject/product_guides/boexir3/en/xi3_monitoring_guide_en.pdf


BI 4.0 Monitoring Features

Monitoring is a brand new application in SBO BI 4.0 in Central Management Console(CMC) & is shipped with the platform

Provides Dashboard showing Birds view of SBOE deployment

Status of servers, alerts and KPIs

Uses the metrics exposed by different servers

Maintains history and provide graphical visualization component

Provides threshold notifications

Default watches for all the servers

Integration with SAP Solution Manager through Introscope & IBM Tivoli

View the recent failures on the dashboard screen.

Check system availability and response time

Analyze peak load and peak period for the CMS

Deep Dive


Main pillars of Monitoring

Metric - a system of related measure that facilitates the quantification of someparticular characteristic

Probe - utility to check availability of SBOE services by simulating workflows

Watch - is an abstraction of a part of the BI Landscape, provide real-time statusand historical trends of servers and workflows within the SAP BusinessObjectsEnterprise environment.

Alert - is a notification generated by the monitoring application, when a user-defined threshold value set for different metrics applied to a watch is breached.


Access via the Central Management Console


Monitoring Terms

KPIs - KPIs (key performance indicators) are standard metrics in the SAP BusinessObjects Enterprisedeployment. They provide information about the schedules and log on sessions. For example, a highernumber of RunningJobs indicates good performance of the servers. Alternatively, a higher number ofPendingJobs indicates poor performance and high system load

Dashboard - The Dashboard page provides a centralized view for the system administrator to monitorthe performance of all servers. It provides real-time information on the system KPIs, recent alerts,watches, and corresponding graphs based on the watch state

Health State terminology - The list below highlights the values and corresponding health state:

"0" - "DANGER"

"1" - "AMBER"

"2" - "GREEN"

Derived Metrics - Derived metric gives you the flexibility to create metrics based on the user'srequirements, and then create a watch using this metric. You can create a derived metric by combiningtwo or more existing metrics in a mathematical equation

Topological Metrics - Topological metrics provides you the net state for each service category inBusiness Intelligence Platform. For example, the Crystal Report service gives you the combined healthstate of all the watches related to Crystal servers


Monitoring TermsMetrics

Each server exposes its own metricsSystem level metrics

CPU, threads, memoryApplication level metrics

number of sessions, completed jobsDerived MetricMetrics can be consumed by

other clients via JMXComputed within SBOE by watches

real time graphical view of any metricsearch / filter from toolbox


Monitoring TermsProbes

Monitor different services and simulates the different functionalities of BusinessObjects BI.Health ProbesDiagnostic ProbesCan be scheduled or run on demandThere are 9 default probes.New probes can be created using Probe SDK

Implementation class and a new probe InfoObject (CLI,SDK,DFO)

Typically a Probe returns a Boolean result and a roundtrip time, which can be monitored using a watchIntegrated in CMC and accessed from Monitoring Tool


Monitoring TermsWatch

17


Monitoring TermsWatch

18


Monitoring TermsWatch (Contd.)

You can seethe net state ofthe watch

The graphs showsthe graph ofdifferent metricsthat was used tocreate that watch

You can disable awatch incase userdoes not want totrend the metricsor thecorrespondingserver wasdisabled.

You can delete aselected watch You can pausethe email

notification for theselected watch

You can copy the watch.

You can edit awatch

You can see ifwatch emailnotification state

You can details ofa selected watch


Monitoring DashboardPerformance and System Health

Watches

KPIs

Alerts


Monitoring Trending Database

TREND_DETAILS - This table records information about managed entities, probes, and watches. For example, CUID andmetric names



TREND_DATA - This table records the trending data from metrics, watches, and probes. For example, metric value andtime

MANAGED_ENTITY_STATUS_METRICS - This table records information about watches and the metrics belonging to thewatch equations. Every metric belonging to the watch will have one entry in this table



MANAGED_ENTITY_STATUS_DETAILS - This table records the information about subscription breaches and

alert delivery information. For example, breach time and alert delivery time


CMC integrationMonitoring application configuration

CMC -> Application -> Platform MonitoringEnable Monitoring ApplicationDefault JMX (Java Management eXtension) agent end point URL (IIOP)RMI (Remote Method Invocation)Host MetricsOther Settings


CMC integration Monitoring dashboard

Provides an overview of the entire SBOE landscape

The KPIs showthe deploymentlevel metrics

Alert no. inbrackets showsunread,unconfirmedalerts only.

On click, usernavigates to AlertInbox (filtered byalerts for thatwatch) to view allalerts for thatwatch.

The graph showsthe state of watchselected

It shows all the watches along with state


High Level Architecture


High Level Architecture (Contd.)

The high-level components in the architecture are listed below:The Platform Java Server (PJS)The Java Management Extensions (JMX) agent/serverMBeansJMX ClientsThe Management consolesTrending Database

The monitoring service is hosted on the Platform Java Server. The application is based on JMX technology.The Monitoring Platform Java Service provides the core services available in the monitoring application.

The Monitoring Platform Java Service provides the following services:Provides the JMX agent service.Creates MBeans dynamically for the SAP BusinessObjects serversProvides lifecycle management for the MbeansProvides a mechanism for registering new probesAllows users to create complex threshold conditions using the metrics of the serversProvides a threshold notification mechanism and sends alertsProvides a trending function by storing historical data.


High Level Architecture (Contd.)

The Probe Scheduling Service that is hosted on the Adaptive Job Server manages the running andscheduling of probes. Hence, the Adaptive Job Server should be running for the probes to run. Themonitoring application also exposes a JMX or Remote Method Invocation (RMI) URL end point. Otherenterprise applications such as SAP Solution Manager and IBM Tivoli Monitoring can connect to themonitoring application and access the SAP BusinessObjects metrics by using a JMX Remote API. Themonitoring application uses a dedicated Derby database for storing historical data for the purpose oftrending


Auditing DB as Monitoring DB

In SAP BusinessObjects Business Intelligence platform 4.0, the Monitoring application was packaged withan embedded database (Derby DB), and all the Monitoring information was available in this database. InSAP BusinessObjects Business Intelligence platform 4.0 FP3, users can now also utilize the Audit DB,which is the database where CMS stores the auditing data, for storing monitoring information.Note: At present, Monitoring does not support the 'SAP HANA Database'. Monitoring supports all otherdatabases supported by CMS Auditing


Summary

ImprovedSupportability

ImprovedSupportability Lower TCOLower TCO

Integrate withSAP SM and

IBM Tivoli

Integrate withSAP SM and

IBM Tivoli

OpenSolution(JMX)

OpenSolution(JMX)

CMCVisualizationDashboard

CMCVisualizationDashboard

HealthMonitoring

Probes

HealthMonitoring

Probes

Thank You!


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Platform Monitoring in BI4.pdf